All hotels in Springville, Utah, United States of America
1 room, 2 adults
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1455 N 1750 W, Springville, UT, 84663, United States of America, ‏‎866-925-8648
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3.7 / 5Good

Score breakdown (from 115 reviews)

Average rating for:

  • Cleanliness
    4.1
  • Service
    4.0
  • Comfort
    3.8
  • Condition
    3.6
  • Neighborhood
    3.7
5.0 / 5Outstanding
"Very helpful"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The guy who checked us in was very helpful I was sick that day of our trip and he was able to get us a room with a King bed so my wife and I would be more comfortable
Genuine Hotels.com guest review
1 night family trip May 24, 2013
Jeff
US
4.0 / 5Excellent
"I'd stay there again."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
The carpets need shampooed. I put fresh clean socks on and after walking around, just in my hotel room, the bottom of my socks were filthy. Shampoo the carpets.
Genuine Expedia guest review
Other trip Jun 4, 2013
A Traveler
US
5.0 / 5Outstanding
"Great Value!"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Only 10 minutes drive to Provo/Orem area but way better rates. Clean rooms, great breakfast, good service! Definitely worth the drive and very convenient off/on to the freeway.
Genuine Hotels.com guest review
1 night trip May 17, 2013
Michelle
US
5.0 / 5Outstanding
"Close to my grandbabies!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We just have one complaint, the tub was very slippery and of course when soaping up and shampooing it gets even more slippery. Everything else was exceptional!!!
Genuine Hotels.com guest review
3 night trip May 9, 2013
Nancy
US
4.0 / 5Excellent
"I don't do reviews."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Slept well. That is all I want to say. I do not like doing reviews.
Genuine Expedia guest review
Other trip May 12, 2013
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
very comfortable bed - the most important thing. It had a fridge and microwave which I consider essential and both worked well. There was remodeling going on in the hotel lobby, but it didn't affect our stay at all, and our room was lovely. The breakfast was fine too, simple, but well prepared and actually had hot food - not that common in an inexpensive hotel. I will stay here again.
Genuine Hotels.com guest review
1 night family trip Apr 18, 2013
A Traveler
US
5.0 / 5Outstanding
"Great for dog traveling through!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I was very happy to find such a clean, modern, convienent AND dog friendly place. I love La Quintas!
Genuine Hotels.com guest review
1 night trip Apr 7, 2013
Denise Joy
US
2.0 / 5Fair
  • Cleanliness
    2.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    1.0
  • Neighborhood
    3.0
The beds were nice and the hot breakfast was good. The location was convienent since it was right off the interstate. Overall the room was clean and orderly but the bathroom was strange. The sink and countertop looked like it was recently upgraded to granite and the floor was nice tiles but the shower/tub surround was made cheap plastic sheeting that had mold in every seam that extended from the base of the tub all the way up the walls of the shower. Not only that but the tub didn't drain so each morning we were showering in 4-5 inches of dirty water. Then each person had to wait to shower until the water drained. The whole experience was great except the bathroom.
Genuine Hotels.com guest review
3 night trip Mar 27, 2013
Mr. Cummings
US
5.0 / 5Outstanding
"close to family"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We love staying at the Best Western Mountain View Inn, it's close to our family, love the breatfast, the room is always clean and the staff is friendly.
Genuine Hotels.com guest review
4 night family trip Mar 22, 2013
M. Cross
US
4.0 / 5Excellent
"convient location"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
It was conviently located close to the freeway, which was great because we needed to travel around in that area. Beds were comfortable. Staff was sparse. Would stay again if in that neck of the woods. Everything in that area has a "mountain view".
Genuine Expedia guest review
Other trip Mar 19, 2013
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Truck driver... an excellent location. For us. Hotel has truck parking as well.
Genuine Hotels.com guest review
1 night business trip Feb 24, 2013
A Traveler
US
3.0 / 5Good
"An okay stay for an average Best Western Hotel"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Beds were comfortable, and there were plenty of pilllows. Lighting was inadequate. Electrical outlets were also inadequte. Room was clean, but aged somewhat.
Genuine Expedia guest review
Other trip Feb 18, 2013
A Traveler
US
5.0 / 5Outstanding
"Wonderful place after a long drive"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The beds & bedding were absolutely fabulous, and extremely comfortable. I also really enjoyed the cream colored towels instead of the boring white you get at most places. I will definitely stay here again.
Genuine Expedia guest review
Other trip Feb 12, 2013
A Traveler
US
2.0 / 5Fair
"right off the freeway"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    3.0
have stayed there many times. It's convenient.
Genuine Hotels.com guest review
1 night trip Dec 21, 2012
A Traveler
US
3.0 / 5Good
"Good for short stays."
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
This hotel was tidy, although the rooms are a little older and dated. The shower in particular was a little rough, but clean. I just came in for a short night stay, if it was going to be longer the little things could have been more challenging. I would call it fair..
Genuine Expedia guest review
Other trip Dec 14, 2012
Lee
US
4.0 / 5Excellent
"Nice"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Comfortable. Clean. Friendly staff. No complaints.
Genuine Hotels.com guest review
3 night family trip Nov 17, 2012
Janice
US
5.0 / 5Outstanding
"Would Stay again"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
hotel was great, conveniently located just off the freeway, clean, and the staff was friendly and very accomodating. When hotel.com screwed up one of our reservations the hotel was nice enough to let us cancel and put us in a suite at no extra cost(which was the type of room we had orginally requested with hotels.com but was told there was nothing available)
Genuine Hotels.com guest review
1 night trip Nov 3, 2012
Cam
US
2.0 / 5Fair
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
Moldy shower, low price, not bad, but not real nice either.. Just OK.
Genuine Hotels.com guest review
4 night trip Oct 24, 2012
A Traveler
US
4.0 / 5Excellent
"Best"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Just like the name of the hotel title says....Best.
Genuine Expedia guest review
Other trip Oct 11, 2012
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    5.0
No issues with the hotel at all. I'd recommend it!
Genuine Hotels.com guest review
2 night business trip Sep 10, 2012
Brad
US
1.0 / 5Poor
"I wouldn't kennel my dogs at this place."
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
We had a family emergency and instead of helping this hotel was completely indifferent to our plight. Both Expedia and I contacted the manager of this reprehensible hotel to no avail. It's all about greed all the time.
Genuine Expedia guest review
Other trip Sep 15, 2012
Kb
US
5.0 / 5Outstanding
"just passing through"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Fine for area attraction or just a night...
Genuine Hotels.com guest review
1 night trip Aug 31, 2012
A Traveler
US
3.0 / 5Good
"Decent but not extraordinary for the price"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    -
Back door to get into hotel was broken. Got locked out in the dark a few times. The breakfast was good. The staff was very friendly and helpful. Condition of room needed some upkeep.
Genuine Expedia guest review
Other trip Sep 2, 2012
A Traveler
US
4.0 / 5Excellent
"Second year and we will go back"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
All staff was very friendly and helpful. We didn't get the type of room we thought we had reserved but the lady at the front desk helped us with that. We were at this Inn for two weeks last year and one week this summer. We will probably stay there when we are in the Provo area next year. Breakfast has a good variety of item, but they are the same each day.
Genuine Hotels.com guest review
5 night trip Jul 22, 2012
Mary
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
great,
Genuine Hotels.com guest review
1 night trip Aug 1, 2012
ken
US
1.0 / 5Poor
"Great for truckers"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
The hotel looked nothing like the pictures that were on line. They were very deceiving. The rooms were much smaller than pictured and it said rooms had jetted tubs, which they did not. The breakfast, on the other hand, was fantastic with a huge variety.
Genuine Expedia guest review
Other trip Aug 5, 2012
A Traveler
US
3.0 / 5Good
"too many reservations"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I ended up making 2 reservations for this trip. When I cecked in I told them that I was staying 2 nights. Go figure that the next day they call me to remind me of check out time. I reminded them that I had another reservation that day. They made me pack up my room that I was in and recheck in a room that was 3 doors down (exact same type of room). They also took another $100 deposit on my credit card. Seemed a little silly to me!!!
Genuine Hotels.com guest review
1 night trip Jul 29, 2012
A Traveler
US
4.0 / 5Excellent
"i give 4"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
I really like it. it was comfortable and clean room
Genuine Expedia guest review
Other trip Aug 3, 2012
Blanca
US
1.0 / 5Poor
"Noise"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    1.0
The motel has a large parking lot attached to it and our room was the last one next to it. Truck drivers use this lot to park their refrigerated trailers there and ran them all night long. The noise in our room was so loud that even over the air conditioner it was still disturbing to the point that it hurt our ears and we got NO SLEEP! We did complain to the front desk.
Genuine Hotels.com guest review
1 night trip Jul 14, 2012
Unhappy
US
2.0 / 5Fair
"Front desk needs customer service training."
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Front desk people were rude and acted as though questions (about resturants, etc) were a waste of thier breath. Also upon arrival I had to wait upwards of five minutes after ringing the bell at the front desk before anyone bothered to come check me in... not a welcome arrival after a long day of driving!
Genuine Expedia guest review
Other trip Jul 17, 2012
Carly
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Our room wasn't stocked with towels..Odd. The shower had mold in the corners. However, this was our 2nd time staying here. The staff is pleasant and the location is right where we needed to be. I would like to commend the woman taking care of the continental breakfast needs - we stayed 2 days and she was there both mornings. VERY attentative, helped me when the ketchup exploded everywhere and was always making sure we had what we needed. :)
Genuine Hotels.com guest review
2 night family trip Jul 13, 2012
Kim P.
US

The following English reviews were posted by hotels.com guests from other countries:

3.0 / 5Good
"Aging accommodations"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    -
Staff was great. Room was OK - clean. Signs of aging abounded - especially in the bathroom.
Genuine Expedia guest review
Response by Best Western Mountain View Inn
Thank you for spending the time to review you stay with us. We are aware of the aging of the property and have planned a full remodel scheduled for this Spring and Summer. We hope you consider staying with us again to experience the great changes first hand.
Other trip Mar 7, 2015
Ed
CA
2.0 / 5Fair
"Showing it's Age"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
This Best Western is showing it's age. I stayed here about 10 years ago and it was beginning to look tired then. If you stay ask for a room away from the main street. We stayed on the north end of the building and it was very noisy with traffic and lots of horn honking for some reason. This facility appears to be pet friendly witch should have been a red flag. Lots of barking from one room although it did not keep us up. Easy off and on the I15. Will do the job, but not great..
Genuine Expedia guest review
Other trip Nov 1, 2014
Darrell
CA
3.0 / 5Good
"Conveniently located near highway"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Over all comfortable stay. Bathroom needs to be up dated. Shower knob was gone so couldn't tell what the temp of the water was, but had decent pressure.
Genuine Expedia guest review
Other trip Oct 1, 2014
A Traveler
CA
4.0 / 5Excellent
"Nice motel close to BYU"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Great place to stay, nice big rooms, complimentary full breakfast great. Had all the facilities we required.
Genuine Expedia guest review
Other trip May 4, 2014
Karina
AU
4.0 / 5Excellent
"Overnight while travelling."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Met our needs of a clean comfortable bed and seemed like safe parking for our truck and trailer.
Genuine Expedia guest review
Other trip Feb 5, 2014
A Traveler
CA
4.0 / 5Excellent
"One Night Stay"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
very acceptable - staff "warm" but not outgoing - first room we were given, the rug was sopping wet - 2nd room OK - breakfast good
Genuine Hotels.com guest review
1 night trip Apr 3, 2013
A Traveler
CA
4.0 / 5Excellent
"Good time at Mountainview."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
We found the rooms well furnished with very comfortable beds. The large flat screen TV was a bonus. The breakfast was good and the exercise room was handy. We were disappointed the hot tub was being serviced for the new season. A soak after a long days drive would have been nice. The staff were very helpful.
Genuine Expedia guest review
Other trip Apr 4, 2013
Larry
CA
5.0 / 5Outstanding
"Useful stop off Inerstate"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Thoroughly enjoyed especially the hot tub!
Genuine Hotels.com guest review
Other trip Oct 8, 2012
JJ
GB
2.0 / 5Fair
"Ok for a stop over"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
A good place for a stop over and the guy on reception was helpful. Was a little shocked when we went to the pool and my husband went to move a subbed and was told not to by the security guard! Needless to say we moved it!
Genuine Expedia guest review
Other trip Aug 4, 2012
Frankie
GB

The following reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Hotel parfait"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Bonne nuit dans cet hotel dans une chambre spacieuse, Tout le confort y etait. Petit dejeuner correct
Genuine Hotels.com guest review
1 night trip Jul 14, 2013
Bruno
FR
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
Response by Best Western Mountain View Inn
Thank you for rating your stay with us. We hope to see you again during your next visit to the area.
1 night romance trip Feb 15, 2015
A Traveler
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    2.0
Genuine Hotels.com guest review
Response by Best Western Mountain View Inn
Thank you for rating your stay with us. We are working towards improving the hotel and have started the process of a full remodel. We hope you consider staying with us again during your next visit to Springville/Provo.
1 night romance trip Feb 22, 2015
Stephen
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night romance trip Dec 19, 2014
karen
US
4.0 / 5Excellent
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night trip with friends Nov 7, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night trip Nov 21, 2014
Bill
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night romance trip Oct 11, 2014
Karen
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night trip Sep 19, 2014
Mary Ann
US
3.0 / 5Good
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night business trip Aug 11, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night trip May 14, 2014
A Traveler
US
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