Casa Grande Suite Hotel

When reserving room, I called to make reservations. I needed a suite, and looked at the pics on the website. once I got to hotel and checked in, the room was not a suite, but two beds( which I requested), but not the separate room. I went back down stairs and Ronnie, got me into a suite which made my stay a lot better. Room clarification should be […] clearer. Read more

Genuine Hotels.com guest review

Excellent location and affordable prices. Definitely would look to stay there again.

Genuine Expedia guest review

The location is terrific, the services and amenities very good. But the hotel is situated in the midst of an almost-24-hour party on Ocean Ave. Do not expect to sleep much in ocean-view suite.

Genuine Hotels.com guest review

This hotel was convenient to South Beach. However, it was old and dated. Our view was the back of an alley. The bathroom was blue 4" tiles from the floor and walls. I didn't take a bath the tub looked dirty. No counter space in bathroom..

Genuine Hotels.com guest review

The manager made our stay memorable. She clearly wanted us to have a wonderful experience at her hotel.

Genuine Expedia guest review

Casa Grande provides condo style accomodations for the traveler who wants a little more from South Beach. I book this property because each suite has a full kitchen, living room, dining table, bedroom and bathroom. You could easily spend a weekend or a month at the Casa Grande in South Beach and feel the comforts of ample space rather than just a small […] hotel room. Be prepared, because the parking situation on Ocean Drive and South Beach as a whole is challenging. Parking garages are $20 per day and hourly meter parking is $1.25. Read more

Genuine Hotels.com guest review

I go to Miami once or twice a year for the past 4 years, Of the 6 times I have been there I have stayed with the Casa Grande the past 4 times. Perfect location, great rooms, and great customer service...

Genuine Expedia guest review

The MAJOR problem I had was that it took 3 hours to get into our room when we had reservations. There is no reason to wait that long for a room that should have been reserved. This was totally unacceptable. The room and servce after that ordeal was very pleasaant and satifying. Hotel location was perfect. Would reccomend this hotel to others but would […] caution them about long checkin situation. Read more

Genuine Hotels.com guest review

This place is close to the party scene on Miami Beach. I stayed with three other girls and found it clean and comfortable. Being across the street from the beach was great. There are places to eat and drink everywhere you turn and many of the clubs and night spots are walking distance. The service kinda sucked. We had to call the front desk to get […] room service and even when reported the cleaning lady came around sooo late. Also there is a $25 per night fee I was unaware of which covers morning coffee, cookies and oranges. If youre not the first one down there the cookies are always gone. We also booked a room with 2 king size beds with a sofa bed also available. Instead we received a room with 2 queen beds and no sofa bed. We were comfortable but definitely not what we expected. Overall I would use this hotel again because of the closeness to the Miami Beach scene. Read more

Genuine Hotels.com guest review

great hotel, great location, roomy, will come back

Genuine Expedia guest review

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Genuine Hotels.com guest review

it is not a hotel but a apartment complex with 1 bed room apartments. Everything was good except the carpet which was very dirty.Only stayed there as it is in front of the south beach .

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Hotel with only one front disk.. No towels... You only hear ( I am here by myself) so!!!! Why r u here by your self?!?! Understaffed!! And 25 a night resort fee... Who called this garbage cane resort !!

Genuine Hotels.com guest review

great locale and room setup

Genuine Expedia guest review

Was a great stay for the money, especially since it included the living room and the full kitchen...we would have made better use of the ameneties if we had stayed longer than 1 night. Only complaint is the $25 "resort fee"...they charged our credit card $150 upon arrival with the promise that all but the $25 (plus tax) would be refunded upon check […] out. At check out, they tookj our card again and charged us this time JUST for the $25. Today (4 days later), we have yet to receive a refund of the original $150...if it is not returned by tomorrow, a call will be made and a complaint will be filed. Read more

Genuine Expedia guest review

I would recommend the hotel with capital "BUT". The hotel is conveniently located and a very attractive look. However the service is terrible. If you call the hotel it seems as if your bothering the service rep. If you have questions prior to checking in they are not the helpful (very short and not inviting). Once you have been checked in things get […] better. Speaking to the other guests on the night that I stayed they made me feel more comfortable, but seeing how other hotels, cab, or transportation service, they all seem to act the same way. Its SouthBeach at least enjoy that. Read more

Genuine Expedia guest review

Overall the experience at this hotel was good. The first day we had issues with poor customer service from both the day and evening staff but the second day, everybody was great! The rooms were nice and spacious. Although we were right on the strip, noise wasn't a problem. Besides the poor customer service that improved, I had a great time! Great location […] in the middle of everything. I would stay here again if I were to go back to Miami Read more

Genuine Hotels.com guest review

I will make this my place to stay in Miami beach...The staff was so nice...The manager kept us laughing and smiling...My sister arrived early one morining way before check in time but they still provided her with a room which was right beside ours...The rooms are more like condos, large, spacious...great view of the beach and everything within walking […] distance. The noise really wasn't an issue I slept like a baby. really couldn't ask for anything better...be aware that places to eat on ocean are higher priced Read more

Genuine Expedia guest review

Furniture and bed covers were worn and the carpet was stained. There was mildew in the bathroom. The staff was rude. The room seemed like a cheap motel room. The entrance is the nicest area of the hotel. You will need to give the car valet service 20 minutes notice to get your car, which is very inconvenient. I wouldn't stay in this hotel again.

Genuine Expedia guest review

Honestly during this trip I stayed both here and at fontainebleau and I liked this hotel better. Its smaller so its not like the staff has to cater to a million guests. I stayed in a suite which included a kitchen, living room, dinning area, bedroom, bathroom and a view of the beach/ ocean drive for much much less than my small room at the fontainebleau […] facing an airconditioning unit on a roof next to our room. I requested a smoking room which I asked about upon check in and was pretty much told I could do whatever I wanted to do in my room. I'm not usually a smoker but I used to be and even now I like having a smoke or two if I have some drinks, so it was nice being able to smoke in the unit. Only found two downsides which to me werent much. One is they have a daily resort fee.(even with the resort fee it still was cheaper per night than most) Also the bathroom was totally outdated, aqua green/blue mosaic tiles ALL OVER. I didnt really mind but it was indeed super ugly. Read more

Genuine Expedia guest review

The location of the hotel is great. You don't need a car to go to the ocean. You can find everything you needed in the area. The Ocean Drive is perfect!!! The room was clean. The only thing which I saw was that the DVD player was not working. The staff was kind and very helpful. We sometimes waited to get a beach towel from the front desk, but it […] was not a big deal. Read more

Genuine Expedia guest review

I had a great time! The service was very accommodating. The suite was very big and clean. I would 100% go back to Casa Grande. I had a great time!!

Genuine Expedia guest review

Woww....A kitchen? they had ONE 6" frying pan for cooking. No wonder the kitchen was so clean... the beds were grossly uncomfortable, the bedding, OLD, dingy, the pillows smelled. Would never stay there again!!! If location is your only concern, go for it, but it didnt cut if for us.

Genuine Hotels.com guest review

I piad so much money for deposite . Everything was perpect but that made me little mad.. (2day 3night ,2 person $600 deposite)

Genuine Hotels.com guest review

I had a very pleasant stay. It has a perfect location with very friendly staff.

Genuine Hotels.com guest review

Our suite was much bigger than exspected, very clean and comfortable. Disadvantages are only the lack of a hair dryer and the bed, which wood makes noises if someone moves. The location was inbetween of several nice restaurants and very close to the beach. There are no free parking areas, our car was driven to a garage and provided back on request for […] a daily fee of 25 $, additionally to the total online booking costs of hotel.com they charged at check in a resort fee of 25$+Tax per day (for coffee, tea, aples and towles?!), which appears in the information text after we submit our online booking. In deed the suite is much more expensive if you don´t book via hotels.com, but I don´t think that this is a good explanation for hidden extra costs! and if we booked online we compare hotels by price and this hotel really takes part on the competition on an unfair way!!! Besides this incomfort with the additional fee, the front desk stuff seemed confused and unorganised, and forgot several times what he wanted to do. Read more

Genuine Hotels.com guest review

This is definitely the best hotel you can get for your money, in the heart of all the nightlife and the hotel staff always have a good attitude and very courteous.. I stayed at every hotel from 5th-15th in the past 5 years and the Casa is my number 1 pick.. Get room 202, balcony overlooks the strip.. Thanks Ronnie

Genuine Hotels.com guest review

We were just looking for a place to crash while hanging out on South Beach. We did have some problems with our key pad, and so they gladly gave us a new room, one with a better view and balcony! My only complaint would be they charge $25/day extra for fresh oranges to squeeze and fresh coffee, and all they had was apples and cheap coffee. Not worth […] an extra $25 for sure! Other than that, we'll be back! Read more

Genuine Expedia guest review

This hotel needs to move with the times and spend money to upgrade all the rooms. Very old and worn furniture only one cup in the kitchen and few cooking items that looked grubby. The first day we went to the our room only to find the furniture all stacked in a pile in the centre of the room and two men painting the walls. The reception said there were […] no more sea front rooms left and gave us a back two bedroomed suit. When you pay for two sea front rooms that's what you should get? Would not recommend this hotel and read all the small print they get you to sign when you check in at the desk. You will get a nasty surprise. Read more

Genuine Hotels.com guest review

I highly recomend this hotel. The outside don't tell you anything, but the room i got with the ocean view was amazing, very confortable and well decorated. Actually a little noisy during the daytime but i got plenty rest when i came back from party. I recomend get the parking deal if you have a car. Very good location with restaurants, clubs and shopping […] all around. The supervisor at the front desk is a plus, very helpful, thanks Ronnie. Read more

Genuine Expedia guest review

The extra $28.00 including tax and surprising fee hit me good! Something I did not expect. This was automatically done and obligatory as soon as I checked-in. Why? It is to cover for beach towels, cookies, apples and some cofee (even if you are not interested) you have to pay. I suggest You add it to the cost whenever you book this hotel. Valet Parking […] was not bad $25.00 24 hours. Read more

Genuine Expedia guest review

The location was great but I didn't like that the hotel was not up to my standards when it comes to clean. It was great space for entertaining but the bathroom and the bedroom was to small and wasn't very clean

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

the place is very nice,right next to the beach,very close to everything in south beach,the rooms are always clean,me and my gf had a ocenview room,we had a great time there,the stuff was really nice,helpful,and ,i will def recommend this place to everyone!!!

Genuine Expedia guest review

The suite was very surprising because of its size and cleanliness. The bedroom was very comfortable and the A/C worked very well and helped drown out any outside noise. Unfortunately, there is a loud echo in the suite and some doors creaked. There was no hair dryer in the room and no coffee to make in the coffee maker. But, the kitchen was really clean […] and well maintained. The multiple windows were nice, but the shades could have been much better. The $25 + tax resort fee is a rip off, though. It provides for cookies, coffee and apples in the lobby. Read more

Genuine Hotels.com guest review

solid 3 star property in my opinion - front desk was very pleasant and helpful with information on where to eat etc. - had a beach view suite on 3rd floor - hotel is older and rooms are basic but clean - great location if you want to be by the beach and all the action - only negatives are rooms are not very soundproof, beds are really hard and WiFi […] in the room is "iffy" (but works well in lobby). But who goes to South Beach to stay in the room and lay in bed all day anyway?.........good value for the price. Read more

Genuine Expedia guest review

the staff was rude and seemed bothered by my requests. We didn't have enough towels for one night. There were ridiculous charges for unnecessary items. I would never stay at Casa Grande Beach Suite Hotel again.

Genuine Hotels.com guest review

I am not one to complain about most things but I must say, this hotel I would NOT recommend to anyone. Here's why: 1) It is in a good location IF your room is at the back of the hotel. Our room overlooked the ocean / street (yes, great view) BUT it was SO NOISY due to the crowds partying on the street that we weren't able to fall asleep until 5am. […] Then at 6am, they turned on machinery and decided to trim some hedges. Seriously?!?!? 2) Key card did not work. EACH AND EVERY TIME we came and went, we had to stop at the front desk. They claim if the card came in close contact with a credit card, it erased the key card's memory. NEVER has this happened at any other hotel I stayed at. Bottom line, the key card equipment on guest rooms needs to be replaced!!! 3) Front desk staff - I am unclear if they know what customer service really is. They called after I departed to say they were going to charge me $125 for missing my spa appointment. Note I did NOT make a spa appointment. When I asked when the appointment was, they said it was for 1pm the same day I checked out....I checked out at 11am. Nice try racking up extra charges on my credit card, Casa Grande! 4) BEWARE OF THE EXTRA $25 PER ROOM PER DAY "RESORT FEE." This fee covers 1) fresh apples in the hotel lobby (if there are any left) 2) cookies daily in the morning (again, if any are left) 3) towels for the beach. I specifally called the hotel BEFORE I made this reservation to confirm no extra fee for towels and even spoke to someone about it. Lo and behold, a lovely sign at the front desk about the fee. Such crooks! Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I must admit I had reservations about getting a hotel on Ocean Drive for the rate I got. The location of the hotel is prefect for anyone wanting to be in the heart of Sobe. The room was clean, large and the beds were comfortable. The only thing I could say about the room is the walls could use a coat of paint. There is a Resort Fee but even with that […] added at the end of my stay I still got an incredible deal. Read more

