Very nice and clean hotel, friendly and helpful staff, Sometimes room key didn't work but they fixed it. Location is ok but you still need a car to get around the area.Genuine Expedia guest review
"Good for a short stay"
Room was very clean and recently renovated. However, the breakfast was not that great.Genuine Hotels.com guest review
"clean and quiet"
Our overnight stay at this hotel was quiet and clean. The room was updated and attractive. For being a hotel 'near the airport', you wouldn't have known it, because it was so quiet! For a trip to Toronto and not being familiar with the area, we picked this hotel based on the reviews. It was a good place and we'd choose it again, however for what we […] were there to do, it was a bit out of the way. For the places we visited, our shortest drive was about 35 minutes. The continental breakfast is held in the onsite restaurant, and it was pretty standard as far as food and options. A short drive away are many different chain restaurants. Read moreGenuine Hotels.com guest review
"NICE HOTEL TO STAY"
HOTEL IS CLOSE TO EXPRESS WAY. ABOUT 25 MINUTES TO DOWNTOWN TORONTO. HOTEL IS CLEAN, COMFORTABLE AND STAFF VERY ACCOMODATING. GOOD CONTINENTAL BREAKFAST. THERE IS A CLOSEBY MCDONALD'S. WHEN WE WENT TO TORONTO DOWNTOWN. WE PARK OUR CAR AT YORKDALE MALL (FREE PARKING) AND TOOK THE SUBWAY (Yorkdale subway) CONNECTED TO THE MALL TO DOWNTOWN. DRIVING DOWNTOWN […] IS TERRIBLE. DON'T BRING YOUR CAR AND PARKING VERY EXPENSIVE. FOR 4 HOURS WE PAID $12 WHEN WE WENT TO ROM. Read moreGenuine Expedia guest review
"Great hotel for any type of traveller."
My wife and I arrived a little later than what we had intended to but the checking in was effortless, helpful person on reception , clean room, comfortable bed, wonderful breakfast with plenty of choice and a taxi booked to transport us to the airport. Absolutely no complaints whatsoever, we are going to book for our return journey to Anguilla.Genuine Expedia guest review
"Very well-run hotel. An excellent value for the $"
A very well-run hotel. An excellent value for the money. In a light industrial area, but backing onto a golf course and Centennial park. Not too close to the airport, but convenient. Addresses in Toronto are strange, so be careful - hotel is on Eglinton east of Dixie, south of the 401.Genuine Hotels.com guest review
"Nice place to stay!"
We spend 3 nights and three days. A very short stay as to tell. The room, the bed and everything was just right for our expectation. The only problem we encounter was, a car is a must in these place. In fairness to the staff, they had been helpful and yes very friendly! Breakfast was great and we would definitely recommend and come back here! Thank […] you very much! We did had a great stay! Read moreGenuine Hotels.com guest review
"Breakfast issues-good shuttle service"
Two things: they need a much bigger shuttle vehicle! Got us there on time and really great people but we had to wait for them to come back (20 min). Not too bad tho for free ride!! They really should let you grab some breakfast and coffee and go back to room. Hubby tried to bring me coffee and was given a very hard time by restaurant that is contracted […] for free breakfast. Front desk staff very nice! Very clean! Read moreGenuine Hotels.com guest review
"Long Layover in Toronto"
Great hotel for a long layover. Close to airport and 24 hr free hotel shuttle takes you to and from the airport. Friendly staff and nice free breakfast buffet in the morning!Genuine Hotels.com guest review
Other than the fact that we got lost on our way there, our stay was fine. It would be helpful for staff to clarify that the hotel is on Eglinton Ave West - TORONTO vs. Eglinton Ave West - MISSISSAUGA. It's easy to mistake and end up in the country travelling along Eglinton as it changes from West to East to West again. Staff friendly, funky front entrance […] and decor, room was very clean, continental buffet breakfast was good. We were only there overnight and did not access any of the hotel amenities but would book there again. Read moreGenuine Hotels.com guest review
"Great West end Toronto Location"
Great location away from downtown core, very clean, good value including hot breakfast.Genuine Hotels.com guest review
"Updated Hotel close to shopping"
The hotel was nicely updated and the staff was very courteous. Our only complaint would be we reserved a room on the non smoking floor and our room smelled of cigarette smoke!Genuine Hotels.com guest review
"Airport hotel Business travel"
Location was good for airport hotel. Nice breakfast with hot and cold choices and good restaurant for dinner is attached to hotel. The air shuttle was more available than other airport hotels. Friendly and helpful staff. Good Wifi connection.Genuine Hotels.com guest review
"Nice hotel, close to airport and major highways."
When I first arrived the front desk clerk was pleasant and attentive. The lobby area looked clean and organized. There is no pool, but there was a hot tub for guests to use, it looked rather sizeable and was just off the lobby. There is an exercise room, but I did not have time to see it. The continental breakfast was ok, nothing to write home about. […] The room was clean, and they let you keep the heat on. Though, a suggestion I have for them would be to provide some type of timer on the HVAC unit so that it wasn't running all day long. Overall, it was a decent hotel at a really good price! Would definitely stay there again. Read moreGenuine Hotels.com guest review
"It's an Airport Hotel"
Booked on short notice after a cancelled flight and was satisfied. Convenient to airport. Nice, quiet room. I liked the staff's attitude. Located in a business park, so there is realy nothing nearby that is walkable. Very good restaraunt colocated with hotel for all meals (a bit pricy).Genuine Hotels.com guest review
it was goodGenuine Hotels.com guest review
"One night at the Western Plus"
I was very impressed with the suite.Genuine Hotels.com guest review
"An experience worthy of repeating."
The decor of the hotel was modern and very welcoming. The staff complemented the decor. They were informative, professional and very approachable. The breakfast service was was excellent; except for one day when the regular staff was replaced by temporary personnel.Genuine Expedia guest review
"amazing customer service"
we enjoyed it very much. they had excellent computer access. they were very helpful with recommendations. couldn't have been nicerGenuine Hotels.com guest review
"Best western on Eglington"
We did have an issue with our first room's shower head that got stuck, so we were moved into the honeymoon suite with a jacuzzi tub and king size bed. The toilet got clogged up this time and the maid service came up to plunge it and wrapped the dirty plunger into a bath towel and proceeded to leave the toilet and bathroom wet from plunged water....I […] had to request for room service to come do a thorough cleaning...which i'm not so sure happened. The room on the other hand was nicely decorated and the adjoining restaurant mickaels was great especially the breakfast crew...esther was great and helped with sight seeing information for toronto and montreal...great staff! The free breakfast was also very enjoyable! Read moreGenuine Expedia guest review
My husband and I decided Saturday morning to to go to Toronto for a one night getaway to do a little sightseeing and go to the ROM. The staff at the hotel were very friendly and went out of their way to help in anyway. The room was nice, clean, comfortable and quiet. Breakfast was your basic continental breakfast, but it hit the spot. Not too much around […] the hotel, but only minutes away from the QEW and downtown Toronto. Read moreGenuine Hotels.com guest review
"Enjoyed a 2-night stay"
Great place. Traveled with little kids and couldn't have picked a better spot outside the city center.Genuine Expedia guest review
Good value for money, good accommodationGenuine Hotels.com guest review
The room was very nice, and the bed was extremely comfortable. The hotel was easy to get to -- there's a free shuttle from the airport, and there are bus lines right around the corner. It's great for what it is -- a reasonably-priced hotel near the airport -- but it's also limited by what it is (a hotel near the airport). The view sucks, and there are […] only a few restaurants you can walk to, none of which are particularly great. I was here on business, so that didn't matter too much. And the hotel does provide a light breakfast via the attached restaurant, which also provides room service. Overall, I was pleasantly surprised by how nice the room and bed were, and I would happily stay here again if I'm called to that area again on business. The customer service was also excellent. Read moreGenuine Expedia guest review
"Very solid, but could use a few fixes."
I was there for business. Internet speed decent, but not stellar. Bathroom sink very slow draining and backed up a bit into the sink, that needs some fixing. TV great, but cable system was confusing (sometimes you would get 15 channels, other times 60 channels - solution was to punch in a specific channel number as opposed to simply channeling up and […] down). Read moreGenuine Expedia guest review
"Good business hotel"
Very friendly and helpful front desk staff...will stay here again when in Toronto.Genuine Expedia guest review
"Toronto airport area"
If arriving later than midnight, it is very expensive to use a limo to hotel. $34- minimum for about a 2 mile drive. Toronto airport does not have metered taxis. The free breakfast was okay but owner pushes people out by attitude and cleaning table before breakfast is finished.Genuine Hotels.com guest review
"urine on the toilet seat , no blankets, no shuttle"
no shuttle after midnight need I say more!Genuine Hotels.com guest review
"Learn what DO NOT DISTURB means!!"
Hotel staff doesn't understand what the "do not disturb" door hanger means. On more than one occasio they tried to barge in without even announcing them selves! Thankfully we had the latch on the door. Management was notified but it was obvious they did nothing to rectify the issue.Genuine Expedia guest review
Response by Best Western Plus Travel Hotel Toronto Airport Thank you for taking the time to complete the online review. Your feedback and your comment is very much appreciated. I do apologies for any inconvenience during your stay with us. Please note that housekeeper was on training for the first time that day. When you called front desk our staff immediately took action and instructed housekeeping person about the “DND” policy. Please accept my apologies. We look forward seeing you again in the future.
"very convenient location"
very convenient for transit passengers like my wife and me. they offer shuttle service to airport and the breakfast is over standard. The staff was friendly specially Ilsy (from Guatemala). She made us feel welcome.Genuine Expedia guest review
Response by Best Western Plus Travel Hotel Toronto Airport Although we are not on the airport strip, we are only a 7 minute drive from the Pearson International Airport. Also, due to our location relative to the airport, there is very little air traffic resulting in a very quiet hotel. We are happy that you were able to appreciate this and had a sound night’s rest. I am happy that you were able to experience the superior customer service from our staff and were able to enjoy the amenities offered at our hotel. We would be most pleased to accommodate you at your next visit to Toronto.
"conveniently close to the airport"
That's what we needed after a 12 hour flight from Israel. One thing for sure, the continental breakfast needs a little bit of improvement. Overall, it was a pleasant stay! Thank you - 'till next time!Genuine Expedia guest review
Response by Best Western Plus Travel Hotel Toronto Airport I am very pleased to hear that you enjoy your stays with us. It is our pleasure to provide you with outstanding customer service and comfortable accommodations. Thank you for your compliments and taking the time to share them with others.
"Great layover with shuttle"
I laid over at this hotel, flying in late one night and leaving first thing the following morning, so can only comment on the customer service at the desk and on the ride from and to the airport, and on the the room itself, all of which were great. I flew in late without having requested their complimentary shuttle service in advance, and the fellow […] at reception was still very kind about sending one to get me. I got my room promptly and it was very nicely appointed - I travel a lot and it was the nicest hotel room I had stayed in that week (out of 4). The next morning a very nice fellow drove me back to the airport right on time for my flight. Read moreGenuine Hotels.com guest review
This is a nice, smaller hotel that is good value for the money.Genuine Hotels.com guest review
"My TIFF Hotel"
The place was very very nice. I highley recommened it to others. You can see downtown Toronto from your bedroom window. Very clean, polite and mins from Expressway. Great hotel on short notice worth the price. Breakfast was delicious and they have a excersise room, spa and comfrots of home!Genuine Hotels.com guest review
Small beds, boring breakfast, and blood stains in the bed!!!!!!!!!!Genuine Hotels.com guest review
"Close to Airport"
The hotel staff was friendly. Overall the stay was acceptable. However the breakfast arrangements had issues. In particular the close proximity of eggs and bacon trays was inappropriate. The serving spoon for eggs and the tongs for bacon get regularly misplaced thus contaminating the eggs with bacon grease. Suggestion to separate them were largely brushed […] aside by saying "we cannot move without authorization" and "we will inform the management". No change took place during our 3 day stay! We will not stay at this hotel in future. Read moreGenuine Hotels.com guest review
Average! usual treatment as a single female!Genuine Hotels.com guest review
"Great free breakfast"
Nice room, awesome buffet breakfast with bacon and eggs, only problem was the room isn't really near anything other than the airport a couple of miles away.Genuine Hotels.com guest review
Breakfast was average, and key demagnetized twice during two night stay. Room was nice and clean. Location was perfect.Genuine Hotels.com guest review
its good hotel , best service from hotel managerGenuine Hotels.com guest review
"Comfy beds and excellent service!!!"
We stayed here to attend my daughters graduation, found the staff to be more than helpful and very friendly. We didn't spend much time at the hotel, but found it to be very clean and the beds were sooo comfortable! Didn't get to take advantage of the hot tub, but would've love to. The breakfast was pretty good with a good selection. I would highly recommend […] this hotel to anyone, if service and comfort are high on your list, this is the hotel for you!! Read moreGenuine Hotels.com guest review
quiet very good free breakfast. good rateGenuine Hotels.com guest review
location close to airport is perfect. Room size somewhat small. Very clean, helpful and friendly staff. Breakfast very limited and on the poor side. Good value for money, would consider going again.Genuine Hotels.com guest review
"Handy if you have a layover"
Nice place too sleep for a couple nights. Not much within walking distance of hotel. Cab ride anywhere fun was at least $25. Not a place to stay without a car.Genuine Expedia guest review
Based on good reviews my wife and I decided to book this hotel, and we were not disappointed. The hotel was close to the airport, shuttle bus was easy to contact and prompt. Hotel staff were helpful and friendly. breakfast offered a good choice. I would definitively stay again.Genuine Hotels.com guest review
"Very nice hotel close to the airport"
The hotel was very clean and very quiet. The room was nicely furnished. The beds were extremely comfortable with fresh linens and blankets. We enjoyed the buffet breakfast each morning at the restaurant on the premises. We will definitely stay here again!Genuine Expedia guest review
"If you are allergic to dust, don't stay here."
First appearance , the hotel looks clean...spotless. But then the lights go on and you notice the dust. Headboard looked like it hadn't been dusted in weeks. My fiancé had a sneezing fit when he fluffed up the feather pillows. The shower wasn't very clean either. Bed was horrible...soft and lumpy. The three bears wouldn't be caught sleeping in those […] beds. The restaurant food was decent hotel food. The staff was great. Though don't ask them about anything in the area. I would stay there again but my fiancé wouldn't because of the dust. Read moreGenuine Expedia guest review
"Nice hotel close to the airport"
Nice place to stay especially if needing a place for a layover for a flight. If you arrive very late, like we did, there is a McDonald's near by (thank god), as when you need to feed a three year old, this came in very handy. The hotel staff had my paperwork all ready when I came through the door, which was great! Would stay here again.Genuine Expedia guest review
Hotel says it is in Toronto but is actually in Mississauga. Good breakfast. In a bit of an industrial area so you need to drive if you want/need anything.Genuine Hotels.com guest review
"Quiet business area and close to Pearson Airport"
We were very satisfied with our stay. shuttle service was irregular and must be booked ahead.Genuine Hotels.com guest review
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