except for the Jacuzzi tub not good the breakfast seam to be old foodGenuine Hotels.com guest review
"It Looked Nice, but . . ."
The room was dirty, lights not plugged in, radio could not be used, TV remote did not work, toilets had to be flushed twice. Need I say any more.Genuine Hotels.com guest review
It was so bad starting at check in that we were out of there after 30 minutes. Pulled in and cops outside, bad sign when your walking in with 4 kids. First there was nobody at the front desk to help us. After we got help, we were given one room that looked as if someone was still there (a mess) and the other full of bugs flying in the sink and bathroom. […] Gave the keys back and got two more and both rooms were not cleaned out yet. Came back to to tell them we were leaving and had to wait for 15 minutes for someone to come to the front desk. Also while leaving another guest asked what the problem was and I said everything is dirty and I said and you and he said MOLD. Now that is scary, I was surprised he was still there. We travel lots and have never had this experience before. Read moreGenuine Hotels.com guest review
Staff was very friendly. It served our purposes for staying. Wasn't a bad experience.Genuine Hotels.com guest review
"Great Location and very friendly service"
Thank you for getting us in at the last minute!Genuine Hotels.com guest review
"We want our money back"
The worst hotel we ever stayed. They told us they would give us our money back or at least a reduction in our rate and are still waiting.Genuine Hotels.com guest review
This is the worst place I've ever stayed.. The worst part was it was so dirty. The room was little and dreary.. The air conditioner would kick on, very loud, and it would freeze you them kick off and it would get hot, no happy medium. The microwave didn't work and we asked for a wine opener at the front desk, they said they would bring up, never did.. […] So we checked out early and checked into the shoreline inn.. I have to say though the maid was very friendly. Read moreGenuine Hotels.com guest review
Not a property I will return to or recommend. It appeared to have been a nice location in its early years. Rooms needed much attention and the elevators were unsanitary. The staff that we met were very helpful, and professional, just not enough to handle the extreme needs of the property.Genuine Hotels.com guest review
"Forfeited non-refundable reservation"
The neighborhood and condition of this hotel were SCARY. We decided not to stay, even though we would be losing our non-refundable reservation ($160). Don't book here.Genuine Hotels.com guest review
"They're renovating, it was nice"
Those reviews had me worried, but I had a very nice stay there. The staff was fabulous--they even mailed me my phone cord that I left there. The pool was great. The interior is being rehabilitated Nd while it's not a five star suite, it was flea and comfortable. The neighborhood was fine...very convenient near everything you need and an adorable playground […] right done the street....I'd stay there again for a quick lean bed....can't beat the price Read moreGenuine Hotels.com guest review
"Hotel Needs Major Work"
Pros--The sheets were clean, the sink and bathtub were clean, and the refrigerator and air conditioning worked. The room was $110 a night cheaper than the Holiday Inn in downtown Muskegon. Cons--There was no cold water in the sink. (The faucet just spun around.) There was no shower curtain and no ice bucket. The coffee pot was broken. There was no mattress […] pad, just a thin sheet over the mattress. The box springs were showing. (They were not covered by a bed skirt.) The light over the bed didn't work. The carpet and furniture were old, worn, and in need of a good cleaning. Read moreGenuine Hotels.com guest review
The rooms were disgusting there was dirt underneath the bed and behind the TV stands. All but two of the lamps did not work. The housekeeper didn't clean our room. The mattresses were filthy and our breakfast was really dessert. No one eats Donuts and juice for breakfast. The reason I chose to stay there is because those rooms were the only rooms that […] were available for my trip. Read moreGenuine Hotels.com guest review
Do NOT book this hotel! It was dirty, moldy and our toilet wouldn't flush, the pillow cases had yellow stains and the pillows were flat. The windows were slimy and the carpet filthy. Disgusting. That place needs to be shut down or at least change it's name to FAILURE INN. Gross.Genuine Hotels.com guest review
"Would have been better to sleep in my car"
We would sleep in our car before we would ever stay at this hotel!! Payed way to much for such terrible room beds so hard felt like was sleeping on concrete, I've thrown away better t.v.'s then was in the room. There was food in the fridge for god only knows how long.Genuine Hotels.com guest review
The rooms were to dirty and they switch my room every day every time when I go out and when I come back my they have to put me in nother roomGenuine Hotels.com guest review
When we arrived we couldn`t check in because (more issues than they cared to share including reservation issues for most) the room was not ready. Several hours later we were permitted to enter our room. We were on the 3rd floor. The room had just been cleaned and was ok. The mattresses were fairly new and we slept ok. Tv remote did not work. Shower/bathtub […] was a super slow drain. No wifi. Read moreGenuine Hotels.com guest review
"believe the reviews"
Worst hotel I have seen in 30 years of traveing. Believe all of the poor reviews I thought that it could not be that bad, I was wrong. Bathrooms were filthy, toilet leaked on floor, shower was dirty, chairs stained etc, just as the other poor reviews stated. There is no pride of ownership at this facilty. Door locks were broke and did not feel safe […] staying here and left after an hour and continued drive home. Pictures of rooms are most likly from when hotel was new, not even close to current conditions Read moreGenuine Hotels.com guest review
"Good thing was only price"
Pathetic rooms and service. Our room was alloyed to other family as well. Breakfast was all gone at 9am, and had to wait for 30 mins to get bread and coffee at breakfast. Stay away if you can.Genuine Hotels.com guest review
"Not as bad as some reviews scared me"
Our room was fine. Beds were comfortable and the room was pretty clean, I think. I didn't have any soap and called the front desk. They were very helpful and had someone bring soap right away. Front desk was very nice when checking in also. My concern was after we checked in, there were protesters outside along the street with signs that said there […] is mold at the hotel. I didn't see any in my room, but it made me feel a little uncomfortable thinking about it in my room. Read moreGenuine Hotels.com guest review
Toilets did not flush, elevator was spotty at best, picketers outside holding up signs of black mold in the rooms. Took almost 20 minutes to check in. We stayed for about an hour and left! It was the worst place we've ever stayed!! Beware!!!Genuine Hotels.com guest review
STAY was great , however New MANAGER is on the move. They are trying to do everything possible to accommodate all guest. We stayed three days, no problems at hotel during our stay. ITS a older hotel that has changed hands but it is in a great neighborhood wait until next year this time an everything should be great. And the pool was wonderful.Genuine Hotels.com guest review
"I think they are trying"
The hotel was fairly dirty etc. but it appears that they are trying to clean up the place. Our room reeked of smoke but the sign in the lobby stated that local ordinances have prohibited smoking in the rooms since 2010. There were numerous cigarette burn holes in the drapes as well. The pool also had way too much chlorine in it. It burned my daughters […] eyes badly. The hotel was very inexpensive and that was the deciding factor on our stay there. Read moreGenuine Hotels.com guest review
"Can not beat the value."
Check in was 4PM so I just relaxed at a near by park until then. My room was perfect. It had everything I needed(fridge, clean bathroom, comfortable bed, TV) This was the best hotel I have ever stayed at for the money. Rough neighborhood a couple streets over, but I walked to the nearby fast food restaurant with no concerns, Other hotels are three times […] as much. No complaints and slept very well with NO noise. Thanks Read moreGenuine Expedia guest review
Right on the edge of "bad" area of town. Weekdays not bad but weekend was scary. Loud music, partying, people coming and going blocking exit doors. Felt like a prisoner in my room. Did not feel safe. Asked staff to lock back door as it was propped open, she refused. Some staff friendly others not so much. Room was suitable but nasty old potato chips […] under mattress. Needs updated safety measures and staff. Read moreGenuine Expedia guest review
"Do NOT stay at Victory Inn"
Dingy lobby, rude staff and filthy room. I prepaid via Expedia when I booked the room. It is in a nice area of town near my Aunt's home. I did not check in, it looked so bad I asked to see a room. The room had a filthy carpet (was matted and looked greasy). The bed spread had a stain on it and a hole in the middle of the stain. I asked for a nicer room […] and was told that was the nicest. Since I was prepaid they said they could not refund my money - I would have to get a refund from Expedia. I paid for the room so I have a right to complain. A place that filthy should not be allowed to operate. Expedia should not even list it as a option. Avoid this hotel. Read moreGenuine Expedia guest review
One word....the experience was terrible. if u r staying with family. please stay away. You get the lowest rate...now i know why.Genuine Expedia guest review
"You get what you paid for"
One there is no Free breakfast unless you are up at 900 a.m and I did not find this out til check out no one tells you when you check in that you have to come down stairs for the breakfast which is cereal!!!! i do not think they know what continental is...But other then the free breakfast issue it was pretty decent now there are stains in the blanket […] looks like someone spilled juice. The bathroom is a closet but it is a bathroom. There is a fridge and microwave free wifi and chilled environment which me and my husband liked. The pool was opened and people were in but we were only there a night to attend something in town. Read moreGenuine Expedia guest review
"Avoid if you can"
Very disappointed in the hotel. Between the lipstick stains and cigarette holes in the comforter on the bed to the yellow stained curtains, obvious water damage in the bath room, the bed falling apart, and broken glass in the parking lot, it was by far the worst hotel I have ever been too. We spent about an hour in the hotel before we just left and […] went to a different hotel all together. Read moreGenuine Hotels.com guest review
"Do not stay here."
The Pool has been under renovation for over two years, Mold in the Shower, Wet roof above windows, All Ice Makers were out of order. Maybe 5 other rooms were occupied, I don't see this place being open in the near future.Genuine Hotels.com guest review
For 68 bucks it was a place to sleep, but that's it. Breakfast buffet consisted of 2 milks for whole hotel, half gallon if oj. Just a diveGenuine Hotels.com guest review
Our room wasn't bad but it was very dirty! There was inches dust on the floor by the lamps. the bath was very dirty. i took a wash clothe and wiped out the corners on the bathroom sink and the wash clothe was literally black. I showed the front desk clerk and she didn't seem to care.Genuine Hotels.com guest review
Upon initial arrivial the establishment looked very inviting from the appearance of the lobby but thats as far as it went , there was stain in the toilet, the water drained very slowly in the face bowl, the bathtub needed serious attention the bath mat was deploreable, the grout was discolored, the wallpaper was pulling away from the wall by the window […] , the heating/cooling unit was noisy, i want be staying there again. Read moreGenuine Hotels.com guest review
"Close to Michigan Adventure"
It was fun to get away with some friends, the hotel was nice.Genuine Hotels.com guest review
Rooms are clean, beds are clean, everything worked. Hotel staff is hard to find never being at the front desk and when you do find them you are interrupting their smoke break.Genuine Hotels.com guest review
"go somewhere else!! waste of money for the price!"
The room was hot even with the AC on. There was mold in the shower and the elevator was broke so we had to go up four floors. The place looked like a dump. I'm not picky usually but this place sucked for the price! They should of charged me a lot cheaper than what they did.Genuine Hotels.com guest review
It appeared hotel was going through a transition, once this is done should be a great hotel.Genuine Hotels.com guest review
"Need a place to stay... for a night... Last Resort"
Bathroom was not clean- I would not even use the shower! Had an odor that one could notice as you walked in the door. Pool- not working. Elevator - not working Ice machine not working. Didn't even attempt the Breakfast. Will not stay again.! NOT WORTH THE PRICE!Genuine Expedia guest review
""no pool, no elevator, no smoking, no partying""
That was the first thing the unprofessional receptionist announced to me as I checked in. That spoke volumes for what to expect on our 1 night stay (thankfully). Fortunately our room was on the first floor. The "WIFI" is in the lobby only and not one guest could get their device to connect. Our room's entry light switch didn't work. The room was extremely […] musty. The chairs were stained. The lampshade had a burn from the light bulb on it. There were countless cigarette burn marks throughout (sink, furniture, etc). The sheets were frayed to the point of dime size holes. A great deal of mold was in the grout of the tub. My children were scared. We made it "camping" and got the heck out first thing in the morning. I have learned from this experience not to save a buck when it homes to lodging. DO NOT BOOK HERE!!! Read moreGenuine Hotels.com guest review
"Terrible place. Rude staff"
Dirty , filthy rooms with the most uncooperative and rude staffGenuine Expedia guest review
"last 30 yers I m travling this as warse hotel"
this hotel as warse room elevater not working this hotel as not two star my self travel a lotGenuine Expedia guest review
"ok but not great"
Staff not super friendly but will acknowledge you. Maybe it was bad timing on my part but a lot of things where not functional at this hotel. The pool was getting fixed and the elevator was out of service, luckily we were on the 1st floor, but the ice machine on our floor was broke as well. I just think they could have fixed a few things. Maybe these […] things just broke the day we got there but I doubt it; we where there on a Monday. Read moreGenuine Hotels.com guest review
"Beauty is only skin deep"
Hotel is in a horrible location, overpriced, room was filthy had cigarette butts on floor behind bed, smelled terrible, employees were rude, very unsatisifed!!!!!!Genuine Hotels.com guest review
"A Total Rat Trap!"
The hotel was a dump. The elevator was broken and looked as though it had been for some time. Great fun to check in and then lug your bags up 3 flights! The pool was closed for remodel? There was no remodeling going on the whole time we were there! Two of the four lamps in our room didn't work. The bathroom was so small, I could have showered and used […] the toilet at the same time. It was so bad that my kids and I talked about sleeping in our van! Read moreGenuine Expedia guest review
We arrived to find the hotel under renovation. The hotel is very old: Elevators, pool and other venues were not available. Breakfast was less than average.Genuine Expedia guest review
Filthy. Moldy ring in toilet, rusty tub w/ drain missing. Elevator and pool out of order. Scary place, didn't feel safe. Broken lock on door. Broken ice machines. Awful breakfast! Worst hotel ever!!! Stained carpets peeling paint etc.Genuine Expedia guest review
"Do not recommend!"
I don't mind that its an outdated hotel and possibly under construction. This place was filthy and ran down beyond belief. I felt so dirty after staying there I couldn't wait to get home and take a shower. For the price I really did expect a fair way decent hotel. It smells like a funeral home when you walk in the front lobby. The elevators do not work. […] The stairway looks like dirty and dark. There was left over food in the moldy refrigerator. The floor was so dirty I was afraid to take off my shoes. I should've slept in my car, because the beds were nothing close to comfortable. I regret booking a room last minute. Never again! This hotel gets 0 stars cause it is a dump. Read moreGenuine Hotels.com guest review
"Worst hotel I've stayed at."
Pool was closed down, wallpaper peeling off walls, elevator didn't work. I was not impressed.Genuine Expedia guest review
Elevator was not working. Pool was closed. Overcharged.Genuine Hotels.com guest review
"Don't expect a lot"
I just needed a cheap place for a quick overnight stop and that's what I got. Pool was closed, elevator was out of order. The place was just generally run down. But it was clean and quiet.Genuine Hotels.com guest review
If it wasn't for the stained blankets and bedspread, leaking water faucet, out of order elevator (we were put on the 3rd floor), limited continental breakfast, closed pool, and allowed smoking it would have been alright. Just glad I had my own sheets and pillows to sleep on. Had read the other reviews prior to reserving for one night but had no other […] choice than to stay there...every place else was booked. The prior reviews were right on target. Never will stay there again. Read moreGenuine Hotels.com guest review
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