Quality of serviceGenuine Hotels.com guest review
"Not good to stay for vacation"
I wasn't accept that kind of condition for that hotel, we ask for one bed they give me room with two beds and the bathroom wasn't clean. And bathroom was handy cop bathroom I didn't like it and smell bad.Genuine Hotels.com guest review
Comfortable beds, clean room, awesome staff.Genuine Hotels.com guest review
"Good hotel. The casino? . . ."
The room was nice. Had a balcony. Clean comfortable. The clerk was nice and gave us a small coupon book for a free drink and $2 off food. The casino was small--no table games the two days we were there.Genuine Hotels.com guest review
"Check in time"
Little disappointed room was not available at 3pm which is check in time--asked to come back in 30mins. Other rooms cleaned and ready where people hadn't checked in yet but they were unwilling to reassign room. I went to the restaurant where they did find me to provide me with my room key.Genuine Hotels.com guest review
"A nice surprise"
We really enjoyed our stay at the Wyndam Garden Carson Station Casino. We were just passing through and needed a place to stay. The Wyndam might not be the newest hotel but it was clean and felt VERY friendly and accommodating! Every staff member we came into contact with was so friendly, it was refreshing. I would definitely stay here again!Genuine Hotels.com guest review
We were traveling for 17 days and this hotel was the worst one. It was old hotel.Genuine Hotels.com guest review
"Close to must see sights"
Very nice staff Great foodGenuine Hotels.com guest review
"Very nice stay"
The quality of service was great. When checking in we received a few discount tickets that were unexpected, but greatly used. This was a very nice touch. The rooms were so so. Bed was hard, not too comfortable. Bathroom was small. Two people trying to get ready for the day could hardly fit. But, everything else was very nice. No noise from outside came […] in, so we slept pretty well. If I had to stay here again I would. It was a nice place to stay. Read moreGenuine Hotels.com guest review
"Wyndham Carson City NV"
Would stay here again. One plus was registration clerk provided discount coupon booklet for purchases on property. One drawback, after a long m/c ride, no pool or hot tub to relax in.Genuine Hotels.com guest review
"Simple yet elegant"
From the assistance in getting a nice, quiet room to the very pleasant greeting at check-in and at all other times, the staff were just great. I had a room on the fifth floor, and it was both quiet and smoke free. The room was simply but nicely appointed, bathroom a little small but not inconvenient. There was plenty of counter space both in the bath […] and the room. I was not there to gamble at all, so the small casino was actually a plus for me. Small onsite restaurant, was completely adequate in offerings and prices, and again, very pleasant service. There was no pool, but again, this was intended only as a place to sleep and grab a quick breakfast. Read moreGenuine Hotels.com guest review
"Was Pleasantly Surprises"
We found ourselves pleasantly surprises with our stay here, they accommodated my personal requests, and during our entire stay, the entire hotel, casino and restaurant staff never waivered in their complete professionalism and amazingly friendly behavior. We felt welcome, relaxed and we truly enjoyed our little get away here.Genuine Hotels.com guest review
the bed was ok. but the carpet was dirty and old. They need to do a remodel.Genuine Hotels.com guest review
everything I needed simple and convenientGenuine Hotels.com guest review
Hotel is old and smells like cigarette smoke. They started blocking off hotel parking for a car show. I finally got out to go to dinner, but had to park in a back parking when I returned. I don't recommend this location.Genuine Hotels.com guest review
"Best Customer Service"
Great value. Food is inexpensive in restaurant and very good. From front desk to housekeeping staff, everyone was so extremely friendly and welcoming. Rooms comfortable and clean. If I lived closer, I would be back regulary. Thank you for a great stayGenuine Hotels.com guest review
Nice place!!!Genuine Hotels.com guest review
While the hotel physical plant was not perfect, the staff made up the difference in spades. Everyone was very friendly, and seemed happy to be there. The restaurant was great, but again, the wait staff was even better. I would definitely stay there again.Genuine Hotels.com guest review
"convenient, but old - good breakfast though"
This was an old building with old carpet and painted cinder block walls. Since it's in a casino, you have to walk through the semi-smoky casino area with your bags and kids to get to the elevators (only way to the rooms). The breakfast was good and having the $5/person vouchers I got when I booked it was very little out of pocket. Not having been around […] the casino much, it turned me off. It wasn't terrible (positives: rooms was clean and quiet, service was friendly, righ on the main drag), but I won't stay here again - mostly because of the age of the hotel and being attached to a casino. Next time I think I'd try for a stand-alone hotel. Read moreGenuine Hotels.com guest review
Not a bad hotel, and has been remodeled. Definitely upgraded since the Wyndam took it over. Very friendly and helpful staff, a good breakfast and better than most! Downsides were the small bathroom and firm mattress. But overall, not a bad stay.Genuine Hotels.com guest review
"AVOID THIS HOTEL"
Although the front desk and bell service was friendly enough, this hotel really was disappointing. To get to your rooms, you must first walk through a SMOKE-FILLED lobby. This was very disgusting - especially with small children. The rooms were "clean" but on two occasions we were not given sufficient towels for our party. On one occasion, we discovered […] that our sheets had NOT been changed that day. The pillows were cheap and lumpy. Overall, we did not enjoy our stay. Read moreGenuine Expedia guest review
"Clean, comfortable, and friendly staff."
Overall, a good stay. Greatly improved from our stay many years ago. Staff was very friendly and helpful.Genuine Hotels.com guest review
"Won't stay there again"
I never fill these out but this time, I was very unhappy so I thought I would. First of all Hotels.com stated the hotel had a free buffet breakfast which isn't the case, also stated that the rooms had a refrigerator which also wasn't the case. The rooms where very small especially the bathroom. There was also lots of hair in the tube so it hadn't been […] cleaned very well. All of the staff I dealt with acted like it was there first day there and were not very well trained or helpful. When I asked the desk clerk about the free breakfast she just kind of dismissed me. So I would not recommend this hotel to anyone. Read moreGenuine Hotels.com guest review
OK Seems old compared to most hotels rug in room needed cleaningGenuine Hotels.com guest review
I have stayed here many times and my only complaint is the pillows could be firmer, other wise everything was great.Genuine Hotels.com guest review
"Pet Friendly and Human Friendly"
Quiet and Peaceful after a full days of travel! Located on a main street that also offered a wonderful walking area for our dog. Interesting restaurant options close by that were not accented by the sound of slots!Genuine Expedia guest review
"Sister's 70th B-day"
It was very convenient to my sister's house, and I loved the balcone space, I like having fresh air when I rest and sleep and my room gave me this and plenty of space! Your staff was also friendly and responsive, we were pleased.Genuine Hotels.com guest review
"Quiet, clean room"
Room was located next to elevator and ice machine, was expecting outside noise but never heard anything. Room was simple but clean and had everything we needed. Television reception was not the best. Price very reasonableGenuine Hotels.com guest review
"Cannot believe this is a wyndham!"
Terrible bed. Dingy. broken patio door. cheap, flat pillows. Overall, I will NOT stay here again! I stayed in a Wyndham hotel once in Yuma and it was great! This one was more like a $26.99 type room. The bed was awful. We barely slept all night. The overall condition was poor. We had to walk through a casino full of not top notch gamblers with our 2 […] year old son. The elevator was from the 80's and not maintained at all! Broken tiles, buttons so worn you could not read the floor numbers. This place looked like it was over 80 years old and NEVER maintained. Dirty shower, chipped sink and counters, scummy grout in the bathroom, etc... There was no mini fridge, no microwave, no mini bar, NOTHING! Not at all as it was advertised. They tried to make up for it with a $2 restaurant coupon. Come on... For $70/night, I expected at least decent. I have stayed in a nicer motel 6. HONEST! Stay at the marriot next time. Same price, but a REAL 4+ star hotel. Read moreGenuine Expedia guest review
"A good place to stay"
It was a good place to stay . Their restaurant serves very good food . We wanted to visit Virginia City which was close by .It is in a convenient position, you can walk to the older parts of Carson City from there .I'd stay there again. Room rate was good.Genuine Hotels.com guest review
We had a nice stay.Genuine Hotels.com guest review
"Wonderful Service, Great Value!"
We noticed in previous reviews that the customer service was good and we were definitely not disappointed! Everyone from the hotel desk folks to the restaurant servers were great. The room was clean and comfortable and accessible from the casino level without having to lug suitcases through crowded areas. The room was reasonable as was our food. We […] will definitely stay again. Read moreGenuine Hotels.com guest review
The room was roomy and comfortable. You get a $5 voucher for breakfast (it's not free), but the service we had was great!Genuine Hotels.com guest review
"Nice hotel. Very good for its price."
This is a great Hotel. The restaurant inside the Hotel is also very nice. You can have a nice breakfast there to get your day started. TGenuine Expedia guest review
"Nice place close to downtown"
Very nice room very nice quiet very nice bed comfortableGenuine Expedia guest review
"Nice but old"
The hotel itself is clean and nice, but definitely hasn't been updated in a while. The wait staff at the downstairs cafe/diner were very nice, but the food was only so-so.Genuine Hotels.com guest review
"Nice staff and clean rooms."
I was initially concerned because It was so cheap. And we are not gamblers so we didn't hang out in the casino. But, we took a chance anyway and are glad we did. Older casinos generally worry me because they usually have a strong smokey or musty smell throughout the rooms and hotel. There was some smell in the casino but nothing in the hallways, elevator […] or rooms. Room was clean and bathroom/shower worked perfectly. It looks like the room was recently updated. We stayed on the 5th floor. We did wish there was a mini fridge in the room. We enjoyed the balcony where we could watch the Carson City world go by. Read moreGenuine Hotels.com guest review
stayed on New Year's Eve, the room was clean and comfortable. The check in staff was very helpful and friendly. I will definitely stay again!Genuine Expedia guest review
"Will stay someplace else next time."
The rooms were clean enough, but outdated. The walls were paper thin. A lady in the next room was talking on her phone very early in the morning and could hear her conversation like she was standing next to me.Genuine Expedia guest review
"Good central location"
Carson station was about what we expected, an older hotel casino but well kept up and clean. The staff was helpful and friendly. A pretty good value.Genuine Expedia guest review
"Great Location and convenient!"
Everything was A#1! If I get back to the area, this is where I'll stay! Price excellent, restaurant tasty, casino good (I'm not a gambler) and location close to Reno, Virginia City and Lake Tahoe!Genuine Hotels.com guest review
Good location, easy access to various attractions. Staff makes you feel welcomed, rooms clean and comfortable. Good food and reasonbable prices. I would stay here again!Genuine Expedia guest review
"I like it here."
Nice staff. Nice place to stay. Food is good. Room is clean and comfortable.Genuine Expedia guest review
"The price is right at this Carson Best Western!"
I needed to get a room at the last minute for myself and my two friends. I used one of the travel websites and booked it online. The price was amazing for such a last minute reservation. At check-in, all my information was already in the computer and correct. I got my 3 room keycards, directions to the elevator and our rooms, and were unpacking up there […] in less than 15 minutes. Very polite, friendly staff all over the hotel... not just at the registration desk. We felt welcome and the staff made conversation with us, instead of treating us like a human unit requiring service. Quite a refreshing change from a lot of the other hotels I've been in. They were able to keep the ventilation very clean, considering the massive forest fire going on at the time. Visibility was 1/2 a mile at the most and your eyes and throat burned as soon as you went outside from the amount of smoke in the air. Read moreGenuine Expedia guest review
"Basic, but good food, entertainment, value"
Rooms are drab and outdated. No frills here. The sliding door was older, screen door off track. Little balcony was nice touch, but no chairs or tables to enjoy. With the older door, there was A LOT of noise that kept us awake from the motorcycle rally up and down the street, partyers in the balcony above and the band in the Casino below. The Casino/restaurant […] areas were modern and clean, with professional, friendly staff. Their government rate was lower than we are allowed, and the value of the food for the money at the restaurant excellent (ask how big the meal is before you order. You may be better to ask for half or split with a friend). I will stay here again, but know that I may not get the best sleep, and hope they update the rooms soon. It is a good value, on the main street and a pleasant experience overall. Read moreGenuine Expedia guest review
nice place. enjoyed the live music and watching the weird locals dancing.Genuine Hotels.com guest review
"close to all thing"
The hotel was clean and comfortable. All the staff were very professional and friendly.Genuine Hotels.com guest review
"Good Central Location"
The stay was fine, however the hotel does have a few maintenance problems. One, pretty serious... you can be easily locked out of your room on the balcony. By just shutting the door the lock flips to lock position. That happened to us twice. If you are lucky enough to have your cell phone you can call the hotel to send help. If not, it is a serious […] climb before you can reach a place to yell for attention. The second problem, no cold water, even in the toilet. Periodically the cold might come on for a maybe a minute or two but turns hot; We had to buy bottled water for our stay there. Read moreGenuine Hotels.com guest review
Good location my wife likes to take morning walks, great neighborhood Good breakfast place they give you discount coupons for meals, drinks gambling, they have a band in the evenings Reasonable prices on drinks You can walk to other restaurants shopping centers or Saturday Farmers Market Staff members friendly and helpfulGenuine Hotels.com guest review
It was great and all the staff was very helpful and friendly ...I would stay there againGenuine Hotels.com guest review
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