"Nice place to stay"
very nice rooms, quiet, clean and comfortable. Nice breakfast served in the morning. Used the laundry facilities and that was nice, too.Genuine Hotels.com guest review
nice place to stay. It was clean.Genuine Hotels.com guest review
"Very nice, a bit pricey"
Clean room. comfy beds. Very good free breakfast but need more seating area.Genuine Hotels.com guest review
"Comfortable and convenient"
We thoroughly enjoyed our stay over the Christmas holiday. The room was impeccably clean and comfortable and quiet. We were within walking distance of Discovery Kingdom (although a shuttle was available). The hotel gave us a significant discount on the park ticketsGenuine Hotels.com guest review
They allowed us to check in early. The Shuttle to Six Flags was very convenient. The pool location is not ideal (next to the road), but there was a fence so it was okay. I will stay there again if I'm in the area.Genuine Hotels.com guest review
Was very pleased with Hotels.com and the Best Western we booked and it was very easy to book another night. Staff was wonderful, pool was heated and very well keeped. You can tell its a older hotel but all in all a good time.Genuine Hotels.com guest review
It was super close to Six Flags, and we were able to drive to Napa (30 minutes) for dinner and come back to rest. Staff was very helpful.Genuine Expedia guest review
Was pleasantly surprised at how nice the interior was compared to outside. Staff was courteous. Continental breakfast was decent and kept well stocked all morning. Basic hotel rooms with ok beds and hard pillows.Genuine Hotels.com guest review
The staff at the desk was helpful with a list of restaurants and help with a airline boarding pass. The room was more than one person needed and offered many extras like refrigerator. Location was easy to find right off the highway and convenient to Sonoma and Napa valleys. Good price for the area. I would definitely stay there again.Genuine Hotels.com guest review
Overall I was very happy with my room - it was only for 1 night, but was clean, updated and comfortable. Fairly large room too. I didn't eat the breakfast, but there was hot food (make your own waffle, scrambled eggs & sausage links). I would stay here again.Genuine Hotels.com guest review
The blankets on the bed were not heavy enough or warm enough. I was to tired to call for an extra blanket and did not want to wake up the family. Very cold. Other then that , the stay was greatGenuine Hotels.com guest review
"Everything was good"
Price was good and the hotel was clean. Had a good experience.Genuine Hotels.com guest review
"Best western Vallejo"
We we reserved a rm with 2 queen beds got 2 doubles the price was a bit high but we had decided to go ahead since it said complimentary breakfast, the breakfast was a joke it was in a very small room we couldn't even get in to get breakfast we went else where. We were just very disappointed with our stayGenuine Hotels.com guest review
Shuttle service to the park was an amazing time saver. Staff was friendly. Only complaint is the breakfast space needs to be bigger... It was crowded and cramped.Genuine Hotels.com guest review
The hotel was really excellent except for one thing. The beds were hard as a board. If you are looking for a soft comfortable bed to land in this is the wrong hotel.Genuine Hotels.com guest review
"Not a good choice"
Beds were hard and not comfortable at all. Several homeless people in the area asking for money. The wireless internet did not work. The staff were helpful and friendly.Genuine Hotels.com guest review
The only negative thing was that the room kinda smelled weird. Other than that everything was quite pleasing. Comfy bed, enough parking, close to Six Flags, and good breakfast.Genuine Expedia guest review
Very nice hotel, staff was friendly and the room was clean, and comfortable. Very close to six flags and they had a van that takes you to/from the park for free. Very close to Napa Valley. Highly recommend - surrounding neighborhood is not that great.Genuine Hotels.com guest review
"Not the best!!!"
Beds were terrible--small and short, I am 5' 2" and they were short for me. No padding just springsGenuine Expedia guest review
"Close to Six Flags Magic Kingdom"
This hotel is conveniently located. However, the rooms are pretty old. Well, you can't expect too m,uch. They provide free breakfast (which is great!), but it starts 6am each morning and ends at 9am! That's way too early to stop providing breakfast since the theme park closeby (which is the main reason why most of the guests pick this hotel) usually […] opens at 10:30am. Read moreGenuine Hotels.com guest review
"Not a first choice"
There are few choices in Vallejo, but this would not be my first choice. The check-in staff was VERY NICE and helpful, but the carpeting throughout the hotel was filthy. The floors everywhere were dirty, the halls, elevators, the room. The room seemed old and well worn. Towels were thin, bath matt torn and stained (I wore shower shoes in tub), so I […] was very disappointed that a Best Western would allow these low standards. Door dead bolt had to be replaced (would not lock) Beds were very hard. Breakfast was fair...apple my son bite into was rotten in center :( Too bad the hotel is not kept up. Staff was very nice however, only redeeming factor. Read moreGenuine Hotels.com guest review
"worst hotel ever"
We got thete at 8:00am they wouldnt let us have a room till 3:00pm. then while we were in the room changing undressed the door to the room opens and 2people come walking in. the hotel had rented and gave another person a key to our room. 2cars in parking lot got broken in to then that night we went to use the pool and hottub there was over 50 people […] in them. so we get up extra early to use the hottub that opens at 7:00am and was told we couldnt it had to be drained and then filled and treated. it was the worst stay of my life. Read moreGenuine Expedia guest review
"Over Charged and Sketchy Area!"
When being checked into my hotel room the girl at the front desk swiped the card that I had used to book my room with on Expedia. She charged me for another night by doing that and said that she would reverse the charge... later I found out she didn't reverse it and put a hold of $174 on my card so when they tried to do the $70 incidental hold on my […] card it denied it. So at 11 o'clock PM the front desk called me in my room telling me that they needed me to bring another card to the desk for the $70 hold. The extra night charge that shouldn't have been on there over drew my account and after calling the front desk to have them reverse the charge they told me it would fall off just like the $70 would after I checked out... So now instead of having just $70 held of my money they had $244... I checked out of the hotel on Saturday and the charge of $174 has NOT fallen off by today, Tuesday, and when I called the hotel to see what was up they just told me they didn't see that charge. So I called my bank and have to wait ANOTHER 3 days for it to fall off. The people at the front desk were not helpful during this whole situation and I will not go back. The only good thing about this hotel was the attractions around it. But be aware that the neighborhood is very sketchy and there are people that sit outside the gas station across the street harassing you for money. Read moreGenuine Expedia guest review
"CLOSE TO INFINIEON RACEWAY"
ALWAYS NICE, DECENT BREAKFAST ALSOGenuine Hotels.com guest review
"Make sure to use the shuttle!"
The hotel is situated in an area that backs the "hood" . I was happy they offered a free shuttle to and from six flags. The rooms were very large and had all the amenities you would expect. There breakfast room was very small for a hotel with this many rooms and took a while to go through the line and forget about finding somewhere to sit and eat.Genuine Hotels.com guest review
"Good location from race track"
Hotel was great but the surrounding neighborhood was not good.Genuine Hotels.com guest review
"Good hotel to stay at."
Great for the price. Close to Discovery Kingdom. Clean room. Nice pool area. No fridge or microwave in the room is the only negative.Genuine Hotels.com guest review
"Solid base for both Six Flags and winetasting"
Great value at this hotel, though be ready for the crowds in the morning. We didn't even bother with the shuttle since it is easy walking distance to the park. The breakfast line was discouraging (be there before 7:00). The hotel itself shows its age but it is perfect if you bring kids and/or your dog. Despite the pet policy the rooms were quite clean. […] It is a good location and when we were done with Six Flags we were able to go to Napa for outlet shopping, a couple of nice meals and of course wine tasting. Read moreGenuine Hotels.com guest review
Reception desk was severely understaffed and slow. Took 15 minutes to get checked in with only 2 parties in front of us. Heavy, pungent marijuana odor in the hallways, filled with children (understandably) but hotel staff not controlling the running down the hallways and stairwells. If you want breakfast without a long wait or the buffet not being picked […] through, go early. The room was nice and comfortable. Read moreGenuine Hotels.com guest review
The hotel was in a good location. One of the elevators was out of service for three days. The morning breakfast was decent, however, extended hours would have been nice because of the crush of people who went to breakfast between 8 and 9. Staff was very helpful, friendly and prompt. I would recommend the hotel for families going to the theme park n […] earby. Read moreGenuine Hotels.com guest review
"Not the best for couples looking to relax..."
There were kids all over! Depend on the pool area to be filled to the max with kids. This would be an excellent hotel for a family, except for the breakfast. There were only carb options. My mom has a wheat allergy and I don't know what she would have eaten there. The hotel itself was fairly clean. The staff wasn't that friendly.Genuine Expedia guest review
We stopped over to go to sixflags next day.The hotel was great. Staff were friendly. Only one issue was breakfast time was too short. They should change to 6am to 10am instead of 6am to 9am, especally when they have full booking.Genuine Hotels.com guest review
"Durty bathrooms and mean night people!!!!"
We came in a little late and My husband and grandson wanted to swim for a few. When 10:00 came the man come out very rude stated very rude that the pool is closed and they need to get out NOW. he would not let my men get there clothes on over their suites.In the bathroom there was some ones short dark hair all over the floor walls and tube. The Girls […] in the morning were very nice. The only reason we would go back to this Best Western is how close it is to Six Flags. Read moreGenuine Hotels.com guest review
The walls are paper thin and you hear your neighbors on both sides and above you as well as all the traffic up and down the hallway while you are trying to sleep. Made for a very sleepless night. The staff was very friendly and helpful.Genuine Expedia guest review
This was our second stay at this hotel. It will be our last. The shuttle to the park was great. We were unable to use the pool/hot tub the first night due to a large group of mothers (drinking wine poolside)and their kiddos (14 at a time in the hot tub). The room above us was so loud that when we called the front desk..they said they had already taken […] several calls about it. The next night the EXACT same noise. Nothing was done! The neighborhood was terrifying.so..2 night no sleep, scarey crime ridden neighborhood and no access to hotel ammenities. Read moreGenuine Hotels.com guest review
"Not so great"
I was disappointed with the breakfast set-up/lay-out. Fire alarm went off at 6am. Guests above me were constanly jumping up and down and had to call front desk three times. I would not stay there again!!Genuine Hotels.com guest review
"One night stay after Discovery Kingdom Park visit"
Stayed one night after Amusement park visit with family on Saturday night during Memorial Day Weekend. Great visit. Our daughter enjoyed the pool a lot. There were a lot of other children staying there. Downside: The complimentary breakfast room was overhelmed with people. The smoke alarm in the breakfast room started going off at 7 am. Annoying, of […] course. Still worth a 4 rating. Read moreGenuine Hotels.com guest review
They are not equipped to handle breakfast when there is high occupancy at hotel. I strongly suggest they expand breakfast hours to minimize the crowd congestion and confusion.Genuine Hotels.com guest review
We arrived at 9:30 p.m. and were told that we had to pay a $35.00 a day incidentals fee. This information was not disclosed to me at any prior time. The person checking us in told me this information was on their website. I do not have any credit cards. I do have a debit card, and it does say on the website that they would take a credit card. It does […] not say that the $70.00 is charged to your card and not returned until several days after your trip. I am a single Mom on a limited budget.This is $70.00 for which I was not prepared leaving me When I checked in, I was told the money would be credited back to the account on Sunday. When I checked out I was told it would be 3-10 days. No receipt was given for this deposit. I called the hotel yesterday after checking the website. I asked for a manager which I never got. The person answering the phone said her greeting so fast I had no idea what she said. I told her about the situation, and that they need to correct the information on the website. She gave me yet another answer on when I would get my money back(1-4 days). I told her the whole situation left a bad taste in my mouth for their hotel. She said (sarcastically) "I'm sorry you feel that way." She then hung up on me while I was trying to ask her name.!!! The room was okay, but the ice bucket was broken and the lid was pushed down into the bucket, so I had to pry the top off, a table had something sticky on it, and no exhaust fans in bathroom! Not a great experience. Read moreGenuine Expedia guest review
The only bad thing was the noise from the highway.Genuine Expedia guest review
"I have had lots better"
Here is what I encountered as we entered: 1) Parking availability poor 2) Understaffed, took forever for late check-in 3) Pool unheated 4) Hallways dark and "dirty" 5) AC off, room was 80, took 2 hours to cool downGenuine Expedia guest review
Our hotel experience was fantastic. We checked in at 2 AM with a helpful young man who happily met all our needs and the security guy got us parked in a safe and secure location with our oversized vehicle. During our stay the staff all worked as a well oiled machine and were warm and inviting and helpful at all hours of the day/night. I would highly […] recommend this hotel. The breakfast was higher quality than most and the food was kept fresh for the whole time it was open. A nice added value to a very affordable hotel. Read moreGenuine Hotels.com guest review
"3rd time, still good."
This is our third stay at this hotel. Most likely, we will be return next time we return to the area. Only downside is the limited dining opportunities. But it's a short trip for what we need.Genuine Hotels.com guest review
"Stayed 3 times"
Close to six Flags. Nice hotel for Vallejo, trust me I"ve been to others around there. Breakfast was better than most. Would stay again.Genuine Hotels.com guest review
"Very basic but functional"
Likes: large shower and the bathroom counter is separate from toilet and shower. Dislikes: only one entrance and distance to parking.Genuine Hotels.com guest review
Very polite at the front desk, rooms very comfortable and breakfast pretty good. ThanksGenuine Hotels.com guest review
"Enjoyed our stay"
Hotel was nice, staff was friendly. Nice to have a free shuttle to the park, however it onl holds 9 people, but they will come back for you if your party does not fit. Breakfast room was very hot and crowded but they offered alot for a free breakfast. Rooms are older, but nice. Did not have a frige or micro. Nice pool and spa.Genuine Hotels.com guest review
"Again and again"
We stayed there twice ten years ago, went back to the area and looked util we found the same Best Western, stayed there again and was better than ever. Telling all our friends, and we will be back.Genuine Hotels.com guest review
Slow service, Hallways were a bit musty and carpet old and stained. Elevator floor was sticky and had some sort of liquid spilled on them.Genuine Expedia guest review
"Hotel near Napa"
This was a very nice place to stay for a great price. Staff nice and helpful It would have been nice to have a working printer attached to the free computer in the lobby But other than taht we had a wonderful timeGenuine Hotels.com guest review
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