Best Western Plus Riverpark Inn & Conference Center - Helen

This was a very nice Best Western. The room was clean, updated, and comfortable. The hot breakfast was ample. We particularly liked being able to walk to downtown Helen because all parking lots charge to park. We would stay there again and would recommend to anyone considering this Helen, GA Best Western.

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Genuine Hotels.com guest review

Helen was great, Hotel was ok.

Genuine Hotels.com guest review

Only 5 minutes walking to downtown Helen. Room was very comfortable and clean. Staff was friendly and helpful. Breakfast had variety and there were plenty of places to sit. We only stayed for a night but definitely would come back!

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Genuine Hotels.com guest review

The room was not very clean. The deadbolt on the door did not work. The breakfast was good.

Genuine Expedia guest review

Hotel staff went out of their way to be helpful. I will return to this hotel again.

Genuine Expedia guest review

its was a nice place to stay but there are so many more hotels closer. it was walking distance to downtown which was nice. The price was a bit much for the location. Over all it was nice

Genuine Hotels.com guest review

hotel was clean, breakfast & snacks excellent, staff was outstanding and knowledgeable!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

It was a very quaint town. Behind this hotel is a small park with a Pavillion. Along side of the park is a running creek. Went for a walk early in the morning before breakfast and we saw some deer on the other side of the creek. So, I would suggest taking a walk before breakfast and catching a eye at mother nature. Overall it was a nice place to visit […] and the hotel has cookies and coffee and other snacks for your enjoyment. Read more

Genuine Hotels.com guest review

My boys and I stayed for a couple of nights and really enjoyed the visit. The hotel staff were friendly and helpful, the room clean, the common facilities nicely decorated and modern, and the breakfast buffet quite nice. The best part is that the hotel is within a 5 minute walk of the downtown Helen tourism district, with lots of restaurants and shopping […] and other things to do. Parking was just fine, and the pool looked popular though we didn't try it ourselves. Read more

Genuine Expedia guest review

Good Location, inside downtown area of Helen. Staff was very friendly and helpful. All in all, we had a great time.

Genuine Hotels.com guest review

The breakfast was very good. The beds were wonderful. Would recommend to others and would stay there again.

Genuine Hotels.com guest review

I payed for a 4 star hotel and receved a 2 star motel not worth the money It is worth half of what I pay so I was disiponted. It was ok need better service Delayed on getting my room because washer broke down what's that about?

Genuine Expedia guest review

Nice place. The staff was friendly. If we needed any extra supplies (towels, shampoo, etc) we went to the front desk and were provided theses items. The lady that worked the front desk (at night)was very nice, even when the customers were lined out the door.

Genuine Hotels.com guest review

The room was very comfortable and had everything we needed. However, the basket for coffee, tea, and condiments was not refilled after previous customer. The continental breakfast was real nice except there wasn't enough tables and chairs to accommodate everyone.

Genuine Expedia guest review

overpriced room, you could hear the people walking in the room above you and in adjoining rooms you could hear the people making out

Genuine Expedia guest review

The room was huge and beds soooo comfortable. I was pleasantly surprised when I walked in the lobby and saw the huge fireplace, beautiful breakfast area and homemade cookies by the desk! We were there only for one night, but we made use of the amenities by eating their snack food at night, and having the morning breakfast (eggs, sausage, fruit, cereals, […] waffles and great coffee with flavored cream). I would highly recommend this hotel. The room is much larger than average and the hotel is in a perfect location - not in the middle of town, but close enough to walk to the sights of Helen. Read more

Genuine Hotels.com guest review

My family and i stayed two nights. The room had lots of space so that we didn't feel cramped. It was also very clean. However the beds were very soft and we left with backs hurting.

Genuine Expedia guest review

Heater made an awful noise all night and could not keep the room warm. The Buffet Breakfast was awful! The eggs were pre-cooked and microwaved and so was the sausage.

Genuine Expedia guest review

It was fantastic. The room was spotless and the breakfast was very good. The hotel is only a short walk from downtown. I have stayed in several different hotels in Helen and I'd recommend this one over any of the rest.

Genuine Expedia guest review

The hotel could use some updating but it was clean and comfortable. The staff were very accomodating. There was a nice spread for the complimentary breakfast. It is within walking distance of downtown Helen which was great as we were in town for Oktoberfest.

Genuine Expedia guest review

My fiancee and I spent 3 nights here to see Helen, GA. It was just "okay" and I think I know why people rate it average. The staff was friendly, the mattress was comfortable. How much you like it depends on what your needs are and what you are accustomed to in a hotel. A few articles in the room showed fingerprints and smudges (i.e. desk, nightstand) […] but the room was basically clean. The room layout was a nuisance in that there is no sink to wash your hands in the bathroom, you have to do so in the main area. Also, if someone is showering you have to wait as there is no privacy door or stall for the toilet. The complimentary breakfast was just okay. Powdered eggs and sausage patties, 2 coffee types (reg & decaf), biscuits, and pre-cooked waffles in a bag that you simply microwave to your liking. Apparently they hate wasting food as the sausage patties that didn't get eaten on Sunday morning were re-warmed and served with Monday's breakfast. Yuccch! The place could use some remodeling, starting with the older TV sets and the cheap wall prints. We stayed in a 2 queen bed non-smoking room that somehow at times had a hint of smoke. The heating system was also a nuisance in that the thermostat did not respond well to suttle temperature ranges. As such, we endured a room that was either too hot or too chilly during our stay. The greatest benefit of the hotel was the location, which allowed us the option of a short walk to several restaurants and attractions. With its small problems and shortcomings it kinda reminded me of staying at the Shady Rest in Hooterville. Read more

Genuine Hotels.com guest review

We had never been to Helen so we decided to stay a night and check it out. At first glance the room was your typical lower-end hotel. The carpet was stained and the decorative pillows were ripped and dirty. There were spots on the ceiling where an attempt was made to touch up paint but it was grossly mismatched. The shower mat was brown and grungy. […] We hadn't stayed in a room this bad since college (25 years ago) but we decided since it was only for a night we could rough it. We walked to Helen knowing this hotel was not really very convenient to the main action. After spending a very nice day in Helen we walked back to the hotel and my daughter took a shower. She came out very upset; the water had some kind of odor to it and now she reeked. She wanted to drive the 4 hour drive home so she could get that stench off of her. Not long after that we discovered that the toilet did not work and my husband got it working but it was clearly not going to keep working. My daughters said the water smelled like sewage and I have to agree that is was that strong. The rest of us did not take a shower as we did not want that stink on us. She had to take another shower with our bottled water so she could get the smell off her. There was loud partying and motorcycle revving most of the night. Sure it was the last weekend of Oktoberfest however this noise was beyond what we could tolerate. We didn't get much sleep; drunk obnoxious people were banging on the door and window as they walked by. In the morning I went to the front desk to complain and right in front of the entrance someone had thrown up all over the sidewalk, you could not miss it (my husband said it looked like it had been there a while). When I complained about the room I was told that I already received a discount so take up my complaint with Hotels since we booked through them. When I told her that someone needed to clean up the throw up mess in front she said she knew it was there but she was not going to be the on Read more

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Genuine Hotels.com guest review

Enjoyed the stay, will stay there again

Genuine Hotels.com guest review

Large room, close to sites we visited, comfortable beds, clean room, check in very effecient and friendly. Very pleased compared to other hotels we have stayed in. Room large enough and a good rate. What else could one want?

Genuine Expedia guest review

We arrived at a very busy time of the year---Oktoberfest. The staff were very helpful and considerate. The mattresses were GREAT and the rooms extra spacious. Will definitely stay there again. Rates were SUPER considering this is Helen's "prime time" of the year.

Genuine Expedia guest review

This is probably one of the better chain hotels in Helen. Room was clean, staff was friendly. Nothing luxurious, but it gets the job done comfortably. Good nights sleep.

Genuine Expedia guest review

Very friendly and helpful staff!

Genuine Expedia guest review

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Genuine Hotels.com guest review

Very comfortable rooms with down feather bedspreads. Staff was very friendly and helpful. The only problem was the internet would not stay connected. We were in room 210.

Genuine Hotels.com guest review

Convenient location. Playground for kids and a walk to the river was less than 2 minutes away- across the street. Wonderful German town feel! We loved having snacks and drinks available 24 hours...Thanks!

Genuine Hotels.com guest review

The Best Western Riverpark Inn and Conference Center in Helen GA is a great choice for travelers. The room was larger than most room and was very clean and well furnished. The staff was friendly and helpful. The location is convenient and just far enough out of the main part of town to create a peaceful environment

Genuine Expedia guest review

The hotel front desk make extra effort to accommodate our needs.

Genuine Hotels.com guest review

Staff was friendly, service good. Rooms clean. Great overall experience.

Genuine Hotels.com guest review

We were totally delighted with our stay. Everything was more than expected.

Genuine Expedia guest review

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Genuine Hotels.com guest review

The room was very comfortable and larger than expected. Breakfast was a disappointment though- the eggs we decidedly fluffy by 9am and there was a lack of variety. Also, the odd numbered rooms face on to the parking lot and outside deck of the neighboring bar which can make for a convenient walk to dinner but a long wait for a quiet nights sleep.

Genuine Hotels.com guest review

we had an awesome time.hotel was great rooms were very clean staff was friendly.we had our privacy sign on the door for the 3 nights we were there didnt really need room service cause were pretty clean people but they did leave a bag on our door every morning with all clean towels,toiletries and coffee.awesome stay will be back

Genuine Hotels.com guest review

The fan kept the noise from the bar across the way tolerable. There was some basic cleaning that could have been done in the bathroom. Bed was comfortable and the breakfast was a nice variety of food. We could walk downtown easily and enjoyed state park and the falls nearby.

Genuine Hotels.com guest review

We were thrilled with the size of the room, however we felt it was time for new mattresses. The TV was a bit outdated, so a flat screen would have been nice...but for the price it was a good value.

Genuine Expedia guest review

The room was very clean and comfortable. There were not alot of people staying there so it was very quiet, which was great! It was also very close to everything in town. We enjoyed our stay and would stay there again!

Genuine Hotels.com guest review

The hotel was fantastic! Rooms were clean and spacious! Everything that there's to do in Helen was nearby. Will definitely stay there again!

Genuine Expedia guest review

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Genuine Hotels.com guest review

Our visit was in December during a slow period before the Holiday season officially kicked off. The Hotel is older but it has been updated thorought. The lobby was cozy and comfortable. Our room was very clean and spacious. We always felt welcomed and we enjoyed sitting in the lobby by the fireplace and visiting with other hotel guests and staff. Breakfast […] was very good and the cookies and tea available all day was a very nice. The Hotel staff was great! The computer system went down during our stay but the front desk clerk was very diligent in making sure we weren't inappropriately charged. Read more

Genuine Hotels.com guest review

Wonderfull hotel! Very clean, employees couldn't have been nicer; excellent location in town. Will definitely stay there again. Helen is my new favorite town and Best Western will be my stay when there.

Genuine Expedia guest review

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Genuine Hotels.com guest review