"Long Layover in Toronto"
Great hotel for a long layover. Close to airport and 24 hr free hotel shuttle takes you to and from the airport. Friendly staff and nice free breakfast buffet in the morning!Genuine Hotels.com guest review
Other than the fact that we got lost on our way there, our stay was fine. It would be helpful for staff to clarify that the hotel is on Eglinton Ave West - TORONTO vs. Eglinton Ave West - MISSISSAUGA. It's easy to mistake and end up in the country travelling along Eglinton as it changes from West to East to West again. Staff friendly, funky front entrance […] and decor, room was very clean, continental buffet breakfast was good. We were only there overnight and did not access any of the hotel amenities but would book there again. Read moreGenuine Hotels.com guest review
"Great West end Toronto Location"
Great location away from downtown core, very clean, good value including hot breakfast.Genuine Hotels.com guest review
"Updated Hotel close to shopping"
The hotel was nicely updated and the staff was very courteous. Our only complaint would be we reserved a room on the non smoking floor and our room smelled of cigarette smoke!Genuine Hotels.com guest review
"Airport hotel Business travel"
Location was good for airport hotel. Nice breakfast with hot and cold choices and good restaurant for dinner is attached to hotel. The air shuttle was more available than other airport hotels. Friendly and helpful staff. Good Wifi connection.Genuine Hotels.com guest review
"Nice hotel, close to airport and major highways."
When I first arrived the front desk clerk was pleasant and attentive. The lobby area looked clean and organized. There is no pool, but there was a hot tub for guests to use, it looked rather sizeable and was just off the lobby. There is an exercise room, but I did not have time to see it. The continental breakfast was ok, nothing to write home about. […] The room was clean, and they let you keep the heat on. Though, a suggestion I have for them would be to provide some type of timer on the HVAC unit so that it wasn't running all day long. Overall, it was a decent hotel at a really good price! Would definitely stay there again. Read moreGenuine Hotels.com guest review
"It's an Airport Hotel"
Booked on short notice after a cancelled flight and was satisfied. Convenient to airport. Nice, quiet room. I liked the staff's attitude. Located in a business park, so there is realy nothing nearby that is walkable. Very good restaraunt colocated with hotel for all meals (a bit pricy).Genuine Hotels.com guest review
it was goodGenuine Hotels.com guest review
"One night at the Western Plus"
I was very impressed with the suite.Genuine Hotels.com guest review
"An experience worthy of repeating."
The decor of the hotel was modern and very welcoming. The staff complemented the decor. They were informative, professional and very approachable. The breakfast service was was excellent; except for one day when the regular staff was replaced by temporary personnel.Genuine Expedia guest review
"amazing customer service"
we enjoyed it very much. they had excellent computer access. they were very helpful with recommendations. couldn't have been nicerGenuine Hotels.com guest review
"Best western on Eglington"
We did have an issue with our first room's shower head that got stuck, so we were moved into the honeymoon suite with a jacuzzi tub and king size bed. The toilet got clogged up this time and the maid service came up to plunge it and wrapped the dirty plunger into a bath towel and proceeded to leave the toilet and bathroom wet from plunged water....I […] had to request for room service to come do a thorough cleaning...which i'm not so sure happened. The room on the other hand was nicely decorated and the adjoining restaurant mickaels was great especially the breakfast crew...esther was great and helped with sight seeing information for toronto and montreal...great staff! The free breakfast was also very enjoyable! Read moreGenuine Expedia guest review
My husband and I decided Saturday morning to to go to Toronto for a one night getaway to do a little sightseeing and go to the ROM. The staff at the hotel were very friendly and went out of their way to help in anyway. The room was nice, clean, comfortable and quiet. Breakfast was your basic continental breakfast, but it hit the spot. Not too much around […] the hotel, but only minutes away from the QEW and downtown Toronto. Read moreGenuine Hotels.com guest review
"Enjoyed a 2-night stay"
Great place. Traveled with little kids and couldn't have picked a better spot outside the city center.Genuine Expedia guest review
Good value for money, good accommodationGenuine Hotels.com guest review
The room was very nice, and the bed was extremely comfortable. The hotel was easy to get to -- there's a free shuttle from the airport, and there are bus lines right around the corner. It's great for what it is -- a reasonably-priced hotel near the airport -- but it's also limited by what it is (a hotel near the airport). The view sucks, and there are […] only a few restaurants you can walk to, none of which are particularly great. I was here on business, so that didn't matter too much. And the hotel does provide a light breakfast via the attached restaurant, which also provides room service. Overall, I was pleasantly surprised by how nice the room and bed were, and I would happily stay here again if I'm called to that area again on business. The customer service was also excellent. Read moreGenuine Expedia guest review
"Very solid, but could use a few fixes."
I was there for business. Internet speed decent, but not stellar. Bathroom sink very slow draining and backed up a bit into the sink, that needs some fixing. TV great, but cable system was confusing (sometimes you would get 15 channels, other times 60 channels - solution was to punch in a specific channel number as opposed to simply channeling up and […] down). Read moreGenuine Expedia guest review
"Good business hotel"
Very friendly and helpful front desk staff...will stay here again when in Toronto.Genuine Expedia guest review
"Toronto airport area"
If arriving later than midnight, it is very expensive to use a limo to hotel. $34- minimum for about a 2 mile drive. Toronto airport does not have metered taxis. The free breakfast was okay but owner pushes people out by attitude and cleaning table before breakfast is finished.Genuine Hotels.com guest review
"urine on the toilet seat , no blankets, no shuttle"
no shuttle after midnight need I say more!Genuine Hotels.com guest review
"Learn what DO NOT DISTURB means!!"
Hotel staff doesn't understand what the "do not disturb" door hanger means. On more than one occasio they tried to barge in without even announcing them selves! Thankfully we had the latch on the door. Management was notified but it was obvious they did nothing to rectify the issue.Genuine Expedia guest review
Response by Best Western Plus Travel Hotel Toronto Airport Thank you for taking the time to complete the online review. Your feedback and your comment is very much appreciated. I do apologies for any inconvenience during your stay with us. Please note that housekeeper was on training for the first time that day. When you called front desk our staff immediately took action and instructed housekeeping person about the “DND” policy. Please accept my apologies. We look forward seeing you again in the future.
"very convenient location"
very convenient for transit passengers like my wife and me. they offer shuttle service to airport and the breakfast is over standard. The staff was friendly specially Ilsy (from Guatemala). She made us feel welcome.Genuine Expedia guest review
Response by Best Western Plus Travel Hotel Toronto Airport Although we are not on the airport strip, we are only a 7 minute drive from the Pearson International Airport. Also, due to our location relative to the airport, there is very little air traffic resulting in a very quiet hotel. We are happy that you were able to appreciate this and had a sound night’s rest. I am happy that you were able to experience the superior customer service from our staff and were able to enjoy the amenities offered at our hotel. We would be most pleased to accommodate you at your next visit to Toronto.
"conveniently close to the airport"
That's what we needed after a 12 hour flight from Israel. One thing for sure, the continental breakfast needs a little bit of improvement. Overall, it was a pleasant stay! Thank you - 'till next time!Genuine Expedia guest review
Response by Best Western Plus Travel Hotel Toronto Airport I am very pleased to hear that you enjoy your stays with us. It is our pleasure to provide you with outstanding customer service and comfortable accommodations. Thank you for your compliments and taking the time to share them with others.
"Great layover with shuttle"
I laid over at this hotel, flying in late one night and leaving first thing the following morning, so can only comment on the customer service at the desk and on the ride from and to the airport, and on the the room itself, all of which were great. I flew in late without having requested their complimentary shuttle service in advance, and the fellow […] at reception was still very kind about sending one to get me. I got my room promptly and it was very nicely appointed - I travel a lot and it was the nicest hotel room I had stayed in that week (out of 4). The next morning a very nice fellow drove me back to the airport right on time for my flight. Read moreGenuine Hotels.com guest review
This is a nice, smaller hotel that is good value for the money.Genuine Hotels.com guest review
"My TIFF Hotel"
The place was very very nice. I highley recommened it to others. You can see downtown Toronto from your bedroom window. Very clean, polite and mins from Expressway. Great hotel on short notice worth the price. Breakfast was delicious and they have a excersise room, spa and comfrots of home!Genuine Hotels.com guest review
Small beds, boring breakfast, and blood stains in the bed!!!!!!!!!!Genuine Hotels.com guest review
Breakfast was average, and key demagnetized twice during two night stay. Room was nice and clean. Location was perfect.Genuine Hotels.com guest review
its good hotel , best service from hotel managerGenuine Hotels.com guest review
"Comfy beds and excellent service!!!"
We stayed here to attend my daughters graduation, found the staff to be more than helpful and very friendly. We didn't spend much time at the hotel, but found it to be very clean and the beds were sooo comfortable! Didn't get to take advantage of the hot tub, but would've love to. The breakfast was pretty good with a good selection. I would highly recommend […] this hotel to anyone, if service and comfort are high on your list, this is the hotel for you!! Read moreGenuine Hotels.com guest review
quiet very good free breakfast. good rateGenuine Hotels.com guest review
location close to airport is perfect. Room size somewhat small. Very clean, helpful and friendly staff. Breakfast very limited and on the poor side. Good value for money, would consider going again.Genuine Hotels.com guest review
Based on good reviews my wife and I decided to book this hotel, and we were not disappointed. The hotel was close to the airport, shuttle bus was easy to contact and prompt. Hotel staff were helpful and friendly. breakfast offered a good choice. I would definitively stay again.Genuine Hotels.com guest review
Hotel says it is in Toronto but is actually in Mississauga. Good breakfast. In a bit of an industrial area so you need to drive if you want/need anything.Genuine Hotels.com guest review
"Quiet business area and close to Pearson Airport"
We were very satisfied with our stay. shuttle service was irregular and must be booked ahead.Genuine Hotels.com guest review
"Service was perfect but"
Almost everything was amazing, except if you don't have a car the location is terrible for traveling by public transportation. The staff was very accepting of me not having a credit card and leaving a security deposit instead. The only major concern was the hotel was so clean that I'd never expect to see A COCKROACH ON MY DRESSER. Not the biggest deal […] but... Come on, ew. Read moreGenuine Hotels.com guest review
"close to airport"
staff were nice wish the restaurant had a better menu. other then that worth the priceGenuine Hotels.com guest review
OKGenuine Hotels.com guest review
"Comfortable stay at resonable rate"
Room was clean and comfortable. I recommend this hotel. But you need a reservation to use a shuttle to the airport. One of the Pakistani looking like manager was very authoritative and strict about their guests and staff about this rule. I had to wait 45 minutes in the hotel for next run. Post says shuttle leaves at every quarter after and to the hours […] but they don't. Rules come first than guests. Read moreGenuine Hotels.com guest review
Very enjoyable stay. We will return on future trips to Toronto.Genuine Hotels.com guest review
Room was clean. Clean remote! White linens and bedspread, the way all hotels should do it. Heat was a little noisy if you are a light sleeper. Location is not the best if you have to cab it but not a problem if you have a car. Breakfast included was good.Genuine Hotels.com guest review
would be nice if the breakfast amenities would stay open until 11 amGenuine Hotels.com guest review
"A very clean and well appointed hotel!"
I only needed to stay in Etobicoke for one night on business, but really enjoyed my stay at this Best Western Hotel. The room was spotless, the free wifi was a nice bonus, and the complimentary breakfast was one of the nicest buffets I have seen. I would definitely stay here again if need be.Genuine Hotels.com guest review
"Short drive to the airport."
Disappointing for a Best Western Plus i believed that the plus had a higher standard.Genuine Expedia guest review
"prompt, friendly, cooperative service"
I already said what I wanted. Enough! Stop this now!!!Genuine Expedia guest review
Rooms was well appointed but smallGenuine Hotels.com guest review
Literally, all the carpets we're missing from the corridors. The hotel is in the middle of nowhere. And good luck waiting for a airport bus.Genuine Expedia guest review
"Early Morning Flight Departure."
Very pleasant staff. Very comfortable bed. Restaurant was good and affordable. Had to be at Airport before breakfast was served. Hot tea or coffee with hot toast or muffin would have been better than cold juice, apples and mini ritz crackers as provided at 3 am. The $50 parking charge was a surprise as it was not specifically mentioned anywhere on their […] site; just a blanket statement on Expedia that there may be other charges. However, free internet and Airport shuttle was mentioned. Read moreGenuine Expedia guest review
"Close to airport"
Overall stay was good, comfortable beds, free wifi but beware of the advertised free parking as this only is for one night while staying at the hotel...this is not for your entire trip if traveling for the time your away.Genuine Hotels.com guest review
My experience was excellent starting with the shuttle pick-up at the airport to my departure on the day following arrival. The location is convenient to the airport and the service in the attached restaurant is tops. A ToshGenuine Expedia guest review
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