All hotels in McKinney, Texas, United States of America
1 room, 2 adults
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480 Wilson Creek Blvd, McKinney, TX, 75069, United States of America, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
3.9 / 5Good

Score breakdown (from 173 reviews)

  • Location
    Great location
  • Service
    Fantastic service
  • Cleanliness
    Quite clean
  • Room
    Room is not nice
  • Food
    Food is not good
  • Pool
    Bad pool
5.0 / 5Outstanding
"Nice, Quiet Stay in McKinney"
This hotel is far enough off the freeway that noise is not a factor. I found the hotel clean and comfortable. We decided not to use the pool because the water looked neglected, but hopefully it was just a little early in the season and they'll get on that. Breakfast was full American offerings.
Genuine Hotels.com guest review
1 night romance trip May 9, 2015
Kennneth
US
2.0 / 5Fair
"Second Guess"
Hotel front desk was not very helpful or friendly. Was busy on her own personally phone and what was going on there. When asked if we could get another pillow was told no that service was not available. We booked the room with the understanding that it was comparable to other Best Westerns and was disappointed that it clearly was not. The pool was down for being poorly maintained. The water was so dark green from algae it made it apparent that up keep was slacking. A man came to check on fire detectors but could not explain why. Showers running poorly with obvious rust damage to shower head. We moved our staff to a different hotel. Bed was so hard that body felt bruised the next day.
Genuine Hotels.com guest review
1 night family trip May 5, 2015
A Traveler
US
5.0 / 5Outstanding
"Weekend getaway"
Lobby was too hot!!! Turn down the A/C. Thanks
Genuine Hotels.com guest review
1 night romance trip Mar 29, 2015
Ben
US
3.0 / 5Good
"Hoped for more"
In desperate need of room maintenance and knowledgable staff. Breakfast was lacking - weak waffle mix, from-frozen everything. Extremely poor TV signal, remotes didn't work (tried 2). Stay somewhere else for the same money - get better quality.
Genuine Expedia guest review
Other trip Apr 27, 2015
Displeased
US
5.0 / 5Outstanding
"Great hotel in McKinney"
Our stay was fantastic. The staff was helpful with offering directions and even gave me some help in the hallway when I needed a quick hand. The room was large and clean, and the bathroom was also very nice. Our only complaint was the pillows - they were very small compared to any other pillow ever. Most bed pillows are about 2 feet wide by 1 foot tall, but these were only about 16 inches wide - almost the size of a throw pillow. It was just a little awkward, but the bed was rather comfortable.
Genuine Expedia guest review
Other trip Apr 27, 2015
Jen
US
2.0 / 5Fair
"guests from hell"
The guests on either side of us were extremely noisy and rude. The house keeping crew also didn't observe do not disturb signs as they tried to enter our room at 7:30am. My 16 year old daughter and I were in the area for a training seminar and didn't get much sleep due to the kids jumping in the bed and banging on the walls on one side and the other guests were watching X-rated material very loudly and were acting out the scenes from 11pm until 3am every morning for the duration of my 4 days 3 days, I can't say that I would recommend this hotel especially after making the staff aware and nothing was done about it.
Genuine Expedia guest review
Other trip Apr 27, 2015
JM
US
4.0 / 5Excellent
"Worked for me!"
Just a quick overnight stay. It was a good night's sleep and I was highly satisfied with this location.
Genuine Hotels.com guest review
1 night business trip Apr 24, 2015
A Traveler
US
3.0 / 5Good
"Central location"
Easy to navigate except for highway construction, but near amenities. However, it is impossible to sleep when there are no options with the comforter/cover. It is HOT, then you take it off and you are COLD. Repeat cycle endlessly all night long. What ever happened to blankets?
Genuine Expedia guest review
Other trip Apr 14, 2015
A Traveler
US
4.0 / 5Excellent
"shower"
Shower was terrible. They put us in the handicap room. Zero pressure in shower
Genuine Hotels.com guest review
2 night romance trip Mar 27, 2015
Angela
US
5.0 / 5Outstanding
"Great!"
We travel from Tulsa, OK to Austin Tx, and McKinney marks the half-way point. The service and accommodations were excellent, and we hope to stay here often. Thanks!
Genuine Expedia guest review
Other trip Mar 19, 2015
Mike
US
4.0 / 5Excellent
"Clean, Helpful but Why the Power Issue"
Room was very clean and the staff extremely helpful. The room seemed to have electric issues. Lights not all working, outlets iffy.
Genuine Hotels.com guest review
3 night business trip Mar 11, 2015
Michael
US
4.0 / 5Excellent
"Nice hotel"
Hotel was nice staff was friendly but the mattresses were very hard and didn't get much sleep
Genuine Hotels.com guest review
1 night business trip Feb 9, 2015
Don
US
5.0 / 5Outstanding
"OK stay!!"
The Hotel wound up giving us an upgrade to a suite. A very nice gesture indeed. The only thing that was puzzling,no TV in the bedroom.Living room only. Seeing how most Americans fall asleep watching tv, it would have been nice having a tv in the bedroom too. You can shop a good price on this Hotel.Good value.
Genuine Hotels.com guest review
1 night romance trip Feb 4, 2015
Paul
US
5.0 / 5Outstanding
"Great Place to Stay"
The staff was wonderful--cheerful, helpful, and knowledgeable.
Genuine Hotels.com guest review
2 night family trip Jan 30, 2015
A Traveler
US
3.0 / 5Good
"Would stay there again"
If you are looking for high end and room service this is not for you. But if you're looking for a decent place to stay close to downtown McKinney this place is for you. The rooms were clean and the staff was very nice, would stay there again.
Genuine Expedia guest review
Other trip Jan 29, 2015
A Traveler
US
2.0 / 5Fair
The gentleman who checked us in was very friendly and helpful. The rest of the staff during our stay was mediocre. The gentleman who checked us out didn't ask how our stay was nor did he even ask for the keys back. When we asked for change for a dollar to do laundry at the front desk, the lady said she had no change available. So, we went to the vending machine to make a purchase to get change and it was not working properly- we didn't receive our purchase nor the change back. The pillows in our room were too small and not very comfortable. The bathtub was chipped and the surface of it was very slippery. Lastly, there was no bacon offered at breakfast, which is my favorite part of my morning breakfast because I don't eat sausage.
Genuine Expedia guest review
Other trip Jan 27, 2015
MNgirl
US
5.0 / 5Outstanding
"my stay"
I have been here before and been happy about my stay.
Genuine Hotels.com guest review
2 night romance trip Jan 17, 2015
A Traveler
US
4.0 / 5Excellent
"Best Western - McKinney, Tx"
Not a bad hotel for the price - has nice beds with all white bedding and soft pillows. The bath tubs need to be updated - old and little moldy. Breakfast was average - didn't like that they will not let u take it to your room. The highway (75) it is off of is under construction and it's really hard to get to the hotel!! Over all I will stay here again cause of the price and how clean it was!
Genuine Hotels.com guest review
3 night business trip Jan 15, 2015
Diann
US
3.0 / 5Good
"POOR BREAKFAST"
The hotel used to be fine but on this visit it was not as clean as previously and the breakfast was extremely disappointing.
Genuine Expedia guest review
Other trip Jan 17, 2015
Calico
US
4.0 / 5Excellent
"Business in Dallas"
I found this property to be a great value, very clean, comfortable with a great staff.
Genuine Hotels.com guest review
5 night business trip Dec 21, 2014
Joseph
US
5.0 / 5Outstanding
"Very nice overall"
Nice property overall. Very clean, and all staff members were excellent. My only feedback would be the breakfast area. The food was good, but the traffic flow of the space was maddening.
Genuine Expedia guest review
Other trip Jan 16, 2015
A Traveler
US
3.0 / 5Good
"Not recommended. But not bad either."
Showers were not enjoyable and breakfast was lacking. Interaction with staff and location was good. Nothing to set it apart from the rest
Genuine Hotels.com guest review
2 night romance trip Jan 9, 2015
Darrell
US
2.0 / 5Fair
"Just ok"
We had no water pressure in the shower or hot water, called for towels and didn't get them so had to go down the next morning and get towels...
Genuine Hotels.com guest review
2 night family trip Jan 9, 2015
A Traveler
US
3.0 / 5Good
"worthy to the price"
Hotel is ok and worthy to the price.
Genuine Hotels.com guest review
1 night trip with friends Jan 2, 2015
A Traveler
US
4.0 / 5Excellent
"Nice hotel"
Friendly staff, very clean and spacious rooms. The bed was comfortable. Overall, a very good hotel especially for the price.
Genuine Hotels.com guest review
4 night trip Jan 1, 2015
Maggie
US
3.0 / 5Good
"Worthy to the price"
Overall is ok but not as good as other hotels I have been to. However, it's cheap so worthy to the price.
Genuine Hotels.com guest review
1 night trip with friends Jan 2, 2015
A Traveler
US
5.0 / 5Outstanding
"Great value for the price"
Great value for the price. Staff was friendly. Good selection for breakfast.
Genuine Hotels.com guest review
3 night family trip Dec 23, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice hotel, easy to get to"
Staff was friendly, rooms were clean and comfortable. I will stay here again when in the area.
Genuine Expedia guest review
Other trip Dec 15, 2014
A Traveler
US
5.0 / 5Outstanding
"Comfortable, Clean, and Cheerful Atmosphere"
After a long day's travel, Best Western Plus was a welcoming place to stay. It was an inviting, cheerful, and friendly environment. The staff was very accommodating and the cleanliness of the room was very, very appreciated!
Genuine Hotels.com guest review
1 night romance trip Nov 29, 2014
elizabeth
US
2.0 / 5Fair
"This hotel below standards."
We previously stayed at Best Western in Mishawaka and we chose it again, but this times mattresses were horrible, got bug bites and very little sleep. Pool was okay but needs to be refinished, breakfast half as much and not as good as Mishawaka. Staff was good and tried to help us and not pleased with location. It was overpriced for the quality.
Genuine Expedia guest review
Other trip Oct 27, 2014
Judy
US
5.0 / 5Outstanding
"affordable hideaway"
stayed here before. great hotel . remodeled recently. very nice. very nice staff. area is a little different ,but plenty of businesses to offset. good place for the price. would recommend..
Genuine Hotels.com guest review
1 night trip Sep 20, 2014
derail
US
4.0 / 5Excellent
"No room"
We made reservations 2 months in advance. We arrive to be checked in to a 2 bed room.We made reservations for a king.The only room with a king was right next to the elevator.Front desk did her best.Room she put us in was a suite and nice but elavator noisy hurd ding and bang all night.Hotel was very clean and nice.
Genuine Hotels.com guest review
1 night trip Sep 19, 2014
Aubrey
US
5.0 / 5Outstanding
"A hotel that is working to please its customers"
Best Western on McKinney era s top notch hotel with clean rooms and very nice staff. I was very impressed!
Genuine Expedia guest review
Other trip Sep 8, 2014
Mike
US
5.0 / 5Outstanding
"Best Western Stay Mckinney Tx."
Excellent we are a business and will be staying in McKinney 3 nights every month and we will be staying at this hotel
Genuine Hotels.com guest review
2 night trip Aug 15, 2014
DeeDee Boyd (Beady Eye Jewelry)
US
3.0 / 5Good
Was an OK stay. Convenient location for wedding event that we attended.
Genuine Expedia guest review
Other trip Jul 28, 2014
A Traveler
US
2.0 / 5Fair
"4 day stay.."
Would not stay there again. Stayed for 4 days spent almost $700.00 the room didn't get cleaned but twice. Had to go get towels everyday. THE Floors Were Sticky ALL Weekend. Again Best Western is usually pretty good. Thought it was pricey and the service was the worst I have ever had at Best Western. No happy at all....
Genuine Hotels.com guest review
4 night business trip Jul 16, 2014
phillip
US
4.0 / 5Excellent
"Nice Hotel, Awful Beds"
We had been assured that this Best Western is very well kept & had wonderful beds. It is well kept--one of the cleanest hotels I've stayed in--yet, the beds were incredibly hard. I could have stretched a sheet over a board and slept better.
Genuine Hotels.com guest review
1 night business trip Jul 16, 2014
A Traveler
US
5.0 / 5Outstanding
"Frisco Softball Tournament"
This was exactly what we needed for a softball tournament our grandaughter was in in Frisco
Genuine Hotels.com guest review
3 night trip Jul 9, 2014
A Traveler
US
4.0 / 5Excellent
"Nice hotel"
Had ants in my room
Genuine Hotels.com guest review
2 night family trip Jul 4, 2014
Denise
US
3.0 / 5Good
"To much construction"
We had a good stay but mcKinney has way to much construction going on and makes driving around unpleasant
Genuine Hotels.com guest review
3 night trip Jun 30, 2014
Poppy
US
4.0 / 5Excellent
Clean and convenient to where we wanted to go
Genuine Hotels.com guest review
1 night trip Jun 14, 2014
Lore
US
5.0 / 5Outstanding
"Great place to spend a night..........or a week!"
This was a stopover on our way to Houston to visit relatives. We expected this to be a nice hotel, and it exceeded our high expectations. We will definitely choose this location on our next southward trek!
Genuine Hotels.com guest review
1 night trip Jun 9, 2014
Teresa L.
US
5.0 / 5Outstanding
"Family visit"
My girlfriend and I had such a relaxing stay we spent an extra night. Not a big fan of the tiny pillows but we had brought our own. Bed was comfortable, AC ran well, but number 1, the staff was very friendly and helpful. Courteous, day and evening. We would definitely stay again.
Genuine Hotels.com guest review
4 night family trip May 26, 2014
David
US
3.0 / 5Good
The hotel was nice , staff polite and helpful however the bathtub did not drain and it was further away then it appeared on the map on the website .
Genuine Hotels.com guest review
2 night trip May 24, 2014
Sharon
US
5.0 / 5Outstanding
"Comfortable and reasonably-priced"
Overall a good hotel. Seems recently renovated. Staff nice, hot breakfast about standard but fine.
Genuine Hotels.com guest review
3 night trip May 21, 2014
Ben
US
5.0 / 5Outstanding
"Plus is right"
Very nice & clean rooms. Extra touches & very comfortable.
Genuine Hotels.com guest review
1 night trip May 20, 2014
Ck
US
3.0 / 5Good
"Hoped for better"
Checked in late afternoon. Room was on 3rd floor which was very humid... The room never did get "fresh" feeling or smelling. It looked clean, but just stayed humid, even with the air conditioning unit running. The bathroom had beetles in the sink and running out of corners... kinda creepy. The pillows felt like lumpy sponges in bag. Overall, not a great experience. I will not stay there again.
Genuine Expedia guest review
Other trip May 13, 2014
A Traveler
US
5.0 / 5Outstanding
"Everything was really nice and comfortable"
Plenty of extra towels plenty of space very clean and beautiful bathroom
Genuine Expedia guest review
Other trip Mar 17, 2014
Tia
US
5.0 / 5Outstanding
"Everything was really nice and comfortable"
Plenty of extra towels plenty of space very clean and beautiful bathroom
Genuine Expedia guest review
Other trip Mar 17, 2014
Tia
US
5.0 / 5Outstanding
"Easy access I-75"
Lovely room, helpful staff and good breakfast..including good coffee:)
Genuine Expedia guest review
Other trip Mar 14, 2014
Simone
US
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