"Convenient to Fort Gordon"
No hangers in the closet in the room.Genuine Hotels.com guest review
"Nice room, good price"
I have stayed at tis hotel several times and have always been impressed with the quality of the room for a lower price.Genuine Hotels.com guest review
Wingate name is too classy for the up keep of this hotel. Every time foreigners take over something, the up keep goes down tremendously. The furniture was broke, I was scared to get in the tub, nats were flying everywhere. The carpet in the entire place was horrible, stained and smelled. Also, the entire building is hot, because those people want to […] save as much money as they can for themselves. I hatred my experience, couldn't even have company, to embarrassed Read moreGenuine Hotels.com guest review
"Met/exceeded my expectations"
Convenient location, near interstate and eatery's; AC worked fabulous on a most hot day. I will return if the need arises.Genuine Hotels.com guest review
The door lock was broken in the first room, so we couldn't get in the room. We were in another room until a room was available. So we moved to a third room. This room didn't have a T.V. remote. There was a squashed mosquito on the inside of the lid of the ice bucket. This was just gross.Genuine Hotels.com guest review
"Think Twice about stayinghere"
Wingates as a whole are great & I use them quite often however this hotel will make me think twice before I book again. Disappointing, dirty & unexceptable.Genuine Hotels.com guest review
"Close to Ft. Gordon"
The hotel was a good value. The staff was very friendly and helpful. My only negative comment is there was a cob web across one of the paintings which makes you think what else might not be being cleaned.Genuine Hotels.com guest review
"Gordon Hwy & Bobby Jones"
Hotel entrance not very visible from Highway, No shower curtain usually not an issue because the will put one up however, showering was the first thing I wanted to do upon checking in. Had no Ironing board or Iron. staff was able to eventually get us one. Phone in room did not work & there was a water bottle in the frigerator which had my wife question […] the cleaning job. Discouraged at first but after showering & eating came back & slept fine. Read moreGenuine Hotels.com guest review
"Overall pretty good..."
Small inconvenience at breakfast due to no utensils but all was good.Genuine Hotels.com guest review
"Better than other reviews"
I visited Augusta on a weekend where it was hard to find an empty room. I booked on Hotels.com and was skeptical due to some of the reviews. Not sure if I stayed at the same hotel as some of the other reviewers. Pros: Hotel staff was responsive/helpful and hand delivered extra blankets for my kids. All staff was kind and helpful on both shifts I interacted […] with. Room was clean, smelled good, and roomy for the price Cons: Just to split hairs, the TV had half the channels a bit fuzzy. Read moreGenuine Hotels.com guest review
The staff was the best part of my stay. The evening clerk was pleasant and the breakfast attendant was awesome. Customer service makes the difference.Genuine Hotels.com guest review
"Poor management poor security"
Will not stay againGenuine Hotels.com guest review
"It was ok..... Nothing Great or Bad to say"
This would be a great place to stay for the cost. I have nothing Great Great to say about it or Nothing Bad to say ....It was just a ok hotel.Genuine Hotels.com guest review
The hotel was pretty nice. The area around it was nice. It's not a bad neighborhood. Beds were slightly firm but the room was clean.Genuine Hotels.com guest review
"Could have been better"
The room was not bad, but it could have had bigger pillows for the beds. The staff was not very helpful and the location was hard to find.Genuine Hotels.com guest review
Room was nice but a bit on the small size. Breakfast and bed were both good. Air conditioning worked great!Genuine Hotels.com guest review
"Spend a few more dollars!!!"
It was okay, the rooms were okay, and the employees were okay. We had a bug problem ( spiders ) in our room. Call front desk and the lady said she would send someone up. No one never came, so we got some raid from the store our self. Spend ten or twenty dollars more and get better service.Genuine Hotels.com guest review
The hotel is very bland, for lack of a better term. Not as nice as other wingates that I've visited, but the rates are lower as well. Management seems very lackadaisical. I stood in the lobby for 10 minutes searching for an employee to check in. Not a bad place for the price, but nothing to write home about either.Genuine Hotels.com guest review
"Great service and great price"
My stay was excellent. I received a warm reception as soon as I walked in the door, check in was quick and efficient, and I settled into my room immediately. I didn't hear another peep the rest of the night; it was ridiculously quiet. The temperature is the room was excellent and the bed was absolutely majestic. I had great wireless all night and was […] able to complete the tasks I normally would at home. My shower the next morning was seamless, and I checked out with no issues whatsoever. Excellent choice out of all I could've made this time around. Read moreGenuine Hotels.com guest review
I was very disappointed with the mix up. I went to check-in. The receptionist was very nice. She asked me if I received a phone call about the room. I told her no. She said I should have received a phone call because the hotel was overbooked. No one called me to say that my reservation was being sent over to Baymont Suites. I was very disappointed because […] I've stayed at Windgate and thoroughly enjoyed my stay. Read moreGenuine Hotels.com guest review
"It was a decent stay."
I had a decent stay here. Nothing really to complain about other than the room I was in did not have a remote to the television. Neither did it have an iron and the ironing board did not have a cover on it. The room was spacious and clean from I could see from the naked eye.Genuine Hotels.com guest review
Great hotel for the price, but the sink drained slowly and I found a water bug carcass in the dresser drawer. For a three day stay, it was okay.Genuine Hotels.com guest review
Staff were too wrapped up in the television in the lobby. Restroom in room was gross. Left half opened bottles of shampoo on counter. If I had been able to get a refund I would have and stayed somewhere else.Genuine Hotels.com guest review
Overall a good hotel!!!Genuine Hotels.com guest review
"Went to see son,Navy"
Very nice. We were very pleasantly surprised , because the price was so reasonable and the place was so nice. Just look for the tall signGenuine Expedia guest review
"Just a place to lay your head"
Clean and comfortable room with a fridge, coffee-maker and fast & free internet; just don't expect good (any?) service. First I waited 25 minutes to finally have a desk clerk check me in. Then I arrived to a hot room as the a/c was only turned to "low fan." It took all night for the "high cool" to finally cool the room. I asked for a 7 a.m. wake-up […] call, and never received it. They advertise that they have razors and toiletries if you ever forget something. I forgot my razor, and the desk said they don't have those. Breakfast wasn't available at 9:30 on a Thursday. So, as long as you don't involve the employees you'll do fine. Read moreGenuine Hotels.com guest review
"Tucked out of the way"
Close to major highways but isolated enough to be quiet. Good quality for the price. Large room--large enough that it seemed to be missing a sofa. Clean room, good bed. I recommend, especially at the price.Genuine Hotels.com guest review
This hotel was okay- I think I was too pricey and I personally will not stay here again. The morning I was trying to check out I was at the counter for literally 10 minutes waiting for the representative to return to the desk.Genuine Hotels.com guest review
Staff and front desk very friendly and helpful. Had an excellent stayGenuine Hotels.com guest review
Its was outstanding!!!!!!!!Genuine Hotels.com guest review
We rented this room so we could pick up our soldier coming from overseas and spend a nice weekend with him. The Lamps were rusted and some didn't work, we had no shower curtain, the pictures were falling off the wall, we had no sun shade just a sheer so the street lights and sun lit the room at all times which kept our children up. I am extremely disappointed […] in our stay, and that we wasted our money. I would not recommend this place no anyone. Read moreGenuine Hotels.com guest review
"Excellent in every way, plus very Quiet and clean."
Everyone was curtious. Jamie at the front desk was very helpful. I will recommend the Wingate to friends and family.Genuine Hotels.com guest review
"Nice for the price."
The staff was very friendly. Expedia offered a $20 cheaper price then at the hotel. The bed slept real good. Found a large dead bug in the corner the following day.Genuine Expedia guest review
Hotel was nice, but not a lot of things to do around the hotel.Genuine Hotels.com guest review
"Good not great"
Room clean, good frig, walls a little thin, wish for brighter lightsGenuine Expedia guest review
The hotel was comfortable and the staff was very helpful. However, the room had some maintenance issues (door would not lock). Also there is little in the way of restaurants. You will have to drive up the highway to get to stores or restaurants.Genuine Hotels.com guest review
"Skip this place"
Key deactivated each day for our three day stay with two rooms. No apology or explanation from staff...only that we should keep the keys from contact with our cell phones, like we didn't know that before our stay. No, they have some sort of automatic deactivation for safety and failed each day to make sure it didn't happen for multiple-night guests. […] Also, they ran out of hot breakfast items. Read moreGenuine Expedia guest review
We arrived a couple of hours before check in, we needed to change for graduation @ Ft Gordon. The staff found us a room and allowed us to check in early. Great service.Genuine Hotels.com guest review
Was somewhat satisfied until I left my cell charger in the room, maid should have carried it to front desk, when my husband stopped by to get it someone else was in room wasn't allowed to retrieve it. Probably would not stay there again.Genuine Hotels.com guest review
"Excellent Stay! I'm a customer for life."
I loved my stay! Very clean and elegant atmosphere!Genuine Expedia guest review
"Manager Needs New Career or A lot of Training,"
Hotel manager screwed up my reservation ,credit,, new reservation. Did not contact me when she said she would. Was very unapologetic. She needs an accounting or other class and to learn how to use their computer system.. All other staff were great and cover up her mistakes and shortcomings. Breakfast can use bacon!Genuine Hotels.com guest review
Breakfast use to be better....Genuine Hotels.com guest review
"Fort Gordon wing ate"
Ok hotel. Main problem was a bottle of cleaner left in bathroom that my granddaughter got hold of. Could of been a bad situation but luckily she is old enough to know not to mess with itGenuine Hotels.com guest review
Easy in, easy out. Nothing to complain about. They did forget to put out bath soap and shampoo etc. I would recommend itGenuine Expedia guest review
I would definitely never stay at this Wingate hotel again nor would I refer this Wingate hotel or location to any family or friends. Check in desk clerk, unfriendly did not know anything about the location or what was in the surrounded area since she wasn't from Augusta.The Elevator smelled of country raided spray. The room nice size with 2 double beds; […] but behind head board was hair and alot of dust. There was only a half roll of bath tissue in bathroom and was kinda embarrassing asking for roll of tissue paper! What kinda put the nail in the coffin; was when housekeeping came the next morning at 10a.m. repeatly hitting on the door saying "housekeeping" about 5 time and even after replied started entering the room saying" I'm here to pick up trash"! After assisting with trash duties I ask if housekeeping could come later to clean up the room and I was told yes and know one did. Now hotel location was very convenience from Airport ,Fort Gordon and to local Auguta Mall. Read moreGenuine Hotels.com guest review
Everything was great but i stayed in room 212 and the door wouldnt lock. U had to pull it about 5 times for it to catch and stay shut. Shoukd prob get that fixed.Genuine Hotels.com guest review
I like the location. Close to Ft. Gordon and the mall. I have stayed here several times, but this stay was not so good. The room was by the elevator so it was noisey. The peep hole was broken so I had to fill it with kleenex so no one would look in. Also the microwave and refrigerator outlets didn't work. There were no wash clothes in the room, so I […] notified the front desk. They never brought any and I had to go downstairs to get them. Read moreGenuine Expedia guest review
Not as nice as most of the Wingates we stay in.Genuine Hotels.com guest review
I was not happy with my stay. The double lock did not engage with lock plate so I felt less than safe. There was no iron. the breakfast was less than adequate, there was no room service so I had to go ask for clean towels. The clothes hanger was down on top of the safe so there was only about six inches on each side of safe to hang clothes. The room […] just did not seem as clean as I have come to expect from Wingate. I will stay in Wingate Hotels but I will not stay in that hotel again. Read moreGenuine Hotels.com guest review
Very average. Ok for the moneyGenuine Hotels.com guest review
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