The room was clean... which is the most important in my book. The price was a bit much in my opinion, but work was footing the bill so I didn't care too much. At $279 a night I would expect towel holders, dishes and silverware, and other little touches that you'd expect with a suite. It was decent for what I needed, I guess.Genuine Hotels.com guest review
"ok hotel in a terrible part of town."
This was listed on expedia as within 4 miles of where we were going for an event. This was much further than that. Disappointed with how it was rated on expedia and for the misleading distance away...many other better hotels in the area.Genuine Expedia guest review
Got our room and slept great. Made the game with plenty of time.Genuine Hotels.com guest review
"Everything are ok except the really dirty carpet."
Breakfast is good, parking is free, near a small supermarket. But the carpet is very, very dirty.Genuine Expedia guest review
First room AC did not work.. asked to change rooms and were given a smaller room. (we had our granddaughter with us, and had booked the larger room. The ac did work in second room.They were pleasant about the switch.Genuine Hotels.com guest review
Bed very comfortable but pull out couch not. Best for 2 people.Genuine Hotels.com guest review
"Birthday get away"
The room was clean, toiletries sparse, plenty of towels. The location of the hotel was not the greatest, but the room was nice..Genuine Hotels.com guest review
"cheapest expensive option"
hotels in this area are so expensive, and their quality are in general not so good. the staff first gave me a room without window for a 230+ price!!!???Genuine Expedia guest review
The clerk was OK. The room carpet was filthy, the bathroom was dirty, the building was outdated. The parking lot was full of old furniture removed from rooms, there were no usable amenities. The combination of the disappointing outdated filthy room and stacked furniture in the parking lot gave the hotel an overall dumpy feel. I was on a business trip […] and found that the old addage that appearance counts is true. What a disappointment. I paid much to much money for this room. Read moreGenuine Expedia guest review
"Peaceful one night stay"
We stayed here to get a good nights rest after attending fathers funeral. It was a quiet clean peaceful room.Genuine Expedia guest review
"Nothing special about this place"
Executive suites implied to me that they were "suites" - like more than one room. (a la Embassy Suites), but they were not. We actually saw three rooms, as the first room they sent us to had only one king bed and I had reserved a king and a sofa bed, since there were no rooms with 2 queens available when I made the reservation. We had two teens traveling […] with us, and our reservation stated we had four people. They then sent us to a room a king and a sofa bed. Upon arrival in the room, the front desk called and offered us a room with 2 queens. We took them up on it and it was much better for us as it had 2 queens and a sofa bed. Success finally. None of the rooms however, could be considered "suites" in my mind. Also, the door face into the parking lot, so it's more of a motel than a hotel for sure…nothing beautiful about it, nothing special, just a decent place to sleep at a decent price for the area. If I ever visit Palo Alto again, I'll stay in SAn Jose and drive the 20 minutes. It's much more reasonable in price. Read moreGenuine Expedia guest review
"night before chemo"
2nd time staying, will stay againGenuine Hotels.com guest review
nice motel for the priceGenuine Hotels.com guest review
Comfortable. Staff pleasantGenuine Hotels.com guest review
"Not bad but, not great."
The staff was friendly. The room was nice, clean and up to date. The bed however, was not. We both tossed and turned all night trying to find a comfortable spot. Still woke up with sore backs. Not the best of neighborhoods either. Worried about the car all night. Turned out to be OK though. Would I check in again? To save a hundred or two over the others, […] yes. If the price of the other hotels in the area were more practical, no. Read moreGenuine Hotels.com guest review
The rooms in this hotel stank and even my clothes smelled like the weird smell of this hotel afterwards. You are better off staying somewhere else.Genuine Hotels.com guest review
Its a very nicely maintained hotel, very friendly and responsive staff. Breakfast quality was also good. Prices are little on higher side though.Genuine Hotels.com guest review
Overall it was awesome. Mike the manager at the front desk helped us out when we had a problem. Very clean and room are decorated comfortably.Genuine Hotels.com guest review
Enjoyed the hotel and the staff was very friendly and helpfulGenuine Hotels.com guest review
Have always been taken care if here. Friendly staff and clean rooms!Genuine Hotels.com guest review
"Nice hotel with variety of nearby eating places."
I came to San Francisco for a memorial service. I arrived early and the hotel staff graciously let me check in early. The room was comfortable; the beds are awesome. It is a great area for walking, sitting in the sun, taking a sauna or outdoor whirlpool. The staff is very friendly and helpful. A very enjoyable place to stay.Genuine Expedia guest review
"Good location, bad amenities"
Wanted a suite hotel for stay with kids. Support springs on sleeper sofa were broken so kids had to sleep on the floor. Furniture and finishes were run down.Genuine Expedia guest review
It was very comfortable Great night sleepGenuine Hotels.com guest review
Redwood City is a small town but lots to do if you really look. The hotel was very clean and comfortable and was in a central location. Easy drive around town or you can take the Caltrain north to SF or south to SanJose. Even though I was in town for work I really enjoyed my stay.Genuine Expedia guest review
"Glad it worked out"
I was very pleased with this hotel. It is a little too far out if you are staying in san francisco, but it was worth the drive.Genuine Expedia guest review
"First. Time visit"
No elevator and ice maker up stairs - I can't climb stairs. No hand assist rails in tub/ shower. Small breakfast very good. Room refrig not running nor was ac/heat but not needed. Card key would not work on second day arrival back to room and was told probably because it was in my pocket next to my iPhone. Would have been nice to know a head of time. […] Previous nite was stayed in different great hotel at half the price of this room - to high a price. Read moreGenuine Hotels.com guest review
"Average motel nothing particular"
Too far if you want to visit San Francisco. The breakfast is extremely modest as compared to same class hotels, with 2 tables only for all the guests. The rooms could be renovated, however this can be postponed however not for too longGenuine Expedia guest review
"Nice Motel Close to Stanford University"
My family stayed at this facility for a total of 5 days. We were in the area for the purpose of moving my daughter in Stanford Univ. I chose this motel because of the price and its proximity to the university. I was extremely pleased with the motel. It is less than 10 minutes from the school and the price was reasonable, much less than the price for […] hotels/motels which are located in Palo Alto. A number of other families stayed at this facility too. Upon our arrival, when we discovered that the room was a little too small for our needs, I asked for an additional room and the desk person went out of his way to find me a second room at a reduced price. All of the front desk personnel were very pleasant and helpful. The only negative, which I consider very minor, was that there a a very small spot of what appeared to be dried blood on the back side of the comforter. I certainly will stay at this motel again, when I return to the area. Read moreGenuine Expedia guest review
"comfortable hotel close to Stanford Medical Clinic"
We needed an hotel nearby the Stanford Medical Clinic and sight unseen picked this Best Western unit. When we arrived we were pleased to find out that our ultimate destination was nearby and the desk clerk printed out a map on how to get there. The staff was pleasant and accommodating. The room was clean, quiet and comfortable. A continental breakfast […] was included and was more than adequate. Read moreGenuine Expedia guest review
"Very good , PRice ok"
Nice place, price is ok,everything worked fine , the only thing I will say they need to improve is shampooing carpets more often ,the rest waspetfecGenuine Hotels.com guest review
"Close to Menlo College"
comfortable and quickGenuine Hotels.com guest review
It was a very nice hotel and I would go back. I used the hotel but did not have a chance to use the townGenuine Hotels.com guest review
"Nice Hotel close to Stanford University"
We enjoyed our stay. Breakfast area is small but free breakfast was good. Free Wi-Fi access and Free Parking.Genuine Expedia guest review
"It is a pretty nice hotel near stanford university"
It is a pretty nice and affordable hotel near stanford university. It has a open parking lot facing the street, which makes it a more a motel like place. The complimentary breakfast is pretty good, while the staff there are very nice and helpful. The only disadvantage maybe that open parking lot makes people feel a little unsafe, but generally it is […] good. Read moreGenuine Expedia guest review
Best Western Executive Suites Plus was a pleasant surprise. While not a high-end hotel, it is comfortable, clean, and quiet despite being on the corner of two busy streets. It is convenient to nearby Palo Alto and Menlo Park. It's a step above the cheap motels in the general area, while not as expensive as the high-end places.Genuine Hotels.com guest review
"Dirtiest floors I've ever seen!"
This hotel was nothing special! Not a great neighborhood and very expensive! The parking was very tight as well. The room looked nice but the bathroom was moldy and the floors were so dirty that your feet would turn black just walking to the bathroom and back. I had to was my daughters feet 3 times and we wore out shoes most of the time which are all […] pitch black now as well. When we arrived there was chunks of old meat on the floor. Gross gross gross! I'm extremely disappointed that this is a AAA platinum hotel and will be complaining to them and best western. Read moreGenuine Hotels.com guest review
"good hotel for dropping a kid of at school"
good value for the money. clean - lacks pool but the breakfast (continental) was ok - egg and bacon, egg and ham sandwichs were easy/quick in the morningGenuine Expedia guest review
Excellent business experience. easy check-in, easy check-out. Pleasant staff. Clean comfortable room. Doesn't get much better than that.Genuine Expedia guest review
"Hotel is fine"
Staff was very friendly and accommodating. Hotel was fine, my only complaint was that parking spaces were a little small.Genuine Expedia guest review
Difficult to find a decent hotel at reasonable price in the Palo Alto area, but this one does a good job.Genuine Hotels.com guest review
"Great hotel for a quick stay"
The staff was very helpful. We were hoping for a spa/sauna outside,as advertised online, but it was being worked on as my husband spoke to the staff and we were asked if we wanted to move to a larger room with a jacuzzi tub which was nice, it was a handicapp room but just fine. The bed is just a top mattress on a like block so wasn't very comfortable […] BUT we would stay there again - it was clean and fine for what we needed. The "continental" breakfast was just about gone by the time we got there at 8am...thought maybe they under ordered, which we understand do to the economy. Read moreGenuine Expedia guest review
"Nice hotel for business travellers."
The room was spacious and in reasonably good condition. The bed mattress was old and springy, and needs replacement. The bathroom and amenities were adequate. Although there was a jacuzzing in the room, it was not working. The complimentary internet facility was good and fast. The complimentary breakfast and coffee were good.Genuine Expedia guest review
Acceptable, but not better. I found it a bit sad, and my clothes smelled strongly of air freshener for several days afterward. On the plus side, it was clean. the room was a decent size. The computer downstairs worked well (something you can't take for granted), though the wireless was slow. The staff was friendly, I enjoyed the Mexican-American grocery […] store across the street. Read moreGenuine Hotels.com guest review
Everything...place was clean and the staff was very nice.Genuine Hotels.com guest review
"Close to friend's house"
Hotel locationGenuine Hotels.com guest review
"Great hotel close to Palo Alto."
The hotel was an oasis in an otherwise sketchy area.Genuine Expedia guest review
Pleasantly surprised to find such a relaxing and quality room. The exterior is well kept but rather ordinary looking so it was great to find such a nice room. The staff were super helpful as well. Great location for us too with easy access to Menlo Park and palo Alto without having to get on 101.Genuine Hotels.com guest review
"Nice and Quiet"
The room was very nice. Hubby said he smelled a little mold smell but I didn't. Nice big fridge for a motel room. Bathroom was very nice and the toilet had an industrial type flush which was good because that is the one thing we have the most problems with in motels. The plumbing is usually substandard. Not this time! Only thing is, the bed was uncomfortably […] hard and the pillows were uncomfortably soft. AC blasted!! Nice and quiet. The room seemed very clean. Along with the usual shampoo and conditioner bottles, there was a sewing kit which I'd never seen before and I thought that was nice. Desk clerk was very friendly. Read moreGenuine Hotels.com guest review
Good hotel. Room is clean and comfoirtable. But it is close to a busy intersection and that makes the area noisy. The management should put in better windows to muffle the noise.Genuine Hotels.com guest review
For a Best Western, this was an excellent motel for a quick overnight stay. The service was impeccable.Genuine Hotels.com guest review
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