"heading to Germany"
Was comfortable, but our room could of been a little more cleaner. Ok for our one night stay as we were flying out of Toronto the next day.Genuine Hotels.com guest review
Great hotel, quiet because it was in a business park area on Sunday when we checked in, but on Monday boy was it busy. Also room was stuffy because the air was off.Genuine Hotels.com guest review
"The NEW Best Western!"
I was initially hesitant about staying at a Best Western but I was pleasantly surprised. The Best Western PLUS was recently updated with modern furnishings and had great amenities: microwave & refrigerator in each room, complimentary parking, breakfast & WiFi. Staff was friendly and rooms were clean. The only service that needed improvement was the […] complimentary breakfast. I did not like the setup of the buffet and there didn't seem to be enough staff scheduled. Read moreGenuine Hotels.com guest review
I stayed 3 night, the staff was good (front desk and cleaning personnel). We had free breakfast who was also good.Genuine Hotels.com guest review
"Nice restaurant adjoining it"
Had the quietest ac on our whole trip. You will hear an occasional flight but it didn't keep us awake. Included breakfast buffet at restaurant that adjoins it. Had dinner there also and was very good.Genuine Hotels.com guest review
Was in Toronto for weekend event> Hotel was well priced and comfortable and a good valueGenuine Hotels.com guest review
"Very friendly staff!"
Our stay in the hotel was a very pleasant experience. The rooms were very modern-looking, and the staff was super friendly. Since we're not Canadian, I couldn't help but take advantage of the free breakfast every morning and indulge in maple syrup-covered waffles. The location is near the airport, although it is a bit of a drive to and from downtown, […] but without traffic it isn't bad at all. Overall, I would return. Read moreGenuine Hotels.com guest review
"the most clean and comfortable"
This hotel had the most comfortable beds of any hotel I have visited, and I have visited many. Clean, roomy. It was an excellent choice.Genuine Hotels.com guest review
"Very comfortable lodging"
Beds were comfortable, room was clean, and bathroom well stocked. The breakfast was great. We wished we had known to call for the shuttle when we landed at Toronto Pearson, we ended up waiting for a while before realizing that we needed to call to be picked up.Genuine Hotels.com guest review
I liked the hotel and its offerings as the free breakfast was great. The location in an industrial area could have been better as there was a lot of construction going on, but was close to the park. The bedding was a bit stained and could have been better but, could tell it had been at least washed. Overall was a very comfortable but not incredible […] stay. Read moreGenuine Hotels.com guest review
"Very nice hotel"
The room was very nice and the staff were very friendly and helpful. The breakfast was the best I had ever seen! But be warned that the Gardiner Expy is under construction, so travellers to downtown Toronto should expect heavy congestion around Humber Bay all day long.Genuine Hotels.com guest review
I had a nonrefundable no changes reservation yet when my flight was cancelled and I called to request a change in reservation from that night to the next the clerk was extremely accomadating. This service made a bad situation so much better. I really appreciated the help that I received from the clerk that night.Genuine Expedia guest review
"Friendly front desk and information help"
The rooms were excellent and the beds were very comfortable. Location of the hotel was convenient to the highways but was in a very quiet neighborhood. Breakfast was very good and free Wi-Fi and free parking is a definite plus. I would stay here again.Genuine Hotels.com guest review
"Not too shabby"
Close to the airport quiet area and easy to the highwayGenuine Hotels.com guest review
"Great place & location."
Very good choice for your stay near the airport. I am very particular with respect to my accommodations and I had no complaints, at all.Genuine Expedia guest review
"Nice hotel for short stay"
Good clean and nice hotel, friendly staff, for the price. Easy access to the airport for someone who come in and out quickly.Genuine Expedia guest review
This hotel was a great find for the location and price(We were in town for an anime convention). It was only about 15 mins from downtown Toronto and the amenities(free on site parking and WIFI) were great. The staff was very friendly and helpful, especially the concierge. The rooms were clean with comfy beds and included a fridge and microwave in the […] room. Read moreGenuine Hotels.com guest review
"Great Weekend Getaway"
I'm always nervous the first time I travel to a new city because I don't know the good hotels and I have to depend on reviews. The reviews for this Best Western were spot on. The room was clean, the staff was friendly and everything was in pretty good repair. There aren't many restaurants nearby so be prepared to drive for food, but that's a small price […] to pay for a clean, comfortable room. Read moreGenuine Hotels.com guest review
"The extra mile"
Our stay was great. It's a very nice hotel. Free breakfast was more than adequate. The outstanding part was how quick and friendly they were providing plastic and duct tape for my stuck car window. It really helped us out of jam until morning when we could get it repaired.Genuine Hotels.com guest review
I booked this airport hotel because I was traveling internationally, getting in late and wanted the convenience of hopping on a shuttle to the hotel. However, it appears this is the only hotel in the airport vicinity that requires guests to call to be picked up. For nearly and hour, I saw shuttles for several other hotels come and go multiple times […] without picking up passengers. I eventually took a cab for the six-minute drive. The hotel front desk and corporate customer service were unsympathetic, choosing instead to point out that the requirement to call for the shuttle was identified in a footnote on the site. I also realized after getting undressed to take a shower that housekeeping had forgotten to restock the shampoo. It was a minor inconvenience to get dressed again and go pick up a bottle from a hotel employee, but annoying nonetheless. Read moreGenuine Hotels.com guest review
"Front desk guys attempt at humor was annoying..."
late getting in.. front desk guy attempt at humor was annoying...the other guy (when I tried to purchase some snacks) busy counting something) had to wait and wait till he was done counting (annoying again)Genuine Expedia guest review
Great Service,Rooms were clean and the staff was very friendly. Overall it was a great experience. We would most definitely go backGenuine Hotels.com guest review
"Good hotel near the Toronto airport."
Very nice, reasonably priced hotel.. Good breakfast, including fresh waffles, scrabbled eggs, bacon, and the usual cold breakfast foods. Only maintenance issue was that they were in the process of replacing the carpeting in the hallways, so there was that smell of new carpet. Small, very comfortable, nicely furnished room.Genuine Hotels.com guest review
"very nice facility"
fully satisfied my needs of a one night stay while in transitGenuine Expedia guest review
"Quiet Room with comfortable bed"
Included a great breakfast. Had a nice gym workout area--I was the only one using it. Staff was very friendly, room was clean and had a fridge and microwave. Convenient to the airport and downtown Torontoto. Would stay here again.Genuine Expedia guest review
"This hotel will please you overall"
If you stay here then you will be pleased overall. I would say Breakfast is still not great, everyday served with same menu. not many options for vegetarians. Everyday served with mashed egg and ham along with breads. Another thing which is not great is the workout gym, it is been set up in tiny little room with just one treadmill and one elliptical. […] It no where provides environment for you to workout if you are active person. Except everything else is comfortable in this hotel. Room is quite clean, lively and spacious too. This hotel is also near to Airport if you are flying from Toronto. Overall, I would recommend this hotel. Read moreGenuine Expedia guest review
"Overnight stay after layover"
Note you must call them to pick you up. Being from out of country I did not have a phone to call them. They use a mini van for shuttle so they make you make an appointment for airport shuttle. In the morning there where to many of us with to much luggage. They did schedule a outside service for other guests. The do not really have a breakfast as what […] is currently offered in the same quality hotels. There were apples and granola bars at the checkout desk along with box juices. There was coffee offered. Read moreGenuine Expedia guest review
"Comfortable With No Surprises"
Easy access to highways made travel to our event location convenient. Bed was very comfortable and the large TV was great.Genuine Hotels.com guest review
"Variable hotel service"
Room was clean and well-maintained. I would NOT stay here again because of the variable service offered by the staff.Genuine Hotels.com guest review
"Best western plus"
We enjoyed this hotel very much. The staff at the front desk were very pleasant. The room was clean, comfortable and tastefully decorated. There was a full breakfast each day with fruit, cereal, eggs,bacon and pastry bread selections and great coffee.Genuine Hotels.com guest review
"Good choice for airport, Mississauga"
Great value, price includes a hot breakfast and parking. Staff was friendly and responsive. The neighborhood is a corporate canyon, but there is a strip mall with dining choices (we preferred The Wokker) that is a short walk away, on sidewalks the whole way. There's a gas station/minimart next door. We had a 2Q room that was spacious; the bathroom was […] spotless and modern, with good water pressure. Read moreGenuine Hotels.com guest review
"Great hotel! Will go again!"
I stayed in this hotel for 10 days. It's very clean, comfortable and convenient. The staffs there are very friendly. Though it is far from the downtown Toronto, the buses are very convenient. We took bus to the subway station and from there we can go anywhere we want to go. It's just too cold in the winter, so it is painful to walk to the bus station […] at -20 Celsius. If it is in summer time, it is a great place to go. Read moreGenuine Expedia guest review
"Short 3 day trip to Toronto"
The rooms are very clean and look really new. Totally worth the price. Best of all was the breakfast that was included. Parking was free so it was a place as almost all the hotels in the city would require surcharge for parking. Location wise, its really near to the airport about a 5min drive but it takes about 30mins plus traffic to reach the city […] . Read moreGenuine Hotels.com guest review
"Not bad for the price"
NOT BAD, FREE (DECENT) BREAKFAST It's a decent hotel for the money, nothing fancy but you get what you pay for. Room seemed a little too small though. Overall, I can't complain.Genuine Expedia guest review
Good. Enjoyed it.Genuine Hotels.com guest review
"Very Nice Airport Hotel"
Stayed over night before continuing travels. A very welcoming hotel with friendly staff. The rooms are clean and comfortable. Italian restaurant attached on to hotel does not give room service, but you can order the food and pick it up to take back to your room. Very good food, although a little over priced.Genuine Expedia guest review
"Make sure YOU read the fine print"
On a layover we chose this hotel for its location to Toronto airport. Since the flight was delayed we needed to stay an extra day. So far so good but when we wanted to use the 'complimentary' hotel airport shuttle we were refused. Only on day or arrival or departure - or so its says in the fine print which we did not see when we booked via hotel.com. […] one way C$20 and return C$34 later - seems to be the rule at YYZ we discovered that the reasonable hotel rate is not so reasonable after all. This compounded by un friedly stall is an exprensive NO NO. We will not stay there again and we can not recommend this hotel. Read moreGenuine Hotels.com guest review
Very satisfied wonderful price great areaGenuine Hotels.com guest review
Good place to stay near the airportGenuine Hotels.com guest review
The manager embarrassed myself and my family on our vacation and made us feel very unwelcome because of a small issue that could have been resolved easily. Our child family member joined us at the hotel from the airport one day. The manager yelled at him to wait outside the hotel by himself as he was walking in. Then when I went to go look for him (we […] could not find him), the manager called me over and accused me of cheating him. He scolded me and talked down to me in front of his staff in the lobby. I explained to him the situation I had online and how I had overpaid for occupants the night before. He told me he could care less about my money and that I was lying. He said he was watching security cameras, etc., and that I "should contact expedia" not talk to him. He then threatened that he would lock me out of my room (I had already paid for this room) and throw me out. I asked that he reason with me and that I didn't intend anything wrong and that I would pay the difference if he credits me for the night before. But he did not care at all. In the end I paid an extra fee for the child and did not protest further. "Mysteriously", all of our room cards stopped working. We had to run to the front desk to redo our cards about 4 times. His own staff talks dirty of him. This really soured our family vacation and it didn't have to. I am not a criminal and shouldn't be disrespected like that. Customer service and professionalism can go a long way. I will NEVER come back here. Read moreGenuine Hotels.com guest review
Was very clean. Staff friendly and helpful. Would recommend. Not convenient to downtown Toronto. Ok for airport.Genuine Hotels.com guest review
"Nice small hotel with all free amenities"
Clean hotel in lobby, exterior, and rooms. Excellent stay with great essential amenities like free WiFi, daily breakfast (only basics), and free parking. Hotel room is clean although the mattress was too soft for my comfort. Also, on the first cleaning service, the staff did not replenish my bathroom toiletries (only the towels). Closely located to […] Toronto airport with free shuttle service (I did not use). Short drive distance to main freeways that brings you to Toronto downtown. Read moreGenuine Expedia guest review
Not bad at all. Clean, friendly updated compared to the other hotels that came in my search. You do need a car if you plan to stay. The microwave and fringe definitely a plus.Genuine Hotels.com guest review
Hotel staff were very friendly. We got the breakfast with our stay which might be some if the worst food ever tasted food was cold juices were warm no ice was provided. We used the breakfast coupons on the first day only and we all decided 4 of us it was better paying for then eating the free breakfast .hotel room were we are unhappy is with housekeeping […] 3 days in a row they left no shampoo we were there for 5 days first 2 we had shampoo. Sheets were dirty and we asked for them to be changed came back later that night stained sheets were still on the bed. Housekeeping needs a overhaul. From the first day there was a hair in the bathtub on the wall which was still there the day we left. Hotel was very clean outside lobby the room was ok except for the sheets and the hair in the bathroom on the wall. Read moreGenuine Expedia guest review
"Toronto by the airport"
Hotel was very clean and staff were very polite. Close to airport but no noise. Great time !!!Genuine Expedia guest review
"Unprofessional front desk staff"
On Aug 28, front desk staff called to my room at 12 am. He said somebody complaint people in my room talked too loud. I told him nobody was talking. He said he went outside of my room and confirmed somebody was talking in the room. The noise may be from TV. If the staff truly confirmed the source of the noise, he should be able to point out it is from […] TV (not people talking). The staff is not professional. The TV volume is normal (never been too loud in other hotels). That means the room quality for this hotel is not as good as others. Read moreGenuine Expedia guest review
"Comfy place convenient to Toronto airport"
We stayed here on our way back to the States from our trip to Niagara Falls and it fit our needs exactly...comfortable, convenient, free breakfast and good food in adjoining restaurant. It met all of our needs for an economical but comfortable place by the airport.Genuine Hotels.com guest review
"great hotel , close to the airport you"
great hotel , you can't ask something better for the price , it was close to the airport so its a greatGenuine Expedia guest review
"Great Place to Stay"
Clean room, great breakfast, and comfy bed! Our family loved our stay! The hotel has a nice fitness room.Genuine Hotels.com guest review
"great place to stay"
everyone at this hotel was very helpful to us during our stay. They recommended restaurants, told us how to get the right bus to the subway that went downtown, and checked on us upon our return. The room was very clean with a comfortable bed. We could not hear noise from the airport. Breakfast in the adjoining restaurant was very good with many selections […] to choose from. We will definitely stay here the next time we visit Toronto. Read moreGenuine Expedia guest review
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