All hotels in Helen, Georgia, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here
8220 S Main St, Helen, GA, 30545, United States of America, ‏‎866-925-8648
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
Hotels.com reviewsTripAdvisor reviews
4.2 / 5Excellent

Score breakdown (from 206 reviews)

Average rating for:

  • Cleanliness
    4.3
  • Service
    4.4
  • Comfort
    4.3
  • Condition
    4.1
  • Neighborhood
    4.5
  • < Previous
  • Page 1 of 5
  • Next >
4.0 / 5Excellent
It was wonderful experience .
Genuine Hotels.com guest review
1 night romance trip Jan 17, 2016
amin
US
4.0 / 5Excellent
"Weekend In Helen"
Frendly staff with good breakfast. Close to everything.Place was somewhat noisy. Rate was good. Room alittle dated. For the money I would stay here again.
Genuine Hotels.com guest review
2 night romance trip Jan 15, 2016
Benjamin
US
5.0 / 5Outstanding
"Good value in Helen"
Nice location within walking distance of shops and restaurants. "Mountain view room with balcony" delivered what was promised -- a small, private second floor balcony with a relaxing view of a small riverside park across the street that included the Appalachian foothills as a backdrop. Offered a complimentary upgrade at check-in due to low occupancy, which was nice. The hotel common areas and room were clean. Room was a little worn (e.g., minor damage to ceiling around fire extinguishing system water outlet, and the gas fireplace in the room would not light), but represented an overall good value for the money.
Genuine Hotels.com guest review
1 night romance trip Jan 14, 2016
Dan
US
5.0 / 5Outstanding
"Wonderful value hotel!! Will stay again!"
Great Hotel and value! Staff was super friendly and the breakfast that was provided was nothing less than DELISH!! The biscuits and gravy was out of this world!
Genuine Hotels.com guest review
1 night family trip Dec 27, 2015
Kelly
US
5.0 / 5Outstanding
A great place to stay, everyone was very nice and helpful. Each person went out of their way to make our stay unforgettable in a good way!
Genuine Hotels.com guest review
1 night family trip Dec 13, 2015
terrell
US
5.0 / 5Outstanding
"A little like the old country"
Enjoyed a week trip with a visit back to Helen Fantastic breakfast
Genuine Hotels.com guest review
1 night romance trip Dec 11, 2015
Eugene
US
5.0 / 5Outstanding
"Great place all the way around"
Will definitely stay again. Service was great. Everyone was kind and helpful. Our room was spacious and clean. And the convenience to attractions was awesome.
Genuine Hotels.com guest review
4 night family trip Dec 4, 2015
Jualeta A
US
5.0 / 5Outstanding
"Thanksgiving weekend in Helen, GA"
We were more than satisfied with our room, the lobby, the breakfast and the staff !!
Genuine Hotels.com guest review
2 night family trip Nov 27, 2015
David
US
3.0 / 5Good
"Good price performer for a quick overnight stay"
We just wanted a 1 night stay - nothing fancy and pricey - where we could walk around in the evening and wake up the next morning to walk around in the village before taking off. It's close enough to food and all village shopping to do both, especially if you're willing to walk a bit. The hotel was clean, the bed was comfortable, the staff was friendly, and the WiFi was strong. Works for me.
Genuine Hotels.com guest review
1 night romance trip Dec 4, 2015
J Vance
US
5.0 / 5Outstanding
"Thanksgiving 2015"
The only thing the room did not have was tea however I went to the lobby and they provided me with tea for the coffee maker. I have to say that the breakfast was wonderful. The staff was wonderful and very helpful. We really enjoyed our stay. We had a balcony room in the back and it was great to sit outside and relax.
Genuine Hotels.com guest review
1 night romance trip Nov 25, 2015
Sheryl
US
2.0 / 5Fair
"Looks can be deceiving."
The room was musky when we walked in, the cleaning service had just cleaned it. This hotel is in need of some repair. And they say mountain view off balcony, (No) the only view was of the street. Hotels should have to post recent pics of the views, and rooms.Not back 20 years ago in there hay day. Would I stay again, only if the price is really cheap. The price I paid for a thanksgiving get away (No).
Genuine Hotels.com guest review
1 night romance trip Nov 25, 2015
Steven
US
5.0 / 5Outstanding
"Annual Girls Trip"
This is our 2nd time here at the Best Western for our annual Helen trip with my group of friends. The receptionist remembered us from last year which was a plus! The hotel is great and clean, the bedding is very comfortable, and the breakfast is always delicious! The fresh baked cookies are a plus too! The hotel is our favorite because of the hospitality. My friend spilled something on her shirt and they offered to wash it for her. We will definitely keep coming back for our annual girls trip!
Genuine Hotels.com guest review
1 night trip with friends Oct 17, 2015
Adorne
US
5.0 / 5Outstanding
"Helen during Octoberfest"
We had a fun mini vacation during Octoberfest. Loved the hotel, fireplace, and yummy breakfast. Shirt walk to where we wanted to go.
Genuine Hotels.com guest review
1 night romance trip Oct 31, 2015
Heather
US
5.0 / 5Outstanding
Very comfortable, clean, and convenient to sightseeing. Wish we had longer than 1 day there.The staff is very helpful and courteous. We only wish BW had better soap. Hate the smell and feel of the soap in the rooms.
Genuine Hotels.com guest review
1 night romance trip Nov 3, 2015
William
US
4.0 / 5Excellent
"Overall stay was great"
Overall stay was great front desk staff was very friendly and helpful rooms were freshly decorated only issue we had the room we were in had trash up under the bed from previous guests however when we notified the front desk the guy came down and moved our room and done everything he could to fix the issue
Genuine Expedia guest review
Other trip Nov 1, 2015
A Traveler
US
4.0 / 5Excellent
"Helen, Ga and the Gold Rush weekend and Apples"
Our room was a base of operations for trips to Dahlonega, Ellijay, and general sight seeing. Staff at this Best western was as good as it gets, Very helpful, knowledgeable about the area and how to get around.
Genuine Hotels.com guest review
3 night trip with friends Oct 16, 2015
Frank
US
4.0 / 5Excellent
A little overpriced for this hotel but it is Oktoberfest, the height of their season
Genuine Hotels.com guest review
1 night romance trip Oct 17, 2015
Elizabeth
US
3.0 / 5Good
"Typical hotel room, nothing special"
Average stay. Room was clean. Mattress pads on bed left round edges which led to feeling that you were rolling off bed unless your were in the middle. Even sitting on edge of bed felt like you were slipping off. Rooms have paper thin walls and noise from neighbors is very bad, especially around the connecting door between rooms which has no sound proofing. You can just about understand casual conversations in next room. Included breakfast sounded good, but was not. Eggs were powdered, sausage was over cooked, and everything was room temperature; edible, but no bargain. Location is near town and within walking distance to most stores, etc.
Genuine Expedia guest review
Other trip Oct 9, 2015
Ron
US
5.0 / 5Outstanding
"Helen, GA Best Western"
The Best Western Helen is very clean, close to all the fun of Helen's downtown and the best Best Western we have stayed at. Breakfast was very good. Staff was very friendly and helpful.
Genuine Hotels.com guest review
1 night family trip Sep 19, 2015
Robert
US
3.0 / 5Good
Hotel is over priced for what you get. Our first room smelled like mildew but the staff quickly changed our room no questions asked. The staff was awesome but the hotel rooms are in serious need of updating.
Genuine Hotels.com guest review
2 night romance trip Sep 4, 2015
Whitney P.
US
1.0 / 5Poor
"A Mess"
Toilet overflowed. Bathtub stopped up, filled with water and we had no housekeepers clean our room. It was extremely disappointing
Genuine Hotels.com guest review
2 night family trip Jul 17, 2015
A Traveler
US
4.0 / 5Excellent
"Close to everything in Helen"
Very nice hotel with easy access & within walking distance to Alpine Helen attractions. Behind the hotel is a park for the Chattahoochee river. Room was very clean & well-appointed with a comfy bed and extra towels (for 2). Shower clean with lots of hot water. Pool open to 11 pm. Free wi-fi. Coffee available any time in the hotel lobby. Breakfast here was phenomenal with eggs, biscuits, gravy, cereal, bagels, waffles, fresh fruit, yogurt and more. “Eggsellent” way to start the day sightseeing in Helen.
Genuine Expedia guest review
Other trip Aug 4, 2015
Chizie
US
3.0 / 5Good
"good for family/short stay"
just a 1 night quick stop. was decent not fancy. right next door to a really good restaurant/bar that had great service. 1 block behind had cool tubing which we walked to.
Genuine Hotels.com guest review
1 night family trip Jul 30, 2015
Glen
US
2.0 / 5Fair
"Disappointed"
While the location was fairly close to downtown, the room was a disappointment. There was mold/mildew in the bathroom and the entire room itself felt damp. The table was sticky and had ants on it. Although the bed was somewhat comfortable, it was hard to rest when it sounded like the "neighbors" above us were running a marathon in their room. We just expected a better experience after paying so much for one nights stay!
Genuine Hotels.com guest review
1 night romance trip Jul 18, 2015
A Traveler
US
4.0 / 5Excellent
pretty Good- Just take care of the FLIES. Flies in the Room and Flies in the Breakfast area, not Good. Everything else was fine, and Help was Courteous.
Genuine Hotels.com guest review
1 night romance trip Jul 16, 2015
mark
US
5.0 / 5Outstanding
"Returning this Fall"
Our first time at Best Western Plus. We enjoied our stay and plan to return this Fall.
Genuine Expedia guest review
Other trip Jul 17, 2015
A Traveler
US
5.0 / 5Outstanding
"Fun in Helen"
Clean Rooms, Good Breakfast & fine location
Genuine Hotels.com guest review
2 night family trip Jun 22, 2015
A Traveler
US
3.0 / 5Good
"3.5 out of 5"
The room was much cleaner than the lobby. For the amount of workers outside taking smoke breaks all day long I felt like the lobby bathroom could be cleaner. Our room was very clean but needed some maintenance work. The steepling was coming off of the ceiling, one of the lamps did not work, and the electrical outlet were not screwed in to the walls (which was a little scary).the bed was very comfortable!
Genuine Hotels.com guest review
1 night romance trip Jun 27, 2015
Laura
US
4.0 / 5Excellent
"Mid-Week Stay"
Our stay was great however there were a few issues. The a/c was terribly loud in the room and the beds were not stable. Each time someone moved the bed would move in turn waking the other person up. It seemed like the bed frames needed to either be tightened or replaced with something more sturdy. It would be nice if the hotel would offer ear plugs in the room or at the desk for guests. The hotel was very accommodating to our needs and everyone seemed very helpful. It was close to a nice restaurant Big Daddy's that had a good mixture of food. It was walking distance to mini-golf and to downtown Helen. We would definitely stay here again. Btw, they are in the midst of a remodel. We stayed in a room that was redone and we had fresh carpet and nice chairs to sit in.
Genuine Hotels.com guest review
3 night family trip Jun 24, 2015
Angela
US
5.0 / 5Outstanding
"Great place to stay"
Hotel is easy to find,staff is knowledgeable and nice,room had just been remodeled,walking distance from town.our stay was great...!!!
Genuine Expedia guest review
Other trip Jun 25, 2015
Eddy
US
2.0 / 5Fair
"Steer clear."
This is a very run down motel that had the only available room in town the night I needed. Location is good- within walking distance to the tourist area. However, while checking in a roach crawled on the wall behind the front desk. I told the receptionist who called a maintenance person to deal with it. Needless to say, I was disgusted. I had no other choice but to stay as I wasn't going to sleep in my car. The room itself was very dark and although the bed was comfortable, the room had the overpowering smell of bleach. The hotel offers breakfast, but after the roach incident- which occurred 10 feet from where they served breakfast- there was no way I was eating there. I will never again stay at a Best Western. Cannot believe I payed so much for such a dump.
Genuine Hotels.com guest review
1 night family trip Jun 20, 2015
Marida
US
3.0 / 5Good
"Vacation In Helen, GA."
We had a great time vacationing in Helen, GA. Everything was great except the hotel where we stayed. It was not terrible but we were disappointed in how the housekeeping staff took care of our room. The bathroom floor was never cleaned in 5 days. The last two days we had to empty our trash cans ourselves because housekeeping just didn't do it like they should have. We ALWAYS tip very well the housekeeping staff when we leave but this time we did not because of how they performed their job. The lobby staff was very good and the breakfast was excellent.. The location of the hotel was great but don't eat at "Big Daddy's" next door...it's not worth it! Nice park behind the hotel that is on the river if you want to cook out or have a picnic. We would stay at this hotel again but would let the front desk know that we expect more from housekeeping than what we got this time. We will tell our friends that may want to go to Helen to do the same.
Genuine Expedia guest review
Other trip Jun 21, 2015
Richard
US
5.0 / 5Outstanding
The room was very large. New bedding and very clean. We were pleasantly surprised. It was 90 degrees outside and the air worked great. Breakfast buffet was very good. Great stay
Genuine Expedia guest review
Other trip Jun 15, 2015
A Traveler
US
5.0 / 5Outstanding
"nice hotel close to almost everything"
really nice hotel,close to everything ,practically you can walk around the whole town from this hotel,hot breakfast is super and included a lot of choices,i will stay here again in my next trip to this beautiful little town.
Genuine Expedia guest review
Other trip Jun 14, 2015
Carlos
US
2.0 / 5Fair
"Good location, Bugs in room"
Good location for Helen. Room initially seemed nice. Flies and gnats in the room kept showing up, and there were bedbugs.
Genuine Expedia guest review
Other trip Jun 14, 2015
A Traveler
US
4.0 / 5Excellent
"Great hotel for your family!"
The customer service was truly great! The breakfast bar in the morning, as well as the coffee and snacks available all day were really nice. The room was clean and comfortable. Overall the hotel was quiet, considering it was in a very busy, family vacation area. The AC in the room cooled (sort of). It was very humid in the room even with the AC on. I don't know what the problem was, because it was "working", but it just wasn't comfortable and we had some difficulty sleeping because of the issues with the AC.
Genuine Hotels.com guest review
2 night romance trip Jun 5, 2015
Dale
US
3.0 / 5Good
My only problem was hearing the folks upstairs walking and the water pressure. The location wad convenient and the room nice. The staff was friendly and helpful
Genuine Expedia guest review
Other trip Jun 8, 2015
Linda
US
5.0 / 5Outstanding
"great hotel"
Had a great time. Hotel room was very clean and nice. The room was much larger than I was expected. Breakfast was very good. I would come recommend and come back.
Genuine Hotels.com guest review
1 night trip with friends Jun 5, 2015
Denise
US
4.0 / 5Excellent
"Good Hotel"
I went to Helen, GA with my mom and my 2 kids. We had an awesome 3 days vacation. It was our first time going to tubing and water park. Water park/Tubing are 5 minutes driving from this Hotel and 5 minutes from the downtown. I guess we could it walk to both places. If I had to stay in Helen I will choose this hotel again... Night average was $162 which is kind of expensive. Pool was not ready at that time, and its half size of the one shown in the pictures.
Genuine Hotels.com guest review
2 night family trip May 24, 2015
Thelma
US
5.0 / 5Outstanding
"right across the street from the river"
Cheaper than the beach on memorial day weekend, but you are still paying a premium for the location within walking distance of the bars, restaurants, and shops in downtown Helen. Also, we used the green tubing company which was right behind the hotel.
Genuine Hotels.com guest review
1 night romance trip May 23, 2015
A Traveler
US
1.0 / 5Poor
"Displeased to the max"
Was very displeased with the facility itself. The room smelled terrible moldy and was very stuffy the air did not work properly and the pool was down we were not told this upon reservation. However the staff was extremely nice and accomidated us nicely for the bad room !
Genuine Hotels.com guest review
1 night family trip May 22, 2015
nancy
US
4.0 / 5Excellent
"Nice, walking distance to shopping and dining"
Stayed here several times, only complaint was the bed did not sleep well. Nice, clean room...beautiful view from the balcony.. Will stay here again
Genuine Expedia guest review
Other trip May 21, 2015
judy
US
5.0 / 5Outstanding
"NICE ROOMS!!"
IT WAS VERY WONDERFUL PEACEFUL AND BED WAS AWESOME, SO WAS THE RELAXING JAQUZZI....JUST WENT UP TO GO FOR SMALL QUICK GET AWAY
Genuine Hotels.com guest review
1 night romance trip May 13, 2015
kathleen
US
5.0 / 5Outstanding
"nice stay"
Stayed here for 3 nights for our wedding and was very impressed. We chose the king room with a balcony and were surprised by the good size of the room. Everything was clean and comfortable. Only con is that we had to go back to the lobby to get sheets for the sofa bed since they wouldn't bring them to us, but otherwise the staff was very helpful. I would definitely recommend.
Genuine Hotels.com guest review
4 night romance trip May 8, 2015
Deirdre
US
4.0 / 5Excellent
"Helen GA"
Nice room friendly staff
Genuine Hotels.com guest review
2 night romance trip May 8, 2015
Tony
US
5.0 / 5Outstanding
"fun"
Very convenient to town. Pleasant sitting balcony and quiet!
Genuine Hotels.com guest review
1 night trip May 2, 2015
Diane
US
5.0 / 5Outstanding
"Nice little getaway to a clean hotel."
Hotel is great. Room is clean. Breakfast in the morning was a full buffet including waffles. The only thing I didn't like was the bed. Very soft and lumpy. toher than that it's a great location for Helen.
Genuine Hotels.com guest review
1 night romance trip May 2, 2015
Adam
US
5.0 / 5Outstanding
Walking distance to everything, & breakfast was great and a large variety! Rooms were very nice and clean.
Genuine Expedia guest review
Other trip Apr 25, 2015
A Traveler
US
4.0 / 5Excellent
"Nice, comfortable accomodations"
My wife and I stayed in a nice, comfortable king suite which offered plenty of room, a balcony and gas fire place. The hot breakfast was very satisfying with eggs, sausage, ham, biscuits, gravy, etc. The perfect way to start the day of sight seeing, hiking, walking and shopping. Most attractions are very close with many within a short 5-10 mile drive. Definitely looking forward to our next trip to Helen and our stay at the Best Western Plus Riverpark Inn & Conf. Center.
Genuine Expedia guest review
Other trip Apr 13, 2015
Steve
US
4.0 / 5Excellent
"Comfortable, Clean Hotel"
The hotel is nice and clean. Its in a great location next to a good restaraunt. Also, right next to the river.
Genuine Expedia guest review
Other trip Apr 13, 2015
Chase
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
  • < Previous
  • Page 1 of 5
  • Next >