"Enjoyed My Stay"
Would recommend it for sure!!Genuine Hotels.com guest review
"Great place to get a nights rest"
The staff are very helpful and the stay was comfortable.Genuine Hotels.com guest review
"Clean rooms and helpful staff."
Clean rooms and helpful staff. Surrounding neighborhood looks pretty rough and we were worried or motorcycles would be missing in the morning. Decent room for the worried.Genuine Hotels.com guest review
Clean convenient good location.Genuine Hotels.com guest review
Check in could not have been slower. The location is good. parking was difficult. Dirty used hand towels were hanging on the shower curtain rod... Internet did not workGenuine Expedia guest review
Average hotel. No frills.Genuine Hotels.com guest review
"Kind of Expensive"
$70 added for dog and one night stay for 2 in a standard room was over $200! We'll stay somewhere else next timeGenuine Hotels.com guest review
The hotel was fine-the problem was with hotels.com. They never submitted our reservation to the hotel so they had no record of it when we arrived. The desk clerk was extremely helpful and accommodating, called hotels.com, found us a room. I was very happy with him.Genuine Hotels.com guest review
Clean and quite, I would book again.Genuine Hotels.com guest review
"Not what I was expecting"
The first room assigned smelled like smoke. We were give a different room. Although rooms are advertised to have microwaves and fridges we did not have those items in our room. We noticed that the floors in the elevator and the carpet in the hallways were soiled or dirty. Otherwise the room was clean and the beds were comfortable. I think it is a bit […] overpriced for what you get. Read moreGenuine Hotels.com guest review
Everything is a little down at the heels. Clean, but this place really needs an overhaul.Genuine Hotels.com guest review
"Nice and clean but poor swimming area"
Hotel was nice and clean with good facilities including breakfast and wifi. Only bad mark is for pool hot tub area. Pool was murky and hot tub was unusable and smelly.Genuine Hotels.com guest review
"Close to Six Flags"
We nicknamed our toilet the dragon because every time we flushed, it sounded like it gave 3-4 roars before it stopped. Loved that they had a shuttle to the ferry, but when we called for the shuttle at 9:00 it took almost an hour to come get us. It was dark and late and a lot of homeless people walking around shouting obscenities. Breakfast okay, lots […] to choose from. Room was clean and service was good. Felt sorry for hotel desk clerks, only one on duty at a time and they got very busy. Read moreGenuine Expedia guest review
"not very comfortable"
Breakfast was only served until 9 and since most people staying here are going to the park which doesn't open until 10:30 I thought that was inconvenient to say the least. Despite the do not disturb sign on the door, housekeeping entered the room to clean. There was only one very thin blanket on the bed and the sink area was not private from the rest […] of the room at all. The pool and hot tub were extremely murky. Read moreGenuine Expedia guest review
The room was nice and large. The location to Six flags was close. The neighborhood was so-so. The shuttle ran a lot and the driver was nice. The shuttle was a club van. The shuttle was Ok and tight however we made it work. The breakfast buffet was mediocre and the staff appeared disinterested in helping the customers. Overall it was a nice stay. We […] will likely return when we go back to Six flags. Read moreGenuine Hotels.com guest review
This is a decent hotel to stay at if you'll be having fun at Six Flags. I love the free shuttle service. The breakfast is not so great (no meats), but considering that it's free why complain. The rooms are very clean, nicely decorated, loved the shower and the amenities, but the only things I didn't like was hearing the stomping & running of kids above. […] Also, outside our room door you can hear every door slam, person talking and housekeeping from another room. If you're a hard sleeper then it won't be a problem for you. The pool area is nice. Courtesy towels is nice to have, but the pool looked like it needed to be cleaned better. Other then that, a very decent hotel. I will stay here again if come back to this area. Read moreGenuine Expedia guest review
"Nice Hotel near 6 Flags"
The hotel is in a great location - a short walk to 6 flags or you can shuttle, close to the freeway, 15 minutes (non traffic) to Sonoma Raceway. On the other side of the freeway there are a lot of shops, restaurants, movie theater. The hotel exterior is well kept, our room was clean. We had a suite and the furniture needs either cleaned or replaced. […] Most of the decor is updated with the exception of the couch/chairs. Great breakfast that includes scrambled eggs, waffles, cereal, fruit. The upper floors are really hot/stuffy in the hallway and the rooms can be stuffy too. I would ask for a lower floor. Read moreGenuine Expedia guest review
Good overall experience. The hotel has clean, spacious rooms and a nice selection at breakfast. Conveniently located at walking distance to a gas station and Six Flags Discovery Kingdom.Genuine Expedia guest review
"Was a great place.. ."
The Best Western was a great place to stay.Very nice people and the location was prefect and the shuttle was very helpful too! BUT here's my problem they overcharged my card...Not once but twice! And they did not seem to care at all...They told me they would have to look into it. AND I am still waiting for a respond back and MY CREDIT...8/1/14Genuine Hotels.com guest review
"Great place, good breakfast, convenient and easy"
We only stayed one night, but it was very enjoyable. Parking was convenient, check in was easy, breakfast was delicious, and the room was clean and everything worked. I recommend it. Didn't have a fridge or microwave, but had tea/coffe available 24 hours, ice machine and vending machine. We brought a cooler & all was good.Genuine Hotels.com guest review
"worth the $"
The room was comfortable and spacious. A good deal for the price. I would recommendGenuine Hotels.com guest review
The people were very nice. Hotel was clean couch was on the old side overall nice for the priceGenuine Expedia guest review
I reserved our rooms 1 1/2 weeks in advance at Hotels.com, and confirmed 2 days in advance with the hotel itself We had requested 2 rooms together and was told it would not be a problem, however when we arrived we were told they didn't have any together, the closest thing was 2 rooms separating us. When making reservations I reserved 2 queen beds, and […] when we arrived was told they only had king rooms with sofa beds left! I had to request linens, pillows and a blanket as the sofa bed does not come equipped. They do have a shuttle bus to the theme park which was nice except that I called for a ride back to the hotel and was told I would have to wait 45 minutes till next pick up! No benches to sit and wait at the park, I am disabled and it was extremely difficult for me to stand 45 minutes. (Was told at check in that they would come when called). Buffet Breakfast was nice and fresh. Pool is small but fun. Drink machines needed refilled. Recepotion staff could have been friendlier. But overall we would stay again for the price. Read moreGenuine Hotels.com guest review
Only negative thing was traffic noise from the road. But we will stay again!Genuine Hotels.com guest review
"nice hotel for the price. ..!!"
Hotel was very clean, staff friendly, breakfast so- so , definitely I'll come back. .Genuine Hotels.com guest review
"nice to go after a fun day"
Had a very quick late check in which after a fun day at Six Flags which was really close, granted not walking distance but not to far to get lost, was very welcoming to sleep in a comfortable bed. There were two elevators but only one worked. would have been nice to use the stairs since there was no signage. When brought to attention of the front desk […] at check in & out both were aware and stated they were working on it. Did not see any mention of the shuttle bus to Six Flags until the desk staff mentioned it, if I would have know I probably would have changed the date stayed to longer. Unfortunately it was my fault for forgetting kids medicine in room but other than that & the elevator not working was really great night sleep. Read moreGenuine Expedia guest review
The hotel was very comfortable and the staff was friendly. The rooms were very spacious. The beds were comfortable. The complementary shuttle to Discovery Kingdom was great. The driver was very friendly and catering to loading and unloading our stroller and bags for us. The breakfast in the mornings was great and had a fresh variety for everyone. There […] is also plenty of restaurants within 5 mins drive to choose from. I would stay here again if I return. Read moreGenuine Hotels.com guest review
"A good hotel in a good location."
The hotel is located within walking distance of Discovery Kingdom amusement park. The room was very comfortable, the pool and hot tub were nice and appeared to be clean, and the staff was friendly. The breakfast area was a bit small considering all the families packed in there before heading off to the park. There was one waffle station and it reminded […] me of the lines for the roller coasters across the street, but there were other options including Costco muffins and scrambled eggs. All in all a satisfying stop on a long road trip. Read moreGenuine Hotels.com guest review
"Good for price and location"
I have stayed in many hotels around the country in this category and found this one to be very good for the price paid. Inclusion of breakfast, use of pool, proximity to Six Flags, and a clean comfortable room with a comfortable bed were all a big plus. Could of done without the kids running in the halls up above til late at night, and the heavy police […] action outside the gates though.....Overall good value for price but neighborhood was not one to leave grounds for a walk and still feel safe.... Read moreGenuine Hotels.com guest review
I could have paid a little less but thought the extra would offer better accommodations. Not the case. No refrigerator or microwave and poor internet. There are cheaper places in the area that offer more.Genuine Hotels.com guest review
"Close to 6 Flags"
Room was clean. Pool and spa water were murky and cloudy. Lots of kids with no supervision. NO ice machines that worked. Breakfast was understaffed and ran out of food. Other than that it was great.Genuine Expedia guest review
I faced the road which was a bit noisey The price was a bit high A very good continental breakfastGenuine Expedia guest review
"surrounding neighborhood not good!"
