All hotels in Helen, Georgia, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here8220 S Main St, Helen, GA, 30545, United States of America, ‏‎866-925-8648
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4.3 / 5Excellent

Score breakdown (from 150 reviews)

Average rating for:

  • Cleanliness
    4.3
  • Service
    4.4
  • Comfort
    4.3
  • Condition
    4.2
  • Neighborhood
    4.5
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4.0 / 5Excellent
"Good Hotel"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
I went to Helen, GA with my mom and my 2 kids. We had an awesome 3 days vacation. It was our first time going to tubing and water park. Water park/Tubing are 5 minutes driving from this Hotel and 5 minutes from the downtown. I guess we could it walk to both places. If I had to stay in Helen I will choose this hotel again... Night average was $162 which is kind of expensive. Pool was not ready at that time, and its half size of the one shown in the pictures.
Genuine Hotels.com guest review
2 night family trip May 24, 2015
Thelma
US
5.0 / 5Outstanding
"right across the street from the river"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Cheaper than the beach on memorial day weekend, but you are still paying a premium for the location within walking distance of the bars, restaurants, and shops in downtown Helen. Also, we used the green tubing company which was right behind the hotel.
Genuine Hotels.com guest review
1 night romance trip May 23, 2015
A Traveler
US
1.0 / 5Poor
"Displeased to the max"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    4.0
Was very displeased with the facility itself. The room smelled terrible moldy and was very stuffy the air did not work properly and the pool was down we were not told this upon reservation. However the staff was extremely nice and accomidated us nicely for the bad room !
Genuine Hotels.com guest review
1 night family trip May 22, 2015
nancy
US
5.0 / 5Outstanding
"NICE ROOMS!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
IT WAS VERY WONDERFUL PEACEFUL AND BED WAS AWESOME, SO WAS THE RELAXING JAQUZZI....JUST WENT UP TO GO FOR SMALL QUICK GET AWAY
Genuine Hotels.com guest review
1 night romance trip May 13, 2015
kathleen
US
5.0 / 5Outstanding
"nice stay"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Stayed here for 3 nights for our wedding and was very impressed. We chose the king room with a balcony and were surprised by the good size of the room. Everything was clean and comfortable. Only con is that we had to go back to the lobby to get sheets for the sofa bed since they wouldn't bring them to us, but otherwise the staff was very helpful. I would definitely recommend.
Genuine Hotels.com guest review
4 night romance trip May 8, 2015
Deirdre
US
4.0 / 5Excellent
"Helen GA"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Nice room friendly staff
Genuine Hotels.com guest review
2 night romance trip May 8, 2015
Tony
US
5.0 / 5Outstanding
"fun"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very convenient to town. Pleasant sitting balcony and quiet!
Genuine Hotels.com guest review
1 night trip May 2, 2015
Diane
US
5.0 / 5Outstanding
"Nice little getaway to a clean hotel."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Hotel is great. Room is clean. Breakfast in the morning was a full buffet including waffles. The only thing I didn't like was the bed. Very soft and lumpy. toher than that it's a great location for Helen.
Genuine Hotels.com guest review
1 night romance trip May 2, 2015
Adam
US
5.0 / 5Outstanding
"Nice stay for price!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
We had a great mini vacation!
Genuine Hotels.com guest review
2 night romance trip Apr 6, 2015
Tina
US
3.0 / 5Good
"What a night"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    2.0
The washer equipment on the side needs to be removed. The restaurant Big Daddy served some delicious food but they also partied well into the night which interrupted my sleep. Other than that everything was fine
Genuine Hotels.com guest review
1 night family trip Mar 21, 2015
A Traveler
US
4.0 / 5Excellent
"Weekend getaway"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
This is a good case of not judging a book by it's cover. From the outside it looked old but when you get to the room it's very clean and modern. The bed was comfortable I slept like a log on the matress. The service at the front desk was great.
Genuine Hotels.com guest review
1 night romance trip Mar 14, 2015
Kevin
US
5.0 / 5Outstanding
"Wonderful Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We went for a weekend to see my son for his birthday. And it was awesome. Check-in was a breeze, room was clean. No problems what so ever. Will go and stay again soon.
Genuine Hotels.com guest review
1 night romance trip Mar 13, 2015
Deanna
US
4.0 / 5Excellent
"German Getaway"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Nice little quiet hotel. Good breakfast but no internet in the room.
Genuine Hotels.com guest review
1 night romance trip Mar 7, 2015
Timothy Craig
US
5.0 / 5Outstanding
"Weekend Getaway"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We spent a weekend away and it was wonderful. The room was clean and spacious. We definitely will stay here again.
Genuine Hotels.com guest review
1 night romance trip Feb 28, 2015
Deborah
US
4.0 / 5Excellent
"Satisfactory lodging"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
We particularly liked the breakfast, although I would have enjoyed some bacon. I might add that there was plenty of ham and sausage which was very good! The beds were great - very good mattresses. BUT, the floors had not been cleaned thoroughly as there was a piece of food in one corner when we arrived!
Genuine Expedia guest review
Other trip Feb 20, 2015
wayne
US
5.0 / 5Outstanding
"Valentine getaway"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
My wife and I drove up from the Atlanta area Friday night. Hotel was clean,nicely furnished, quiet. Slept well. Saw Christmas lights still up in Helen Friday night, in Feb. Nice surprise! Very good breakfast, much variety. Only wish they had a big pot of grits, we're in south after all. LOL. Will stay there again. Very good experience!
Genuine Hotels.com guest review
1 night romance trip Feb 13, 2015
John
US
5.0 / 5Outstanding
"Recent Trip to BW"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Had a lovely time on this short trip to Helen with the family;enjoyed LaCabana Mexican Restaurant.
Genuine Hotels.com guest review
2 night family trip Dec 29, 2014
Kenley
US
4.0 / 5Excellent
"Our anniversary trip!"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Everyone was courteous and very helpful when asked questions. We enjoyed the balcony very much. It was nice sitting on the sofa instead of the bed while watching TV. Breakfast was excellent. Our room was not the cleanest. Under the furniture needs to be cleaned under very badly. The location was perfect. Easy access to downtown and out of town.
Genuine Hotels.com guest review
3 night romance trip Dec 28, 2014
Irene
US
4.0 / 5Excellent
"Wonderful family get-a-way"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Wonderful staff - friendly and helpful. LARGE rooms with queens beds, good bedding and pillows. Big breakfast buffet included as well as snacks available throughout the day. Family friendly atmosphere.
Genuine Hotels.com guest review
2 night family trip Dec 29, 2014
A Traveler
US
4.0 / 5Excellent
"Girls' Getaway"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
The room was nice and roomy. It was ready when we arrived at the hotel. The breakfast seemed quite sad the first morning. There was no juice, milk or yogurt. They seemed to be out of most of their supplies for breakfast. We didn't even make a visit to breakfast the next morning. The housecleaning staff were super sweet! We came back while they were cleaning our room, and they chatted with us giving us some ideas for places to go for lunch. Very nice ladies!
Genuine Hotels.com guest review
2 night family trip Dec 29, 2014
A Traveler
US
5.0 / 5Outstanding
"Well worth the money! Best place in town."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Cleanest place I've ever stayed. Very accommondating. Love the fire place in the lobby! It was so relaxing sitting there watching the fire. Looking forward to returning.
Genuine Hotels.com guest review
2 night trip with friends Dec 29, 2014
Dianna
US
5.0 / 5Outstanding
"Couples retreat"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
A very nice relaxing time away was spent at a very centralized and clean hotel. The beds were very comfortable and the breakfast was great! Definitely would stay here again.
Genuine Hotels.com guest review
3 night romance trip Dec 24, 2014
Regina
US
3.0 / 5Good
"Decent Hotel"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    3.0
We stayed for two nights. The hotel is ok. Receptionist was friendly and helpful in answering our questions. The building and the interior of the room looks old. The room was clean and roomy. The bed and air condition were not very comfortable. The air unit was very loud. The area feels safe. Walking distance to the center of Helen.
Genuine Hotels.com guest review
2 night trip with friends Dec 20, 2014
An
US
3.0 / 5Good
"Is it clean yet!"
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
Very slow cleaning our room.
Genuine Hotels.com guest review
2 night trip with friends Sep 26, 2014
Bonnie
US
4.0 / 5Excellent
"Comfortable night"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Very spacious room with comfortable beds and great pillows! Breakfast was good, too.
Genuine Hotels.com guest review
1 night trip Dec 16, 2014
Frank
US
5.0 / 5Outstanding
"Consistent excellence"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Second stay with this hotel. Same great service.
Genuine Hotels.com guest review
1 night trip Jul 15, 2014
A Traveler
US
4.0 / 5Excellent
"Greattrip2014"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Great stay! Very comfortable beds! Convenient to town. Will be back
Genuine Hotels.com guest review
2 night romance trip Dec 5, 2014
A Traveler
US
5.0 / 5Outstanding
"great"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
very nice
Genuine Hotels.com guest review
1 night family trip Nov 29, 2014
Amanda
US
5.0 / 5Outstanding
"Great stay"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Very nice and spacious room was perfect for our sister get-together.
Genuine Hotels.com guest review
3 night family trip Nov 26, 2014
Elisabeth
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
This hotel was ok . Nothing wonderful. Clean, a little dated but definitely decent for the price.
Genuine Expedia guest review
Other trip Nov 28, 2014
A Traveler
US
5.0 / 5Outstanding
"Great service and clean all the way around!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Just stayed for a quick night...great rate for one night $65 total. ...breakfast was a full breakfast and they had milk juice and cookies available 24 hours a day! Staff was very friendly.
Genuine Hotels.com guest review
1 night family trip Nov 23, 2014
Emelita
US
4.0 / 5Excellent
"Door handle broke. Every thing else was fine"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
Night staff at check in very friendly. Gave us a great welcome.
Genuine Expedia guest review
Other trip Nov 24, 2014
A Traveler
US
5.0 / 5Outstanding
"Great vacation - Great Service - Excellent Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Everyone from the front desk staff, to the cleaning staff, to the breakfast staff...were all very cordial and accommodating. We went during the week of Nov 8 - Nov 11 and had a wonderful experience. The breakfast buffet was even better than we expected and the hot coffee throughout the day was a nice surprise. We had excellent service and the rooms were clean, neat and fairly priced. It wasn't the Ritz-Carlton, but it was perfect for our family get-away. We will definitely recommend to our friends and family.
Genuine Expedia guest review
Other trip Nov 20, 2014
DLQ
US
5.0 / 5Outstanding
"Perfect hotel in Helen! Exceeded my expectations"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This was the perfect hotel for our weekend getaway. Very well priced and very nice place. Walking distance to restaurants and shops. They had a fabulous breakfast buffet with more selection than a typical continental breakfast. Very comfortable beds and large room and bathroom. We will definitely stay there again when we come back for another VIP Wine Tour. Very satisfied!! Exceeded my expectations.
Genuine Expedia guest review
Other trip Nov 20, 2014
Mary
US
5.0 / 5Outstanding
"Wonderful Stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Extremely nice staff, very hospitable, and extremely informative!
Genuine Hotels.com guest review
1 night romance trip Nov 13, 2014
Russell
US
5.0 / 5Outstanding
"Clean hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    -
Nice hotel, up to date. Friendly staff. My husband has a bad back, so the bed was too soft for him. We are use to a firmer matress. Overall, a great visit!
Genuine Expedia guest review
Other trip Nov 17, 2014
Katie
US
5.0 / 5Outstanding
"Anniversary stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
My wife and I stayed here for our 15th anniversary trip to Helen. The hotel was great. The staff was very helpful and friendly. Our room was very clean. The bed was very comfortable as well!
Genuine Hotels.com guest review
4 night romance trip Nov 5, 2014
A Traveler
US
4.0 / 5Excellent
"Good Hotel Stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The room was pretty clean and comfortable. The staff was polite. The complimentary breakfast was hot and fresh. The hotel does seem to be showing it's age in spots but other than cosmetic it really didn't both us. The beds were comfortable as well as warm which was important in November.
Genuine Hotels.com guest review
1 night romance trip Nov 6, 2014
A Traveler
US
5.0 / 5Outstanding
"North GA Getaway"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
The hotel was very nice. It was a little far from the middle of town to walk and push a wheelchair.
Genuine Hotels.com guest review
3 night romance trip Nov 3, 2014
Charles
US
4.0 / 5Excellent
"Enjoyed!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Very clean and spacious room. Close to everything you need to explore in Helen Georgia
Genuine Hotels.com guest review
1 night romance trip Oct 26, 2014
Thomas
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We really enjoyed our stay at this motel. In fact, this is the third time we have stayed at this one and plan on staying there again when back in the Helen, Georgia area.
Genuine Hotels.com guest review
1 night trip Oct 20, 2014
Gene Johnson
US
3.0 / 5Good
"Just O.K. room"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Expensive room, but everything in Helen is in October. Room was large. Had a musty smell. Stayed two nights. Maids didn't clean rooms during the stay. O.K.
Genuine Hotels.com guest review
2 night trip Oct 19, 2014
Diane
US
5.0 / 5Outstanding
"Great experience."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The staff was efficient and friendly. The room was comfortable and had everything we needed. The breakfast had a great assortment of food. My husband particularly liked the cookies at check-in and late at night.
Genuine Hotels.com guest review
1 night family trip Oct 13, 2014
Elaine
US
5.0 / 5Outstanding
"Beautiful, large, clean rooms"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
They were supposed to have the room ready at 3pm but it wasn't available till close to 5pm. Other than that, the hotel was wonderful. Beautiful, clean rooms, good breakfast and friendly staff.
Genuine Hotels.com guest review
1 night family trip Oct 12, 2014
Bradley
US
5.0 / 5Outstanding
"Stay in Helen"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very clean. Nice hot breakfast. Convient to downtown Helen. We were able to enjoy the festivities and walked everywhere. I would come back again. The staff was very friendly.
Genuine Hotels.com guest review
1 night romance trip Oct 11, 2014
Loretta
US
4.0 / 5Excellent
"Convenient to all attractions"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    4.0
Bed was not very comfortable. Otherwise room was ok.
Genuine Hotels.com guest review
3 night business trip Sep 22, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The staff was very accommodating. The only problem was we booked through Expedia and the billing by the hotel had to be corrected but the staff was very cordial in correcting
Genuine Expedia guest review
Other trip Sep 28, 2014
A Traveler
US
5.0 / 5Outstanding
"Great weekend stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This hotel has everything you need for great stay. Fridge, microwave, cozy beds, hot shower & yummy, free breakfast! The staff was super friendly & accommodated our request for a late check out to round up the kids & get in one last visit to the swimming pool. Best hotel in Helen!
Genuine Hotels.com guest review
2 night family trip Sep 5, 2014
Natalie
US
5.0 / 5Outstanding
"Nice hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
It was a wondrful experience for our family and our first visit to Helen
Genuine Expedia guest review
Other trip Sep 8, 2014
Dani
US
5.0 / 5Outstanding
"Visiting Alpine Helen, Ga"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
the experience was very good. the hotel accommendations were acceptable, there was no buffet breakfast. We had sausage, eggs and gravy buscuits. the stay there was good, with Bavarian food, beer and shopping. I will return and stay at the Best Westen Inn, in a suite next time.
Genuine Expedia guest review
Other trip Sep 5, 2014
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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