Nous ne sommes restés qu'une nuit et heureusement. Hotel très très mal insonorisé avec majoritairement des jeunes très bruyants. A l'arrivée nous avons attendu 2 heures pour qu'au bout on nous dise que désormais il faudra revenir dans 1 heure et refaire la queue pour avoir la clé de la chambre et tout ça avec un personnel peu accueillant. Nous n'y reviendrons […] pas. Read moreGenuine Expedia guest review
"Ottimo per ragazzi"
Hotel ideale colmo di gioventù, bella piscina e mangiare niente male.Genuine Expedia guest review
Forferdelig opphold. Vi var to stykker som var der, og skulle være der i 6 netter. Det endte med at vi sjekket ut etter dag 2. Hotellet burde kalles ungdomsherberge, for det var bare ungdommer her, men det er jo greit nok det. Problemet var at det var fest på hvert eneste hotellrom, og det er svært lytt mellom veggene. Hotellets betjening så ut til […] å bry seg svært lite om all festingen, til tross for at det skulle være stille 23. Et eksempel er at klokken 4 om natten var det fortsatt festing på hotellrommene rundt oss, og betjeningen kunne IKKE hjelpe. Så med mindre du er ute etter en uke for å bli sliten med masse fulle spanjoler (ingen nordmenn her) så STYR UNNA! I illegg svært dårlig beliggenhet, rett bak en gammel idrettspark med masse masse måser. Bassenget har skygge hele dagen, frokosten den samme hver dag, egg og bacon + pølser. Read moreGenuine Hotels.com guest review
trés bonne hotel trés bon séjour et heuresement que les comerciaux de hotel.com on su m'assister a distance! merci!Genuine Hotels.com guest review
"alles in ordnung"
Die Zimmer des Hotels waren in ordnung. Die verschiedenen Angebote im Aufentshaltraum waren klasse und alle Gäste sowie das Personal sehr nett. Die Lage ist sehr Zentral und zum Strand muss man nur die Straße runter gehen. Allerdings ist die Poolanlage auch sehr einladend! Alles in allem empfehlenswert.Genuine Expedia guest review
"Déconseillé au famille"
Les chambres sont très bruyantes la nuit, je ne recommande pas cet hôtel à des familles il n'est pas adapté, il est adapté à un clientèle jeune et festive .Genuine Expedia guest review
"el hotel esta para hacerlo de nuevo"
Nunca he estado en un hotel tan nefasto limpieza cero condiciones de la habitación malísima, el hotel esta para tirar abajo hacerlo de nuevo, sinceramente no vayais al hotel.Genuine Hotels.com guest review
"ALGO RUIDO Y MAS VARIEDAD EN EL BUFFET"
ALGO RUIDOSO DEBIDO A LA GENTE EXTRANJERA Y FALTARIA MAS VARIEDAD EN EL BUFFETGenuine Expedia guest review
Completamente desagradable. La oferta de un buen precio por la estancia en un lugar no debería implicar tener que soportar cualquier clase de tropelía. No pudimos dormir durante toda la noche, golpes en las puertas, ruidos, gritos, borrachos, etc, etc. Reclamé en la recepción que arbitraran alguna medida para calmar tanto desmadre y la respuesta fué […] decepcionante. Tanto el recepcionista como el individuo de seguridad fueron muy mal educados. Hice una nota de reclamación, creo que no servirá para nada, pero por lo menos expresé mi descontento. La puntuación la comienzo con unos porque no tienen ustedes ceros como opción. Propongo que los hoteles que se dedican a albergar a los jóvenes para turismo de borrachera, tengan una identificación que nos permita al resto de los humanos intentar eludir semejante complicación. Por ejemplo la sigla S.A.B. que indicaría que Se Admiten Borrachos y pueden hacer todo lo que se le ocurra mientras el hotel haga caja. ó Se Aplauden Borracheras ó Siempre Alcoholicos Bebiendo, etc. etc. Por último, aunque no soy un experto de la guía Michelín, me parece que 3 estrellas para este hotel es una sobrecalificación, ¿quién revisa si alguna estrella ya se apagó?. La ciudad es preciosa pero no la pude disfrutar, ... me quedaba dormido hasta debajo del agua. Read moreGenuine Hotels.com guest review
