Just like the name of the hotel title says....Best.Genuine Expedia guest review
No issues with the hotel at all. I'd recommend it!Genuine Hotels.com guest review
"I wouldn't kennel my dogs at this place."
We had a family emergency and instead of helping this hotel was completely indifferent to our plight. Both Expedia and I contacted the manager of this reprehensible hotel to no avail. It's all about greed all the time.Genuine Expedia guest review
"just passing through"
Fine for area attraction or just a night...Genuine Hotels.com guest review
"Decent but not extraordinary for the price"
Back door to get into hotel was broken. Got locked out in the dark a few times. The breakfast was good. The staff was very friendly and helpful. Condition of room needed some upkeep.Genuine Expedia guest review
"Second year and we will go back"
All staff was very friendly and helpful. We didn't get the type of room we thought we had reserved but the lady at the front desk helped us with that. We were at this Inn for two weeks last year and one week this summer. We will probably stay there when we are in the Provo area next year. Breakfast has a good variety of item, but they are the same each […] day. Read moreGenuine Hotels.com guest review
great,Genuine Hotels.com guest review
"Great for truckers"
The hotel looked nothing like the pictures that were on line. They were very deceiving. The rooms were much smaller than pictured and it said rooms had jetted tubs, which they did not. The breakfast, on the other hand, was fantastic with a huge variety.Genuine Expedia guest review
"too many reservations"
I ended up making 2 reservations for this trip. When I cecked in I told them that I was staying 2 nights. Go figure that the next day they call me to remind me of check out time. I reminded them that I had another reservation that day. They made me pack up my room that I was in and recheck in a room that was 3 doors down (exact same type of room). They […] also took another $100 deposit on my credit card. Seemed a little silly to me!!! Read moreGenuine Hotels.com guest review
"i give 4"
I really like it. it was comfortable and clean roomGenuine Expedia guest review
The motel has a large parking lot attached to it and our room was the last one next to it. Truck drivers use this lot to park their refrigerated trailers there and ran them all night long. The noise in our room was so loud that even over the air conditioner it was still disturbing to the point that it hurt our ears and we got NO SLEEP! We did complain […] to the front desk. Read moreGenuine Hotels.com guest review
"Front desk needs customer service training."
Front desk people were rude and acted as though questions (about resturants, etc) were a waste of thier breath. Also upon arrival I had to wait upwards of five minutes after ringing the bell at the front desk before anyone bothered to come check me in... not a welcome arrival after a long day of driving!Genuine Expedia guest review
Our room wasn't stocked with towels..Odd. The shower had mold in the corners. However, this was our 2nd time staying here. The staff is pleasant and the location is right where we needed to be. I would like to commend the woman taking care of the continental breakfast needs - we stayed 2 days and she was there both mornings. VERY attentative, helped […] me when the ketchup exploded everywhere and was always making sure we had what we needed. :) Read moreGenuine Hotels.com guest review
"Should be ashamed to call themselves Best Western!"
I was very disappointed and even upset! One of our rooms was filthy and stunk like urine, the carpet was so filthy that we couldn't take off our shoes and the children could not sit on the floor. The corridors were not air conditioned or ventilated. Whenever we have stayed at nice hotels with pets we were at least given a clean room! Will never be back […] or recommend this hotel. It was terrible!!!!!!...... Read moreGenuine Hotels.com guest review
"Fine for a quick stay"
Not many other guests staying, so it was nice and quiet. We were hoping to do a load of laundry, but the dryer wasn't working. Other than that, no complaints.Genuine Hotels.com guest review
"ok for the money"
i booked this hotel instead of staying in provo while my son was attending byu basketball camp, because it had an outdoor pool and thinking it would be quieter outside of provo proper. my first reaction was disappointment due to lots of noise from road construction, truck stop, and dogs in other rooms. the condition was much more worn and dated than […] i expected. mismatched furniture and scratchy towels added to the low grade. on the plus side, the room is big so we could fit an extra air mattress. the weather was warm so the pool was nice the two times we used it during the week were there. and the hotel desk clerk let me use the housekeeping dryer after washing a load of clothes and the guest dryer wouldn't work. that was very nice. but overall i don't think we'll stay there again. driving to and from provo to springville used up gas money we saved on hotel rates in provo. Read moreGenuine Hotels.com guest review
"Thin Walls & Old Bathroom, Nice Staff & Breakfast"
Negatives: Thin walls, hard to sleep because we could hear the people in the next room talk and even sneeze. The photo of the bathroom on the website not at this hotel, old bathroom with a bathtub that creaked like we were going to fall through the floor. No elevator, difficult for my elderly aunt to make it up to the 2nd floor. Next to truck stop. […] Positives: Nice staff, clean rooms, good breakfast. Read moreGenuine Hotels.com guest review
"Not too bad"
Bed was hard, pillows to big and bathtube creaked so bad thought I would fall through to the room below. Stuffy room. Full breakfast hardly one step above continental breakfast.Genuine Expedia guest review
"You won't be disappointed."
Did a one night stay traveling through. Great location off I-15. Quiet and clean. Denny's restaurant across the street. More than adequate breakfast included. Would stay again on future trips.Genuine Expedia guest review
Not a bad place. It was fairly clean. My reservation was screwed up by a trainee earlier in the day. But the desk clerk fixed it. My wife thought the desk clerk who helped me was unkind towards the previous guests at the desk, but I did not notice it. Dated furnishings, tv, bed. Breakfast was okay, nothing spectacular. It was on par with other hotels […] I have been at. Location is excellent. Close to freeway. Read moreGenuine Expedia guest review
"Mountain View Inn in Springville Utah"
location very convenient to freeway. Hot breakfast was very good. The staff was attentive and very nice. We would stay there again.Genuine Hotels.com guest review
"Nice, but not grand"
The hotel was nice, and clean, but the bed was a weird combination of firm and squishy, and the pillows (though fine for me) were too firm for my husband. Also, they were remodeling the room underneath us one morning during the stay - very disruptive Breakfast was great. :)Genuine Hotels.com guest review
Awesome christmas decorations. Wonderful attention to detail. Big comfortable room. Best beds in any hotel in recent memory.Genuine Expedia guest review
The rooms were huge! The hotel was very clean and well maintained. My only complaint is that they charge $10 for a crib, but the room was cheap enough that I will probably stay here again.Genuine Hotels.com guest review
We were delighted with our stay. Very comfortable rooms, beds and pillows were the best, good room darkening curtains, and a QUIET heat/AC blower. Best nights rest in a long time. We will definitely stay there again. Only disappointment was that the hot tub and pool are outside, so they were closed for the winter. Best place we've stayed in a long time […] and a great price too. Read moreGenuine Hotels.com guest review
"BW MTn. View Inn"
Very nice motel, glitches were minor (coffee pot missing from coffee maker, Internet less than speedy and reliable), and well balanced by friendly staff comfortable room and great breakfast.Genuine Hotels.com guest review
Our room was clean and comfotable. Slept well until the train horn woke us up. But we enjoyed our stay. The bed was comfortable.Genuine Hotels.com guest review
Nice eggsfor breakfast. Great help with finding local hikes.Genuine Expedia guest review
the room smells bad, like smoked roomGenuine Hotels.com guest review
"BW Mountain View Inn - Big Rooms and Big Rigs"
Me, my wife, 2 kids under 2 (so a pack-n-play), and our dog fit very comfortably in the spacious room. The furniture in the room (the additional seating chairs in particular) was sunfaded and dirty / dusty and there was an obvious attempt to cover up some odor. The beds were average, but the biggest problem with comfort that we experienced was the fact […] that there is a truck stop next door with an area for overnight truck parking. The sound of air brakes and truck engines lasted until well after midnight and started up again before 5AM. With two kids under two and dog who gets startled at these noises, we will not stay there again. But if someone wants a spacious room at a good rate and is a sound sleeper, I would recommend this hotel. Read moreGenuine Hotels.com guest review
The Price was right compare to other hotels, Complete breakfast, room was spacious and decent and the staff were friendly. The only discomfort we had, was that the room smelled flooded and the wall in the bathroom was damaged. Maybe from flood. Beside that, it was a decent stay.Genuine Hotels.com guest review
"I will stay again"
Beds were super comfy, typical hot bkst: eggs, french toast, cereal etc., nice jacuzzi, large rooms. Actually slept well and relaxed. Staying here when I visit again!Genuine Hotels.com guest review
"Nice motel close to BYU"
Great place to stay, nice big rooms, complimentary full breakfast great. Had all the facilities we required.Genuine Expedia guest review
"Overnight while travelling."
Met our needs of a clean comfortable bed and seemed like safe parking for our truck and trailer.Genuine Expedia guest review
"One Night Stay"
very acceptable - staff "warm" but not outgoing - first room we were given, the rug was sopping wet - 2nd room OK - breakfast goodGenuine Hotels.com guest review
"Good time at Mountainview."
We found the rooms well furnished with very comfortable beds. The large flat screen TV was a bonus. The breakfast was good and the exercise room was handy. We were disappointed the hot tub was being serviced for the new season. A soak after a long days drive would have been nice. The staff were very helpful.Genuine Expedia guest review
"Useful stop off Inerstate"
Thoroughly enjoyed especially the hot tub!Genuine Hotels.com guest review
"Ok for a stop over"
A good place for a stop over and the guy on reception was helpful. Was a little shocked when we went to the pool and my husband went to move a subbed and was told not to by the security guard! Needless to say we moved it!Genuine Expedia guest review
"Great stop over!"
Really like the remotes...they were the ones you could clean. The bed was great... just the sheets no dirty bedspreads on them! Great place to stop over for snowbirds!!Genuine Expedia guest review
For the price, the motel is OK. Our only major complaint is the noisy heater in the room. The noise of the fan affected our sleep and we had to turn it off in the middle of the night.Genuine Expedia guest review
Bonne nuit dans cet hotel dans une chambre spacieuse, Tout le confort y etait. Petit dejeuner correctGenuine Hotels.com guest review
"Best Western Mountain View Inn, Springville UT"
Positive: - Good price - Room was spacious and clean - Close to highway connection - Good complimentary breakfast Negative: - Nothing reallyGenuine Hotels.com guest review
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