All hotels in McKinney, Texas, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here480 Wilson Creek Blvd, McKinney, TX, 75069, United States of America, ‏‎800-491-6126
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4.1 / 5Excellent

Score breakdown (from 128 reviews)

Average rating for:

  • Cleanliness
    4.3
  • Service
    4.3
  • Comfort
    4.2
  • Condition
    4.1
  • Neighborhood
    4.0
5.0 / 5Outstanding
"great stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Only negative was uncomfortable bed pillows. Very nicely maintained property.
Genuine Hotels.com guest review
1 night trip Jan 3, 2014
A Traveler
US
4.0 / 5Excellent
"A good well run and clean, value Hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    2.0
If its near where you need to be, and the price is right ...you can't go wrong. The rooms were clean and well presented, there was a simple breakfast, waffles and pastries and a simple hot item, toast and juices etc.The front desk was helpful, and assisted booking taxis etc. There isn't anything to do within walking distance, so have a car or know where this place is and why the location works for you.
Genuine Hotels.com guest review
1 night trip Nov 14, 2013
Nick
US
5.0 / 5Outstanding
"2 night stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We stayed on the way to and from a trip to Oklahoma and will be back next year . A clean, safe, and friendly hotel :)
Genuine Hotels.com guest review
1 night trip Nov 28, 2013
Tena
US
4.0 / 5Excellent
"Quiet hotel"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Good quiet hotel
Genuine Expedia guest review
Other trip Nov 17, 2013
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Nice place but lousy water pressure. Gym OK
Genuine Expedia guest review
Other trip Nov 7, 2013
randall
US
4.0 / 5Excellent
"Hotel looked very new."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Hotel was very clean, the hotel staff were pleasant and the bed was very comfortable.
Genuine Expedia guest review
Other trip Oct 1, 2013
Rico
US
5.0 / 5Outstanding
"clost to restaurants"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
clean
Genuine Hotels.com guest review
1 night family trip Aug 23, 2013
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
very pleasant and the staff were very friendly
Genuine Hotels.com guest review
2 night trip Aug 6, 2013
A Traveler
US
5.0 / 5Outstanding
"Overnight Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
We were very happy with the hotel.
Genuine Hotels.com guest review
1 night trip Jul 6, 2013
A Traveler
US
5.0 / 5Outstanding
"BW Mckinney"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Great experience! Very friendly, nice quality room, good breakfast selection. Beds are very firm but I preferred it that way.
Genuine Hotels.com guest review
2 night family trip Jul 4, 2013
Brandi
US
2.0 / 5Fair
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    3.0
I had a scheduled wake-up call for 5am on the morning of check-out but was awaken by 3am due to a huge leak dripping in my room from the storms. I am certain that this was not the first time for this room because the ceiling was already damaged. I guess those who were responsible for cleaning the room failed to alert management or that management did not care enough to label the room out of service until the problem had been corrected. I thought that management might called me and/or offer some compensation. I have yet to hear from management. At the present time, I have no desire to ever stay at this hotel again.
Genuine Hotels.com guest review
1 night trip Jun 17, 2013
Henry
US
5.0 / 5Outstanding
"Fit our needs and expectations"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Clean room, comfortable bed, plenty of towels and pillows, excellent parking, pleasant staff, good hot breakfast, reasonably priced.
Genuine Expedia guest review
Other trip Jun 21, 2013
M+D
US
4.0 / 5Excellent
"central location"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The front desk staff was very friendly and helpful. Rooms were clean. Waffles for breakfast were very good. We were in town for a wedding and the location was central to everywhere we needed to go.
Genuine Hotels.com guest review
2 night trip Jun 14, 2013
P S
US
4.0 / 5Excellent
"Okay"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    4.0
The help was great and very accomodating. The bed was hard as a rock. The commode didn't work and my husband had to continuously open the tank and lift the float ball. Since we are gone much of the time we didn't want to wait for someone to fix or they fix when we weren't there. Breakfast was awful. Strange looking eggs. Not enough room. Location great. Probably won't stay there again.
Genuine Hotels.com guest review
2 night trip Jun 14, 2013
A Traveler
US
1.0 / 5Poor
"Horrible service"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    4.0
In our room, the refrigerator didn't work, the television was broken, the toilet ran all night and the sink dripped. When we called the front desk to ask for help their response was "thanks for letting us know, we'll fix it tomorrow morning". I them spoke with the manager about the same issues and was told "we know about the issues and will fix them after you leave, thank you for bringing them to our attention". I DO NOT recommend this hotel.
Genuine Hotels.com guest review
1 night business trip Jun 11, 2013
Kevin
US
4.0 / 5Excellent
"Convenient hotel close to all key McKinney spots"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Clean, good breakfast, walking distance from Towne Lake Recreation area, and also from very pedestrian-friendly downtown McKinney. Five-minute drive from Country Club and from high-end shopping centers, in spite of current construction on highway 121.
Genuine Expedia guest review
Other trip Jun 10, 2013
Elena
US
4.0 / 5Excellent
"fits the bill"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Good place to spend the night. Clean and comfortable.
Genuine Expedia guest review
Other trip Jun 2, 2013
Robert
US
3.0 / 5Good
"Average place"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    -
I was in town to attend my grandson's baseball game so I didn't need a great place to stay. This BW is fine for that. The layout is good and the furniture is pretty, staff was friendly. They serve an ok breakfast. Our room had torn carpet and a broken light but that's not really an issue. Saw some wear several places in the hotel but nothing big. The pool was good but the hot tub was not fit for anybody or anything...totally gross. It might have been broken so they aren't trying to keep it up. I didn't need it so I didn't ask. Pool chairs really need to be replaces, some were broken. Hotel is close to several restaurants and fast food places and some shopping, several withing walking distance.
Genuine Expedia guest review
Other trip Jun 2, 2013
Grandmother
US
4.0 / 5Excellent
"Close to everything"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Staff very nice. Clean room, I liked the "Hard Bed." Breakfast not too good, but to be expected at the amenity level. Close to everything.Coffee weak but hey, can't complain.
Genuine Hotels.com guest review
1 night trip May 10, 2013
A Traveler
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
My biggest complaint is there was a church service in a room in our hotel that had a band that started playing loudly at 9am. Unfortunately, the walls were rattling and we had been at a wedding the evening before where we didn't get home until late and had hoped to sleep in. If we had known we would have booked a hotel elsewhere.
Genuine Hotels.com guest review
2 night trip May 4, 2013
Vickie
US
5.0 / 5Outstanding
"conveniently near Hwy 75"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
a very nice hotel. modest but clean and quiet. the best thing is the size of the room, it's huge.
Genuine Hotels.com guest review
2 night trip Apr 12, 2013
A Traveler
US
2.0 / 5Fair
"Expectations were low but apparently not low enou"
  • Cleanliness
    1.0
  • Service
    4.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    3.0
Hotel room had broken refrigerator and top lock. Bathroom door had a jammed lock so it would lock itself if door was closed. Ice machine on 3rd floor was broken. Breakfast was being put up before the 10am cutoff,
Genuine Hotels.com guest review
1 night trip Apr 6, 2013
Ali
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
I thought that the rooom was very clean. The only problems that I had was that the faucet for the bathtub was dripping all night and the bed was very hard. The room was comfortable, but the bed was not
Genuine Hotels.com guest review
1 night trip Mar 16, 2013
Jason
US
5.0 / 5Outstanding
"Great!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I had a wonderful stay. It needs more tv channels, like TCM- Turner Classic Movies.
Genuine Hotels.com guest review
1 night business trip Feb 19, 2013
Cece
US
5.0 / 5Outstanding
"Excellent Hotel Very Pleased!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
No complaints...room and breakfast were excellent!
Genuine Hotels.com guest review
5 night business trip Feb 10, 2013
A Traveler
US
5.0 / 5Outstanding
"Close to family"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Find this hotel staff to be very friendly and the hotel to be a very clean hotel.
Genuine Hotels.com guest review
6 night family trip Feb 2, 2013
Patty
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
My stay was pretty good. Breakfast could have been better, but overall good.
Genuine Hotels.com guest review
3 night trip with friends Feb 2, 2013
Juan
US
3.0 / 5Good
"Nice overnight accommodations."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
staff was very welcoming, had a nice recommendation for dinner, room was neat and clean, bed could have been a bit comfier, bathroom showed some age and water damage near shower... For my overnight stay it was fine.
Genuine Expedia guest review
Other trip Feb 1, 2013
A Traveler
US
5.0 / 5Outstanding
"Highly recommended"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
This property gives outstanding value for the money.
Genuine Expedia guest review
Other trip Jan 3, 2013
Tom
US
5.0 / 5Outstanding
"Close to relatives"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great. One issue. Why do they keep main areas so warm??
Genuine Hotels.com guest review
3 night trip Dec 23, 2012
A Traveler
US
4.0 / 5Excellent
"Impeccably clean -- strange people stuff"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I wish I could answer conditionally to your first question --- whether I'd recommend to a friend. There were just some odd things. Two guys hung out in the lobby, watching the tv, sitting on the couch texting. Never really knew why they were there -- friends of the employees? They were there all four nights. Couldn't figure that out. We also had a REALLY drunk couple fighting in the room next door. Not the hotel's concern, I know. But I found it strange that they put people in rooms side by side when the hotel clearly wasn't full. Would have been much more pleasant to have had some distance. The manager and most of his staff were very accommodating and friendly.
Genuine Expedia guest review
Other trip Dec 7, 2012
A Traveler
US
5.0 / 5Outstanding
"McKinney Best Western"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
perfect location, close to the art show, clean and comfortable
Genuine Hotels.com guest review
7 night business trip Nov 12, 2012
Wendy
US
3.0 / 5Good
"Don;t Stay here if you want to sleep"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
The hotel and staff were very nice and clean but the bed was HORRIBLE Very hard and lumpy Stay here for the cleanliness and not for sleeping!!!!
Genuine Hotels.com guest review
2 night business trip Oct 25, 2012
JW
US
4.0 / 5Excellent
"A good stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
My son and I were staying at this hotel to attend a wedding, the hotel was very close to wedding venue. The only problem we had, was that we had requested two double beds and the room we got had a single king bed. We made do because it was only for one night, I'm sure that if we had complained there would have been no problem changing rooms. The room was clean, the refridgerator and microwave worked well, the TV worked well, though I would have preferred it to be on a swivel so I could see it from the desk, and the free wi-fi was great.
Genuine Hotels.com guest review
1 night trip Oct 11, 2012
L.E. Harrison
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Cody at the front desk was great. He was very professional.
Genuine Hotels.com guest review
3 night trip Oct 5, 2012
A Traveler
US
4.0 / 5Excellent
"Clean"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
The room was clean and was close to where we needed to be. They did double charge me for the nights but took care of that once informed about mistake. I would stay there again.
Genuine Hotels.com guest review
2 night family trip Sep 21, 2012
Sean
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
It would have been great if they just cleaned and made the beds once in a 3 night stay!
Genuine Hotels.com guest review
3 night trip Sep 13, 2012
A Traveler
US
4.0 / 5Excellent
"room"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
The hot tub and pool were dirty. The room had a noisy AC unit.
Genuine Expedia guest review
Other trip Sep 10, 2012
Kent
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
great place for the price and location
Genuine Hotels.com guest review
1 night family trip Sep 2, 2012
A Traveler
US
4.0 / 5Excellent
"great hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Very nice and clean. Nice pool for the kids. Near a lot of places.
Genuine Expedia guest review
Other trip Sep 5, 2012
A Traveler
US
5.0 / 5Outstanding
"Happy Traveling"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Starting with the gentleman who greated us at the front desk, to the lady who cleaned our room we were impressed with the professionalism. The breakfast was very good, the workout room was sufficient and it was fairly quiet at all times. We did not use the pool but it looked pretty clean. Location was very good with access to highways. Only bad thing was that it was very hard to convey something to some of the staff because they did not understand English.
Genuine Expedia guest review
Other trip Sep 4, 2012
Kathy
US
4.0 / 5Excellent
"Happy customer"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
I was happy with this hotel. It was clean, seemed well kept,and the staff was friendly. I didn't have many choices in this area, and I got a good rate, so I figured it was worth a shot. I only stayed one night, so I'm not sure how their housekeeping service is. I did move the night table to plug in my phone charger, and noticed that it was clean back there, which means they are probably pretty thorough. Overall, I was pleased and would stay here again.
Genuine Expedia guest review
Other trip Aug 27, 2012
A Traveler
US
5.0 / 5Outstanding
"Pretty much satisfied"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    5.0
The stay was actually great! I had an issue with the room we were in and they took care of it right away! It was very clean and comfortable.. The breakfast was pretty darn good also :-)
Genuine Hotels.com guest review
2 night family trip Jul 27, 2012
Amy
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Overall it was great. Everything was clean. Would have liked a couple more choices for breakfast (greater variety of cereals, better bananas.
Genuine Hotels.com guest review
2 night trip Jul 16, 2012
Tom
US
5.0 / 5Outstanding
"mckinney soccer games"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
really enjoyed my stay,staff was friendly, room was excellent,pool was refreshing, and breakfast was hot and fresh..
Genuine Expedia guest review
Other trip Jul 16, 2012
A Traveler
US
4.0 / 5Excellent
"Good hotel for family."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Always good. Breakfast good. Room comfortable and spacious. Clean, good staff. Check in and check out always easy.
Genuine Expedia guest review
Other trip Jul 12, 2012
A Traveler
US
1.0 / 5Poor
"BW stay in McKinney"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
I enjoyed my stay at the Best Western in McKinney, TX. The room was very clean and the beds were so comfortable. I would definitely stay there again.
Genuine Hotels.com guest review
1 night business trip Jun 27, 2012
Robin E.
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Nice hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Stayed for 4 days. Hotel was very clean and staff were friendly. Breakfast was the same every morning, and not healthy, but edible.
Genuine Expedia guest review
Other trip Mar 19, 2014
Darcy
CA
4.0 / 5Excellent
"Thanks."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
It was fine. ALL staff were very friendly and helpful.
Genuine Expedia guest review
Other trip Jan 2, 2013
A Traveler
CA

The following reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Goede tussenstop"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
We hebben het hotel gebruikt als tussenstop. Ontbijt is simpel maar verder goed. Omgeving niet om langer te verblijven.
Genuine Expedia guest review
Other trip Jul 21, 2014
Rob
NL
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