"Worst experience ever."
Booked a room for two for two nights. Arrived to find ONE bath towel, no wash clothes, no hand towels, one soap, no bath mat, dirty glasses. Called desk. It took us calling until 11 at night to get more towels, two of which were stained and dirty. The next day, while we were out, they took all the towels and placed ONE bath towel in the bathroom. No […] one cleaned our room. They just took the towels. We also were promised free WiFi. It never worked. I asked other guests and they could not log on either. Calling the desk resulted in NO action. Upon check out we were promised that the owner would call us...as of today, no one has called. Be Read moreGenuine Expedia guest review
"Hard to find"
This hotel was not where the directions listed it being. Also, the room was run down and smelled funny. The shower head had almost now water pressure and was like dancing in the rain to rinse body and hair. Okay for a quick overnight stay, but not more than 1 night.Genuine Hotels.com guest review
"Nice, well maintained and managed place"
Great little spot, good staff and nice rooms, especially for the priceGenuine Expedia guest review
"Staff not helpful"
There was two almost used up rolls of toilet paper when I got there. Coffee maker didn't work in room. Front desk said they wouldn't replace it unless I was staying more than one night. Which I was but it never got replaced. Sink drain was slow, toilet overflowed and they made me move to a different room, which also overflowed. Front desk staff was […] very unfriendly and unwilling to help.Will not stay there again or recommend it to anyone. Read moreGenuine Hotels.com guest review
"not happy with service"
We checked in and went to our room it was occupied by someone else, the hotel front desk clerk didn't know someone was in the room she gave to us. she reassigned a room which was clean and accommodating but the a/c made noise every 3-4 minutes. I wasn't feeling well and didn't want to hear that noise all night. My husband called the front desk to change […] rooms, he was told there was no other so we left and found a different hotel. Read moreGenuine Hotels.com guest review
"Ok for the price."
It was just one night and it served the purpose. Would not want to spend any more time there.Genuine Hotels.com guest review
"Too Close to Railway - Nighttime Noise"
Ok for a one-night stop on a long road trip, but railroad noise all night long prevented us from getting the rest we needed. Will know better next time and check proximity to railroad.Genuine Hotels.com guest review
"Next to the railroad tracks"
The hotel left a lot to be desired. The breakfast was mediocre and the reservations were messed up.Genuine Hotels.com guest review
"Not a QUITE place!"
The room was fairly nice, the beds were awful, they show as Pillow-Top they were not, they were single mattress on box frame...very uncomfortable. The room was not quite, the train tracks are very close and every time (approx. every couple of hours) a train went through the bed shook and would wake you up. We had pets with us, there was no place marked […] to take your pets for exercise and potty time. We were on the 1st floor, you could hear all the footsteps, running etc from 2nd floor. If you are looking for a good nights rest this is NOT the place to stay. Read moreGenuine Hotels.com guest review
Came in late but the lady at the front desk was very friendly and helpful would recommend staying hereGenuine Hotels.com guest review
Don't get fooled by the suites in the name. Broken tiles in rest room only one soap between sink and shower.Genuine Hotels.com guest review
Not bad but shower sprayed all over bathroom. I had to stand on tub and fix it. Stopped the spraying but shower was still terrible. Informed the front desk but no offer of discount or anything else. Otherwise not a bad hotel.Genuine Hotels.com guest review
"Pool was warm. Room was nice. No complaints."
Overall, I good experience. If we ever have to stay in Gallup again, this is where we will be staying!Genuine Expedia guest review
This was billed as having hi speed internet but the only place it was available was in the Snack Bar. If you wanted internet in your room it was $5.99 an hour or $9.99 for 24 hours. It was provided by an outside source, NOT the hotel itself. To say they provided free internet was a real stretch of advertising and they didn't seem bothered by the li […] e. Read moreGenuine Expedia guest review
"Overpriced for what you get."
I booked this hotel over other - slightly more expensive - hotels in the local area. After staying for one night, I wished I had spent more money and stayed at the La Quita, which looked much nicer as we drove by. Gallup, NM doesn't appear to be the type of town where one can expect a $100+ night hotel stay to translate into a decent --> nice experience; […] however, at just under this (~$90is), one would not expect to enter a Hotel that reeked of cigarette smoke everywhere in the Hotel, but this it did. Read moreGenuine Expedia guest review
the hotel really belongs in a better nieghborhood,as it has excellant rooms and the people are nice at the front desk.also the breakfast is good and avialible early,,6 am. we are bikers,and parked our motorcycle right outside the front entrance and even covered it. in the morning went out to load up and found that our seats had been SLASHED W/ A KNIFE […] AND 1 OF OUR SADDLE BAGS SLASHED TOO. not a good start to the day. Read moreGenuine Hotels.com guest review
"Great Stay - Great Bed!"
Great stay for the money - actually better than the price: clean and well maintained with a fabulously large indoor pool! I enjoyed the breakfast but my husband would have liked eggs and bacon - but no surprise there!Genuine Hotels.com guest review
"stay at your own risk!!!!"
this hotel was absolutely horrible!!! the hallways smelled old, musty and smokey. the carpet in the room turned our feet black. the bathroom was disgusting -- the tiles on the floor were broken and the black grout was all over the floor in chunks. the faucet had grime all over it and looked like it hadn't been cleaned in years. there was a plunger next […] to the toilet -- how unsanitary and gross can you get???? the ceiling was peeling and had huge yellow/brown spots all over it and the base boards had a thick layer of black dust/dirt all over them. the air conditioner sounded like a freight train all night too. Read moreGenuine Expedia guest review
"Better than what some think."
Clean, maintained,courteous staff. Remodeling so take that into consideration. Better than some for sure. Would stay again.Genuine Hotels.com guest review
"Management is not consumer friendly"
I made a reservation mistake, and the manager could have made a happy customer as the motel was nearly empty, but chose to benefit him and not the customerGenuine Expedia guest review
The hotel was very clean,quite everthing worked good, reasonable price ,continetal breakfast, easy acess from I-40, close to the Casino.Genuine Expedia guest review
"OK place for overnight"
They are in the middle of remodeling which is fine. Bed was too soft but I liked the multitude of pillows to choose from. Breakfast is OK but no fruit. Will be coming back through in August but will not stay at this hotel. Need something on the other end of town.Genuine Expedia guest review
Shower head was terrible, broken curtain rod and very noisy, the room was across fron pool, outdoor exit, ice & vending machines...not a restful night after a 12 hour drive. We traveled with our dogs and found that the worse rooms are designated for guests with pets unfortunately, and you pay more...go figure.Genuine Hotels.com guest review
Near railroad tracks and trains run all night long.Genuine Hotels.com guest review
Bathroom a bit small but staff was good and room was very comfortable.Genuine Hotels.com guest review
"A fine place to spend the night."
A quiet, clean, and relatively inexpensive place to spend the night, especially if you are just passing through. The continental breakfast was not worth writing home about, but there are plenty of restaurants nearby.Genuine Expedia guest review
One of the worst nights I have eer spent in a hotel. The rooms looked old, poorly maintained, and dirtier than I would have liked. The beds were horribly uncomfortable and te pillows were even worse. Slept for maybe 2 hours all night. If you are looking for comfort try somewhere else.Genuine Hotels.com guest review
I enjoyed staying at this hotel its a nice place to stay.. a vey welcoming place.Genuine Hotels.com guest review
"close to all must - see sights"
It was comfortableGenuine Hotels.com guest review
"Easy Access and pet friendly"
Our stay was fine. My comments are that when I booked this room they told me there was no pet fee. When I got to the hotel they said it was 10 dollars per dog. They need to put that on their website. They also should list that they are pet friendly. They also had white bedspreads on the bed and the room was charged with electricity from the hot dry […] air so dog hair collected on everything. Read moreGenuine Hotels.com guest review
all hotels in Gallup are near the railroad tracks and are noisy all night long. We would not stay there again.Genuine Hotels.com guest review
"Good place on your way through"
Good enough place, with fixtures, wallpaper, etc., showing signs of deterioration. This seemed a much better location (east area) than the Days Inn in the city center.Genuine Expedia guest review
Friendly staff. Clean rooms.Genuine Hotels.com guest review
"If you live near a train track, stay here."
Trains going by all night long, right across the street. Stay in West Gallup, not on Route 66! The beds were great, but the motel and room were in need of lots of maintenance.Genuine Hotels.com guest review
Stayed one night. Breakfast was of low quality. Maintenance of facility is poor.Genuine Hotels.com guest review
Very roomy room. Appreciated the breakfast, indoor hot tub next to pool and easy access.Genuine Hotels.com guest review
"END OF A LONG DAY"
LATE ARRIVLE AND ROOM WAS NOT READYGenuine Hotels.com guest review
When we got to our hotel room, there were bottle caps in which I stepped on, on the floor. It looked like our floor wasn't vaccumed because there was lint all over and it got on our clothing, too. When we went to check out, the lady claimed we didn't pay for the third person the second night but did on the first night. We booked on-line and looked at […] the confirmation papers we printed out and it said we paid for everyone both nights. When we told the lady this, she snapped back "You Didn't!" not very kindly. The shower head came out in a single jet stream that kept switching from the varying holes in the head. Over all we were very disappointed in the service and condition of our room. Read moreGenuine Hotels.com guest review
No microwave in the rooms - just one to use in the lobby for everyone train practically runs through the parking lot - all night long shower curtain so long that you stand on it when taking a shower; or flood the floor if you leave leave it outside the tub. water drained very slowly from from tub noisyGenuine Expedia guest review
"A little disappointed"
Was disappointed with the quality of this Days Inn. It did not come up to the the quality of the other Days Inns I've stayed at. This one was one the east side of town close to the Interstate exit. The breakfast was bare..not offering ehat Days Inns usually puts out for the breakfast. The bed was super! the only great thing I could say about it...this […] location needs some TLC to bring it back to Days Inns quality. Sorry, but it was a clean place to lay your head for the night but not to the expectaion of the price I paid for it. Just not the Day Inn I have had all over this country. Read moreGenuine Expedia guest review
Wow, I was shocked to see people intentionally checking in to this hotel. I had to move here because my other hotel had a problem, and it was eerie to see 40-year-old fixtures and signs and internet that had to be reset once a day to function. The "breakfast" is some watery juice and tiny bagels, and a waffle iron if that's your thing. I guess it was […] fine, but I would never choose to stay here again. Read moreGenuine Hotels.com guest review
I asked for a disabled room, they said that they had none avaiable, which I did unstand, but what does the day manager do, he puts me as far away from an entrance as possible so I have to drag all of my stuff to and from the room from the parking lot. He didn't even tell me about the disabled parking by the pool area nor did he give me a room anywhere […] near to it. They did at least put me on the ground floor, which I did appreciate, I could never have climbed all of those stairs. The mattresses in the room looked dirty under the sheets and the room could have done with some repair and updating. Read moreGenuine Expedia guest review
"Driving from Fresno CA to Dacula GA"
The staff was friendly and inviting. The rooms were clean with normal wear and tear you would expect. Sheets were clean and the beds were very firm. Room was quiet and I slept well. For the price I would recomned this hotel.Genuine Expedia guest review
"Don't waste your money"
I reserved a room at this hotel for the indoor pool and spa. The spa was out of order and the pool appeared to be dirty. Wood trim on the walls were falling off. There were scuff marks around the door. The balcony door was very hard to open/close. The drapery around the balcony door was ripped. The bathroom shower was in poor condition and the tub faucet […] would run while you were taking a shower. After talking to the front desk 3 times they still could not pronounce my name. And it's not hard if you try a little bit!!!!! The continental breakfast was a joke. Waffles, cereal and toast???? I have never seen a hotel that charged this much, look so terrible. I will never stay at a Days Inn ever again. Read moreGenuine Expedia guest review
Very good value for the money.Genuine Hotels.com guest review
The hotel was a little old and run down. The pool was closed. We requested a late check out they gave us 30 minutes and then called our room 10 minutes after check out and asked us to leave because the maids needed to get in the room. The staff was rude and inconsiderate, we will never stay there again.Genuine Hotels.com guest review
Did not like the train that ran by frequently. The room was very nice. Felt odd to stay somewhere that everything (tv, phone etc.) was "bolted down".Genuine Hotels.com guest review
"Do not stay there - just dont do it"
We had to wait to check in. Training new person on front desk. Could not park in registration area due to Mangers vehicle parked at front enterence of hote. (it was there all night and I saw manager leave in vehicle in the morning) Pool and jacuzzi spa were unusable. No word from front desk staff notifying about pool. Everything about this hotel was […] cheap. Instead of Bigalow tea, there were individual tea bags of COSTCO tea. I will be writing a letter to Days Inn Coporate offices. Read moreGenuine Expedia guest review
IT WAS NICE AND PEACEFUL, RELAXING. CLERKS AND WORKERS WERE VERY FREINDLYGenuine Hotels.com guest review
Nice Hotel! There was no elevator for use. We had older ladies with us and lots of supplies, for we were doing a VBS in Red Rock. The staff very helpful to carry our things up stairs. There is no AC in the hallways. Up stairs gets very hot during the evenings. Brandon was awesome and had cookies for us every evening. Thank you Brandon!Genuine Expedia guest review
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