Four Points By Sheraton Panorama Zagreb - Zagreb

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Genuine Hotels.com guest review

I stayed with my wife in this Hotel for 11 days (from 05-16 November 2012 Upon our arrival we were pleasantly surprised from the stuff and the superiors. We were given executive suit in 12 th floor with wonderful view. Stuff from the front desk and the cleaning ladies were outstanding and very helpful . In our room we had wired internet connection that […] work perfectly and 40 inch Led Tv. We had coffee in the lobby restaurant when you can surf with the wireless internet. I was before in Sheraton Zagreb and Westin hotel and I think those are the choices for everybody who goes to Zagreb for business or pleasure. Overall I will highly recommend this hotel to Hotels.com members and Trip Adviser members. Read more

Genuine Hotels.com guest review

it is very strange place; full of strange guests and events; as the new balkan countries, after the safe and beautiful yugoslavia, are now;

Genuine Expedia guest review

The room was very nice and it was having a superb view but the moquettes wasnt very clean and even if this is a four stars hotel they didnt provide a lot of stuff like soaps and towels. Also u couldnt find any paper to alert the housekeeper that u need room cleaning (!). But the worst thing was about elevators: there were three elevators, suddenly all […] of them stopped working, we tried to call the reception from the corridor phone but we found out that it wasnt working. We ran to our room (we had to catch a train carrying 2 luggages and we were at the 12th floor) to use our room phone, which was working amazingly....so badly nobody from the reception picked it up! After 20 (yes 20) minutes elevators started working again but they stopped at each floor for no reason ( grrrr) and when we reached the reception asking gently to hurry up in checking us out coz we were short in time we found them soooooo slow. I know that now u are wonder about it, so i will tell u: yes, we couldnt catch our train. :( Read more

Genuine Hotels.com guest review

Not the most central location but a very quality hotel. We had a 14th floor family suite the first night and asked for a room on the other side so my boys could have a view to the hills. They accomodated this without any difficulty and we ended up with one large room - probably the biggest I've ever stayed in. Bathroom also spacious and a separate WC. […] This hotel was previously called PANORAMA and for good reason. Not the easiest to find but taxi drivers will know it (and all speak English). All in all a rather good value for money. Read more

Genuine Expedia guest review

Not the best in all, but the best I had for the price. There was one big, but not very visible stain on the carpet. Other than that perfectly clean room. Very big and comfortable. Very pleasant stay.

Genuine Expedia guest review

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Genuine Hotels.com guest review

Good deal for a business traveler, or if you like the traditional look from the 80s. The hotel has a general gloominess reminiscent of the Yugoslav era, and my GF hated that. However, they have decent service and all the creature comforts, which was good enough for me. Our one night stay was comfortable. If you want a modern hotel, go for Arcotel: […] Cheaper and closer to the center. Both hotels charge you extra for parking - a Zagreb-wide practice, it seems. Read more

Genuine Expedia guest review

The hotel is run down and filled with tour groups. The only wifi is in the lobby and you are lucky if it works. I was not one of the lucky ones. Breakfast was 12 Euros and it was what you would get in a guest house. It was a bad experience. Sheraton should take their name off.

Genuine Expedia guest review

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Genuine Hotels.com guest review

Good choice and combination between cost and services

Genuine Expedia guest review

Was a bit off the beaten path, but an easy 15-20 minute walk to downtown, quaint Zagreb city center. The hotel did not have a pool or sauna. Just a clean, safe hotel and well worth the money. Very nice staff there too.

Genuine Hotels.com guest review

We had a winter promotion rate. Every thing was perfect for that price. The breakfast buffet was nice but the value was too low for the price. One thing though this hotel is a bit far away from public transportation you need to walk 300-400 meters for a nearest tram stop. But if you get room at a higher level you get a wonderful view.

Genuine Expedia guest review

pleasent hotel..and staff..

Genuine Expedia guest review

I have nothing to say bad about the hotel. The food selection near the hotel is scarce, and the hotel food is ok, not great, but not bad. My room was one of the larger ones and it was very nice, two toilets. I would stay there again for the price, it was hard to beat.

Genuine Hotels.com guest review

I've spent two days in Zagreb for a business trip and used this hotel to stay in. I was satisfied with most everything but not overly impressed. Some of the service personel were nice, some not so much. The location was excellent for my purposes.

Genuine Expedia guest review

This place was overall disappointing. The room wasn't particularly clean; the carpets were filthy. The AC was also broken to which the person at reception said "a lot of poeple have been complaining about ." They do at least have internet, though no wireless. It is an older hotel so expect to have to unplug something to charge your cell phone. The […] only plug is in the bathroom otherwise. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

Hotel is very convinietly positoned close to everything, just 10 min from city centar.In a safe area surranded with busy coffe shops and always exciting bakeries. It has got a good vibe and atmosphere, tourists constantly coming and going. Helpfull staff too. Maybe it needs more updated furniture in the foaje and reception area ,it looks old and dated. […] Those carpets dont do anything for the foaje. Will always go back for its position and size of the appartment room. Natalia-Johannesburg South Africa Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

Comfortable but average. Outdated 80s wood paneling and floral sheets. No WiFi in rooms, only in the lobby and the Business center computer was broken.

Genuine Hotels.com guest review

The hotel has no AC during transition time, which was a big disappointment for a "Sheraton". Standard rooms are small. The Jr. Suite is wonderful if you can upgrade. Breakfasts are good though a little pricy. Not to conveniently located, as it's too far to walk to city or public transportation (train,bus)

Genuine Hotels.com guest review

We did not like this hotel because of its location. It was not in walking distance to the city center. Also tram spot was not at close by. So we had to take taxi several times from-to city center. Also, the couple staying next room had a huge fight that we could not sleep at night. Although hotel employee warned the fighting couple, they continued. Yet, […] the rooms were clean and tidy all the time. And the receptionist at the front desk was helpful. She got directions and service time of shuttle for the shopping center outside Zagreb. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

I know that Zagreb is in the former Soviet Union but this hotel is still a Sheraton so one would suppose there were some standards. The hotel was pretty bleak, in a pretty bleak neighborhood. There was no concierge, the front desk did not have maps, the cleaning crew was haphazard and the hallway smelled as though the entire carpet was mildewed. A card […] accompanying the coffee maker indicated that one would have to purchase the coffee from the front desk rather than it simply being provided. The restaurant was so bad it was almost scary. The dishes needed to be inspected prior to use because they had stuck on food on them. The coffee in the large urn was a very strange green color and didn't taste much like coffee. The bread was stale and everything was oversalted. Sometimes the cleaners were there before 8 am and sometimes they weren't there until after 8 pm. Even with that they didn't always clean thoroughly or properly, one day the toilet was left uncleaned entirely. Sheraton Hotels should have some basic minimum of service to allow use of the name. Read more

Genuine Hotels.com guest review

We had reserved a no smoking room. The first room they gave was so smoky we could not get past the door. They upgraded us to a junior suite which was slighlty less smoky. The carpets were stained. The hall smelled of midew. Everything looked tired and old. The desk staff didn't seem like they cared about their customers.

Genuine Expedia guest review

High rise hotel, a little off the beaten path but well worth the value. Transportation not too far & car rental location right at front door. Room was large, modern and in excellent condition. Staff helpful. All conveniences available, including Wifi & computer to use. Many restaurants around the hotel to choose from. Highly recommend, but do take taxi […] to get to it if you have lots of luggage. Read more

Genuine Hotels.com guest review

since there were no rooms available we were upgraded to the swite and it was sweet!!!! the room was big location great

Genuine Expedia guest review

Great room that must have been an upgrade. We had a large suite with entry corridor, large bathroom, separate toilet and walk in closet. Good restaurant and very warm staff.

Genuine Hotels.com guest review

Not a bad place to stay. I stayed there for 3 nights and walked to and from the hotel all the time. Not too bad! Though quite remote from central areas. Still walkeable! Several open-air cafes by the hotel to enjoy coffee. If you prefer walking back to your hotel after a busy day in town, when you get closer to the hotel once you pass through an arch/train […] bridge there's a small fruits kiosk which is open late. I grabbed fruits on my way back everytime. My rate didn't include breakfast and I opted for some nice pastry and coffee in the morning. Pastry shops/bakeries are all around! Read more

Genuine Expedia guest review

It was good, but don't confuse this Sheraton with other Sheratons, so, check the address and location before booking. We enjoyed the stay for sure, and you can walk to where the action is, it is just about 10 minutes further than we would have liked. Overall good.

Genuine Hotels.com guest review

Very good value for money. A touch old style though very clean and beds very comfortable! Just a 15/20 minute walk to town centre or $5 by taxi

Genuine Expedia guest review

It is a little inconvenient for a weekend break - it's a few minutes walk to the tram and then about 10 minutes by tram to the city centre. But we did find a very welcoming little bakery on the walk to grab some breakfast and there was a colourful market by the tram stop where we could immediately start mingling with the locals. On our second night […] it was very windy and the hotel became very noisy with the wind whistling through the corridors which caused a largely sleepless night. Overall though, if you can accept the location then it's a safe bet. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

A great place to stay, very close to many eating places. Thank you to the friendly staff.

Genuine Expedia guest review

we found the hotel very comfortable and welcoming.

Genuine Expedia guest review

Location was a bit far from the main tourist areas. Travel was easy though.

Genuine Expedia guest review

The hotel offered me a pleasant overall experience. The staff members were very polite and helpful. The check in and check out was fast. The only little disapointment was the fact that the location of the hotel is not very close from the city center, even though a taxi ride was quite easy cheap and convenient. All in all i definetely recommend this […] hotel! Read more

Genuine Expedia guest review

A good place to stay. I'd certainly go back and have no hesitation in recommending it to others. Easy to get to - a 15 minute walk to the nearest tram link.

Genuine Expedia guest review

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Genuine Hotels.com guest review

I am no fussy, but this hotel was really dreadful, not only the standard of the hotel, I can't rate the food, there was no room in the restaurant to eat, the rooms smelt, and the hotel was absolutely packed with a fantastically loud and noisy clientele. I checked out after one night and moved to another hotel. It is in no way a Sheraton, and that name […] should be removed from the Hotel's description. It is an out and out con. Read more

Genuine Expedia guest review

No rooms with a double bed available when I arrived and only staying two nights didn't take up the offer of changing after one night. No control of heating in the room - far too hot such that I needed to open the window just to get comfortable (it was -2 outside). Staff were friendly and the hotel was clean.

Genuine Expedia guest review

First, do not make mistake of thinking this is Sheraton, it is not. However, it is fairly centrally located, quite clean and rooms are decent size. Staff were quite friendly and professional. All in all, I would recommend this hotel.

Genuine Expedia guest review

Well mannered and professional staff. No problems at all.

Genuine Expedia guest review

Complaints for room 714 Sheraton Four Points Empty Coke bottle on the floor when we arrived. Stained  WC Dirty soap-tray. Lightfixture above the mirror was dirty. Fridge not working. TV from 1985-87 with a tragical remote that hardly works Bedside light not working ( not plugged in ) The prices on the breakfast meny is astronomical, but if you want […] to order something there is no pen in the room to fill in the order with. Booked with a king size bed preference, but that was not taken into consideration. Had to move two single beds together.  General impression: Very old and worn out. Out of date and not very clean. A 4 Star hotel with a 2 star room Read more

Genuine Hotels.com guest review

A bit far away from the center

Genuine Expedia guest review

wonderful pizza restaurant within walking distance and a great bakery down the street - food at hotel was tasty, but expensive...

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Nice and friendly staff, qvite neighbourhood...

Genuine Hotels.com guest review