I had called earlier in the day to get a early check-in...she said not a problem. Did not happen! To top it off very unfriendly staff. However the Asian girl was very pleasant! The room was clean and comfortable. But the bathtub had a visible ring around it. So that indicated the bath was not cleaned. After a long day at six flags...jyst wanted to take […] a hot bath and relax...went to the pool to enjoy the sauna...it smelled like wet dog. NEVER MIND! Went out to get a bite to eat...driving around the hotel. BEWARE neighborhood is not safe. So we were worried about our vehicle being broke into. Next time we will try the Marriot! Read moreGenuine Hotels.com guest review
"6 Flags season holders Great Location"
The staff was wonderful. The room was spotless. Enjoyed the breafast with real eggs and waffles.Genuine Hotels.com guest review
Hotel was not worth the money we paid. While there was a free shuttle to Six Flags and a decent pool, all three ice machines were broken, along seth the air conditioner, and the toilet and the bathroom sink.Genuine Hotels.com guest review
Over all the room was a god value for the money. Very close to Discovery Kingdom. But beware even tho the room was prepaid the still put a hold on my Visa card for over 100 dollars.Genuine Hotels.com guest review
Chose this hotel due to location and availability and we usually like to stay in Best Westerns. This is a nice hotel but not one of the better Best Westerns. Rooms are large and the bed comfy . . . appeared to be very clean. However, the carpets throughout the hotel were obviously dirty. The breakfast food was very good but the breakfast room is small […] for the size of the hotel. The TV channels are limited -- and when we called the front desk to get a listing, they directed us to the information booklet. However, there was no listing in the book. Also, when we called the front desk for something, they actually asked us to come pick it up at the front desk -- we've usually had service to our door at other BW. The front desk staff was not very friendly -- most of the time there was only one person at the desk so they always seemed extremely busy. No problem that they do their job but it made it seem we were interrupting them to check in, out, etc. Read moreGenuine Expedia guest review
The staff at the counter were freindly. There was no sope in the room. The towels had holes in them. The surrounding neiborhood is sketchy, not a place for an evening walk. At night the hotel lobby and entrance is filled with people smoking and drinking like its a bbq in the park. It didnt seem like a dangerous place it just wasnt welcoming or inviting […] you to stay for any length of time. Do what you came to do and move on. Not a place to stay more than one to two nights tops. Read moreGenuine Hotels.com guest review
"Two nights, no complaints"
My family and I stayed two nights and had a nice stay. Clean comfortable room, friendly staff, good guality for the priceGenuine Hotels.com guest review
"Good place to stay if you are going to six flags"
I would recommend this hotel if you are going to six flags... They allowed me to pre-check in, park my car and get a shuttle ride to and from the park. And also saved me a good amount of $ on the park tickets since I was able to buy and print my six flags tickets right in the lobby... At a deep discount! I will stay here again it made my trip to six […] flags with 2 small children a breeze. Read moreGenuine Hotels.com guest review
The hotel staff were very nice and courteous. The floor we stayed on was overwhelmed by cigarette smoke and pot. As a non smoking hotel i would assume that means smoking of any sort! Our room wreaked of pot. The floors were not clean as in a vacuum can only do so much desperate need of actual cleaning. We had two rooms the second room that our family […] had a key for was a room that was totally occupied by someone else, embarrassing and not at all secure. Amazing that the wrong side of hwy makes all the difference in neighborhood. For a best western PLUS i was disappointed. Read moreGenuine Hotels.com guest review
Stay was great. Very friendly and clean. Room smelt a little gross but a very nice stay overall. Would definitely stay again.Genuine Hotels.com guest review
"Great Location, Cozy beds"
We had a very nice time, the rooms are very spacious and open. We had two sinks one bathroom type sink and a kitchen type sink with a refridgerator and a microwave. That came in very handy. The beds were very comfortable and it was quiet we were able to sleep in. The pool and hot tub were nice too. Had a great stay and will be back.Genuine Hotels.com guest review
"This Hotel is not a Best Western Plus"
Very disappointed this hotel is not a Best Western Plus. If I would've known that this I would've never have booked this hotel. Breakfast is lack luster didn't even have ketchup or hot sauce. Only eggs and waffles no meat,no potatoes no butter. Room bare just bed and blanket. Spend your money elsewhere. Very disappointed. Do not stay hereGenuine Expedia guest review
Hotel experience better than I expected. Clean and complimentary breakfast is above average.Genuine Expedia guest review
"Nice hotel close to activities"
I stayed one night for business in Napa. I was about 20 minutes from my business meetings, but was also close to other activities that I enjoyed.Genuine Expedia guest review
Only stayed one night. Hotel and room were very clean, plenty of parking, nice breakfast. Would stay there againGenuine Hotels.com guest review
"Safe place in bad neighborhood"
Very comfortable and clean. Appreciate safety patrol in this neighborhood. All rooms accessible form interior lobby, so very safe. Good breakfast.Genuine Hotels.com guest review
We had a lower level room next to the elevator. They shouldn't even rent that room. Very noisy.... They should turn that room into a storage room with a bathroom for the maintenance man because the ice maker was broke on the 1st floor also.Genuine Hotels.com guest review
"Close to 6 Flags, great value"
Upgraded to deluxe room. Would recommend this upgrade to anyone travelling with up to 2 kids. Room had microwave and a fair sized mini-fridge. Well maintained hotel and polite staff. Free shuttle to 6 flags. You could walk but there are not many cross walks and you have to cross freeway exit and on ramps if you do walk.Genuine Hotels.com guest review
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