All hotels in Chardonne, Switzerland
1 room, 2 adults
You can collect Welcome Rewards® nights hereChemin de l'Hôtel du Mirador 5, Mont Pelerin, Chardonne, VD, 1801, Switzerland, ‏‎800-491-6126
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4.7 / 5Outstanding

Score breakdown (from 60 reviews)

Average rating for:

  • Cleanliness
    4.9
  • Service
    4.6
  • Comfort
    4.8
  • Condition
    4.8
  • Neighborhood
    4.5
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5.0 / 5Outstanding
"Out standing!!! a must!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It is one of the best hotel which I have ever see!
Genuine Hotels.com guest review
1 night business trip Jan 6, 2015
A Traveler
US
5.0 / 5Outstanding
"Absolutely incredible!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This is one of, if not the most, beautiful hotels I have ever stayed at. Amazing views, rooms, restaurants, and the service is impeccable.
Genuine Hotels.com guest review
3 night trip Sep 10, 2014
Ryan
US
5.0 / 5Outstanding
"Superb"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Excellent hotel and the view is amazing. The room was well organized with a desperate living room and bedroom. Staff were very helpful. It is further away from attractions which offers a quiet and tranquil stay. We loved walking in surrounding neighbourhood.
Genuine Expedia guest review
Other trip Aug 25, 2014
Dubai traveller
US
5.0 / 5Outstanding
"The best in the region"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Nice hotel with unbelievable view on the lake
Genuine Hotels.com guest review
2 night trip May 23, 2014
Sami
US
5.0 / 5Outstanding
"Beautiful view on the lake"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The Junior Suite with terrasse and view on lake and mountains is very cosy.We felt like home, The spa is nice and we had a wonderful Swedish Massage. I was afraid to be in an atmospher of ultra-rich but it was just nice and relaxed as we like.Surely one of the best places for a short or long (if you can afford) stay.
Genuine Hotels.com guest review
1 night romance trip Oct 19, 2013
Gilles & Nathalie
US
4.0 / 5Excellent
"1st class for everything. Real splendour"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    5.0
  • Neighborhood
    -
Enjoyed staying there. However while staff had a super friendly and professional veneer most lacked follow-through on service issues. Did not feel that service could be relied on. That was incongruous to the place's appointment.
Genuine Expedia guest review
Other trip Jul 28, 2013
Jochen
US
5.0 / 5Outstanding
"Views of a lifetime"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Fabulous service. Incredible views. Excellent restaurants on premises. Highly recommend.
Genuine Hotels.com guest review
2 night trip Apr 23, 2013
A Traveler
US
5.0 / 5Outstanding
"Stunning."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Absolutely perfect. Stunning location, far exceeding all pictures and yes they have built into the mountain such that every room will have a private, exceptional over 180 degree view towering over Lake Geneva/Lac Leman. Superb service in every interaction. Excellent range of dining options: Mediterranean (approachable), Gastronomic (splurge), and Au Chalet (Swiss style). Breakfast buffet is feast of tastes, colors, and delicacies. A world-class property.
Genuine Expedia guest review
Other trip Nov 4, 2012
Gregg & Katie
US
5.0 / 5Outstanding
"Hotel in the clouds"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
What a beautiful hotel in the clouds with stunning views! Great welcome and service from all the hotel personnel. One of the best if not the best hotel we have ever stayed in.
Genuine Expedia guest review
Other trip Jun 5, 2012
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Best Kempinski hotel/spa in Switzerland"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I can easily say that this is one of the best hotels we ever stayed. You can't bit the view from the balcony. Service is perfect,and all staff is friendly and helpful. We felt like royalty. Complementary champagne on arrival, beautiful room, everything we looked for was arranged/booked for us. Staff speaks French, English, Russian, German, Italian and other languages. Healthy breakfast, free travel cards if needed, car park and much more, that not many 5 stars hotel/spa can offer. We had fantastic weekend, and will be back again soon.
Genuine Hotels.com guest review
1 night romance trip Mar 7, 2015
Peter
GB
4.0 / 5Excellent
"eating in"
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
This hotel is at the top range of hotels in the world and therefore should be faultless. As it is fairly remote, it is unlikely that the weary traveller would venture out again for dinner so therefore eating in is the best option and there is only one restaurant in the actual hotel.The restaurant service was painfully slow and the chicken option was unavailable two nights in a row. Talking to other diners while waiting an hour for dinner , we found out that one table of two had been waiting 1 hour 45 minutes and the other table 1 hour and 30 minutes. We all laughed it off but this is not the quality one would expect on this kind of hotel. Yes the service in the hotel is friendly but very hit and miss. The hotel is stunning and I would go back in a heartbeat but I would smarten them all up first
Genuine Hotels.com guest review
3 night trip Aug 5, 2014
Brettdan
IE
5.0 / 5Outstanding
"Amazing hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It's a fantastic hotel , one we will visit again and again. Little pricy but you get what you pay for, well worth it.
Genuine Hotels.com guest review
1 night family trip Jan 2, 2014
Ijjaff
GB
5.0 / 5Outstanding
"Boutique, Relaxing, Child-Friendly Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We were there for a week; the hotel has spacious room with very comfortable bed and breathtaking views of the lake and mountains. Located on the hills of Vevey it makes it a great retreat to enjoy good food and quality time for relaxing whether on your terrace, at the swimming pool or at the piano bar (with-a-view).. They also have a spa; but can't comment as not tried yet. The staffs are professionals with a keen desire to make your experience memorable. You should speak to Vanessa and Christophe, the concierges: they're very helpful. Guiomar from the front desk was a charm: always available, kind and obliging. This was our second stay at the Mirador, and we're still happy with the service. Everyone from the General Manager to the waiters/waitresses made us feel welcome. On this occasion, we were very impressed with the children touch: mini gown, mini sleepers, and always referred to by their first name.. a large conference room was even transformed this Christmas for kids: with smartboard, Wii, etc. I'd definitely recommend. We tried 3 of the 4 restaurants (all but the Trianon): food quality is unquestionable; but at times prices at the Patio can leave a sour taste (overpriced?)...
Genuine Expedia guest review
Other trip Jan 5, 2014
Ingrid
GB
5.0 / 5Outstanding
"Top view over of Lake Geneva and Dents du Midi"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I booked a Junior Suite at the Mirador Kempiskyfor a romantic getaway for my wife's birthday. This was a delightful stay. The view from the hotel is magnificent, even for a "local" like me, this is really a beautiful spot and it is a pleasure to watch the sun rise near the Dents du Midi over lake Geneva just after waking up. We took the breakfast on the beautiful terrasse, this was really high quality. The swimming pool is indoor only but is nice and it's possible to enjoy the sun and the view just near the pool. Staff is courteous and discrete. We received free tickets to use the funicular train to go down to the lake. Very nice stay
Genuine Hotels.com guest review
1 night romance trip Jul 9, 2013
Aurel
IE
4.0 / 5Excellent
"Large luxury hotel with stunning views"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We booked the hotel for a comfortable 2 night stay en route from Geneva to Saas Fee. We had a huge Junior Suite (#229) with stunning terrace and views. Very peaceful, efficient, spotless hotel with really excellent pool, fitness and spa with picture windows over the lake. Best for a short stay rather than a full holiday.
Genuine Expedia guest review
Other trip Sep 11, 2013
Nick
GB
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Great location, great view and most of the time service and friendliness of staff excellent. Let down by very expensive breakfast that is not exceptional and on Sunday was actually bad as well as why do they charge for parking? Junior suite was very comfortable but please get rid of the bushes on the balcony and install glass fence - no point having a fab view if you cannot see it! House keeping was hit and miss - several times we had to ask for basics such as shampoo which they had firgotten.
Genuine Hotels.com guest review
9 night business trip Jul 23, 2013
NM
GB
5.0 / 5Outstanding
"Must be close to Heaven"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
An amazing hotel. You could not want for anything. The staff are attentive and very helpful. Brilliant customer service. The most breathtaking views of Lake Geneva and surrounds. Words cannot truly describe. You must see it for yourself.
Genuine Expedia guest review
Other trip May 21, 2013
A Traveler
AU
5.0 / 5Outstanding
"Summit Retreat"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
From the personal greeting and glass of champagne at check in to the lunch at the Patio restaurant just after checkout, my stay was perfect. The junior suite is fantastic. The large balcony allows for private enjoyment of the spectacular, sweeping views of the lake and surrounding mountains. Other nice features of the room are free wifi, Nespresso machine, well lit walk in closet, jacuzzi bath tub, ipod docking station, and CD/DVD player. I didnt have time for a treatment in the Givenchy spa, but enjoyed using the fitness center. The view from the treadmill is quite something.
Genuine Hotels.com guest review
1 night trip Jan 13, 2013
A Traveler
GB

The following reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Merci"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
C'était magnifique merci et la petite surprise du sur classement quelle chance, parfait!
Genuine Hotels.com guest review
2 night romance trip Jan 16, 2015
thomas
CH
5.0 / 5Outstanding
"Fantástico!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Hotel muito luxuoso e com uma vista sensacional do lago. Uma grande experiência em Lausanne
Genuine Hotels.com guest review
2 night romance trip Oct 15, 2014
Ana Cristina
BR
5.0 / 5Outstanding
"5-sternwürdiges super Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Super schöne Lage, erstklassiges Hotel, sehr guter Service, gepflegte, moderne und schöne Location.
Genuine Hotels.com guest review
1 night romance trip Oct 18, 2014
A Traveler
CH
5.0 / 5Outstanding
"Awesome !"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Super Hotel wo das Personal aber leider betreffend professionalität mit der Anzahl Sternen nicht mithalten kann....
Genuine Hotels.com guest review
2 night trip with friends Sep 12, 2014
Marc
CH
5.0 / 5Outstanding
"Quel belle découverte"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
De revenir dès que possible
Genuine Hotels.com guest review
1 night business trip Sep 8, 2014
Québec , Laval
CH
3.0 / 5Good
"Traumhafte Aussicht"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Das Hotel punktet durch seine Lage hoch über dem Genfer See. Von unserer modern und komfortabel ausgestatteten Juniorsuite hatten wir einen wunderbaren Blick. Den Rest des Hotels fanden wir aber eher abschreckend. Da sind zum einen die langen Hotelflure, die ein gewisses Krankenhaus-Flair versprühen. Außerdem wird in allen öffentlichen Bereichen ein penetrant riechender Raumduft eingesetzt, der selbst die unempfindlichste Nase umhaut. Zum anderen wirkt der Wellnessbereich wie ein Relikt aus den 70er Jahren. Auch fanden wir den Frühstücksraum nicht schön, weil er viel zu sehr an eine Wartehalle im Hauptbahnhof erinnert. Dafür ist das Personal aber sehr nett, die Auswahl war reichhaltig und das Essen lecker.
Genuine Expedia guest review
Other trip Aug 28, 2014
So-nett
DE
4.0 / 5Excellent
"Vue à couper le souffle"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Site magnifique, délicieux petit déjeuner, personnel aimable. Le seul point négatif est le look désuet des chambres... Mais le déplacement en vaut quand-même largement la peine!
Genuine Hotels.com guest review
2 night business trip Jul 11, 2014
A Traveler
CH
5.0 / 5Outstanding
"Fantastische Aussicht"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Es gab sogar ein Upgrade auf eine Junior Suite. Das Frühstücksbuffet muss man erlebt haben. Komme gern wieder
Genuine Expedia guest review
Other trip Jul 8, 2014
A Traveler
DE
5.0 / 5Outstanding
"Voyage en famille"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Prestations remarquables .
Genuine Hotels.com guest review
2 night business trip Jun 5, 2014
A Traveler
FR
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    2.0
Tout ce qu'on attend d'un hôtel de luxe au calme
Genuine Hotels.com guest review
2 night family trip Apr 13, 2014
A Traveler
FR
5.0 / 5Outstanding
"Einfach hervorragend"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
nicht ganz günstig - aber traumhaft gelegen und toller Komfort
Genuine Hotels.com guest review
1 night trip Feb 22, 2014
fr2688
CH
5.0 / 5Outstanding
"Suite Junior"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Magnifique majestueux extraordinaire, que des superlatifs
Genuine Hotels.com guest review
1 night romance trip Dec 21, 2013
A Traveler
CH
5.0 / 5Outstanding
"Excelente !!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Una ubicación privilegiada , con una atención y servicios excelentes Muy recomendable
Genuine Hotels.com guest review
1 night trip Oct 14, 2013
gusny58
AR
4.0 / 5Excellent
"Хороший отель и очень удобно расположен"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Шикарный отель, но ужасные цены на массажи!
Genuine Hotels.com guest review
6 night trip Oct 8, 2013
Арман
RU
5.0 / 5Outstanding
"Gediegene Atmosphäre mit super Aussicht"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Zuvorkommendes Personal, einem 5-Sterne Hotel würdig. Das Zimmer (Junior-Suite - Danke für das spontane Upgrading !) war modern und für mich stimmig eingerichtet. Einfach nichts auszusetzen. Die Lage hoch über dem Genfersee war bei diesem Wetter einfach phantastisch! Das Essen im Gourmet-Restaurant im le Trianon war ausgezeichnet, hat aber seinen Preis.
Genuine Hotels.com guest review
1 night family trip Sep 25, 2013
EG aus
CH
5.0 / 5Outstanding
"Tolle Aussicht mit exqusitem Service"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Wir waren rundum begeistert ! Der Ausblick vond er Lobby, einfach umwerfend. Freundliches hilfsbereites Personal. Essn in drei Restaurants möglich. Schön gestaltete Zimmer und auch von da superber Ausblick auf Genfersee und Berge. Da wünscht man sich mehr ferientage und sonniges Wetter !
Genuine Hotels.com guest review
1 night trip with friends Sep 25, 2013
Gäste
CH
5.0 / 5Outstanding
"Sensationelles Spa-Wochenende - mehr geht nicht!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Unvergessliches Erlebnis - gratis Upgrade für Junior Suite erhalten, lockere Atmosphäre in den Restaurants und der Bar und hervorragendes Personal. DANKE!
Genuine Hotels.com guest review
1 night romance trip Aug 24, 2013
A Traveler
CH
5.0 / 5Outstanding
"Féérique"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Depuis la réception où la vue sur Vevey est saisissante jusqu'au SPA Givenchy en passant par le confort de la suite junior (immense quand-même), tout est magnifique.Le restaurant gastronomique mérite son prix. Les autres restaurants sont très bons aussi.Le personnel est très avenant, aux petits soins même. Où que l'on aille dans le complexe, on voit le lac Léman. A conseiller vivement: Dépenser un petit peu plus et essayer un soin dans l'espace forme de l'hôtel.
Genuine Hotels.com guest review
2 night romance trip Aug 2, 2013
Fonteyne
CH
5.0 / 5Outstanding
"Excelente hotel e localização"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
É uma experiência incrível ficar neste hotel. A vista para as montanhas e lago de Genebra é algo indescritível. A comida é ótima. Muito tranquilo e silencioso. O quarto é amplo, limpo e muito confortável. Cuidado somente com o transporte, especialmente se precisar de transfer de carro, pois a taxa é elevada. É um pouco afastado de Genebra então programe-se bem caso tenha que ir para o aeroporto. Se for devolver carro locado vale uma dica em checar o horário, pois se o vôo for muito cedo você não consegue devolver o carro.Fui obrigado a dormir um dia em outro hotel em Genebra so para poder devolver o carro um dia antes.
Genuine Hotels.com guest review
3 night romance trip Jul 9, 2013
Eduardo
BR
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Superbe hôtel, suite grande et très bien décorée, vue sur le leman incroyable .
Genuine Hotels.com guest review
Business trip May 8, 2013
A
CH
4.0 / 5Excellent
"Panorama exceptionnel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Les chambres offrent un confort de haut niveau et un aménagement de bon goùt. La vue qui s'offre est résidents est vraiment spectaculaire. L'endroit invite à la détente. Seul petit bémol, le restaurant " le patio" manque d'intimité, et la piscine ne dispose pas de jets à contre-courant ou massants...
Genuine Hotels.com guest review
1 night trip Mar 16, 2013
A Traveler
CH
5.0 / 5Outstanding
"Hotel superbe mais quelques fausses notes."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Déçu par le fait que l'on nous impose un garage obligatoire de 30 FS par jour. Surpris d'avoir à payer 3 FS pour un oeuf demandé pour finir une fondue.
Genuine Expedia guest review
Other trip Jan 29, 2013
A Traveler
FR
5.0 / 5Outstanding
"Kurzurlaub am Lac Leman"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Traumhafte Lage am Mont Pelerin mit Aussicht auf Berge, See und Umgebung.
Genuine Hotels.com guest review
1 night romance trip Nov 24, 2012
A Traveler
CH
5.0 / 5Outstanding
"PANORAMA EXCEPTIONNEL"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
HOTEL A TAILLE HUMAINE, PERSONNEL ATTENTIONNE
Genuine Hotels.com guest review
3 night trip Aug 14, 2012
SANTOS
FR
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
+ Wir waren 3 Nächte im Hotel und haben vor allem die grosse Terrasse des Zimmers genossen. - das Frühstücksbüffet ist nicht Kempinski würdig. Es gab eine große Auswahl, doch die Präsentation war 2-Sterne mäßig. ( Beispiel: die Käseauswahl bestand aus 5 großen Stücken auf einem Teller aufgehäuft, keine Chance den zu schneiden, ohne in die Hände zu nehmen und in der Luft zu schneiden). - Die Zimmer wurden zwischen 13:30 und 14:30h endlich gereinigt und dann um 17h schon wieder für die Nacht vorbereitet und aufgefrischt:-(
Genuine Hotels.com guest review
3 night trip with friends Aug 7, 2012
G.H.
CH
5.0 / 5Outstanding
"très bonne réactivité au niveau du service"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
les quelques miniscules points négatifs mis a part, (douche un peu déféctueuse, morceau de verre de 2cm2 par terre en entrant, oubli de la bougie demandée pour l'anniversaire de mon copain, facture oubliée, reçue après avoir fait le check-out ce qui était un peu désagreable) l'ensemble reste très bien, le service était impeccable (sauf un serveur qui trainait les pieds, et là c'est vraiment du détail!) les hotesses et hotes très reactifs et agreables, la chambre tres confortable avec belle vue et jolie terrasse, vraiment un plaisir d'être allée au Mirador Kempiski.
Genuine Hotels.com guest review
1 night romance trip Jul 27, 2012
A Traveler
CH
3.0 / 5Good
"Service nicht überragend für 5 Sterne"
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Der Service für ein 5 Sterne Hotel nicht überragend. 1) Wir fragten, ob man im Hotel irgendwo einen Badeanzug kaufen/mieten könne. Uns wurde gesagt, wahrscheinlich nicht, aber sie werde sich erkundigen (im Spa) und uns benachrichtigen. Wir haben nichts vom Hotel gehört, aber erst später gesehen (zu spät), dass effektiv Badeanzüge angeboten werden im Spa Givenchy. 2) Die Luft im Zimmer war so trocken, dass wir die ganze Nacht gelitten haben und uns in der Folge eine Erkältung zugezogen haben. Ich habe dies gemeldet, aber keine Entschädigung oder wirkliche Entschuldigung irgendwelcher Art. 3) Meine Frau hat ihren Ehe- und Verlobungsring im Badezimmer vergessen. Als ich das Hotel noch am selben Abend (zurück zu Hause) kontaktierte, wurde mir versprochen sich darum zu kümmern und uns zu informieren, falls die Ringe gefunden wurden oder nicht. Nach 2 Tagen hatte ich noch nichts gehört und erneut angerufen. Mir wurde mitgeteilt, dass sie die Ringe (noch) nicht gefunden hatten, aber weiter suchen würden (komisch da wir ihnen doch die exakte Stelle mitgeteilt hatten, wo wir die Ringe vergessen hatten). Ich insistierte darauf am nächsten Tag informiert zu werden, ob sie die Ringe gefunden hätten oder auch falls nicht! Wieder kein Anruf oder irgendwelche Nachrichten. Daraufhin habe ich ein etwas verärgertes Email geschickt... und prompt wurde geantwortet und die Ringe wurden inzwischen gefunden... Alles in allem also Ende Gut alles Gut....?
Genuine Hotels.com guest review
1 night trip Apr 9, 2012
Parker
CH
4.0 / 5Excellent
"Wunderschöne Aussicht mit Erholenergie"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Die Sauberkeit des Zimmers war ok - was mich immer wieder erstaunt ist die Kleidung des Personals - das doch im Vergleich zu den Sternenanzahl erbärmlich ist (in Bezug zur Sauberkeit und des Sitzens der Kleidung) Für mich extrem störend der Aufpreis für die WLAN-Benutzung, eine Frechheit sondergleichen... Das Personal war aber sehr freundlich und Zuvorkommend und die Lage einfach traumhaft.
Genuine Hotels.com guest review
1 night trip with friends Apr 21, 2012
Pascale
CH
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
2 night trip Dec 12, 2013
td
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
2 night family trip May 20, 2013
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
3 night family trip Jun 16, 2014
Tourist
IE
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
2 night family trip Jun 7, 2014
A Traveler
IE
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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