"Comfortable and Affordable"
Very comfortable, and very quiet. We were pleasedGenuine Hotels.com guest review
"Unlocated & Unclean"
we lost, the GPS couldn'T located the address of the hotel. We hang the No Disturb, but leave the room around 12:30PM. Came back around 9:PM tired and found the room uncleaned, and we reuse the tower.Genuine Hotels.com guest review
The beds were very small. The bathroom floor tiles were all cracked and had no grout in between the tiles so I keep cutting my toes. Also the lights were not working except on one light. Also the front desk staff when we checked in were very rude. I will gladly pay a higher price to stay somewhere nicer and friendlier next time. I will never recommend […] this location and find it hard to believe that Wyndham allows their name on this property. Read moreGenuine Hotels.com guest review
the cleanliness of the room was horrible, dead spiders in the corner of the room, spider webs in the corners, ants in the bathroom and the housekeepers harassed me about leaving beginning an one and a half before check out.Genuine Expedia guest review
"It was ok"
The bathroom was under construction. It was clean, the towels was hard.Genuine Expedia guest review
"Service was not good, room was comfy."
We are staying there a week so we did not want to complain, but bathroom floor was sticky and not clean, we put two towels down on the floor, the room was comfy, so was the wall unit was good. But the desk, the people were on the computer for the guest, and what ever they would be doing on it, had slowed the computer down tremendously. I could not log […] on to email, and or my bank, and could not use google maps. I tried to do just the simple things on the computer but I waited more than 30 minutes to get to the bank, I gave up told the desk, after I waited like 10 minutes. She said it was a modem problem, I know better. I told her there was so many things downloaded, I can see a lot of movies that are from unwanted/unpaid sources downloaded. The breakfast, dried and days old, and the syrup container was dirty, the yogurt was warm, not cold I threw that away, unfortunately. I was hoping I would not have to buy food for breakfast, due to holidays. Thanksgiving day no breakfast was served, or day after. Not good for those who are traveling and you can not find a place to eat anywhere. Read moreGenuine Hotels.com guest review
Staff very helpful!! People next door kinda of noisy....thin walls. Room was clean !Genuine Expedia guest review
Horrible, room was ransacked had to sleep in a colleagues room for the night , staff totally incompetent.Genuine Expedia guest review
"Fits my needs"
Hannah was very helpful and professional and always takes care of my needs when I stay here. Could use a scanner in the guest media center. For the price compared to local hotels, its a good place. Close to the freeway, but not too busy.Genuine Hotels.com guest review
Hotel itself was nice, but located a little on a back road and couldn't find the entrance from the main road right away.Genuine Expedia guest review
"Nice, but older"
The hotel is a little confusing to get to off the main road. The employees were very nice and the rooms comforatble, but the hotel was run down and not in the best shape. It was fine for me traveling on business, but I would never book a client to stay there.Genuine Hotels.com guest review
"Not worth it"
I have stayed at Wingate by Wyndham hotels before, and have always had a pleasant experience. This one was different to say the least. When I got in to my room the first thing I was greeted by was the hotel safe that had been ripped off the wall just sitting lose in the middle of the floor. The mini fridge was leaking water and the carpet around it […] was soaked and smelly. There was no grout between the tiles in the bathroom and the tiles themselves were lose. The toilet leaned to the left, and the shower curtain rod was not mounted correctly so the curtain drifted open while showering. The bath mat and towels had holes in them, and the couch had cigarette burns despite being a non smoking room (the room did not smell like smoke at least). The only positive was the bed, that appeared clean and was comfortable. I did not feel comfortable leaving any of my belongings lose on any other surface though, as the whole place seemed unclean. When I asked for another room, I was told that they were booked solid, even though there were only 3 other cars besides my own in the lot. Breakfast the next morning looked unappetizing, I skipped it all together. Read moreGenuine Expedia guest review
When we arrived at hotel at 7:00pm clerk advised that reservation had been cancelled by manager at 11:00am . No more rooms were available. There was no explanation for cancellation. In addition to Expedia confirmation, the hotel had also confirmed by phone the previous evening. We had been in the car for 10 hours. The manager and I are both glad that […] she was not on site when I was informed of "No room". Read moreGenuine Expedia guest review
It was great! Needed somewhere to stay that was near base and it was also minutes from entertainment locations as well.Genuine Expedia guest review
"Convenient to Fort Gordon"
No hangers in the closet in the room.Genuine Hotels.com guest review
fairly new hotel. room ok, bed lumpy just didn't feel very comfy driveway off woodsy dark road. Breakfast marginal. Came here after staying at new hotel in NC very different here.Genuine Expedia guest review
"Nice room, good price"
I have stayed at tis hotel several times and have always been impressed with the quality of the room for a lower price.Genuine Hotels.com guest review
Wingate name is too classy for the up keep of this hotel. Every time foreigners take over something, the up keep goes down tremendously. The furniture was broke, I was scared to get in the tub, nats were flying everywhere. The carpet in the entire place was horrible, stained and smelled. Also, the entire building is hot, because those people want to […] save as much money as they can for themselves. I hatred my experience, couldn't even have company, to embarrassed Read moreGenuine Hotels.com guest review
"Met/exceeded my expectations"
Convenient location, near interstate and eatery's; AC worked fabulous on a most hot day. I will return if the need arises.Genuine Hotels.com guest review
The door lock was broken in the first room, so we couldn't get in the room. We were in another room until a room was available. So we moved to a third room. This room didn't have a T.V. remote. There was a squashed mosquito on the inside of the lid of the ice bucket. This was just gross.Genuine Hotels.com guest review
"Think Twice about stayinghere"
Wingates as a whole are great & I use them quite often however this hotel will make me think twice before I book again. Disappointing, dirty & unexceptable.Genuine Hotels.com guest review
"Need true availability"
I ordered a room from Expedia a week before my arrival for a king size bed. When I came it wasn't available. I had to get a room with a double bed. This wasn't what I requested.Genuine Expedia guest review
"Close to Ft. Gordon"
The hotel was a good value. The staff was very friendly and helpful. My only negative comment is there was a cob web across one of the paintings which makes you think what else might not be being cleaned.Genuine Hotels.com guest review
"Gordon Hwy & Bobby Jones"
Hotel entrance not very visible from Highway, No shower curtain usually not an issue because the will put one up however, showering was the first thing I wanted to do upon checking in. Had no Ironing board or Iron. staff was able to eventually get us one. Phone in room did not work & there was a water bottle in the frigerator which had my wife question […] the cleaning job. Discouraged at first but after showering & eating came back & slept fine. Read moreGenuine Hotels.com guest review
"It was ok"
Hotel was clean but very outdated. Couch had multiple stains. I out a sheet over it. Bathroom was clean. Linen was clean. Furniture very outdated. Peep hole was missing.....meaning there was an open hole with tissue stuffed in. The staff was very nice though.Genuine Expedia guest review
"Overall pretty good..."
Small inconvenience at breakfast due to no utensils but all was good.Genuine Hotels.com guest review
"Better than other reviews"
I visited Augusta on a weekend where it was hard to find an empty room. I booked on Hotels.com and was skeptical due to some of the reviews. Not sure if I stayed at the same hotel as some of the other reviewers. Pros: Hotel staff was responsive/helpful and hand delivered extra blankets for my kids. All staff was kind and helpful on both shifts I interacted […] with. Room was clean, smelled good, and roomy for the price Cons: Just to split hairs, the TV had half the channels a bit fuzzy. Read moreGenuine Hotels.com guest review
To start with, this hotel does not have the pool advertised. Staff is unhelpful, and did not want to give our family of 5 5 towels. They thought we should share 2. Breakfast is decent, but they shut the lights off when they want you out of the dining room, and quit refilling food long before breakfast is over. The entire hotel is hot and musty, and […] our room had a rusted and broken handrail in the bathroom, an improperly hung mirror, and a sewing needle and straight pin in the carpet. It was miserable staying here with a family. Read moreGenuine Expedia guest review
The staff was the best part of my stay. The evening clerk was pleasant and the breakfast attendant was awesome. Customer service makes the difference.Genuine Hotels.com guest review
"Poor management poor security"
Will not stay againGenuine Hotels.com guest review
"It was ok..... Nothing Great or Bad to say"
This would be a great place to stay for the cost. I have nothing Great Great to say about it or Nothing Bad to say ....It was just a ok hotel.Genuine Hotels.com guest review
The hotel was pretty nice. The area around it was nice. It's not a bad neighborhood. Beds were slightly firm but the room was clean.Genuine Hotels.com guest review
"Could have been better"
The room was not bad, but it could have had bigger pillows for the beds. The staff was not very helpful and the location was hard to find.Genuine Hotels.com guest review
Room was nice but a bit on the small size. Breakfast and bed were both good. Air conditioning worked great!Genuine Hotels.com guest review
"Spend a few more dollars!!!"
It was okay, the rooms were okay, and the employees were okay. We had a bug problem ( spiders ) in our room. Call front desk and the lady said she would send someone up. No one never came, so we got some raid from the store our self. Spend ten or twenty dollars more and get better service.Genuine Hotels.com guest review
The hotel is very bland, for lack of a better term. Not as nice as other wingates that I've visited, but the rates are lower as well. Management seems very lackadaisical. I stood in the lobby for 10 minutes searching for an employee to check in. Not a bad place for the price, but nothing to write home about either.Genuine Hotels.com guest review
"Great service and great price"
My stay was excellent. I received a warm reception as soon as I walked in the door, check in was quick and efficient, and I settled into my room immediately. I didn't hear another peep the rest of the night; it was ridiculously quiet. The temperature is the room was excellent and the bed was absolutely majestic. I had great wireless all night and was […] able to complete the tasks I normally would at home. My shower the next morning was seamless, and I checked out with no issues whatsoever. Excellent choice out of all I could've made this time around. Read moreGenuine Hotels.com guest review
I was very disappointed with the mix up. I went to check-in. The receptionist was very nice. She asked me if I received a phone call about the room. I told her no. She said I should have received a phone call because the hotel was overbooked. No one called me to say that my reservation was being sent over to Baymont Suites. I was very disappointed because […] I've stayed at Windgate and thoroughly enjoyed my stay. Read moreGenuine Hotels.com guest review
"It was a decent stay."
I had a decent stay here. Nothing really to complain about other than the room I was in did not have a remote to the television. Neither did it have an iron and the ironing board did not have a cover on it. The room was spacious and clean from I could see from the naked eye.Genuine Hotels.com guest review
"Great place to visit!"
Tracey was the best!!! It was a very friendly environment, and the kids loved it. Definitely going back!!!!!Genuine Expedia guest review
"Nice hotel !"
My husband had appointments at the Va Medical Hospital and I had to get new ID's from Fort Gordon. This was the perfect place for us to stay! Not far from Gate 1 at Ft. Gordon and just a few miles away from the hospital. Lots of restaurants to chose from close by. The breakfast bar they served had lots of fresh hot coffee, a must for us! On some items […] we waited a little bit for fresh refills on eggs and sausage, but nothing to complain about. Check in was fast and easy. The young lady at the desk was very helpful and explained everything. Read moreGenuine Expedia guest review
Great hotel for the price, but the sink drained slowly and I found a water bug carcass in the dresser drawer. For a three day stay, it was okay.Genuine Hotels.com guest review
"Stayed for 1 night Fort Gordon Graduation"
Hotel was convenient to the base, clean neat outside appearance. Tracy at the front desk was very helpful and professional. My room was clean and nicely appointed. Everything worked and was quiet at night. I felt safe traveling alone and staying here. Breakfast was delicious, fresh and the hostess was polite and helpful, tables were cleaned after the […] previous customers finished and was able to read a paper and enjoy my breakfast. Staff answered my questions quickly and in the event they didn't have an answer were able to find some one who could. Very nice experience Read moreGenuine Expedia guest review
Staff were too wrapped up in the television in the lobby. Restroom in room was gross. Left half opened bottles of shampoo on counter. If I had been able to get a refund I would have and stayed somewhere else.Genuine Hotels.com guest review
Overall a good hotel!!!Genuine Hotels.com guest review
"Went to see son,Navy"
Very nice. We were very pleasantly surprised , because the price was so reasonable and the place was so nice. Just look for the tall signGenuine Expedia guest review
"Just a place to lay your head"
Clean and comfortable room with a fridge, coffee-maker and fast & free internet; just don't expect good (any?) service. First I waited 25 minutes to finally have a desk clerk check me in. Then I arrived to a hot room as the a/c was only turned to "low fan." It took all night for the "high cool" to finally cool the room. I asked for a 7 a.m. wake-up […] call, and never received it. They advertise that they have razors and toiletries if you ever forget something. I forgot my razor, and the desk said they don't have those. Breakfast wasn't available at 9:30 on a Thursday. So, as long as you don't involve the employees you'll do fine. Read moreGenuine Hotels.com guest review
"Tucked out of the way"
Close to major highways but isolated enough to be quiet. Good quality for the price. Large room--large enough that it seemed to be missing a sofa. Clean room, good bed. I recommend, especially at the price.Genuine Hotels.com guest review
This hotel was okay- I think I was too pricey and I personally will not stay here again. The morning I was trying to check out I was at the counter for literally 10 minutes waiting for the representative to return to the desk.Genuine Hotels.com guest review
Staff and front desk very friendly and helpful. Had an excellent stayGenuine Hotels.com guest review
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