bien salvo por que al llegar a la habitación fui al lavabo y saque el precinto de desinfectado mi sorpresa fue que encontré la ultima defecación de el anterior huésped, la habitación estaba para reformar, por lo demás bien.Genuine Hotels.com guest review
ХОРОШО НО ОЧЕНЬ ШУМНО(немцы и французы) завтрак хороший +Genuine Hotels.com guest review
"Vacances à deux"
Hôtel à déconseiller. Hôtel où jeunes Anglais et Allemands sont saouls en permanence et ne respectent rien ni personne hurlent crachent et jettent des liquides depuis le balcon donnant sur la rue donc trottoir à éviter. Très grande déception. Arrivés à 13H attente dans le halle plus d'1 heure pour s'entendre dire que la chambre n'est pas prête. Après […] possession des clés déception au niveau de la chambre. Ne pas toucher les tiroirs ils ne tiennent pas, lavabo idem, matelas mauvaise qualité qui couine et pieds de lit qui bougent. Donc entre le bruit dans les couloirs et la chambre de mauvaise qualité il est impossible de dormir et le personnel ne fait rien pour faire cesser le vacarme. Etant en demi pension nous avons dû être au restaurant avant 19h30 (un peu tôt pour l'espagne) par contre la nourriture était convenable. Heureusement qu'on ne reste que très peu de temps dans l'hôtel. Par contre je n'y retournerai pas. Read moreGenuine Hotels.com guest review
"Hotel Casino Royal"
Très difficile de se gare aux alentours de l'Hotel. J'ai séjourné dans cet hotel malheureusement au moment de rencontres internationales sportives : l'Horreur nuits quasi blanches.Genuine Hotels.com guest review
"le 2 eme hotel très bien."
l'hôtel était fermé.Juste une "affichette" sur la porte avec le nom de 2 autres hôtels où s'adresser.Pas d'adresse....ce qui nous a valu de tourner plus d'une heure dans LLoret...l'office du tourisme étant fermé à cette heure là. nous avons fini par trouver le" gran star hotel" où tout c'est bien passé.Genuine Hotels.com guest review
"hotel top grand casino lorret del mar"
vraiment trés deçue, pas dormi de la nuit, du bruit,les repas même pas digne d'une cantine accueil trés décevant, je n'y retournerais pas et ne le recommande pas du tout pourtant pas difficile.Genuine Hotels.com guest review
"August 2014 mini break"
08/28/14 SteveNeale68 Barrow-in-Furness, United Kingdom
Stayed with my 2 daughters and wouldn't go back. The place is full of drunken teenagers and the noise levels after midnight are unacceptable. Some improvements could be simply adopted to help make the place more bearable. Give every room member a key. A lot of the noise is caused by banging on doors in the early hours. It's obvious that people return to the hotel at different times on an night out and its usually the most drunk first which means the others have to virtually knock the door down to awaken them. Also why not have a floor solely for families, preferably above the floor of the teens so they have no reason to venture up.
"Absolute nightmare helliday"
08/27/14 kirstie1568 Newcastle upon Tyne, United Kingdom
Dont go to this hotel read and trust the reviews. I was conned into booking through false advertising pictures I was shown in travel agents was not the same as the actual place. Rooms were dirty sheets unclean furniture dated mold was coming threw ceiling , balcony door unsecure. People stole chairs from our balcony. What was supposed to be 3 nights of relaxation was 3 nights of hell noisy youths runnint shouting and screaming through the halls at night banging on doors. Guests next door were smoking drugs as the whole place stunk. Lamp was hanging off the wall and the cuboard door fell onto my boyfriend. Food disgusting plates unclean. Dont stay here and read reviews before you book anywere! I would not have came to this place had I known how bad it was. Dont trust travel agents as false advertising landed me in this hell hole.
"Noisy place full of young louts."
08/27/14 steve p
We only stayed a day (thankfully) as using it as a stopover with children and booked without looking at the tripadvisor reviews (won't make that mistake again). The place is essentially a club 18-21 for French and German tourists. The pool area had rubbish strewn everywhere and there was lots of shouting from balconies in the early evening. So our room was next door to a party room for some French. Loud music until 2pm (despite security having already gone up there once before following complaint). Just to add insult three couches parked up outside to ferry the people to discos and so the engines were noisy until they left at 3pm (I looked out the window to see lots of German tour reps getting people in and lots of shouting) Breakfast was ok but my wife found a moth in the eggs. The waiting staff did not seem that bothered and eventually fished it out. Room cleanliness - well the sheets had sand in and the bathroom was dirty. Beds were basic but you get what you pay for. Room facilities - no a/c (but not stated) and tv requires a 20 euro deposit for remote which is fair enough. As for staff some on the front desk were stressed and some very helpful. They have a difficult job. At night it is so raucous that they have 3 security staff patrolling Talking to other visitors over breakfast it seems that others had issues until 5am. I realise that it is not the hotel's fault that the clients are so raucous but unless you enjoy no sleep and lots of drunk clients with no regard for anyone else I suggest you go elsewhere.
08/27/14 KimFalmouth_UK Falmouth,UK
Horrible hotel.Dirty-someone was sick (drunk) beside the pool and the staff poured bleach on it and swept it INTO THE POOL! Food dreadful, so the all inclusive was no use as we had to eat out.Drinks watered down.Snacks available between meals were cold chips or yoghurt.Noisy all night. Bar staff rude and unhelpful.Would not return even if offered free holiday!
"You get what you pay for"
08/27/14 Mel8783 Durham, United Kingdom
Paid less than £450 for 2 adults all inclusive in June 2014. On arrival at the hotel we were dropped of about 5 minute walk away with no real directions. However when we found it, first impressions were good. It took a little while to get checked in as you hae to pay the local tax and get your photo taken for the all inclusive cards. Rooms decent size, bathrooms clean although the rooms and hotel are a ittle bit dated. (brown wood work, yellowing walls). Food Breakfast: full english, continental, chips, fruit, hot and cold drinks. Lunch: salad, pasta, meat, cold meats, cheese, chips, fruit, dessrts, ice cream Evening: pretty much as before with a fish and a vegie choice. All perfectly edible even though a little bit samey each day. Snacks were available all day but never sampled. Staff Bar staff quite busy but polite enough. Check in staff harrassed due to constant large amounts of people checking in. We asked for a room change due to large amount of noise, this was not a problem and we were moved that very day. The security guards did their best to keep noise and shenanigans to a minimum. Very close to the bus station which is great for seeing the area i.e. trips to Barcelona, water park, Blanes etc. Overall a good base for a great holiday.
"WOULD NOT GO BACK UNLESS THEY MADE FEW CHANGES "
08/21/14 hayley s
We arrived here on 13th august I came with my family all inclusive soon as we arrived I asked the reception if I could have a lower floor he told me no as it would be too noisy so I said ok then. We was put on level 5 Alls you erd was loud banging it was full of Germans & French every night they was a chair thrown over the balcony security was going mad also running up & down after them all. Our room was ok. Beds we're comfy and cleaner came in every single day Pool was ok too I came here on a family holiday only time we could go to sleep was 12:30 pm when they all went out on the strip. Then we would hear banging threw the night when some we're arriving in. Wasn't anythin entertaining on at all at night They did activity in the bAr in the day for the kids 12-1pm and also activity in the pool for the older people When leaving the hotel you could gaurentee a cup of water would be thrown over your head The drinks we're good and the food we're beaut defo could not knock them. Cost me 38 euros for the safe for the week but I got 10 euro back at the end of the stay I paid 10 euro for 3 days of wifi and it didn't work but my daughter & niece paid 20 euros for the full week and it took a full day to activate on the phone and iPad mini. Receptionist and all the hotel staff we're lovely I felt sorry for the security having to run up and down after the youngens On the six day pepper spray was sprayed all round the hotel every one was complaining we we're all coughing and our noses we're running :( it's not as bad as some people make it out This hotel could be made better hotel if they stopped the young kids going and only let family's visit and put entertainment on every night and more activitys on for kids
08/21/14 Catherine N Llanelli
The hotel is not fit for purpose. The rooms were small and pokey. The rooms smelt and we're dirty. Shown 4 rooms and they all hit the same standard. Unclean. Please do not stay here. Much nicer htop hotels in the area.
08/20/14 Ulrika M London, United Kingdom
We arrived at this hotel in peak season when it was full of German and French teenagers. They played football through the night in their rooms and in the corridor outside our room. They banged loudly at first on each other's doors then ours. The phone in our room would randomly ring with prank calls. They screamed and played loud music in the night. They smoked weed on the balcony and spat at passers by below. They also threw drinks and bottles at them. A 6 year old child was injured while we were there. When we complained to reception staff they just said that they might be able to move us to the 6th floor from 2nd. Security came to our floor several times but the noise, banging and screaming continued as soon as they left. The only way I can describe the noise is that of an institution such as prison. The room was very basic. No hair dryer, no air con and although there is a TV you have to pay 20 euros deposit for the remote. The food was good but I know I would have got sick of it if I was there more than 7 days. Fresh patisseries and nice desserts were missing as well as decent salad. We went full board but had to pay for our soft drinks that we had with our meals. Not impressed and would not go back here again or any H top hotel for that matter.
We arrived late and the lobby and outside the hotel was full of crowded young people. I had read the reviews before we came and thought seriously no hotel can be that bad...how wrong was I? We checked in quickly and given keys to a 5th floor room when we opened the door the noise hit me. We were above the pool and to the right of a disco that was going on. My toilet had a disinfectant band over it but still had someone's excrement in the bowl. It was enough to make me cry. That night I never slept a wink. People playing football in the hallway, knocking doors and running off and screaming all night long. I even recieved prank calls from the phone in the room from some young lads trying to "hook up for sex" the next morning I went to the pool which is small and it was quiet. I fell asleep and woke up about 3pm to what looked like a las vagas pool party! The young people had woke up and so it went for the rest of the week. I dont complain and just thought I will make the best of this bad situation so spent the week using the free H-top bus and went to quieter resorts. The food was ok. Nothing amazing. I guess I was relieved when I was going home and this hotel totally wrecked my summer break. The other reviews are totally true! Its a party hotel on a busy roundabout with ambulances and sirens going all hours! If you cant imagine how bad a hotel can be try it for yourself! But dont say you havent been warned. Its a hovel which should pay peoole to stay there!
"WORST HOLIDAY I HAVE EVER BEEN ON!!!"
08/19/14 Amy M
I booked this hotel for a week and could only put up with 2 nights in it. It is the worst accoumodation I have ever seen never mind stayed in. It is full of German teens who are constantly causing problems. When you are walking out of the hotel you have people spitting and throwing food & drinks from the balconies above. The hotel is filthy & disgusting!! We went all inclusive and still have to pay money towards drinks, ice lollys etc. We couldn't get moved from this hotel and therefore had to pay to travel to Salou and stay in different accomodation there. I really do stress to everyone, DO NOT STAY IN THIS HOTEL. The hotel is full of 15-22 year old Germans. I am a 21 year old girl and I do enjoy parting and having a good time but this hotel should be shut down and it has ruined my summer holiday. I WOULDN'T SEND MY DOG TO STAY IN THIS HOTEL FOR A WEEK NEVER MIND A HUMAN BEING.
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )