Admiral Inn by the Falls - Niagara Falls

Good location. Had to wait like 20 minutes to actually get someone at the Reception desk. No towels , had to ask for them, cheap towels. No hair dryer. Best thing of the hotel is the location. Good thing is the included parking.

THE WORST PLACE I HAVE EVER STAYED! I'm not sure what room was in the photos... our carpets had food on it and everything was dusty. Two light bulbs were burned out, we could hardly see at night. The television had 5 channels... all of which were snowy! There were even bugs on the floor we had to keep our shoes on! We were told we would have a room […] with a view from our balcony... we didn't have a balcony and our view was of a closed up building, which we could see day and night because the curtains didn't close. We were told there was a pool... it was run down with 2 dead mice laying next to it. We were told we could have a microwave, we received one (dirty) and at 10pm... 5 hours later! The air conditioner was stuck on high, so we had to change it to heat on a 85 degree day/night... the room filled up with an awful burnt hair smell! The bed linens were soiled (I had my kids roll up in blankets from the car). There were no fitted sheets there were 2 flat sheets for a double bed, not a queen. The bathroom had urine on the wall and hair on the floor, the shower was full of mold and the curtain had holes in it. They gave us 2 towels for 4 people! I took pictures with my cell as proof! We called the front desk for house keeping... we were told no one was available. I asked if we could change rooms, we were informed they were booked (there were only 5 cars in the parking lot!) The only GOOD things I can say about the inn... 1. It was in walking distance of attractions 2. The parking was good 3. Free WIFI I DON'T RECOMMEND STAYING HERE! Pay double the amount and be clean and healthy! I have learned my lesson... I hope this helps! Read more

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This hotel is terrible in dirt and cleanliness. The carpet has lots of dirt build up, the bed linens are stained, the honeymoon suite room has a bad smell. We asked for a new beddings and to clean the carpet, no one came to our room at all. We left after one night instead of our 2 nights reservations. This is a BAD experience ....DO NOT include it in […] your hotel list. I WILL NEVER recommend it to anyone. Read more

horrific!! my wife an i wanted our money back but was to late to book anywhere else. there ad is deceptive this place is NASTY!! donot go here at all the only thing that was good was the a\c worked(surprise) dirty,non-professional,lied about phones in room, had to argue with them for basic inn services like changing linen, it was an all around bad  […] experience.... Read more

Worst experience ever!!!!!! The room was filthy,bathroom a disgrace,beedsheets and towels not fit for my dog. To topp it off..... Bed infested with bedbugs. Ran out of room to report to management, no one there. Slept in car in parking lot till morning at 10:00am. It's a nightmare we will never forget. Admiral Inn at the falls, just avoid at all co […] st. Read more

The hotel is not clean at all. The service is not good. They didn't respond to what we needed. We booked two seperated rooms and it ended with a joint room wiht a door in between. They said there would be another key for my parent to be in and out their room using another door. However, no key available after we accepted the room. We did pay two rooms […] fees and ended up with only one joint room. Eventually, the server came to change our sheet because some hiars and one buck on it. Read more

The Admiral Inn is a great location and price for a large family. The rooms, however, are quite disgusting. Some do not even have a place to hang up clothes. We endured our stay, but I would not recommend it. The staff, however, was very courteous and even went out of their way to switch our room

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is just as simple as this: * no telephone in the room. * Restaurant??? Idk where it was. * coffee maker?? Microwave??? WHERE??? * check-in @ 2pm??? 2:40 and the room wasn't ready! * they gave us one room @ 2:40 and it smelled soo bad that we had to change the room! * Pool was OK!!! * At check-out time there was NO ONE in the reception area to talk […] to or to give the key to, so you leave the key in a mailbox. Read more

The location of this hotel is so good! only 6 minuts walk and you stand on the Canadian side of the falls - which is so beautifull. The hotel could use some opdates and a loving hand.. The honeymoon room has a heartshaped jacuzzi, which is kind of nice.

old grab motel, like other motels in niagara area.. pool was not open altough we were there in hot beginning of June. In the room the bedroom lights did not work, you could not lock the bathroom door. insects found dead in bathroom, one was smacked to the wall.. so apparently no good cleaning done.. will not go again, was not even so cheap via hotels.com. Otherwise […] service was good and personel nice, they let us to keep another car in their parking slot and overal were serving us well. However the hotel condition is really too bad, hope they do some renovations soon (I think one room was under work). Read more

TERRRRIBLE. I hardly say bad things about Hotels....becos I only sleep in when necessary. This is the worst place I'd ever been to. I got there and no one was there to answer or check me in.......That wasthe begining of the story!!! Horrible experience!

This was the Worst Customer service I have ever had in any hotel. People were smoking weed next room with the door open. and hotel staff was cool about it. Bathroom was horrible, even a $20 cheap motel will have a better bathroom than that! and the hotel is about 1 mile from the falls.

The hotel staff were very polite and friendly and even were flexible enough that they agreed to hold a package at the front desk for me that a friend in the city was picking up while we were out of the room. Downside was there were holes in the walls, blood stains on the bed box-spring, hardly any wall outlets, phone just laying on the floor, the drapes […] and rods were falling off the walls, there was no hairdryer so I had to wait around an hour for my hair to dry before leaving the room, and the room was colder than the fridge/freezer was. The location was very good it was walking distance from Clifton Hill, the falls, the casino and many other great options. If you are going there simply to get drunk and pass out, do it, it's the cheapest hotel for the proximity to the bars. But if you're going there with a family or for a romantic evening... spring for the Marriott. Read more

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It was one of the worst hotel I ever seen. Room condition was very bad with no wardrobe, worst toilet, worst beddings. It is really difficult to explain the badness of the hotel. Hotels. com should not include these hotels in its list.

You get what you pay for. One window lock was broken and they did not care. The floor carpet very much needed a change over. The room smelled of very old tobacco and the A/C was very noisy. The beds had been used one time to many.

This hotel was a good location. About two blocks from skylon tower and there was nice little path that led down to the falls. Plenty of places to eat nearby. The room was clean, but it smelled like chewing tobacco. Don't expect to get a refrigerator, phone, or coffeemaker like they say you will. If you ask customer service about it you might get one […] of the three. You only get about 10 clear channels on the "cable" tv. I would only recommend this hotel if you want a place to sleep and that's it. Read more

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Our room wasn't ready even though it was after check in time. The room was literally a dump. There was a bed, a dresser with a tv on it and a mini refrigerator in the room. No other furniture. The bathroom had no handle on the door, rather there was a hole where the handle should have been, with just a sliding lock to keep the door shut. The light switch […] for the bathroom was outside of the bathroom. Every other room in the motel had a keycard, while ours had a key. We had to walk down to the office to get towels, even though we had asked for a couple extra to be delivered at check-in. The cleaning staff never touched our room during our stay (thank god it was only 2 nights!) The room was dirty and was definitely not worth what we paid for it. Read more

Best part of stay: 2nd night cancelled and after much negotiation & arguments, refunded!

I never stay any hotel like that ! no clock-radio, no coffee maker, no desk, no phone, no hear dryer on request, no internet access. TV does not work,hand washsink water does not drip. I check out at morning, no body in office,on the door has a label " put the key in mail box " !

Had we known better we could have stayed somewhere much nicer and for 10 dollars more we could have had an in room telephone, and an ice bucket. Never again are we staying at the Admiral Inn.

It was the only hotel left at a reasonable price, since we booked last minute. For this price, we were satisfied, but there was nothing special about it.

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I knew going in that the Hotel was not rated high. A place like this should still be working hard to raise their level of service however this was not the case. Hotel smelled bad. Overall it was clean enough for the night. The location was good. Price was Ok.

This hotel was a huge letdown. We got to the hotel and the lobby is no bigger than 2 closets put together. He gave us our key to our room and we went to check it out. The key did not even work so I walked back to the lobby and the guy had to come and open the door. He said you have to push and pull the door handle and jiggle the key just right. We walked […] in and found NO door handle on the bathroom door just a hole in it where it was supposed to go. The tv in the room was plugged into the wall but had no antenna plugged into it. So we turned it on and it was all fuzz every channel. There were holes in the wall above the front window. The screen in the window was broken out and no lock on the window. There was no deadbolt or latch on the room door. It just had a button in the doorhandle to lock it. There was no peephole in the room door. The ceiling looked like it was going to fall down. All of the drywall tape was showing though under the paint. There was a tiny closet in the middle of the room in the wall with no door. This was the WORST room I have ever seen. I would not have paid twenty bucks for it. I do not recommend this hotel let alone this room to anybody. Room number 147 Read more

