Best Western Jaco Beach Resort - All Inclusive - Jaco

I really enjoyed my stay at the Jaco Best Western--the room was well kept, meals were delicious, pool area spotless, and beach area very nice. Being so close to the town (just a very, very short walk away) made a real plus--enabled one to get out, walk about, and see/learn more about the country.

Genuine Expedia guest review

This hotel is awful. I read reviews that said the rooms were old, but they are falling apart. The beds are horribly uncomfortable. The air conditioning is in the window so it blows right onto the bed and cannot be adjusted. The bathroom was filthy. And to make matters worse there was dance music and a marching band until 1am on a Wednesday! We couldn't […] sleep and the kid in the room next to us was screaming. The food was below average. Think of what you can make the most of for cheap- pasta and sauces. The pool is only okay. The one nice thing is that this is a beachfront property and the grassy area by the beach is lovely, as is the beach itself. The hotel is also not right in town so you need to walk. And if you try and check in before 3pm they turn you away at the gate. Read more

Genuine Hotels.com guest review

Good location, beautiful beach, and close to town for nightlife and shopping. The mattress was hard, outdated furnishings, and terrible pillows. The staff at the bar and afternoon snack were nice but other staff was indifferent. Reception staff were helpful with your planning and check in/out was good. The best part was free international calling to […] US and Canada. A great deal! Read more

Genuine Expedia guest review

Hotel staff are bad, every time you ask for something look like they are doing you a favor .food is terrible.

Genuine Expedia guest review

Everything was good but the buffet wasn´t good enought. Seems like they wanted to save money on food.

Genuine Expedia guest review

The room had plastic furniture and was very old looking and uncomfortable. The bed was hard. The staff was not attentive or friendly. They have a very loud disco until 1am and you can hear it from the hotel room.

Genuine Expedia guest review

When I checked in, the front desk person told me nothing about the property--where this all-inclusive resort has meals served in different places when the guest count is low. You have to pay $3 per day for the safe in the room (!? old fashioned-key you have to ask and pay for). Laundry isn't actually picked up from your room when you put the "pick up […] my laundry" card on your door knob. And it took me 10-minutes (and a front desk person who just left me on hold because she did not understand my request) to get someone to understand I needed some laundry picked up for same-day cleaning. They then sent someone right away. My water was turned off, with no explanation... And the front desk person did not help - said she would call back, but did not. I had to call back again to have it addressed. It was eventually turned back on, with no explanation--and the water was BROWN when it first came out of the faucets. I was on the top floor and there was work being done on the roof above my room, early in the morning. It's away from the main area in town, which could be good, but not during slow season. The bartenders and food servers were very good and there were a couple of gentlemen at the front desk who were VERY helpful, but overall, I do not recommend this place. Read more

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

good hotel, only problem was with receptionist at the chek in, and the breakfest bufett only in weekends, rest of the days a 4 option breakfest, good front beach near the clubs and shops or 5-l5 min walk, my wife did not like the matress not to firm

Genuine Expedia guest review

I stayed a week here in July 2012 and couldn't be more pleased! While its not a 5 star resort, it does offer everything you need for an enjoyable, comfortable stay. The staff was honest and courteous. The rooms were always cleaned properly. The breakfast was great, although it was pretty much the same thing every day. I felt safe while there and will […] definitely return if I have the opportunity. This hotel is in a great location. Thank you. Pura Vida! Read more

Genuine Hotels.com guest review

This place is a great deal for what you get - beachfront, a quick walk to town, free breakfast buffet (a highlight... it was excellent!), clean and safe. The decor is pretty dated, but still in good shape. I would definitely recommend this Best Western and will stay here again if I come back to the area.

Genuine Expedia guest review

Very tired. Rooms very basic and needs refurb badly. Beds are AWFUL. Pool ok. Food is terrible...had the worse nachos ever there....can't say what the meat was but it didn't taste like beef.....plastic chairs in the room. Good thing was it is on the beach but far away from anything. Security good service ok....Internet in room 301 didn't exist...really […] is a z2 star hotel at a push. Read more

Genuine Expedia guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

great location, really nice people, good price...would stay again

Genuine Hotels.com guest review

Hotel was deserted when we stayed there after Easter,low price on Expedia and even lower price just walk up to the desk.Great location,spacious grounds,clean room,quiet,large pool. Good security--Food is expensive everywhere in Costa Rica,especially so at hotels--

Genuine Expedia guest review

The pool was noisy all day and I didn't like the music. This resort seems to be geared toward families and so young travelers like myself feel unserved. One major inconvenience was during the last 2 nights of our stay when NONE of the ice machines in the hotel worked and the front desk/room service said there was no way to get ice to me in the room. […] The front desk people also seemed content with the bare minimum of service; not a great experience to cap off an otherwise wonderful Costa Rican vacation Read more

Genuine Hotels.com guest review

The hotel needs some work. Pool needs to be cleaned better. One day it looked like parts of a diaper floating in it and I spoke to life guard and he didn't care. there is a small bridge over part of the pool,it needs to be cleaned and painted. One evening the lights went out. Not the hotels fault but as it got dark very very few of their emergency lighting […] worked. In the day light you could see it was in place. Stair wells were pitch black, walkways dark, only 2 at the bar area worked. People walked around useing their cell phones like flashlights. forget the beach if that is what you are going there for. Yuck. The good part it is a very short walk into town, the bar and the people working there were very nice. Great view of the the sunset. It is probably the best you are going to find in the little town. Read more

Genuine Hotels.com guest review

I stayed with my two children at this hotel for spring break-4 days and 3 nights. I found it to be a fun location that was clean, easy to navigate and safe. My favorite parts were the view from the taller building, the warm pool and non-crowded beach front. Our room was clean, had a great view, comfortable beds and all the basics. We are very use to […] traveling to Latin America on vacation so we had reasonable expectations. This hotel had a rather vigilant gate guard and we noticed an occassional guard with flashlight at night walking the grounds and one at the beach front. The staff was younger at the front desk and helpful. The beach is just fine, there are some small rocks along beaches in this region, so small children might like swim shoes on. The waves are notable so I did keep the kids close but it was managable and we got to watch some great surfers while we stayed in the smaller waves. This beach was enjoable as there are virtually no trinket sellers, just a few services like surfing or horseback riding offer politely a ride. The breakfast buffet was great for us, scrambled eggs, pancakes, some mexican fare, ceral, fruit, etc. This is a nice basic 3 star hotel with a warm pool. If you can get a discounte rate- I would try it. Read more

Genuine Expedia guest review

Great Hotel for the price. Good service. They go the extra mile. Will definitely stay there again.

Genuine Hotels.com guest review

old old old, everything is from the 1960's, the beads are the worst i have been on, even County jail cots are better! However the pool is nice!

Genuine Expedia guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Hotel was better than the guidebook rating. I didn't find either old or threadbare. Perhaps it had been freshened up. The staff were friendly and its location directly across from the bus drop off to and from San Jose was very convenient. Very family oriented and popular with Costa Rican families.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

The tour desk was very helpful in setting up surf lessons. Great happy hour, great breakfast. Nice beach front.

Genuine Hotels.com guest review

We stayed at the BW Jaco Beach location over the busy Christmas season, but the staff made sure we felt like our every need was met. It has a great location just outside of town and right on the beach. We could walk into town with ease and when we were tired from shopping we caught a cab for just $2.00 a ride not a person! On New Year's Eve they had […] a fabulous party with fireworks and dancing. The breakfast buffet every morning was delicious with fresh fruit and a combination of American and Costa Rican favorites. I was quite surprised how good the buffet was and that it is included in your room price. They had everything you could ask for like pancakes, cereal, eggs and ham. The only problem we experienced during our stay was sketchy WI-FI service, sometimes it worked sometimes it did not, but you are on vacation! We were also pleasantly surprised that they gave us free long distance calling to the United States. All in all a great vacation experience!!! Read more

Genuine Hotels.com guest review

Best Western Jaco Beach has average, aged rooms (think 70's), resort-type activities scheduled daily, a pool that fills quickly with families and closes early at 7:00 p.m., and a beach that is close and convenient and clean. Not a bad place to stay if you like a bit of an international family crowd. One night was enough for us with our five year old, […] but we just came from a beautiful, more remote resort down the coast that set a high bar. Read more

Genuine Hotels.com guest review

As most reviews have stated, the hotel is a little dated, but extremely clean. I would recommend this hotel for anyone on a budget. Breakfast comes with the room- it usually consisted of black beans and rice, eggs, cereals, porridge or oatmeal, ffresh fruit, coffee, juices and potatoes. It is not bad, and it is not great. It will work. the tour desk […] was excellent- he (Luciano) provided excellent service. Read more

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Everything smelled of mold and mildew. Outdated everything.No WiFi. Lock on the front door broke every day. Safe in room didn't have a lock. Food was sad. Staff tries to compensate,but overall not clean. Short walk into town.

Genuine Hotels.com guest review

perfect location perfect price great food right on the beach just great *****

Genuine Expedia guest review

This hotel attracted my son and I because it offered free breakfast, which turned out to be the same 4 options 4 of the 5 days we were there. We were sick of it by the time we left (6 day stay). Staff was responsive, friendly and helpful. Interior areas were neat and well-kept for the price, but the exterior was pretty bad (as seen from outside of the […] property). Short walk to the business district, so we never needed a taxi unless we were headed out on an excursion. Recommend Jaco 360 for tours, and especially enjoyed the Isla Tortugas trip. Read more

Genuine Expedia guest review

Hotel was nice, pool was good, beach was ok. One staff member was rude, the rest were very nice and helpful. For the price and location it's a good hotel.

Genuine Hotels.com guest review

very nice , clean and friendly hotel , I will return

Genuine Hotels.com guest review

The view and the grounds are beautiful,the hotel itself is alittle old More like a motel 6

Genuine Hotels.com guest review

We stayed at the Jaco Best Western end of June on our way from Monteverde towards Quepos/Manual Antonio National park. At this time of the year, it may rain quite a bit, and so it did rain on the day we arrived, starting at 2 pm. Unfortunately, the Best Western does not have a nice common area to hang out during rain - only the bar/pool area with loud […] music, an area with a loud TV set, an area with broken pool billiard and broken foosball tables, but not a common area to read a book or play some board games during rain. For example, they could open the breakfast restaurant area during rain, but they don't do that. The room itself was tiny for four people, but clean (ok). We had one queen and one single bed, so they put a fourth roll-in bed into the room (we had booked for four people, though). The first day, our A/C was loud and very cold (you cannot control it yourself), the second day, the A/C was completely off. Breakfast was fine with four options to choose from, no buffet. The receptionists barely spoke English (unfortunately, we did not speak Spanish), and were not helpful at all for advising on e.g. tours, times, events in the Jaco area. They appeared simply not interested in helping or advising, unlike the other hotels that we stayed in during our vacation in Costa Rica (mostly privately owned hotels). Read more

Genuine Hotels.com guest review

This is an older hotel in a beach town. Beach access is good but he brown sand beach was a little rocky with pebbles everywhere. One of the room keys did not work. The morning breakfast buffet was OK. We only stayed one night on our way to the cloud forest.

Genuine Hotels.com guest review

Hotel was old, and needs refurbishing. Check policies regarding bringing guests to the property before you book.

Genuine Expedia guest review

Well-maintained, clean. Our room had a balcony room overlooking the pool area, great view of the landscaped grounds and the ocean. Beds/pillows are not the most comfortable. Included free breakfast buffet (decent selection), free wifi, and free international calls. There's a small gift shop in the lobby, on-site tour representative, and a bar/restaurant […] by the beach (decent food, decent prices). Friendly staff, short walk to shops/restaurants/bars. Stayed during the week, the town was very quiet. Read more

Genuine Expedia guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

My husband and I spent two nights at the Best Western in Jaco Beach before returning to San Jose. We arrived around 11:00 a.m. and were able to check right into our room. It's an older property but well-maintained and very clean. We had a balcony room overlooking the pool area and it had a great view of the beautifully landscaped grounds and the ocean. […] The hotel needs an update and definitely new beds - they were pretty hard and the decor was outdated - but it was clean, the breakfast buffet was good with quite a few choices (no meat, but good eggs, choice of cereals, toast, fruit, cheese, juice and coffee). There's a little gift shop in the lobby and there is a bar/restaurant by the beach. We ate dinner at the restaurant one night. The food was good and reasonably priced. I felt safe there and the staff was great. It's close to good restaurants, banks, car rentals, all sorts of gift shops and tons of bars - for sure a party town. We were there the first week of May and it was pretty quiet. We didn't have a car so we walked everywhere but there are taxi's too. I would definitely go back again just for the beautiful tropical setting, the big pool, and the friendly people. Read more

Genuine Expedia guest review

The Best Western was in a wonderful location. Right on the beach. Great open air spaces and beautiful landscaping. For an older hotel it was maintained well. Rooms were dated but had all necessary amenities; AC/free wi-fi/English TV.

Genuine Hotels.com guest review

There is a plaque at the BWJB hotel's front desk, claiming a 4-star rating, which is nowhere near reality. 2.5 is much more like it. If you keep this in mind, you'll probably be satisfied with your stay. The main restaurant is rather small, so try to get your breakfast early or expect to stand in line waiting for a table. There is loud music and various […] activities around the pool during the day, so ask for a room farther away if you like peace and quiet. Also note that there are few shaded spots in the pool and beach areas. Read more

Genuine Expedia guest review

En general bueno, el único inconveniente fue que solicitamos una habitación para 4 personas y nos asignaron una para tres, finalmente nos dieron una cama adicional.

Genuine Expedia guest review

Nice pool. Very nice food at a very reasonable prices. Nice beach. Adult beverages didn't taste so good though at the bar. Expensive and seemed like they were made with cheap liquor. Overall, it was good. The food was really good. Stayed two nights. Wish I would have eaten there both nights. Both my spouse and I got heartburn from the Mexican place […] across the street. Read more

Genuine Hotels.com guest review

The Best Western Jaco is located right on the beach. We were there for three nights in February. Nice beach, not crowded, clean and nice waves. The location is convenient for a short walk into town. Multiple options there for dinner. Food at the hotel was good enough at lunch and breakfast we did not have dinner there. Did not search out any nightclubs. […] Great views of the sunset either on the beach or right at the bar before getting onto the beach. Read more

Genuine Expedia guest review

A good hotel, good food, good service

Genuine Expedia guest review

A good hotel, good food, good service

Genuine Expedia guest review

overall a nice hotel. i felt that because we were american that we weren't treated maybe as well as we could have been. the air conditioning in the rooms left much to be desired for such a hot humid place. we did lose water power one night but it was restored almost immediatley. the internet service very rarely worked in the room, so we had to go down […] to the main lobby to use the internet. overall though, a good stay in a great location if you are looking for a average hotel ona beautiful beach. also, the breakfast buffett that came with the room was great. tons of food with lots of options. Read more

Genuine Expedia guest review