The staff was very friendly! The room had a whirlpool bathtub and the kids were wanting to use it but it took forever to fill up above the jets due to lack of water pressure and the water wasn't warm. Then in the morning when we took our showers there was barely any water pressure and the water wasn't warm. The television was outdated as well.Genuine Hotels.com guest review
Nice hotel with big room but the hair dryer didn't work. I was looking forward to the Jacuzzi Tub but the Jets didn't work at all. It was kind of disappointing. The walls were very thin and was kept awake by party in next room. Staff was friendly.Genuine Hotels.com guest review
"Good Place to Stay"
The staff was very cordial and helpful. The rooms I rented were clean and comfortable, the HVAC unit was noisy and the inn would greatly benefit by upgrading the televisions to High Def flat panels.Genuine Hotels.com guest review
Room was clean and large although dated in appearance. Had been told the hotel had been updated; I saw no evidence of that. I was very unhappy with the attitude of staff of the hotel; they never smiled and didn't seem to really care if you had a problem or not. there was nothing in the room to provide information about hours, etc. concerning the hotel […] services - who knows what services they provided. A little off the beaten path although close to more populated areas. Read moreGenuine Hotels.com guest review
Comfortable rooms and helpful staff. Good value for the price. Not every amenity one would like, but again my main criterion was price.Genuine Expedia guest review
"we felt all was well"
Our only complaint is the continental breakfast. Cheap food. Couldn't stomach to eat anything but cereal. Otherwise all was well.Genuine Hotels.com guest review
"potential to be a nice place"
Large rooms including bathroom. Air worked very well in bed area. Toilet seat fell down every time when lifted up. Fridge worked well. Cleaning crew doesn't clean top of lamps. Room looks clean on the surface, but not when you look close. They don't get deep cleaned well. Room had many areas where it wasn't professionally redone when making changes […] to the walls. They use very low grade food for their breakfast area. I've had way better tasting breakfast in hotels of their quality. We weren't able to get right into our rooms at 3 o'clock. Most hotels you can get right into your rooms at that time of the day. And after waiting the key cards didn't work. Had to go back down to the desk carrying all my stuff. The hotel appeared as though it was once a Really Nice Hotel. It's as though the management doesn't want to put the time and effort into keeping it up and running it as though it was a nicer place! Read moreGenuine Hotels.com guest review
"close to town"
I couldn't get the jacuzzi tub to turn on, which was disappointing.Genuine Hotels.com guest review
it was ok. lady at front wasnt that nice and bed was so hardGenuine Hotels.com guest review
Happy with condition and quality of room and hotel. Will stay again. Good value for the money.Genuine Hotels.com guest review
Hotel needs to be updated, would have been a great hotel about 30 years ago, seems there have been no updates..Genuine Expedia guest review
Very worn, had old carpet and sunken spots on the flooringGenuine Expedia guest review
"Older hotel, but well kept"
ConCorde Inn is an older hotel, but is clean and well kept. Although I believe it is non-smoking, there was a cigarette burn on the sofa in our studio unit. The bed pillows are not at all comfortable. My husband likes a firm pillow and like a soft one, and both of us woke up with sore necks! The common areas are pleasant and clean. The breakfast was […] very disappointing. Although there were good offerings, the food was absolutely tasteless. Read moreGenuine Expedia guest review
"Great $99 hotel"
Great breakfast, comfortable beds, clean. (A little overdone on the air freshener) Front desk girl has never taken a customer service class...Genuine Hotels.com guest review
Was a nice getaway. Will stay there again . We had the room with the jetted tub and it was great nice and relaxing .!!! They just need to update the tv but not a real big deal.Genuine Hotels.com guest review
alls good but air conditioner is noisier than normal and spa tubs and mirror wall create a damp feeling in room even though I did not use it, great hotel though, I will be backGenuine Hotels.com guest review
Great room ! Great Price. Only one problem I had no TV remote and when I requested it 1 hour later I still did not have one so I called and canceled request because I did not want to be disturbed any longer.Genuine Hotels.com guest review
"Great Staff !!!!!!!"
