"Snorkle lovers dream!"
If you love water activities, this place has it all--diving, snorkling, glass-bottom boat, sail boat rides, kaiakas! Plus the people are just wonderful! Food was great! I highly recommend it!Genuine Hotels.com guest review
Response by Jewel Runaway Bay Beach & Golf Resort All Inclusive Thank you for taking the time to give us your feedback on our resort. We are glad that you enjoyed your stay. We will pass your kind comments to our Water Sports department. We hope you come to visit us again.
"Nice Hotel Resort"
First time at an all inclusive resort. We usually are more adventurous in our travel and like to stay at small boutique hotels or B and Bs but for the sake of time and convenience we opted for an all inclusive. Staff was extremely friendly and courteous. Grounds were immaculate and clean. Beach was clean and not crowded. Water was crystal clear. Bartenders […] filled your drinks as fast as you could gulp them down, Great homemade pina coladas and other mixed drinks. Only beer they had was Red Stripe... almost impossible to get wine without waiting a long time. Food was mediocre... Six restaurants to choose from but the buffet was the best and I am not a buffet kind of person. Breakfast at the buffet was very good and you could have made to order omelettes. Service is outstanding. The "Grill" restaurant was really bad, kids usually lined up for that one, jerk chicken sandwich tasted like processed McDonald's crap, I took one bite and threw it away. The Pizza Cafe was nice outside dining but the pies were about on par with dominoes. Overall if you want a nice place to stay for a few days without the headache of finding restaurants and entertainment this is your place. Good snorkeling spot and very safe beach and grounds. Read moreGenuine Expedia guest review
"Friendly staff...awesome beach."
Clean hotel with very friendly staff. Weather was good except for the one day we wanted to do an excursion. Food was ok. Beach was clean. Security on the beach as well as at the main door. Staff speak English well. The excursion we went on to the luminescent pool was not that great. The captains need to turn the lights on when people are getting on […] and off the boat. Would not recommend this excursion. It ruined my bathing suit due to the "mud" at the bottom of the water. Our bus ride from the airport to the hotel was scary. The bus didn't have lots of power and there were some small hills that we didn't think we were going to get up. Read moreGenuine Expedia guest review
Response by Jewel Runaway Bay Beach & Golf Resort All Inclusive Dear Guest, We appreciate you coming to the Jewel and spending your holiday with us. We hope to see you again.
We had a great week at this laid-back resort. Our room was comfortable, clean. Maid service always made a towel creation on our bed daily. Also put out flower petals on the bed for Valentine's Day. Shower had great water pressure and plenty of hot water. Staff were friendly and helpful. Food was great - lots of choices from grill foods to local fare. […] Plentiful food at the buffet. Drinks were great - if any complaint, it would be that they are heavy handed with the alcohol. I had to keep saying, "Whoa!" or it would be too strong for my taste. Activities were available all day - we mostly relaxed by the pool and on the beach. Snorkeling off the beach was fabulous. Lots of sea life to look at there. The nightly entertainment was so-so. The steel drum orchestra=fantastic! The rest of the week, not so much. Since we were there over Valentine's Day, they put up an amazing buffet that night with steak & lobster. We would go back to this resort again. Read moreGenuine Expedia guest review
Response by Jewel Runaway Bay Beach & Golf Resort All Inclusive Dear Guest, We are glad you enjoyed your stay. We also appreciate your feedback. We take a great deal of pride in ensuring our guests have the most enjoyable experience possible. We hope to see you again.
"Great place needing room updates."
Upon arrival, my wife and I were greeted by the most polite staff willing to help in any way needed. There was never a dull moment with daily activity boards listing the days activities and staff that was sure to entertain us somehow. Evening entertainment was great and our trip was capped by an outstanding performance by the Silver Birds Steel drum […] band. WOW, was that awesome! For a smaller resort, this place packed a good punch. On the flip side, upon entry to our room, I was very disappointed. I know we only spent several hours each evening in the room but I look to these rooms to represent the same paradise the exterior atmosphere provided. The outdated decor, small bathrooms with poor craftsmanship and 747 like room air conditioners are not what I had imagined. I stayed in Riviera Maya a few years ago for the same price and experienced a room three times the size of this with far more updates and WOW factor features. I would visit again but would hope the rooms would have far better improvements before my return. Read moreGenuine Expedia guest review
We had a wonderful time. The staff was always available to help. They came up to us all the time and asked if there was anything we needed. The food was great and plenty of it. The weather was great for all our stay. This was our first time, but will not be the last.Genuine Expedia guest review
"Great food, great staff"
Our bedroom was a little dated (but clean). This was more than made for by great resort, great location, great beach and above all the most friendly and helpful staff.Genuine Expedia guest review
"Honeymoon- Jewel Runaway Bay"
Great experience overall! Was very laid back and easy to relax. My only complaint is that we we didn't stay longer. Next time we will book for a few more days. The service was great, was difficult to finish a drink before the bartender had another one in front of you. We will either book here again or one of the other Jewel resorts nearby that are "Adults […] Only". Read moreGenuine Expedia guest review
"Great place to stay in Jamaica."
