KELLY INN BILLINGS - Billings

Great hotel. Only issue was there wasn't an outlet near the desk to plug in my PC.

Genuine Hotels.com guest review

We stayed at this hotel because our friends have dogs and the Kelly Inn is one of the few hotels that accepts pets. The Inn is new and nice. But the front desk person who checked us in was fairly rude. She insisted that I tell her verbally all my personal info, rather than write it down. Our friends checked in right beside us & had a very nice person […] checking them in. We were surprised, since our check-in person appeared to be a manager. We reserved a king suite, expecting a table w/chairs, disposable plates/utensils in the kitchen, etc. It was big, but little furniture or amenities. Overall, acceptable motel but not a lot of extras in the king suites. Read more

Genuine Hotels.com guest review

We enjoyed our stay. The room was clean, comfortable, and quiet. We would definitely stay there again.

Genuine Hotels.com guest review

In Room 205 the mattress dropped a few inches if you sat on the bed and then it was not flat when trying to sleep on the bed.

Genuine Hotels.com guest review

I stayed overnight here with my dog and cat while passing through Montana. Besides the "no pets on any furniture" policy which is hard to enforce, everything was nice here. The beds and pillows were very comfortable, the carpet was in excellent condition, the Sunday continental breakfast had a reasonable selection and the coffee wasn't all bad. There […] is a grassy area behind the hotel and next to Cracker Barrel which did not appear to be marked "no dogs" and it was a handy place to throw a ball for the dog. All told this seemed a pretty good value for a 2 star hotel. The only down side was yes, the air conditioner was kinda noisy. Would stay here again in similar circumstances. Read more

Genuine Hotels.com guest review

Very pet friendly.

Genuine Hotels.com guest review

Nice hotel. No complaints about anything. Nothing but nice for us. Clean - decent breakfast. Great pool - close to everything. Very nice about accepting pets. Just Great!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We stayed here two nights. The first night was the king room with the sofia bed. It was nice, big tv, roomy. But we decided we would prefer to stay on the ground floor because the rooms open to the outside. I called the front desk in the morning and they were very nice and eager to take care of us. The only room similar didn't have the couch but a jacuzzi […] tub. We had no problem with that, as it was only the two of us. The move was fairly easy, my only complaint would have been that the jets in the tub didn't work. But we honestly didn't care. It was close to some of the major shopping, restaurants nearby. The room was clean, the pillows awesome. We didn't partake in the breakfast but it looked like the usual fare. Read more

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Genuine Hotels.com guest review

Great place to stay!

Genuine Hotels.com guest review

The hotel location was great-close to shopping & plenty of restaurants. The room was comfortable; however, when we first arrived, our room faced the west and the drapes had been left open and we were greeted with a very warm room. We called the front desk to request a fan and was told that it takes about an hour for the room to get cooled. Well, the […] room did not get cooled until later that night after we had left for dinner and returned. The hotel establishment should require the maids to close the drapes after cleaning the room and make sure the ac is on for the next customer. Otherwise, the bed was very comfortable and we slept well. There was a new 42 inch television in the room, small refrigerator and microwave. The shower/bathtub was rather small. I did not think they made tubs that small! We ate the complimentary continental breakfast which was pastries, coffee, juice, bagels, biscuits & gravy. There were also boiled eggs, cereal, etc. Oh, by the way, upon check out, I asked to keep our key cards and the lady at the front desk (Blondie) stated we could not keep the keys. She stated that if we were worried about information stored on the card key,not to worry. Every other place we have stayed, we were able to take our card keys with us. Normally our stays are at resorts and that might have been the difference but we had no choice but to stay at a hotel since we were in town for a funeral. Read more

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Genuine Hotels.com guest review

Beds are hard as rocks

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The room was clean and comfortable for the price. The complimentary breakfast was ok except for the boiled eggs. The eggs were old and spoiled. The bread products were fine. The orange juice was outstanding.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Large rooms and comfortable beds. Front desk person was very pleasant....

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Would recommend this hotel... however, the front desk person was extremely unfriendly, not helpful and just down right rude. Thank goodness the rest of the staff was there to make up for her attitude. Hopefully one bad apple does not spoil the barrel. When booking room, the lowest rate rquires an AARP card....be aware of that. wyoming

Genuine Hotels.com guest review

We were very disappointed in this hotel. We heard the ice machine from the hall all night long. The TV was very old and you could barely hear the voices over the background noise in the TV. We will never stay at a Kelly Inn again if we can help it. The air conditioner was very loud and started vibrating we had to shut it off.

Genuine Hotels.com guest review

my husband and IThis was the first time I stayed in the Kelly Inn and our stay was quite satisfactory. There was a table to eat at if we wanted to order in. The bed was very comfortable, probably one of the best I've slept on in a motel. There were also a variety of pillows for everyone's sleeping pleasure. I can't say much about the breakfast because […] I didn't indulge. There is an pleasant restaurant within walking distance. We will stay there again and the price is good. Read more

Genuine Hotels.com guest review

I stayed at this hotel (do not confuse with the Best Western Kelly Inn) twice in 2 weeks. After researching and looking for the best pet-friendly hotel, I trusted the great reviews and booked 1 night here. I found it to be very clean, quiet, and cozy, and the neighborhood is safe for a single girl with her little dog walking at night. There is a lot […] of grass and trees around, but strangely, there are "no dogs" signs everywhere. Some rooms do not have microwave/fridge, be sure to request them if you want them. The first room I stayed in had 2 queens and a shower with curtain which smelled moldy, but I could see that it was clean. The beds are VERY comfortable. The pillows are plush and fluffy. The next week when I was passing through again, I accidentally booked a room at the sister-hotel with the same name. Luckily, when I showed up here, I was able to transfer the reservation to this Kelly Inn with no fee. The only room they had left on the 1st floor with a microwave/fridge was an "upgrade", which cost me $10 less than the previous room (where you book matters) and it was the jacuzzi suite. It had 1 king bed, super comfy with great pillows again, and the jacuzzi tub/shower combo was very very nice. It had shower doors instead of a curtain and everything was very clean. This could be a very romantic suite if you brought candles and such. Oh, and there is no CD player in the rooms. When I checked in with my pup, they made me sign an agreement that I would never leave my dog alone in the hotel room. I had brought our kennel which my dog sleeps in, got up early, ran down to get breakfast, and ran back to get him out. He's not a barker, so I didn't worry about leaving him for 10 minutes. The breakfast is worth it. You can make your own waffles and they are heavenly, or eat pastries, fruit, yogurt, cereal, hard-boiled eggs or toast. There is a variety of juices and coffee with flavored cream. There is a nice 1-cup coffee maker in the rooms, and the coffee is better t Read more

Genuine Hotels.com guest review

Will stay again if in the Billings area

Genuine Hotels.com guest review

I would recommend changing the night lady no woman on the night desk.

Genuine Hotels.com guest review

Quiet, clean and comfortable! The hotel staff made us feel welcome and it's located close to many restaurants and stores. Overall, a very positive experience! Just be aware that the entrance to the hotel is in an awkward position so be sure to watch the signs (and don't continue down the road, as suggested by our navigation system, in order to do a […] U turn. After the barrier you can turn if safe to do so.) Read more

Genuine Hotels.com guest review

A very relaxing experience.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I requested a smoking room , No smoking rooms were available at this motel ever. I canceled the reservation

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The electronics in the door lock failed so the hotel staff had to break the door down to get use out! I had no idea that could happen, I figured if there was an issue that it would stay unlocked. It's a 2nd floor room and that would be bad if there were a fire! The pool was "closed due to and insodent" when we checked in and when it opened at 9:30pm […] it was still quite merky and green. The Hot Tub was full of childred way too young to be in a hot tub, do parents not know it can harm their tiny bodies and staff didn't say a word to them. All of that aside the rooms were clean and comfy, the view was wonderful and the breakfast was fresh food and good choices. Read more

Genuine Hotels.com guest review

Spent just an over night stay flying in and out of Billings. Great Shuttle service. Very nice place to stay. Clean and newer looking than some of Billings 3 star hotels. I would recommend this as a clean, safe, affordable place to stay. I'm pretty picky on what I stay in, and I was pleased with this hotel. Front desk in the evening and morning were […] very pleasant and helpful. A great 'sleeper' type of place.... glad it had great prices! Oh.. and you can walk to Cracker Barrel, which for me, with no car, was very nice! Read more

Genuine Hotels.com guest review

I spent one night at this hotel on a bussiness trip. I liked the location because it had a couple of resturants with in walking distance and was only about 4 miles from the airport. The hotel staff were friendly. The room was clean and spacious.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Thanks for an great nights sleep. The rates are a great relief to the pocket book. Thank you again and you will see more of us and i will recommend you to all our friends.

Genuine Hotels.com guest review

nice pool and great hot breakfast. you get lots for the price at this place. rooms are large and beds are comfy. breakfast area is a bit small for all the hotel guest.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Older building that is updated and well maintained. Clean room, sheets and towels. Enjoyed the included continental breakfast with waffles, etc. but located next to restaurants if that is desired. Easy in and easy out from interstate 90. Good value for the price.

Genuine Hotels.com guest review

Nice clean room. Nice motel to stay in.

Genuine Hotels.com guest review

I had a very pleasant stay. It was clean and the bed was comfortable. The location is excellent--close to the interstate, but not so close that it was noisy. I would stay here again.

Genuine Hotels.com guest review

We've stayed here several times and have not had a bad experience yet. Good value and very pet friendly.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We had booked two rooms online for us and our parents under our credit card with full intentions of paying for both rooms. When our parents arrived before us they were obligated to pay for their room before they could even check in. We were not told about this until later. Ridiculous to book two rooms with our credit card only to have OUR guests be […] forced to pay for their own room!!!!!! I also thought the breakfast was terrible for a DELUXE breakfast. The food tasted as if it had been sitting for days and the waffle makers were old and didnt work very well. The rooms were confortable though and it was quiet and my kids enjoyed the pool. Read more

Genuine Hotels.com guest review

Nice place, very clean, got a first floor unit close to parking. Breakfast was good, although items were not labelled (I thought the biscuit gravy was hot porridge). There was noise from the unit above, which disturbed my wife (I didn't hear anything)

Genuine Hotels.com guest review

I frequent hotels on a regular basis for business and leisure. This is one of the best I have stayed at in several years.

Genuine Hotels.com guest review

Very nice hotel. Accomodations were great. Location is accessible to all major shopping locations. Wonderful staff working at evening check in. Room as very comfortable

Genuine Hotels.com guest review

Best sleep we've had in a hotel bed! Very comfortable. Could use a sauna though. Would stay here again. Staff very accomodatimg. Dogs enjoyed there stay too!

Genuine Hotels.com guest review

this hotel was 9 out of 10. very good except the second day they ran out of most breakfast items.

Genuine Hotels.com guest review