"Nice place to stay"
Enjoyed our stay and was very reasonably priced.Genuine Hotels.com guest review
"not satisfied with this hotel"
heater in room was VERY noisy and when room next to me ran the vent fan in their bathroom it was VERY loud in my room. so loud in fact that I had to turn the tv way up to drowned out the noise. Also got very poor service at front desk. needed to talk to manager about a rate problem and he immediately started to argue with me instead of just answering […] my question. they also argued with me when I asked for a receipt. also they don't speak very good English. definitely WILL NOT STAY HERE AGAIN! Read moreGenuine Hotels.com guest review
"Pet Friendly and comfortable"
From the check in to the departure, staff very accommodating. We checked in and notified the desk clerk that we had two small dogs. He immediately changed our room to accommodate. The patio sliding glass door led straight out to where the dogs could "do their business" just steps away. It was also great to be able to park our moving van and truck towing […] a vehicle within view with plenty of space. Breakfast was not a great variety though. That was the only "ding" in this review. Read moreGenuine Hotels.com guest review
"Decent Room in Gallup"
The room was better than the outward appearance. Clean room, fresh linens on the bed, small "large" towels. The shower head was refreshingly high!! I am 6'2" and get tired of crouching to get the water on top of me. The pressure of the water was terrific. It was winter and I expected the pool to be undergoing needed repairs. Would have been nice if […] the spa (did they have one?) was operational. I don't generally expect a great deal out of Gallup or any other city/town on I-40. Far too transient. The tight economy, middle of winter, and who knows what probably account for the exteriors weathered look. Leafy trees are not what you find in winter. Far enough away from the trains! Adequate!! Read moreGenuine Hotels.com guest review
If you to be kept up through out the night by trains passing by, how thin the walls are that you could keep a conversation with the room next door and the smell of cigarettes in the hall way, even though all the rooms had no smoking signs on the doors, oh and also wait in a long line during breakfast because there's only one waffle maker and the person […] making them has to keep re making them because they fall apart when removing them so in the process they made 5, then have it with this hotel. The only thing I liked was the plenty of pillows they put on your bed. Read moreGenuine Expedia guest review
"Railroad noise - can't avoid in Gallup"
Facilities not bad. R R tracks close by with trains every 15 minutes. Best thing-Clean, worst thing-Coffee was bad, fresh but bad lolGenuine Hotels.com guest review
This hotel was great! Our room was clean and quiet, except for the train. I slept through it and didn't have a problem but my husband said he heard it. It wouldn't detour us from staying here again though. Breakfast was scarce- oatmeal, cereal, waffles and toast. Nothing else. I'm surprised they didn't have peanut butter or yogurt like other continental […] breakfast have. They didn't even have fruit. But we we're thankful for what they did offer. Read moreGenuine Expedia guest review
"nice on the outside"
looked great but the rooms were worn down and old. room had a odd smell. staff was rude, the owners refused to rent us the room a second night, then said they would for double. we ended up staying at the holiday inn express for less.Genuine Expedia guest review
Very nice and clean hotel. Staff was very friendly.Genuine Hotels.com guest review
"Very clean room"
I like the comfortable bed, clean sheets, etc.Genuine Expedia guest review
Satisfactory, but in need of repair.Genuine Expedia guest review
"Had to stay in Gallup..."
Traveling with our dog, we picked Days Inn because it was pet friendly . There were 2 days Inns but this had higher ratings . Staff was okay but tok a long time with ou prepaid check-in . Bed was comfortable enough but room was kind of run down and dirty . Water out of sink and tub was rusty...yuk. Spend extra and go with a better choice like HI Ex […] press Read moreGenuine Expedia guest review
"NIce place to stay"
The room was clean and comfortable, the staff pleasant and helpful.The only drawback was noise from people coming and going early in the morning.Genuine Hotels.com guest review
"Trains, trains, trains!!!"
Our room was on the side of the hotel closest to the nearby train tracks. While train traffic was diminished from about eleven PM until six AM, the ones that did pass by were incredibly noisy and woke us up repeatedly. Staff was quite unfriendly and rude to guests (not just us ). No safe place to walk our dogs from the hotel, we had to drive elsewhere […] to accomplish that. Signs of multiple car break-ins in parking lot that was also quite trashy. Wouldn't stay here again. Read moreGenuine Expedia guest review
Hotel and staff were wonderful! However, they never cleaned the outside grounds of hotelGenuine Hotels.com guest review
"Dirty bed and headboard, bad breakfast"
Dirty bed, pulled mattress from wall and good amount of hair and dirt particles(?) between box spring and wall. Head board was smeared with a clear substance. Not very good overall housecleaning. The continental breakfast was a joke, white bread and jelly and cheap dollar store pastry.Genuine Expedia guest review
"Days Inn Red Rock - Gallup"
Staff was very friendly and helpful - some noise due to the proximity of the railroad tracks. Overall, a good hotel for the night and a good price.Genuine Hotels.com guest review
It was somewhat concerning to see broken glass in the parking lot as if someone's car had been broken into. The chain link fence in back had a bent over post where someone may have forced their way into the parking lot. The very back parking lot, near the glass and fence area, is dark and unlit so we didn't park there.Genuine Expedia guest review
"Great train watching"
Would stay again.Genuine Hotels.com guest review
"Not what I expected"
The hotel is right on a major train track with trains running all night long The staff was not friendly I would never stay at this Hotel againGenuine Expedia guest review
"Business week long stay"
Good value for price, over all good accommodations, comfortable, yes you are right across the street from the railway, but so is everything in Gallup! Still, I sleepted just fine... I'll be back, working in Gallup for the next 2 months.Genuine Hotels.com guest review
"cleaning the pool on sunday a.m."
I enjoyed my stay there very much. On Saturday night the kids swam on the pool for at least two hours, making my life a lot easier, but on Sunday, the pool was closed because they were cleaning it. It just didn't make any sense to me that they were cleaning it during the weekend. You'd think they'd do that during the week, when they have less kids.Genuine Expedia guest review
The walls are to thin, we could hear everything going on outside our room. The beds were to firm and the pillows were to fluffy.Genuine Expedia guest review
"Fine for the price."
Our room was locted in back and we were able to get a good night's sleep in spite of the train that ran parallel to the road in front. The room was large, reasonably clean and comfortable and include a small fridge. The complimentary breakfast which included hard boiled eggs, cereal, waffles, toast , juice and tea or coffee was adequate. Overall I would […] recommend this hotel for someone who needs to travel on a limited budget. Read moreGenuine Expedia guest review
Excellent location, not overpriced! Close to the pawn shops as well as casino.....also, window rock is 30 miles away. definitely worth the drive!Genuine Expedia guest review
"Facilities were old, run down, and not in the best"
Would recommend staying somewhere else due to the location, the age of the hotel , as well as the unwillingness attitude fr the hotel manager. Not a good place to stay...deforest not worth the money we spent.Genuine Expedia guest review
"Good but not great."
This Is A Good Hotel For A Brief Stay, One Or Two Nights. Staff Was Great Good Service And Friendly. Train Noise Can Bother But After A While You Don't Notice It.Genuine Hotels.com guest review
"Fair enough, good breakfast"
I used this hotel during a travel with my wife. Just overnight. Staff is efficient and polite. Unfortunately our bed was bad... Mattress was not stable. Despite of that, room is clean, equipped with micro-oven, refrigerator, coffee machine. Shower is great and breakfast tasteful. I'd repeat this experience without any problem.Genuine Expedia guest review
location was good.Genuine Hotels.com guest review
"Stingy and smelly hotel (Cigarettes)"
Immediately there was something wrong with the place, hardly anybody was staying there and I wondered why? Entering the room I observed peeling wall paper, the only window in the room was missing part of the frame leaving an exposed gap to the outside. The shower floor was very squeaky and felt like it was about to give away, and floor titles in the […] bathroom were gaped and missing most of the grout. Shower towels were old and tattered and one of them was stained. The ice bucket did not contain a liner and the bottom was gross with dried stains. I asked the front desk for a laundry bag and the manager replied they do not have any, and I asked for a small trash bag but only received an old torn plastic shopping bag with holes. This place is very pathetic and hardly held together some of the room windows were masked off with black trash bags and created a creepy vibe, I conclude to say this is the last time I consider staying at a days inn. Warning: - Second-hand smoke. You can smell old cigarettes all over the hotel even within the non-smoking room and hallway. - The breakfast was just cereal and bread, and an inconsistent waffle batter. There was no meat served for breakfast. - You don't get lotion, sanitary bag and enough towels, and I have never seen a house-keeper. We knocked on the house-keeping room, and no one opened. Read moreGenuine Expedia guest review
"Great view for a really good price."
Room was very good. Breakfast was good, could use some fruit. Spent 3 days and enjoyed.Genuine Expedia guest review
The rooms were clean and reasonably comfortable. The swimming pool lights were out that evening and was not fixed until after we left. Other than that, it was a satisfactory stay.Genuine Hotels.com guest review
Had an excellent stay, no problems. The beds were comfortable. And I thought the room price was reasonable.Genuine Expedia guest review
"Let the trains put you to sleep..."
Nice, near rail line, just outside of urban area. Plenty of places to put on your tennis shoes and go for a walk.Genuine Expedia guest review
"Not so good for price"
hair in the table, asked for non-tobacco room and the room wass infiltrated with tobacco smellGenuine Hotels.com guest review
"Good value for the money"
Business trip, over all experience good. You get a nice room for what you payGenuine Expedia guest review
"Nice east side hotel"
The room was clean, the bed comfortable with good cushion but still firm support. Wifi very good and fast. We told the front desk about a minor issue with the a/c unit dripping water and they responded that they would have someone look at it right away.Genuine Hotels.com guest review
"A place to avoid"
Hoped for better since Days Inn took over the place. Not so. Was given a second floor room. No elevators. When I asked for a first floor room due to my wife's difficulty with steps was told that none were available. Manager reluctantly changed his mind when I threatened to walk and found an appropriate room. Room and hallway smelled funny. Dead bug […] in tub (removed), dog biscuit in bed linen (not found until morning). Cooler and fridge noisey. Ground littered, never again. Read moreGenuine Hotels.com guest review
The stay was nice.Genuine Hotels.com guest review
"Worst experience ever."
Booked a room for two for two nights. Arrived to find ONE bath towel, no wash clothes, no hand towels, one soap, no bath mat, dirty glasses. Called desk. It took us calling until 11 at night to get more towels, two of which were stained and dirty. The next day, while we were out, they took all the towels and placed ONE bath towel in the bathroom. No […] one cleaned our room. They just took the towels. We also were promised free WiFi. It never worked. I asked other guests and they could not log on either. Calling the desk resulted in NO action. Upon check out we were promised that the owner would call us...as of today, no one has called. Be Read moreGenuine Expedia guest review
"Hard to find"
This hotel was not where the directions listed it being. Also, the room was run down and smelled funny. The shower head had almost now water pressure and was like dancing in the rain to rinse body and hair. Okay for a quick overnight stay, but not more than 1 night.Genuine Hotels.com guest review
"Nice, well maintained and managed place"
Great little spot, good staff and nice rooms, especially for the priceGenuine Expedia guest review
"Staff not helpful"
There was two almost used up rolls of toilet paper when I got there. Coffee maker didn't work in room. Front desk said they wouldn't replace it unless I was staying more than one night. Which I was but it never got replaced. Sink drain was slow, toilet overflowed and they made me move to a different room, which also overflowed. Front desk staff was […] very unfriendly and unwilling to help.Will not stay there again or recommend it to anyone. Read moreGenuine Hotels.com guest review
"not happy with service"
We checked in and went to our room it was occupied by someone else, the hotel front desk clerk didn't know someone was in the room she gave to us. she reassigned a room which was clean and accommodating but the a/c made noise every 3-4 minutes. I wasn't feeling well and didn't want to hear that noise all night. My husband called the front desk to change […] rooms, he was told there was no other so we left and found a different hotel. Read moreGenuine Hotels.com guest review
"Ok for the price."
It was just one night and it served the purpose. Would not want to spend any more time there.Genuine Hotels.com guest review
"Too Close to Railway - Nighttime Noise"
Ok for a one-night stop on a long road trip, but railroad noise all night long prevented us from getting the rest we needed. Will know better next time and check proximity to railroad.Genuine Hotels.com guest review
"Next to the railroad tracks"
The hotel left a lot to be desired. The breakfast was mediocre and the reservations were messed up.Genuine Hotels.com guest review
"Not a QUITE place!"
The room was fairly nice, the beds were awful, they show as Pillow-Top they were not, they were single mattress on box frame...very uncomfortable. The room was not quite, the train tracks are very close and every time (approx. every couple of hours) a train went through the bed shook and would wake you up. We had pets with us, there was no place marked […] to take your pets for exercise and potty time. We were on the 1st floor, you could hear all the footsteps, running etc from 2nd floor. If you are looking for a good nights rest this is NOT the place to stay. Read moreGenuine Hotels.com guest review
Came in late but the lady at the front desk was very friendly and helpful would recommend staying hereGenuine Hotels.com guest review
Don't get fooled by the suites in the name. Broken tiles in rest room only one soap between sink and shower.Genuine Hotels.com guest review
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