"nice spacious room."
It is close to the city. The room is spacious and well appointed. Included breakfast was ok. The downside is that is it is has the highway on one side and industrial park on the other. Don't go out for a walk or run.Genuine Expedia guest review
"Middle of nowhere...."
Much further from downtown than expected......It was little bit noisy during the night...Carpet was kind of wet....Breakfast was not bad...Swimming pool is too crowded and no life guard...But staffs are kind... Overall, I don't want to go back..Genuine Hotels.com guest review
Response by Hampton Inn & Suites by Hilton Montreal-Dorval Thank you for your recent review of the Hampton Inn & Suites Montreal (Dorval). We appreciate you taking the time to provide us with your constructive feedback regarding your recent stay. We apologize that on this occasion your stay was disappointing and did not meet your expectations. We hope you will return to stay with us the next time you are in the area so we may better demonstrate our commitment to your satisfaction. Thank you,
It was good stay at this hotel. Surroundings calm and we had good sleep.easy check-in and check-out. Highly recommend to friend.Genuine Expedia guest review
Response by Hampton Inn & Suites by Hilton Montreal-Dorval Thank you for taking the time to share feedback on your recent stay with us via Expedia. We appreciate your concise input and we hope you will return to stay with us the next time you are in the area. Thank you,
I was traveling for two weeks, using different hotels, many of them Hampton Inn. This one was no so good, because when we arrived, the lady in the front desk told me 3 things: 1. Welcome - 2. The pool is out of Service 3. The hotel computer system is broken, so we have no internet or Wi-Fi access. Not good news for me. When I travel with my family, […] my priorities are pool and wi-fi in each hotel, even if I need to pay a little bit more. Maybe the computer problem is an no controlable issue, but the pool maintenance is absolutely programable in advance.... So, the hotel should notify in his webpage or when you booked in this issue before you pay. Read moreGenuine Hotels.com guest review
Response by Hampton Inn & Suites by Hilton Montreal-Dorval Thank you for your review of your past stay with us. We always appreciate hearing from our guests – including places of improvement. I apologize that the comfort of your stay was interrupted due to the pool closure.but hope the rest of your stay was enjoyable.The next time you have the opportunity to travel to the area, I do hope that you will give us the chance to redeem ourselves .We thank you for your review .
My husband and I stayed here with our two children and have no real complaints. Front desk staff extremely friendly and helpful with directions and places to eat. We enjoyed the free hot and cold breakfast and the housekeeping staff was also very polite and did a great job cleaning our room. Only minor complaint; Pool was small and a bit murky. Room […] was clean and spacious. Would def. recommend for others travelling. Read moreGenuine Hotels.com guest review
"Nice hotel but quite a distance from town."
The Hamption Inn and Suites requires a nonrefundable full payment at the time of booking. Their greatest selling point for us was a free shuttle service to and from the airport (about a 20 minute drive) where you can pick up a bus to the nearest metro station. Once there, getting around is very easy. In the middle of our stay the management decided […] to change its airport shuttle policy to serve only guests who are arriving or departing. This greatly changes the ease of getting into town. Here are a few suggestions: You can catch the 409 bus until about 19:15 am. The bus stop is a very short walk from the hotel and will drop you off directly at a metro station. If you try to take the 409 back to the hotel you will be dropped of at a shopping mall which is a long walk back to the hotel. Better way to return is by the 72 bus which leaves you with about an easy 10 minute to the hotel. Read moreGenuine Expedia guest review
"hotel close to highway"
stayed a night while passing through. Close to highway. GPS will not find this address.Genuine Expedia guest review
"Reasonably priced hotel close to major attractions"
Well maintained hotel, good service and courteous staff, enjoyed the variety in breakfast (quality of coffee needs some improvement)...we booked this hotel since it was close to airport and around 10-15 miles from downtown, old Montreal, other attractions.Genuine Hotels.com guest review
"Just too far from anything"
The hotel seems new and the staff is doing the best it can. The cute little bar offered a choice of one sandwich (but it WAS a good sandwich). If it were less expensive, the long shuttle ride (eve to the airport) would be worth it.Genuine Expedia guest review
"didn't meet expectations"
Well when we had asked for a park and fly rate, we were given one which I booked and charged to my credit card. When we got to the hotel they said it was not correct and charged us more. This did not start off the business trip very well.Genuine Hotels.com guest review
Very nice. Hotel I recommended a++++++++++++++++++++++++++++++++++++++++++++++++++Genuine Expedia guest review
"Hidden fees ,fake room description"
Didn't mention that the offer for one guest in the room no matter how big it is ,and they charge u extra $20per night for ur partner .And there is no sofa bed in the standard queen as it mention in room description ,u have to pay another $20 to add one . Old bread ,muffin and omelet in breakfast maybe couple of weeks ago.my kids was very upset .Never […] want to goback again. Read moreGenuine Expedia guest review
"Nice hotel if you don't mind commute."
Booked this hotel for long weekend family vacation because downtown hotels were all booked. This was a very nice, clean hotel that was reasonably priced. The rooms are decent sized and quiet; the beds are comfortable, and the staff is friendly and helpful. the complimentary breakfast was also very good. The only drawback is the 20 - 30 minute drive […] to most Montreal attractions. Difficult with kids. For adults who drive downtown and stay all day, no problem. Read moreGenuine Hotels.com guest review
"great family hotel"
A fair breakfast - high carb heaven! Great facilities with decent access to montreal via highway traveling.Genuine Expedia guest review
Location is little far from Montreal downtown or old Montreal city but excellent shopping/ restaurant location. We liked it.Genuine Hotels.com guest review
"clean comfortable stay"
very friendly helpful staff, free shuttle service to airport and connection to public transportation there.Genuine Hotels.com guest review
It was great but the bed could be a little much comfortable. The mini refrigerator and the microwave were so convenient. For the free breakfast i think people should have more choices by example people don't have to eat eggs and sausage every day. At least pancakes, boiled egg(etc..) other than that my family and I have no complaints. Thank you.Genuine Hotels.com guest review
This is a very beautiful, clean, new hotel. Service was great, room spacious. Nice allergy cover on the mattress.Genuine Expedia guest review
"Close to where we needed to be."
It was very comfortable. The breakfast wasn't up to it's usual standard as some of the hot items were not hot. The cookies at the front desk were delicious, but since Monday was a holiday we never got to sample them again! :-( All in all, if we ever do need to visit Montreal, this would be our hotel of choice.Genuine Hotels.com guest review
"Close to Airport, Close Enough to Town"
We stayed at the hotel for a family weekend getaway. The staff were nice and the rooms were clean. The facilities were well-maintained. However, this is primarily a business hotel which, although good for the purpose, gave the odd feeling when dripping down the hall on the way from the pool past a business seminar. I would stay there again, but may […] prefer more family, less business. Read moreGenuine Hotels.com guest review
the room was clean and the whole hotel was the same . the free breakfast was very good lots of thing to eat.Genuine Hotels.com guest review
"good and clean"
Good location and rather new and clean. Comfortable beds, Courteous staff and good complimentary breakfast.Genuine Hotels.com guest review
"Clean with good amenities"
Stayed 4 nights in December. Hotel and room had all the amenities that one could want. The service was excellent and the room was clean. The free breakfast had a lot of choice. Would strongly recommend.Genuine Hotels.com guest review
"Hampton inn Montreal"
The service was great . The employees were very helpful. I would recommend this hotel to anyone visiting Montreal.Genuine Hotels.com guest review
Excellent service and breakfastGenuine Hotels.com guest review
"Pricey, but very good"
Excellent hotel. Desk service was curt, but efficient (they were quite busy). Room was very good; bed was excellent. Great breakfast.Genuine Expedia guest review
"Hampton Inn & Suites Montreal-Dorval"
We were very pleased with this hotel. The physical condition and cleanliness of the property were very evident. The service was good. The location was excellent and very central. Easy access to highways. The breakfast was good and provided many options and choices. I would recommend this hotel and stay there again.Genuine Hotels.com guest review
"excellent place to take your dog"
staff were very accommodating with regards to dogs. As a result the atmosphere was friendly. Would stay at this hotel again. Buffet breakfast bar was great as well.Genuine Hotels.com guest review
Response by Hampton Inn & Suites by Hilton Montreal-Dorval Thank you for taking the time to share feedback on your recent stay with us via Expedia. We appreciate your succinct input and we hope you will return to stay with us the next time you are in the area. Thank you again and safe travels, Danielle Guest Services Manager
"No Bar on the weekend???"
