The location is very is great . Walk out the door and light rail is right there. The food is very good if like Better than plain old same old menu. Great price for happy hour also. I had a local draft beer . Wife had a nice glass of wine $8 bucks total.Genuine Hotels.com guest review
"close to rose garden"
great stay breakfast was to expensiveGenuine Hotels.com guest review
"Everyone was so friendly"
We loved it! The main restaurant was closed on Saturday night which was inconvienient but ataff was helpful, smiling and pleasant.Genuine Hotels.com guest review
Everything was within walking distance and parking was very cheap for the night. Only bad thing is no fridge or microwave. Other than that very nice overall!Genuine Hotels.com guest review
We came for a basketball game. We were served at the bar, stood there for service, got served after others who had arrived after me. The bartender topped my glass with ice, argued with me about the the size of the drnk and made sny remarks towards me in front of other guests. We will not be returning. Disappointed since we expected the Hilton name to […] have more appreciation for their guests. Rooms were not fully equiped for guests, had to wait to check in as our room was not ready. Our money would have been more appreciated at motel 6 down the road. Read moreGenuine Hotels.com guest review
"With Max nearby, Portland was a piece of cake!"
We really enjoyed the hotel and the staff was very friendly and accommodating - especially Big Al! Thanks for everything!Genuine Hotels.com guest review
"Great for going to mods center"
We stay here when we go to blazer or winterhawk games. Since it is next to the max you can park your car and basically take the max anywhere you need to go. It's next to Lloyd center which gives ample shopping opportunities. The hotel is really nice and the staff is friendly. Never had a bad experience here.Genuine Hotels.com guest review
"Solid place to stay"
Great location, right next to the max transit. The only issue we had: the crank on the bottom of our door leading into the hall must have been a good 1.5-2 inches. While it wasn't very loud on our floor, things were very audible when there was traffic. Other than that it was a great hotel.Genuine Hotels.com guest review
The room was clean but tiny, very tiny. You could hardly squeeze into the bathroom. We ordered a queen sized bed but it was clearly a full size. The front desk assured me that it was a queen sized bed the tags on the sheets that said "full size" made him look like a liar. We arrived very late so the restaurant was only serving from the Bar menu, which […] was fine it had decent options. The salads were spicy but good, we ordered drinks to cool the spicy and my wife did not get hers until after we were finished eating. At the end of our meal the waitress stated that the drink order "got lost." Which amazed me since we counted 6 staff members working behind the bar and only one other table besides ours. For a place that charges $18 for a waffle (no joke its on the menu) I expected more. I booked the room 3 months in advance and requested a crib to be in the room for our child. When we arrived there was no crib and the front desk was confused about how to get a crib into our room at such a late time because everyone was gone for the night. I felt maybe it was something that should have been done in the day, like all the other hotels we've stayed at. They eventually send a man in a full blue jumpsuit which appeared to be a maintenance man to deliver the crib. Out of everyone at the hotel I thought this man, as scraggly as he appeared, was the most genuinely pleasant people to be employed by this hotel. Our stay was not horrible but for the money I urge people to stay somewhere else. Read moreGenuine Hotels.com guest review
"Great Stay and Location"
Needed a place to stay for wedding. Originally tried to get into the Red Lion, but it was booked. Went with DoubleTree. What a great choice! Others that stayed at the Red Lion were somewhat disappointed with noise (from train and other rooms) and cleanliness. Not an issue at all at the DoubleTree. Great view from room. Close to convention center, shopping, […] and food. Read moreGenuine Hotels.com guest review
"awesome hotel by lloyd center"
I love this hotel! Not only do you receive warm cookies prior to check in but great room service. May be a little pricey but well worth a great time! Some rooms have balcony and the bathrooms only have shower which is great for me...only bad thing is i wish they had microwave and refrigerator to keep food warm and drinks cold in rooms.Genuine Hotels.com guest review
Always love staying here. Close to shopping and great restaurants.Genuine Hotels.com guest review
"Mlk weekend getaway"
This doubletree does not compare with any double tree I have been to... Not in a positive way, the hotel was terrible!!! Old, dilapidated, and dirty!!! The carpets we so dirty, u could scrape of the dirt!!! The bathroom was so small, and worse it was a tiny stand in shower!!! No tubs!!! Bathroom tiles were disgusting!!! I took a shower with flip flops!!! I […] might sound too critical but if u have been to other double trees and think this might be similar!!!! Don't go!!! Cause it's not even close to other double trees I have stayed at!!! Ohhh yea they have a parking garage adjacent to hotel but you have to pay for it... Excludes room.. It was $10 a night!!! And another thing!! No wifi!!! U have to pay for that too!!! It 2014 everyone has free wifi!!!! The only positive was that it is pretty close to shopping and the convention center!!! This hotel is not worth the price!!!! Read moreGenuine Hotels.com guest review
"Bring your ear-plugs"
So I'll start with the good: Friendly staff, affordable room service, tasty food, and staff that wanted to right the not-so-good. It was important that I had a good nights sleep, but that was not the case. First the walls are paper thin, yes, I could hear everything, I mean everything, second the room leaked light from under the door (3"gap?)and from […] around the curtains, third I was interrupted by a call at 2:45 am in the morning from my the front desk, asking if I had left the water running, because someone downstairs had a leak!? Now I was awake again and the neighbors were at it again. no sleep for me. On a positive note they did give me a breakfast voucher and I received a call that a night stay voucher would be sent to me. The bed was very bouncy and decor was a little dated. I do want to thank all the staff that I encountered for being very nice and helpful. Read moreGenuine Hotels.com guest review
"Close to mall and good restaurants"
Very comfortable stay. This is the 2nd time booking a room at this hotel and it won't be our last.Genuine Hotels.com guest review
I was in Portland for some business I had at the federal building. The location of the DoubleTree was perfect. It is directly across the street. That is the reason I selected the DoubleTree. The reason I will return is the top notch service and the overall quality of the hotel and it's convienent location. Not only is it across the street from where […] I need for business it's also across the street from Loydd Center and a nice park. I will be staying here anytime business takes me to Portland! Read moreGenuine Hotels.com guest review
"Nice hotel with very good service"
I arrived in town early and was particularly pleased that they allowed me to check in well before noon. The warm cookie was great and the service at the hotel bar and of the staff was wonderful. My direct tv was not getting a great signal so I went to watch the game at the bar but when I mentioned it to the bartender he had a manger come over, somehow […] reboot my system in my room, offered me a free dirnk and was lovely about it. Rooms were decent and hotel clean. Read moreGenuine Hotels.com guest review
"Nice place, but their customer service needs work."
The hotel itself is very nice, with a full-service bar, restaurant, coffee bar, and a mall right across the street. For that, I have no complaints. My only complaint is with their process of putting a hold on your credit card for "incidentals". Most hotels do this, it's usually a smooth process. A pending transaction appears on your account, and after […] a few days, it goes away. With DoubleTree, not only has it not gone away after a week, but it's no longer "pending", instead it has gone through and cleared. When I called last week, they said that is normal for them and the reversal should soon follow. Right... still waiting. Read moreGenuine Hotels.com guest review
"Great stay in walkable area"
Hotel staff were helpful and friendly. The hotel was right across the street from a mall and surrounded by restaurants. Also close to public transportation. Wonderful stay, would stay here again! Plus the warm cookie!Genuine Hotels.com guest review
Disappointed that we were put on the fifth floor with a dog. We pay per night for dog stay and would prefer to be closer to ground level. Price per room was much more than our last stay and given convenience and price, may prefer to stay somewhere else next time.Genuine Hotels.com guest review
"Only place to stay in Portland"
GREAT HOTEL. Close to everything in the Rose District and light rail is just across street to get you to other parts of the city. Staff is great and facility is super pet friendly. We love to stay hear and will continue to stay for our trips to Portland.Genuine Hotels.com guest review
Rooms are nice size. We had one room with a broken curtain, another room with a smell, but final room was pleasant.Genuine Hotels.com guest review
"Very convenient location!"
Enjoyed our stay! Would like to have been aware of parking fees ahead of time, but would not have kept me from booking room. The only negative about room comfort, was that it was frigid upon our arrival. It would have been very welcoming to have the room at least 68°F. It took crawling into bed and nearly 30 minutes to bring to comfortortable tempe […] rature. Read moreGenuine Hotels.com guest review
My husband and I stayed here while we were in town to see a Portland Blazers game/time away from the kids. Overall the hotel was great, and I would recommend/stay there again. We ordered room service right before they shut it down and it was probably some of the best we had (and they were just sandwiches). The room was clean, neat and comfortable, though […] our mattress was probably too soft (we have Tempurdic mattresses at home) everything else was great. One very slight downfall was that there was something else going on in the hotel that caused it to be busy and the elevators were slow. We were up on the 10th floor, so not much could be done and we weren't in a hurry at all. Read moreGenuine Hotels.com guest review
Very niceGenuine Hotels.com guest review
"Centrally located and easily accessible"
We stayed at this location for a night. Access to the location was easy. It's located right opposite to a mall and just across from the Portland Max station both of which was extremely useful. The rooms were large and comfortable but a bit dated though. Also noticed that the sound insulation was not all that great during the night. There were 2 towers […] and unfortunately the directions to rooms were not clear depending on where you land up in the elevators. Overall we give it a 4 star rating for location and ease of access. Read moreGenuine Hotels.com guest review
"very nice and reasonably priced"
Location was nice, walked to mall for quick bite since we came in late. then walked area next day without much trouble. 2 different hotel staff gave us recommendations with maps. Nice and helpful!Genuine Hotels.com guest review
"I have zero complaints!"
Nice hotel all around.Genuine Hotels.com guest review
"Holiday Get Away"
Loved it! I have been to this hotel once before and even then I was pleased. The staff are so nice and understanding. LOVE THE ROOMS. And the cookies are great too!Genuine Hotels.com guest review
We where over all very pleased with our stay, the location was perfect with in walking distance on the Loyed Center Mall!! And super short drive to the Saturday market, over all our stay was perfect and we will be staying again .Genuine Hotels.com guest review
Response by DoubleTree by Hilton Portland Amberly, Thank you for your recent stay and positive review. I am delighted to read you had a positive experience at our property. On behalf of our entire team, thank you for your business and we look forward to your next stay. Kind regards, Terry Goldman - Hotel Manager
A very special experience with Doule tree!!! All facilities are good!!Genuine Hotels.com guest review
Response by DoubleTree by Hilton Portland Thank you so much for the very nice comments. I am glad you enjoyed your experience at our hotel.
"A solid bet"
Room was not large or fancy, but very clean, comfortable and well-maintained.Genuine Hotels.com guest review
Response by DoubleTree by Hilton Portland Thanks for taking the time to comment on your stay. I am glad to read you enjoyed your experience with us.
"Close to shopping"
Perfect for black friday shopping.. movies etc. Very clean, comfortable, quiet. Be advised there is a $20 parking fee first night $10 thereafter.Genuine Hotels.com guest review
Response by DoubleTree by Hilton Portland Thanks for your recent stay and great review. I am so glad you enjoyed the location and your room. Thanks for sharing the information about parking, the rates are actually based on the day of the week. Sunday through Thursday is $20.00 a night and and Friday and Saturday are $10.00. Thanks again and I hope to have you stay with us again soon. Kind regards, Terry Goldman - Hotel Manager
Nice hotel. A little dated. Improvements could be made to interior guest halls. Rooms are very nice and could be updated as well.Genuine Hotels.com guest review
Response by DoubleTree by Hilton Portland Thank you for your recent stay. I appreciate your business and your feedback. We have heard the owners may be approving some renovation dollars for next year and can't wait! Thanks again.
"quick stay but nice place for reasonable price"
Don't know much about Portland but what I gathered is the area this hotel is located is a little interesting, but not scary. Once inside though, its very nice. The elevators are fairly old, but all else was nice and in great shape. Very comfortable and clean. Wouldn't think twice about booking again, especially if had another discount on rate.Genuine Hotels.com guest review
Quick easy check in. Close to the max, rose garden and not too far from restarunts and bars.Genuine Expedia guest review
Response by DoubleTree by Hilton Portland Thank you for your recent stay and positive rating. I also appreciate the comments about our location. We hope to have you stay with us again soon.
"Over priced for a midweek stay."
The hotel was ok, not great.Genuine Expedia guest review
"Very Nice But"
The reason I said the hotel staff was disappointing is because Roger's wallet was stollen at the Expo. When someone called the hotel and said they had found it, the person at front desk asked no questions as to what their phone number or any other ques6ion at all. Person said he would bring the wallet to the hotel that afternoon but never came by to […] return the wallet. I felt that they should have let security know about the phone call and handled the phone call inaccurately. Read moreGenuine Expedia guest review
"Great value- felt like royalty!"
Was a beautiful place to rest and take in the city. Centrally located, helpful and kind staff, and of course, the cookies! Had a great time.Genuine Hotels.com guest review
"Beautiful room & lobby"
What? Charging me for internet and parking? We were not told that we'd have to pay $20 to park in their lot. Lots of other parking available nearby that would have been safe and free. It's a bummer to get a good price on a nice hotel and then get dinged with enough unexpected charges that I really didn't save money on this one. Bed was way soft.Genuine Expedia guest review
"excellent place to stay"
I was there for 1 night for a concert, the hotel was very clean, the staff were very friendly and courteous. I will definitely stay there again. The room was very clean, bed was very comfortable.Genuine Hotels.com guest review
The experience was good. We had a problem where my car keys got missing from the valet parking and that made us really nervous for more than an hour as they could not find it. They should be more alert in making sure these things are not repeated again as the keys included many other stuff and if lost could have been very bad .Genuine Expedia guest review
"Good, Several Issues"
I arrived to a clogged toilet and my TV stopped working several times. I finally figured out after the third visit by maintenance to unplug the TV and let it sit for 5-10 minutes and it would reset itself. I had to do this 4-5 times in the two days I was there. The food onsite was good but not great. The parking garage price is highway robbery.Genuine Hotels.com guest review
"Quality Service, Prime Location"
The front desk staff was friendly both at check-in and check-out, the room had a great view of the city, and the hotel is very close to a MAX station, which was incredibly useful. Within walking distance to the Rose Garden and right across the street from a shopping mall.Genuine Hotels.com guest review
"Great hotel righg on the MaxRail line"
Very convenient red line ride from the airport. Very nice place. I will stay here again for sure.Genuine Expedia guest review
Excellent stay for the price. Clean and nice hotel. Great location if your attending an event at te rose quarter or convention center. Right next to a MAX station.Genuine Expedia guest review
Sink didn't work well to turn off, otherwise nice stay.Genuine Hotels.com guest review
Came in from the coast for a overnight quick trip. Great central location, good food, good service. Would use this hotel for our weekends in the city.Genuine Hotels.com guest review
Great convenient location. Surprisingly quiet room for a Saturday night. Front desk staff were attentive and courteous.Genuine Hotels.com guest review
"LOVED this Hotel"
In a great central location with excellent views. Large rooms, very comfortable, excellent food, everything was perfect. Will stay here every time I return to Portland.Genuine Hotels.com guest review
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