I asked for a room with a flat screen and instead i got a room with a box tv house keeping was awful i asked for a few pillows and they gave me 1 the fridge wasnt included so i had too call for one that took hours my food went bad overall the hotel was cleanGenuine Hotels.com guest review
"This HoJo is past its prime."
Used to go to bar at this hotel back in the mid-90's. Bar is long gone but signs are still there for it. Pool was chilly, but the hot-tub was great. Room was satisfactory, but the hotel has a general 'run down' look & feel to it. Cheap accommodations, you get what you pay for.Genuine Expedia guest review
"Hotel and room"
We were only there for 1 night. The hotel was convenient. The staff wasn't friendly. The room was supposed to be "totally renovated", but it didn't seem like that to us. We didn't see anything new. The pillows were too soft and old. We were on the main floor and couldn't lock the outside door. Thank heavens for a safety bar. We won't be back.Genuine Expedia guest review
We have stayed here many times and have never been disappointed.Genuine Hotels.com guest review
As per price this hotel was ausuuuuuuuuuuuuuuuum I hope next time I will be stay again but some work need in pool and door specialy balkonys door As per price this hotel was ausuuuuuuuuuuuuuuuum I hope next time I will be stay again but some work need in pool and door specialy balkonys doorGenuine Expedia guest review
Front desk guy ......AWESOMEGenuine Hotels.com guest review
Everything was ok. Free breakfast was sub par. Mouldy bagel in the bread basket. The only thing good was the tiny DanishesGenuine Hotels.com guest review
"Deceiving, disgusting hotel."
Very poor conditions. Everything in the room was rusty, old and used to the bone. No smoking room that smells the cigarettes. Room not clean. The carpet is disgusting. Disgusting bathroom. Found nothing positive or even correct to say about this hotel. Even the breakfast is poor. The area does not inspire trust as if you are in an deserted industrial […] zone. I do not understand how such hotel still operates. It must be closed and renewed. I will never be there again Read moreGenuine Expedia guest review
Response by Howard Johnson Inn & Suites Toronto East Dear Guest thank you for your review, we feel your comment is unfair to us. We understand the hotel was not up to your standard. Most guests choose our hotel for location, friendly knowledgeable staff and all the free services that we provide also because our prices is reasonable compare to other hotels in the area. We have renovated some of our rooms, hallways, also renovated our indoor pool and we continue to improve our hotel to better serve our guests. Front Office Manager
I booked the hotel before reading the reviews, and was scared after reading all the negative reviews... However I was pleasantly surprised. The hotel staff was extremely helpful and friendly. They went out of their way to ensure our stay was comfortable. Our room was clean. There was a musty smell.. It seemed the room had not been used in a while however […] after opening the paio door in the balcony the smell soon was gone. The bathroom was immaculate, the bed sheets were clean. The housekeeping staff were amazing. They respected our privacy and did not touch or move a thing in the hotel room. The other guests in the hotel were nice as well. It was quiet past 10:00pm . The only thing that was wrong with our stay was that there is no elevator in the hotel. Lugging suitcases up stairs was not ideal... But for the price of the hotel it wasn't a huge issue. All in all, great stay, friendly staff and clean room! Read moreGenuine Expedia guest review
Inside the hotel was disgusting , very smoky smell all hallways and even out side of the hotel you could smell deferent smoke. Also , I am very unhappy of their service the person who was at the reseption counter was very disrespect and rude .more over, the room and hallway was smelly and dusty . It is better to this hotel should be removed from the […] list of Hotel. Com because it's not good for their reputation Note: I am very satisfied with the service of Hotel. Com Thank you Read moreGenuine Hotels.com guest review
"Not good for sleep"
Bed's very uncomfortae. Had No extra pillows on a Sunday night. I'm pregnant and need more support. Hubby and I use 2 pillows each at out own home not 1 each. Both slept awful!!!Genuine Expedia guest review
"It is close to the point interested of my destina"
The room very clean and comfortable. me and my wife like it and considered will return to Howard Johnson hotel again. the next time we travel to Toronto again soon.Genuine Hotels.com guest review
"Cheap, but wouldn't stay there again"
The front entrance is gloomy and needs to be remodelled. The staff at the front desk were not engaged. When I approcahed to check in the employeee did not acknowledge me until I spoke. The hotel needs major renovation. There is a sokey musty smell to the rooms. When the heat was turned on there was a burning smell like it hadn't been used in ages. Then […] the tempature would not stay consistent. It was cheap in price but I will not be staying there again. Read moreGenuine Hotels.com guest review
This hotel is the worst hotel you could ever stay in. its very outdated, furniture very old. hallways stink very badly. We booked a smoking room the furniture and blankets were filled of burn holes. We checked out 3 hours after checking in.Genuine Expedia guest review
The hotel is not well maintained, rooms are dusty & dirty, washroom is very dirty as well even the surroundings.Genuine Hotels.com guest review
Poor all round poor maintenance. Rooms are not cleaned well. Exterior grounds are not maintained. I am surprised Howard Johnson allows their name to be used. I will think twice about staying at a Howard Johnson again.Genuine Expedia guest review
"Not bad if stuck"
Room had a funky smell and my allergies started up at this room , hot tub was out of order and pool was very cold my kids are like fish and they did not swim in poolGenuine Hotels.com guest review
"ABSOLUTLEY DISCUSTINGLY DIRTY HOTEL"
This hotel room smelt like BUG spary. Their bed had a U in their matresses. Their carpet in their room had not been cleaned in years. Their bathroom was discusting the vanity sink was stained and unsanitary. Their shower stall was unkept. The toliet bowel had stains in it. The patio door was stuck and very hard to open. They had no ashtrays in the room […] or at the front desk. The outside of the hotel had a fleet of limousines being serviced on the property. The property outside was littered with cigarettes. Their hallways smelt of crack and pot I would not even keep my pet in this enviroment. ABSOLUTLEY DISCUSSDED WITH THIS HOTEL JUST A NIGHTMARE. Public health atorities should be notified. Read moreGenuine Expedia guest review
disgusting, dirty, noisy, toilet not bolted to the floor. stayed awake all night. left as soon as the sun came up. never again. hotel is full of unsavoury guests.Genuine Hotels.com guest review
"Good for an overnight stay"
Clean room, messy grounds, crummy breakfast, pool opens at 10 a.m. but you have to check out at 11 a.m.Genuine Hotels.com guest review
Was not the greatest! Room had stains all over the carpet. Cigarette burns all over the carpet even though was smoke free room. Cigarette burns in bedding as well and mattress. Shower was so hot was unable to use, could not regulate at all. My family and I left without showers! Was called and woken up at 10:00pm and asked if my child might be out in […] the hallway as there was complaints of noise on our floor! Unbeleivable! Read moreGenuine Hotels.com guest review
The bed is uncomfortable, you can feel the actual wires in the mattress squeezing you when you lay on it, the sheet is very old and dingy, dirty looking, like it was never wash. The carpet when you walk on it the bottom of your feet is full of dirt like you are walking with your bare feet outside the yard. The outside presentation looks like a desert, […] never been cut for ages, the entire upkeep is very deplorable. I would never go to that hotel again, nor recommend it to my worst enemy. The air condition looks so old and broken down, and it makes more noise than a freight train. The wall paper on the wall is old and nasty looking. Read moreGenuine Expedia guest review
"honda Indy racing Weekend"
Great stay and services, rapid acess to downtown Toronto via highway near the hotel,Genuine Expedia guest review
"HORRIBLE! Do NOT book this hotel!"
DO NOT STAY AT THIS HOTEL! The room condition was dirty, and the decor most likely hasn't been updated since the 1990's. Someone is running a limo service out of the back of the hotel, there is garbage piled up outside, and I think that there may be people actually living there long term. We were concerned about the safety of leaving our laptop and […] ipad in the room so we took everything with us when we left the room. Overall I would avoid this hotel. It is not worth the cheap price. Read moreGenuine Expedia guest review
"This is a Howard Johnson??"
We are seniors in our sixties. The facility is run-down, with minimal maintenance and cleaning. The courtyard was full of debris outside our room and definitely due for a mowing. The parking lot was dirty, the sidewalk gutters along the building covered with cigarette butts. Though my wife and I both smoke, we used the ashtray (which we had to ask for, […] so we are not down on smokers generally! The restaurant-bar was closed, and it appeared to have been for some time, although there was some painting underway, common area windows were filthy and the thermal seals had obviously failed some time ago. The property in general looked a bit seedy, other than the essentials and the lobby. We were able to get a wake-up call, just as well since the alarm clock in the room didn't work properly. We expect that there might be evidence of previous smoking, but ripped and stained wallpaper, carpets furniture and a vanity top with multiple burns, and a property littered with smoke butts would indicate to us that neither the management nor the tenants actually care what the place looks like. All things considered, we decided not the avail ourselves of the free breakfast, but found a Tim Hoton's a kilometer away instead. There is obviously a reason for the low price, but Howard Johnson appears to have fallen a long way, unfortunately. Read moreGenuine Expedia guest review
Good service for everything you need. Able to get a new room fast to please the client.Genuine Expedia guest review
Everything was great for what we needed. Thanks :)Genuine Hotels.com guest review
Response by Howard Johnson Inn & Suites Toronto East Dear Guest, Thank you for your review we happy you enjoyed your stay with us, we appreciate your comment, looking forward to serving you again. Front office manager
"Right By the Highway"
This hotel has been forgotten by Howard Johnson. Not easy to find, buidling in poor condition, cannot access rooms from inside lobby, furniture and TV very old, mattresses are not flat, the foot of the bed are on an incline. Only good thing about this hotel they had a smoking room.Genuine Hotels.com guest review
"Do not stay at this location."
The outside of this building in uninviting & old. Driveway's are full of pot holes & abandoned cars in the lot. The inside of the building smells trerrible, the rooms are old, the up keep of te bathrooms is discusting.Genuine Expedia guest review
"Our experience at Howard Johnson Inns and Suits"
We were shocked as we entered the room. Stains on the carpets, hair on the bed, mould on the ceiling of the washroom. Wish I had booked a better hotel.Genuine Expedia guest review
hot tub not working properly, showers in pool aea no hot watr, insuficient towels in pool area and took long time when requested; break fast aea not ready when suppose to be so we ahd to skip our firsta ppt--in summaruy, the extra amenities which we paid for were ot available which mnade our stay unsatisfactory and unecessarily expensivel changing areas […] shoddy Read moreGenuine Expedia guest review
for being an inn suites it was very bad. the room was musty. I was in room 1114 it smell like smoke. I tried to to talk to the house keeper and she would not get off her cell phone. I was trying to ask question about other rooms. She ignored me, she looked at me and walked away. Her personal cell phone call lasted 10 minutes.In over all the hotel looks […] run down and would never recommend it, Read moreGenuine Expedia guest review
"Easy access to North Toronto highways"
Non eventful,which is good newsGenuine Hotels.com guest review
"Disguisting, do not stay here"
DO NOT stay here, probably the most the disguisting I ever stayed in. There were stains on the carpet, the sheets were dirty and the boxspring were black with mold. Spend the extra money and stay somewhere elseGenuine Expedia guest review
"HoJo a little deceiving"
I must admit that Howard Johnson normally has a pretty good reputation. Unfortunately, this one is not at the top of my list. The location in good and there are restaurants near by. Although this is a positive thing, the pool area smelled really bad, the beds sank, and the bathroom was just dirty. And, the "free breakfast" is nothing to brag about (bread, […] bagels, cereal). Will not be going back. Read moreGenuine Hotels.com guest review
Room was clean with patio door to the outside with a place to sit. Hotel was clean with complimentary continental breakfast. I guess the only caveat is you get continental breakfast, pool etc discounts at the restaurant yet a charge to use the lobby computer? Other than that we were pleased with room.Genuine Expedia guest review
"Avoid certain section of this hotel."
There are sections of this hotel that should be avoided with extreme prejudice. There is one wing of the hotel is blocked off for your protection. The ice machine on the second floor is old, broken and moldy. Part of the back end of the hotel is rented out to a limousine service. I expected a lot better.Genuine Hotels.com guest review
"run down cheapie"
If you're looking for cheap and not cheerful this is the place for you. Yes it is cheap but the downsides are nonsmoking rooms next to a smoker's coridoor, filthy and damaged bathroom sink, inadequate tea and coffee and too tight to provide any extras, strong Chinese food smell from adjoining restaurant, unkempt outdoor area, broken door, etc. Nice […] pool though and good access to expressway, free parking. Read moreGenuine Hotels.com guest review
"Seen better days"
For a simple overnight stay in TO, with a pool, for price it is a deal. Having said that, it desperately needs a facelift; it needs better service, the free 'breakfast' needs to be improved, repairs and cleanup around the building and grounds need to be performed, get rid of Limos, buses etc scattered around.Genuine Hotels.com guest review
"My one night stay in Toronto east"
I was able to explore the shopping centers near the hotel. The. Shopping was three miles away.Genuine Hotels.com guest review
"Almost didn't find it. Wish we hadn't."
It was easy to miss the entrance of this hotel. We almost did. Reception area was dark and unattractive. No elevator to get to the second floor (we were carrying a heavy piece of luggage so it was an inconvenience). We were sent to a room that was already booked. Could of been quite embarassing. When we got a room of our own it looked seedy. Air conditonner […] was so noisy we had to turn it so low it was barely effecive. At least the bed looked clean so we slept there but left as quickly as possible the next morning. Read moreGenuine Hotels.com guest review
"close to our family"
we would never go backiGenuine Hotels.com guest review
The hotel was a little rundown but the rooms were clean and the staff was friendly. We asked about taking the subway downtown and the deskclerk was very helpful. He told us exactly what to do and it was a great experience. The pool and spa were very nice. The complimentary continental breakfast was good as well.Genuine Expedia guest review
It was a good stay , excactly what we neededGenuine Hotels.com guest review
We arrived at the hotel 15 minutes before check in and were told that the room wasn't ready come back at 3pm, we understood this as we were early. So we waited until 3:15 to go back in and try again and still our room wasn't available. We were finally about to check at after 3:30, we were told that because of the inconvenience that our room was upgraded […] to a deluxe suite. The room we reserved was supposed to sleep 6 adults, with 2 queen beds. We traveled with 2 adults and 3 children. The 2 beds were smaller then double beds and was very crowded for us. The sliding door that led to the "Balcony" was broken which made it very difficult to open or close. We took the children to the pool- no towel were provided and the pool appeared to be in ill repair. In the morning my wife walked down to the breakfast area with 2 of our children to check to see if it was open. It was indeed just opening up. The room had 5 or 6 staff eating the food, that we were under the impression was for the guests. The breakfast was limited enough, but to have to wait behind the staff as they eat and socialize was very disappointing. We will no longer stay at Howard Johnson, as this isn't the first time we were disappointed with the chain. Read moreGenuine Expedia guest review
clean, quiet, affordable. Good serviceGenuine Hotels.com guest review
"This hotel is FILTHY"
Room filthy, bathroom filthy, hotel is not clean and very outdated. For 10 or 15 more dollars you are in Holiday in or Monte Carlo Suites in better areaGenuine Hotels.com guest review
"you get what you pay for!"
title says it all!Genuine Hotels.com guest review
It was very pleasant and the staff was extremely accomodatingGenuine Hotels.com guest review
Incredibly unclean. I was afraid to turn on the facets for fear of what would come out. Old, mouldy smell. Significant amounts of mould in bathroom. Never, ever, ever, ever again.Genuine Expedia guest review
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