This hotel was good in every way with regard to location and family friendliness. The staff was great and informative. The few issues were no latte availability in the morning. They had a machine there but it was off until 11:00 when the bar opened. The in room coffee was horrible. Starbucks! Yuck over roasted and bitter. The bigger issues was for 4 […] of us to eat at the breakfast buffet we spent $75 with a tip and the food was inedible it had been sitting in a steam pan for hours. we ate at 10:00 it must have been there from 6:00. We were so disgusted that we went to eat in Jackson and did not eat on the property again. This was an otherwise exceptional hotel. Read moreGenuine Expedia guest review
"Super Comfy Bed and Pillows"
We enjoyed our stay. The bed was very comfortable and had great blackout curtains. The pool area was greatWe paid extra for a semi private balcony which was a huge waste of money. It was literally a concrete enclosure that was dirty and the only view was of the side of the hotel next to us. There was absolutley no value/enjoyment from the balconey. […] Hotel staff was friendly and helpful. The restaurant in the hotel was closed but there were plenty of options within walking distance. Also note that this hotel is in Teton Village which is about a 20 minute drive from the town of Jackson. Read moreGenuine Expedia guest review
"Great location in Grand Teton Village."
Our experience was pleasing but would have expected more for our per night rate. The in-room dining menu was very limited. Staff was friendly but not overly eager. Room was small but comfortable. Location was excellent...very close to ski lifts, etc.Genuine Expedia guest review
"Snake River Lodge and Spa 2013 Review"
Snake River Lodge and Spa is a very nice facility. Nestled in Teton Village with an amazing view. The staff were very friendly and informative. Rooms were kept very clean and were very comfortable. My only complaints were - the room ac rattled intermittently and woke us up a few times. Also the elevator which was right next to our room was loud. The […] appeal of the old fashioned elevator with the metal mesh door that you have to close was nice but it needs a device to soften the impact so it's not so loud. All in all - a very nice facility and i would definitely stay there again. Read moreGenuine Expedia guest review
Thoroughly enjoyed our stay, the hotel was fantastic and of course the scenery was breath taking. Would stay here again.Genuine Hotels.com guest review
"Very enjoyable indoor/outdoor pool, hot tub."
We really enjoyed the indoor/outdoor pool/hot tub and waterfall. We almost had it completely to ourselves! The room was clean and luxurious. We didn't try the restaurant - a little too high priced for us. We enjoyed the short walk and atmosphere at a nearby bar/restaurant. Didn't appreciate $25.00 extra fee for services we didn't use. Staff was very […] courteous. Fun decor-loved the picture on the Bear bench. Read moreGenuine Expedia guest review
"Great resort close to Grand Teton National Park"
We truly enjoyed our stay. The room was beautiful & comfortable. The pool & hot tubs were terrific (our 2 kids definitely gave them a thumbs up. :-)) The ammenties were great. The proximity to the Grand Teton national Park and Jackson (the historic town just 12miles away, was an added plus.Genuine Expedia guest review
"Family friendly spot in Teton Village"
Our kids enjoyed staying at the resort.Genuine Hotels.com guest review
I think this hotel is overrated and overpriced. 1. Concierge Service (or lack thereof) I had to get to the airport on Sat morning. I called to the front desk at !0:30 asking for a cab at 11.00. Front desk said I had to talk to Concierge and forwarded my call. Concierge phone went to voice mail which said, leave a detailed message and we will get back […] to you. I explained again my cab needs. I went to the front desk at 11:00 for my cab and the Concierge, Melissa, had not listened to my message and had not called a cab . She then called the one cab co that this property does business with which said it could have someone "in about 15-20 minutes". After that time passed I asked whether one of the young doormen could drive me to the airport in the Hotel van. (I knew one of them personally from my golf club). Management refused to allow the employee that I personally knew to help me. The cab finally arrived at 11:40. The cab driver told us that he was not called by the hotel until after 11:15 am. Read moreGenuine Hotels.com guest review
"The staff were extremely friendly and helpful."
I really enjoyed my stay there. The bed was extremely comfortable. I have come to expect an uncomfortable mattress when I travel. However I was very happy with the very comfortable mattress, and 5 feather pillows on the bed, LOL. The fancier restaurant wasn't open since it was off season, however the food provided in the smaller restaurant bar was very […] good. The pool and spa facilities were very beautiful. Read moreGenuine Expedia guest review
"So excellent we had to stay an extra day!"
We'd come back in a heartbeat! Loved it!Genuine Hotels.com guest review
My experience overall for this area is tourist trap!! Lucky for me I got the room at Snake River Lodge at the same price as the other hotels that are 3 star and less!!Genuine Expedia guest review
"Excellent location in Teton Village"
It is a great hotel location near the many activities in Teton Village and easy access to the Grand Teton Park.Genuine Expedia guest review
"Overall good but not great"
The hotel looks good, however many minor details are not good. For example, there is not venting in bath-room. Or there is one but not working at all. There is a hairdryer in room but we found there is no right place to plug the hairdryer. It is hard to explain but you will know what I mean if you are here. The power socket is very tight and my kids […] is almost impossible to plug in her cellphone charger. The internet access is free, however, the speed is extremely slow! It took 2 minutes to connect to the free wifi, and took 3 minutes to load a single Web page! It is the speed on 20 years ago! Read moreGenuine Expedia guest review
We had a great stay at this hotel. Staff was exceptional! They bent over backwards to supply our every need! The rooms were clean and the quality of service was great. We needed shampoo the first day and within five minutes of every request we made, we had what we asked for. We will definitely stay here again!Genuine Hotels.com guest review
great location at the Teton Village, beautiful indoor and outdoor pool. many restuarants in walking distance including Teton Thai, Mangee moose. There is a aerial tram ride next door. Very close to Moose wilson road (that leads to the Grans teton park) where probability of seeing a moose or beaver is very high! great stay!Genuine Hotels.com guest review
"Excellent location, room condition, the pool area"
The hotel staff could not have been nicer. We were originally scheduled to stay for 1 night only but ended up extending for another night, the staff was accommodating. The room facilities are top notch and this hotel is highly recommended!Genuine Expedia guest review
"Nice view and location"
Very nice hotel a little smaller rooms. Cleaning of the rooms took a little longer. Overall a great hotel to stay as familyGenuine Expedia guest review
A bit pricey. Resort fee extra. Breakfast expensive. Close to Tetons. Ski resort area.Genuine Hotels.com guest review
Gorgeous view of the mountains. Restaurant was good as well as the Cowboy Cafe near by in the Teton Village.Genuine Expedia guest review
We didn't spend much time at the resort other then shower and sleep. Too pricey. We had the breakfast buffet and it was not worth $19.95 for bacon and eggs. When I checked out I was charged a $25 daily resort fee I was not informed on prior. Was not impresses enough to stay again.Genuine Expedia guest review
"Close to the park entrance"
Staff was very friendly and the ballet was very quick to have our car ready very early for both the days we stayed.Genuine Expedia guest review
"Helpful staff. Close to attractions."
Great place to stay even thou we were only there for one night. We were just traveling through wished we would have had time to stay a few days and enjoy the spa and a message.Genuine Expedia guest review
"Excellence in the Tetons"
It was nice to experience a hotel this nice after spending five nights in Yellowstone. The quality of the hotel was wonderful. If you come to Jackson or Teton Village, you must stay here.Genuine Expedia guest review
"Nice but a little far from town."
It was a nice hotel, but the area is not as busy during the summer months. We had to switch rooms because the first room was obviously smoked in. They were very accommodating and switched us. However, our view went from the pool to staring at an outside wall. All the local shops closed early and the restaurants that were open were a little high priced. […] I would suggest if not skiing in the winter that you might enjoy a hotel closer to downtown Jackson Hole. Read moreGenuine Expedia guest review
"Just outside of Yellowstone"
Gorgeously decorated hotel, very nice pool, clean rooms. Complaint, jets didn't work in jacuzzi bathtub, no one came to fix when reported. Reportd again to front desk the next day man came up and did not fix it. Said he'd come back later and did not. Not cheap hotel, nice breakfast buffet, not cheap.Genuine Hotels.com guest review
"Early summer in Jackson Hole"
Beautiful setting; very accommodating and pleasant staff. Came just before peak summer season started, so the hotel was a little short staffed; not all amenities open; took a while to have rooms cleaned every day; overall cleanliness was okay, driven by the lack of staff to do the work.,Genuine Expedia guest review
"Wonderful cushy hotel!"
We were on a road trip out west and our stay here was a real treat in luxury! The hotel was close by to Teton National park and to Jackson Wy as well.Genuine Expedia guest review
Beds were so uncomfortable that we woke in the middle of the night with sore neck and back. Upon check out we were not asked how our stay was but promptly charged an additional resort fee. This is for use of the pool and locker rooms? Not sure, it was not explained. We would not stay here again and would not recommend to family or friends.Genuine Hotels.com guest review
"A nice family getaway"
Except the unexpected resort fee (25$+tax), everything was good for a nice family getaway. The staffs were attentive and complementary morning coffee was a nice treat before we left for the Teton early in the morning. The room was upgraded since we needed one more bed for the kids. Thanks, Melisa!Genuine Expedia guest review
"Beautiful hotel & great staff!"
The décor for this hotel is awesome and I couldn't believe how helpful the staff were. The valets were so kind, courteous, and helpful! The concierges were helpful to find antique shops and restaurants in the area. The newest concierge gave us excellent advice for our travel route to our next destination. A down side to the location of this hotel is […] the distance to have many choices for meals. We drove back to Jackson Hole to eat which is 10 miles. We thought the price was a bit pricey but the hotel was clean, up-to-date, had a great indoor/outdoor pool. and game room. I would recommend this hotel! Read moreGenuine Expedia guest review
excellent staffGenuine Hotels.com guest review
"Not Just for Skiers"
This charming hotel sits conveniently near the middle of Teton Village and during the summertime is watched over by spectacular snow capped mountains. The price/value quotient was high. Clean rooms, fun indoor/outdoor pool, and warm and inviting lobby. Outside your door are activity/general stores, casual restaurants (sit down and food trucks) and a […] playground. Also, you can just leave the hotel and immediately begin to hike the slopes to take in the views of the valley from on high. The breathtaking Grand Teton National Park is minutes away. Jackson a short and scenic 15 minute drive. We really enjoyed our stay. Read moreGenuine Expedia guest review
"Poor Internet Speed"
The staff was good and took care of every detail. The wireless internet provided a strong signal; however, the internet speed was comparable to dial up of 15 years ago. The resort fee that is so common now is nothing more than a way to charge more for rooms as it is not optional. The bathroom jetted tub had no leg room.Genuine Expedia guest review
"Great Spa get away during their off season."
The Grand tetons are beautiful so is Yellowstone. Great location!Genuine Expedia guest review
"Nice and quiet hotel at reasonable price"
Quiet and pleasant village, very convenient for lodding.Genuine Expedia guest review
"So Much Potential"
This facility has so much potential to provide travelers with a fantastic experience but falls way short due to staffing. The Hotel is understaffed. The Valet parking attendant also doubled as our Bellsman. When we checked out my wife and I drug our luggage through the parking lot to get to the desk(short cut) because we were unable to contact front […] desk. When we arrived we determined the reason was the front desk clerk also doubled as the Valet. The hotels restaurant was closed for evening meals but the bartender would serve you from their menu in the bar? Average entree price was $35 served by the bartender. The "market" was out of diet soft drink. After requesting two times to have the items restocked I was advised where a convienience store was where I could go to purchase theses items. Really? We were unable to adjust the AC in our room to our compfort and woke in the middle of the night kicking blankets off. Would not suggest this hotel to anyone. Very unhappy Read moreGenuine Expedia guest review
The Lodge is nice, but as with any lodge you get the Lodge noise. What I mean by that is you can hear everything above you and around you. If your neighbor above is heavy footed as ours was, you'll ear every step. The Lodge is nice and from what I observered one of the better in the area.Genuine Expedia guest review
"Would stay here again."
