Everything was very nice. The only thing that upsets is that there is no breakfast served at the hotel.Genuine Expedia guest review
Everything about this hotel was great! Great service, great location, great surroundings! The pools were beautiful, and the lounge/deck areas were very nice. Sun if you wanted it; shade if you wanted it! Loved, Loved, Loved the poolside smoothies every day!Genuine Hotels.com guest review
"very modern hotel. convenient to everything."
service was amazing amazing. staff was very helpful in planning anything we needed. rooms were clean and the beds are very comfortable.Genuine Expedia guest review
I have stayed in hundreds of hotels and this may have been the best combination of quality and value ever. We stayed in a two-level, two-bedroom, 2-1/2 bath suite that was perfect for five. The service was better than most luxury hotels at about one-third of the price. Muffins delivered every night with turn-down service, unlimited delicious smoothies […] made to order pool-side, and nice, well-furnished suites. It is in a quiet neighborhood with plenty of restaurants and shops, convenient to everything. Thanks hotels.com for helping us discover it. Read moreGenuine Hotels.com guest review
"Quite and relaxing"
After some problem getting checked in, it was great. The beds were so comfortable we even asked for the make of the mattress. The rooms were very quite and nicely decorated. The staff was very helpful with information and assisting with cabs. Becareful when booking, we booked a two bedroom suite for one person instead of four and was charged an additional […] $50.00 per day for the mistake. I mean really who would book two bedrooms for one person! Read moreGenuine Expedia guest review
I love the hotel but they need to prepared more their staff in costumer service.Genuine Expedia guest review
"best hotel in the keys"
I've traveled to the keys in the past and stayed in decent hotels, but this time I found the on my and my family or friends are going to use from now on. The room was perfect! The pool really nice and includes plenty of little perks like smoothies, muffins, ice creams, etc all for free!!! Great stay!!!! Highly recommended.Genuine Hotels.com guest review
"May in KW!"
Great stay with a few minuses - room was great as was pool which really to me are the only things that matters for the most part. Room service gets there late...like 5 which sucks bc you are usually getting ready to go out for drinks before dinner. The only other negative was we had a early flight and when I called to the front desk the girl was clearly […] upset I called at such an early time. Sorry I asked you to do your job on your shift. Those two things won't stop me from staying here again. It's actually private and close to bars and restaurants which is a little hard to find. The bar staff is great and the hotel has an overall cool vibe. There is a Cuban coffee place across the street which makes morning coffee nice. They also make homemade sandwiches which help for fishing trips. Long story shirt it's a four that could be a five! Read moreGenuine Expedia guest review
EverythingGenuine Hotels.com guest review
"Comfortable, Clean Stay!"
Perfect location for beach lovers. Rooms are great. Well equipped, clean, comfortable. Highly recommendGenuine Hotels.com guest review
"Would def. love to go back!"
Had a great time and would love to go back! My stay was not long enough! It was nice because it wasn't close to all the hoo-rah of the night, (quiet) but a quick 10 min walk got you there!Genuine Expedia guest review
"Best accommodations I've had in a very long time"
Staff was beyond excellent. Beds and pillows were very comfortable. Top of the line kitchen appliances. Bathrooms were clean and modern. Hotel served free mid day snack and blended non alcoholic beverages and cucumber water. Morning muffins ad evening ice cream bars were very tasty. All and all best hotel stay with an very inexpensive price. Close to […] everything Read moreGenuine Expedia guest review
It's close enough to the sea of humanity (aka Duval Street) to walk and partake, but far enough away that one can have some down time. Hotel is very nice - lots of extra touches. Staff is outstanding. Room was great, but I think the people before us smoked. The smell wasn't crazy, but it was noticeable. The place is very clean, met some nice folks around […] the pool and the location is just perfect. Well done Santa Maria! Read moreGenuine Expedia guest review
"Great hotel for a family"
The 2 room suites were great. The kids love the free smoothies at the pool plus the free dove ice cream bars and muffins each day in the suite. Close to the beach with free towels and chair service. Great location to all the activities. Great food options near by, walking distance. We skipped the car rental, we discovered we really did but need one. Love […] all the staff expect one, the blonde concierge, the other 2 at the font desk were great and all the pool attendant were up beat and pleasant, made for a great time. Read moreGenuine Expedia guest review
"Nice, good location, nice staff, very helpful"
Hot water was intermittent, wife unable to shower when she likedGenuine Hotels.com guest review
"Like a dream"
Just excellent - we regret just having spent one night hereGenuine Hotels.com guest review
"Great Location and amenities, great for families"
Overall our stay was wonderful! Staff was super friendly and helpful. I rated the condition as ok only because I found it difficult to use the bathtub for our daughters bath the drain was super hard to open and close. Also the hotel is super modern, not exactly functional modern, the bathrooms lacked space to set anything down. Rooms were very clean, […] with the exception of running a vaccum, housekeeping apparently doesn't do that every day. Comfort I rated just ok, our bed was terrible both my husband and I woke with back aches, new mattresses are a must. Overall I would return, but I will ask for a different room to see if the beds are any better. Read moreGenuine Expedia guest review
"Very nice suite."
The location was very convenient and quiet. Convenient store, scooter & bike renting, tourist center and the southernmost point were right down the street. The décor was very nice and new. We had the luxury suite for 5 people on the first floor facing the pool. The kitchen was amazingly equipped with high end appliances and stocked with everything you […] need in a kitchen. People are friendly. We loved the stay. Read moreGenuine Expedia guest review
"Relaxing atmosphere, nice pool"
Location is little outside all the sights of downtown Key West; however, we rented an electric golf cart which made travel easy:) The attendant on duty was very helpful in booking the cart and with any questions we had. Very modern, nicely done, very clean...my only wish would have been to have a table and chairs rather than four bar stools. Nice pool, […] relaxing atmosphere... On the whole a great location...would definitely come again! Read moreGenuine Hotels.com guest review
Third stay at this hotel. We enjoy it every time. Great for our family - two teenagers. They arrange everything - had bikes ready for us. The location is great for Key West restaurants but also nice and quiet.Genuine Expedia guest review
"On the Quieter Side of Key West"
On the quieter side of Key West, walking distance to Duval St, and about a mile away from the crazy nightlife. Overall, the hotel had nice rooms, great amenities, free parking, and a very helpful staff. Would definitely stay here again!Genuine Hotels.com guest review
We had a great trip to key west. The staff was beyond wonderful particularly at the pool. The location was great. The little extras, like muffins and smoothies were great for our group, my only issue was the accommodations felt smaller than I imagined and the pool area as well, was pretty tight. All and all though it was a great placeGenuine Expedia guest review
Loved it! Highly recommend!Genuine Hotels.com guest review
Perfect location and fairly new accommodation. Nice pool. Good service. Great staffGenuine Expedia guest review
"One of the nicest hotels I have stayed at"
We only stayed for one night on a quick trip to Key West but was very happy with our choice. The staff was very accommodating and helpful. Our suite was beautiful with high end furnishing and fixtures. Will definitely be booking there for future trips to Key West.Genuine Expedia guest review
from the moment we checked in we knew we were in for a great vacation. all the staff were so friendly and helpful, the suite was just as advertised very comfortable, clean well appointed .Our pre ordered shopping list was already in the room for us. The hotel is only a five minute walk from either the beach or Duval St., a 15minute walk to Hemingway's […] house. We shall return . Read moreGenuine Expedia guest review
"Accommodating and comfortable hotel"
This was our first visit to Key West. Five of us searched for hotels and came up with this one to allow our entire group to stay in one room. The 2 bedroom suites are amazing! Very modern and has everything you need for a longer stay. Each night we received muffins and ice cream bars. The staff was extremely accommodating and can help schedule and recommend […] any activities or restaurants. Although it was a several block walk to the action on duval st, it was right near the beach and you receive complimentary towels and chair set up. It was also quiet at night. The pool is relaxing and beautiful and they have happy hour every night with complimentary wine and snacks. I would highly recommend this hotel and will be staying there again. Read moreGenuine Hotels.com guest review
Great place to stay, beautiful pool, and close distance to anything you would want to do in Key West. Rooms were beautiful, only downfall was the floors were visibly very dirty and needed to be mopped. Overall cleanliness of the hotel other than that was fine. Workers were extremely pleasant and helpful.Genuine Hotels.com guest review
"Close to the beach and shopping"
Loved our suite next to the pool. The suite was excellent for our group with 2 separate bedrooms. The kitchen was fantastic. The landscaping, the short walk to the beach, the short walk to Duval Street, the quiet evenings, the sparkling clean rooms, the friendly staff, what more can I say. I will definitely book a room here the next time I come to Key […] West. Read moreGenuine Hotels.com guest review
"The longer you stay, the better it gets"
Full kitchens, 2 BR, 2.5 bath, 2 balconies, built-in laundry, 3 flat screens, free parking & wi-fi...reads more like a condo....with your own private house keeper. And this is just the "regular" room (suite). Almost anti-hotel, but in the best ways. Small property with some big touches. 2 nice pools w/ daily free afternoon wine! If you are staying more […] than 3 days in KW I can't think of anyplace better, regardless of price, and we've stayed at the nicest places in town. Best location on this island too. Very very hard to beat. We've stayed here 6 times, including once w/ a group of 24. Staff is super cool. Your rooms are so big that housekeeping is a challenge for them at times. If something is wrong, just call down and they'll fix it. Awesomesauce! Read moreGenuine Hotels.com guest review
"Great place to stay!"
Located on the quieter end of Duval, this place was amazing! Everything was a bike ride away and yet we could still get away from all of the craziness. We were on a couples get away with friends and it was perfect but it also seemed like it would be great for a family with kids because you could rent out two bedroom suites. Our rooms although a little […] small, were perfect because of the private bathrooms for each bedroom and the fact that we had a living room and full kitchen which we used daily. I would highly recommend this place to stay in Key West. Read moreGenuine Hotels.com guest review
"Really terrific suite and fantastic staff"
Staff made fantastic recommendations for dining and activities. Lots of extra amenities - muffins, Dove bars, smoothies by the pool. Sunscreen and lotions so you don't have to bring your own.Genuine Expedia guest review
Truly relaxing with no worries about the accomodations. Beautiful property!Genuine Hotels.com guest review
We loved the hotel. The only negative is that it is a solid 20-25 minute walk to Duval St and Mallory Square. Other than that, it was fantastic!Genuine Hotels.com guest review
"Great location, very small rooms"
We were staying at the hotel in the 2 bedroom duplex suite. beautiful, modern apartment. One block away to Duval street, very convenient. close to everything. Great ,helpful staff. The only one thing we didn't like about our rooms is that was very small room. You can barely walk around your bed. Otherwise, we really enjoy staying there.Genuine Hotels.com guest review
"Nice Key West"
Our first experience in Key West. Can't wait to go back.Genuine Expedia guest review
"Great Place a block from Duval Street"
This place was ideal because it had a kitchen that was used for Breakfast and Lunch. It was a block from Duval Street and was convenient access to the main strip.Genuine Hotels.com guest review
"Nice suite but not quite"
Nice and modern Suite. Mattress was not good (sagging). Our Suite was not quite due to loud noise from air condition and fridges. It was quite hard to sleep.Genuine Hotels.com guest review
"Next to Duval St."
Everyone was very friendly, helpful and always willing to help.Genuine Expedia guest review
Wish I'd known about this place earlier, cause it's the best hotel/appartment in Key WestGenuine Hotels.com guest review
We couldn't have been more pleased when we entered our "room", which ended up really being a condo. This was ideal for starting our vacation. The hotel adds many nice touches which make you feel pampered even though the setting is extremely laid back. Muffins in the morning, complimentary happy hour by the pool, ice cream bars in your freezer for evening […] - quite fun! Everyone at the hotel were very helpful with ideas of things to do during the day and restaurant recommendations. There is a highly rated sushi restaurant right on site but unfortunately time got a way from us and we didn't have the opportunity to dine. I can't say enough about this place. There are many other locations we would like to visit but I'm tempted to go back to Key West just to stay here again! Read moreGenuine Hotels.com guest review
we had an excellent stay, the grounds and pool were excellent. the staff was very friendly and knowledgeable. I will always stay here.Genuine Hotels.com guest review
"Great hotel but not for people who like to go out"
Stay was good, pool is awesome, poolside smoothies are really good however the two level suite has some living issues, bathrooms are smaller, stair case is nice and lot of passage space in the room but double vanity, king bed are some of the basic needs. Location is good and easy to get to, but too far from all the tours, if you want to see sunset, […] or take a parasailing tour or do any activity that are related to watersports don't stay here, you would be better off at Westin or Hyatt something closer to party side of strip Read moreGenuine Hotels.com guest review
I stayed in a 2 bedroom, 2 1/2 bath room. It was a girls trip and each having our own room and restroom was fabulous. We could also sit downstairs on the couch. It was extremely comfortable. The biggest drawback was the lack of counter space in the bathrooms, but it was certainly acceptable. The hotel is within walking distance to Duvall street. There […] is also access to a private beach. We would definitely go back. Read moreGenuine Expedia guest review
"Home Run Hotel"
Good location close to attractions but quiet. Beautiful ambience, good service.Genuine Expedia guest review
The place was amazing. The staff was fantastic. I can't say enough wonderful things about the Santa Maria!!!Genuine Hotels.com guest review
"Beautifully appointed room in a great location"
We spent 3 nights at this hotel and we recommend it to those of you who want a quiet oasis in this lovely town.Genuine Expedia guest review
Excellent!Genuine Hotels.com guest review
"Expected better service for the price."
We arrived at 5:15. They checked us in, and informed us the room would be ready in 20 min. We waited by the outside pool where they were serving drinks. 20 minutes turned into an hour wait. The accommodations were very nice as expected. But, they informed us that the convertible sofa would be made ready for sleeping during the turn down service; that […] didn't happen on any day we were there. When I called, they at least brought us sheets for the sofa-bed. On no day of our stay did they give us sufficient towels. FYI- the pool is not a place for kids to "let loose" and have fun - the staff will insist they "play quietly". The beach is two blocks away, but has a rough surface, with a lot of algae and seaweed. Read moreGenuine Hotels.com guest review
A short stroll from Duval Street and the southenmost point and beaches this small hotel is perfect for those searching a high quality, up market oasis of peace and tranquilty combined with fantastic modern apartments, great pool area, friendly and helpful staff as well as original touches such. Great for families and couples looking for something special […] not far from the action. Read moreGenuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )