One night was enough. Do no recommendGenuine Hotels.com guest review
"**nice overall experience**"
I very much enjoyed my stay here. I went to Toronto for 3 days with my Niece(14yrs) my son's (10 & 6) and my Grandson(4 yrs), The rooms were clean, and cleaned daily. The staff very friendly, while the breakfast had limited variety it was continually stocked to make sure there was enough for all. The pool and hot tub area were clean, the kids loved […] spending time there, couldn't wait to get back. Yes it may need some updating(my niece was shocked no flat screen tv...lol) . As a bonus we had a small fridge and microwave in the room. This was great the fridge came in handy to store food for my son as he is handicapped and we needed to bring along things that he could eat(much better than the cooler we brought). My main concern was cleanliness and that it was. So no complaints here, nice experience. Read moreGenuine Expedia guest review
I was very pleased with my overall stay. The manager gave us an up-grade to our room and we were pleased. Most of our activities were downtown, so we had a long drive, but were satisfied with Howard Johnson.CDBGenuine Hotels.com guest review
Response by Howard Johnson Inn & Suites Toronto East Dear Carol, Thank you for your review, we are happy that you enjoyed your stay with us, we appreciate your comment, it shows how we valued our guests and we continue to work hard to improve our hotel to better serve our guests. If you ever need hotel in our area we hope you will choose us again.
We didn't slept well,the mattress was awful, the following morning I was stiff and sore . Terrible service ,cleaners just open the door without knocking . Bad experience !Genuine Hotels.com guest review
The hotel is in a very bad condition , almost falling a part, the room and corridor stinks,water faucet are falling off the wall. Really unpleasant and was not worth the money. I find it over priced for the quality provided.Genuine Hotels.com guest review
Good place. has a pool.Genuine Hotels.com guest review
"Ask for a remodelled room only!"
When we arrived, check in was late because the rooms weren't cleaned yet. Once we were able to check in, the room we received was very outdated, bed slanted inwards, garbage on the balcony, and parts of the ceiling falling down in the bathroom. I requested a new room (as I saw a remodelled one on a walk to their pool) and they were able to accommadate […] my family for the two nights in a newly renovated room which was very clean. The staff were friendly and helpful. The pool was in ok condition, my kids did love swimming. Free internet and contenential breakfast was good. Easy access to downtown Toronto. All in all I would stay again but in a new room. Read moreGenuine Expedia guest review
Response by Howard Johnson Inn & Suites Toronto East Dear Nicole, Thank you for your review, we are happy that you enjoyed your stay with us, we appreciate your comments. I agree with you it’s a big difference between renovated rooms and standard. We have renovated some of our rooms, hallways, also renovated our indoor pool and we continue to improve our hotel to better serve our guests. We are looking forward to serving you again.
People where friendly n helpful, the the cleanness of the the room was not, the rugs where never cleaned next to the beds. Other than that the staff was nice.Genuine Hotels.com guest review
"Hotel was unclean and just nasty."
Expedia put us in a smoking room, so it was terrible!! And the hotel could not put us into a different room. It was smelly, dirty and a terrible experience.Genuine Expedia guest review
Locks on room did not work. Promised microwave none in. RoomGenuine Expedia guest review
It began when the clerk gave us two key cards, one with some sort of sticky crap all over it. It went downhill from there. We refused the first room, but then they gave us a much nicer room. However, driving around the building we were concerned about the kind of guests they might be entertaining. It seemed sketchy to say the least. At least the pool […] was relatively clean - but they never had towels there and when my wife asked for towels the clerk gave her a hard time. The clean up staff were very friendly, we felt bad they had to work in such a horrible environment. We'll not be going back. Read moreGenuine Expedia guest review
I wouldn't recommend this hotel to anyone who expected a 3stars Hotel, its actually a motel.Genuine Expedia guest review
This is the worst hotel i have stayed in. I cant believe they are even still in business. Unless you are partying stay clear.Genuine Hotels.com guest review
"Needs some major renovations"
Everything in the room was falling apart, holes in the drapes and carpets, burn marks, stains, sink and shower falling apart, even a dead ant under the covers. Honestly did not even want to sleep under the sheets. My roomie slept on towels. This place has a lot of potential for being a great place to stay (right off the 401, cute courtyard) only if […] everything in the rooms were replaced. Also completely over priced. Oh and was fun to hear every conversation of the person on the toilet above us. But not really. Read moreGenuine Hotels.com guest review
"Worst hotel ever"
Worst hotel.. Room is old and dirty, air conditioning didn't work. Continential breakfast was terrible and served on paper plates..Genuine Expedia guest review
"TERRIBLE- DO NOT STAY HERE"
The hotel was in a shady part of SCARBOROUGH not TORONTO. The room we were given was absolutely disgusting; not clean at all and smelled of cigarettes. Myself and my friend actually ended up checking out about 10 minutes after arriving. Would not recommend you staying here.Genuine Hotels.com guest review
This hotel needs renovations. Room was okay and so was the breakfast.Genuine Expedia guest review
Response by Howard Johnson Inn & Suites Toronto East Dear Guest, Thank you for your review, we are happy that you enjoyed your stay with us, we appreciate your comment, our goal is to provide dependable service to all of our guests at reasonable prices. We are looking forward to serve you again. Regards, Hesham, FOM
"I Can't believe the Negative reviews"
I am surprised by the negative reviews this hotel received. Maybe people don't feel comfortable with the diverse clients. Our room was clean and comfortable. Air conditioner worked well. The staff were friendly and helpful. We were in for the Canada Day weekend and were close to both the Metro Zoo and The Ripley's Museum. It was also Gay Pride week […] so the hotel was even more diverse than usual. I would not have any worries about staying there again Read moreGenuine Hotels.com guest review
Response by Howard Johnson Inn & Suites Toronto East Dear Dave, Thank you for your review, we are happy that you enjoyed your stay with us, we appreciate your comment, we feel many reviews is unfair to us, your comment shows how we valued our guests and we continue to work hard to improve our hotel to better serve our guests. We look forward to serving you again.
"Cheap place to stay"
If you want a cheap place to stay, this is it. For a chain hotel, I was very dissapointed in the maintenance of the hotel. If you don't care what the hotel looks like and you want a cheap place, this will fit the bill.Genuine Expedia guest review
"Nice hotel in the middle of nowhere."
Room was clean, TV was good... breakfast is so-so... but anyway, you get what you paid for. For a quick trip it is perfect, altough the location is a little bit scaring... it is in the middle of nowhere, close to warehouses. Would stay again.Genuine Expedia guest review
"Way past its prime"
the hotel looks like it's being run into the ground. no grounds maintenance, everything in the hotel looks very old and musty. I haven't watched an old tube TV is years.....almost nostalgic! The location was very convenient though, my main reason for selecting this hotel.Genuine Hotels.com guest review
"Hotel was clean but not as advertised."
Overall it was good enough for one night not sure I would want to stay more than that as it is not as described on the web site. The staff was friendly and rooms okay. Bring breakfast as all you get is toast and muffins. Advertised as eggs and warm choices not available.Genuine Expedia guest review
This hotel should be demolished. It is in such disrepair. The bottom of the doors are rotted out and nailed back. The rooms were depressing brown. The pool was okay. The desk staff polite. We found out after our stay that this hotel has the worst reputation in Toronto. We paid a lot of money for this and HJ will be receiving a letter about this. I tool […] photos of the doors. Even 5 coats of paint would not clean this place up to the standards we expected. Read moreGenuine Hotels.com guest review
There was lots of noise in the night; people knocking on doors and conversation in the hallways at 4 am. lots of worn facilities such as the washroom in the room. The gardens and grounds needed some upkeep. The pool which had been built in the 70's (60's) looked like it hadn't been upgraded sinceGenuine Expedia guest review
"Perfect location just off the 401"
Just spent 2 nights with my daughter. Loved the location for driving to sights. Hotel staff were very friendly. The price was good and includes parking and breakfast. Sure hotel is outdated but I prefer to spend my money for basics and not pay for updated décor. Fridge and microwave in room was a bonus. The indoor pool and hot tub were nice and clean. […] I had read reviews on this site and was worried before we arrived. I expected the worse and I am happy to report I did not find the reviews to be true. Would definitely book again when we visit Toronto. Read moreGenuine Hotels.com guest review
Poor, hotel room had a weird smell, even the corridor leading to the room smelled, the grounds were unkept, grass not cut. A t.v. from the last century. The washroom was passable, however the vanity was built for short folks, nearly had to kneel to be comfortable in front of it. Amenities in the washroom were good.Genuine Hotels.com guest review
"Great location to 401."
We have stayed several times and serves our purpose of a place to sleep while visiting relatives in the city. Asked for more pillows and brought to us promptly.Genuine Expedia guest review
Response by Howard Johnson Inn & Suites Toronto East Dear alison, Thank you for your review, we are happy that you enjoyed your stay with us, we appreciate your comment. Our goal is to provide dependable service to all of our guests at reasonable prices. We are looking forward to serve you again.
Good experience. Good experience Good experience Good experience Good experienceGenuine Expedia guest review
Response by Howard Johnson Inn & Suites Toronto East Dear Michael, Thank you for your review, we are happy that you had a good experience with us, we appreciate your comment. Our goal is to provide dependable service to all of our guests at reasonable prices. We are looking forward to serve you again.
The hotel is old. Breakfast choice is too little.Genuine Expedia guest review
"Inexpensive, clean, friendly helpful staff."
This hotel is old and apparently undergoing renovations to correct it's outdated and tired look. We fully expected that when we arrived. The room was clean, the towels crisp and white, the bed linen clean, and new looking pillows. The pool and hot tub were well appreciated by our family and the area was clean. I had read reviews saying that people smelled […] smoke - I believe they smell incense which was a frequent undertone during our stay. It was not unpleasant. The best part of the stay was the staff. They are all very friendly and helpful, including the front desk, housekeeping and a charming lady in the little shop on site. This was not a 5 star hotel and I knew it when I booked it. I expected little based on reviews, but was pleasantly surprised with our experience. The staff makes this hotel and once they finish renovating I expect that ratings will soar. Read moreGenuine Expedia guest review
"Old and rundown"
The hotel is in need of some major remodelling. The room was musty, the bed was worn out and the pillows were flat as pancakes.Genuine Expedia guest review
"Last Minute Decision"
I live in the area but had a situation at home. It was really late in the evening when I decided to stay at a hotel. I was really pleased to find a room in a nice hotel at a reasonable rate.Genuine Expedia guest review
"NEVER STAY AT THIS HOTEL - EVEN FOR FREE!"
THAT WAS THE WORST HOTEL I HAVE EVER STAYED.Genuine Hotels.com guest review
"Needs major ugrading"
It was nice to have a table and two chairs and a heated bathroom floor, but that is all that rated any positive points. Bathroom has mold and is not terribly clean, mattress has been on the bed since the hotel opened. Grounds are still full of garbage! Will never stay there againGenuine Hotels.com guest review
"You almost get what you pay for."
Poor service, mind you all 3 attendants were trainees. Smell reminiscent of your best friends dirty apartment building which is occupied by 3/4 smokers. Couldn't tell if the room was dirty or if it was just old and dated. It's definitely seen it's days and probably a fair share of bodily fluids. Spend the extra 10$ to stay in a hotel a touch further […] than this one. Seriously worth it. Read moreGenuine Hotels.com guest review
I stayed here for 2 nights. The hallways were filled with cobwebs. I actually walked into a spider. Room smelt musty and floors felt like I was walking on felt. Never again.Genuine Hotels.com guest review
"just for sleeping"
over all not satisfactoryGenuine Hotels.com guest review
THE STAY I ENJOYED WITH PERSONAL ROMANCE , BUT THE HOTEL CORIDOORS WERE SO MUSTY SMELL , ROOM IS GOOD CLEAN BUT THE BED IS OLDER ,Genuine Hotels.com guest review
"Easy hi-way access"
Firstly the good things...Close to Hi-way was easy for travel purpose. Secondly it was very quiet. Now the bad....The rooms were grungy and needed up grade very bad, the beds were hard. They rented out rooms and some floors were not accessible, T.V in room was bad and no cable for half the night. The showers looked very bad and had no pressure. The […] worst part was when talking to front desk clerk I had to deal with a resident in lobby...not cool. The yard was covered in cigarette butts. Never again for that money Read moreGenuine Hotels.com guest review
"This facility was very outdated."
Rooms were musty smelling. Smelled like it was once an old smoking room. We had a two queen bedroom. No fridge, no ice bucket, one coffee and one tea bag. Very out dated in need of a renovation.Genuine Expedia guest review
"Convienent to where we needed to be."
The hotel needs some updating and our room was missing an extra chair, one chair for two people in the room. No TV guide. I did enjoy the heated floor in the bathroom. It is now time to hire someone to pick up the garbage in the courtyard and the parking lot, not a pretty sight from our room. All being said we would stay again here if the need aris […] es. Read moreGenuine Hotels.com guest review
Room was fairly clean.........just freezing!! good little continental breakfast. Fair enough for price.Genuine Expedia guest review
Yes it is cheap, but it worth cheap. It has moisture on bathroom, it takes an hour an a half to warm up the room cause the heater was not working when i arrived. I've been in cheap room before but this one got the gold medals.Genuine Hotels.com guest review
"It was good"
NiceGenuine Hotels.com guest review
"Toronto East HoJo Experience"
We stayed 3 nights at the hotel, the room wasn't cleaned with a noise bathroom door, used the swimming pool the second night and the sauna was under construction. The location was great for our purpose and you can see the hotel right from the 401 hwy at Warden exit. If all you needed is a place to stay at a convenient location, that won't be too bad, […] but if you expected more of a hotel, you maybe disappointed. Read moreGenuine Hotels.com guest review
I was only there for one night but the staff was courteous and when I had a problem with the heat in the room, it was dealt with promptly and efficiently.Genuine Expedia guest review
Response by Howard Johnson Inn & Suites Toronto East Guest, Thank you for your review, we are happy that you enjoyed your stay with us, we appreciate your comment, it shows how we valued our guests and we continue to work hard to improve our hotel to better serve our guests. If you ever need hotel in our area we hope you will choose us again.
"inexpensive but tired old hotel."
This hotel is located just off the 401 hwy in Toronto, is about 25 minutes from downtown Toronto and not far from shopping centers and food establishments. The staff were helpful. The hotel itself is an older building that is in need of a good makeover. It is tired and rundown looking. The rooms are large and fairly clean, and the bed was comfortable... […] but it's not a place you would want to spend your honeymoon or family vacation. The pool is large and well kept. The included breakfast consisted of bagels and bread for toast, cold cereal, orange and apple juice, coffee and that's about it. It is an ok place to spend the night if you are on a tight budget. Read moreGenuine Hotels.com guest review
"close to family"
I enjoyed our stay. would use Howard Johnson again.Genuine Hotels.com guest review
Response by Howard Johnson Inn & Suites Toronto East Dear Hugh, Thank you for your review, we are happy that you enjoyed your stay with us, we appreciate your comment, it shows how we valued our guests and we continue to work hard to better serve our guests We look forward to serving you again.
staff was friendly. room was the worst I have stayed in. smelled like an ashtray, yellow ceilings, peeling wall paper, cigarette burns in carpet .I could feel every coil in the mattress. I don't think it has been upgraded or decorated since the mid eighty's. i can't recommend it to anyone. perhaps someone from Howard Johnson's. executive board should […] check it out. Read moreGenuine Hotels.com guest review
The staff was good and my stay was a comfortable experience at the Howard Johnson MetropolitanGenuine Expedia guest review
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