Great location, Nice workout facility, pool and good food. Lots of surrounding restaurants too. Hotel and room are a little old, but for the most part, nicely renovated. The bathroom is nicer than the room which is better than your average Marriott / Hilton.Genuine Hotels.com guest review
"Wifi service is not satisfied"
The hotel doesn't have stable wifi service. In fact, we couldn't connect to Internet even the wireless connection was established. Also hotel has an additional charge of $25 on top of reservation fee.Genuine Hotels.com guest review
"Lots of smells and summer construction"
Decent hotel, OK room. Drinks WAY too expensive. Back deck right below our balcony was just treated, the gas from it about knocked us out when we went on the first time. Resort adds an extra fee to a high room rate that "allows" you to use the pool. Got hit with DDT smell when we went for a walk. Helicopter trying to kill Pine beetles that are killing […] ALL of the trees out west. Didn't get the room or the view the front desk told us we would. Also lots of dust and road construction right out front. Local pub the Mangy Moose was awesome tho. Read moreGenuine Expedia guest review
"It's a nice hotel"
Very clean and comfortable. Great location in Teton Village. My only problem was I got 2 queen bed room instead of king bed room. When I asked them to switch us to a king bed room, the front desk guy just lied saying the hotel is fully booked and no room available which is not true as the hotel was pretty empty and the person just didn't want to go […] through extra work of moving us to another room. Read moreGenuine Hotels.com guest review
"Nice location in Teton Village"
Traveling from Dubois, we had a short visit to Jackson , staying in Teton Village. First time staying at Snake River Lodge, we enjoyed the friendly staff, good room service, room cleanliness and décor.Genuine Expedia guest review
From check-in to check-out we were treated with kindness and professionalism. The valet staff were very knowledgeable of the area and had an answer for all questions. Very quiet. After days of hiking it was a pleasure to come back to a room where we could rest uninterrupted by voices or loud footsteps.Genuine Expedia guest review
"Location with a View"
Awesome location. Gorgeous views. Magnificent hotel. Clean, comfortable and affordable. Close to the excitement of Jackson, yet with the quiet, peacefulness of an exclusive lodge. Staff is helpful and kind. Loved every minute of our stay. a definite return trip in order.Genuine Expedia guest review
"middle of Grand Tetons, 12 miles from Jackson Hole"
Everything was exceptional.Surprise extra fee of $25.00 a day found in the small print. Only reason for overall rating as a 4 instead of a 5.Genuine Hotels.com guest review
Loved the pool. Loved the room. Everything was fantastic. A great place to unwind after a hectic trip to Yellowstone. Planning to go back.Genuine Hotels.com guest review
The hotel has its own style, very nicely decorated. The room was clean and comfy. The only downside for us is that our window faces a wall, no view at all and it kept the room dark. You might want to double check with the front desk if you are looking for a view.No breakfast and they charge a resort fee.Genuine Hotels.com guest review
It was a great family hotel. This time of the year, many of the attractions were not open. Clean comfortable room, courteous staff. The resturaunt in the hotel was very expensive for families, it would have been better to have some place to go closer intead of driving to JacksonGenuine Expedia guest review
"Not worth the price"
The location is great and the facilities are lovely, but we were very disappointed by the service and the response to problems with our room. The wireless internet (fee included in a resort charge) was intermittent and it took a full 12 hours for the room to cool down to a comfortable temperature. The staff seemed untrained. Although we paid for the […] room in advance, we were surprised by additional charges at checkout comprised of a resort fee. The staff said this information was on Expedia, but I certainly did not see this in the fine print. An additional $25 per day plus taxes priced this room higher than similar rooms and we would have chosen a different hotel had we had this information up front. Read moreGenuine Expedia guest review
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