New remodel a year or so ago. Trying to be hip. Nice ambience. Comfortable bed. No breakfast included. Small bathroom, not much clothes storage in bedroom. Great views and beach area. Wonderful restaurants close by. We would come again.Genuine Hotels.com guest review
"Great resort! More than just a hotel"
The food was overpriced and not great but available at convenient times. The warm pool with a view of the ocean, the fire pits, lovely beachfront were all a great surprise. Definitely caters to families so is not quiet, if that's what you're looking for.Genuine Hotels.com guest review
"Vacation in Paradise"
An amazing place to stay while in the Florida Keys.Genuine Hotels.com guest review
"A few concerns"
On arrival, we had two rooms reserved, but were told they had been mistakenly assigned to different buildings. We waited quite awhile as the receptionist looked for two rooms closer together, and when we learned a band would be playing that night, we requested a quiet location. We were told that we would have very quiet rooms. While the area was quiet […] and the room was, too, the room doors onto the hallway and the outer door were not, and the hallway had a loud echo. Every time someone came in or out of a room, the doors banged behind them, and whenever someone went out the outer door, there was a loud bang on opening it and another when it closed. Since there were quite a few guests coming and going, this woke us up repeatedly. We also were surprised by another guest entering one of our rooms while we were inside. He claimed he thought it was his room. The door was locked, but the maid let him in because he said he'd forgotten his key. Read moreGenuine Expedia guest review
great rooms with ocean view. we were surprised and delighted to have an ocean view. We wanted to stay over but they were booked.Genuine Hotels.com guest review
The location is excellent for the annual Uncorked food and wine festival. The rooms are recently renovated with new furniture, paint, and flooring. However there are some maintenance issues. The building facing the marina can be loud at night. The Tiki Bar plays loud music until late into the night or early morning. But the view is spectacular. The […] Resort is very large and there is much to do. But the only thing happening after 10:00 is the Tiki Bar. Read moreGenuine Expedia guest review
"Good and not so good"
The location is stunning love the beach water just amazing. We had a problem some crazy woman the night before wrote all over the walls and they repainted the room so rhe smell was bad they moved us to another room which was fine. Have us 4 complimentary drink tickets . Staff was wonderful night manager Steve I think was great . The rooms are done up […] so nicely just very well done coastal . But the bathrooms are aweful they never upgraded since around the early 1980's they really need to be redone to charge the $300 a night after taxes and resort fees . If they did that it would be amazing Read moreGenuine Hotels.com guest review
"Dude, When You Come to the Keys, You Gotta Stay He"
Awesome. The view, the room, the staff. The bars. Clean rooms. Friendly fast check in/out. Lively bar chooses to watch the games or the sunsets. Get a great rate on-line before you pull in.Genuine Hotels.com guest review
"Missed opportunity will poor front desk service"
Front Desk was disorganized and gave poor logistics info on layout and room logistics from where were told to park in a very spread out complexGenuine Hotels.com guest review
"January stay at PCI."
My girlfriend and I went down to the Postcard Inn to escape the Polar Vortex up in Michigan and enjoyed our stay. We checked about right on time at 3:30 and had no trouble finding our room. We had a double queen room and were overall pleased with it, the bathroom could use a little updating and cleaning but overall was a nice room. We really enjoyed […] the beach/pool area and found it very relaxing and access to delicious beverages was close by. There was many restaurants on site but we chose to go off site to find seafood and key lime pie! I would recommend the place to anything from young families to retired couples although most guests seemed to be in the 30s to 40s range. Read moreGenuine Expedia guest review
"Lovely hotel with private beach"
Hotel staff were beyond nice and very helpful. Loved the bars and Restaurant on site. The hotel was close to all the happenings of the keys but far enough away for quiet and comfort. Rooms were very nice and clean the beds were super comfy and the pillows were fantastic.Genuine Expedia guest review
"Not a good place to spend a restful night"
1. Resort fee of $15 added at check-in above prepaid hotels.com rate. 2. Loud music late into the evening. 3. After music ended, loud guests outside our room, one of whom spent several minutes puking off our balcony. After I complained, manager comped the extra charges. Still...Genuine Hotels.com guest review
"Is this jail or a resort?"
The location and set up is incredible. But everything you do is incredibly restricted!!! I couldn't enjoy my own drinks I brought down from my room on the beach, pool or anywhere on the property, even though they were in cans or plastic cups. I wasn't allowed to carry a small cooler with drinks and snacks on to the beach, so I had to take a long walk […] back to my room every time I wanted a snack, juice or a beer. Other friends from nearby resorts were not allowed to visit us, they weren't even allowed on the property. Most people had a bad attitude. Never again. Read moreGenuine Hotels.com guest review
The Postcard inn was very nice... The staff was great, but the manager Joe was Fantastic !! If you have any problems, ask for Joe !! I would highly recommend this place to anyone... I 'll be staying again, and am looking forward to it !!Genuine Hotels.com guest review
We stayed for one night. The room was very nice. It was clean with excellent beds. The only complaint involved the entry door which had gaps at the bottom. This was brought to the attention of the staff who indicated they would look into it. There was a small beach in front of the hotel. The grounds were well kept. The sand area was kept groomed. There […] appears to be renovations being done to the complex involving upgrading. Overall I would recommend this hotel. Very reasonable prices. Read moreGenuine Expedia guest review
"Good hotel on excellent property"
The Postcard Inn is a mostly renovated property with some great attractions at the resort! There are five bars located on the property. From Shula’s 2, the sports bar, to the Rum Runner where Zac Brown shot the video for Jump Right In, A RAW bar and a tiki bar, you’re sure to find something for your island soul. A “500 foot view” of the property would […] have you believe that it is a rocking 5-star property ready for anything you can ask! The buildings are clean and nicely landscaped with palm trees, sand and a scattering of sunshine! Reality is a little different, but it’s still a nice spot on a beautiful piece of land! Read moreGenuine Expedia guest review
Very small rooms, nothing like the pictures on the internet. Enamel missing in the bathtub. Musty smell in the room agrivated my wifes allergies. We booked for 7 nights, but only stayed 1, because of the conditions.Genuine Expedia guest review
"I got bumped"
They bumped me & my family for the New Years week to their sister location: La Siesta. Postcard Inn looked great. La Siesta was absolutely horrible. They picked up my room cost; but honestly, you couldn't pay me to stay there. Dirty rooms. Absolutely disgusting & nothing how the Postcard Inn Manager described when "selling me" on the changed accommodation. […] They allowed us to use the Postcard Inn facilities, which only made matters worse since the Postcard Inn looked so nice. I would have much preferred they offer me a different week versus putting me in La Siesta. A horrible hotel for me, my wife & our 3 children. Read moreGenuine Hotels.com guest review
"Huge upgrade, but still wouldn't recommend"
Postcard Inn has clearly poured a lot of money into the upgrades and marketing of this hotel that used to be - literally - the worst ranked hotel in every user review site you could find. The room decor is cute, the sense of entry in the lobby is great, and the beach area is awesome. But they seriously need to spend some money on the actual facilities […] - the outside of the buildings still look run down and awful, no signage on property directing to room numbers, etc. Almost there, Postcard Inn, but you're not done yet. Now pay attention to the outside and you'll have a home run. Read moreGenuine Expedia guest review
"Handy stopping point"
Perfect location to stop on your way to Key West for a night. Great bars on property. Staff was WONDERFUL. Updated rooms look great and the bed was very comfortable, but bathrooms were not upgraded. The new decor is so tropical and fresh. Great for the price.Genuine Hotels.com guest review
"Great location, needs more care"
The location is awesome, and the beachfront/pool area is beautiful and well maintained. However, we booked a room with a king bed and were given 2 queens , and the staff said they couldn't do anything about out it. There was also a big wet spot on the rug which smelled like it could have been dog pee. Other than that, the place has a very fun and relaxing […] feel. Read moreGenuine Expedia guest review
"Best stay of our entire trip"
This was to be a stop over to key west but ended up staying longer then planned. The view is breathtaking and the hotel staff were very very friendly. Joe and Monica were the best hotel managers we have ever come accross and Monica spefically called me to say good bye. nothing less then 5 stars to this place. Jet ski and boats rentals on site and […] they get 5 stars too... Read moreGenuine Expedia guest review
HI- got a great deal. Nice room. but building no elevator and feels like a college dorm hallway to get to your room. Beach has crushed shells, not sand. Jetskis too close to beach and disrupts what would be a great sunning, swimming spot on the Atlantic side. If you get a great deal, its fun. If you pay list you'll be sorry. Shula's steak house on site […] is great! Read moreGenuine Expedia guest review
"Great hotel with its own beach and beach side pool"
Friendly and helpful service. Pleasant surroundings and rooms nicely decorated, clean & friendlyGenuine Expedia guest review
"Getting away from Ft Lauderdale for a getaway."
Had an absolute wonderful romantic getaway with my girlfriend here. Hotel staff was friendly and helpful. Room was very clean and decorated well. The bed was clean and comfortable. We had a king size room with standard view, but you could see a little bit of ocean through the tree in front of the room. But who cares when the private beach is only 50yards […] from the room. I like how the hotel has several Tiki bars with specials. Our room had a little refrigerator which was great. The hotel reception even assisted us in finding a place to rent a little sailboat for a short leisure cruise. I highly recommend and would definitely stay here again for the price ($130 with fees and tax). Read moreGenuine Hotels.com guest review
The room was ok, but the food at one of the restaurants was amazing!!!Genuine Hotels.com guest review
The hotel location was amazing, beach, bars, fire pits; all amazing. The rooms were not so amazing! They really need to renovate. Paid more for 2 nights at Postcard Inn than we paid for 2 nights at the Double Tree in Key West!Genuine Hotels.com guest review
"Paradise off the highway"
Hotel property was great. Right on the water. GreatTiki Bar and drinks. Nice pool and beach. Ideal stop-over on the way back from KeyWest to Miami.Genuine Expedia guest review
"big let down"
while I have stopped at the location several times over the years to eat lunch or have drinks while on my way to Key West, this is the first time we decided to stay there..to relax at hotel/tiki bar. we only wanted to stay one night. The room that was given to us was in the original hotel bldg...approx. 60years old. renovated, but still had peeling […] paint/sheetrock from an obvioius water leak in bathroom. room was on main parking lot, above the public womens bathroom and overlooking( in the rear ) the marina's fish processing shed. Also, the room was 20 feet from the tiki bar which had a dj pounding out high decibel level tunes till 11pm. We were told we could not switch rooms. we were also charged a service fee covering a coffee machine in the room, coffee service /lemonade service in the lobby,pool chairs, beach chairs, and wifi. Regardless of whether you use pool, beach chairs or even drink coffee...will NEVER stop again Read moreGenuine Hotels.com guest review
"nice place, but"
I thought the place was beautiful, but the room was missing things that I am used to in a hotel room. There was no tissue, no chair, no long mirror. The bed was very comfortable. We only stayed one night on our way to Key West. The next day we had breckfast at the Cheeca Lodge and wished we stayed there.Genuine Hotels.com guest review
Great staff and adorable rooms. Request to be away from elevator!!Genuine Hotels.com guest review
"Nice hotel, very nice private beach"
Stayed one night, nicer resort in the area. While I appreciate the nautical theme of the rooms, I did not care for the rope headboard and rope decorations in the room. They smelled musty and bothered my allergies.Genuine Expedia guest review
"Enjoyed our stay!"
We stayed for four nights in November 2013. Our room was clean, quiet and comfortable. The staff was very pleasant and helpful. The hotel has a lot to do onsite and is a great location to other attractions as well. Would definitely stay there again.Genuine Expedia guest review
"Too Much Money For What You Get"
We stayed one night in the PostCard Inn and had to switch rooms due to a gas smell in the first one. The staff was friendly about switching rooms but then were told it smelled that way because we turned the heat on. The room was 60 degrees when we walked in and turned it up to 70 which is apparently turning the heat on and caused the horrible gas smell […] as if you were in a jiffy lube. (The second room had the exact same smell and didn't touch the AC). The bathroom in the first room did not even have a trash can in it nor did it have one in the entire room. The sink had toothpaste stains on it which did not look like it has been cleaned in a while. I would not recommend this hotel and definitely wouldn't stay here again. Read moreGenuine Expedia guest review
"Beautiful location and unique hotel"
Room was small but clean and tastefully decorated. Not for families but perfect for an adult getaway. Lots of bars and live music.Genuine Expedia guest review
Our stay was nice. I realize it was the off season but do think they could keep the restaurant/bars on the property open to use during our stay. They were either closed or shut down very early. Their computer system was not working so could only pay cash & the internet did not work. My husband booked it for my 50th birthday and it looks beautiful on […] line and is nice but felt it was too expensive for what we got to experience or NOT experience. May try again sometime. Read moreGenuine Hotels.com guest review
"perfect long weekend"
perfect long weekend...find they are too particular about the deposit on top of the charges....Genuine Hotels.com guest review
"Decent hotel-Not the Ritz but decent"
Hotel was decent. Nothing Fancy, don't expect much. Its not a boutique hotel either. Think of a tropical holiday inn. I know this hotel use to be pretty cruddy-they have def spent some cash upgrading it BUT it still needs a tad bit more. Bathrooms are small, shower is tiny, sink is tiny, only 1 mirror in the whole room. It is def clean and spacious. […] The lobby is nice, and the pools are OK. We were just there for 1 night for a wedding down the street so we were ok with experience. If it was a weekend-getaway I would of NOT been a happy camper. Read moreGenuine Expedia guest review
"Nice hotel close to everything"
Our family stayed here for our 30 year wedding anniversary. We really enjoyed the beach, pool and loved that everything was so close by. The staff was friendly and accommodating. Our rooms were clean and very comfortable. We look forward to visiting the hotel again.Genuine Expedia guest review
nice and relaxingGenuine Expedia guest review
"Last night of vacation was such a let down..."
We stopped here on our way back from Key West. When we arrived at 3:50, the clerk at the front desk called housekeeping to see if the room was ready, which, after some discussion, she decided it was. She said to please let them know if we needed anything else. We got up to the room, and the housekeeper told us we were in the wrong room - after about […] 15 minutes of phone calls and mis-translations, we finally were able to settle in our room, which they assured us was completely ready. I went out to the car to get the last of our things, only to come back and not have my key card working in the door. We called and the front desk manager, Joe, brought us a new set of working keys with a coupon for a free drink. OK, a little hassle, but they tried to make it right and the room was nice- obviously a renovation but clean and nicely appointed. Until I tried to wash my hands - there was no soap. Also no cups in the bathroom. We called down and asked the desk to bring these items up while we went to dinner. We went out for dinner, and stopped at their Tiki Bar to use our free drink coupon on the way back. The ladies room was a disgusting display of paper towels and TP on the floor, 4 out of 6 stalls clogged and unusable, finally found one that I could flush to use, it had a drain in the floor where the cap to the drain was loose and sticking up. The soap dispenser was out and the hand dryer didn't work. Got back to our room - no soap or cups still. No refund b/c I used Expedia. Read moreGenuine Expedia guest review
"Go back in time."
This place is real old. It has bars/outdoor resturants on site and you can see a lot of fish in the water while eating. Has a nice man made beach and a clean pool and a couple of little shops. You can also swim in the ocean. they need to redo bathrooms in the rooms. Has good cable with a lot of channels and large new TVs . Safe in room. They gave me […] plenty of towels but they were old. also pillows were old. People were nice and tried to give you want you asked for. You can rent jet skis and boats there also they have different sight seeing trips in boats. fishing boats for charter next door. sort of a family vibe would be a beautiful spot for a new hotel. if you dont mind old and sort of going back in time this is for you. gas station and Shula burger near parking lot. a good size property. I would not stay there again. It is more like a motel than a hotel you can park by your room and some rooms have a balcony which is nice if you have an ocean view. Read moreGenuine Expedia guest review
The room was comfortable and very accommodating. The grounds cannot possibly be nicer and the staff is overwhelmingly friendly. The faucet in the shower was backwards (hot was cold and cold was hot) but that tiny detail didn't compare to all of the positives of the hotel!Genuine Expedia guest review
"Excellent place & close to the beach."
I enjoyed the stay at Postcard Inn. This was my first time in the Keys. My room overlooked the beach area & was very clean. The staff was always friendly and polite. Everything I wanted to do was within walking distance beach, jet ski, fishing boat, and dive boats. Two very popular bars Tiki and Rumruners were on the property. Shula's very good resterant […] was on the property as well. My only regret was the time of year & week I visited which was October. Not a lot of people around. If you want to visit during the off season make sure your time covers a weekend. Read moreGenuine Expedia guest review
DumpGenuine Hotels.com guest review
Just a great time.Genuine Hotels.com guest review
"OLD OLD OLD"
We were told this room was one of the few that had not been updated and believe me... it was true. I think the room had been cleaned but it was hard to tell by all the grime on the walls. It was probably nothing a new tub, new tile, paint and new beds wouldn't cure but it was a surprise when we opened the door.Genuine Hotels.com guest review
"Could be better"
The Hotel is nice enough three star, as was expected. However it was really over priced and under delivered. The room was nice and clean, but the pool area needed to be cleaned up. It needed atendants to stop by and clean the area up and provide towels. The real down fall was the lack of notice that a major event was occuring rendering the hotel some […] what understaffed. But the event planner realy blew it! They allowed some fool at the event to blair the Red Hot chilli peppers at the pool at 8:30 am until several guests called to tell them to shut it down. By then the entire resort was awakened. So not good for sleeping in on a Sunday morning. We advised the management about these items. They were nice enough, but the GM still has not called us back to discuss this. Read moreGenuine Hotels.com guest review
"Nice grounds on bay"
Doors extremely heavy closing on you leaving bruises, could not use doube sink 2 at a time due to position of door to bath, staff abrupt and inconsiderate at times, only 1 mirror in bathroom no other in roomGenuine Expedia guest review
Very friendly staff. Great location! Good fun if your into loud music, and loud people.. Bring earplugs if you want to get any sleep. I wouldnt bring my children there. Got a free upgrade which was nice, but a bit over priced for a hotel of that class... My third and last time I will be going there. :)Genuine Hotels.com guest review
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