"A good stay"
My son and I were staying at this hotel to attend a wedding, the hotel was very close to wedding venue. The only problem we had, was that we had requested two double beds and the room we got had a single king bed. We made do because it was only for one night, I'm sure that if we had complained there would have been no problem changing rooms. The room […] was clean, the refridgerator and microwave worked well, the TV worked well, though I would have preferred it to be on a swivel so I could see it from the desk, and the free wi-fi was great. Read moreGenuine Hotels.com guest review
Cody at the front desk was great. He was very professional.Genuine Hotels.com guest review
The room was clean and was close to where we needed to be. They did double charge me for the nights but took care of that once informed about mistake. I would stay there again.Genuine Hotels.com guest review
It would have been great if they just cleaned and made the beds once in a 3 night stay!Genuine Hotels.com guest review
The hot tub and pool were dirty. The room had a noisy AC unit.Genuine Expedia guest review
great place for the price and locationGenuine Hotels.com guest review
Very nice and clean. Nice pool for the kids. Near a lot of places.Genuine Expedia guest review
Starting with the gentleman who greated us at the front desk, to the lady who cleaned our room we were impressed with the professionalism. The breakfast was very good, the workout room was sufficient and it was fairly quiet at all times. We did not use the pool but it looked pretty clean. Location was very good with access to highways. Only bad thing […] was that it was very hard to convey something to some of the staff because they did not understand English. Read moreGenuine Expedia guest review
I was happy with this hotel. It was clean, seemed well kept,and the staff was friendly. I didn't have many choices in this area, and I got a good rate, so I figured it was worth a shot. I only stayed one night, so I'm not sure how their housekeeping service is. I did move the night table to plug in my phone charger, and noticed that it was clean back […] there, which means they are probably pretty thorough. Overall, I was pleased and would stay here again. Read moreGenuine Expedia guest review
"Pretty much satisfied"
The stay was actually great! I had an issue with the room we were in and they took care of it right away! It was very clean and comfortable.. The breakfast was pretty darn good also :-)Genuine Hotels.com guest review
Overall it was great. Everything was clean. Would have liked a couple more choices for breakfast (greater variety of cereals, better bananas.Genuine Hotels.com guest review
"mckinney soccer games"
really enjoyed my stay,staff was friendly, room was excellent,pool was refreshing, and breakfast was hot and fresh..Genuine Expedia guest review
"Good hotel for family."
Always good. Breakfast good. Room comfortable and spacious. Clean, good staff. Check in and check out always easy.Genuine Expedia guest review
"BW stay in McKinney"
I enjoyed my stay at the Best Western in McKinney, TX. The room was very clean and the beds were so comfortable. I would definitely stay there again.Genuine Hotels.com guest review
Overall it was good, except a couple of things. The first one was that I did not have a very good sleep because the mattress was too hard. I felt like sleeping on the floor!. The second thing I did not like was the breakfast. It was totally bad! The orange juice tasted like water with some drops of orange juice. The eggs were not appealing at all. I […] was looking for some bagels with cream cheese and there wasn't anything like that. There was not yougurt either. Why the milk, orange juice, apple juice were in jars? why not serving these items from original containers? The front desk service was excellent and the toiletries were good. Towels and sheets were clean. Overall it is a good hotel. Thank you. Read moreGenuine Hotels.com guest review
"close to family home we had to visit in McKinney"
Hotel was great..Cody..at the Hotel reservation Desk was great..great personality, very pleasant, very helpful. service was great,Room was nice and very clean..except that the air conditioner at night keep waking us up..it keep making a awful noise..we mentioned to Cody next morning and he said he would have someone look at it. ..he said they had been […] having trouble with it and they had already fixed before ,he offered to move us to another room later that day as soon as they had another clean room to availible or , he said next time we stay there he would us a discount on the first night stay...we desided to saty in the same roon..as we were very busy through out the day...everyone was great..I would recommand this Hotel .Loacation was great..for us..we had to visit a sick family member that lives in McKinney...Great Location ..easy excess to everything we needed. Read moreGenuine Hotels.com guest review
"Super Great Staff"
Staff is outstanding; super helpful and friendly. Thanks James, Cody and Mina! Rooms could use a little updating, but clean and beds are VERY comfortable - excellent matress. Microwave and minifrig in all rooms is a plus. Only complaint is that the lighting level in the bathroom is low and makes getting ready in the morning a little bit of a challenge. […] Overall a good stay. Read moreGenuine Expedia guest review
"Enjoyed our stay"
People were very friendly, our air conditioner didn't work that well, no questions asked they moved us very quickly. Having a full breakfast available was very nice, coffee was good!! We would stay there again.Genuine Expedia guest review
Third stay in two months. Might be a little higher per night than other places nearby, but appreciate the clean and comfortable rooms. Checked other hotel reviews and too many mentions of bugs/bed bugs at other places. Had no fears of any kinds of bugs here! Will pay a little more if I can be in a clean and comfortable place.Genuine Hotels.com guest review
Hotel wasnice and quiet. Friendly, efficient staff were helpful.Genuine Expedia guest review
near Old Town McKinney. Spent Sunday morning in the area and it was so worth it. Window shopping and sunday Brunch at Ruggeri's Ristorante on W. Virginia. Absolutely amazing.Genuine Hotels.com guest review
Staff was friendly. Average hotel. Felt like it was overpriced for the the quality of the hotel.Genuine Expedia guest review
"Best Western - McKinney, excellent location"
My daughter and I recently stayed at the Best Western - McKinney. We were there for a gymnastics championship meet, and wanted something fairly close to the gym, since my husband was unable to be with us. The hotel was in an excellent location. We were very close to several places to eat; and we were only 3 miles from the gym. The staff was very nice […] and courteous. The hotel itself, as well as the hotel room, were very clean. We had a huge king-size bed that was very comfortable also. The only "complaint" if you will; would be the pillows. They were a little bit over-sized, which was a bit uncomfortable for the neck. Other than that; would definitely stay there again. Read moreGenuine Hotels.com guest review
Stayed for 4 days. Hotel was very clean and staff were friendly. Breakfast was the same every morning, and not healthy, but edible.Genuine Expedia guest review
It was fine. ALL staff were very friendly and helpful.Genuine Expedia guest review
Chambre immense, propre. Nous l avions choisi pour la proximité par rapport aux Outlets. Bon petit déjeuner. L environnement n'est pas intéressant en soi. Malheureusement, notre voisin a dû s'endormir avec la TV allumée avec le son à fond. Il faudrait brider le son des TV ou mieux isoler phoniquement les chambres.Genuine Hotels.com guest review
"Spacious room and excellent breakfast"
Due to temporary construction it was difficult to find the hotel at night when we arrived. The room was very nice and spacious. the breakfast was excellent! There were only two luggage carts and for a facility of this size more luggage carts are needed. An employee from the front desk told us she had already recommended that more luggage carts were needed. The staff was helpful and the room was very clean. We would definitely stay here again!
"A bit off the beaten path but Well worth it"
08/14/14 Stacey C Downsville, United States
We will be staying here again next time through McKinney. the room was clean, the hotel was clean and felt like the area was very safe. It was quiet and back off the interstate. The night shift gentleman was very pleasant and polite. Very nice hotel, smelled clean, room was clean....... well worth it. Comfy bed and room was nice and spacious. Lighting was much better than in most hotels. Can't comment on the breakfast because we had to leave out for an appointment, but it smelled delicious on the way out.
"Moldy and Overpriced"
07/29/14 FeltonS Shanghai
I arrived at this hotel late at night, hoping for nothing more than a hot shower and a comfortable bed. However, when I stepped into the bathroom, I found an unpleasant surprise: the seams around the tub were covered in mold. MOLD! If a hotel can't be bothered to clean a bathroom enough to rid itself of visible mold, what other basic sanitation issues are being overlooked??? What's worse, the hotel charges rates that are roughly equivalent to those of Courtyards and Hilton Garden Inns that are maintained professionally. STAY ELSEWHERE!!!!
"Will stay again!"
07/11/14 Launan49 Columbia, Missouri
This was my second time staying here and I will probably come back! The employees were very friendly. Our room was very nice and clean. The shower at first made me a little hesitant but it wasn't bad just a little older than I'm used to. The beds weren't exactly comfortable but that's the only negative. The fitness room was great! The hot tub looked pretty nasty so no one got in it. We did swim in the pool which is very clean. The maids were also very friendly. I loved how it was right next to Whataburger and so we walked there a couple times. My mom and I also walked to CVS, Tuesday Morning, Payless, Big Lots and the gas station to get a drink, very convenient area.
07/04/14 Bessie L Longview, United States
It was a good place to stay. I have stayed at this location many times over the past 4-5 years and have always stayed at this hotel. In fact, I have a reservation at this location on July 5th, 2014. I have had the same type of experience with each employee I have encountered in this particular hotel, and each employee has shown excellence in service and they have been very knowledgeable and kind and helpful.
"Yep, it's a place to sleep"
06/05/14 Alan_and_Vera Central Texas
It is clean. It has what you expect in a roadside hotel...more or less. The TV and remote in our room would not work together: I got a new (different) remote. Still no. No fun "single spacing" through 40-50 channels to find what you want to watch. The bath and bed linens were lower middle class. The "complimentary" breakfast was typical, and just so-so. Oh, and the highway construction in the surrounding area did nothing to improve things (certainly not the hotel's fault, but...). The staff we interacted with were helpful and polite. Would we stay here again? Probably not, but it is not completely out of the question.
"Extremly helpfull staff and a very good stay"
05/08/14 44644 Denison, Texas
I was here on a business trip and found this hotel due to its location. I was very much impressed with the quality of service and product Best Western has. Looks like this hotel was recently renovated and also, being renovated.
04/21/14 Patrick M Merrillville, United States
I have stayed at Best Western previously in the U.S.A. and Europe. This facility is not among the better hotels I have stayed in. Old décor. Basic amenities missing. Breakfast was minimal at best. Lobby restroom was missing toilet paper. Staff seemed uninterested and just going thru the motions.
"Clean but unfriendly staff and horrible breakfast"
04/13/14 SlowPoke1960 Houston, Texas
Check in went smoothly and our room was clean. Downfalls the you could not sit on the sofa in the room, it would cave into the center and you had to be helped out. The beds in the rooms are so hard that it is like sleeping on ply wood. Breakfast was horrible there was a little league baseball team staying at the hotel so when we went down to the breakfast area there was no where to sit. My husband is disabled so he had to go back to the room. There are signs all over the place that say don't take food back to the room. The gravy for the biscuits tasted like flavored water, the eggs were under cooked, and there was no bread for toast. The day of our departure it was pouring down rain so we call to ask if we could get late checkout and we were informed that if we wanted to stay past checkout time it would be a $25 charge. I have never ever been asked to pay a fee for late checkout at any hotel I have ever stayed at. I told the desk clerk that I was a Platinum Member but he indicated that did not matter that there would be a $25 fee if we stayed past noon. We will not stay at this hotel ever again.
04/07/14 44644 Denison, Texas
Beautiful - The Staff hotel which is newly renovated. Very clean. I will definetly stay here again and recomend anyone looking for a nice accomodation. The Breakfast was much better and has lots of items to choose. The yogurt was great and cold as I like. I like the idea of keeping jelly, butter in the small referigerator. Orange juice was great. The regular coffie was great as well. Overall extremly well prep and quality of food.
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