The hotel is located close to many restaurants, the employees were polite and helpful, my only concern was the room cleanliness, too much powder spray on the carpet which I am allergic to. The coffee pot was too dusty therefore I did not feel safe using it.Genuine Hotels.com guest review
it was good but the breakfast area was so small and we have to wait until find a table .Genuine Hotels.com guest review
hotel was clean, organized, and staff helpful.Genuine Hotels.com guest review
Definitely need to upgrade the business center computers and the breakfast.Genuine Hotels.com guest review
"Great Service and great room!"
My wife and our toddler stayed there for one night and enjoyed the breakfast before heading on home. We had on great time at the pool, the room was spacious and the cranberry juice was the best!Genuine Hotels.com guest review
Response by Hampton Inn & Suites by Hilton Montreal-Dorval Dear Andy, Thank you for your kind words in review of your recent stay with us. We are glad to have met your needs by the airport and that your family enjoyed our ameneties . We strive to make every guest feel welcomed and we hope you will stay with us again should you find yourself in a similar situation in the future. Thank you again and safe travels Danielle Guest Services Manager
"What you would expect from a Hampton Inn"
Something you should know! If you book through a travel website, hotel will not award frequent stay points to your account, even though the hotel was booked due to the Grand Prix, and the room rates were very high for a Hampton Inn.Seems a little unfair to me. Overall hotel is decent, staff friendly, shuttle service to airport was complimentary - about […] a 20 minute ride to airport. Read moreGenuine Hotels.com guest review
Response by Hampton Inn & Suites by Hilton Montreal-Dorval Dear S Long, Thank you for your kind words in review of your recent stay with us. We are glad to have met your needs by the airport and that you found our service to be friendly and accommodating. Unfortunately it is not the Hampton Inn & Suites Montreal decision to give you points for your stay but a Hilton standard , when booking through a third party website.As far as the rates being high it is a known that Grand Prix weekend in Montreal ALL hotels have higher rates, it is the busiest weekend in town. Again, thank you for your feedback and hope you will allow us the opportunity to serve you again in the near future Safe travels, Danielle Guest Services Manager
"Nice hotel, far from Downtown Montreal"
The hotel was beautiful. Breakfast was pretty good, better than any other breakfast I had in a hotel. However, if you would like to travel to Downtown Montreal it takes about 30 minutes.Genuine Expedia guest review
Response by Hampton Inn & Suites by Hilton Montreal-Dorval Dear Traveler, Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. We appreciate your succinct input and we hope you will return to stay with us the next time you are in the area. Thank you, Danielle Guest Services Manager
"Very well maintained no frills"
We stayed here with our 2 kids (5 and 7) to visit family on the West Island and Laval. Our room was probably the largest we've ever had for the price and was a great value. Impeccably clean, comfortable, nothing terribly fancy. There was also a fridge & sink to make eating in easy. We were given a room on the 1st floor, just a couple of doors down from […] the pool, where people were congregating and having conversations in the hallway well past 10, making it hard to relax. I was annoyed to discover that style of room was available in the floors above us at the time we checked in. Once we were installed, it was too much trouble to move. Breakfast starts early 6am (great) and has a very limited but absolutely adequate selection of breakfast foods (even hot items). If you are in Montreal, you probably want to go to Chez Cora for breakfast anyway! This hotel is right on the highway in a commercial/industrial area and you can't walk anywhere. (You could visit the Audi dealer next door or walk to the nearby Tim Horton's, but walking on the TransCanada service road is not pleasant). We have also stayed at the Holiday Inn Pointe Claire. If you want to compare them, Holiday Inn is across the highway from Fairview Shopping Center (nicer location), has a full service restaurant and better breakfast, rooms are just as clean but slightly higher in design and smaller than Hampton Inn. Both have a small pool. Read moreGenuine Expedia guest review
"nice spacious room."
It is close to the city. The room is spacious and well appointed. Included breakfast was ok. The downside is that is it is has the highway on one side and industrial park on the other. Don't go out for a walk or run.Genuine Expedia guest review
Response by Hampton Inn & Suites by Hilton Montreal-Dorval Thank you for taking the time to share feedback on your recent stay with us via Expedia. We appreciate your honest input and apologize you did not find our location convenient during your stay. We thank you again. sincerely,
"Middle of nowhere...."