After an easy check in we decided to have a drink in the bar only to be told that it is not open on the weekend because there was not enough business. Funny thing because when we returned from dinner the lobby was full of guests drinking cans of beer. When asked about room service I was offered menus of restaurants that delivered, however, no alcohol. […] The solution from the front desk was to go to the bar across the street, I pointed out that would involved crossing the trans canada highway. Please understand that after driving all day a cold drink is very welcome. Only one elevator (the other was out of service) and lots of hockey kids going from floor to floor created long waits to get to the top floor. Room was just ok. Fridge didn't work, sink plug didn't work. Shower head looked like it was from someone's home and a shower curtain should be replaced with glass. Location worked for us because we were visiting someone who lived close, however, it is not the most scenic area of Montreal to say the least. I feel fooled that The Hilton used their name to sell this location. Having stayed at a number of Hiltons this one simply doesn't cut it. It really is a second rate hotel in an out of the way location at a downtown price. Read moreGenuine Hotels.com guest review
Response by Hampton Inn & Suites by Hilton Montreal-Dorval Dear Mr.Simons, Thank you for your recent review of the Hampton Inn & Suites Montreal (Dorval). We appreciate you taking the time to provide us with your constructive feedback regarding your recent stay. We apologize that on this occasion your stay was disappointing and did not meet your expectations. We are one of the rare Hampton Inn & Suites that has a Bar, our hours are Monday to Thursday from 5 to 11 only, there are several stores in the area where you could of bought your alcohol from and restaurant that deliver it also. We were notified about guest drinking in the lobby and are looking into it. We apologize that the comfort of your stay was interrupted due to the fridge and sink not working , we would of been more then happy to send our houseman to look at the issues. The shower curtains are a Brand Standard for all Hampton inn & suites by Hilton. Lastely we are sorry you were not informed that we have four elevators but unfortunately, yes one was out of order as we were waiting for an out side company to come and service it. Thank you again and we hope you will return to stay with us the next time you are in the area so we may better demonstrate our commitment to your satisfaction. Danielle Guest Relation Manager
It was a good stay and breakfast includedGenuine Hotels.com guest review
"comfortable stay in west end of Montreal"
accommodating staff and quiet spacious room nice to have small sink and good workspace in the roomGenuine Expedia guest review
"Clean and Good Location"
This hotel is very clean. It is close to Dorval Airport, and right beside a major Hiway. Very quiet, clean and comfortable rooms. Free breakfast was also good. I had a very nice stay and I will certainly stay at this hotel again next time I am in this area.Genuine Expedia guest review
Response by Hampton Inn & Suites by Hilton Montreal-Dorval Thank you for taking the time the time to share feedback on your recent stay with us via Expedia.It is the feedback from our guests that enable us to continually improve and exceed those standards. Hoping to see you again real soon. Thank you andsafe Travels
"very nice place"
Everything you need is there. Great breakfestGenuine Hotels.com guest review
Response by Hampton Inn & Suites by Hilton Montreal-Dorval Thank you for your rating . We are glad to have met your expectation.
"Nice with normal services"
I liked the hotel,but comparing to other hotels I would say 3.5 out of 5Genuine Expedia guest review
"Labour Day long weekend stay"
Hotel was quite out of the way from downtown Montreal. Located near airport area. Hotel lobby was beautiful and inviting. Breakfast was better than your average continental offerings and much appreciated. Room smelled fresh and seems clean. Beds were comfy. This is a newer hotel and the overall condition was good. Would stay here again.Genuine Hotels.com guest review
Response by Hampton Inn & Suites by Hilton Montreal-Dorval Thank you for taking the time to share feedback on your recent stay with us via Expedia. We appreciate your succinct input and we hope you will return to stay with us the next time you are in the area. Thank you,
"Great location great rates and great staff"
First time staying in Laval area. I loved the hotel breakfast comes complimentary which changes on a daily basis. They also have a great swimming pool and a decent gym. I would definately come back!Genuine Expedia guest review
"great value for price"
the room was super clean, the breakfast was really good. the only thing that bothered us was the mattress, too soft for our backs. I would definitely go back there again.Genuine Hotels.com guest review
Response by Hampton Inn & Suites by Hilton Montreal-Dorval Thank you for your review of your past stay with us. We always appreciate hearing from our guests – including places of improvement. We apologize that the comfort of your stay was interrupted due to the soften of the mattress.We hope you will return to stay with us the next time you are in the area so we may better demonstrate our commitment to your satisfaction. Thank you,
"Good family hotel"
Nice quiet hotel. We were on the main floor by the pool but didn't hear any hallway noises. Made use of the fold out sofa bed. Mini fridge and microwave plus extra sink were very helpful when travelling with kids. Kids also enjoyed the pool everyday. Mattresses a little soft for me but overall nice clean room and lots of space!Genuine Expedia guest review
Response by Hampton Inn & Suites by Hilton Montreal-Dorval Thank you for your review of your past stay with us. We are glad that you had a pleasant overall experience at our property. We look forward to the opportunity to serve your future travel needs.
