"Facilities were old, run down, and not in the best"
Would recommend staying somewhere else due to the location, the age of the hotel , as well as the unwillingness attitude fr the hotel manager. Not a good place to stay...deforest not worth the money we spent.Genuine Expedia guest review
"Good but not great."
This Is A Good Hotel For A Brief Stay, One Or Two Nights. Staff Was Great Good Service And Friendly. Train Noise Can Bother But After A While You Don't Notice It.Genuine Hotels.com guest review
"Fair enough, good breakfast"
I used this hotel during a travel with my wife. Just overnight. Staff is efficient and polite. Unfortunately our bed was bad... Mattress was not stable. Despite of that, room is clean, equipped with micro-oven, refrigerator, coffee machine. Shower is great and breakfast tasteful. I'd repeat this experience without any problem.Genuine Expedia guest review
location was good.Genuine Hotels.com guest review
"Stingy and smelly hotel (Cigarettes)"
Immediately there was something wrong with the place, hardly anybody was staying there and I wondered why? Entering the room I observed peeling wall paper, the only window in the room was missing part of the frame leaving an exposed gap to the outside. The shower floor was very squeaky and felt like it was about to give away, and floor titles in the […] bathroom were gaped and missing most of the grout. Shower towels were old and tattered and one of them was stained. The ice bucket did not contain a liner and the bottom was gross with dried stains. I asked the front desk for a laundry bag and the manager replied they do not have any, and I asked for a small trash bag but only received an old torn plastic shopping bag with holes. This place is very pathetic and hardly held together some of the room windows were masked off with black trash bags and created a creepy vibe, I conclude to say this is the last time I consider staying at a days inn. Warning: - Second-hand smoke. You can smell old cigarettes all over the hotel even within the non-smoking room and hallway. - The breakfast was just cereal and bread, and an inconsistent waffle batter. There was no meat served for breakfast. - You don't get lotion, sanitary bag and enough towels, and I have never seen a house-keeper. We knocked on the house-keeping room, and no one opened. Read moreGenuine Expedia guest review
"Great view for a really good price."
Room was very good. Breakfast was good, could use some fruit. Spent 3 days and enjoyed.Genuine Expedia guest review
The rooms were clean and reasonably comfortable. The swimming pool lights were out that evening and was not fixed until after we left. Other than that, it was a satisfactory stay.Genuine Hotels.com guest review
Had an excellent stay, no problems. The beds were comfortable. And I thought the room price was reasonable.Genuine Expedia guest review
"Let the trains put you to sleep..."
Nice, near rail line, just outside of urban area. Plenty of places to put on your tennis shoes and go for a walk.Genuine Expedia guest review
"Not so good for price"
hair in the table, asked for non-tobacco room and the room wass infiltrated with tobacco smellGenuine Hotels.com guest review
"Good value for the money"
Business trip, over all experience good. You get a nice room for what you payGenuine Expedia guest review
"Nice east side hotel"
The room was clean, the bed comfortable with good cushion but still firm support. Wifi very good and fast. We told the front desk about a minor issue with the a/c unit dripping water and they responded that they would have someone look at it right away.Genuine Hotels.com guest review
"A place to avoid"
Hoped for better since Days Inn took over the place. Not so. Was given a second floor room. No elevators. When I asked for a first floor room due to my wife's difficulty with steps was told that none were available. Manager reluctantly changed his mind when I threatened to walk and found an appropriate room. Room and hallway smelled funny. Dead bug […] in tub (removed), dog biscuit in bed linen (not found until morning). Cooler and fridge noisey. Ground littered, never again. Read moreGenuine Hotels.com guest review
The stay was nice.Genuine Hotels.com guest review
"Worst experience ever."
Booked a room for two for two nights. Arrived to find ONE bath towel, no wash clothes, no hand towels, one soap, no bath mat, dirty glasses. Called desk. It took us calling until 11 at night to get more towels, two of which were stained and dirty. The next day, while we were out, they took all the towels and placed ONE bath towel in the bathroom. No […] one cleaned our room. They just took the towels. We also were promised free WiFi. It never worked. I asked other guests and they could not log on either. Calling the desk resulted in NO action. Upon check out we were promised that the owner would call us...as of today, no one has called. Be Read moreGenuine Expedia guest review
"Hard to find"
This hotel was not where the directions listed it being. Also, the room was run down and smelled funny. The shower head had almost now water pressure and was like dancing in the rain to rinse body and hair. Okay for a quick overnight stay, but not more than 1 night.Genuine Hotels.com guest review
"Nice, well maintained and managed place"
Great little spot, good staff and nice rooms, especially for the priceGenuine Expedia guest review
"Staff not helpful"
There was two almost used up rolls of toilet paper when I got there. Coffee maker didn't work in room. Front desk said they wouldn't replace it unless I was staying more than one night. Which I was but it never got replaced. Sink drain was slow, toilet overflowed and they made me move to a different room, which also overflowed. Front desk staff was […] very unfriendly and unwilling to help.Will not stay there again or recommend it to anyone. Read moreGenuine Hotels.com guest review
"not happy with service"
We checked in and went to our room it was occupied by someone else, the hotel front desk clerk didn't know someone was in the room she gave to us. she reassigned a room which was clean and accommodating but the a/c made noise every 3-4 minutes. I wasn't feeling well and didn't want to hear that noise all night. My husband called the front desk to change […] rooms, he was told there was no other so we left and found a different hotel. Read moreGenuine Hotels.com guest review
"Ok for the price."
It was just one night and it served the purpose. Would not want to spend any more time there.Genuine Hotels.com guest review
"Too Close to Railway - Nighttime Noise"
Ok for a one-night stop on a long road trip, but railroad noise all night long prevented us from getting the rest we needed. Will know better next time and check proximity to railroad.Genuine Hotels.com guest review
"Next to the railroad tracks"
The hotel left a lot to be desired. The breakfast was mediocre and the reservations were messed up.Genuine Hotels.com guest review
"Not a QUITE place!"
The room was fairly nice, the beds were awful, they show as Pillow-Top they were not, they were single mattress on box frame...very uncomfortable. The room was not quite, the train tracks are very close and every time (approx. every couple of hours) a train went through the bed shook and would wake you up. We had pets with us, there was no place marked […] to take your pets for exercise and potty time. We were on the 1st floor, you could hear all the footsteps, running etc from 2nd floor. If you are looking for a good nights rest this is NOT the place to stay. Read moreGenuine Hotels.com guest review
Came in late but the lady at the front desk was very friendly and helpful would recommend staying hereGenuine Hotels.com guest review
Don't get fooled by the suites in the name. Broken tiles in rest room only one soap between sink and shower.Genuine Hotels.com guest review
Not bad but shower sprayed all over bathroom. I had to stand on tub and fix it. Stopped the spraying but shower was still terrible. Informed the front desk but no offer of discount or anything else. Otherwise not a bad hotel.Genuine Hotels.com guest review
"Pool was warm. Room was nice. No complaints."
Overall, I good experience. If we ever have to stay in Gallup again, this is where we will be staying!Genuine Expedia guest review
This was billed as having hi speed internet but the only place it was available was in the Snack Bar. If you wanted internet in your room it was $5.99 an hour or $9.99 for 24 hours. It was provided by an outside source, NOT the hotel itself. To say they provided free internet was a real stretch of advertising and they didn't seem bothered by the li […] e. Read moreGenuine Expedia guest review
"Overpriced for what you get."
I booked this hotel over other - slightly more expensive - hotels in the local area. After staying for one night, I wished I had spent more money and stayed at the La Quita, which looked much nicer as we drove by. Gallup, NM doesn't appear to be the type of town where one can expect a $100+ night hotel stay to translate into a decent --> nice experience; […] however, at just under this (~$90is), one would not expect to enter a Hotel that reeked of cigarette smoke everywhere in the Hotel, but this it did. Read moreGenuine Expedia guest review
the hotel really belongs in a better nieghborhood,as it has excellant rooms and the people are nice at the front desk.also the breakfast is good and avialible early,,6 am. we are bikers,and parked our motorcycle right outside the front entrance and even covered it. in the morning went out to load up and found that our seats had been SLASHED W/ A KNIFE […] AND 1 OF OUR SADDLE BAGS SLASHED TOO. not a good start to the day. Read moreGenuine Hotels.com guest review
"Great Stay - Great Bed!"
Great stay for the money - actually better than the price: clean and well maintained with a fabulously large indoor pool! I enjoyed the breakfast but my husband would have liked eggs and bacon - but no surprise there!Genuine Hotels.com guest review
"stay at your own risk!!!!"
this hotel was absolutely horrible!!! the hallways smelled old, musty and smokey. the carpet in the room turned our feet black. the bathroom was disgusting -- the tiles on the floor were broken and the black grout was all over the floor in chunks. the faucet had grime all over it and looked like it hadn't been cleaned in years. there was a plunger next […] to the toilet -- how unsanitary and gross can you get???? the ceiling was peeling and had huge yellow/brown spots all over it and the base boards had a thick layer of black dust/dirt all over them. the air conditioner sounded like a freight train all night too. Read moreGenuine Expedia guest review
"Better than what some think."
Clean, maintained,courteous staff. Remodeling so take that into consideration. Better than some for sure. Would stay again.Genuine Hotels.com guest review
"Management is not consumer friendly"
I made a reservation mistake, and the manager could have made a happy customer as the motel was nearly empty, but chose to benefit him and not the customerGenuine Expedia guest review
The hotel was very clean,quite everthing worked good, reasonable price ,continetal breakfast, easy acess from I-40, close to the Casino.Genuine Expedia guest review
"OK place for overnight"
They are in the middle of remodeling which is fine. Bed was too soft but I liked the multitude of pillows to choose from. Breakfast is OK but no fruit. Will be coming back through in August but will not stay at this hotel. Need something on the other end of town.Genuine Expedia guest review
Shower head was terrible, broken curtain rod and very noisy, the room was across fron pool, outdoor exit, ice & vending machines...not a restful night after a 12 hour drive. We traveled with our dogs and found that the worse rooms are designated for guests with pets unfortunately, and you pay more...go figure.Genuine Hotels.com guest review
Near railroad tracks and trains run all night long.Genuine Hotels.com guest review
Bathroom a bit small but staff was good and room was very comfortable.Genuine Hotels.com guest review
"A fine place to spend the night."
A quiet, clean, and relatively inexpensive place to spend the night, especially if you are just passing through. The continental breakfast was not worth writing home about, but there are plenty of restaurants nearby.Genuine Expedia guest review
One of the worst nights I have eer spent in a hotel. The rooms looked old, poorly maintained, and dirtier than I would have liked. The beds were horribly uncomfortable and te pillows were even worse. Slept for maybe 2 hours all night. If you are looking for comfort try somewhere else.Genuine Hotels.com guest review
I enjoyed staying at this hotel its a nice place to stay.. a vey welcoming place.Genuine Hotels.com guest review
"close to all must - see sights"
It was comfortableGenuine Hotels.com guest review
"Easy Access and pet friendly"
Our stay was fine. My comments are that when I booked this room they told me there was no pet fee. When I got to the hotel they said it was 10 dollars per dog. They need to put that on their website. They also should list that they are pet friendly. They also had white bedspreads on the bed and the room was charged with electricity from the hot dry […] air so dog hair collected on everything. Read moreGenuine Hotels.com guest review
all hotels in Gallup are near the railroad tracks and are noisy all night long. We would not stay there again.Genuine Hotels.com guest review
"Good place on your way through"
Good enough place, with fixtures, wallpaper, etc., showing signs of deterioration. This seemed a much better location (east area) than the Days Inn in the city center.Genuine Expedia guest review
Friendly staff. Clean rooms.Genuine Hotels.com guest review
"If you live near a train track, stay here."
Trains going by all night long, right across the street. Stay in West Gallup, not on Route 66! The beds were great, but the motel and room were in need of lots of maintenance.Genuine Hotels.com guest review
Stayed one night. Breakfast was of low quality. Maintenance of facility is poor.Genuine Hotels.com guest review
Very roomy room. Appreciated the breakfast, indoor hot tub next to pool and easy access.Genuine Hotels.com guest review
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