"Beautiful pools and hot tubs"
We enjoyed our stay here. The location was beautiful. We really enjoyed the pools and spa. The staff was helpful, but many times we had to wait in line, they were understaffed. The room was very nice and clean, although it was very small. The valet parking is annoying, we didn't like waiting for our car everyday. After the first day we parked in the […] adjacent lot, which was much more convenient. My big critism was the food, it was expensive and poor. Do not eat the $20 breakfast buffet, it was not good. We drove to Jackson to eat after the first day and found some great food. Read moreGenuine Expedia guest review
"Room was very comfortable and well kept; enjoyable"
Had no complaints about room quality, service, cleanliness, recommendations by concierge, etc. Chef personally made me a vegetarian dish that wasn't on the menu. While I was very satisfied with all areas regarding the stay, there were two things I wasn't prepared for: 1. an extra fee mandatory for valet and other services that I didn't see in the Hotels.com […] site, and 2. that valet parking is mandatory--However, I expect, given the set up of Teton Village, this might be the same for other properties there as well. Read moreGenuine Hotels.com guest review
"great pool for kids, nice location"
nice location in Teton village...had a great pool for kids (which was almost always empty) and coin operated laundry which was great for our family! nice proximity to grant Teton and Yellowstone...Genuine Expedia guest review
"Nice resort next to skiing area with valet service"
Enjoyed the comfortable setting paying half the regular room rate at Summer low season.Genuine Expedia guest review
We stayed here three days in August 2013. The room was perfect. We enjoyed our stay very much! The hotel restaurant was very pricey and not worth it. But besides that I loved the location and Teton Village was so convenient and you can take the bus in to Jackson Hole! I would stay here again!Genuine Expedia guest review
"Very nice hotel in ski resort."
Stayed while on the way to Grand Teton National Park and Yellowstone. We stayed with 3 of our young children and while the hotel and staff were very nice, I would likely stay in a more affordable option next time. I would definitely say it would be worth the $400 per night price tag in the winter but for us, this was more than we needed for a summer […] road trip. However, it was great to see Jackson Hole and know what it has to offer. Beautiful location and terrific if you want to do a chuck wagon ride, or other adventure. It was also only a few miles to the Grand Teton south entrance. Read moreGenuine Expedia guest review
"Teton Village Getaway"
My daughter and I stayed at the Snake River Lodge and Spa. The hotel was terrific as a place to stay and was centrally located making it easy to get around to multiple activities. The two things I had issues with - it took the Valet 3 hours to get our bags to the room and I was not impressed with the hotel restaurant.Genuine Expedia guest review
other customers gave it an average 4.2 out of 5. really. you just can't please some people. the entire experience was a 5.Genuine Expedia guest review
"Second time there, very disappointed"
Room was small and very noisy. Toilet flush could raise the dead! Staff was very dis-interested and had little to no enthusiasm. For the price we paid, we were very unhappy. Probably won't stay there again.Genuine Expedia guest review
We had a wonderful experience this past week. The staff was friendly, informative and helpful. We traveled with our sons 16, 11 and 9. All of them had a great time. We will be backGenuine Expedia guest review
"Was there for birthday celebration."
Room was furnished elegantly, with fireplace and a small unique Jacuzzi and separate shower. Room service was fast and AWESOME. We called down and requested the special, rather than going with what was on the menu. It was fabulous!! Would recommend to anyone when staying in this area. The only down side is that it is located about 10 miles away from […] town. But if you're not interested in the gift shops and bars, it's not a point. This hotel does have a small lounge and a restaurant AND a lovely pool and hot tub area!!! Read moreGenuine Expedia guest review
"Excellent stay but pricey"
We enjoyed our stay. The pool was wonderful and so was the service. The rooms were a little tight with 2 queens.Genuine Hotels.com guest review
"Great Location! Enjoyed our Stay!"
Other than the shower head needing to be replaced it was a great stay. Fun location and easy access to Jackson Hole shopping. We would definitely stay there again.Genuine Expedia guest review
"Great place to stay for adults or children"
Beautiful hotel and location. Had fun in the pool, etc. Very quiet and comfortable too.Genuine Hotels.com guest review
Had a wonderful time! Great hotel and great service. Tv didn't work but they tried every night promptly to service it. Credited my reset fee back, that was fair I thought?Genuine Hotels.com guest review
"Not Worth the Price"
The Snake River Lodge is a beautiful hotel, but the price they ask isn't equal to the accommodations you receive. The rooms are very small and you don't get anything extra for your money. We checked in late and they tried to put us in a room that was right by the elevator and the utility closet that powers the elevator, which made a grinding machine […] noise every few minutes. The desk clerk was very quick to change us, but they shouldn't even rent that room. The pool was wonderful and the area in the Tetons is beautiful. Read moreGenuine Hotels.com guest review
Aside from the resort fee (for items that are normally free at most other hotels), it is a great hotel.Genuine Hotels.com guest review
The only thing weird was the mandatory valet. Our vehicle was parked near the exit from our room area. We called to say we were going to leave. Our vehicle was within walking distance, just inches from the door...... Not sure if we were going to have to walk to the lobby which was further. We managed to get our vehicle to place our luggage in. Just […] weird. Read moreGenuine Expedia guest review
"Right in the middle of Teton Village"
The room was decorated very nicely, the beds were very comfortable. We liked being able to walk to multiple restaurants and activities. The kids loved the pool.Genuine Expedia guest review
"Family Friendly High Priced Hotel with Extra Chgs"
The hotel is perfectly located in Teton Village with a great staff and beautiful hotel. However, you need to know a few things before you book. In addition to the room rate there is an additional $25 per room per night charge for "Association Dues" to use the pool, steam room, sauna and Valet Parking while still tipping the valet. That was EXTREMELY […] frustrating to see on the bill. Additionally, the King sized bed that we had was VERY firm. It did not have a soft pillow top feel to it. While some people may find this comfortable, we woke up stiff. The Queen size beds were the opposite with pillow tops and very soft. The hotel maybe going through and changing the tops, so please ask to see the bed first if this is an issue for you. And finally, the breakfast in the hotel restaurant is simply over priced. It's a $19.95 scrambled egg and pancake buffet that is simple cheap. Plus the cost of a drink sets you back $25. Go next door to the café and enjoy a great breakfast for half the price. Please remember, this is a very active area for the whole family so if you are trying to avoid kids this is not the place. The rooms are very quiet, you will not here the kids next door. All and All we liked the place. Read moreGenuine Hotels.com guest review
"great location. nice accommodations."
This hotel has the most friendly, nicest and most helpful staff I have ever encountered anywhere.Genuine Expedia guest review
"One of the best hotels in Teton village"
We had a good experience and all amenities were nearby. The pool was wonderful and concierge desk was helpful.Genuine Expedia guest review
I found the attitude of the front desk personnel upon check in not very friendly andI found the room dark and uninviting. The bathroom was awesome, wish the room matched it. I really disliked the fact that I couldn't park my own vehicle and had to have someone bring the vehicle to me when I needed something. I was traveling with young children, it was […] a long trip, and we had lots of stuff in our vehicle that was needed during the stay. Children didn't like anything on the menu. The pool was the highlight of the visit. Read moreGenuine Hotels.com guest review
"Old and out dated"
Don't let the pretty picture fool you, the hotel is very out dated, and expensive, rooms are old carpet dirty, elevator old and slow, asking for additional towels and soap took two hours and I ending up have to pick up the towels and soap from the front desk, very bad service. Won't be staying there again.Genuine Expedia guest review
Parking was the only point of confusion. Needed better directional signs. Room was small, but upscale.Genuine Expedia guest review
Great quality, and excellent location at the base of the mountain and a hundred yards from the gondola to the peek. The room, hotel, pool and exercise facility were all in excellent condition. Shopping in the town of Jackson was about a 25 minute drive. I would definitely stay again.Genuine Hotels.com guest review
"Room very small and no view"
My son and and were not happy with our stay. We arrived a bit late @ 8:30 PM for one night for our 'luxury' hotel experience. Not the case. We were jammed into a one king bed small room looking out at a wall after specifically reserving a room with two beds. (My son is 14 and does not want to share a bed) We waited a while for a roll away bed and then […] were locked out of the pool (which is in an inner courtyard, not facing the mountain or with any kind of view). The pool says closes at 10 but the door would not open with our key card after 9. The only redeeming feature of the hotel was a good buffet breakfast and the desk agent gave us a $25 resort fee credit (which she could not figure out how to do!) Read moreGenuine Expedia guest review
"Wonderful get away"
Snake river Lodge was a perfect stay for my wife and I. We look forward to tree turning in the future.Genuine Expedia guest review
Rooms were small and cramped. Views were less than desirable. The staff was great!Genuine Hotels.com guest review
"Spa at Jackson Hole"
Beautiful location, beautiful facilities, high hopes of wonderful stay.Genuine Expedia guest review
"Great hotel and location"
Hotel is in area where scenary is large part of reason you will stay there. The hotel seemed to be run by college students for the most part but they were all friendly and did a good job. Out kids loved the swimming pool and it was well maintained. Room itself was a little small but we did not spend much time in room. Would go back again.Genuine Hotels.com guest review
"Wonderful lodge close to both national parks."
Snake river lodge was 20 minutes from Jackson, WY and the Teton National Park and an hour from Yellowstone. We enjoyed the rodeo, white water rafting, trail biking on the ski runs and hiking the parks. Our lodge was beautiful with indoor and outdoor pools for relaxation and breathtaking mountain views surrounding us as it is nested at the base of the […] Tetons. Read moreGenuine Expedia guest review
"A great lodge, and perfect location"
We enjoyed Snake River Lodge. Initially we were put in a room much smaller that we expected. The following morning, we brought it to their attention, and they immediately worked with us to move us to a larger room. They went above and beyond to make sure we were satisfied. The beds were comfortable and the furnishings were very nice. The fitness room […] and pool area were very nice. We had a fabulous time! It was hard to leave!! Read moreGenuine Expedia guest review
"Snake River Lodge & Spa needs work on amenities"
The Resort has the potential to be top notch however while I was there the restaurants were closed for construction. This was inconvenient, however the lodge is located in a village that offered alternatives for dining.Genuine Expedia guest review
Staff friendly and eager to assist. Valet staff was very prompt, even at checkout time.Genuine Expedia guest review
"good location...nice facility"
generally good....asked for chair in room several times...never came....no breakfast options other than full buffetGenuine Expedia guest review
This hotel was good in every way with regard to location and family friendliness. The staff was great and informative. The few issues were no latte availability in the morning. They had a machine there but it was off until 11:00 when the bar opened. The in room coffee was horrible. Starbucks! Yuck over roasted and bitter. The bigger issues was for 4 […] of us to eat at the breakfast buffet we spent $75 with a tip and the food was inedible it had been sitting in a steam pan for hours. we ate at 10:00 it must have been there from 6:00. We were so disgusted that we went to eat in Jackson and did not eat on the property again. This was an otherwise exceptional hotel. Read moreGenuine Expedia guest review
"Super Comfy Bed and Pillows"
We enjoyed our stay. The bed was very comfortable and had great blackout curtains. The pool area was greatWe paid extra for a semi private balcony which was a huge waste of money. It was literally a concrete enclosure that was dirty and the only view was of the side of the hotel next to us. There was absolutley no value/enjoyment from the balconey. […] Hotel staff was friendly and helpful. The restaurant in the hotel was closed but there were plenty of options within walking distance. Also note that this hotel is in Teton Village which is about a 20 minute drive from the town of Jackson. Read moreGenuine Expedia guest review
"Great location in Grand Teton Village."
Our experience was pleasing but would have expected more for our per night rate. The in-room dining menu was very limited. Staff was friendly but not overly eager. Room was small but comfortable. Location was excellent...very close to ski lifts, etc.Genuine Expedia guest review
"Snake River Lodge and Spa 2013 Review"
Snake River Lodge and Spa is a very nice facility. Nestled in Teton Village with an amazing view. The staff were very friendly and informative. Rooms were kept very clean and were very comfortable. My only complaints were - the room ac rattled intermittently and woke us up a few times. Also the elevator which was right next to our room was loud. The […] appeal of the old fashioned elevator with the metal mesh door that you have to close was nice but it needs a device to soften the impact so it's not so loud. All in all - a very nice facility and i would definitely stay there again. Read moreGenuine Expedia guest review
Thoroughly enjoyed our stay, the hotel was fantastic and of course the scenery was breath taking. Would stay here again.Genuine Hotels.com guest review
"Very enjoyable indoor/outdoor pool, hot tub."
We really enjoyed the indoor/outdoor pool/hot tub and waterfall. We almost had it completely to ourselves! The room was clean and luxurious. We didn't try the restaurant - a little too high priced for us. We enjoyed the short walk and atmosphere at a nearby bar/restaurant. Didn't appreciate $25.00 extra fee for services we didn't use. Staff was very […] courteous. Fun decor-loved the picture on the Bear bench. Read moreGenuine Expedia guest review
"Great resort close to Grand Teton National Park"
We truly enjoyed our stay. The room was beautiful & comfortable. The pool & hot tubs were terrific (our 2 kids definitely gave them a thumbs up. :-)) The ammenties were great. The proximity to the Grand Teton national Park and Jackson (the historic town just 12miles away, was an added plus.Genuine Expedia guest review
"Family friendly spot in Teton Village"
Our kids enjoyed staying at the resort.Genuine Hotels.com guest review
I think this hotel is overrated and overpriced. 1. Concierge Service (or lack thereof) I had to get to the airport on Sat morning. I called to the front desk at !0:30 asking for a cab at 11.00. Front desk said I had to talk to Concierge and forwarded my call. Concierge phone went to voice mail which said, leave a detailed message and we will get back […] to you. I explained again my cab needs. I went to the front desk at 11:00 for my cab and the Concierge, Melissa, had not listened to my message and had not called a cab . She then called the one cab co that this property does business with which said it could have someone "in about 15-20 minutes". After that time passed I asked whether one of the young doormen could drive me to the airport in the Hotel van. (I knew one of them personally from my golf club). Management refused to allow the employee that I personally knew to help me. The cab finally arrived at 11:40. The cab driver told us that he was not called by the hotel until after 11:15 am. Read moreGenuine Hotels.com guest review
"The staff were extremely friendly and helpful."
I really enjoyed my stay there. The bed was extremely comfortable. I have come to expect an uncomfortable mattress when I travel. However I was very happy with the very comfortable mattress, and 5 feather pillows on the bed, LOL. The fancier restaurant wasn't open since it was off season, however the food provided in the smaller restaurant bar was very […] good. The pool and spa facilities were very beautiful. Read moreGenuine Expedia guest review
"So excellent we had to stay an extra day!"
We'd come back in a heartbeat! Loved it!Genuine Hotels.com guest review
My experience overall for this area is tourist trap!! Lucky for me I got the room at Snake River Lodge at the same price as the other hotels that are 3 star and less!!Genuine Expedia guest review
"Excellent location in Teton Village"
It is a great hotel location near the many activities in Teton Village and easy access to the Grand Teton Park.Genuine Expedia guest review
"Overall good but not great"
The hotel looks good, however many minor details are not good. For example, there is not venting in bath-room. Or there is one but not working at all. There is a hairdryer in room but we found there is no right place to plug the hairdryer. It is hard to explain but you will know what I mean if you are here. The power socket is very tight and my kids […] is almost impossible to plug in her cellphone charger. The internet access is free, however, the speed is extremely slow! It took 2 minutes to connect to the free wifi, and took 3 minutes to load a single Web page! It is the speed on 20 years ago! Read moreGenuine Expedia guest review
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