All hotels in San Francisco, California, United States of America
1 room, 2 adults
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424 Clay St, San Francisco, CA, 94111, United States of America, ‏‎800-491-6126
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4.2 / 5Excellent

Score breakdown (from 1,516 reviews)

Average rating for:

  • Cleanliness
    4.4
  • Service
    4.3
  • Comfort
    4.0
  • Condition
    4.2
  • Neighborhood
    4.4
4.0 / 5Excellent
"No parking provide in the Hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The hotel location is great. But no parking garage provide for customer in the Hotel.
Genuine Hotels.com guest review
1 night family trip Apr 3, 2015
Mei
US
2.0 / 5Fair
"A dilapidated hotel"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    5.0
The hotel needs a renovation. It's pretty beaten up, pretty much no services, and the cleanliness matches the overall condition — the bathroom in my room was not cleaned up with somebody's personal belongings still hanging in the shower.
Genuine Hotels.com guest review
1 night business trip Apr 2, 2015
A Traveler
US
3.0 / 5Good
"Great location uncomfortable bed."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    1.0
  • Condition
    4.0
  • Neighborhood
    5.0
It was a nice clean room but the bed was just two twins zipped together and was extremely uncomfortable.
Genuine Hotels.com guest review
1 night romance trip Mar 28, 2015
Loren
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Good experience. Recommend hotel to others. Writing the experience is taking a long time to get through the review but the hotel is very nice.
Genuine Expedia guest review
Other trip Apr 2, 2015
Rita
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I asked for a quiet room upon arrival and the hotel staff was very accommodating. The room was very comfortable, and I had no trouble sleeping. A great stay!
Genuine Expedia guest review
Other trip Apr 2, 2015
A Traveler
US
5.0 / 5Outstanding
"Great value for the money."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Easiest check in ever. Staff was friendly and helpful. The down stair lounge was clean and comfortable with complimentary coffee. The 11th floor sundeck was worth a stop by. The room itself was fairly compact with low ceilings and the hallways are narrow. Parking in the area is around $30 for self park or $50 for valet. The hotel has no parking of its own but valet parking is available across the street. I used Parking Panda in advance and found a garage that was a 5 minute walk away and parked for $12. If you are looking for a luxury stay, keep looking. If you are looking for a clean comfortable stay at a price that cant be beat, I highly recommend this place.
Genuine Hotels.com guest review
1 night romance trip Mar 28, 2015
Range
US
3.0 / 5Good
"Good enough for a night"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
It was nice. Perfect for what we needed but any longer of a stay and it wouldn't had been as good. Rooms were small and there was no mini fridge. Our View was of a cement wall.
Genuine Hotels.com guest review
1 night romance trip Mar 14, 2015
Shannon
US
2.0 / 5Fair
"Second visit"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    -
We have stayed at this hotel previously- but this stay was not as good as the first. We had a very loud neighbor. We did not sleep comfortably due to loud neighbor and uncomfortable sheets.
Genuine Expedia guest review
Other trip Mar 30, 2015
Ang
US
2.0 / 5Fair
"Nice hotel bad customer service"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
The hotel was nice looking and comfortable but the customer service was horrible. Really rude and the hotel itself was not very accommodating. Definitely won't be going there again, I've had better stays at motel 6 for half the price.
Genuine Expedia guest review
Other trip Mar 30, 2015
bekka
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Hotel was in a perfect location with access to many SF locations but in a location that is typically quiet at night. Staff was very helpful and the room and bed were very comfortable.
Genuine Expedia guest review
Other trip Mar 29, 2015
Lori
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Great price and a great location! If your thinking about paying way more for another place in the city don't do it, this place is right on the waterfront and in the heart of the city. Very close to Big Bus Tours stop #4. Loved this place
Genuine Expedia guest review
Other trip Mar 22, 2015
Carlos
US
4.0 / 5Excellent
"Hotel was neat and clean. Close to downtown."
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Towels have stains and smells like noodles. It seems like weren't wash properly. There was food in the fridge. Bed was neat and clean. Great staff.
Genuine Expedia guest review
Other trip Mar 19, 2015
A Traveler
US
5.0 / 5Outstanding
"Great place."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I love this hotel. Standard rooms are small, but you only sleep here. I have never found the rooms dirty, and I've been here quite a few times.
Genuine Hotels.com guest review
2 night romance trip Mar 14, 2015
Melissa
US
4.0 / 5Excellent
"Great location!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Nice hotel with everything you need, but not all the fancy frills to make it overpriced.
Genuine Expedia guest review
Other trip Mar 18, 2015
j
US
5.0 / 5Outstanding
"Will stay again!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was a perfect room for me and my husband. Had everything we needed, was quiet and affordable. The can line was right across the street makimg it even more convenient.
Genuine Hotels.com guest review
1 night romance trip Mar 14, 2015
A Traveler
US
3.0 / 5Good
"Great location, noicy AC"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Small rooms, clean and great location - walking distance to 'everything' inc BART/MUNI. On the down side; noicy AC, impossible to open windows and no food availeable
Genuine Hotels.com guest review
1 night romance trip Mar 14, 2015
A Traveler
US
5.0 / 5Outstanding
"Thank you for the perfect quick trip to the city!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was GREAT! I booked last minute - to attend a conf at Moscone Center (and avoid the early drive/traffic) - so was not certain what to expect. I was pleasantly surprised. I had called ahead to ask about parking accommodations (I have a large / non-SF sized car) - and was assured that local parking would easily accommodate my needs. The staff was awesome - I am directionally challenged - and the concierge actually walked out to the street with me to give be visual as well as verbal directions to both parking and restaurants. The room - it smelled so good (like fresh laundry). It was clean and neat...and plenty of room. Extremely comfy bed and pillows - AC unit was super quiet - almost undetectable (a plus). Soft towels (and plenty of them). The complimentary bottled water - ahh! Wish I had the time to try the breakfast...but was off to the convention center early... I would stay again.
Genuine Hotels.com guest review
1 night business trip Mar 9, 2015
Lorrinda
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
great rooms and beds. nice location. friendly staff.
Genuine Expedia guest review
Other trip Mar 14, 2015
aaron
US
4.0 / 5Excellent
"nice hotel close enough to the wharf and china tow"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
the hotel our needs close the thing we wanted to do and affordable buy San Francisco standards
Genuine Expedia guest review
Other trip Mar 11, 2015
handsbig
US
5.0 / 5Outstanding
"Perfect"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Everybody is wonderful, friendly, helpful and when there were problems with the credit cards, they were accountable and apologetic although we were not worried one but they would take care of it. A terrific group of people and gorgeous hotel!
Genuine Expedia guest review
Other trip Mar 11, 2015
jana
US
5.0 / 5Outstanding
"affordable first class hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Needed a room after attending the chinese parade. Booked a week before parade. Found a great deal online. Location and cleanliness was excellent.
Genuine Hotels.com guest review
1 night romance trip Mar 7, 2015
adam
US
4.0 / 5Excellent
"Good Value"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Room was clean but small. The walls are really thin--you know the rest of the story. Good value and good location.
Genuine Hotels.com guest review
2 night business trip Mar 1, 2015
A Traveler
US
4.0 / 5Excellent
"Cute little place, convenient location."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Lounge has a cappuccino machine available 24 hours a day- decaf too- it's amazing! Rooms and workout space are small, but very comfortable. Staff is great. Would stay there again.
Genuine Expedia guest review
Other trip Mar 6, 2015
karen
US
5.0 / 5Outstanding
"Great hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Booked my room a few days before staying, got a great deal, was very surprised by how nice the hotel was and the great staff!! Perfect location for a lot of great things!
Genuine Expedia guest review
Other trip Mar 3, 2015
A Traveler
US
4.0 / 5Excellent
"Small things make a big impact"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Hotel was very clean. The room was kinda small but efficent . Would stay again
Genuine Hotels.com guest review
1 night romance trip Feb 27, 2015
Rashell
US
5.0 / 5Outstanding
"best hotel ever"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very nice . clean.friendly.accomidating excellent
Genuine Hotels.com guest review
1 night romance trip Feb 27, 2015
joanna
US
5.0 / 5Outstanding
"Wonderful weekend stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Service was great.walking distance from restaurants/shopping and bus stops. Will consider staying here again next time we're in San Francisco.
Genuine Hotels.com guest review
2 night family trip Feb 20, 2015
Mary
US
4.0 / 5Excellent
"Good safe location, simple nice hotel"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    4.0
This is a great simple hotel. The extras are good. This time the room had some issues. The bed was splitting apart in the middle of the two twins. There was red wine splatter on the wall in the bathroom and the plug on the desk wouldn't hold my cord in to charge it.
Genuine Hotels.com guest review
1 night business trip Feb 23, 2015
Kim
US
4.0 / 5Excellent
"Lack Customer Service"
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
The location was fantastic but the staff was not friendly at all. They are in need some customer service training. To be in the hotel business & not care about your guest what a waste because the hotel was great.
Genuine Hotels.com guest review
1 night business trip Feb 21, 2015
Robin
US
5.0 / 5Outstanding
"Great Stay&Comfort"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
it was great planing on staying their in the future,,,,,,,
Genuine Hotels.com guest review
1 night family trip Feb 21, 2015
Saranel
US
3.0 / 5Good
"Overall pleased"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
Nice hotel and staff, free launderette, complimentary bottled water, Kerig coffee pot. Only complain't were the lack of natural light in the very dark room and bed was to firm for even me. Otherwise very pleased, will return I'll just request a street view.
Genuine Hotels.com guest review
1 night trip Feb 20, 2015
Brandi
US
4.0 / 5Excellent
"Decent hotel for price"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Room was quite small, but this would be great if you are in area for business and not a tourist. Neighborhood was all business, parking is very difficult to find, and quite pricey for overnight stays.
Genuine Hotels.com guest review
1 night romance trip Feb 20, 2015
Gloria
US
4.0 / 5Excellent
"Good stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
Room and hotel were pretty nice & clean, in nicer part of town as well as convenient distance from everything, but bed was not comfortable and walls were too thin--neighbor & hallway noise disturbed sleep.
Genuine Hotels.com guest review
1 night romance trip Feb 15, 2015
Linh
US
4.0 / 5Excellent
"Nice place near embarcadero"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
This place is very convenient if you need a rapid check in and check out. The staff is nice, there is always fresh coffee in the lobby, The room was very clean, and not so small, unlike some other places in the area. The place is also not so close to the main streets so you can sleep without being disturbed by the noise.
Genuine Expedia guest review
Other trip Feb 21, 2015
Rury
US
5.0 / 5Outstanding
"Great hotel find!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
It was a great stay! When we walked in the receptionist was very kind and friendly and she mentioned she upgraded our room for free. That was very kind! We loved our room, awesome lay out, small kitchenette, very quiet, not loud neighbors, great little patio...and our view from the room was awesome! It had a little sliver of the bay. Overall it was a great stay...I would definitely go back!
Genuine Hotels.com guest review
1 night romance trip Feb 13, 2015
Veronica
US
4.0 / 5Excellent
"Valentines Stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
My husband and I stayed Valentines night. The hotel was clean, decor interesting. We were upgraded to a suite which was spacious and comfortable. Only issues were bathroom is small and very minimal-old style bathtub with hand held shower; no table or anything to set your things on other than a tiny shelf. Mattress was a bit firm for us but pretty comfortable. Nice area.
Genuine Hotels.com guest review
1 night romance trip Feb 14, 2015
Janice
US
3.0 / 5Good
"Long weekend at CG"
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
Excellent location. Little service or amenities, no restaurant, no bar, no afternoon snacks as advertised. Had to ask 3 times to get towels in room after check in. Very warm weekend in SF, high 70's. Room was warm, couldn't cool down with AC running.
Genuine Hotels.com guest review
3 night romance trip Feb 14, 2015
A Traveler
US
4.0 / 5Excellent
"Outstanding staff!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Customer service was outstanding. We arrived early and was just expecting to check our bags, but Liz let us check into our room early. Early the next morning we were rudely awoken to a group of protesters at a business across the street. Liz again got us moved to a much quieter room. Great hotel and staff.
Genuine Hotels.com guest review
3 night romance trip Feb 13, 2015
A Traveler
US
3.0 / 5Good
"It's ok."
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
As this wasn't our first time staying at Club Quarters, S.F. It was the first time we encountered a rude staff memeber. I don't think I've ever encountered a staff member of a hotel who makes comments to other staff in the presence of guests and about those guests. It's very unfortunate. We will not be staying there again in the forseeable future. However, the room was generally clean. There were some areas of wear and tear also that weren't cleaned regualarly (the top of the tile baseboards in the bathroom) but I have much higher standards then most.
Genuine Hotels.com guest review
3 night romance trip Feb 13, 2015
A Traveler
US
3.0 / 5Good
"Great location, clean, comfortable with rude staff"
  • Cleanliness
    5.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Great little hotel in a great location with very clean and comfortable rooms. I was taken back with the check-in process. They use electronic kiosks just like the airlines and if you need help the staff are rude just like some airlines. Late check out carries a $50 fee.
Genuine Hotels.com guest review
1 night business trip Feb 13, 2015
Jose
US
4.0 / 5Excellent
"Recent stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Hotel was clean and staff friendly. There is a nice roof top for city views. Hallways were a little loud and they could not provide us extra pillows. Rooms are very small too. Overall it was a good place and price for a Saturday night and valentines day.
Genuine Hotels.com guest review
1 night romance trip Feb 14, 2015
jason
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
Walking distance to all hot spots in sf but paying 35 for parking is the only thing that will keep me from staying there again ... Room was good very quiet, free water, coffee maker, nice desk, ok beds, hairdryer, showers could use some maintenance other than that i enjoyed my stay
Genuine Expedia guest review
Other trip Feb 17, 2015
faraways123
US
2.0 / 5Fair
"Great Location -- That's All !"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
The room had a terrible odor, the hallways are dark and tight. If you just need to rest your body and take a shower -- this is the property for you.
Genuine Expedia guest review
Other trip Feb 16, 2015
ThatGirlIsSoFly
US
4.0 / 5Excellent
"street noise"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    4.0
Clean, modern but all the noise from the street can be heard even with the window closed . Good service
Genuine Hotels.com guest review
1 night romance trip Feb 13, 2015
Ignacio
US
4.0 / 5Excellent
"I loved it!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
This was a great choice for what we needed and the price was awesome! We lucked up on parking but I can imagine any other time it would've been expensive bit that prob would've been the case at any other hotel.
Genuine Hotels.com guest review
1 night romance trip Feb 13, 2015
Christy
US
3.0 / 5Good
"Outdated but Quaint"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    4.0
We were in town for a business trip, and compared to neighborhood hotels, Club Quarters looked like a wonderful deal. The hotel is a bit outdated, and the rooms are very small, but it was not a bad experience. However, there happened to be protestors across the street from us and I could hear them just below my window. Not the hotels fault, but a shame none the less.
Genuine Hotels.com guest review
6 night business trip Feb 6, 2015
A Traveler
US
4.0 / 5Excellent
"Nice Stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Perfect location, close to everything. Although I was awakened to protesters across the street, my stay was enjoyable.
Genuine Hotels.com guest review
1 night romance trip Feb 13, 2015
David
US
1.0 / 5Poor
"Unsatisfied guest"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    2.0
Not what I expected. walked in and was not acknowledged by the staff until almost 10 minutes and were rude and seemed bothered to have to help. This stay was and inconvenience didnt have the basic essentials you normally would have in another room. I had to go down a hallway to get a iron and ironing board myself not available in my room, asked for a refrigerator they brought a beat up refrigerator. No microwave unless i request one and IF one is available i was out of luck no microwave, no ice bucket, shortage of towels, rooms layout is not functional which made it awkward. I will not be coming back to this place again. What I got from customer service to my room and experience was NOT WORTH the price. High priced for minimum amenities!
Genuine Hotels.com guest review
1 night romance trip Feb 14, 2015
A Traveler
US
4.0 / 5Excellent
"Superbowl Sunday, Impromptu Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Impromptu stay. Superbowl Sunday, friends purchased a suite for friends to watch the game. After the Superbowl we were unable to get home, thankfully hotel.com had a great deal for a room :)plus it linked to my PayPal, super simple. Staff was very professional and helpful.
Genuine Hotels.com guest review
1 night romance trip Feb 1, 2015
Lynette
US
5.0 / 5Outstanding
"Satisfied Patron"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This is my 2nd time staying here. I believe I'm a fan now. Excellent customer service and room amenities are rated A. Got to have a microwave & refrigerator personally and Club Quarters delivers on that one. TVs are awesome! The only thing to be desired is an in-room massage and/or Spa service here. This would make Club Quarters untouchable!
Genuine Hotels.com guest review
1 night business trip Jan 30, 2015
Gregory
US
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