Howard Johnson Inn & Suites Toronto East - Toronto

Hotel Manager at front desk very arrogant and ignorant, When I first arrived I was told there is no reservation for me, then when checked found out they gave my room to someone else. Finally they gave me a room and when I went into the room it was only one king bed in smoking section. So I went back to front desk and told them I have booked 2 double […] bed in non-smoking. Then he argued that it will be more money. Finally I got the room which was ok and clean. it was a bad experience. Read more

Genuine Hotels.com guest review

The hotel misleads people with the very best pictures. The hotel is outdated and no modern updates all. The only thing good was the location.

Genuine Hotels.com guest review

I left as soon as I got there.

Genuine Hotels.com guest review

not happy at all !!! check-in is 3pm no exceptions, they will not accommodate if you get there earlier. the breakfast really sucked!

Genuine Hotels.com guest review

Hotel was a dump! Need serious maintenance!

Genuine Hotels.com guest review

The fact that this place had an indoor pool made it a nicer stay since we had our 9 yr. old grandson with us. Otherwise there was nothing special about the place. It was an okay place for the price we paid.Would not have wanted to pay anymore for it. Staff was helpful but not overly so. It was good enough for the 2 nights we stayed there.

Genuine Expedia guest review

Adequate for what we needed

Genuine Hotels.com guest review

Not go there again! This is the worst Howard Johnson never been before. The swimming pool is okay but they don't have Spa room.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The stay was ok..... I was disappointed with the property. The entrnance which was the first point of contact was not swept nor well kept. This did not give a good impression. The place was run down and needs a good coat of paint. The staff was very helpful and friendly and this made up for what the hotel lacks.

Genuine Hotels.com guest review

no issues with safety

Genuine Hotels.com guest review

I only needed a bed for the night as cheaply as possible so this Howard Johnson was just that. It was cheap, but comfortable. The linen was paper thin but then I hadn't paid for a five star hotel. It did the job.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The hotel is right on High Way 401 which was convenient, but if I had known what the area was like I would NOT have chosen this place. Yes, they are redoing the place, but it is still run down and dirty! Dining room and so called "continental breakfast" are below standards!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

room was dirty i need to wash the bath room for me to use it ask for clean towels and they just bring to me the way they take out the dryer not recommend to any one

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

the hotel was not clean, there was no good restaurand and and forget about breakfast.

Genuine Expedia guest review

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Genuine Hotels.com guest review

Although there was a complimentary breakfast, it was not appetizing. The juice container did not look clean. The staff was friendly and helpful. Twice during our 5 day stay our room was not made up well, once with the bed sheet hanging on the floor when we arrived back to our room in the evening. The location of the hotel seems to be in the process […] of becoming an industrial area with trucks and commercial vehicles around except for the hotel cars. Read more

Genuine Hotels.com guest review

Everything was great for what we needed. Thanks :)

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

This hotel has been forgotten by Howard Johnson. Not easy to find, buidling in poor condition, cannot access rooms from inside lobby, furniture and TV very old, mattresses are not flat, the foot of the bed are on an incline. Only good thing about this hotel they had a smoking room.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

hot tub not working properly, showers in pool aea no hot watr, insuficient towels in pool area and took long time when requested; break fast aea not ready when suppose to be so we ahd to skip our firsta ppt--in summaruy, the extra amenities which we paid for were ot available which mnade our stay unsatisfactory and unecessarily expensivel changing areas […] shoddy Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

for being an inn suites it was very bad. the room was musty. I was in room 1114 it smell like smoke. I tried to to talk to the house keeper and she would not get off her cell phone. I was trying to ask question about other rooms. She ignored me, she looked at me and walked away. Her personal cell phone call lasted 10 minutes.In over all the hotel looks […] run down and would never recommend it, Read more

Genuine Expedia guest review

Non eventful,which is good news

Genuine Hotels.com guest review

DO NOT stay here, probably the most the disguisting I ever stayed in. There were stains on the carpet, the sheets were dirty and the boxspring were black with mold. Spend the extra money and stay somewhere else

Genuine Expedia guest review

I must admit that Howard Johnson normally has a pretty good reputation. Unfortunately, this one is not at the top of my list. The location in good and there are restaurants near by. Although this is a positive thing, the pool area smelled really bad, the beds sank, and the bathroom was just dirty. And, the "free breakfast" is nothing to brag about (bread, […] bagels, cereal). Will not be going back. Read more

Genuine Hotels.com guest review

Room was clean with patio door to the outside with a place to sit. Hotel was clean with complimentary continental breakfast. I guess the only caveat is you get continental breakfast, pool etc discounts at the restaurant yet a charge to use the lobby computer? Other than that we were pleased with room.

Genuine Expedia guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

There are sections of this hotel that should be avoided with extreme prejudice. There is one wing of the hotel is blocked off for your protection. The ice machine on the second floor is old, broken and moldy. Part of the back end of the hotel is rented out to a limousine service. I expected a lot better.

Genuine Hotels.com guest review

If you're looking for cheap and not cheerful this is the place for you. Yes it is cheap but the downsides are nonsmoking rooms next to a smoker's coridoor, filthy and damaged bathroom sink, inadequate tea and coffee and too tight to provide any extras, strong Chinese food smell from adjoining restaurant, unkempt outdoor area, broken door, etc. Nice […] pool though and good access to expressway, free parking. Read more

Genuine Hotels.com guest review

For a simple overnight stay in TO, with a pool, for price it is a deal. Having said that, it desperately needs a facelift; it needs better service, the free 'breakfast' needs to be improved, repairs and cleanup around the building and grounds need to be performed, get rid of Limos, buses etc scattered around.

Genuine Hotels.com guest review

I was able to explore the shopping centers near the hotel. The. Shopping was three miles away.

Genuine Hotels.com guest review

It was easy to miss the entrance of this hotel. We almost did. Reception area was dark and unattractive. No elevator to get to the second floor (we were carrying a heavy piece of luggage so it was an inconvenience). We were sent to a room that was already booked. Could of been quite embarassing. When we got a room of our own it looked seedy. Air conditonner […] was so noisy we had to turn it so low it was barely effecive. At least the bed looked clean so we slept there but left as quickly as possible the next morning. Read more

Genuine Hotels.com guest review

we would never go backi

Genuine Hotels.com guest review

The hotel was a little rundown but the rooms were clean and the staff was friendly. We asked about taking the subway downtown and the deskclerk was very helpful. He told us exactly what to do and it was a great experience. The pool and spa were very nice. The complimentary continental breakfast was good as well.

Genuine Expedia guest review

It was a good stay , excactly what we needed

Genuine Hotels.com guest review

We arrived at the hotel 15 minutes before check in and were told that the room wasn't ready come back at 3pm, we understood this as we were early. So we waited until 3:15 to go back in and try again and still our room wasn't available. We were finally about to check at after 3:30, we were told that because of the inconvenience that our room was upgraded […] to a deluxe suite. The room we reserved was supposed to sleep 6 adults, with 2 queen beds. We traveled with 2 adults and 3 children. The 2 beds were smaller then double beds and was very crowded for us. The sliding door that led to the "Balcony" was broken which made it very difficult to open or close. We took the children to the pool- no towel were provided and the pool appeared to be in ill repair. In the morning my wife walked down to the breakfast area with 2 of our children to check to see if it was open. It was indeed just opening up. The room had 5 or 6 staff eating the food, that we were under the impression was for the guests. The breakfast was limited enough, but to have to wait behind the staff as they eat and socialize was very disappointing. We will no longer stay at Howard Johnson, as this isn't the first time we were disappointed with the chain. Read more

Genuine Expedia guest review

clean, quiet, affordable. Good service

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Room filthy, bathroom filthy, hotel is not clean and very outdated. For 10 or 15 more dollars you are in Holiday in or Monte Carlo Suites in better area

Genuine Hotels.com guest review

title says it all!

Genuine Hotels.com guest review