It seems to be good except the breakfast buffet it small sale for breakfast comparing with who staying in the HotelGenuine Expedia guest review
Response by Hampton Inn & Suites by Hilton Montreal-Dorval Thank you for your review of your past stay with us,We are always trying to improve our breakfast service and I’ve taken your comments to F & B team. The next time you have the opportunity to travel to the area, I do hope that you will give us the chance to redeem ourselves by being our guest again. Once again we thank you, your review is truly helpful.
"Bland but ok."
It is like most chains sterile looking and bland. The rooms are clean and comfortable. The staff is pleasant. Why not use reusable dishes. So much garbage is unnecessarily produced at breakfast. The eggs are ghastly. The " fresh" fruit salad is not fresh and tasteless. Why is not possible to open the windows in the rooms. It would be nice to be able […] to sit outside on a beautiful day. Read moreGenuine Expedia guest review
Very clean and staff were very friendly and helpful.. Breakfast was great. The only thing was the pool was closed due to maintenance but it did open the morning we were leaving so the kids finally got to swim just before we left.Genuine Expedia guest review
One reason we look to stay at Hampton Inn is the complimentary breakfast and the pool or hot tub. The pool was closed most of the time we were there. The staff in the breakfast area seemed unhappy and somewhat rude. There were groups of people staying at the hotel for a conference or religious meeting. Their kids ran up and down the halls a fair bit […] with no response from the staff. The hotel is also on a one-way service road beside the highway, so going out for a quick bite of food or whatever made it awkward to get back to the hotel. Read moreGenuine Expedia guest review
"Good value near the airport."
Very comfortable and convenient hotel near the airport. Large rooms, modern décor and easy to get to. Pool was a little small, but very useable for kids.Genuine Expedia guest review
Only issue was pool was a bit cloudy. Very nice place.Genuine Hotels.com guest review
"It's alright hotel"
Stayed in this hotel over the weekend 3 other families. 2 families had to stay in the smoking rooms since they had dogs with them. Good thing is they didn't have any kids. Our room was alright. Kind of tight for 2 queen sized beds and a lazy chair but the room itself was clean. We were on the main floor and so we had to keep our curtains closed. Woke […] up to the sound of the people next to our room...The sound proofing in the room is pretty bad. Disrupted my sleep. They have a pool on the main floor which is not so big and no lifeguard on duty. Didn't bother going because the water was cloudy. It'll be nice to have a lifeguard on duty even just to check the PH balance of the water. Breakfast was included which was good, though there wasn't that much of a variety. Location wise the hotel was far from downtown, about 30 minutes drive depending on traffic. All in all the hotel was alright but we would check out other hotels first before booking this one again should we go back to Montreal. Read moreGenuine Hotels.com guest review
Friendly and helpful staff; very clean hotel. Would definitely return!Genuine Expedia guest review
This hotel was convenient for our requirement (2 adults + 3 kids), small issue was noisy neighbours upstairs and I thought the room could have been cleaner: we found wrappings of clothes next to the bed, a screw top of a beer bottle in the sofa bed. Staff was pleasant.Genuine Hotels.com guest review
"A nice family hotel near Dorval airport"
A comfortable family hotel near Dorval airport. The hot breakfast buffet was nice and it's close to nearby restaurants for lunch and dinner. The pool is a little small, but great for the kids. The hotel itself was very clean and quiet.Genuine Expedia guest review
"Very good at what they do and fine facilties."
The one thing we had forgotten to ask was whether there was room service and the answer "No" might have changed our choice.Genuine Expedia guest review
It was ok. But nothing left at all for breakfast at 10am.Genuine Hotels.com guest review
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