"Great weekend stay!"
This hotel has everything you need for great stay. Fridge, microwave, cozy beds, hot shower & yummy, free breakfast! The staff was super friendly & accommodated our request for a late check out to round up the kids & get in one last visit to the swimming pool. Best hotel in Helen!Genuine Hotels.com guest review
"Worn out motel"
First, this property is a motel, with doors to each room directly from the parking lot. It doesn't have interior corridors. I must have missed that in the other reviews. Our room was quite large, cheap furnishings, kind of worn-out looking, and the carpet had a good sized rip in it. The ac cooled the room well but could not make much of a dent in the […] humidity. As a result our room always seemed damp. Add this to the fact that the first room we were given already was occupied when we opened the door, and overall our room experience was not good. The lobby was nice enough; the breakfast was just ok. Coffee was weak. I would not stay there again if I have a choice. Read moreGenuine Hotels.com guest review
"Where To Stay"
Good Location can walk to most locations.Genuine Hotels.com guest review
Nice and clean! Beds were comfortable. Linens were thick. Great breakfast selection. Quiet area.Genuine Hotels.com guest review
We enjoyed our little getaway. It was nice and conveinent to everything.Genuine Hotels.com guest review
Friendly staff, clean rooms and great free breakfast. Coffee, juice, milk and cookies available in the lobby 24 hours a day for free. Ten minute walk to downtown Helen. Five minute walk to tubing. Dollar General located next door for last minute items. Kids friendly.Genuine Hotels.com guest review
"Very good place to stay while in Helen"
The staff was very helpful and friendly. The hotel was within easy walking distance of a number of restaurants and shops. Although our room was on the side next to a restaurant with live music, it was quiet. We really enjoyed our stay.Genuine Hotels.com guest review
I picked this hotel because of the good reviews from other guests, and because of their comfy needs, and boy was I not disappointed. I slept like a baby. My only complaint about the room was that at times it felt damp. The breakfast was delicious! I was upset that they ran out of waffles Saturday morning, but I came early Sunday morning and everything […] was fully stocked. My advice is get down there by 8 a.m. I loved the fact that the tubing company is right behind the hotel, and the dollar store is right next to it if you need anything. Overall I was very happy with this hotel. Read moreGenuine Hotels.com guest review
The room was so damp and uncomfortable. The air conditioner did not remove humidity. When we arrived at our next destination and unpacked, my clothes were wet from being in that room. We will not stay there again.Genuine Hotels.com guest review
"Hotel in Helen"
The room was spacious but dirty. The carpets weren't burnt in places, the bathroom walls were gross with stains, and the floors/mirrors were gross. staff listed their pools as one of their great amenities when i called prior to reserving, but never mentioned that it would be closed during my stay until i got there.Genuine Expedia guest review
Wonderful hotel with great staff. Big room and a nice, but maybe a bit oldfashioned pool. Great view over the river. Not a lot of things to do around the hotel but a great stop if you are on a roadtrip. Close to other interesting cities though.Genuine Hotels.com guest review
"Great Get Away"
Fabulous! Relaxing! Great time to enjoy, rest and visit Helen. Beautiful surroundings across from a park along the river! Definitely would return. Friendly staff, courteous and quick to please. Great breakfast, delicious food. Couldn't be happier that we stayed here!Genuine Hotels.com guest review
"Not as shown"
The rooms were way over priced, the pictures were basically staged to make it look like a conference center. It was an old hotel.Genuine Expedia guest review
Very clean and the front desk was very nice and helpfulGenuine Hotels.com guest review
"Friendly staff, spacious rooms"
The hotel was fine for our needs - staying in Helen on New Years Eve. The hotel's Doors were facing the outside. Upon check-in, we had to have maintenance come change the battery on our room lock because we couldn't get into the room. The staff was accommodating however and we enjoyed our short stay.Genuine Hotels.com guest review
I had a wonderful experience .Genuine Hotels.com guest review
"Right in town!"
The hotel was very nice, the breakfast was great, an the staff was very helpful and friendly! Will definitely stay their again next time we go to Helen GA.Genuine Expedia guest review
Older motel. Clean but no extrasGenuine Hotels.com guest review
"Great Staff, Great Location"
The staff was super nice and helpful. The entire town was within walking distance from the motel, the rooms were clean and comfortable.Genuine Hotels.com guest review
I loved my stay. The staff could not have been better. The only negative thing that I have to say is that somehow, they charged me extra on my card a few days after my stay. When I called to ask about the additional charge, they did not have an answer. They're only reply was that it was a mistake, and would take about 10 business days to be reimbursed. […] That part was incredibly disappointing. Read moreGenuine Hotels.com guest review
We started with 2 but ended up with 5 (family) who could not find a room so we offered ours. When we arrived we all were pleased to see the room was large enough for all of us. The staff WAS VERY nice to all of us. We had a great time and well worth the visit.Genuine Expedia guest review
nice place for Helen but I feel a little pricey.Genuine Hotels.com guest review
Not disappointed with anything.Genuine Hotels.com guest review
The staff were very accomodating and went out of they're way to make us comfortable, I highly reccomend this motel.Genuine Hotels.com guest review
Everything suited us--we were glad we selected this motel. The front desk staff were especially friendly and helpful. The breakfast area was more attractive than most and well arranged. Our room, like all the facility, was clean, attractive, and comfortable. We would definitely stay there again.Genuine Hotels.com guest review
"Great pick for a Helen visit!"
Very clean room. I was impressed with the coffee maker, microwave and fridge in the room. The staff went out of their way to be courteous and helpful. The best part was the breakfast buffet! We were expecting a lot less, but were very pleasantly surprised to find biscuits and gravy, sausage, eggs, waffles, pastries, yogurt, etc! Also, this hotel is […] a perfect distance from the downtown area. Highly recommend! Read moreGenuine Expedia guest review
"nice hotel within walking distance to the square"
great hotel was clean beds where real comfortable breakfast was also goodGenuine Expedia guest review
"Quality of hotel and staff"
Hotel was clean and the staff was very friendly with the desire to make sure the quest were taken care of. Informative about every day events in Helen.Genuine Hotels.com guest review
Nothing special, room was clean and close to town.Genuine Expedia guest review
"A comfy stay with a wonderful breakfast"
We arrived sooner than expected around 1:30 am on a Sunday. We were prepared to have to wait for a room but we did not to wait for a room to be cleaned. The helpful ladies at the desk checked us in and we were off to our room in no time. The breakfast each morning was really more than we ever expected. The variety of breakfast foods was awesome. If […] you went away from that feast hungry it would really be your own fault. We had a wonderful time there in Helen. Planning to stay at Best Westerns only from now on. Read moreGenuine Expedia guest review
"Wonderful for everyone!"
My family and I stayed in this hotel for a family trip & they were excellent! It fell nothing short of our expectations. The breakfast, pool, rooms, service, location, etc. was all wonderful! It was also great that they had free coffee and cookies open to use 24/7. Overall I would rate this hotel 5 stars.Genuine Expedia guest review
"Friendy staff, nice hotl"
Close to the square; within waking distance. Lots of places to dine. Hotel is an older property but my room was clean and very comfortable. I had an inside room with balcony. (Loved it!) I stayed for full week so my room was perfect for my stay. Hotel staff, especially manager, were all GREAT. Staff was caring and friendly. Breakfast was included and […] the room included a refrig. and microwave. Pool was closed for a couple of days but when it was open it was nicer than most pools in the area. I would definitely stay at the hotel again. Read moreGenuine Hotels.com guest review
"Disappointed in Staff and Pool"
The morning front desk person is not a good representation of Best Western. When checking in we let her know we did not need the safe and did not want to be charged for it (the last time we were charged and it had to be removed which took a couple days). She said you paid through Expedia I don't know what they charged you. I told her I just want to […] make sure we didn't get charged and she very rudely said, I really don't know what you paid for". Left it at that. When we got to our room which was booked for 2 adults and 2 children we only had towels for 3 people. We went to the front desk that gave us the towels but the next day after the room had been cleaned, again we were only given 3 towels. One morning we stopped at the desk to ask for directions to tubing (same person as when we checked in) She just said "I really don't know" so we figured it out ourselves. We went to use the pool and found it to be very cloudy and dirty. Read moreGenuine Expedia guest review
Everything was great! We love the breakfast and the staff is some of the best around! We will stay here each time!!Genuine Hotels.com guest review
"Within walking distance of downtown Helen."
The overall experience at the hotel was good. The staff was friendly and helpful. The breakfast they served every morning was excellent. The dining area was a bit small... so you had to time it right sometimes. The pool, was really cloudy and green in color. We swam in it the first night, but were reluctant to go back to it. It did not feel dirty, but […] didn't look right. The front desk said it was due to all the rain. I do feel they need to maintain their pool better. The surrounding hotels pools looked clear and blue from what I could tell walking around. Read moreGenuine Hotels.com guest review
Not as clean as I would have expectedGenuine Hotels.com guest review
"Comfortable and convenient."
Hotel is an older property so you have issues with older properties. However, room was clean and comfortable. Staff was excellent, especially Carol, the manager. Cleaning staff friendly too. I stayed in a room with a king size bed with balcony. Room was very nice and comfortable. The pool was closed for a couple of days but the staff worked hard to […] get it re-open. Pool was nice when it as open and I enjoyed my time in the pool. Breakfast was included and adequate and the staff made sure guest had everything they needed. This was by no means a luxury hotel but the room was very clean and the bed was very comfortable. The staff made my stay very enjoyable and I was surprisingly pleased with the accommodations. And again, staff from cleaning personnel to hotel manager, Carol, were exceptional. If you are staying for a few days and want a scenic view, the rooms with a balcony overlook the park. In summary, I was very pleased with the cleanliness of the room, location of the hotel but was even more impressed with the staff because of the quality of service I received. Read moreGenuine Hotels.com guest review
The location was good in my opinion. It's close enough to walk to the strip areas with all the restaurants and shops but far enough to not have to deal with the music from the live band and crowd. The staff was great, very friendly and helpful throughout the trip. The place can use a little update though. Some additional parking might help in the peak […] season. Read moreGenuine Expedia guest review
"Breakfast was excellent."
Everyone was pleasant and helpful. We were even able to get a cord for the cell phone we must have left at home.Genuine Expedia guest review
If you get this place for under $75/night, its a steal.Genuine Hotels.com guest review
We were quite satisfied with our stay. Our room was clean, comfortable, and pretty spacious; the pool was refreshing and in the AM we were pleased with several breakfast items to choose from. However, the one thing that really stood out, was the location! It was within walking distance to almost everything. We did not have to worry about parking or […] figuring out who would be the designated driver. Read moreGenuine Hotels.com guest review
This hotel is nothing great. They are located within a easy walk into town proper. The free breakfast was ok, the coffee was but the choices were very small. It was somewhat over priced. The late night desk was the best of all employees.Genuine Expedia guest review
"Met All Expectations"
This was a very nice Best Western. The room was clean, updated, and comfortable. The hot breakfast was ample. We particularly liked being able to walk to downtown Helen because all parking lots charge to park. We would stay there again and would recommend to anyone considering this Helen, GA Best Western.Genuine Hotels.com guest review
we had three trucks with motorcycle trailers, plenty of parking and close to all.Genuine Expedia guest review
Helen was great, Hotel was ok.Genuine Hotels.com guest review
Only 5 minutes walking to downtown Helen. Room was very comfortable and clean. Staff was friendly and helpful. Breakfast had variety and there were plenty of places to sit. We only stayed for a night but definitely would come back!Genuine Hotels.com guest review
The room was not very clean. The deadbolt on the door did not work. The breakfast was good.Genuine Expedia guest review
"Great for family or business."
Hotel staff went out of their way to be helpful. I will return to this hotel again.Genuine Expedia guest review
its was a nice place to stay but there are so many more hotels closer. it was walking distance to downtown which was nice. The price was a bit much for the location. Over all it was niceGenuine Hotels.com guest review
"outstanding, helpful, courteous staff"
hotel was clean, breakfast & snacks excellent, staff was outstanding and knowledgeable!Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )