The tv was the best part of the room. Seemed like a remodeled comfort inn. No elevator - dragged bags up the stairs. Toilet was very short - like for kids. Breakfast okay. Bed was okay - but hard pillows.Genuine Hotels.com guest review
great suite loved the jetted tubGenuine Hotels.com guest review
"Nice hotel but bed was way too software"
Very nice staff, hotel was clean and neat, but the bed was like sleeping on a marshmallow. I guess that may be good for some, but I found it uncomfortable. No other complaints, however.Genuine Expedia guest review
"Not a Typical Best Western"
Breakfast room was under construction. The first room we were given was a smoking room even though it's a non smoking hotel. Not good service at all.Genuine Hotels.com guest review
"Just South of Provo"
Great stay! Wonderful people very accomidating. Gave great referrals to restraunts in the area. Rooms were very clean and welcoming. Looked like everything has just been remodeled. Only down side there us no elevator so make sure to request bottom floor if disabled.Genuine Expedia guest review
"Bath/Shower Floor Problem"
The bath/shower floor in our room creaked so bad you could hardly take a shower. Staff said there were in the process of fixing each room with this issue since many other rooms had the same issue.Genuine Expedia guest review
"great for the price"
the hotel is absolutely great for the price that you pay. the room was really clean and housekeeping staff works really hard. They serve a nice breakfast that is included with your stay. Don't expect a whole lot from the front desk staff. They do an okay job, but certainly don't go out of their way for you. I would definitely recommend this hotel if […] you want a clean room and a super comfortable bed at a great price! Read moreGenuine Hotels.com guest review
nice location, close to where we needed to be, that's it. I marked the above items as excellent or good and some are saying terrible, something is wrong with your survey page.Genuine Expedia guest review
Clean and comfortable.Genuine Hotels.com guest review
We had a very pleasant stay and the view of the Glaciers was outstanding! The hotel was clean and the staff were very helpful.Genuine Hotels.com guest review
"Ok but noisey"
Older hotel that seems like it was renovated a few years back. The room was large and the beds comfortable. The biggest problem was traffic noise. There are two truck stops next to the hotel and the tractor trailer rigs are loud!Genuine Hotels.com guest review
"Same comfort as the Embassy Suite hotel in Anaheim"
Manager was great! I was provided a ride to work down the road from the hotel.Genuine Hotels.com guest review
Bed needs a new mattrest on a scale of 1 to 10 it was a 0Genuine Hotels.com guest review
The room was very clean and comfortable. The staff was friendly. The breakfast was great.Genuine Hotels.com guest review
"Looks clean, but feels dirty."
Not impressed! Looked clean but once you really started looking it was filthy! Location was convenient, but will not stay there again.Genuine Hotels.com guest review
Had business in the area and this hotel was fairly convenient. Good value for the money- nice sized rooms, free breakfast, etc.Genuine Hotels.com guest review
"Hotel was too close to a 24 hour truck stop."
Truck noises constantly. Hotel and staff were fine.Genuine Expedia guest review
"Great place after long drive"
spacious, comfortable rooms. Staff a bit disengaged and breakfast adequate but have had a lot better. Was a nice place to stay after 12 hrs of driving.Genuine Expedia guest review
"Great place for quick access to freeway ramps."
One night stay was very nice. Breakfast was good. Quiet location.Genuine Expedia guest review
"Worst pillows in America!"
The hotel was nice and the staff was friendly but that didn't compensate for the worst night of sleep on our road trip. The pillows were so hard that both of our necks hurt the next day. I can't say enough how horrible those cheap pillows were. If you stay at this hotel bring your own pillows!Genuine Expedia guest review
The staff was rude, did not greet us or even stand up barely looked up. No elevator, we requested adjoining rooms, we were told none available all taken for a work crew, my friend had a leg brace and couldn't manage stairs we had to insist they accommodate at least her with a downstairs room. I was told I could get assistance with luggage for upstairs […] room & I did when I checked in but was told no help available when I checked out. What a nightmare!! Staff never apologized just went silent. No help opening front doors to get luggage out she was busy sitting there. Then when we went to check out she decided she needed to get a luggage cart before checking us out so she made us wait for her again. The truck traffic for the Flying J or truck stop across the street went on all night we heard jake brakes. Not a pleasant experience at all. Read moreGenuine Expedia guest review
"Poor Service with no follow through."
Visiting family and wanting to stay a minimum of 2 nights in the area we decided to book through Expedia and although it was more than we wished to pay we booked at this Best Western. The room was adequate as well as the breakfast but when we left the Hotel at 10 AM we requested that the room be serviced as we would be back and wanted to use the room […] during the day. When we returned at 1 PM the room had not been done and I spoke with both the front desk and the maid and asked that it be done after we left about 2 PM. Can you believe that when we arrived at 8:30 PM the room had still not been touched !?! I was told that the maids had left for the day and they could do nothing except send a few towels. when I spoke to the front Desk in the Morning I requested some compensation and was told by the receptionist Mo that she would speak to the Manager who has never attempted to call me or apologize. for at least 6 months of the year I travel all over the world and have never received such poor service... Read moreGenuine Expedia guest review
The guy who checked us in was very helpful I was sick that day of our trip and he was able to get us a room with a King bed so my wife and I would be more comfortableGenuine Hotels.com guest review
"I'd stay there again."
The carpets need shampooed. I put fresh clean socks on and after walking around, just in my hotel room, the bottom of my socks were filthy. Shampoo the carpets.Genuine Expedia guest review
Only 10 minutes drive to Provo/Orem area but way better rates. Clean rooms, great breakfast, good service! Definitely worth the drive and very convenient off/on to the freeway.Genuine Hotels.com guest review
"Close to my grandbabies!!!"
We just have one complaint, the tub was very slippery and of course when soaping up and shampooing it gets even more slippery. Everything else was exceptional!!!Genuine Hotels.com guest review
"I don't do reviews."
Slept well. That is all I want to say. I do not like doing reviews.Genuine Expedia guest review
very comfortable bed - the most important thing. It had a fridge and microwave which I consider essential and both worked well. There was remodeling going on in the hotel lobby, but it didn't affect our stay at all, and our room was lovely. The breakfast was fine too, simple, but well prepared and actually had hot food - not that common in an inexpensive […] hotel. I will stay here again. Read moreGenuine Hotels.com guest review
"Great for dog traveling through!"
I was very happy to find such a clean, modern, convienent AND dog friendly place. I love La Quintas!Genuine Hotels.com guest review
The beds were nice and the hot breakfast was good. The location was convienent since it was right off the interstate. Overall the room was clean and orderly but the bathroom was strange. The sink and countertop looked like it was recently upgraded to granite and the floor was nice tiles but the shower/tub surround was made cheap plastic sheeting that […] had mold in every seam that extended from the base of the tub all the way up the walls of the shower. Not only that but the tub didn't drain so each morning we were showering in 4-5 inches of dirty water. Then each person had to wait to shower until the water drained. The whole experience was great except the bathroom. Read moreGenuine Hotels.com guest review
"close to family"
We love staying at the Best Western Mountain View Inn, it's close to our family, love the breatfast, the room is always clean and the staff is friendly.Genuine Hotels.com guest review
It was conviently located close to the freeway, which was great because we needed to travel around in that area. Beds were comfortable. Staff was sparse. Would stay again if in that neck of the woods. Everything in that area has a "mountain view".Genuine Expedia guest review
Truck driver... an excellent location. For us. Hotel has truck parking as well.Genuine Hotels.com guest review
"An okay stay for an average Best Western Hotel"
Beds were comfortable, and there were plenty of pilllows. Lighting was inadequate. Electrical outlets were also inadequte. Room was clean, but aged somewhat.Genuine Expedia guest review
"Wonderful place after a long drive"
The beds & bedding were absolutely fabulous, and extremely comfortable. I also really enjoyed the cream colored towels instead of the boring white you get at most places. I will definitely stay here again.Genuine Expedia guest review
"right off the freeway"
have stayed there many times. It's convenient.Genuine Hotels.com guest review
"Good for short stays."
This hotel was tidy, although the rooms are a little older and dated. The shower in particular was a little rough, but clean. I just came in for a short night stay, if it was going to be longer the little things could have been more challenging. I would call it fair..Genuine Expedia guest review
Comfortable. Clean. Friendly staff. No complaints.Genuine Hotels.com guest review
"Would Stay again"
hotel was great, conveniently located just off the freeway, clean, and the staff was friendly and very accomodating. When hotel.com screwed up one of our reservations the hotel was nice enough to let us cancel and put us in a suite at no extra cost(which was the type of room we had orginally requested with hotels.com but was told there was nothing […] available) Read moreGenuine Hotels.com guest review
Moldy shower, low price, not bad, but not real nice either.. Just OK.Genuine Hotels.com guest review
Just like the name of the hotel title says....Best.Genuine Expedia guest review
No issues with the hotel at all. I'd recommend it!Genuine Hotels.com guest review
"I wouldn't kennel my dogs at this place."
We had a family emergency and instead of helping this hotel was completely indifferent to our plight. Both Expedia and I contacted the manager of this reprehensible hotel to no avail. It's all about greed all the time.Genuine Expedia guest review
"just passing through"
Fine for area attraction or just a night...Genuine Hotels.com guest review
"Decent but not extraordinary for the price"
Back door to get into hotel was broken. Got locked out in the dark a few times. The breakfast was good. The staff was very friendly and helpful. Condition of room needed some upkeep.Genuine Expedia guest review
"Second year and we will go back"
All staff was very friendly and helpful. We didn't get the type of room we thought we had reserved but the lady at the front desk helped us with that. We were at this Inn for two weeks last year and one week this summer. We will probably stay there when we are in the Provo area next year. Breakfast has a good variety of item, but they are the same each […] day. Read moreGenuine Hotels.com guest review
great,Genuine Hotels.com guest review
"Great for truckers"
The hotel looked nothing like the pictures that were on line. They were very deceiving. The rooms were much smaller than pictured and it said rooms had jetted tubs, which they did not. The breakfast, on the other hand, was fantastic with a huge variety.Genuine Expedia guest review
"too many reservations"
I ended up making 2 reservations for this trip. When I cecked in I told them that I was staying 2 nights. Go figure that the next day they call me to remind me of check out time. I reminded them that I had another reservation that day. They made me pack up my room that I was in and recheck in a room that was 3 doors down (exact same type of room). They […] also took another $100 deposit on my credit card. Seemed a little silly to me!!! Read moreGenuine Hotels.com guest review
"i give 4"
I really like it. it was comfortable and clean roomGenuine Expedia guest review
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