As soon as I walked in the reception area, I was greeted by smiles and pleasant faces. the staff was super nice and made me feel like a guest in their home. awesome staff!Genuine Expedia guest review
Quiet, convenient, clean. Nice size room with comfortable furnishings. We will stay again!Genuine Hotels.com guest review
"Water dripping ??"
We are looking for a nice hotel we will use every time we visit our daughter at ECU. We called the front desk about this loud water flowing noise but nobody came to check it out. Not sure if it could be fixed but at lease check it out??Genuine Expedia guest review
"Great place to stay for ECU visits."
We have stayed here twice - both times for visits to ECU. Very comfortable. Great location. Front desk staff, housekeeping staff and breakfast staff are welcoming and friendly. Nice breakfast array. The only small problem was that the bathroom floor was not as clean as it should have been - hairs in corners.Genuine Hotels.com guest review
"Very nice hotel"
Nice large room. Minimal breakfast. Good coffee (Seattle's Best) since no Starbucks nearby.Genuine Expedia guest review
The hotel is clean and the staff is the most friendly I have ever encountered. From the desk clerks, housekeeping and the staff getting the breakfast ready, they were excellent. The breakfast is good and includes pancakes (fresh, not the frozen kind you microwave). We intend to stay there if possible whenever we visit our son at ECU and I would highly […] recommend it. Read moreGenuine Expedia guest review
When we checked in Friday night. There was only 1 person working the desk. I waited at least 15-20 minutes for the lady to finish with 5 other guests before she could help me. The hotel was full. There should have been at least 2 people on the reception desk.Genuine Expedia guest review
"was there for a college tour"
the front desk was extremely helpful and polite!! They were very knowledgeable of the area and even recommended a great restaurant for dinner.Genuine Expedia guest review
"Hotel for ECU Families"
good friendly staff clean rooms,not the Hilton but is good enough for a quick stayareaGenuine Expedia guest review
"Staff tried really hard but some things need work."
Overall it was an average stay. Even though hotel is Non smoking the first room we went in smelled so much like smoke that I had an asthma attack. They Moved us to another room which was fine unless you Wanted light in the bathroom. I went back to the desk To report the problem and they told me to wait five minutes Once the light switch was on and the […] light should come on. Five minutes really and then there was light. Wow. Would have expected that from a cheaper room. Breakfast was good for continental. They has the coolest Pancake machine. Unfortunately everyone wanted to use It so there was a substantial wait. Read moreGenuine Expedia guest review
Upon arrival in room placing my belongings on floor my 13month old bent over between beds I go over & she just picked up something off floor I then start 2 look around & obviously noticable floor not vaccumed. Frontdesk sent some1 down 2 vacuum no big deal unless my daughter choked on object! Head of housekeeping very polite she said maid who cleaned […] my room used a vaccum that spit stuff back out when she entered room. I said "you mean 2 tell me maid actually admitted 2 using a vaccum that spits objects back out?" Her response "I done took care of that she got wrote up, I dont play that & front desk was trying 2 push people in & didnt do through job checkin room thats why I'm coming down myself 2 vaccum" nice lady. Going 2 bed my 5 yr old threw up covers & said theres something crawling on me I got up its a baby roach! Went 2 breakfast old white women off her rocker & very nice black women didnt catch names black women asked if she could help me said Id like milk white lady says " I aint no cow & if theres none in machine she not gettin any then moves coffee & tells a little girl 2 get out of her way shes lucky not my child lastly black lady asked meif I needed lids& old white women said there anything else my response nothing else but obviously u need a new job cuz u dont like this 1. Went 2 frontdesk rang bell 4 x' told girl what on & said immadiately when the manager gets in 2 call room 111. I never received a call I left @ 930. Called corparte & they r investigating Read moreGenuine Expedia guest review
The lady at check in was very polite. The room we had was very spacious and clean. The lady who maintained the breakfast area was very nice and helpful.Genuine Hotels.com guest review
"Very clean, well maintained hotel"
The rooms are spacious, clean and well maintained. No negative experience per se, rather, one of the front desk staff members was a little too friendly (aka shared a bit too much about her private life). It was just awkward for me friend and I. Another friend and his girlfriend had the same experience when they checked in. (We were in town for a we […] dding) Read moreGenuine Expedia guest review
