"Over priced hotel with chipped crockery"
The hotel is on a good ten minutes walk from Termini station. Castro Pretorio metro station is three minutes walk from hotel. Male receptionist was not able to find my expedia booking but his lady collegue found this after another search. They inform me that internet is available in lobby only as there is a problem with internet coverage on room floors. […] Room was quite small. Airconditioning was good. An old model TV perhaps 1990 model was available. There was no coffee making facility in the room. Breakfast was basic. Surprisingly the most of the crockery was chipped. So-called pine apple juice was taste less water mixture. Two coffee machines were giving surprises. Read moreGenuine Expedia guest review
"Average hotel but location was close to train"
Hotel was close to the train and near a lot of other similar hotels so lots of food and drink nearby.Genuine Expedia guest review
"Stay somewhere else"
Very dirty and not well kept. Some of the desk staff were not very helpful or friendly. Friends stayed next door at the Best Western Canada. We visited them. The Hotel was top notch and the staff there was nicer to us than our own staff. Stay at the Best Western Canada not the Best Western VillafrancaGenuine Hotels.com guest review
We stayed here our last night in Rome. It was reasonably close to a metro stop one stop from Termini train station. We woke up at 5:30 am to make our 8:55 am flight. It was cutting it close, but all worked out fine. We didn't spend much time in the hotel, and I thought the hotel was good for what it was, nothing fancy but the price was fair when booked […] w/in 24 hours in late august. The staff gave us a bowl of ice when we asked, prepared to-go sack breakfasts upon request (since we missed the morning breakfast), and looked up bus routes for us. Read moreGenuine Expedia guest review
"Great WiFi - Poor Breakfast"
Great WiFi. Full size tub and shower. I took a chance because the low rating and it paid off...worth the money. Breakfast was below average...I think they get the bread rolls from restaurants that didn't use them the previous night....ALL stale...below average breakfast. Near Termini.Genuine Hotels.com guest review
The service was good,reception was friendly and helpful. Several restaurants around. We also found a cheap laundry very close.Genuine Hotels.com guest review
"Old hotel with old furniture and carpet"
I often stay at Best Western hotels, but this one disappointed me. The room was so small, you feel cramped. It had a old scent in the room, that even got soaked by my clothes. The bathroom was also so small, it was hard to turn around. The carpet seemed dirty. Not up to Best Western standards. The breakfast wasn't super plentiful but rather OK. The […] stuff was helpful and friendly though. When i go back in Rome i'll look to find another hotel. Read moreGenuine Expedia guest review
Hotel was clean and affordable! Great Location for sightseeing and transportation ! Also a very good value.Genuine Hotels.com guest review
Helpful staff, near Central Termini and subways, many nearby restaurant choicesGenuine Hotels.com guest review
Proximity to train and subway was great. Hotel was a bit away from major attractions and restaurants.Genuine Hotels.com guest review
We had a room on the 4th floor and faceing the court yard. It's quite and clean. Staffs are polite and freindly. There are lots of restaurants around.Genuine Expedia guest review
The hotel was very nice, but the bed was as hard as a rock! Other than that, it was very nice and the complimentary breakfast was outstanding ..... especially for Europe. Bus and metro were very convenient so it was easy to get to all of the major tourist sites. Would probably stay there again.Genuine Hotels.com guest review
"Pretty Good hotel for Europe"
Overall, we were pleased with the hotel. It had a great complimentary breakfast in the morning, and access to wi-fi, which were two of the most important things for us. It was farther away from the main sites, but the metro stop was just a 1 minute walk, and termini station was a 5 minute walk. Good restaurants were just around the corner, and the neighborhood […] seemed safe. The room itself wasn't horrible, but wasn't great. The bed was rock hard, and the carpet was dirty, but the bathroom was nice. Others in our party had rooms with wood floors. We didn't spend much time in the hotel anyways, so for the price and the amenities, we think it was worth the stay. Read moreGenuine Hotels.com guest review
the room they gave to us was terribly small, dark and claustrophobic. it was like a nightmare.Genuine Expedia guest review
We enjoyed our stay in this hotel. The staff were nice and it's a big plus that they can speak English. It was nice to have an all you can eat breakfast. They have contracted an Italian guy to valet, whom you pay cash when you check out. They listed it as 27 Euro a day but that's the minimum. If you brought your typical American vehicle, which is most […] likely an SUV or a minivan, you'll get charge more. The room was very clean, though the hallway smelled like dirty bathroom (don't know why). The rooms are set up with twin beds, which are put together if you request a double bed. The location is great! It's close to most things you want to see in Rome. The main terminal (which is a train and metro stop), is only a few blocks away. There's also a bus stop a block away from the hotel. This bus stop is convenient because there are few bus lines that stops by it. The neighborhood offers a great array of various places to eat. We felt safe walking the alleys with our children. There is also a grocery store a block away, which is great if there are things you have forgotten or need to go to a supermarket for. We definitely enjoyed our stay! We would stay there again!!! Read moreGenuine Hotels.com guest review
"it was okay but I would not stay there again"
Nice hotel but room was small and elevator was tiny. Trying to get luggage up to room was hard. Also bar was silly and closed to early. Breakfast was great but way too much going on while we were trying to eat. It was a free for all instead of a nice start to the day.Genuine Expedia guest review
"Good price, but be careful of the neighborhood"
This isn't a terribly fancy hotel, but it actually exceeded my expectations (relative to what I paid). The bathroom was quite spacious and in good condition, and even the bed was fairly comfortable, though it looked pretty old. My main complaints were that the air conditioning didn't work -- this wasn't a huge issue since I happened to be there on a […] relatively cool night, but I could easily see it being a problem for others who were less fortunate -- and the front desk service was a little abrupt. There was also no wi-fi available, which is something they should remedy. Also: the neighborhood near the train station isn't great at night, so bear that fact in mind if you're coming in late (as I did). At least the streets on the north side of the station (where this hotel is) seem to be better than the ones on the south side (where I first exited the station). Read moreGenuine Hotels.com guest review
"Good price and location"
We picked the Best Western for its location for our last night in Rome upon returning from a cruise. It's close to Termini Station so we had a choice of metro or shuttle bus to the airport. The staff was helpful, and a nice continental breakfast was included. When traveling Europe in summer, its nice to have a lift (elevator) and air conditioning..I […] would recommend this hotel. Read moreGenuine Hotels.com guest review
"A good bargain in Rome"
We stayed here in July 2011. The hotel is convenient to central Rome, The Metro and Stazione Termini. There are lots of restaurants nearby however it can be very noisy at night. There is lots of street noise from time to time however it is Rome so, it can be noisy regardless of where you stay. The hotel staff is friendly and very helpful.Genuine Hotels.com guest review
"Very bad service"
Quality of service in Italy is not the best, but some of the in the front desk are cero friendly.Genuine Hotels.com guest review
"Hotel close to Termini central station"
Helpful staff, clean public spaces, full breakfasts. Dirty carpet in room. Room quite small. Overall it was OK but seeing how fast the Metro is to get anywhere I should have had the confidence to book further out of the centre and get a nicer hotel. It wasn't actively bad - and the next street over towards Termini has a splendid Gelati shop. I got mine […] in a package so can't tell what it cost. Read moreGenuine Expedia guest review
"Would stay agin"
Hotel is close to train station and a real bargin for price if that's what ur looking for. Everything u need is there and would definitely stay there again. Staff friendly and accommodating .Genuine Expedia guest review
"nice hotel with many good restaurants nearby."
Was initially booked at another hotel and left after one night. This BW was a definite upgrade from the non-chain hotel we were in. Staff all spoke English, held our bags after we checked out so we could visit more of the city. Great experience.Genuine Expedia guest review
"Very pleasant stay!"
The rooms are a bit small for comfort but then again...who goes to Rome to stay in the room...we only saw ours a few short hours at night :) 5 min walk proximity to Termini trains and buses, the rooms are very clean, staff was extremely helpful, free computer access and printing in lobby, great breakfast included with stay, free wireless, etc Great […] hotel for a great price! Read moreGenuine Expedia guest review
I would give this hotel a score of 5 if it was advertised as a 2 star hotel, and for 2-3 star hotel it would be great. However, if you expect to get real 4 star hotel, you will be disappointed. The pricing was quite good which was in line with other 2-3 star hotels. So when deciding with this hotel compare to 2-3 star hotels.Genuine Hotels.com guest review
"Easy and Convenient"
We booked this place at the last minute, because we were arriving in Rome a day earlier than expected, and our other hotel was unavailable. The hotel was an easy walk from Termini Station, and reception was friendly and polite. The room was very clean - our only problem was that the shower door leaked and flooded the bathroom. Otherwise, we were very […] comfortable. The Termini area is a bit of a walk from a lot of the major sites in Rome, but it's not terrible, and there is a metro stop very near the hotel that stops at the Colosseum. All in all, this hotel was a decent choice, especially at the last minute. Read moreGenuine Hotels.com guest review
"Not a Four star Hotel"
I am not one to write reviews, but I felt this had to be said to all those looking for hotels in Rome. The pictures looked nice......don't let it fool you. Though we knew staying in Europe the rooms would be small this is to be expected, and we also knew that we would over pay....however I have some expectations from a four star hotel and this was not […] it. The beds were terrible, the bedding was terrible and a comforter you would question even touching. The Bathroom was ok, but the shower drain did not drain well, so you had to keep putting the water on and off for it to catch up. Do yourself and your pocket book a favor book the less expensive hotel as they would be the same quality. Read moreGenuine Hotels.com guest review
"Very Good Hotel."
We stayed at the hotel for a week in July and our experience was amazing. As most people pointed out great location. Close to subway and train station is about a 10 minutes walk. The room was extremely clean. Good value. There was air conditioning that worked so we were very happen. The breakfast was very nice with some selected meats, pasteries, breads, […] cereal, eggs, bacon, fresh fruit, etc. I would stay here again. Read moreGenuine Expedia guest review
"Good hotel, safe, secure and close to the Termini"
The hotel is located around the corner from the Termini station in Rome. Considering that you can get a cheap taxi from outside the station all the must see sites are available quickly from here. Also the surrounding area has Rome style restaurants that offer the safe feeling of people eating on the streets late at night. The hotel itself for the price […] is what you would expect, good and the staff attended to all my requests. Put simple I have travelled globally, the hotel has a decent tv , free wifi, good bathroom and cheap price for all. At the end of the day if your staying in the hotel room as would your living room at room there is no point in visiting this fantastic city.. I would definitely stay again... Read moreGenuine Hotels.com guest review
The area it's ok, close to the central station and the subway. The room has enough space, it's quiet, but has a little old style air about it. The breakfast it's medium, too many sweets, little food.Genuine Hotels.com guest review
"Clean and conveniently located, but that's all!"
If all you want/expect is a clean room in a hotel located close to the railway station, you wont be disappointed. If however you think that for this price you should have a little more than the bare minimum, go elsewhere. The staff are surly and for breakfast the fruit comes from a tin and the coffee from a self-service machine. To provide virtually […] undrinkable coffee in the country of Illy,Lavazza and Segafredo is particularly unforgiveable!! There are plenty of hotels in the area; my advice is to choose one of the others. Read moreGenuine Expedia guest review
"Rude and unfriendly"
On our honeymoon and first trip ever to rome, We were expecting more than staff that rolled there eyes at us and seemed inconvienenced when we spoke to them, even when we said hello to them in passing they chose to ignore us.. The Staff and management need a good reality check on what customer service means..Genuine Expedia guest review
The front desk were not very helpful when I asked about wireless service which did not exist. They suggested the televison internet which did not work properly. The front desk seemed to be more of an obstacle then a solution to my concerns. Was given misleading information on alternate wireless availability in the neighbourhood. Would not stay here […] again. Read moreGenuine Expedia guest review
Good hotel, good location. Nothing fancy and don't think its a 4 star hotel. But in Rome its a safe bet in that price range. Only one complaint, the bed wasn't the most comfortably I've ever slept in!..Genuine Hotels.com guest review
Ottimo hotel di qualità ed in posizione eccellente vicino a Termini ed alla metro. Bella hall moderna, camere confortevoli e pulite. Colazione buona e personale molto cortese. Davvero consigliato!Genuine Hotels.com guest review
Hotelkamer erg donker en somber. De bedden waren hard maar goed. schimmel in de badkamer en na het douchen liep het water de kamer in als je niet uitkeek. In het weekend tot 2 uur s nachts veel lawaai op straat. Zou wifi op de kamer zijn, masr helaas, alleen in de lobby. In de minibar lag een briefje dat op iedere verdieping automaten stonden voor drinken. […] De minifridge werkte niet. Ontbijt erg sober, wel veel koekjes. Read moreGenuine Expedia guest review
"très très grosse déception pour un Best western !!"
Aucune des photos des chambres montrées sur leur site ne correspond à celle que nous avons eu.Petite chambre,télévision des années 80 avec une seule chaîne en français,poussières et moutons sous le lit, fenêtre fermant mal laissant passer les bruits de la rue (2 restaurants juste en dessous),pas de wifi dans la chambre(obliger de descendre à l accueil), […] salle de douche minuscule(mini cabine de douche,attention de ne pas s'assommer sur le lavabo en s asseyant sur les toilettes),petite salle pour les petit déjeuner il faut attendre sont tour. Read moreGenuine Expedia guest review
tutto okGenuine Hotels.com guest review
"BF is good, bathroom is terrible"
all bathroom pipe including a washdish and bath tub are stopped up always. also waterpower from shower is too weak. all the facilities in bathroom made me dissapointed even though others are reasonable.Genuine Expedia guest review
Ci siamo rimasti 7 notti, ottima la colazione, comodissimi i letti e impeccabile il servizio. Massima disponibilità del personale alla receptionGenuine Expedia guest review
トリプルで依頼したが、ツインルームはなく、已む無くダブルとエキストラベット。 トリプルだったためか、テラス付きの最上階。 ローマのホテルだけあって、他地域に比べてコストパフォーマンスは割高感。 ホテル街だけあって、夜間は静か。Genuine Expedia guest review
"Ein Hotel für alle Stadthotelfreunde"
Gute Lage, in der naehe vom Hauptbahnhof. Nette schöne zimmer und guter service. Zufuss alles gut erreichbar.Genuine Expedia guest review
"c'est un hotel bien mais sans plus !"
Personnels peu aimables et même pas une bouteille d'eau pour une 4 étoiles ! Les draps sont propres mais les couvertures ne sont pas au top .Genuine Expedia guest review
"Gutes und preiswertes Hotel für Kurztrips"
Schönes Hotel für einen kurzen Aufenthalt in Rom perfekt. In Fußnähe zum Hauptbahnhof gelegen, aber trotzdem in ruhiger und angenehmer Umgebung gelegen. Wer das Hotel zum Übernachten bucht, ist hiermit gut beraten. Das Frühstück ist jedoch nicht jedermanns Sache. Die Auswahl ist ganz ordentlich, das Rührei und der Saft aus dem Automaten waren allerdings […] weniger genießbar. Schade auch, dass die für ein Frühstück in Italien typischen "Cornetti" nicht genießbar waren, sondern eher an Croissants von vorletzter Woche erinnerten. Das Haus macht insgesamt einen guten und gepflegten Eindruck und das Personal scheint, die Wünsche der Gäste erfüllen zu wollen. Der Aufenthalt in den Zimmern zum Innenhof sind aufgrund der hohen Geräuschekulisse nur mit geschlossenen Fenstern auszuhalten. Unangenehm, wenn die Klimaanlage bei 35 Grad Außentemperatur das Zimmer nicht entsprechend regulieren kann. Wem das alles nichts ausmacht, dem kann man also dieses Hotel für einen Kurztrip durchaus empfehlen. Read moreGenuine Expedia guest review
近地铁，交通方便！性价比高！Genuine Hotels.com guest review
テルミナ駅北側徒歩7分程。駅からは五百人広場に出てから歩くと道路がガタガタの石畳でなく、舗装路なのでコロコロとトランクを引っ張るには楽。大通りに面していない為夜も11時過ぎには静かになっていました。部屋は清潔でした。朝食は種類も豊富で欠品補充もすぐ対応され、満足出来ます。Genuine Expedia guest review
"consigliato anche per le famiglie"
Buona struttura, personale efficiente, posizione ottima per vicinanza stazione e metro, consigliato anche per le famiglie.Genuine Expedia guest review
"no es lo mejor"
El hotel está ubicado muy cerca del andador de las Ramblas, las manzanas que lo rodean son sucias en inseguras. La recepción del hotel esta recien remodelda pero no han hecho lo mismo con los muebles de las habitaciones que tienen camas viejas e incomodas. El servicio de alimentos es caroGenuine Hotels.com guest review
"familenhotel oder auch für paare"
ein kleines sauberes und sehr ruhiges hotel, dusche ist sehr klein, das frühstück ist ausreichend sortiert, der einzige kleine nachteil ist der blick im innenhof auf die klimageräteGenuine Expedia guest review
"Super Hotel für Rom"
Ich war zusammen mit Frau und 13-jährigen Sohn in dem Hotel. Das Hotel liegt nur wenige Gehminuten vom Hauptbahnhof Rom entfernt und liegt somit sehr zentral. Eine U-Bahnstation ist nur wenige Meter von Hotel entfernt. Das Zimmer war für italienische Verhältnisse sehr sauber und geräumig. Das Frühstücksbuffet ließ keine Wünsche übrig (für ein 3-Sterne […] Hotel). Einzig gewöhnungsbedürftig war das Bad. Auch dieses war sehr sauber und ordentlich. Es gab eine Wanne mit Glaswand, wenn man sich nur duscht. Vor der Wanne befiand sich eine Toilette und genau gegenüber ein Bidet, so dass man beim Aussteigen aus der Wanne genau schauen musste, um die Lücke zwischen den beiden Porzellanteilen zu treffen. Das ist aber der einzige Kritikpunkt. Read moreGenuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )