Comfort Inn and Suites Hazelwood - Hazelwood

Stay was good with the exception of no hot water when we showered.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Good place to stay for the night, did all I needed it to do...

Genuine Hotels.com guest review

decent room for the price

Genuine Hotels.com guest review

Evening staff was helpful, friendly and enjoyed the casual coversations. Morning breakfast lady was nice and helpful, friendly. Room was good, clean. Little out dated, but hey we aren't renting the place for a year. Only negative was when checking out the morning gentleman kind of disappeared in the back and we had to wait along time to get checked […] out. One of the cleaning crew had to find him. Strange. Other than that it was an overall great stay. Read more

Genuine Hotels.com guest review

The staff was great on all shifts and at all times. We stayed 5 nights and my wife and I agreed that we won't shop prices or locations on our next stays.

Genuine Hotels.com guest review

Ok people understand that this is not a 5 star hotel due to the price. The staff was friendly and check in and out were both quick and simple. Room was clean and did not have any bad odors. I was actually impressed that the room was nicer than I expected. Nice sports bar in walking distance!!

Genuine Hotels.com guest review

Large rooms, well kept. Only negative is the smell of chlorine in the lobby because they have a swimming pool. Well maintained and very nice.

Genuine Hotels.com guest review

This is good basic hotel. But they will make a copy of both your drivers license and credit card!! They claim they are required to do so but most other hotels do not. My advice is to stay away - if someone has access to that info it makes ID theft very easy

Genuine Hotels.com guest review

Manager is a great guy! Very nice breakfast and and a great place to stay in St. Louis.

Genuine Expedia guest review

Everthing was nice. The room was clean and very nice. The breakfast was very good.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Was told on the phone that this hotel had a pool that was open so that our kids could relax and have fun before bedtime. Upon arrival discovered the pool was closed for maintenance. Room was hot and showed signs of aging. Breakfast was cold and very minimal in choices.

Genuine Hotels.com guest review

The front desk staff and breakfast dining area staff were remarkable. Everybody was very friendly and helpful. I travel alone with my 3 kids frequently and usually choose low priced hotels to save money and oftentimes it is true that you get what you pay for. I felt that I was treated very well and my children and I were taken very well care of during […] our stay. I would stay there again if the need ever arose. The tile floor in the pool area did seem exceptionally slippery to me though. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Stay was decent, however, the cleaning crew neglected clean our room on Friday June 22.

Genuine Hotels.com guest review

Overall, an average hotel. Clean enough, nothing fancy. The pool was very cold but the kids still had fun. Good place to stop if you're doing an I-70 road trip and need a place to crash.

Genuine Hotels.com guest review

The staff was very friendly and professional. They provided bottled water to stay hydrated on our way home and while being tourists in St Louis. The hotel is located 25 minutes from all of the places we visited it was clean and they serve a great breakfast.

Genuine Hotels.com guest review

Great value for the money, room was clean and comfortable, staff friendly, good breakfast, would not hesitate to stay if in the area again

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We were there for a funeral, so the majority of the family stayed at this hotel. I had a King suite that had a microwave and refrigerator which helped out a lot because I was in and out, so re-heating and storing food was much needed. The hotel staff was great and really worked with the family as far as placing everyone on the same floor. The breakfast […] was outstanding. It had a variety of selections, including hot eggs and sausage, waffles, toast and a great menu overall. We were highly satisfied with the service we received. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Nice Place. Halls could use some cleaning. Good Breakfast.

Genuine Expedia guest review

the staff there were wonderful, kind, friendly and helpful. very nice stay. the room had a couple issues toilet did not flush well each time and there was a cigarette burn in one of the comforters. we i told them about the toliet they did let the maintance personel know. one of the best hotel visits i have had GREATLY due to the wonderful staff. they […] we professional and just i could not say enough about how wonderful the staff was. especailly the night crew. amazing people. if i go back and need a place to stay i will go back there because of the wonderful staff. Read more

Genuine Hotels.com guest review

The hotel itself was not impressive. There were burn holes in my comforter and the wall paper was falling off. It smelled like they sprayed a bottle of febreeze while cleaning and it lingered on my clothes even after I got home. However, we did eat at a fantastic restaurant down the road from the hotel, Pearl's Cafe. Pearl's is a must!

Genuine Hotels.com guest review

desk clerk rude... not as nice as of a place as others

Genuine Expedia guest review

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Genuine Hotels.com guest review

not as pictured,needs updates,no furniture in rooms,does not feel welcoming, will not stay there again!

Genuine Hotels.com guest review

Nice Hotel, I have stayed there a couple times, the second time specifically chose this due to my pleasant first experience with them. Not the best location, but for the comfort of the room and bed, cleanliness of the bathroom and the overall condition of the hotel I am very happy, will plan to stay there again...

Genuine Expedia guest review

I stayed three nights. First, they canceled my reservation after calling them and telling them I would arrive late. Secondly, they re-booked me for one night and then forgot I was there so they neglected to clean my room until I was ready to check out. When confronted they said how should we know your room needs to be cleaned if you don't tell us. It […] was the worst stay I have ever experienced. When I wanted to speak with a manager, somehow they were always not around, not working, or unavailable. Read more

Genuine Hotels.com guest review

We stayed one night while traveling from MO to OH. It was a nice hotel for the price. I would stay there again.

Genuine Expedia guest review

Reserved non smoking room for my family and received one that reeked if smoke regardless of what it was posted as. Manager on duty was rude and argumentative and initially refused us another room stating there wasn't one available. After stating I would talk to the general manager the next morning he suddenly came up with another one. The beds were […] hard and uncomfortable. Breakfast was removed in th middle of us eating. Our view a long since vacated car lot close to interstate. Pool right next to front door at check in so once a group of kids decided that it would be fun to to sit in the breakfast area and soak all the fabric seats for us to enjoy sitting on. Of course staff were completely disinterested. If u need something in your room the mgr on duty runs it up and places a sign in desk saying he will be right back stating they are helping other customers? What kind of shoddy operation is this? We will never return. Very unsatisfied. Read more

Genuine Hotels.com guest review

Great place to stay! Only complaint was that our sheets were not changed for the entire 4 nights we were there. Other than that everything was great!

Genuine Expedia guest review

For a visit to North County, there are not many choices. Comfort Inn was one of about 6 hotels that work for us. It is close to Ferguson, Florissant and Hazelwood. The room was showing a bit of age, as was the lobby. Clean, but dated. Swimming pool seemed convenient, but no hot tub. Breakfast was fine, with waffle maker. The hotel is just off of I-270, […] and the only close fast food was a Jack-in-the-Box within walking distance. Read more

Genuine Hotels.com guest review

I read many reviews before taking the family to St. Louis for the weekend. This Hotel seem to pass the test. The picture looked great, there wasn't any funny odor. The location was superb for a family get away, St. Louis MIlls Mall has everything a family coould ask for with a built in ice rink, and go cart track we went there twice during our stay. […] THE HOTEL, On Sat. night there was cursing outside our window at 3:18 am. The woman( she metioned her own name but I will keep that private) was cursing so loud, as she was calling the police and explaining her story to the operator on the phone every detail could be heard by everyone in our family along with other in the hotel guests (there was a quiet whisper among groups at the continental the next morning). She was upset because after performing for a bachelor party in room 102, she went to another room on the 3 floor where there were 15 guys (what did she think was going to happen?). She was unable to remember which 300 room it was but became agitated because a gentleman (for lack of the more proper adjective) was becoming agressive. She felt threatned and left without getting her clothes. I was imagining a half naked stripper sitting outside our room window screaming because she wasn't able to retrieve her clothes. Her friend who was with her kept telling her that the clothes were in the car...but who knows what was going on. The police arrived, she explained her story again using the vulgar language that my 6 & 7 year old heard. The whole event lasted 20 minutes or so. It sure did clear up why the bass and the loud rap music woke me up 12:50 am early that evening. I will never stay there again. Stay at Crown Plaza down the street. Same price but much better company. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We have stayed at this hotel many times before so we were a bit surprised at how bad a shape it was in this last visit. The sheets, pillowcases, comforter, carpet were disgusting! We have small children and I didn't even want them in the bed due to fear of bugs or past residents pubic hairs lerking in the sheets! I am totally disappointed and will not […] be back again. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The only nice thing I thought was the comfort of the bed. The pool was on the cold side even though it is supposed to be heated. Very slippery floor in the pool area.

Genuine Hotels.com guest review

This is an ok hotel for a couple nights, but I would want something nicer for a longer stay. This hotel could use some updating. The staff was ok. We were awakened twice the second night, once when someone tried to come into our room (the front desk said the employee before him coded the wrong room number for another guest and then the phone rang a […] few hours later and no one was on the other line). Read more

Genuine Hotels.com guest review

This hotel could stand updating but it was adequate for our overnight stay.

Genuine Hotels.com guest review

The motel is clean and the staff is friendly. The pool is smallish - but OK. (No hot tub, if that's important.) Breakfast was fine, though not enough tables meant eating with strangers (I don't mind this, but ,maybe some people do) or finding another space to eat. There were many families with children two nights I was there, and this gave the place […] a relaxed and friendly air. Fortunately, there were no loud people near me, as the walls are thin. Read more

Genuine Hotels.com guest review

Water dripped into my bed.

Genuine Hotels.com guest review

Water dripped into my bed.

Genuine Hotels.com guest review

Das Hotel bietet sich an, um einen Kurzurlaub in der Nähe von St Louis zu machen. Mit dem Auto sind es 15 min bis nach St Louis (Gateway Arch...). Frühstück in Ordnung (in der Lobby). Für ein bis zwei Nächte völlig ausreichend.

Genuine Hotels.com guest review