I had a wonderful time at this hotel, the staffs were very helpful, and the good was. I would stay here again.Genuine Expedia guest review
This hotel is one of the best hotel I have been so far. The entertaining staff was off the chain. There were always surprising every night with great fun. What a night of fun we had!!!!. Overall it is very difficult to rate the staff individual because all of the areas were pure excellence and accomodating. Jeffery the chef made special attention to […] my mother's diet. My mother has special diet needs and he made sure and her needs were met. He did it with so much pride and had to take picture of her meal every day because it was so beautiful prepared. I cannot stop talking about this hotel and cannot wait to be back. Matter of fact, my cousin will be having a wedding there in July and when I came back she was telling me of some negatives she heard about the hotel.I was happy to make her feel comfortable. Cannot wait to be back!!!! Read moreGenuine Expedia guest review
"Best Birthday present EVER!!!"
Several people told me of different resorts to visit for my birthday and I don't think we could have made a better choice! From the staff to the incredibly clear water everything was beyond any expectations we had. Thank you to the staff for helping make my birthday better than I could have imagined...Genuine Expedia guest review
"All you could ask for at a reasonable price"
Great hotel! Loved the staff... They were definitely the best! Rooms were a bit dated, but clean. Hotel amenities were good. Entertainment was fun. Food was good. Drinks were delicious and they kept them coming!!Genuine Expedia guest review
Such a great all inclusive. Easy ride from the airport. Shuttle transportation included and 1 hour and 15 minutes away from Montego Bay. Many different food options: buffet, Italian, pizzeria, 24 hour grill, Japanese. Unlimited drinks. Alcohol included- they can make any drink in the world at the bars Beach is great. Crystal clear blue water, fun to […] snorkel (snorkel equipment free to rent). Large beach with soft sand and plenty of chairs. Staff is great and goes out of there way to help you. Upgraded to a plunge pool room. Loved it. Cleaned every day and fridge was always stocked with beer, wine, champagne, juice, water. Take the chukka catamaran excursion to Dunns Falls. $98 per person and they take you snorkeling too! Great over all inclusive. Good for families and couples. Read moreGenuine Expedia guest review
"Great if you are looking for peace and great beach"
I really love the beach, pool and tennis court. we spend our all day by the beach, that was really lovely. Food was poor, quality of the food was low. Flies were all over the restaurant, even indoor restaurant had lots of flies. I hated plastic cups when you asked for drinks. Felt very commune and not sterile enough. So i only eat fruits to feel fresh […] and used room fridge and carried bottled sodas around. Read moreGenuine Expedia guest review
"Nice resort great value"
I travel to the Carribean every year and have been to this resort 2 times. I came here when it was Breezes. It is as good if not better than before. The staff is great it seems they can't do enough for you and you always get a smile. I love this resort and Jamaica I will be returning in the near future.Genuine Expedia guest review
It was our first trip out of country and we couldn't have picked a better place. The staff was friendly, and the resort was clean. The beach is raked every morning and the water is crystal clear. Omar the photographer and Keron the bartender made our trip. Also, Shawn at the watersports is awesome.Genuine Expedia guest review
"Small, cozy, great for vacation"
We upgraded for Junior ocean view with plunge pool and the room was great, tough we didn't use plunge pool, because the water was cold ( November..), but a few steps from our room was a small swimming pool with much warmer water, and a few steps more was the ocean with a really warm water. Yes, humidity is high and nothing drys there, but we had plenty […] off fresh towels. Daily entertainment was great. Read moreGenuine Expedia guest review
Response by Jewel Runaway Bay Beach & Golf Resort All Inclusive Dear Guest, Thank you for taking the time to submit your review. We are very glad you enjoyed your stay. We hope to see you again very soon.
"fantastic beach activities, horrible internet"
Overall it was a good experience. skip luminous lagoon if money is the object. we did Appletone/YS falls/black river - fantastic tour & guide. learned a lot. good: there is a great beach: a lot of shadow areas, beach chairs, swimming area with the reef aside, and more reef to the left from swimming area with a lot of fishes. snorkeling is just great. […] they also have free glass bottom boat ride and some kayaks to use. diving shop prices are really good, and instructors are very professional and friendly. looks like they are enjoying their job, not just doing it. beds are comfortable, water quality is really good, it's a pure rain water, so it's soft and clean. Drinks are strong, ask for the list of cocktails, almost all made with rum, don't forget that tequila is imported into this country and the rum is domestic. local beer is good. Japanese restaurant is not bad, Italian & pizza are good. just remember the menu changes once a week at Sunday, so don't be surprised by the same menu for the week. jerk/burger station at the beach works whole night every night. we had checkout at 4 AM and it's nice to be able to eat hot breakfast before leaving. Bad: 1.Internet connection in the lobby is so slow, that is impossible to make Skype call ( I mean phone call, not even video), and typing to chitchat can be annoying. 2.it is a Caribbean sea, right? so I expected some fish and seafood options in the buffet. but: no shrimps, no differently cooked fish dishes. Read moreGenuine Expedia guest review
Response by Jewel Runaway Bay Beach & Golf Resort All Inclusive Dear Guest, Thank you for staying with us. Your feedback is very important to us. We hope you come to see us in Jamaica again.
I took my girlfriend there for her birthday weekend and she loved it. The room was well kept and the daily restocked fridge was a plus. The activities were very good and was a great addition to the overall experience. My only complaint is that there were limited vegetarian offerings at the main dining area, but the optional restaurants made up for this, […] as well as the pizzeria (my fav was the Craw fish pizza). Read moreGenuine Expedia guest review
"Ok for the price"
Hotel staff was very friendly. The grounds were well kept. However there was a big problem with getting beach towels. I stayed there for four days and was only able to get towels one day. The buffet had poor food choices. The entertainment was goodGenuine Expedia guest review
"Really nice place and good value"
We went with a bunch of friends and had a great time. The staff is wonderful and attentive and they really enjoy working there. The beach is great. The rooms are clean but the lighting above the sink could be improved.Genuine Expedia guest review
"Great Staff and Great Experience"
This was our honeymoon and my first trip to an all inclusive resort. The water and beach were great and the staff was amazing. We never wanted for anything while were there. I have to recommend "DeShane" for a guide should you want to snorkel, windsurf, or sail. He was awesome and spent a whole morning with us making sure we saw all the best things […] the reef had to offer. The plunge pool was a nice upgrade on the room and helped us relax when we didn't want the beach. The staff was amazing, I don't think I can say that enough. I would definitely recommend the resort for a resort that doesn't break the bank. Read moreGenuine Expedia guest review
"A Great Vacation Hotel"
This hotel exceeded my expectations. Hotel grounds were imaculate. Staff was helpful and cordial at all times. All the restaurants on the grounds were exceptional. I especially liked the hammocks placed around. The room was comfortable and the king size bed slept excellent. I was very happy with my stay and will recommend it to my friends.Genuine Expedia guest review
Response by Jewel Runaway Bay Beach & Golf Resort All Inclusive Dear Guest, Thank you for your visit and your review. We are glad you enjoyed your stay with us. Please visit us again soon.
The hotel was not handicapped friendly and I strongly urge you to consider making it accessible to handicapped guests. The bar service and quality of drinks were excellent but I do not feel too impressed with the food in the dining room. The desserts were boring and lacked variety and the food was at most passable.Genuine Hotels.com guest review
Response by Jewel Runaway Bay Beach & Golf Resort All Inclusive Dear Guest, Thank you for staying with us. We are sorry you did not enjoy your stay to the fullest. We do offer handicapped rooms which can be requested before arrival. We have passed your comments to our restaurants. We hope you come see us again in the future.
"Wonderful place, even more wonderful staff."
Staff were engaging, friendly, helpful and always smiling.Genuine Expedia guest review
Response by Jewel Runaway Bay Beach & Golf Resort All Inclusive Dear Guest, Thank you for staying with us and for posting your review. We are glad you enjoyed your stay. Please come see us again.
"Had a good time."
Everyone was friendly and the food was pretty good.Genuine Expedia guest review
Response by Jewel Runaway Bay Beach & Golf Resort All Inclusive We read your review and are very happy to know you enjoyed with us and we hope to see you again very soon for your next stay in Jamaica.
"We love are vacation to Jamaica."
It was like paradise:) best customer service ever. Bartenders went above and beyond. Special yell out to Leonardo and keron they were great..Genuine Expedia guest review
"PARADISE & IF I CAN LIVE HERE FOREVER I WOULD"
Words can't even begin to describe the way I feel about this place. I LOVED IT, everything that I read online was true. I literally live in hotels due to the nature of my fiancee's job. So I have stayed from Hilton, to Marriott to Weston and so on. This hotel was #2 on my list of 1-10 top hotels. The staff treated you like family and like you were a […] guest in there home. This hotel was not lacking anything, everything I wanted was found in the hotel. The only thing that was lacking was the WIFI (only in the lobby, if you wanted WIFI in the room you had to pay $15 a day). Did I mention the staff was phenomenal. I liked it so much I stayed another day and we are looking into making this our venue for the wedding. I LOVE THIS HOTEL AND WOULD RECOMMEND IT TO ANYONE LOOKING FOR A FAMILY FRIENDLY RESORT OR A ROMANTIC GETAWAY. The hotel had so much activities going on that I was pretty occupied and everything is all inclusive. THE FOOD WAS AMAZING, FRESH, PLENTY AND GOOD. I ATE SO MUCH. I could go on and on and on but I think you get the point. I love this place and everyone should come experience it. Read moreGenuine Expedia guest review
Response by Jewel Runaway Bay Beach & Golf Resort All Inclusive We are glad you enjoyed your stay. We also appreciate your feedback. We take a great deal of pride in ensuring our guests have the most enjoyable experience possible. We hope to see you back in Jamaica soon.
The hotel is about an hour from Montego Bay Airport. The hotel staff is super-friendly and very attentive in case you need anything. The hotel facilities like restaurants, bars, pools, tennis courts, lobby, common areas, beach, etc are in good condition. My room was 1108 and I didn't have any issues. We always had the same housekeeper and she did an […] excellent job with our room. The only thing about the room is that I think our AC didn't circulate enough cool air but I slept well anyhow. The beds are very comfortable. The room also has a flat-screen TV and mini-fridge with bottled water, sodas, and juices that are replenished every day. The hotel offers many activities starting from 8am-midnight or later including a disco. it's also family-friendly with daycare and teen-area. I don't think you can ever get bored.The beach is awesome and water activities like glass-bottom boat are included in the price. There's a good mixture of Jamaicans and tourists that visit the hotel. Read moreGenuine Expedia guest review
Response by Jewel Runaway Bay Beach & Golf Resort All Inclusive Dear Guest, Thank you for staying at Jewel Runaway Bay and for taking the time to leave your comments. We are very happy your enjoyed your stay with us and would love to see you again on your next visit to Jamaica.
The hotel was older but well maintained. Staff was friendly and very attentive. The beach was beautiful with a gently sloping grade, not at all rocky. Be sure to request a plunge pool. The two large pools had lots of activity but were never overly crowded.Genuine Expedia guest review
Response by Jewel Runaway Bay Beach & Golf Resort All Inclusive Dear Guest, Thank you for your comments. We are very happy you enjoyed your stay. We hope to see you again very soon.
"A great experience."
We had an amazing time at this hotel from the room to the excellent food options. The beach was great nice and clear. The one negative I must say was we had a leak in the bathroom my wife complained and we got a extra night free.Genuine Expedia guest review
"Runaway Bay vacation"
My sister and I recently returned from our stay at Jewel Runaway Bay. We were there from July 20th through 27th. We thoroughly enjoyed the resort. The food was fabulous, the staff was terrific, the beach facilities were awesome. The room was always well cleaned. Our only complaint(which we didn't bring to the resort's attention, but should have), we […] had a problem with our toilet. Apparently it leaked sometimes. The bathroom wall tiles looked as though they had been recently re-done, but the bathroom floor tiles were a different story. The grout was terrible and the grout around the toilet looked really bad. It seemed as though the tile was cut short so the difference was made up with grout. It looked disgusting especially since the floor tile was white and the grout was a darker color. That would be our only complaint. I would definitely stay there again, but not in room 2110 unless they fix the bathroom floor. All in all we had a fantasic vacation there. Read moreGenuine Expedia guest review
Response by Jewel Runaway Bay Beach & Golf Resort All Inclusive Dear Guest, Thank you for taking the time to write your comments. We are happy you enjoyed your stay with us. We are sorry you were not entirely happy with our guestroom, we have passed your comments to the pertaining department who will follow up. We hope you do visit us again.
"Affordable all inclusive hotel on the beach"
I stayed at the resort for a week in July and there were definitely things I really enjoyed about the hotels and things that I did not. PROS 1. Very friendly and helpful staff - all the employees made a point to greet the guests. 2. Great attention to detail - this goes alongside with the great customer service. I went there to celebrate my birthday […] and later they sent up a slice of cake to my room with a short birthday message. Also, when I was waiting in the lobby for my excursion off of the resort, one of the employees took my confirmation receipt & called the tour people just to make sure they are on their way without me even asking! 3. The breakfast omelette was the best part of the entire morning 4. Hotel grounds were well kept and clean - they cleaned out the pool every morning and also picked up around the beach. 5. No trouble getting a lounge chair either by beach or pool CONS 1. Check-in. It was the worst check-in I have every experienced. When I arrived at the hotel after an 1 hour bus ride from Montego Bay, I was tired and 80% humidity didn't help. The lobby was hot (no AC, just ceiling fans) and they had us sit at a table while they took our passports to the front desk.they also wanted me to print my hotel confirmation to see what room I had - shouldn't they have that in their system?! I had to go to concierge, log on to my email and print that off. Entire check in process took WAY long! 25 min with only two couples in front. 2. Water activity cancellations Read moreGenuine Expedia guest review
Response by Jewel Runaway Bay Beach & Golf Resort All Inclusive Dear Guest, Thank you for taking time to write your review. We are glad you enjoyed many aspects of your stay. We are sorry our sec-in process was not to your satisfaction. We will certainly look into this. We hope to see you again very soon.
"unbelievable vacation place."
Very very homely, polite,lovely service ,Beautiful natural location of clearwater beach,well maintainen property.Excellent food, Great experience .It was dream vacation.Genuine Expedia guest review
Response by Jewel Runaway Bay Beach & Golf Resort All Inclusive Dear Guest, Thank you for staying with us, and thank you for your comments. We are very happy that you enjoyed your stay. We hope to see you again very soon.
"Great experience all the way around!"
The people that work at Runaway Bay seemed like they were one big happy family. I extremely enjoyed their repartee and great humor. We were there for a wedding which had a slight hitch because of the weather, however the planner was on top of everything and had Plan "B" in affect in no time. Overall wonderful experience.Genuine Hotels.com guest review
Response by Jewel Runaway Bay Beach & Golf Resort All Inclusive Dear Guest, Thank you for staying at Jewel Runaway Bay. We are glad you truly enjoyed your experience at our resort. We hope to see again in the near future.
This was my fourth trip to Jamaica and first time visiting the resort since it became a Jewel property. First off I have to say the staff really make the resort. The resort has a beautiful coral reef off shore that is stunning and a joy to snorkel. Hobie Cat and glass bottom boat are a must. The food is adequate and good. Could stand a few more seafood […] selections. My husband especially enjoyed the Italian restaurant pasta bar. I would like to see more improvements on the rooms. We stayed in a waterview room. When I checked in I asked if we would be in a room that was updated and was told it had been refreshed... it was basic. No color at all. Not welcoming with a very institutional feel. After two days of our AC not cooling the room I had to call the front desk twice before they finally sent maintenance to the room and determined there was a problem. Front desk did not offer any apologies for the inconvenience and actually gave me attitude because I wanted them to check the new room to insure the ac was working before packing everything and moving. Overall our experience was wonderful just don't go in blind expecting a 5 star resort. This is a 3.5 star resort with a gorgeous beach and (with the exception of one front desk person) a staff that is 5 stars! Read moreGenuine Expedia guest review
"great hotel for everyone"
We arrived for a birthday trip with three guests. Two are vegetarians one of which is gluten intolerant. We did not give the hotel any advance warning and was amazed to find out they carried gluten free dough and pasta. The chefs cooked eggplant pizza and vegetarian lasagna which were both superb. The food was wonderful and plenty of choice. The staff […] were very helpful with organizing outside activities and bus transfers and just generally very pleasant. The room had a little musty odor and some of the main corridors need updating but overall this hotel and its staff are welcoming and excellent. I would definitely stay here again. Read moreGenuine Expedia guest review
Response by Jewel Runaway Bay Beach & Golf Resort All Inclusive Dear Guest, Thank you for your review. We are glad you liked your stay with us. Our food and beverage staff really goes above and beyond to please every guest and always try to accommodate any requirements.We hope you come back to see us again.
"Sadly, will not back to my once Favorite Resort"
This was the second time I stayed at this resort, the first time was when it was Breezes. They have recently made changes, and as such I will not return. The resort was previously adults only, and was still advertised as such when I booked my trip. When I got there, there were children EVERYWHERE. However, it is not really a child friendly resort, as […] the Jewel in Trelawny is. As a result, there is little to no relaxation anymore as there is always crying on the beach or at meals, and drinks being knocked over by running and sand in your books from flying feet. There used to be all sorts of daily activities, like dance contests, bathing suit contests, and such, but they were deemed not child friendly and are no more. The evening shows used to be spectacular, with things like fire eaters, and tribal dancers, again deemed not child friendly, so now it is basically just someone singing. The Japanese Hibachi on the resort is still excellent, the food at the buffet is amazing, and the view is spectacular. The staff is the warmest and kindest you will find anywhere. The rooms lack in the air conditioning department, as no matter what temperature you set the thermostat to, it is still remotely whatever temperature it is outside, and just as humid. I truly loved this resort, the fact that it was laid back and not pretentious, but still stunningly gorgeous with great service, but I will not be back. If you do not mind crying everywhere you go, you will absolutely adore this place. Read moreGenuine Expedia guest review
Response by Jewel Runaway Bay Beach & Golf Resort All Inclusive Dear Guest, Thank you for staying with us. We appreciate your comments. We are sorry your stay was not entirely of your liking. We hope you visit us again.
"Definitely a yes!!"
I loved the resort. The only negative was the buffet. It was very average.breakfast is most of the time repeated.Buffet lunch and dinner were average too as there wasn't much variety.Japenese and Italian was very god. The beach was calm.Hospitality is great. People are so welcoming and soft spoken.my husband and I had a great time. Love the resort.The […] jerk chicken wraps are not to be missed!! Overall a great experience. Read moreGenuine Expedia guest review
"Loving this Place"
All the staff were always very pleasant and helpful. This includes the Cooks, especially the Breakfast Cooks who were also serving. The Juice guys were also very pleasant and jumped to get us our juice requests. Enjoyed the mix of Jamaican meals with American/European meals. However, missed receiving some Jamaican fruits like Mangoes and Papayas. The […] ladies at the Front desk were especially kind and helpful. Our room was in top notch condition each afternoon. The beach was spotless and simply Beautiful.The grounds were well kept, clean and beautiful. Not even a piece of paper anywhere. Looking forward to visiting again in another year and bringing family and friends. Read moreGenuine Expedia guest review
My wife and I just returned from a 7 day trip, April 2013. Food- Good variety between the Buffet, grill, pizza, Italian restaurant and Japanese restaurant. We were never disappointed, the buffet had an on-going change in menu, pizza was great, grill typical menu, water and soda in the in-room frig stocked daily and a couple of nights they had an under […] the stars dinner which, again, food not disappointing. Rooms- Seems like a majority of rooms had joining doors. If you turned off the air conditioner, you could hear the people speaking next door, with the air conditioner on, not a problem. I assume this is done since it is not an all adult resort and would be great for large families. Rooms are VERY basic... White tile, old sliding balcony doors , white walls and linen and new furniture from the 90's. Always clean, just expected a little more newer feel. Beds... so-so, sleep-able. Beach- Good size, the actual beach for the Resort is large with great water. Plenty of chairs around, however, shade areas are limited to the trees. No beach umbrellas. Final recommendation: Would recommend going to Jewel Runaway for a relaxing time on the beach, with or without children, but not for a couples romantic vacation. Read moreGenuine Expedia guest review
Response by Jewel Runaway Bay Beach & Golf Resort All Inclusive Dear Guest, Thank you for your taking the time and write your comments about your stay. As a resort for all ages many of our rooms are connecting. We are glad you enjoyed your time at Jewel Runaway Bay and hope to see you again very soon.
My wife and I have been to Jamaica many many times. this was our first time at Jewel and it was unquestionably the best place we have stayed thus far. We would highly recommend it to anyone.Genuine Expedia guest review
Response by Jewel Runaway Bay Beach & Golf Resort All Inclusive Dear Guest, Thank you for your comments. We are glad you enjoyed your stay with us, we look forward to your return.
My husband and I went to this resort for our 20th anniversary. This was our first time choosing an all-inclusive and our first time in Jamaica. We could not be happier with our choice. We were a bit concerned because this resort recently changed to a family resort and we weren't sure how it would be with kids there. It was fine, but the only problem […] was the kids were in the swim up bar area. That is my only complaint - if you can even call it that. We had the best time. The grounds were beautiful, the rooms were clean, and the food and drinks were great. I can't say enough about how freindly the staff was. Every single person working there was so helpful and friendly. You can't go wrong with this resort. I also liked the fact that this resort is not huge like some. We were close to everything. Read moreGenuine Expedia guest review
Response by Jewel Runaway Bay Beach & Golf Resort All Inclusive Dear Guest, Thank you for taking the time to write your review. We are very happy to know your stay was wonderful. We hope you return for another fantastic stay at Jewel Runaway Bay.
The hotel was great. My family had an awesome time. The staff was friendly and extra helpful. Wifi was free in the lobby. The food is amazing. Drinks awesome overall an excellent time.Genuine Expedia guest review
Response by Jewel Runaway Bay Beach & Golf Resort All Inclusive Dear Guest, We read your review and are very happy to know you enjoyed your time at the Jewel Runaway Bay. We hope to see you again very soon for your next stay in Jamaica!
"Great hotel, enjoyable stay and will go back."
I will definately be going back and staying at this hotel. There are only 2 issues that I had with this property and they both dealt with reservations. I was contacted on the Thursday prior to our stay that Saturday by Expedia that the property would be sending us on a walk to another hotel in Ocho Rios. Called the Jewel, left a message and received […] a call from a Caroline who explained they were overbooked. Told her we were traveling with another party of 2 and we would do it if we all would be moved, Said there was no problem all of us would do the walk. Got to Jamaica Tours and told the girl at the desk. She said we were the only ones marked for the walk. She would call, came back and told us we were all going to the Jewel no need for the walk. If she would not have made the call 2 of us would have gone to Ocho Rios, she said they said there were trying to reach me but no message on the cell phone. Got to the Jewel told them what happened and they said there is no Caroline. Acted like I didn't know what I was talking about? I had also called 3 months prior when the other 2 had made their reservations that we wanted to be close to each other. We ended up on either side of the property. Great property just need some help with reservations. Read moreGenuine Expedia guest review
"good for families on a budget"
Room needs renovation. Holiday Inn rooms are nicer. Room reaked like smoke!!!!!!!Genuine Expedia guest review
"Great 2.5 star resort"
We have travelled to many all inclusives in Mexico, Jamaica and Dominican. We do our research in advace and generally dont get surprised much when we visit the resort. This resort is certainly an excpetion and we were very disappointed. If you are expecting a 2 or 2.5 star resort then you wont be disappointed. However, if your expectation is any higher […] you will have a shock. Resort is dated, rooms are in terrible condition, beech is tiny. Food is good if you like touch of local flavor. They don't spend on entertainment. Feels like they make their regular staff do double duty as entertainers. Staff is nice, we liked food and we made our own fun and enjoyed our stay. Bottom line: It all depends upon how much you spend and what you get for your money. In general, you can get a much better resort for the same amount of money. Then again, you may have a great deal. Read moreGenuine Hotels.com guest review
"Fun all inclusive place"
Near Ochoa where all of the activities take place, so easy to Food options limited. Variety missing. The exclusive restaurants were so so in the food, same as buffet food served to you. Kids play area is good and the day care staff are very friendlyGenuine Hotels.com guest review
Overall the physical hotel was fabulous. Hotel design of the hotel encouraged the guest to enjoy the beach and graden areas. The hammocks are great. Spa facilities need an updgrade. Cabana set up not conducive for relaxation and spa get away. Food at italian restaurant wasn't good. The Japanese restaurant was the best. New Years buffet wasn't that […] great. Menu needed more diversity. Read moreGenuine Hotels.com guest review
the hotel staff was great, they always greet you with a hi, hello or " hi my lady" the only issue i had was that the the patio door on the room did not lock, we spend 3 nights no been able to lock the door, i reported it 3 times, and once they came in and "fixed" the door, but after the maintence crew left we unlock the door, and the door was still […] broken Read moreGenuine Hotels.com guest review
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