The hotel is easy to find. Convenient to restaurants, shopping, and college. The hotel staff was friendly and especially the morning breakfast hostess. The only negative was that our room was close to the lobby so the morning was a bit noisy, but not unbearable.Genuine Hotels.com guest review
"Near ECU reasonable rates"
Hotel was a little dated but fine. Quick check in and quiet which I appreciated. In room refrigerator and basic breakfast included. Would stay again.Genuine Hotels.com guest review
My room was NOT disability accessible, in spite of the fact that I requested one. The rack in the closet was "normal" height and I could not reach it. Thank goodness my husband was with me. The shower was in a low tub, but there was no way I could reach the shower head to adjust it. There was no seat for the shower. The door did not have sufficient […] turn space. All the room really had was some bars in the tub and around the toilet. Otherwise the hotel was fine and the people were nice. Read moreGenuine Hotels.com guest review
"comfortable for its rating"
Would appreciate more healthy choices for breakfast- non-sugar added cereals, low fat yogurtGenuine Expedia guest review
Been there before---very nice. Friendly staff.Genuine Hotels.com guest review
Pleasant stay. Very comfortable bed. No problems. Would stay again.Genuine Expedia guest review
When I got to my room there were two double beds.I had specifically requested 1 king in my on line reservations. When I called the front desk they asked me how I booked the room. I told them through expedia. I was informed that they always overbook king rooms and that I was third in line for one. I just stayed in the double, but not pleased.Genuine Expedia guest review
"Ok but not worth $93.00 a night"
Room was clean bot had an old musty smell. Staff very pleasant. Breakfast was very disappointing, cereal was stale and the offer of frozen biscuits was cheap.Genuine Expedia guest review
"Clean and Convienent"
Hotel was clean and pillows were nice. Room had a minifridge and microwave which was very convienient.Genuine Expedia guest review
The staff was incredibly friendly and helpful. Good value for the price.Genuine Expedia guest review
Only stayed one night and would probably stay again. Our original room was above the kitchen and around 7:30 pm our room started to smell strongly of cigarette smoke. I called the lobby and they tried to pass the smell off on burned cookies. After another 15 minutes we packed up and went to the lobby where they put us in a different room.Genuine Expedia guest review
I was pleasantly surprised how clean and nice the hotel was, staff very nice upon registration. Breakfast was good kids loved the pancakes.Genuine Hotels.com guest review
The staff was very friendly, the room was very large to stretch out, the breakfast was very good, and the coffee excellentGenuine Hotels.com guest review
Hotel needed to call police due to a huge fight in the parking lot directly outside my window. I stood in the bathroom with my cell phone for 45 minutes scared to death.Genuine Hotels.com guest review
"Easy Access to ECU and Mall"
The 2 queen beds with a pullout queen bed was just what we needed for our family. Very few hotels have this option.Genuine Hotels.com guest review
"close to event location"
Stay was good- the first room we were given was rejected - it was on the ground floor and the window could not be locked against possible intruders. The breakfast being offered left a lot to be desired - a hot breakfast in my book is - eggs, bacon, sausage and toast - stop advertising your breakfast as such.Genuine Hotels.com guest review
Staff was very pleasant and professional.Genuine Hotels.com guest review
"Great hotel for families..."
The staff was pleasent and fantastic. The rooms were large and clean.Genuine Expedia guest review
"Convenient to the East Carolina University campus"
We travelled to Greenville, NC for our son's graduation from East Carolina University. The Best Western is very close to campus, and very convenient to area shopping and restaurants. The staff is very friendly and professional. The continental breakfast each morning is included in the price, and coffee and hot chocolate is always available in the lobby. […] I stay at the Best Western everytime I visit Greenville. Read moreGenuine Expedia guest review
"Large, Comfortable Room"
The staff was friendly and my room was clean and confortable. This was a good value and I would stay there again.Genuine Hotels.com guest review
"Large, comfortable room"
The staff was friendly,l the room was large and clean. For the price, I highly recommend it.Genuine Hotels.com guest review
"close to ECU easy access"
friendly staff, clean rooms, would recomendGenuine Hotels.com guest review
"Great for my family."
Staff was very polite and professional. Breakfast area had a very nice employee. She kept everything full, fresh and clean!Genuine Expedia guest review
Barely a Best Western, much less a Best Western "Plus." Very dated, lacks parking, inconvenient to access. More comparable to a Motel 6. Just stayed at the BW Plus in New Bern, NC, and had a far better experience. Will not stay at the one in G'ville again.Genuine Hotels.com guest review
"Great Hotel for All Travelers"
I stayed at this location while visiting my daughter at ECU. The location is convenient to campus and is in a safe location. Over all, the hotel was well kept and the staff was pleasant and very helpful. My particular room had a very clean carpet and was in great condition. The bathroom was clean as well. There was some minor moulding damage behind […] the bathroom door; however, it was not bad enough for me to lower my rating. A continental breakfast was included which included the normal choices...boiled eggs, muffins, fruit, yogurt, pancakes, coffee, etc. The kids used the outdoor pool and reported it to be clean. Being a woman and often traveling alone, I was more than comfortable staying at this location and will return! Read moreGenuine Expedia guest review
We read reviews and took a chance. All four of our family members were very pleased with this hotel. We will stay here again. Visiting a family member in hospital stayed for three nights. Quiet hotel, pleasant workers, breakfast was good for continental lots of choices. We stayed in a suite, room was narrow but plenty of room for us. Clean. Service […] skipped our room both days so we had to go requesting room service and new towels. But they were very accommodating and it really wasn't an issue. Pool was nice, kids enjoyed it outdoors. Read moreGenuine Hotels.com guest review
"nearby my relatives"
We had a nice stay at your hotel in Greenville, NC. The only downside, the curtains in the room did not adequately shut out the light pouring in from the outdoor spots at night. but it was only one night, and everything else was tops!Genuine Hotels.com guest review
"Great place, but get to breakfast early"
This is a great hotel with nice rooms, and convenient location.The only complaint is breakfast shuts down promptly at 9 AM, so get there early.Genuine Hotels.com guest review
"Great for a family stay!"
We had a suite with two queen size beds and a sofa sleeper. It was perfect for a family of 4. The room offered a mini frig, microwave, and coffee maker. Best part about the coffee maker was that it was not located in the bathroom- yuck!Genuine Expedia guest review
"Comfortable Night for a Family of Three"
Check in was simple. We were given a choice of rooms. The room was clean and comfortable. We were given a complimentary continental breakfast. Good and plentiful coffee.Genuine Expedia guest review
I came in from out of state for a friend's funeral, and after a four hour drive, I was ready to rest and change clothes before the service. I arrived at the hotel desk at 10:30am, explained my situation, and inquired if a room might be available. The woman was sympathic and was able accommodate me. I very much appreciated her and the hotel's, flexibility […] and willingness to meet the needs of their customers. Read moreGenuine Hotels.com guest review
"Close to ECU"
Always enjoy my stays here. The staff is excellentGenuine Hotels.com guest review
"I would stay there again."
The room was clean an the breakfast was great. The bed was comfortable.Genuine Expedia guest review
"Review of Best Western"
My opinion of our stay is we had a decent stay.Unfortunatly or pll out sofa had a huge stain on the arm of it, the shower curtain rod was loose, the lock on the door was broken (and replaced) as well as the remote for the T.V (replaced).The staff was very hospitable and allowed a late check out at 12:00P.M in light of the fact our flight departed 2:25 […] P.M. Read moreGenuine Hotels.com guest review
Staff was friendly and helpful. Room was clean and comfortable.....just don't care for the window air units because they are a little loud when they kick on. Snacks and drinks at 5pm were complimentary. Breakfast area had a variety of choices and was kept spotless and stocked. Hotel was close to ECU. All is all we were very satisfied with our stay.Genuine Hotels.com guest review
"Great location for Pirates"
Everything was clean. The staff was very helpful. We will definitely stay here again.Genuine Expedia guest review
Nice and well-organized hotel.Genuine Hotels.com guest review
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