"Nice place and close to all amenities"
We arrived at night when the reception is closed but the hotel staff already informed us that she left the room key for us to stay the night and gave late check out. The room is very spacious and comfy. would be nice of there is a microwave in the room as not many restaurant or cafe open at night time in the vicinity.Genuine Expedia guest review
We enjoyed our stay. The rooms were large and comfortable. The beds were lovely and warm on a very cold night. Once the room was warmed up and we were in bed we didn't need the heating at all. The simple complimentary breakfast was a nice touch (toast, cereal, tea and coffee options), but some fruit would be a good addition.Genuine Hotels.com guest review
"Great rooms, great location"
We really enjoyed our stay at the hotel. The rooms were good value for money and very comfortable and clean. We enjoyed eating in the restaurant and experiencing the stone grill. The kangaroos were right up to the windows of our rooms at dusk which was great to see. Our only disappointment was the breakfast, which we found quite overpriced and were […] not aware of the cost until we entered the breakfast room. I think this should be made more clear at check in or in the guest information in the room as we would have chosen another option given the correct information. Read moreGenuine Expedia guest review
"a comfortable stay at halls gap"
very quiet and comfortable.easy walk to shops bathroom excellentGenuine Expedia guest review
Kangaroos were in front of the hotel right outside our window, at the back of the hotel from dusk feeding on the lawn not scared of people at all and deer were also seen. Great fun!Genuine Expedia guest review
"Good only in summer"
In winter it is very cold and the rooms are not heated at all. In bath-room we must use the hair-dryer for heating, for there was no other possibility. Nice was the whirl-pool and the room was great enough even for a longer stay.Genuine Expedia guest review
"Sehr schöne Anlage"
Sehr schöne Anlage, Zimmer sind sehr groß. Ruhige Lage. Jederzeit wieder.Genuine Expedia guest review
Waren nur 1 Nacht dort. Hatten ein 3 Bett Zimmer. War alles ok. Abendessen war ok, aber nicht ganz billig.Genuine Expedia guest review
"Great location, but only ok service."
01/27/15 Carol A Southampton, United Kingdom
This hotel is in a great location & was a one night stop over between Adelaide & Melbourne. The guy on reception was not very friendly & made us feel as though we were one of many ( which of course we are) but shouldn't be so obvious! The bed was extremely comfortable, but the cistern was very very noisy in the bathroom, which we didn't report, but felt must have been reported before. The lady receptionist in the morning couldn't have been more friendly & helpful, I think she should retrain the other guy! The cooked breakfast was really good but the restaurant was dark, dingy & cold & the inexperienced waitress could do with some staff training. Ok for one night, but thankfully just one!!
"Stay for the location, not the accomodation"
01/04/15 Kate B Melbourne, Australia
We stayed here after making a last minute decision to get away to the Grampians for the night. On the positive side, the location is great, the bed is comfy and the room is clean. On the flip side the service was, in a word, weird. The guy at the front desk was a bit creepy and definitely not friendly. They clearly believe their in-house restaurant is great, and perhaps it is (I didn't try it- I took one look at the incredibly dated decor and decided to eat elsewhere). When we enquired about the breakfast menu we were told we couldn't see one. The rooms are very dated but large, and the same goes for the bathroom. For ease and as a last minute booking this place was fine- but I wouldn't return in a hurry.
"Short break to halls gap "
01/03/15 Rachel M
Great location as short walking distance to centre halls gap and the grounds really lovely with all birds and wildlife right there ( kangaroos outside room etc). Rooms clean but getting bit dated. Bed very comfortable. Man a on Reception efficient but lacked customer service skills as far as making u feel welcome or offering any extra info and enquiring after how your stay was etc . No free wifi is annoying too.
"Good bed, a little dated, strange front desk"
01/02/15 An38 Turramurra, Australia
The best thing about this hotel was the comfortable bed and the great bed linen. The person at the front desk was not someone who fits comfortably in a customer facing role. The hotel is showing its age but is a comfortable, clean choice for Halls gap.
"Can't fault it!"
12/09/14 Emma H Melbourne
We stayed here last minute after going on a road trip. We got a complimentary upgrade as it was later in the day and the price was very reasonable. Amenities were good and it was lovely seeing all the wildlife in the gardens. Would definitely stay here again.
"Relaxing quiet location with awsome views"
12/06/14 Gavin K Wendouree, Victoria, Australia
Being located at the base of the Halls Gap Grampians range the views are spectacular. Rooms are very large well appointed except that the spa bath was disconnected "due to environmental concerns and caring for our resources". The restaurant was great complete with individual stone grill dining experience.
11/24/14 Rugbyskippy Rugby
Arrived just before lunchtime and was pleased to be able to check into our room.The room was very spacious with two double beds and bathroom with a jacuzzi bath. We had a meal in the restaurant which was excellent and the breakfast the next day was very good value.
"Very nice hotel, well located"
You don't have to search for long for this hotel, as it is located directly on the main road of Halls Gap. The check in was very smooth and the receptionist very helpful. Parking your car close to your hotel room is not a problem. The room itself is very spacious as is the bathroom. The room has 2 queen size beds and is very well equiped. The view from the room we had was very nice. The hotel is located near several restaurants, but does have a great restaurant itself as well. We had dinner there and just before we could start our main course a kangooroo hopped by. Service in the restaurant is very good as well. WiFi is only available after paying a fee
"A bit Jekyll and Hyde"
10/08/14 Herm0ine Melbourne, Australia
Room was spacious and comfortable, really nice bedding. TV had one of those devices that turns it off after 30 minutes or so - good from a power saving point of view, but a bit annoying. Lovely service at reception and checkout. BUT going into the restaurant for dinner was just weird. Guy at the reception desk ignored me and continued his phone call until I walked towards the dining room. Then he launched himself at me like I was some sort of trespasser. He took me to a table, gave me a menu and went back to his phone call. No "I'll be back in a tick" or "can I get you a drink". Nothing. I was the only guest mind you. Until I walked out anyway. I reckon if I hadn't expected service in the restaurant I'd be happy with the place, but I left with kind of a bad feeling.
"Very poor service!!"
09/26/14 russell001 Melbourne
Upon arrival, we were greeted very blandly by some Thai women at reception. After a long drive, this certainly wasn't welcoming. This did set the tone for this motel. Rooms are what you expect of a 80's built motel and the price p/n is a little high given its current condition. I went to reception to enquire about something when I was again, greeted by this Thai women. The phone was ringing and instead of saying, "sorry, I'll be one second" or let someone else answer it she answered it, completely discarding my question. Even after she hanged the phone up she didn't say sorry. Very very very rude and really makes me leave this s hole feeling terrible. I would never stay here again and never recommend it to anyone!
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