Genuine Hotels.com guest review

I do not like the location of the hotel, it is very noisy, the room had some details in maintenance. In another hand the time to wait the car is very long, it is aprox 40 minutes.

Genuine Hotels.com guest review

This is my 3rd year staying at this hotel because I love it. The price may be a bit higher than others in the are but it's all worth it. The rooms are beautiful and roomy. Everyone that travels with us are always impressed by the quality of this hotel. The staff is great by the way.

Genuine Expedia guest review

The stay was fantabulous. I loved it. It couldn't have been better and at the price, it was unbelievable. Service was great, room was very nice, location was perfect. I loved it and would return again. Just be aware of the 3PM Check in Time or else you'll be stuck for hours if you get there earlier and can't check into your room (I arrived at 10 AM!!). […] Well worth the price and am looking forward to my next stay. Read more

Genuine Hotels.com guest review

In the middle of it all. Everything was close by including bike rentals and great restaurants. The beach in walking distance. Room was perfect.

Genuine Hotels.com guest review

Nice location, a little noisy. I will not stay here again. The room was not ready at 3pm, and we were absolutely exhausted, had to wait until 6 pm before the room was ready. No coffee in room, toilet ran constantly and we had to turn off the water to it every time. Not sure what the 'resort fee' was for!!! there were no extra perks besides a coffee […] pot and some bruised apples in a basket. Oh I got a cookie on the way out, big deal. The room was very big and we liked that, but that's about it. Read more

Genuine Hotels.com guest review

Hey there. I had a blast at Casa Grande. This hotel is smack dab in the middle of the row of resaurants on Ocean Drive. The rooms are tucked in the back so the noise, which wasn't bad, is not right on ya. The room was cool with a kitchen. I loved being able to walk right out, across the street and see the work out area, the walking track and the ocean. […] Activity central! Parked my bike right there one day. There are nice place to eat walking distance. I am not a spring breaker, I was there during a pretty busy time, and had no problem. There are so many places off of Ocean to enjoy. I love staying super close to the beach. You can't get closer on Ocean. The lady at the front desk was nice. I got a massage on the 5th floor, I had a room on the5th! Love that! Dianne is a Jamacian lady who KNOWS how to give a professional massage. I knew about the resort fee and the valet fee....they all have them...so I wasn't surprised. There is a nice restaurant attached that looked very nice. The News Cafe was awesome every morning. Just a few stores down. I would stay here again. The t.v. didn't swivel so it was hard to see from the couch. They had a nice safe in the room. Read more

Genuine Hotels.com guest review

It's located at a great location. Right in front of the beach. The front desk will stow your luggage if you arrive early (check in is at 3pm)... and provide you beach towels while you wait for your room. The hotel is located really close to many popular SoBe bars and lounges. If you want to after party, I'm sure you can have a gathering in your room... […] there's a clean kitchen in every room, i'm sure you can do shots and cocktails and whatnots in there..... just don't make a mess, because I'm sure it'll come out of your deposit. The room is kind of like a studio, upscale, and very comfortable. I think it's kinda sexy in a way. there's flat screen tv and stereo system. I think It's a little loud at night, because some other people were partying upstairs? but it didn't bother me much... but might be for light sleepers. Read more

Genuine Hotels.com guest review

The rooms were spacious and had a full kitchen which we didn't know we were going to have or we would have planned differently as far as bringing some breakfast items, etc. The sound between rooms was pretty good. We were there for spring break and it might have been. For the breakfast we had to request additional cookies and oranges as there were none […] left at 9 AM. The personnel were very kind and helpful though with any of our questions or concerns. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review