good price for the room only, not for service

So we ordered 2 rooms, and went to go choose them, 1 had the covers lifted, no towels, dirty floor so bad that we had to ask for a vacuum, there was water in the tub and the room itself had burnt out lights bugs and smelled reallllly bad. that was the room we didn't take. the so called honeymoon suite was horrible, same as the other room except we had […] our towels. the man who owned it was really nice and courteous but that didn't make up for the rooms. if you don't care where you sleep its OK, and it is about a 10 minute walk from everything. but i wont be going here again Read more

Never go here it has a funny smell and it's old pay 40 or 50 bucks more somewhere else ....:(

Absolutely discussed! The breaker for our room had to be rest. Holes In the walls and shower walls. Water damage to celling above my door... Fire alarm falling off ceiling. Mold on walls molding around room falling apart. Drapes almost ripped off window . Blood stains on shower curtain replacing missing glass door as well as bed sheets... And room was […] equipped with folded dirty towels!! And used condoms behind the t.v. Absolutely discussing !!!!!! Read more

We went in the room and it was cleanish. My wife pointed out, what looked like a couple pop spray stains on the walls, no telling what might have been in the carpeting. The wall of the shower stall was broken and a bit mouldy. The adjoining restaurant was also closed @3:00 pm on a Wed. afternoon? We didn't even stop at the office, since the reservation […] was not refundable, went to the comfort inn, enjoyed the rest of the overnight away. Very disappointed. Read more

never will i stay there again...poorly taken care of and dirty...they didn't have the room I reserved and figured they could just give me a room with two queens in it. Checked in late because of my travel and I didn't have the energy to argue with the front desk clerk. please handle this for me I use you site every month and this is the second time […] I have been dissa popinted. Read more

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We chose this hotel for a week long stay (despite mixed reviews) based on the price and location. We were very pleased with the location. It was easy to get everywhere either walking or by bus and there were many places to eat within walking distance. It was close to Niagara falls and all the attractions We (two women) felt comfortable walking around […] at night. The room was spacious and we appreciated having the refrigerator, sink, microwave and coffee maker (including coffee). The room was clean but the decor left something to be desired. Nothing in the lobby except tourist brochures Overall, would recommend this hotel to other travellers who do not require deluxe accommodation Read more

Great location. Within walking distance to Clifton Hill District, shops, restaurants, and the falls. We parked our car on the first night and only used it twice while in town. Room was basic, bed was comfortable, and very quiet. We stayed for 5 days at this motel. It Was my first motel experience and it was basic and cheap. The host were very accommodative […] and helpful. The facilities available at this motel is good for the price what we paid. Few minutes from the falls, the host were more than helpful dropping us off and picking up at the falls every day . Read more

We just left a cereal box on the table before we went to bed at night. We 've heard some noise at some point, then saw 2 mice going in and out of the box., behind the microwave, then back to the cereals box... disgusting! I was sory i did not pay a little more to stay at decent hotel!

The difference between sleeping outdoors & this place is only the roof & four walls. If you are looking for a lower than average dirty, insufficinet place to stay. This place is for you, there are bugs, they do not change the sheets or clean the room daily. They will come into the room when you are gone, to make sure, YOU, haven't done anything wrong. […] They won't clean the bathroom or vaccum the carpet. They will take the dirty towels but they won't replace them. They won't wipe down the walls, that have drippings from the last visitor. Ugh, we couldn't sleep because of the paper thin walls. The management isn't around on weekends. If your toliet backs up, as it happened to the neighboring room, you can call the police. The management does not splurge on any cleaning supplies. Oh yes, limited hot water, so if you sleep in............ you will be lucky to get a warmish shower. Read more

We stayed for 2 nights at the Admiral. We weren't expecting much for the price and we weren't surprised. The rooms were tidy but far from clean and the bathrooms were disgusting. However the pool was great and the people helpful.

The room was in need of alot of work. The shower needed to be replaced. It was cracked and not clean. The toilet needed to be replaced. Stained and not flushing well. The carpet was badly stained. Walls in need of paint and the whole place in need of a real good cleaning. The mirrors had been wiped with a dirty cloth and left a terrible mess on them […] and the T.V. Had to ask four times for towels. No washcloths in room. Just two towels for the tub. Smaller ones. There was no one there in office when we left at 10:00am doors locked. We were told that this place also came with breakfast, that it did not. Not happy at all with the place. I would consider it more of a very low end place. Any reviews we read about it being a good place are not true. Do not keep this on your site as a place to stay. Read more

this hotel is located only minutes away from the falls, but definitely not worth anything. there were flies in the room, and misquitoes, also we had the honeymoon suite, which was not private at all because the front window curtain was broken. Also, after returning to the hotel from the casino there were many police cars, and we couldn't get to our […] room for a couple hours after that. sketchy hotel would not ever EVER stay there again even for free. Read more

The dirtiest place I ever stayed in my life, and staff does not care/

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the room smelled the smoke detector had been disconnected the carpets were stained the walls were marked up the one bed was hard like two box springs the other bed sunk about a foot in the middle the curtain wouldn't move only half hung the window couldn't open cause there was no screen the shower had mildew the phone was filthy the lock panel on the […] door was coming off Read more

This was the worst hotel we have ever stayed at. I cannot believe that ur service would even have this hotel listed as a place to stay. The 2 star rating was warranted. \ We had guest visiting from overseas and it was an embarassment...but because we were only there for one night..we thought we would be fine.>>>NOT!! No towels in our room...when we […] asked for them...it was an effort for the clerk to get them and then asked if we needed them folded or not? Really? The bathtub was fility....needed some serious grouting and re surfacing there. No kleenex, no blow dryers? Cmon...who does not provide that nowadays? The toilet paper roller was so far away from the toilet...too bad if you sat down first .. you had to get up to reach it! The door knob was broken in our bathroom...and light bulb out in an already dark room. The linens on the bed were clean at least....but that was it! Shampoo packets like ketchup.....that was it? This hotel was so disgusting.....and reminded me more of a one night stand hotel for teens. I have already said to people it was the worst and took pictures to prove it.....HIGHLY NOT RECOMMENDED and I would gladly pay a little more and walk a little more just to have a decent room and clean. Read more

this is the worse hotel i still

Dirty, dirty, old and smelly.

I do not usually write reviews, however this hotel was such a disappointment that I am obligated to for other travelers' sake. The staff from the receptionist, manager and cleaning staff were rude, not courteous and when asked for service of our room for the second time (at 5 pm) two days in a row - , they acted like we were putting them out. This was […] to be a honeymoon vacation, therefore we reserved the "honeymoon suite" with the heart shaped jacussi tub. Needless to say that the tub was filthy when we checked in, mildo and residue, the shower was so dirty that the former guest wrote dirty in the dirt on the wall of the shower and was there for the duration of our 3 night stay. The bed with one sheet and bedspread was filthy - the mattress was black - the solution - the hotel added a foam mattress on top of the rotting mattress. As our finanaces were limited we could not check out of this hotel. We actually had to call hotels.com and put in a complaint against the hotel and ask for a rebate. The wife and I consulted other guests and they were of the same opinion as us and they too were stuck with this hotel due to vacancy availability in Niagra Falls during the summer. I did not expect the Ritz Carelton, but I would have appreciated a clean room, bed, courteous service and cleaning service at least once a day - we didn't get this in 3 days. All the pictures of the Admiral Inn on their web site are very deceiving. Our second night at the hotel, the staff were actually partying until 3:30 in the morning - not professional. Anyhow, the wife and I did appreciate the expert and professional service that we received from hotels.com and I will continue to use and recommend them to others. Please do not disappoint yourself by going to the Admiral Inn at Niagra Falls, On. Read more

AT FIRST WE WERE NOT GIVEN THE ROOM [ I.E. FAMILY ROOM ] WHICH WE BOOKED ONLINE. INSTEAD, WE WERE GIVEN TWO ROOMS SIDE BY SIDE WHICH WE ACCEPTED. HOWEVER CONDITION OF ONE OF THE ROOM WAS PATHETIC. WASHROOM WAS VERY DIRTY. LOCATION OF OUR ROOMS WERE NEAR THE GARBAGE DISPOSAL. HENCE THERE WAS CONTINUOUS BAD SMELL ALONG WITH FLIES & MOSQUITOS.