Residence Inn by Marriott Houston Downtown - Houston

904 Dallas St, Houston, TX, 77002 United States
Hotel Info: 866-539-0037
Guest rating 4.6 / 5
90% Recommend
(Neighbourhood average 4.4)
4.6 overall guest rating
Reviewed by 10 guests
Average for the neighbourhood is 4.4
"Great Room for the Money"
 by Pam from Denver
The hotel was nice and clean, very cheery help and they threw in a hot breakfast with the night's...
10/21/09
29.7558, -95.36694
Hotel coordinates:

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Guest review summary

  • 4.6 Average rating: All Trip Types
  • 90% Recommended
  • 10 Reviews
  • 4.4  Hotel Service
  • 4.5  Room Comfort
  • 4.6  Hotel Condition
  • 4.7  Room Cleanliness

Average rating by Guest Trip Type

Select a trip type to see only those reviews

Trip type Number of reviews Average rating
All Trip Types (10) 4.6
Business (3) 4.7
Romance (2) 5.0
Family (0) 0
With Friends (1) 4.0
All Others (4) 4.5

Overview

Welcome to the Residence Inn. If you are searching for affordable comfort and quality, then look no further. Housed within the Historic Humble Oil Building in the center of downtown Houston, the Residence Inn by Marriott Houston - Downtown offers spacious Studio, One and Two- Bedroom Suites all with the convenience of a fully equipped kitchen, separate living area with sleeper sofa and Daily Housekeeping Service.
Whether you're traveling to Houston on business, pleasure or relocating, our entire staff is committed to creating a wonderful and memorable experience during your stay with us. You will truly be among friends at the Residence Inn Houston Downtown. Come experience world- class accommodations from a name you can trust. The hotel houses a number of restaurants, including the Humble Cafe, the Cou rtyard Bar and a Dinner Delivery Service.

$15-$30 Gift Card
Book a stay in a “$15-$30 Gift Card” rate category February 5 – April 4, 2010 for travel February 11 – April 18, 2010 and receive a $15 VISA Gift Card per room per night up to two nights (maximum $30).
Must pay and check-in with a valid Visa card to receive this offer.  Register within 30 days of check-out on the Website listed on the voucher. Voucher may be redeemed in USD or CAD. A gift card will be mailed within 4-6 weeks. Limited number of rooms available, blackout dates and other restrictions apply. Stays booked under this promotion are not combinable with any other discounts or promotional offers. Void where prohibited.

Why book with us?

  • Hotels.com doesn't charge cancellation fees
  • We're just a phone call away: 800-2-HOTELS (800-246-8357)

Amenities

Services

  • ATM/banking
  • Coffee in lobby
  • Complimentary breakfast
  • Complimentary newspapers in lobby
  • Express check- in
  • Express check-out
  • Fitness facilities
  • Internet access - wireless
  • Laundry facilities
  • Parking (surcharge)
  • Parking (valet) $22-Wkdy $17-Wkly
  • Parking garage
  • Safe-deposit box - front desk
  • Spa tub

Business & Event

  • 24-hour front desk
  • Audio-visual equipment
  • Business services
  • Dry cleaning/laundry service
  • Meeting rooms (small groups)

Accessibility Features

This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.

Rooms (all rooms include)

  • Air conditioning
  • Cable/satellite television channels
  • Climate control
  • Clock radio
  • Coffee/tea maker
  • Complimentary toiletries
  • Cribs (infant beds) available
  • Electronic/magnetic keys
  • Hair dryer
  • High-speed Internet access
  • Housekeeping daily
  • Internet access (complimentary)
  • Iron/ironing board
  • Kitchen
  • Microwave
  • Multi-line phone
  • Premium television channel(s)
  • Refrigerator
  • Rollaway beds
  • Separate sitting area
  • Shower/tub combination
  • Sofa bed
  • Voice mail
  • Wake-up calls
  • Welcome amenities

General

  • Air-conditioned public areas;
  • Elevator/lift;
  • Number of floors: 10;
  • Number of rooms: 171;
  • Patio;
  • Swimming pool - outdoor
Check-in time is 3 PM
Check-out time is Noon
Pet fee charged at hotel/condo
Pets accepted

Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Know before you go

This hotel has a smoke-free policy.

Dining

A complimentary buffet breakfast is provided each morning and complimentary snacks or light dinners, beer, wine, and nonalcoholic beverages are provided during Monday-Wednesday evening social hours.

Dinner Delivery Service - Provided by local restaurants.

The Humble Café - Lobby level at the adjacent Courtyard by Marriott. Casual dining. American fare. Breakfast and dinner.

Courtyard Bar - Lobby lounge at the adjacent Courtyard by Marriott. Beer, wine, and cocktails. Open nightly.

Market - Adjacent to the front desk. Snacks, beer, wine, and nonalcoholic beverages. Open 24 hours.

Recreation

The recreational activities listed below are available either on site or nearby; fees may apply.


  • Hiking/biking trails nearby
  • Swimming on site
  • Tennis nearby

Guestrooms Guestrooms

Studio

Hotel Info: 866-539-5093

One queen bed and sitting area with sofa bed. Full kitchen with refrigerator, microwave, oven, dishwasher, coffeemaker, toaster, cookware, dinnerware, and utensils. Complimentary high-speed Internet access. Two multi-line phones with voice mail. Cable TV with premium channels. Grocery shopping service available. Pets accepted (surcharge).

All rooms include All rooms include
  • Air conditioning
  • Cable/satellite television channels
  • Climate control
  • Clock radio
  • Coffee/tea maker
  • Complimentary toiletries
  • Cribs (infant beds) available
  • Electronic/magnetic keys
  • Hair dryer
  • High-speed Internet access
  • Housekeeping daily
  • Internet access (complimentary)
  • Iron/ironing board
  • Kitchen
  • Microwave
  • Multi-line phone
  • Premium television channel(s)
  • Refrigerator
  • Rollaway beds
  • Separate sitting area
  • Shower/tub combination
  • Sofa bed
  • Voice mail
  • Wake-up calls
  • Welcome amenities
Accessibility features

Terms & conditions

Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
The following fees and deposits are charged by the property at either check-in or check-out.
  • Valet parking: $22 Sunday-Thursday; $17 Friday-Saturday, per 24-hour period, with in/out privileges The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
    Prices shown exclude taxes and fees unless otherwise stated.
  • Area map

    A short guide to Downtown Houston

    Banking and oil giants lend their name to downtown Houston’s skyscrapers. Key attractions here include the Theater District, the Toyota Center, Minute Maid Park, and Downtown Aquarium. With more than 40 institutions, the Texas Medical Center occupies the area south of downtown. Also south of downtown are the Houston Zoo, Reliant Stadium, and the Astrodome.

    see all hotels in Downtown Houston

    Nearby Activities & Points of Interest

    Less than 0.5 mile

    • Downtown Houston - 400 yards
    • Houston JPMorgan Chase Tower - 600 yards
    • Houston City Hall - 600 yards
    • Sam Houston Park - 700 yards
    • Hobby Center for Performing Arts - 700 yards
    • Theater Under the Stars - 700 yards
    • Tranquility Park - 700 yards
    • Christ Church Cathedral - 700 yards
    • Jones Hall - 700 yards
    • Alley Theater - 700 yards

    1.0 - 3.0 mi

    • Houston Central Business District Heliport (JDX) - 2.2 miles

    3.0+ mi

    • Houston Greenway Plaza Heliport (JGP) - 4.3 miles
    • Houston Transco Tower Heliport (JGQ) - 5.8 miles
    • Houston William P. Hobby Airport (HOU) - 8.8 miles
    • Houston Westchase Helipad (JWH) - 11 miles
    • Houston Ellington Field Airport (EFD) - 16 miles
    • Houston George Bush Intercontinental Airport (IAH) - 16 miles
    • Houston West Houston-Lakeside (LKS) - 19 miles
    • Houston Sugar Land Regional Airport (SGR) - 19 miles
    • Houston Park Ten Helipad (JPT) - 20 miles
    • Lake Jackson Brazoria County Airport (LJN) - 45 miles
    • Galveston Scholes Intl. Airport (GLS) - 46 miles

    Reviews

    Residence Inn by Marriott Houston Downtown 2009.10.21
    Recommended Trip type: With Friends "Great Room for the Money"

    Reviewed by Pam of Denver on Oct 21, 2009

    The hotel was nice and clean, very cheery help and they threw in a hot breakfast with the night's stay. Would stay there again.

    Overall Rating

    4.0 out of value="5"
    • 4.0 Hotel Service
    • 4.0 Hotel Condition
    • 4.0 Room Comfort
    • 4.0 Room Cleanliness
    Residence Inn by Marriott Houston Downtown 2009.10.01
    Recommended Trip type: All Others "Great Introduction to Houston"

    Reviewed by Michael of Miami Beach on Oct 1, 2009

    This hotel is very convenient to all downtown attractions and one block from the light rail. Was in town to visit and attend a Texans game. Very nice city and nice hotel. Breakfast was good and the hotel had free internet. Always a plus.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Residence Inn by Marriott Houston Downtown 2009.03.02
    Recommended Trip type: All Others "Buffett Breakfast"

    Reviewed by Coretta of Lynwood on Mar 2, 2009

    The food was outstanding.The front desk service was outstanding and so was the VALET SERVICES.The room service was o.k. they left dirty sheets in our room one day.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Residence Inn by Marriott Houston Downtown 2009.01.07
    Recommended Trip type: Romance "Great room for the money"

    Reviewed by Ryan of Houston on Jan 7, 2009

    This was a great hotel room. The staff was friendly and the room was nice. They even had a breakfast buffet in the morning. I would definitely stay here again.

    Overall Rating

    5.0 out of value="5"
    • 3.0 Hotel Service
    • 4.0 Hotel Condition
    • 4.0 Room Comfort
    • 4.0 Room Cleanliness
    Residence Inn by Marriott Houston Downtown 2008.11.05
    Recommended Trip type: All Others

    Reviewed by a Hotels.com guest on Nov 5, 2008

    This guest did not leave a comment.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Residence Inn by Marriott Houston Downtown 2008.11.05
    Recommended Trip type: Business "What an unexpected surprise"

    Reviewed by Mark of Dallas on Nov 5, 2008

    We were just bombing into Houston for an overnight business stay, so I just shopped price. I would have expected to pay at least 50% more than the room rate I paid for the amenities, location and service. The room was very spacious and the kitchenette was a nice bonus, especially if you were staying for a few days.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Residence Inn by Marriott Houston Downtown 2008.05.14
    Not recommended Trip type: All Others "Homeless people...."

    Reviewed by Ryan of Houston on May 14, 2008

    Contruction outside. Only has valet parking. No access from parking lot, must walk a block around the building with homeless people. The hotel room overall was clean, spacious, and fairly comfortable despite only having a queen size bed. We only needed it for prom night so it was okay.

    Overall Rating

    3.0 out of value="5"
    • 3.0 Hotel Service
    • 4.0 Hotel Condition
    • 3.0 Room Comfort
    • 4.0 Room Cleanliness
    Residence Inn by Marriott Houston Downtown 2008.05.07
    Recommended Trip type: Business

    Reviewed by a Hotels.com guest on May 7, 2008

    This guest did not leave a comment.

    Overall Rating

    4.0 out of value="5"
    • 4.0 Hotel Service
    • 4.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness
    Residence Inn by Marriott Houston Downtown 2007.08.09
    Recommended Trip type: Business "Decent and affordable place in middle of downtown"

    Reviewed by BB of Canoga Park, CA on Aug 9, 2007

    This is just a decent business hotel, located roughly in the middle of downtown about six blocks from the convention center, within an easy walk of the theater district and the streetcar. Nothing fancy but my suite was clean and quite spacious. Free breakfast was really good, too.

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 4.0 Room Comfort
    • 5.0 Room Cleanliness
    Residence Inn by Marriott Houston Downtown 2007.06.27
    Recommended Trip type: Romance "Awesome Staff!"

    Reviewed by Courtney of Alvin, TX on Jun 27, 2007

    I was so pleased with the quality of this hotel and even more wowed by their incredible staff, from the eager to give directions (valet) to the very knowledgable front desk staff. If you asked for advice of a good restaurant they would look up a few give you directions, and ask if they could make a reservation for you. Everyone at the hotel went out of their way to make sure we had everything we needed. Even maintenance workers who we passed in the hallway asked about our stay and if there was anything they could do to make it better. Talk about impecable customer service! I had a wonderful stay and I woukd reccomend this hotel to anyone! Great Great choice especially for the reasonable price!

    Overall Rating

    5.0 out of value="5"
    • 5.0 Hotel Service
    • 5.0 Hotel Condition
    • 5.0 Room Comfort
    • 5.0 Room Cleanliness

    Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews

    Enter stay dates for availability (Enter your travel dates)

    mm/dd/yy
    mm/dd/yy
    Adults Children
    age 18+ 0-17