Cannot complain about a thing. From the room to the pool to the breakfast everything was great. The staff are all pleasant and helpful. Great place to stay.Genuine Expedia guest review
"What a dump"
Microwave broken, phone did not work, knob on jacuzzi broken, outdated TV. Nice banquet facility but not much of a hotel.Genuine Hotels.com guest review
"Great hotel for a family"
My room was very clean with coffee maker, microwave, fridge, flat-screen TV, excellent bed and pillows. Also, I do appreciate their striving to be Green with cards re: laundering of towels, etc. Windows that open! I usually avoid most motel pools, but this pool came highly recommended by local friends and family. The cleanliness and temperature were […] very good as well as the size plus lots of tables and chairs, pool-side showers, and sauna. Big exercise room! Spa! Best of all, the person at the front desk was cheery, professional, and extremely helpful. She even called my room an hour after check-in to ask if everything was to my satisfaction and was there anything else she could help with = Great! Read moreGenuine Expedia guest review
I stayed for two nights and they never cleaned the room. I had to go to the front desk to get towels and such.Genuine Hotels.com guest review
"Great Hotel Great Price"
Great staff, near where we wanted to be. Excellent for the price.Genuine Expedia guest review
"Clean & comfortable but inconsistent"
Traveling with my son for hockey event. Room was clean, beds comfortable, decent hot breakfast (waffles, sausage & eggs, plus basic continental). Offers nice amenities - in-room whirlpool bath, free wi-fi, etc., but inconsistent function. I informed staff at checkout that the things we had trouble with were identical to reports we saw on Hotels.com […] before we booked and suggested that they really should address them. I saw the reports and thought they were isolated incidents, but obviously not: missing light bulbs; only 2 towels in the room; weak wi-fi (about 10 options appear, but weak signal); poor TV reception on a truly ancient TV. Unlike others, our whirlpool had a very good heater - too hot to stay in very long. I reported the bulb the first night, but they didn't replace it. When they cleaned the room, they removed the 2 towels but didn't leave clean ones. I had to go in search of housekeeping, then felt like I had to twist her arm to get 3 towels (but no hand towel & only one wash cloth). Too bad little things leave a mixed impression of an otherwise very nice, comfortable, reasonably priced hotel. Clearly focused as event venue - prom, wedding & church services over the weekend we were there. Read moreGenuine Hotels.com guest review
Room was great and so was the location and staff. Make sure you are not late for your check out time!Genuine Hotels.com guest review
Need updated TVs. Great hotelGenuine Hotels.com guest review
"Will Not Return"
Very outdated , from the room decor to the heating of the room. No fitted sheets on beds, just top sheet thrown over. Not clean, the room or the elevator. The lobby is okay, which is decieving because the rooms are not good.Genuine Expedia guest review
Good breakfast, nice roomsGenuine Hotels.com guest review
Nothing special, average room, no garbage cans in room which was odd! Big variety of foods for breakfast though.Genuine Hotels.com guest review
"jacuzzi didn't work :("
nice hotel. i would stay there again. 1 lamp was missing a light bulb and the jacuzzi didn't work :(Genuine Hotels.com guest review
"Everything that could go wrong did."
It took over a half an hour just to check us in. The charged my card for the rooms again and I had to wait 3 to 5 days for it to be credited back. The first room they gave us was a nightmare. The air conditioner was in pieces on the floor and the toliet didn't work.Genuine Hotels.com guest review
"Not what it appeared."
Hallways were dimly lit. Shower head was of poor quality. Window curtains left areas uncovered. Window left open by staff and hidden by curtains. Parking difficult due to outside booking - wedding. Lack of towels.Genuine Expedia guest review
Room was nice, service was excellent. However, water for jacuzzi in room was not hot enough and was told that was due to people leaving kids alone in room. Other han that, was very pleased.Genuine Hotels.com guest review
The stay was enjoyable, more help at the front desk would be good. Check in clerk was extremely busy.Genuine Hotels.com guest review
A must stay hotel, highly recomended !Genuine Hotels.com guest review
"below average for the price"
desksevice at check in was very slow. only one person there answering the phone, taking reservations, and checking in new guests.Genuine Hotels.com guest review
"Older hotel, nice common areas"
This place need some work! Staff was friendly. Pool looked popular with a number of families having a good time. Breakfast was powdered eggs & sausage (tasteless) but opened right on time at 6:00 am. There was also a waffle machine, tho I didn't use it.Genuine Hotels.com guest review
"There's Better Hotels Within Eyeshot of This Place"
The entire third floor reeked of cigar smoke. The bedding in my room had cigarette burns in it. The hotel room was reserved for two nights. Evidently there was an error in the hotel's system, causing them to only reserve it for one. As a result, after the check-out time had expired, the staff entered my room, to find my belongings there, and subsequently […] left, propping the door open, leaving my belongings vulnerable to theft. I noticed this when I returned to my room to retrieve an item, before work. I closed the door, and put the Do Not Disturb sign on it. When I came back that night, I'd been locked out. I went to the front desk where they issued me an apology and new key cards. They tried to offer me a jacuzzi room for my troubles. While the apology was sincere, and the offer nice, I don't care about jacuzzis. I care about staying in a clean bed, in a hotel I trust to be competent. I wasn't going to find that at the Concorde Inn, no matter which room they gave me. Read moreGenuine Expedia guest review
"Recent stay @ Concorde Inn"
Unfortunately we did not end up with the room I thought I'd booked, that I was looking at onsite. We had 3 children so only having 2 beds wasn't enough room. But hotel and breakfast overall were good, we will stay there again when in the area.Genuine Hotels.com guest review
"Great hotel for the price"
Rate was quite a bit less than the other hotels I was considering, so I was pleasantly surprised with our stay. Room was very clean as well as the pool. All staff was friendly and helpful. The only negative I can say, which really isn't that bad, is that the decor is slightly dated. I would stay there again if I'm ever back in the area.Genuine Hotels.com guest review
"Ok room, abysmal customer service. Pass if you ca."
Didnt leave enough towels and when I asked for more I was told to wait til the next day and ask a maid.Genuine Expedia guest review
Its an ok hotel, nothing amazing. Staff seemed nice room was ok. The jacuzzi was ok. You could hear the room above us pretty well, but it didn't keep us up or anything.Genuine Expedia guest review
We enjoyed our stay, there was little to no hotel staff... And when you do find them they are on their cell phones or even the hotel phone talking to their friends or family. We would stay there again, it was clean and we felt safe.Genuine Expedia guest review
"Nice hotel, very clean"
Close to were our celebration of my Aunt's memorial service Great continental breakfast, best I have ever had.Genuine Expedia guest review
"Hotel fine, pool large and refreshing"
Wife and myself enjoyed the hotel and if we had got a ground floor room we would have enjoyed it more.Genuine Expedia guest review
The hotel was nice but could use some updates. TV was old, cable not very good. Pool was nice, but not very good hours. Breakfast was very good.Genuine Hotels.com guest review
wE WERE GIVEN A VERY NICE ROOM AND HAD WE HAD KNOWN THAT WOULD HAVE STAYED AN EXTRA DAY. WE WERE UPGRADED I WAS TOLD.Genuine Hotels.com guest review
The first room we were in was cold at 10.00.p.m. upon arrival and the heater did not work. We were quickly transferred to an alternative room which was ok ,however the phone did not work and we did not discover this until 4 a m. when we wanted to call the front desk to inform them that the occupants in the room next door were loud and cursing and argumentative.the […] loudness continued for over an hour after which I got dressed and went down to the reception to inform them ot the raucus.. Overall impression was average.The carpet was very soiled on the corridoor. Read moreGenuine Expedia guest review
The wifi wasn't working the first night of a 2 night stay, the staff were apologetic and it was fixed during the next day. The included breakfast choices were quite good. Decent selection of restaurants close by.Genuine Hotels.com guest review
stay was good .the only problem was there was a lack of towels.there were four person in the room with only two towels, when requested additional towels two more were given,but after swim in the pool the towels were wet and there were no more towels when requested.Genuine Hotels.com guest review
The humidity level in our ground floor room was way too high and uncomfortable. They knew that we were 4 people in our room, yet we only had two towels. When we went to the desk to get more towels, we got a couple hand towels only! No fruit or yogurt at the breakfast bar. The eggs were powdered. The in-room internet was not working and the front desk […] could not help us. They told us to call their provider and when we did, they said they'd call us back but didn't. Read moreGenuine Hotels.com guest review
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