"Nice Hotel on the beach"
Good food, could be more variety Only one pool with no poolbar and no shadow Beach sandy, but windy and always waves.Genuine Expedia guest review
The staff is very professional the food is amazing and the entertainment crew is equipt with very animated and vibrant people.Genuine Expedia guest review
"Could have been worse"
After staying 2 nights at a nightmare of a resort, we transferred to the Be Live Grand Marien - which was a blessing. Although it was still not ideal, compared to where we were it was heaven. The grounds were nicely kept, the room/view (we were in the "new" building with an ocean front room) was beautiful, and the overall ambiance was relaxing. While […] the food and drinks could have been better, anything was an improvement over our first -shall remain nameless- resort. Read moreGenuine Expedia guest review
"For the price is Worth it."
My lady and I were very Pleased with the hotel. The food was great the rooms were outstanding and the staff were very nice people. We loved it and we recommended for any couple that wants to escape the real world and spend a few days in paradiseGenuine Expedia guest review
"Pleasent hotel with all luxury necessities ."
Wonderful from check in to checkout. No complaints or issuesGenuine Expedia guest review
Great sevice, great entertainment, Bellboy Rafael very helpful.Genuine Expedia guest review
Great staff went out of their way to inform us.Genuine Hotels.com guest review
"Ok hotel... 2 1/2 to 3 star."
When I first walked into the resort I was not impressed. The lobby seemed like a old motel from back in the days, dark and uninviting. Check in was smooth. We were taken to our room in a golf cart which was better then walking to it. Once we opened the door to our room all I smelt was moldiness and must. The sheets pillows and towels had a musty smell […] to them. We had to go to the front desk and ask for our sheets to be changed. The new sheets still had a musty smell to them but was way better then the ones before. We had room 8222. Our view from our room was the only reason we did not mind the smell since we were hardly in our room. We had a view of the pool. The food was average. Had its good and ok days. Beach was nice. I wouldn't recommend this hotel to people I know. There are way better hotels out there. They have a bar which plays good music. Also there is a disco called Pure a few steps away from hotel. Drinks are not free. Read moreGenuine Expedia guest review
decent place ,,, food was basic buffet and ok at best, the special dining where you reserve it was very good ,,, the room needs more towels per day and 1 day they did not clean my room til like 3 pm ,, I had to say excuse me hello ,, please clean MY ROOM , but for the money it's hard too beat it, came on sunday when the crowd was leaving ,,, the last […] thing is they have too do something about people taking the umbrella by the pool , towels left there for hours is ridiculous ,!!!!!!!!! Read moreGenuine Hotels.com guest review
"DO NOT WASTE YOUR MONEY, THIS HOTEL IS TERRIBLE!!"
We stayed at this hotel during the first week of July 2013. We got there about 1 1/2 hour before check-in time which was scheduled for 3 o'clock. The lady at the reception area refused to allow us to go the dining room or any other area in the hotel unless we pay about US $100 extra. Overall the service at this hotel is terrible. Pros: Pool is clean, […] the closeness to the beach and the appearance of the facility. The rooms are decorated nicely and clean. The food was above average. Cons: Customer service is terrible, the reservations for the a la carte restaurants are a nightmare, not enough towels, blankets, silverware, drinking water. The people selling time shares target guests and trick them by asking if they would like to make a reservations for the restaurant and instead they just try to sell them a time share. The buffet restaurant is under staffed and more often than not guests have to get their own drinks and utensils. I WOULD NOT RECOMMEND THIS HOTEL TO MY WORSE ENEMY. Read moreGenuine Expedia guest review
"Greatest time by the beach"
Everything was beautiful and worth every penny. My best friend and I plan to bring more people and make it a once a year trip every year when possible.Genuine Expedia guest review
Stayed at the resort for 3 nights. Food had its ups and downs, for the most part no complaints. Good mixed variety on a nightly basis. Staff were friendly and accommodating, the entertainment was nice at night. Rooms and grounds were well kept and beach was nice enough. For the price you'd be hard pressed to find better. Overall I'd say if your considering […] staying here do it. Read moreGenuine Hotels.com guest review
It was great good food nice pool and people were niceGenuine Expedia guest review
Nice pool. Very friendly staff. The rooms were nice and confortable. Air Conditioning was very pleasent. Food was very low average.Genuine Expedia guest review
The workers were all extremely friendly and accommodating. George infante the concierge was very friendly and was so accomodating making reservations and recommendation for the resturants. I was so surprise that once someone learned your name they remembered it.Genuine Expedia guest review
"A RELAXING STAY!!"
This was our first time in Perto Plata and we loved it! Upon arrival, we were upgraded to a superior deluxe room. Our room was very clean. The staff was amazing! Everyone was upbeat, positive and charismatic! The food was great. They had everying, from fresh juices and smoothies to fresh salads, meats and fish! There was a huge variety of fresh food, […] even for the pickiest eaters (kids)! They had theme nights at the buffet which was fun. ALSO, lots of alcohol here to choose from!! Daily activities for everyone: zumba, volleyball, water sports, etc. We loved the evening entertainment, every night the staff would put on a different show. My only issue here-THE LACK OF NIGHTLIFE & ENTERTAINMENT FOR YOUNG PEOPLE! It was very boring at times, after 10 PM it was comletely dead here. There are a couple of ok nighclubs and casinos outside of the hotel. A TIP*: If you go on any vacation, make sure to take dollar bills for tips. The staff appreciate it greatly and go an extra mile to make you happy! I.e., better drinks and better service. *Don't forget the BUG SPRAY for the evenings! Reviewers, this hotel is perfect for families with kids! Overall, we had a great vacation! Read moreGenuine Expedia guest review
"Nice Hotel....don't expect too much tasty food!"
My boyfriend and I visited Puerto Plata, DR for 5 days and stayed at this location for Memorial Day weekend. Overall, our stay was very relaxing. We received generous greetings from almost all of the staff. We accidentally received an upgraded room. I decided to be honest and say something; however, they allowed us to keep the room. It was very clean! […] The view was fair, as our building (building 9) was off near trees. We did have to keep our "Do Not Disturb" sign up in order for them not to come "tidy up" all of the time. As far as food is concerned, you have to make reservations well in advance for their restaurants on site (9AM-1PM). With all that was going on, we never got a chance to make reservations, so not sure how tasty the restaurants are. The snack bar was disgusting! I've never seen white rice ruined in my life. The burgers looked very suspicious. As far as the buffet...it was fair. Some things were tasteless and others were what seemed to be imitation Dominican food. We did an excursion to Paradise Island. They provided us with lunch. This was the best meal there. For breakfast (9am-11am), they decided to clean all of the food up by 10:15. Maybe they will change the time so people will have time to get food before the cleanup. Check out was quick and easy. Be careful of the locals on the beach, as they will harass the mess out of you no matter what and they're not too good with taking hints. Read moreGenuine Expedia guest review
"My husband an i have Great Vacation over there"
This is my first time at Be Live Grand Marien, i enjoy my vacation over there. The beach is very interesting. The staff is friendly. My room is very confortable. I enjoy the disco and the theater.Genuine Expedia guest review
"Fine hotel. Customer service inept."
Front desk staff are the least friendly at the resort. It should be the other way around. Don't expect any staff to ever say anything such as "we apologize for the inconvenience" when they drop a ball such as our keys getting deactivated when someone with the same last name checks out that day or when we had to move rooms because the toilet wouldn't […] flush. (Deposit spins and spins but never goes down the toilet even after changing rooms. Maid only witnessed the time it actually worked and just kept saying to me "no complain, no complain.) I don't care about the language barrier - there are enough French and German guests here that they've learned phrases for that they could easily be taught what to say when a guest has been inconvenienced. We had to walk the length of the resort to get our keys fixed and they just said "here you go." They present a careless attitude like that's just how things run. Yes, the buffet food is bland, but that's how Caribbean food is. Superior Deluxe Rooms are nice, but various things are falling apart. Service and attention overall in restaurants is decent, but they seriously need a training course in customer service and not looking like we're indifferent to them and that kind of work ethic is contagious. We felt we were being treated indifferently as if they were pouring a drink for one of their coworkers as opposed to a guest. Read moreGenuine Expedia guest review
"Not bad/but not great."
I had an okay stay this hotel. I sent clothing to the laundry but not all items were return. So I do not recommend using this service option. The maids service have an issue giving you room towels on a consistent basis.Genuine Expedia guest review
had a great vacation at this hotel ,staff is great. need to have music by the beach,too quietGenuine Expedia guest review
"Great Family Place"
This is a very nice and impressive Hotel, the location is great and the people over there went out of their way to make sure we were comfortable. The ENTERTAIMENT GROUP and the whole staff is great, we stayed at different places, and I have to tell you that this place was as good as any other ones in the area. thanks for the good time.Genuine Expedia guest review
"Great hotel for family"
Fantastic! I like the service. The food was good and the employees were frendly.Genuine Expedia guest review
"Good hotel for couples and families."
They should improve the variety of foods at lunch and dinner. The show every night was spectacular!Genuine Expedia guest review
The rooms are cleaned and well-kept. However, they cleaned my room late in the afternoon and upon my request. One day was not even cleaned. The were supposed to stock the refrigerator with national drinks, as per the description. However, there was only two cans of beer and two cokes. By the way, I do not drink, but I feel the administration of the […] hotel must be made accountable for what they write. The food in the buffet was not so appealing. The service was not that great either. The waiters and waitresses, although they were very friendly and nice, lacked training. They failed to look around to see where they were needed. So, we have to wait a while to be served coffee or get a table ready. All these details point at the administration of the resort. It is not well-administered. I do not blame the people that work in the resort. They want to do a good job and are well-intentioned and committed. It is the top management that lacks leadership and administrative skills to provide the training people need to do a good job for the customers. Read moreGenuine Expedia guest review
"need help and improvements"
they invested all the money in lifestyle Holidays and forgot about be . they should be betterGenuine Expedia guest review
"Spring Break Vacation"
This was our first time to Puerto Plata, the resort was great, the buffet wasn't that good but the restaurants were very good. The house keepers weren't refilling our refrigerator with drinks so we had to ask the front desk to have our refrigerator refill with drinks and they only fill it with 2 bottle of sodas and 2 cans of beers and there are 3 of […] us, thought they could have filled it enough for 3, same thing with the towels, the first few days we had to ask for another set of towels, again they only gave us for 2 bath towels, no hand or cloth towels, so that was a little frustrated! But overall we enjoyed our stay there and had a great time:) Read moreGenuine Expedia guest review
Very boring Place, the food its terrible and the worst customer service ever my advise is not even look at this hotel.Genuine Expedia guest review
"Good value. Not a 4 star by American standards"
The rooms are very different, ranging from "horrible smell" for the first floor away from the sun to "nice" for the third floor facing the sun. Same for the food - from OK for Buffet and Brazilian, to good for Mexican, to very good for Gourmet. Staff is nice and friendly.Genuine Expedia guest review
"Great hotel for me!"
I am not experienced traveler. It was my second vacations in all life. I loved this place! It was paradise for me! I appreciate every moment that I spent in this hotel. It was a lot of funny contests, shows, games. I had no time to be bored. I will come back one day!Genuine Expedia guest review
"Great place for everyone"
The best thing about this resort is the staff, they are super friendly and lots of fun. The worse thing about it is the food. I would stay again just because of the staff and don't mind losing weight from not eating.Genuine Expedia guest review
"Don't do it"
Wow! As a person who has been to the DR over 50 times I feel this could top worst hotel in the DR yet. They just don't care. Underpaid, under managed, lack of commitment .....who knows but something needs to change. One clear example of so so many is three nights in a row of large black clumps of hair in both beds. I've never seen anything like it. […] The food you can't even explain! They have three places to eat but with out a 48 hr reservation you could only eat at the "all you eat" If I had more time I would go on but in short DON'T DO IT!!!!! Read moreGenuine Expedia guest review
"Great hotel, specially for a family"
Hotel was good overall, the food was not so tasty at the buffet but at the restaurants was great! Very quiet, Excellent for the price!Genuine Expedia guest review
"Think about somewhere else"
First off I have been to many hotels in the area and there are way to many employees who walk around all day. They are no where as nice as the other resorts in the area. It's hard to get comfortable at this resort with all the employees walking around looking lost, grounds crew mowing grass and the photo shop people bothering you all day. Would not […] recommend, Christmas lights, landscaping and service was all half assed and will stay somewhere else next time. Read moreGenuine Expedia guest review
"Typical all-inclusive for all ages"
Pros: Beach, large rooms, balconies, incredible views, entertainment and activities, the ocean, the smoothies at breakfast and at check-in, good amenities. Cons: tried to take us aside for a sales pitch for their VIP club, the room had a strong mildew smell at first. This is a typical all-inclusive. The food is plentiful, although nothing to rave about. […] The hours of service were quite ample. There were organized activities for those wanting to join in. The room: During the sales pitch, they claimed they were a four star hotel, but we only had two bath towels and one hand towel and one washcloth for two people who were in and out of the water and showering often. The bed and pillows were in good condition. Everything in the mini bar was included: two cans of beer, a coke and a sprite -- that was it. There were all age groups visiting -- many Europeans, some Americans, few Dominicans. Staff were nice. Even with the complaints, I would go back again at the right price. After all, the beach was great and there were no worries. Read moreGenuine Expedia guest review
"RELAX AND SLOW LIFE DOWN"
UPON ARRIVING, I WAS UPGRADED TO A SUPERIOR OCEAN VIEW ROOM, WHICH I WAS NOT HAPPY WITH THE VIEW OF THE OCEAN. AS I ADVISED THE EXPEDIA REP WHEN I MADE THE RESERVATION, MY MAIN ROOM CRITERIA IS TO SEE THE OCEAN! I RETURNED TO THE FRONT DESK AND SPOKE TO FAUSTO. HE IMMEDIATELY GAVE ME TWO OPTIONS TO GO CHECK OUT WITH THE BELLMAN. WE GOT TO THE FIRST […] ROOM, A STANDARD OCEAN VIEW ROOM, WHICH I IMMEDIATELY MOVED IN TO. IT WAS THE SAME ROOM THAT I HAD STAYED IN SEVERAL CHRISTMASES AGO. NATY, THE PERSON ASSIGNED TO TAKE CARE OF MY ROOM TOOK BETTER CARE OF ME THAN MY MOTHER USED TO. BREAKFAST, LUNCH, AND DINNER WERE EXCELLENT AT THE CAYUCO RESTAURANT. YOGELY GREETED ME WITH A BEAUTIFUL SMILE AND AN EQUALLY ATTRACTIVE TABLE FOR EVERY MEAL! EVERY EMPLOYEE THAT I CAME IN CONTACT WITH WAS FRIENDLY AND PROFESSIONAL. I CAME TO REST AND UNWIND, BUT WAS ALSO TEMPTED BY THE BEACH TO INCLUDE IN A COUPLE OF LONG WALKS ON THE BEACH. I LEFT THE PROPERTY TOTALLY RECHARGED AND FEELING LIKE A NEW PERSON! THANKS TO THE ENTIRE MARIEN STAFF! Read moreGenuine Expedia guest review
staff is very friendly. Food is yummy probably the best in all inclusives Ive had in recent times. Beds are a bit stiffGenuine Expedia guest review
"Good value, but not 5 star."
Very good value. Although the appearance of hotel was impressive, some of features showed wear and tear. AC in my room was frigid. They came three times to fix it...but never did get it fixed. Had to turn of AC so I didn't freeze. Food was pretty good. Service and staff were very good.Genuine Expedia guest review
I enjoyed the hotel...this was my second time staying...the first time we stayed it was awesome everything was great this time however our room smelled of mildew and mold and we were by the ocean which made our room feel drab and damp when we opened the door...the room had kind of a musty smell and the bed was uncomfortable to me that I had a difficult […] time sleeping...the grounds itself were beautiful and the staff was always professional and attentive to our needs...I like the hotel and would go back but would lie a room in the 8000bldg like my first trip... Read moreGenuine Expedia guest review
Great vacation!! My 10 year old son loved it. Great for families with kids.Genuine Expedia guest review
""GREAT VACATION HOTEL""
EXCELLENT SERVICES ,GREAT FOOD ! VERY GOOD STAFF ! IT IS A GOOD HOTEL DEFINITELY RECOMMEND.Genuine Expedia guest review
Stay was excellent. Room alittle molded, but okGenuine Hotels.com guest review
"good hotel for families and couples"
Needs a bit of renovation , whole pool bar area flooded after torrential rain . I had to wade through one foot of water to return to my room . Also had water coming in through bathroom ceiling.Genuine Expedia guest review
"Nice hotel for family"
It a nice hotel and peaceful place I just went for a weekend and I had so much fun but the only thing that ruin ma vacation was the rain.. Try to look the wheater firth...everything else was amazing thank uGenuine Expedia guest review
"Clean hotel...good location, friendly staff"
Staff were generally very helpful and courteous. Only down side is the aggressive timeshare staff that seem to be a part of the hotel so there's no getting away from them. A polite "no Gracias" does not work with these folks. Food was generally below average but the gourmet restaurant has good food but you have to book it early in the day or you're […] out of luck Read moreGenuine Expedia guest review
"Great for the price!"
Great hotel for family. Food was good, but you NEED reservations for the nice restaurants which i didnt get a chance to go to. The buffet food was good, atmosphere was good, drinks were good and beach and pool were great. Do it!Genuine Expedia guest review
The stay was great , but the food could be better , they should have typical food , not different flood like oriental , Italian , Asian , and alsO the restaurant should be open every night .Genuine Hotels.com guest review
"need to be rebuilt completley,from the inside out"
room smell terrible, bathtub paint falling off, bottle of water,one soda and can of beer HOT,sitting on the table,pillow smell,room service were ignorant and when i checked out,they told me that i owed money for phones calls that i never did. one one bartender per bar and 20 people on line to get one beerGenuine Expedia guest review
"Costa Dorada Puerto Plata."
Great staff! Nice people. Great pool great food specially the gourmet dinner. The room was clean but needs renovation. The bed was not comfortable, not enough sheets. Overall 3.5 to 4.Genuine Expedia guest review
It was a great experience, i rated overall with 4 only because they should improve there snack bars, the snack wasn't that good, but on the other hand the rest off the food was great. My wife and i can recommend this hotel!!!!! :)Genuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )