Was treated fantastic by everyone on staff the entire stay. Pool and hot tub were on point. Will stay here againGenuine Hotels.com guest review
"affordable and convenient"
It was good for the priceGenuine Hotels.com guest review
"Getaway with bf and friends"
A nice simple hotel for what we paid for. To be honest we weren't looking for a super fancy hotel because we were going to spend most of our time at 6 flags. I saw online that you can request a microwave and fridge in our room if you called. So I called and they told me that this facility, they can't move them since they are built in but we can upgrade […] to a room that has them for 20$ more. We decided not to upgrade. When we checked in the man saw that I called and asked about upgrading and upgraded us for free. Really nice of him and made our stay that much better. The rooms were nicely cleaned and the pillows were amazing. The bed was a little too firm for my back but after walking around all day I slept really good. The area was not the best but staff members were outside walking the parking lot which made me feel better. Breakfast was included 6-9. I was a little upset to see that they didn't have any meat what so ever. They had eggs, cereal, muffins, waffles, oatmeal, and toast. I normally I don't like eggs but they were really good! The orange juice was yummy too. The 2 lady's that I saw cooking and cleaning were really nice, always had a smile and kept everything clean. Overall a good experience! Read moreGenuine Hotels.com guest review
"clean and comfy"
very nice and comfyGenuine Hotels.com guest review
"Good Hotel & Location"
It was in a great location and easy access to the highway. The room was clean, and the staff was very helpful and friendly. The breakfast was good, but the room was very full on the weekends. They could use another waffle maker (only one). I would go back!Genuine Hotels.com guest review
The room was just okay, the staff seemed more interested in their phones than the guests - apparently so much so that the front desk didn't bother with our wake-up call and we missed our tee time (pre-paid) as a consequence. They were not concerned about that issue when I brought it to their attention.Genuine Hotels.com guest review
The hotel itself is ok. It's descent! But I didn't like how you can hear every step the people on top take or people walking in the hallwayGenuine Hotels.com guest review
It worksGenuine Hotels.com guest review
Large room with a table and two chairs, plus a desk for doing work, comfy chair for reading or watching TV. A great wet bar area with fridge, microwave, sink, and coffee maker. Bed was OK, asked for more pillows, they brought them quickly and cheerfully. Used the hot tub in the morning. Pool area was clean and in good repair. Good breakfast with waffles, […] eggs, yogurt, etc. I would stay here again. Read moreGenuine Hotels.com guest review
we had a nice stay, but for the kids running up stair in the hall way and in the room above us. the only other thing I thought was strange was not to have any meat in the morning, but everything else was done very wellGenuine Hotels.com guest review
Had a last minute booking to stay here for an event in Napa. The low price point had me a bit worried but after checking in, I was pleasantly suprised at the cleanliness of the room, friendly staff and clean lobby. I felt it was a good value overall. The carpet had some stains, but that's easily forgiveable. For $100 / night, a few stains on a carpet […] shouldn't send you over a cliff. Good last minute booking. Hotel was almost fully booked but the staff was able to check me in very quickly. Read moreGenuine Hotels.com guest review
"My stay was nice"
The room was very clean, housekeeping takes its job seriously. Internet access was the best I've ever used, enough to run Netflix on their big HDTVs. The bed was super comfortable.Genuine Hotels.com guest review
"Fine to stay"
Fine to stayGenuine Hotels.com guest review
"Don't stay in San Francisco"
Was a very nice stay front desk was great for we got in a weck coming out of San Francisco and they help us with a shuttle and the driver was great. I will stay here from now on and take the fair to San Francisco for driving in and out of Francisco is a (NIGHTMARE)......Genuine Hotels.com guest review
"nice hotel great price"
Hotel was a very nice stay and the front desk people were nice...the hotel could use a good carpet cleaning though... Other then that the hotel rooms were comfortable and relaxing with a nice TV and nice comfy beds...for the price I couldn't ask for more...and it is 15 min away from the ferry to San FransiscoGenuine Hotels.com guest review
Rom and staff was good, but the location was bad. had to drive everywhere for food and entertainment. The area has a lot of empty buildings.Genuine Hotels.com guest review
Room was large and clean. Breakfast was added bonus.Genuine Hotels.com guest review
Bed was comfortable, shower was great, carpets (especially in front of doors) nasty.Genuine Hotels.com guest review
Nice clean room. Breakfast needed a lot of work. Just eggs (no bacon or sausage???) and cardboard tasting waffles. Would still stay again, just find breakfast elsewhere. Only 20 minutes from Napa.Genuine Hotels.com guest review
"SF Giants Mini Cooper Road Trip"
We stayed there with 12 guests and we found the hotel location to be very convenient for the trip to the Ferry terminal to see the SF Giants play. We were all very happy with the facility, rooms and service!Genuine Hotels.com guest review
"close to six flags and had shuttle service"
My stay was excellent. I would like to express my sincere thanks to your front desk hostess Hillery Andres. She was OUTSTANDING AND SHOULD BE RECOGNIZED for her high quality of professional and knowledge to your hotel. She is the best in all I have ever seen in all my years of travel. Please extend my highest compliments to her service.!!!!!Genuine Hotels.com guest review
Our service at this location was absolutely awesome!! The staff at this location was over and beyond any expectations! They're on it! They go out of their way for their guests! Highly recommended as far as customer service!!Genuine Hotels.com guest review
"Place is a dump"
This place smelled stains on carpet this was the worst place ever.Genuine Hotels.com guest review
Relatively OK. Moderately comfortable. Did not like the idea of washing sink not the the bathroom.Genuine Hotels.com guest review
"Enjoyed My Stay"
Would recommend it for sure!!Genuine Hotels.com guest review
"Great place to get a nights rest"
The staff are very helpful and the stay was comfortable.Genuine Hotels.com guest review
"Clean rooms and helpful staff."
Clean rooms and helpful staff. Surrounding neighborhood looks pretty rough and we were worried or motorcycles would be missing in the morning. Decent room for the worried.Genuine Hotels.com guest review
Clean convenient good location.Genuine Hotels.com guest review
Average hotel. No frills.Genuine Hotels.com guest review
"Kind of Expensive"
$70 added for dog and one night stay for 2 in a standard room was over $200! We'll stay somewhere else next timeGenuine Hotels.com guest review
The hotel was fine-the problem was with hotels.com. They never submitted our reservation to the hotel so they had no record of it when we arrived. The desk clerk was extremely helpful and accommodating, called hotels.com, found us a room. I was very happy with him.Genuine Hotels.com guest review
Clean and quite, I would book again.Genuine Hotels.com guest review
"Not what I was expecting"
The first room assigned smelled like smoke. We were give a different room. Although rooms are advertised to have microwaves and fridges we did not have those items in our room. We noticed that the floors in the elevator and the carpet in the hallways were soiled or dirty. Otherwise the room was clean and the beds were comfortable. I think it is a bit […] overpriced for what you get. Read moreGenuine Hotels.com guest review
Everything is a little down at the heels. Clean, but this place really needs an overhaul.Genuine Hotels.com guest review
"Nice and clean but poor swimming area"
Hotel was nice and clean with good facilities including breakfast and wifi. Only bad mark is for pool hot tub area. Pool was murky and hot tub was unusable and smelly.Genuine Hotels.com guest review
"Close to Six Flags"
We nicknamed our toilet the dragon because every time we flushed, it sounded like it gave 3-4 roars before it stopped. Loved that they had a shuttle to the ferry, but when we called for the shuttle at 9:00 it took almost an hour to come get us. It was dark and late and a lot of homeless people walking around shouting obscenities. Breakfast okay, lots […] to choose from. Room was clean and service was good. Felt sorry for hotel desk clerks, only one on duty at a time and they got very busy. Read moreGenuine Expedia guest review
"not very comfortable"
Breakfast was only served until 9 and since most people staying here are going to the park which doesn't open until 10:30 I thought that was inconvenient to say the least. Despite the do not disturb sign on the door, housekeeping entered the room to clean. There was only one very thin blanket on the bed and the sink area was not private from the rest […] of the room at all. The pool and hot tub were extremely murky. Read moreGenuine Expedia guest review
The room was nice and large. The location to Six flags was close. The neighborhood was so-so. The shuttle ran a lot and the driver was nice. The shuttle was a club van. The shuttle was Ok and tight however we made it work. The breakfast buffet was mediocre and the staff appeared disinterested in helping the customers. Overall it was a nice stay. We […] will likely return when we go back to Six flags. Read moreGenuine Hotels.com guest review
This is a decent hotel to stay at if you'll be having fun at Six Flags. I love the free shuttle service. The breakfast is not so great (no meats), but considering that it's free why complain. The rooms are very clean, nicely decorated, loved the shower and the amenities, but the only things I didn't like was hearing the stomping & running of kids above. […] Also, outside our room door you can hear every door slam, person talking and housekeeping from another room. If you're a hard sleeper then it won't be a problem for you. The pool area is nice. Courtesy towels is nice to have, but the pool looked like it needed to be cleaned better. Other then that, a very decent hotel. I will stay here again if come back to this area. Read moreGenuine Expedia guest review
"Nice Hotel near 6 Flags"
The hotel is in a great location - a short walk to 6 flags or you can shuttle, close to the freeway, 15 minutes (non traffic) to Sonoma Raceway. On the other side of the freeway there are a lot of shops, restaurants, movie theater. The hotel exterior is well kept, our room was clean. We had a suite and the furniture needs either cleaned or replaced. […] Most of the decor is updated with the exception of the couch/chairs. Great breakfast that includes scrambled eggs, waffles, cereal, fruit. The upper floors are really hot/stuffy in the hallway and the rooms can be stuffy too. I would ask for a lower floor. Read moreGenuine Expedia guest review
Good overall experience. The hotel has clean, spacious rooms and a nice selection at breakfast. Conveniently located at walking distance to a gas station and Six Flags Discovery Kingdom.Genuine Expedia guest review
"Was a great place.. ."
The Best Western was a great place to stay.Very nice people and the location was prefect and the shuttle was very helpful too! BUT here's my problem they overcharged my card...Not once but twice! And they did not seem to care at all...They told me they would have to look into it. AND I am still waiting for a respond back and MY CREDIT...8/1/14Genuine Hotels.com guest review
"Great place, good breakfast, convenient and easy"
We only stayed one night, but it was very enjoyable. Parking was convenient, check in was easy, breakfast was delicious, and the room was clean and everything worked. I recommend it. Didn't have a fridge or microwave, but had tea/coffe available 24 hours, ice machine and vending machine. We brought a cooler & all was good.Genuine Hotels.com guest review
"worth the $"
The room was comfortable and spacious. A good deal for the price. I would recommendGenuine Hotels.com guest review
The people were very nice. Hotel was clean couch was on the old side overall nice for the priceGenuine Expedia guest review
I reserved our rooms 1 1/2 weeks in advance at Hotels.com, and confirmed 2 days in advance with the hotel itself We had requested 2 rooms together and was told it would not be a problem, however when we arrived we were told they didn't have any together, the closest thing was 2 rooms separating us. When making reservations I reserved 2 queen beds, and […] when we arrived was told they only had king rooms with sofa beds left! I had to request linens, pillows and a blanket as the sofa bed does not come equipped. They do have a shuttle bus to the theme park which was nice except that I called for a ride back to the hotel and was told I would have to wait 45 minutes till next pick up! No benches to sit and wait at the park, I am disabled and it was extremely difficult for me to stand 45 minutes. (Was told at check in that they would come when called). Buffet Breakfast was nice and fresh. Pool is small but fun. Drink machines needed refilled. Recepotion staff could have been friendlier. But overall we would stay again for the price. Read moreGenuine Hotels.com guest review
Only negative thing was traffic noise from the road. But we will stay again!Genuine Hotels.com guest review
"nice hotel for the price. ..!!"
Hotel was very clean, staff friendly, breakfast so- so , definitely I'll come back. .Genuine Hotels.com guest review
"nice to go after a fun day"
Had a very quick late check in which after a fun day at Six Flags which was really close, granted not walking distance but not to far to get lost, was very welcoming to sleep in a comfortable bed. There were two elevators but only one worked. would have been nice to use the stairs since there was no signage. When brought to attention of the front desk […] at check in & out both were aware and stated they were working on it. Did not see any mention of the shuttle bus to Six Flags until the desk staff mentioned it, if I would have know I probably would have changed the date stayed to longer. Unfortunately it was my fault for forgetting kids medicine in room but other than that & the elevator not working was really great night sleep. Read moreGenuine Expedia guest review
The hotel was very comfortable and the staff was friendly. The rooms were very spacious. The beds were comfortable. The complementary shuttle to Discovery Kingdom was great. The driver was very friendly and catering to loading and unloading our stroller and bags for us. The breakfast in the mornings was great and had a fresh variety for everyone. There […] is also plenty of restaurants within 5 mins drive to choose from. I would stay here again if I return. Read moreGenuine Hotels.com guest review
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