Much further from downtown than expected......It was little bit noisy during the night...Carpet was kind of wet....Breakfast was not bad...Swimming pool is too crowded and no life guard...But staffs are kind... Overall, I don't want to go back..Genuine Hotels.com guest review
Response by Hampton Inn & Suites by Hilton Montreal-Dorval Thank you for your recent review of the Hampton Inn & Suites Montreal (Dorval). We appreciate you taking the time to provide us with your constructive feedback regarding your recent stay. We apologize that on this occasion your stay was disappointing and did not meet your expectations. We hope you will return to stay with us the next time you are in the area so we may better demonstrate our commitment to your satisfaction. Thank you,
It was good stay at this hotel. Surroundings calm and we had good sleep.easy check-in and check-out. Highly recommend to friend.Genuine Expedia guest review
Response by Hampton Inn & Suites by Hilton Montreal-Dorval Thank you for taking the time to share feedback on your recent stay with us via Expedia. We appreciate your concise input and we hope you will return to stay with us the next time you are in the area. Thank you,
I was traveling for two weeks, using different hotels, many of them Hampton Inn. This one was no so good, because when we arrived, the lady in the front desk told me 3 things: 1. Welcome - 2. The pool is out of Service 3. The hotel computer system is broken, so we have no internet or Wi-Fi access. Not good news for me. When I travel with my family, […] my priorities are pool and wi-fi in each hotel, even if I need to pay a little bit more. Maybe the computer problem is an no controlable issue, but the pool maintenance is absolutely programable in advance.... So, the hotel should notify in his webpage or when you booked in this issue before you pay. Read moreGenuine Hotels.com guest review
Response by Hampton Inn & Suites by Hilton Montreal-Dorval Thank you for your review of your past stay with us. We always appreciate hearing from our guests – including places of improvement. I apologize that the comfort of your stay was interrupted due to the pool closure.but hope the rest of your stay was enjoyable.The next time you have the opportunity to travel to the area, I do hope that you will give us the chance to redeem ourselves .We thank you for your review .
My husband and I stayed here with our two children and have no real complaints. Front desk staff extremely friendly and helpful with directions and places to eat. We enjoyed the free hot and cold breakfast and the housekeeping staff was also very polite and did a great job cleaning our room. Only minor complaint; Pool was small and a bit murky. Room […] was clean and spacious. Would def. recommend for others travelling. Read moreGenuine Hotels.com guest review
"Nice hotel but quite a distance from town."
The Hamption Inn and Suites requires a nonrefundable full payment at the time of booking. Their greatest selling point for us was a free shuttle service to and from the airport (about a 20 minute drive) where you can pick up a bus to the nearest metro station. Once there, getting around is very easy. In the middle of our stay the management decided […] to change its airport shuttle policy to serve only guests who are arriving or departing. This greatly changes the ease of getting into town. Here are a few suggestions: You can catch the 409 bus until about 19:15 am. The bus stop is a very short walk from the hotel and will drop you off directly at a metro station. If you try to take the 409 back to the hotel you will be dropped of at a shopping mall which is a long walk back to the hotel. Better way to return is by the 72 bus which leaves you with about an easy 10 minute to the hotel. Read moreGenuine Expedia guest review
"hotel close to highway"
stayed a night while passing through. Close to highway. GPS will not find this address.Genuine Expedia guest review
"Reasonably priced hotel close to major attractions"
Well maintained hotel, good service and courteous staff, enjoyed the variety in breakfast (quality of coffee needs some improvement)...we booked this hotel since it was close to airport and around 10-15 miles from downtown, old Montreal, other attractions.Genuine Hotels.com guest review
"Just too far from anything"
The hotel seems new and the staff is doing the best it can. The cute little bar offered a choice of one sandwich (but it WAS a good sandwich). If it were less expensive, the long shuttle ride (eve to the airport) would be worth it.Genuine Expedia guest review
"didn't meet expectations"
Well when we had asked for a park and fly rate, we were given one which I booked and charged to my credit card. When we got to the hotel they said it was not correct and charged us more. This did not start off the business trip very well.Genuine Hotels.com guest review
Very nice. Hotel I recommended a++++++++++++++++++++++++++++++++++++++++++++++++++Genuine Expedia guest review
"Hidden fees ,fake room description"
Didn't mention that the offer for one guest in the room no matter how big it is ,and they charge u extra $20per night for ur partner .And there is no sofa bed in the standard queen as it mention in room description ,u have to pay another $20 to add one . Old bread ,muffin and omelet in breakfast maybe couple of weeks ago.my kids was very upset .Never […] want to goback again. Read moreGenuine Expedia guest review
"Nice hotel if you don't mind commute."
Booked this hotel for long weekend family vacation because downtown hotels were all booked. This was a very nice, clean hotel that was reasonably priced. The rooms are decent sized and quiet; the beds are comfortable, and the staff is friendly and helpful. the complimentary breakfast was also very good. The only drawback is the 20 - 30 minute drive […] to most Montreal attractions. Difficult with kids. For adults who drive downtown and stay all day, no problem. Read moreGenuine Hotels.com guest review
"great family hotel"
A fair breakfast - high carb heaven! Great facilities with decent access to montreal via highway traveling.Genuine Expedia guest review
Location is little far from Montreal downtown or old Montreal city but excellent shopping/ restaurant location. We liked it.Genuine Hotels.com guest review
"clean comfortable stay"
very friendly helpful staff, free shuttle service to airport and connection to public transportation there.Genuine Hotels.com guest review
It was great but the bed could be a little much comfortable. The mini refrigerator and the microwave were so convenient. For the free breakfast i think people should have more choices by example people don't have to eat eggs and sausage every day. At least pancakes, boiled egg(etc..) other than that my family and I have no complaints. Thank you.Genuine Hotels.com guest review
This is a very beautiful, clean, new hotel. Service was great, room spacious. Nice allergy cover on the mattress.Genuine Expedia guest review
"Close to where we needed to be."
It was very comfortable. The breakfast wasn't up to it's usual standard as some of the hot items were not hot. The cookies at the front desk were delicious, but since Monday was a holiday we never got to sample them again! :-( All in all, if we ever do need to visit Montreal, this would be our hotel of choice.Genuine Hotels.com guest review
"Close to Airport, Close Enough to Town"
We stayed at the hotel for a family weekend getaway. The staff were nice and the rooms were clean. The facilities were well-maintained. However, this is primarily a business hotel which, although good for the purpose, gave the odd feeling when dripping down the hall on the way from the pool past a business seminar. I would stay there again, but may […] prefer more family, less business. Read moreGenuine Hotels.com guest review
the room was clean and the whole hotel was the same . the free breakfast was very good lots of thing to eat.Genuine Hotels.com guest review
"good and clean"
Good location and rather new and clean. Comfortable beds, Courteous staff and good complimentary breakfast.Genuine Hotels.com guest review
"Clean with good amenities"
Stayed 4 nights in December. Hotel and room had all the amenities that one could want. The service was excellent and the room was clean. The free breakfast had a lot of choice. Would strongly recommend.Genuine Hotels.com guest review
"Hampton inn Montreal"
The service was great . The employees were very helpful. I would recommend this hotel to anyone visiting Montreal.Genuine Hotels.com guest review
"Not as showed in the pics"
Not bad, but I would still prefer to go for Holiday inn, as I'vejust tried this hotel just to take a chance.Genuine Hotels.com guest review
Found this Hampton stay to be the noisiest ever. All night we heard people walking, opening and shutting doors and conversations from floor (s) above! The a/c machine in the room was loud too. Light from under the door beamed in (no sleep at ALL). Room was very clean and spacious. Breakfast like most Hamptons. Too bad we were too sleepy to really enjoy […] it. Read moreGenuine Hotels.com guest review
"Delivers on its promises"
Comfy rooms, modern and well kept. The bilingual staff was friendly with a very good service attitude. The kids much enjoyed the pool. The soundproofing of the rooms is not perfect, as we could hear the people in the room above ours walk in their room. Still - we had a good time, slept well and the breakfast offering was varied and generous.Genuine Hotels.com guest review
Met my needsGenuine Hotels.com guest review
Convenient location, priced well.clean/comfortableGenuine Hotels.com guest review
We recently stayed here while attending Comiccon with a group of teens. The hotel was great - the kids enjoyed the pool, the rooms were clean, and the staff was very friendly (and didn't laugh too hard at us in our cosplay outfits!). We would definitely stay here again :)Genuine Hotels.com guest review
Wonderful Hotel. Beds very comfortable. Complimentary hot breakfast outstanding. Enjoyed our stay very much.Genuine Hotels.com guest review
Perfect hotel! Only the toilet flush was broken and right before we left, got clogged. But I'm sure that was fixable for them as I let them know at checking out. Other than that, perfect room, beds, a/c, free buffet breakfast, tv, internet, and very clean and well maintainedGenuine Hotels.com guest review
"Booked on a same day deal ... Met our requirements"
We have no kids. However the place was mostly booked by families with kids. Took a Latest deal after a wedding accomodation did not pan out elsewhere. This location seems just geographically right to all the wedding activities we were participating in. The gym needs some attention to keep the equipment working properly and easy to figure out. Parking […] is perfect with many access doors to make it easy in and out. The pool area looked decent size. The buffet however needs more variety like maybe add cheeses and cold cuts. No safe in the room. Has ironing board which was important. If the hotels wants to have more business people it needs to add CNBC channel on the TV. Read moreGenuine Hotels.com guest review
"3 night stay at Hampton Inn Montreal-Dorval"
Three night stay at Hampton Inn & Suites by Hilton Montreal-Dorsal was part of our week long family vacation in Canada. The reason for choosing this particular location was a close childhood friend lives in the area, so I wanted to be able to meet her a few times while we were in Montreal. The room was clean and spacious, bedding comfortable, and my […] teenage boys each got a separate bed which was important (but not available in many hotels); one got a queen size bed and another a pull out sofa. Hot breakfast that was included in the price of the room was also important since my teens eat a lot - and I mean, a lot. There was also an inside pool and exercise room, but we never got to use them. From the moment we checked in until check out there was not a single problem with our stay - and this is exactly what you want when on vacation. Overall, the hotel is totally worth its price - not too extensive and comfortable for travelers who spend most of the day on their feet and want a good night sleep to recharge for the next day. I would definitely recommend this place as well as stay there again. Read moreGenuine Hotels.com guest review
Was great stay , very clean hotel, very nice staff. will recommend to others.Genuine Hotels.com guest review
"Busy weekend, with low staffing?"
I understand that I went during a relatively busy weekend, where the hotel was fully booked throughout my stay, but it definitely didn't feel like a bustling place of stay. I left my room a bit late into the afternoon on the first day of my stay, and was told by front desk that there wasn't any housekeeping staff on site to help tidy up the rooms anymore […] at that point. The coffee in the mornings also always tasted sour, and while the breakfast was suppose to last till 10:30 each morning (great), fresh fruits ran out at about 9:30 everyday, never to be refilled again. Overall, I've seen better services from these airport-side hotels and inns. Read moreGenuine Hotels.com guest review
"Clean, comfortable and great breakfast"
My sister-in-law lives in this area so we stay in this area often but this was the first time we had stayed here and I will likely never stay anywhere else after this. The hotel was very clean, the staff were extremely friendly, it was very quiet (given its proximity to the airport this was a nice surprise), and the breakfast was excellent. Even the […] tuck shop was very reasonably priced. Read moreGenuine Hotels.com guest review
"Odd spot to get to, great value for money"
First the positive...easy check in, helpful on phone when we couldnt find the place, convenient when leaving as you can hop on main highway, fantastic breakfast (cant say this enough) - with picky kids theres something for everyone, nice pool, large clean rooms.... The issues...nothing major other than our gps taking us in circles because of where the […] hotel is located, off a road that leads into the highway. Great place to stay, will use this hotel again for our next visit to the area. Read moreGenuine Hotels.com guest review
Response by Hampton Inn & Suites by Hilton Montreal-Dorval Dear Traveler, Thank you for your kind words in review of your recent stay with us. We are glad to have met your needs by the airport and that you found our service to be friendly and accommodating. We are still looking into as to why so many guests are having issues finding us with there GPS and hope to find a solution soon. We strive to make every guest feel welcomed and we look forward to having you stay with us again. Thank you again and safe travels, Danielle Guest Services Manager
"Nice big rooms"
Hotel is off highway and has no eateries nearby in the night. Can have food delivered to the hotel or buy limited selection of frozen dinners from the lobby. Room is big and well maintained. Breakfast mainly continental, only hot item is waffle. Coffee is available at lobby 24hrs.Genuine Hotels.com guest review
Response by Hampton Inn & Suites by Hilton Montreal-Dorval Dear Avril, Thank you for taking the time to share feedback on your recent stay with us via Expedia. We appreciate your concise input , Our breakfast is a Full hot and cold breakfast, we have eggs ( scrambled, or omelets) depending on the day, we have ham or sausages, bean or french toast and much much more. I am sorry that you have only noticed the waffles. We thank you again for your feedback, Regards, Danielle
"Nice hotel with proper price"
It's comfortable and clean. Breakfast is include and it's ok.Genuine Expedia guest review
Response by Hampton Inn & Suites by Hilton Montreal-Dorval Dear Traveller, Thank you for taking the time to share feedback on your recent stay with us via Expedia. We appreciate your concise input and we hope you will return to stay with us the next time you are in the area. Thank you and safe travels, Danielle Guest Services Manager
"very well kept"
very good for familyGenuine Hotels.com guest review
Response by Hampton Inn & Suites by Hilton Montreal-Dorval Dear Joe, Thank you for taking the time to share feedback on your recent stay with us via Expedia. We appreciate your concise input and we hope you will return to stay with us the next time you are in the area. Thank you, Danielle Guest Services manager
Good hotelGenuine Hotels.com guest review
Response by Hampton Inn & Suites by Hilton Montreal-Dorval Dear Hongyu, Thank you for taking the time to share feedback on your recent stay with us via Expedia. We appreciate your concise input and we hope you will return to stay with us the next time you are in the area. Thank you, Danielle Guest Services Manager
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