This was a great place for us to experience Capri. The hotel is very nice, the breakfast staff and food selection was excellent, and the location was as central as it gets. We had an ocean view with a balcony which was worth the extra. The entire staff including the manager were very friendly and overall helped make for a wonderful experience!Genuine Hotels.com guest review
"A gem in the heart of Ritzy Capri"
This hotel was a real find,Located in a fabulous area surrounded by the best shops and a lovely stroll to the madness of the Piazza.The Hotel boasts a gorgeous Lemon Tree canopy with seems out of a painting,rooms clean,bathroom roomy and filled with local deliciously scented products.Breakfast was very good and the service wonderful.We had a corner […] room with a big terrace facing the sea...what else can I say? GO! Read moreGenuine Hotels.com guest review
Location was perfect to shops, restaurants, marina, etc. Friendly, helpful staff.Genuine Hotels.com guest review
"lovely, upscale lodging."
Very lovely. The people at the front desk were very helpful, We had a very, very positive experience.Genuine Hotels.com guest review
"Visiting relatives for a birthday party"
Very nice hotel, not as posh as some of the others but a very nice place to stayGenuine Expedia guest review
Hotel was perfectly located on the waterfront within walking distance of many restaurants and even the center of town which we walked to.The staff was very accommodating and the room was large and clean.Genuine Hotels.com guest review
"Excellent Hotel and great staff"
This hotel was one of the best we've ever stayed at. While we expected great rooms (which they were), it was the staff that really made this hotel stand out. They were very friendly and helpful, right from the moment we checked in. There were many small things they did for us above and beyond that our experience here outstanding. Our stay here was at […] the end of the season (they were closing for the season in less than a week), and I believe the staff had been reduced. However, one would never know it by the great service provided. An example is that they were no longer serving dinner in their restaurant, but when we arrived very tired from a long trip and it started raining, they offered to cook us dinner. It was a very good meal, too. They fixed my suitcase by coming up with a creative way to re-attach a broken wheel. They went out of their way to be helpful in so many ways. I really can't say enough good things about them. Read moreGenuine Expedia guest review
"The location of the hotel is perfect!"
The hotel is located in the heart of Capri and the Piazzetta. The lovely citrus garden by the pool is heaven and the food is marvelous! A lunch under the lemon trees by the pool and ravioli a la Caprese is delicious. The personnel is most friendly, truly a gem hotel.Genuine Expedia guest review
"Great Place to Stay"
We stayed at this Hotel in July 2013 and were very pleased. The location is absolutely perfect for Capri, and fairly priced (especially considering Capri is already an expensive location). The facility is modern, clean, and well-kept. The pool area offers a nice change of pace from the hustle and bustle of the crowded city center of Capri. Overall, […] we would recommend this hotel. Read moreGenuine Hotels.com guest review
"Great hotel with reasonable prices"
We stayed at this hotel for 2 nights. As soon as we arrived to Capri we were greeted by hotel staff who brought our bags up (12 euro/bag) which you don't have to do but was nice so we could enjoy the marina before going to the hotel. The hotel was nice, very clean and the patio was very pretty. Most of the staff spoke English and one in particular was […] very helpful in planning a day trip to Anacapri, complete with great food recommendations. The rooms are very clean and the beds are moderately comfortable. We stayed in 5 different hotels during this trip to Italy and found that in general most beds were not very comfortable. The breakfast was typical for most european breakfasts but offered a great view on the balconey. I really enjoyed this hotel and would recommend it to others. Read moreGenuine Expedia guest review
Hotel was nice as well as staff. Great Location.Genuine Hotels.com guest review
"Great Location and Friendly Service"
If you want the height of luxury, amazing facilities, the best views on Capri, haute cuisine - look elsewhere. This hotel is very nice, has a great location for the attractions and restaurants of Capri town and offers very friendly service by a small team who seem to genuinely want to make your stay a success. From check in to breakfasts, pool side […] lunches etc, the service was efficient and friendly - we were made very welcome. The food was OK. Nothing special but OK. Breakfasts were pretty basic for a hotel charging over £200 / night but they were adequate and the service, again, was very friendly. The facilities were very nice but quite limited for a 4* hotel. Think of this as a small family hotel and you'll be pleasantly surprised by the facilities. Think of it as a large chain resort hotel and you may find the facilities to be a little disappointing. There are many, much more glamorous hotels with better faciities and better food (and generally much higher prices) - in Capri it isn't at all unusual to pay £500 or more for a room night. For a comfortable, welcoming hotel with a good location, the Syrene is well worth consideration. It is a fair walk through a pedestrianised area from the taxi or funicular drop off - use the porters who are on hand to transport your cases on their small electric carts - at 12 Euro per case it isn't cheap but get used to it - nothing on Capri is. Read moreGenuine Hotels.com guest review
"Great service & location."
A lovely hotel in a great location. The staff are friendly & very helpful. The room & bed were comfortable. My only complaint would be that the shower is in an awkward position over the bath. The swimming pool was excellent & the outside seating areas pleasant & shady.Genuine Hotels.com guest review
We stayed for 3 nights during the month of July at the Best Western Hotel Syrene. It was so impressive in every way. Firstly, it is true to all the advertised photos posted on their website. It was in a wonderful location in the heart of the best part of the city. We walked out to all the best restaurants, cafes bars and gelaterias. The hotel was actually […] in an ideal location with a beautiful lemon tree garden in the back and a wonderful pool. It was a quiet little retreat but it was also steps away from all the action in the main part of the city. The service was top notch as well. From the reception staff to the waiters to the cleaning staff, they all were ready and available to make us feel right at home. I can't say enough about how wonderful and exceptional our stay was here. Not to mention how incredible Capri is!! I would have stayed for 2 weeks at least. Dining out was very affordable and the food was delicious and fresh. I would highly recommend a stay at this hotel! Read moreGenuine Expedia guest review
"Balcony with great sea view..."
Right in the centre of Capri. Room was very clean, it was worth taking the sea view with a balcony. We were there for 6 nights and we sat on the balcony every night with a glass of Prosecco... great memories. Pool was good. Breakfast was nice, sitting out on the terrace every morning.Genuine Hotels.com guest review
"Lovely Hotel in great location"
Great location. Excellent value for money for Capri.Genuine Expedia guest review
This hotel is in a great location, and the staff were very friendly and helpful. They were helpful in advising us of things to do & also booking our return to Naples and organising our luggage to the port. The pool area is really nice, and the food & breakfast very good. I would definitely stay here again when i return to Capri.Genuine Expedia guest review
room wos cleaned not for 4 star hotel ! I think this is very good explanation!Genuine Expedia guest review
VERY HELPFUL STAFF ARRANGING TRANSFERS PHONING AHEAD TO HOTELSGenuine Expedia guest review
foi Tudo perfeito, serviço espetacular, destaco a simpatia e eficiencia do sr.. Michelle. Piscina deliciosa e vista do mar fantastica! quero voltar.Genuine Hotels.com guest review
Weekend a capri per la prima volta.Percezione di un luogo di grande lusso dove puoi ottenere ciò che vuoi : basta pagare. L albergo e' in linea con quanto sopra detto. Rapporto qualità/prezzo equo e di standard elevato per entrambi i valori. Albergo bello,posizione eccellente,piscina bella, servizio all altezza ,colazione ottimaGenuine Expedia guest review
Tudo correu muito bem. O hotel fica muito bem localizado, na via Caremelle, a via principal e por onde passam todas os turistas devido à concentração de grandes lojas de grife. Tem uma piscina agradável, o quarto é muito amplo, com um terraço excelente, no qual o hotel serve o café da manhã se o hóspede assim desejar. O nosso inclusive tinha uma vista […] magnífica do mar, o café da manhã é muito bom, e você estará a poucos passos das boates e dos restaurantes mais badalados da ilha. Read moreGenuine Hotels.com guest review
Great hotel with great staff, really helpful! The rooms and breakfast where good. The hotel was located in the middle of Carpi main street.Genuine Hotels.com guest review
E' stata una BELLA ESPERIENZA che probabilmente ripeteròGenuine Expedia guest review
"tolle Lage, Traumausblick Richtung Meer unbedingt"
traumhaft, Super portier Michele, nur zu empfehlenGenuine Hotels.com guest review
"midden in centrum goed personeel"
goed ontbijt goed hotel ligt centraal erg goed personeelGenuine Expedia guest review
"midden in centrum goed personeel"
goed ontbijt goed hotel ligt centraal erg goed personeelGenuine Expedia guest review
"ottima posizione ma pessima pulizia delle camere"
camera in condizioni pessime.. bagno sporchissimo!!!Genuine Expedia guest review
Toppen hotel med avslappnad känsla. Får topp betyg pga fantastisk personal.Genuine Hotels.com guest review
El hotel goza de una ubicación privilegiada en la calle comercial más importante de Capri. Las habitaciones son grandes, limpias y cuidadas. El desayuno no solo es completo sino que se toma en el restaurante con una excelente vista. Debo destacar la amabilidad del personal de la recepción que en todo momento trata de que el pasajero se sienta cómodo. […] Buen WIFI gratuito. En resumen recomendable. Read moreGenuine Hotels.com guest review
"En el corazón de Capri"
Esta es la segunda vez que con mi marido nos hospedamos en este hermoso hotel, con excelente ubicación y mejor atención. Ideal para pasar una bella estadía en la hermosa isla de CapriGenuine Hotels.com guest review
広場に近い中心街で、レストランやブランドショップの揃った立地条件。海の見えるリゾートらしいホテルでした。Genuine Hotels.com guest review
"Hotel bem localizado e bom serviço"
Hotel Bem localizado, quartos com boa vista e terraços simpáticos. Quartos com boas áreas. Staff simpático e prestável. Muito Limpo.Genuine Hotels.com guest review
"Forgotten review, Fabulous hotel "
This is a review for 2010!! But none the less, it was FANTASTIC!! I came to Capri after A tour starting in Roma. I had no idea where to stay. I walked in here and they had a room. I Loved it. I had a view of the hillside with homes, and the pool below. I got a beautiful balcony and spacious room and bathroom. Breakfast was So Good!! I never eat cuts of Salami or meats, but here they were delicious! I ate on the balcony with beautiful trees and luscious greens everywhere! Very Italian, Capri feel. Staff is very very friendly. I would stay here again without hesitation.
"Wow, Wow, Wow!"
10/05/14 PasssionateTraveler Payson, Arizona
We've stayed here twice in two different rooms, both with balconies with spectacular views. I think all 33 rooms might have balconies, but room 77 affords more than 180 degree views of Capri. You can even see part of the faraglioni rocks from here. The staff is extremely helpful and friendly, the rooms are a good size. We booked directly with the hotel as there website is user friendly and if you call them, they all speak very good english. Spectacular pool and garden. Conveniently located near the piazzetta (a short walk) and to all the great things to see on foot in Capri. Definitely stay here, on Capri, over night so you can enjoy the island without all the tourists who overrun the island doing day trips from other locations. Capri cannot be fully appreciated unless you spend at least one night here.
"Great location and friendly, helpful staff"
10/03/14 maton1 Newcastle
This was our third visit to Capri and our first time at Hotel Syrene. We were very happy with the hotel. The location is excellent, a short stroll down the hill from the piazzetta. The room was a Garden a View, but we had a terrace which had glimpses of the sea. The room was spacious and the bed was comfortable and to our liking. The breakfast spread was excellent, lots of choices and an excellent view to the ocean. What sets apart this hotel though is the friendliness and helpfulness of all staff, from check in to check out. Special mention to Giuseppe and Costanzo at breakfast who were always cheerful and remembered our coffee orders after the first day. The front desk also booked a private car from Sorrento for us at short notice and made restaurant bookings. We would definitely return to this hotel.
"week in capri"
10/02/14 Tony M Torquay, United Kingdom
stayed at the syrene and i and my wife ejoyed it emensly. the staff were all very friendly and helpful.the only fault and it is being a bit picky is that the retaurant didnt open in the evening but that apart i would reccomend the hotel to everyone.the views from the terrace at breakfast are amazing they cant help but set you up for a great day
"best hotel, Best Staff, best location"
This hotel was bright and cheerful... The room was stunning... Staff were so helpful and friendly, professional, happy... Located exactly where you need to be in Capri! I could highly recommend this hotel.
09/24/14 Linda W York, United Kingdom
We stayed here for a week and had very good service. Very friendly and helpful staff . Claudia on reception knows every restaurant and as her command of English is very good she is invaluable . Getting our large cases from the ferry to our hotel was easy as it was professionally whisked away as you get off the boat and appears in your hotel within a very short time. Yes it costs but you really wouldn't want to roll it along the streets as there are no taxis once you arrive in the town of Capri itself after a gentle trip up there on the funicular. The hotel is situated in a slightly quieter part of the street leading down from the main square which gets extremely crowded with day trippers. However it is central to many restaurants and bars if you just want to sit and people watch. I was extremely impressed by the quietness of the air-conditioning. Having travelled around the USA and been forced to wear earplugs on several occasions I had to keep checking that indeed it was still on !!! I would recommend this hotel.
"Best on Capri"
09/24/14 Howard P Ocean Isle Beach, North Carolina
The place to stay on Capri ... a very, very fine Hotel run by Vittorio and his outstanding staff ... this is the only place we stay on Capri ... great views ... great breakfast on a wonderful patio ... great rooms ... beautiful swimming pools ... the lemon grove ... thank you Vittorio, Claudia and Viviana!
09/21/14 designtwin Miami Beach, Florida
Being from the States, I didn't expect much from a Best Western. They aren't known for high style, but this hotel was great! The rooms are a good size, the hotel is immaculate, there are lemon trees over the pool side lounge, and the view from the restaurant is great. Not to mention the breakfast buffet and the staff are exceptional. Check out isn't until noon which is great, plus you can leave your bags at the desk and spend more time in Capri. I even saw a couple of celebrities staying on my floor. Its in a great location in the heart of Capri, easy to get to, and I can't think of anything negative to say about this Best Western.
09/18/14 Alison K Manchester, England, United Kingdom
Good choice as the second of a two part stay near Naples. We took in Ravello as the first stay. This hotel is in close proximity to the heart of the chic town of Capri...in fact for top Boutique names and celebrity watching its location is in the same category. A four star gem with an entrance away from the bustle of the town and in serene seclusion on a slight gradient which overlooks the bay. From our room which had tiled ceramic flooring the balcony looked out across the calm waters toward AnaCapri and an all round panorama of the main pedestrian area where you can while away balmy summer evenings with a glass of something refreshing and people watch. The Hotel is very roomy...large airy living quarters and the foyer is extremely impressive which leads to the al fresco sitting area where light bites and a drink can be had under the cool of the lemon groves...yes...fresh lemons hang tantalisingly above your head. The Spumanti drink...which is freshly squeezed mainly lemon drink is delicious..made on the premises and iced in granite form. The pool is directly behind the grove and sees the sun all day. It has a splendid bathing area which is a real sun trap up a few flight of steps. On a bed and breakfast basis ..the breakfast is good with a cold buffet bar and eggs done however one prefers. The staff are attentive and courteous...nothing is too much trouble This hotel is ideally located for quiet walks to the left of the entrance on coming out of the hotel in the evening...or to the right if your preference is for people watching and sauntering to resaturants and busy cafes. The best of both worlds is to be had from this excellently placed hotel
"Very Nice and well located Hotel"
09/18/14 Gaston M
The Hotel is located on the upper location of Capri, in a very convenient place. Hotel Staff is very friendly. We have been granted the possibility to upgrade our room to a sea view as it was available and for a special extra cost, not so expensive. Thank you to all the staff for their nice service!
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