Very convenient location close to restaurants, hwy., etc. Surprisingly quiet. Exceptionally friendly, helpful staff. Only objection was to the pungent, unpleasant hallway odor of stale smoke. While it did not filter in to our no-smoking room it was breath-holding strong when stepping out into the hallway. Would stay here again.Genuine Hotels.com guest review
"Nice Place to Stay"
My wife and I stayed 5 nights. Good access to Gadsden, Rainbow City, I-59 and the regional airport. Several decent restaurants within walking distance: Old Mexico, Ruby Tuesday's and Cracker Barrel. Walmart is across the street and a handy Dollar General is a short walk away. The free breakfast buffet is nice, plus two internet terminals are always […] available in the lobby. Your room key gives you free access to a Golds gym (4.8 mile drive). Safe, clean and friendly staff. Read moreGenuine Expedia guest review
The front desk staff and housekeeping were so pleasant and accommodating. Gave a score of 3 on maintenance of the hotel only because a sign was posted by the pool that it was closed until further notice (apparently having some type of cleaning problem) and the gas grill for guests was out of gas. We stayed in a suite that was roomy and comfortable. […] Will definitely stay again on our return visits to the area. Read moreGenuine Hotels.com guest review
"Another good nights sleep"
This was our third stay at this hotel. Service was friendly and professional, room was clean, and breakfast was above par. We will continue to make this our choice of hotel when staying in Gadsden.Genuine Hotels.com guest review
"Good place to stay!"
Nice staff, wonderful rooms...walks are a little thin but beds are comfortable and room is spaciousGenuine Hotels.com guest review
"Good hotel for family or just an overnight."
The only issue was that the floor we were on was a combo smoking/non-smoking, so the hallway smelled of cigarette smoke. But the room was good, except for the light from outside, beds comfy and staff very helpful. We got the room on a last minute discount, so not sure if that relegated us to the mixed smoking/non-smoking section or not. The hotel did […] not seem to be crowded. Read moreGenuine Expedia guest review
The only negative I have is when I request to have my room clean they did not clean the tub.Genuine Hotels.com guest review
I have stayed at this hotel several times. It's always clean, the staff is friendly, and the room is just as I requested. Great quality for the price!Genuine Hotels.com guest review
"Very Nice Hotel"
Very nice clean hotel. Staff very helpful. Nice breakfast.Genuine Hotels.com guest review
it was a nice place except i booked thru you as non smoking when i got there she told me i had to take smoking room which as expected smelled like smoke my guest that was traviling with me has allergy to smoke so she was very uncomfortable the whole night when i asked why i had to take the smoking room they told me when i book thru you no guarantee […] on what room i would get Read moreGenuine Hotels.com guest review
"The best Staff every"
The staff was very helpful. All i can say is this is my family and i first time at a best western we do comfort inn, but tis was the best.Genuine Expedia guest review
"First time in Gadsden, AL"
The front desk staff was very polite and professional. The hotel location was convenient to a number of restaurants, from McDonalds to Mexican. There was a Super Walmart across the street. Traffic was manageable. The room itself was nice (one king bed, suite) and had a microfridge and microwave. The desk was a little small for spreading out papers but […] basically okay. The high speed wireless internet was superb - very fast. The breakfast was more than a standard 'continental', but the food was bland. I would recommend eating out. Overall stay: 4.6 out of 5. Read moreGenuine Hotels.com guest review
Very clean hotel with friendly staff. Perfect access to I59 near the Tennessee line and several options for food nearby. Free wifi and a great breakfast.Genuine Hotels.com guest review
"easy assess to hotel, close to many places to eat"
enjoyed it very much. nice ,clean and commfy. staff very nice. breakfast greatGenuine Hotels.com guest review
"Not terrible but room for improvement"
The microwave sounded like it was going to explode. When we notified the manager, her recommendation was to just use the microwave in the public area, that's it. We paid for a room with a microwave and didn't get one. And I could hear the people in the surrounding rooms. I've never been in a hotel where I could hear the guests.Genuine Hotels.com guest review
"Best property I have stayed at recently."
Very clean and comfortable room. Good WiFi speed. I'll be back.Genuine Hotels.com guest review
I was disappoited i the factm that our room was not ready when we arrived. We were a couple ofb hours early but there wasn't a single car in the parking lot. The pool had no umbrellas to block the midday sun. I felt that the staff wasn't all that concerned with the customer's comfort. We had to wait one day in the lobby while our room was torn up waiting […] for the staff to finish cleaning our room. Almost an hour while the staff was eating thr=eir lunch. I feel they should have either finished cleaning our room or waait until they had eaten their luch brfore starting on our room Read moreGenuine Hotels.com guest review
"Horrible stay in Gadsden Best Western."
I checked in at around 8pm and the a/c had not been turned on in the room and it was over 80 degrees. When I called and complained the Manager, Cecil, came up and did not appear to know what to do. I insisted that maintenance be called and they arrived and said that the a/c was doing all it could do. The room was so hot that it would take a while to […] cool off. He at least provided a fan. The bathtub would not drain and you stood in 10 inches of water during the entire shower. I deserve a full refund for this stay. The room was unbearable most of the night with the heat. When I checked out the next morning and explained the terrible night, the desk person said there was nothing she could do. That I would have to spend the night miserable because no one bothered to check the room is appalling. Absolutely horrible experience!! Read moreGenuine Expedia guest review
The room was nice, staff was very friendly and helpful. Little too chilly for swimming, but volleyball area, horseshoe pit and bbq available outside. Located close to everything.Genuine Hotels.com guest review
"A mixed bag"
Receptionist was ace, very friendly. Room had paper thin walls. Strange noises (pipes?) - intermittent, but so loud I had to get a room change.... Ray's bbq around the corner was goodGenuine Hotels.com guest review
"Can't go wrong here"
My work takes me to many different places so given the geography for where I needed to be, this stay represented one my best travel values this year. If you're looking for a very clean, well maintained hotel for a comfortable stay for an extremely fair price, I can highly recommend this Best Western Plus location and I will certainly look to stay there […] again on my next pass through this area. Read moreGenuine Hotels.com guest review
03/26/15 Chessiefortworth Fort Worth TX
Very nice Best Western to spend a night . Clean, quiet and very comfortable beds. Everyone courteous and the lady in charge of breakfast goes out of her way to make you feel welcomed. No complaints with this location. I would definitely stay again.
"good place overall"
03/23/15 Gary L Mckenzie TN, United States
Goog place overall. The bref was GREAT! The location was good. The price was OK. The fitness center was OK. I'd stay here again. I would give this place a high 7 or a low 8 rate. The ONLY thing I might change would be the hot water. It was too hot.
03/18/15 Marshall S Cobleskill, United States
The staff was very friendly and helpful. The room was clean, the bed comfortable and breakfast was excellent. Easy access to the highway and local "Old Mexico" restaurant was wonderful. Highly recommend staying here.
"Great stay!!! Free fantastic breakfast!"
Had a really great time here. Staff was very nice. I stayed for 8 nights. I was first booked in a handicap room and had it replaced and they helped change my room right away. Got a very spacious room it was perfect for me and my fiancee. They have FREE wifi too. It's a nice hotel to stay in and in close distance to Walmart, Cracker Barrel, Mexican Restaurant, Ruby Tuesdays etc. We always looked forward to breakfast because of the yummy hot breakfast with bacon, sausage, biscuits and sausage gravy, they really hooked us up. It was well worth it for the price I paid. The only thing that I could say is a flaw was that there wasn't really anyone coming in to clean regularly. Housekeeping should visit me every day at least and had to give them a call to come in and clean. Other than that it was a very pleasurable stay-cation.
"Great place to stay"
03/16/15 Robert S Montreal, Canada
I am a best Western regular user and recently I've found that the experience is less than expected, old rooms, odd smells etc. BUT the Gadsden Hotel in Alabama was so much more than I had become accustomed to from Best Western. Friendly staff, clean, recent, great breakfast area, my wife and I had a good night sleep and a overall GREAT hotel experience. Thank you Gadsden est Western
"A wonderful Best Western"
We stay at many Best Westerns on our travels south and this was a first for this hotel. We were upgraded to a suite, which was so very nice. The front desk young lady, Dionca was just so friendly and couldn't have been more helpful. Truly a plus as a front desk person for Best Western. We will definitely be back to this hotel and we recommend it to others.
"Very Nice Best Western"
03/13/15 mcbasstracker NC
I stayed here while traveling through from Nc to Athens. I am glad this is the hotel I picked to stay at. Everything was spotless, this hotel looks almost new. The rooms had controls on the wall for lights and AC. The bed slept great and the tv had plenty of channels. The only reason I am not giving this property a five is the shower was weak. I had zero issues with any outside noises.The lady working the breakfast area was more like a waitress than just someone bringing out the food. I have never seen this in any of the hotels I have stayed in and I thought it was nice, The staff at the desk were nice and efficient and above all the rate was great for this hotel. This property is a definite when I go back through this area.
"One of the BEST"
03/08/15 JudyandDave Montreal, Quebec, Canada
Stayed here on the way down south and then on the way back home. This is one of the best of the Best Westerns with reasonable rates, extremely clean in all respects and a high quality breakfast that outdoes many of the other chain hotels. Found nothing amiss here. As well, lots of good restaurants in the area.
02/28/15 Matt P Albertville, United States
Didn't get check out receipts. Tried called many times today to get them and no one has answered. walls were extremely thin, i could hear everything in the next room.we were extremely disappointed with this hotel
"Thin walls ruined it"
02/18/15 Jessica D Severn, Maryland
What a wonderful hotel. The staff was friendly, the rooms were clean, the hotel is close to restaurants and highways while still quiet inside. I received free upgrades with my platinum membership, and the amenities are great. Unfortunately, the walls are so thin I could hear my neighbor clear his throat. His 2am phone alarm had me up too long with my early meeting the next morning. The noise from other rooms may prevent me from staying there in the future.
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