Best Western Plus Executive Suites - Redwood City

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Staff was very friendly and accommodating. Hotel was fine, my only complaint was that parking spaces were a little small.

Genuine Expedia guest review

Difficult to find a decent hotel at reasonable price in the Palo Alto area, but this one does a good job.

Genuine Hotels.com guest review

The staff was very helpful. We were hoping for a spa/sauna outside,as advertised online, but it was being worked on as my husband spoke to the staff and we were asked if we wanted to move to a larger room with a jacuzzi tub which was nice, it was a handicapp room but just fine. The bed is just a top mattress on a like block so wasn't very comfortable […] BUT we would stay there again - it was clean and fine for what we needed. The "continental" breakfast was just about gone by the time we got there at 8am...thought maybe they under ordered, which we understand do to the economy. Read more

Genuine Expedia guest review

The room was spacious and in reasonably good condition. The bed mattress was old and springy, and needs replacement. The bathroom and amenities were adequate. Although there was a jacuzzing in the room, it was not working. The complimentary internet facility was good and fast. The complimentary breakfast and coffee were good.

Genuine Expedia guest review

Acceptable, but not better. I found it a bit sad, and my clothes smelled strongly of air freshener for several days afterward. On the plus side, it was clean. the room was a decent size. The computer downstairs worked well (something you can't take for granted), though the wireless was slow. The staff was friendly, I enjoyed the Mexican-American grocery […] store across the street. Read more

Genuine Hotels.com guest review

Everything...place was clean and the staff was very nice.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Hotel location

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The hotel was an oasis in an otherwise sketchy area.

Genuine Expedia guest review

Pleasantly surprised to find such a relaxing and quality room. The exterior is well kept but rather ordinary looking so it was great to find such a nice room. The staff were super helpful as well. Great location for us too with easy access to Menlo Park and palo Alto without having to get on 101.

Genuine Hotels.com guest review

The room was very nice. Hubby said he smelled a little mold smell but I didn't. Nice big fridge for a motel room. Bathroom was very nice and the toilet had an industrial type flush which was good because that is the one thing we have the most problems with in motels. The plumbing is usually substandard. Not this time! Only thing is, the bed was uncomfortably […] hard and the pillows were uncomfortably soft. AC blasted!! Nice and quiet. The room seemed very clean. Along with the usual shampoo and conditioner bottles, there was a sewing kit which I'd never seen before and I thought that was nice. Desk clerk was very friendly. Read more

Genuine Hotels.com guest review

Good hotel. Room is clean and comfoirtable. But it is close to a busy intersection and that makes the area noisy. The management should put in better windows to muffle the noise.

Genuine Hotels.com guest review

For a Best Western, this was an excellent motel for a quick overnight stay. The service was impeccable.

Genuine Hotels.com guest review

My stay at this hotel was really comfortable. There's nothing to complain about.

Genuine Expedia guest review

good value for the price - suite room was quite roomy.

Genuine Hotels.com guest review

Very nice room with exceptionally comfortable beds and linens. Wonderful breakfast with homemade waffles that were a hit with my kids.

Genuine Expedia guest review

Very basic room; clean but no amenities. Old fashioned 19in TV with cable box was difficult to see. Location was kind of sketchy (e.g., bums hanging around, car alarms going off at night, etc.); very close to freeway. The only nice surprise was price. One of the only affordable rooms in the Menlo Park area, and they provide a complimentary continental […] breakfast. Nothing fancy, but adequate. Read more

Genuine Expedia guest review

Good

Genuine Hotels.com guest review

- Super accommodating and well-mannered staff. Felt they had pride of work and customer service at heart. After checkin, I realised that it made more sense to ask for a handicap friendly room (my fault for not having asked during the booking). Was no problem for the staff, they had one available and switched us with a smile, no questions asked. Overall […] ... a big thumbs up. Read more

Genuine Hotels.com guest review

I would have given it a much better rating. We were supposed to have 2 beds.. We were switched to a suite- no problem there, but when we arrived the second bed was a couch. Again, no problem there. The problem was that when we opened the couch, there was no bedding. We called the office and they sent over bedding, but we had to put it on. I'm not able […] to make the bed so my son did. We were very tired and I am disappointed in the hotel. Mostly it was very nice. Sorry I can't give you a better story! Read more

Genuine Hotels.com guest review

Pedestrian. Nothing executive here, but it was clean and in a good location.

Genuine Expedia guest review

Very small lobby and eating area. A retrofit of an older motel. Comfortable room made up for it.

Genuine Expedia guest review

lot of furniture crammed into a regular room to make a "suite." Good for one nite for three people, would be tight with more. Breakfast nook is also small. Easy access to Stanford and other attractions on Camino Real.

Genuine Expedia guest review

Room was very cold when I arrived and took a couple hours to warm up - not a pleasant way to go to sleep. Based on higher price and other ratings expected this to be better than other motel-type places in the area, which I don't believe is the case. One positive, in the morning, there are bagels, pastries, cereal, waffles all included. Self serve, […] but all included. Read more

Genuine Expedia guest review

Parking wasn't so great, but the rest of the hotel was very good, i'm very pleased with the service and the hotel overall.

Genuine Expedia guest review

The area is not that safe, there are day laborers congregating on the corner and lots of shady businesses. Hotel is OK but the are made me uncomfortable.

Genuine Hotels.com guest review

This hotel worked out very well for us. The room was large, clean, and had all the things we wanted (microwave, refrigerator). We also appreciated having breakfast. We are more interested in the above features than a fountain in front, etc. so it worked fine. We moved from here to the Sheraton by Stanford for one night. THEY had the fountain, swimming […] pool etc, but charged $10. per day for parking, $10 to bring us a refrigerator, no mircowave, and an expensive (not free) breakfast - and it was $100 more than the Best Western. Guess where we will go back to. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

Staff very friendly. Room very spacious and clean. We were highly satisfied with the hotel and our room. Free continental breakfast was nice with doughnuts, fruit, cereal and waffles. We would go back!!

Genuine Expedia guest review

We will stay there again.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

This is the second time I've stayed at this hotel. I was a bit concerned because my room this time was above the office, and facing the main street, but it was still quiet. Nothing elegant, but everything works. Like the frig & microwave in the room - leftovers from dinner out made a great breakfast!

Genuine Hotels.com guest review

Not impressed

Genuine Hotels.com guest review

The hotel turned out to be very suitable for our 3 night stay. We could go to SFO, the south bay or the east bay easily. We booked 2 rooms. The rooms we stayed in had 2 queen beds per room unlike the 2 double beds or 1 king in most hotels in the Bay Area. Refrigerator, microwave, coffee maker, hair dryer and WiFi are standard. The TVs are the older […] CRT kind, but that is not a deal breaker for us. The hotel has office facilities and a gym but no swimming pool or spa. The included breakfast is quite nice. The hotel staff was courteous and prompt. It was easy to get in and out of quickly without having to walk to a separate parking facility or pay extra for parking. This is important to us as in many hotels it takes 10-15 minutes to get in and out every time. This is a somewhat older hotel and may not look all that great from outside but it is a good find. Read more

Genuine Hotels.com guest review

Low key place, Staff was good, I'll probably stay someone else in the same cluster next time because all the rates are all very low now, might as well get into a nicer place for the same money. Had no unexpected problems in the sketchy looking but harmless neighborhood, seems to have some day labors hanging out looking for work (even on a weekend?) […] odd but nothing happen. Some street noise was a little annoying from time to time. It was nice being in the location with quick drive up / down El Camino; to the Standford mall and others, is not near the freeway. Read more

Genuine Hotels.com guest review

I have stayed at a variety of hospitality facilities in the Redwood City area when I am on business trips to the Peninsula. The Best Western Plus Executive Suites in Redwood City was clearly offers the best facilities and service compared to the other 4 or 5 places that I have stayed in the area. The onsite manager went out of her way to be helpful […] and friendly, my room and the gym were both top notch, and the location is quite convenient. I would definitely return! Read more

Genuine Hotels.com guest review

Poor aeration in room. Non-smoking room is not available even though they claim it is non-smoking.

Genuine Hotels.com guest review

excellent

Genuine Hotels.com guest review

Hotel was very good for the price. Most importantly it was very clean and beds were very comfortable! Not the best neighborhood, but pretty close to shopping and resturants. Only bad thing was the refridg/microwave made a clicking noise and had to be unplugged to get any sleep. Other than that, it was a great place for the money!

Genuine Hotels.com guest review

Room was spacious and well-arranged; we could relax, and rested well. We were in a corner room upstairs, and it was quiet (no street noise). Beds and chairs were comfortable, shower had safety grab bars, sink had large counter-top for our "stuff," and mini-refrig and microwave were well-placed. Breakfast offered a good variety, and items were replenished […] promptly. Computer was available in the office for guest use, so we could get directions to points of interest, etc. Staff were all accommodating and friendly, yet professional. I forgot my nightlight, and returned several days later, wondering if it had been turned in. The housekeeper actually RAN to our room to check, and there it was, in the plug where I had left it. Very impressive! The only negative thing was the parking (crowded), but there just wasn't room to expand. Read more

Genuine Expedia guest review

While the room was clean the hotel was just OK. For the price paid for the room I expected more. We stayed in another hotel previous weekend in same area for much less and much better hotel - better location, size of room, fitness room, safer parking.

Genuine Hotels.com guest review

The room was nice and beds comfy, except for the pull-out sofa. During the first night a horrible smell permeated the room which may have come from the sauna next door. On the second night, the toilet overflowed (we hadn't flushed it for several hours) and we spent 45 minutes taking buckets of water outside. My mom is handicap and almost slipped going […] into the bathroom because there was water everywhere. We didn't expect management to do anything at 1:00 am and they did offer to move us to another room but it would not accommodate our entire party. We had to use the restroom in a nearby room the remainder of the night and this was inconvenient since my mom is wheelchair bound We expected to perhaps get a second night free but the hotel only refunded $30. Our inconvenience and putting up with the smell that came back the second night was worth much more than that. We will not stay there again and unfortunately it is a convenient drive to Stanford where I must go every 6 months. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We visit our family in Menlo Park often and have always looked at the surrounding hotels in Menlo Park or Palo Alto to stay. This hotel is a FiND! so close to the attractions of Menlo Park and Palo Alto, yet, so affordable. A 3* rate does not justify the hotel....perhaps a 4?

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

As far as I am concerned you can pull Best Western off your list of motels because I will never say at one again. The one at Coyote PT is worse.

Genuine Hotels.com guest review