good value for the price - suite room was quite roomy.Genuine Hotels.com guest review
"Pleasant beginning to our vacation in California"
Very nice room with exceptionally comfortable beds and linens. Wonderful breakfast with homemade waffles that were a hit with my kids.Genuine Expedia guest review
Very basic room; clean but no amenities. Old fashioned 19in TV with cable box was difficult to see. Location was kind of sketchy (e.g., bums hanging around, car alarms going off at night, etc.); very close to freeway. The only nice surprise was price. One of the only affordable rooms in the Menlo Park area, and they provide a complimentary continental […] breakfast. Nothing fancy, but adequate. Read moreGenuine Expedia guest review
GoodGenuine Hotels.com guest review
"Close to home - for out of town visitors"
- Super accommodating and well-mannered staff. Felt they had pride of work and customer service at heart. After checkin, I realised that it made more sense to ask for a handicap friendly room (my fault for not having asked during the booking). Was no problem for the staff, they had one available and switched us with a smile, no questions asked. Overall […] ... a big thumbs up. Read moreGenuine Hotels.com guest review
"Best western stay"
I would have given it a much better rating. We were supposed to have 2 beds.. We were switched to a suite- no problem there, but when we arrived the second bed was a couch. Again, no problem there. The problem was that when we opened the couch, there was no bedding. We called the office and they sent over bedding, but we had to put it on. I'm not able […] to make the bed so my son did. We were very tired and I am disappointed in the hotel. Mostly it was very nice. Sorry I can't give you a better story! Read moreGenuine Hotels.com guest review
Pedestrian. Nothing executive here, but it was clean and in a good location.Genuine Expedia guest review
Very small lobby and eating area. A retrofit of an older motel. Comfortable room made up for it.Genuine Expedia guest review
"Small but good"
lot of furniture crammed into a regular room to make a "suite." Good for one nite for three people, would be tight with more. Breakfast nook is also small. Easy access to Stanford and other attractions on Camino Real.Genuine Expedia guest review
"Mediocre place, don't pay a premium for it."
Room was very cold when I arrived and took a couple hours to warm up - not a pleasant way to go to sleep. Based on higher price and other ratings expected this to be better than other motel-type places in the area, which I don't believe is the case. One positive, in the morning, there are bagels, pastries, cereal, waffles all included. Self serve, […] but all included. Read moreGenuine Expedia guest review
"close to stores,but away from downtown.Quite area"
Enjoyed our stay. Rooms very clean, Nice breakfast. Little drive from downtown San Francisco, but if you like the quite time ,this is the place. No problem parking. Microwave, frig hairdryer, iron and coffee maker in room.Genuine Hotels.com guest review
"가격 대비 만족"
팔로알토, 스탠포드와 가깝습니다. 공항에서 차로 20분정도 거리입니다. 길건너에 슈퍼마켓 측면에 햄버거집 주유소가 매우 가깝습니다. 주차도 편리하고 직원도 친절합니다. 다만 객실 카페트가 약간 더럽습니다. 맨발로 다니면 발이 시커매집니다. 미국식으로 묵으신다면 관계없을듯 합니다만 저는 아동을 동반하여 약간 불안했습니다. 가격대비 묵을만 합니다. 주변은 주로 히스페닉 거주지역이나 그다지 위험하지는 않은듯 합니다. 가족여행보단 출장에 적합할듯합니다. 조식은 매우 단촐합니다. 태이블 3개에 빵. 음료. 시리얼 등 간단한 음식으로 제공합니다. 전반적으로 가격대비 만족합니다. 베이에어리아에 이정도 가격으로 이런 접근성에 […] 깔끔한 편인 호텔 찾기 힘들것같습니다. Read moreGenuine Hotels.com guest review
Das Hotel liegt sehr gut, wenn man in Palo Alto zu tun hat, aber auch nach San Francisco ist es nicht so weit.Genuine Expedia guest review
Mr. Ghanli knows about Korean television programs very well and very kind. He booked the taxi instead of me, twice. And other guy at th front desk adjust the time, twice. Anyway, all the service was good. I took the TX(bus) from the SFO about one hour took. And Only 2 Min took from the Elcamino & Real 5th Ave. Stop by work with one luggage.Genuine Hotels.com guest review
Rented 2 rooms for family of 5 persons. Looks like the rooms have differences in their facilities. Other room in the first floor had hot tub but the other room didn't. One of the rooms had one broken light and the toilet air ventilation didn't work so all the humid air stayed longer in the apartment. Breakfast was great compared to the expectations. […] The first morning (7/22) the receptionist lady was very helpful and willing to service, the next two mornings (7/23 and 7/24) another lady was there and she was very passive and we were missing all kinds of breakfast items. Only when her boss showed up in the morning she started to act like she was servicing the customers. Air conditioning is there but no fresh air is coming to the apartments so the only way to really get the apartment fresh air is to keep the window open while you are in the room (for security reasons the window should be closed during the times you aren't there). Without this passive lady in those two mornings we would have given rating of 4 for the service, now gave 3 for the service. Read moreGenuine Hotels.com guest review
12/08/14 countydufus Templeton, California
Near Stanford Medical office. Convenient location. Stay was ruined by a mattress a homeless person would have complained about. For God sake go buy a new mattress. Hotel did have an excellent free breakfast and the room was very quiet.
"Would stay again"
11/24/14 Bonnie D Santa Cruz, United States
Very nice and clean, noisy from room above, very nice breakfast room and selections. Very nicely furnished, comfortable bed. Great friendly employees, gave excellent directions. Centrally located, easy to find, good parking, well lit.
11/05/14 Teri B Lemon Cove, United States
The bed was a little too soft. The room was very clean, nice and quiet. The area was extremely quiet for being in the heart of the city. There was plenty of restaurants around to choose from that were a short driving distance. The hotel was slightly older but the room was remodeled.
"Great place to stay for surgery receovery"
10/27/14 Lisa U Paso Robles, United States
Staff was extremely accommodating. My son's knee surgery at Stanford was scheduled earlier in the morning than expected, and we needed to check in before noon so he could rest the remainder of the day. I called at 7:30am to let the hotel know, and shortly before we were ready to leave the hospital around 11:30am, the hotel called to say our room was ready! We were lcoated on the first floor as requested, which made getting in and out of the car easy with all of my son's post-op equipment. The hotel is 5 minutes from Stanford's outpatient clinic, so extremely convenient for us. The carpet was rather stained & dirty, but we wore socks/shoes whenever walking so it wasn't much of an issue. The walk in shower was roomy and great for my son's condition.
10/23/14 Mario E Hollister, United States
This Best Western PLUS in Redwood City, was a good experience. The lobby and eating area are presently being remodeled, but I imagine that once its completed the hotel will be outstanding. As for our room, it was absolutely great. The decor was elegant and pleasing to the eye. I loved the two paintings in the room. Better yet, my bed was wonderfully comfortable. I didn't even want to get out of bed. I really did enjoy my stay.
10/20/14 Stefanie G Rocklin, United States
upon check in we were told that the machine that rekeys all the locks was broke and that a front desk person would unlock the door each time we wanted in our room. the carpet had sticky spots and stains. the staff person let us eat breakfast early since we had to leave right when it opened.
"Good for Business"
10/17/14 Kyle Andrew D Camp Hill, United States
My 3 night stay for business was fine. The room was clean and comfortable, there was parking available, and it was relatively quiet. Wi-fi worked fine so I could keep working when I got back to my room. Sure, it wasn't perfect (the sofa in my room showed a little wear) but where it really mattered (cleanliness, the bed, the bathroom) it was good. If you're coming to the area on business, this is a great place to stay to keep the cost down.
"A convinient hotel needs some improvement"
09/26/14 ishshalom haifa
We have stayed in this hotel for 12 days. The hotel is located near the intersection of 2 main streets, some noise is heard, but with a close window and AC on it is reasonably quiet at the back room on the second floor, on the first floor the noise from the upper floor inhabitants was disturbing. There is a very convenient free parking. The unwanted guests were smoking near the rooms on the first floor. The room is equipped with a kitchenette. The service was responsive, swift and friendly. The business services were limited, no possibility to send a fax or to scan a document.
"Decent value in the area"
09/20/14 D L Las Vegas, Nevada
Was working around Stanford and looked for a decent place. There are hotels half the price further down the street in Redwood City, but you get what you pay for. This hotel had a decent rate for the evening I would stay there. The room was fairly large and I considered a "suite" in that there was a bed and couch, but no real divider or wall in between...just a large room, which was fine for me. It was clean, microwave, refrigerator, coffee maker and flat screen with HBO. Health club is small with only a couple of machines and not many amenities (e.g., towels). Small and tight parking lot and the entrance is very small and difficult to see.
"Best Value in town"
09/14/14 BonniebCalif Kelseyville, CA
Super helpful staff. Spotless room. Comfortable bed and quiet for a good nights sleep. Everything you'd expect. from a Best Western. I'd certainly come back for another stay if I find myself needing a room in Redwood City. A terrific value for the money. The breakfast was fine I had a muffin and coffee. They are remodeling the lobby, but we heard no noise or disturbance.
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