"Decent room close-in"
The hotel was fine. Our room didn't have a great view but it was decent. There's a lots of construction around right now (2014). The area is sorta convenient, sorta not. You are near transit and very close-in, and yet you can walk around for a while before finding quality dining. Close to the mall if you're into that.Genuine Hotels.com guest review
"Lovely hotel near Lloyd Center"
This is a very well-appointed, well-staffed, lovely, and comfortable hotel. Quiet charming atmosphere in the public areas of this hotel. Excellent restaurant. Great coffee bar.Genuine Expedia guest review
First time I stayed at this location, it was fantastic! From the moment I got there, I was welcomed by the staff. The rooms are clean, views are incredible (Mt Hood, 9th floor balcony). There is a mall across the street with tons of shopping and food, as well as other places within walking distance. Great work out room and good food with a breakfast […] buffet and bar...... Easy to get on and off the Interstate and all for a great fair price! Highly recommended. Read moreGenuine Expedia guest review
"Nice hotel, great location"
Nice hotel, elevators a bit slow When we booked it on line we had special instructions and asked for a roll away bed. It was not there, by the time we got to the room, it was just not worth the hassle so we did not notify the staff.Genuine Hotels.com guest review
Good location. Max stop across streer. Warm cookies!Genuine Hotels.com guest review
very niceGenuine Hotels.com guest review
"It's an ok hotel for what you pay."
Entrance and lobby were very nice when walking in. When walking to your room everything seemed out dated compared to lobby area. The room was small but clean. My credit card was over changed and still waiting for a response for some " extra charges "Genuine Expedia guest review
"Great place for the value."
My husband and I drove to Portland to attend the Fleetwood Mac concert there on 11/22/14. We found the hotel to be clean, the staff friendly and helpful, and the hotel was located close to downtown and other great neighborhoods. We had a great time.Genuine Hotels.com guest review
"Favorite in Pdx"
Love this place. Ecologically oriented, comfy beds, great food, close to where I am going. I'll try to stay here as much as I can in the future.Genuine Expedia guest review
"Busy hotel, friendly staff"
We stayed on the night of a Fleetwood Mac concert at the Moda center, and the hotel was packed. The restaurant was packed for breakfast the morning after, but the staff in the restaurant was as accommodating as they could be. The room was clean, but not perfect, as the bathroom floor didn't look to have been swept out. There was nothing that was overly […] off-putting, however. Parking was convenient, check-in was a breeze. Largely clean room, very friendly (BUSY) staff, good service, good rates. Read moreGenuine Expedia guest review
"Close to downtown locations. Comfortable."
Staff was excellent. Fitness room had plenty of equipment and free weights, which are not available in most hotel fitness rooms.Genuine Expedia guest review
Was very nice, did not know i needed room card to get my car out after check out.Genuine Hotels.com guest review
"The only thing I was impressed with was..."
Everything was great, however I did find it odd that you have to pay an additional $20 to park in the garage over night. I've never stayed at a hotel where it's an additional charge to park in there parking lot/garage. Other than that, the staff was wonderful, the hotel was clean.Genuine Hotels.com guest review
Excellent location. Easy to get around.Genuine Hotels.com guest review
Hotel needs some work done as far as the room itself. Not what I expected for the price that I paid for. Normally hotels have extra toilet paper but this one didn't...Staff were great but the room was not what I would off normally stay. Thanks for everything though. More power to all of you!Genuine Expedia guest review
This was an excellent hotel all around. They had an efficient check-in process, my room was clean and well appointed, and hotel service was all-around great.Genuine Hotels.com guest review
"Yet another excellent Doubletree location"
Excellent hotel! Doubletree always delivers and this one was no exception.Genuine Hotels.com guest review
It was a great stay. Close to the moda center.Genuine Hotels.com guest review
Excellent experience after a long day of travel. Would stay again if visiting portlandGenuine Hotels.com guest review
Nice accommodations. Convenient to light rail stop, convention center. Restaurant had good selection - local beers, etc. Would stay there again and recommend to others attending function at convention center.Genuine Hotels.com guest review
The beds were not comfy. The blankets and sheets, and the room itself, smelled of old, moldy laundry. The room felt a little too damp. I was not able to sleep at night because I hated the smell of the room.Genuine Hotels.com guest review
"forget about downtown hotels"
This place was super nice, easy to downtown and a third of the price. Even the famous concert artists all stayed here. Great restaurant and fancy bar. Sweet potato tater tots were off the hook! I will always stay here after years of staying in $300 a night rooms downtown no reason with this place. Spent 3 days seeing the sights of portland was easy […] from here.. a cab late night was only $7 for 4 people from downtown. Read moreGenuine Hotels.com guest review
"Everything was great until check out..."
My friends and I drove out of town for a concert that was happening nearby. The hotel was amazing. The quality of everything was out of this world. The only issue I had was with my room charges. The front desk failed to inform me of a $20 tourism tax. If I would have known about such hefty taxes, I would have never paid $10 for parking. Parking is free […] at the mall less than a few feet away. Read moreGenuine Hotels.com guest review
Definitely coming back!!Genuine Hotels.com guest review
"A definite upgrade from the Motel 6"
I spent a night in the nearby Motel 6 before coming here. It was a definite upgrade. The rooms were nicer with better amenities. The staff was also more professional (though I had no issues with the people at the Motel 6 either). The bed was FAR more comfortable at the DoubleTree.Genuine Hotels.com guest review
"Great for a weekend downtown or a couples getaway"
Had a group of friends in town visiting, we all decided to stay here and go out downtown. Nice hotel, great rooms, convenient public transit and cab service and it's significantly more affordable than hotels downtown plus there is an available parking garage that you can leave your car or valet.Genuine Hotels.com guest review
Near public transit that will take you right to the city center. Affordable, polite and clean. Great stay.Genuine Hotels.com guest review
The only frustrating thing was I booked two rooms. The first room had 3 people and the second room had one person. I also booked the second room with a different name so they would be able to check in separately. When I went to check in the hotel informed me that both rooms had my name on it and 1 single queen bed in each room. I showed them the itinerary […] that showed 3 people in the first room and they said sorry that was not the information they had. Initially they were not able to help the situation other than charge me more money for another bed. I showed them the email stating 3 people in the first room. After 20 minutes of going back and forth and asking to speak with a manager, they corrected the situation and gave us a second bed for the first room as I had originally booked at no additional cost. It was frustrating that Expedia and Hilton are not in better communication and the guest has to deal with it! Overall, they did correct the situation and I will stay there again. But I will print the page that shows the bed accommodations and not just the number of people in the room. Read moreGenuine Expedia guest review
Not very kids friendly, cable channels didn't offer a lot kid wise, view wasn't all that great... No breakfast included. Also, cost quoted on hotels.com check out didn't include the 45$ additional charges.Genuine Hotels.com guest review
"Not awful, not special."
It was Fine. Nothing special. Clean, straightforward, full of wedding guests, trade show atendees, and gamers from the convention down the street. I had initially requested a room with two beds but Hotels.com comverted that to a single queen (according to doubletree, but not my records.) Took 30 minutes and a signifigant cost to "upgrade" to two beds. […] Then there was the rude parking lot attendant with so social skills what so ever. Not the most pleasant intro to the hotel. Otherwise, "fine." Read moreGenuine Hotels.com guest review
"Quick trip to Portland"
Staff were extremely friendly and helpful from check-in to the end of the trip. The beds were so soft and comfortable, I didn't want to get up at all. I would definitely stay here again!Genuine Expedia guest review
"Convenient location if no car"
The room feels classy, cozy, comfy. At first. Then all the little details slowly emerge. If this were a $70 motel, I would overlook all this, but for the hard earned money I spent for the convenience was not worth the jacked up price. The employees are not rude, but they made me feel like they wanted to stab me in the face with a butter knife when they […] spoke to me...with their sickly sweet and condenscending tone. They do not acknowledge your prescence until you are two feet away from their face. I encountered one sweet cleaning lady, however she did not speak English and it took a lot all my best charade skills to communicate what I needed. The room was not cleaned by a detailed minded person... Curly hairs on bathroom floor. White bedding was clean, but numerous visible stains everywhere. Disgusting stains on curtains. Remote for tv was oily. Leftover Chicken (?) on the desk. The worst inconvenience...NO MINI FRIDGE. My room was across from the elevator so all night I could hear it moving, buttons beeping, people talking as they waited and got off on their floor. However the location is fantastic if you are using the light rail to catch all the normal Portland attractions, zoo, Saturday market, moda center, airport. Another plus, mall across the street. You think you are paying for luxury, when it is actually just for convenience. Though I don't see how a hotel without mini fridges in the room is convenient. There is no care or pride taken at this degrading hotel. Read moreGenuine Expedia guest review
"allergic to feathers"
Down filled comforters and pillows ruined my stay. Many are allergic to down. Phone was not answered twice when I arrived asking for help w/ parking. My 6:00 wake up call never happened on Sat.Genuine Hotels.com guest review
"Comfy, spacious room"
Our room was nice and large and very comfortable. The bed was very comfortable. The room was nice and clean.Genuine Expedia guest review
We love this hotel and the cookies! We also found out on our last day that they provides bicycles for us to ride around town and it was free!Genuine Expedia guest review
Booked this room last minute for business travel. Unfortunately,the same weekend as comicon and a bunch of conventions. Of course,it was priced to gouge tourists. As was every other room near city center. The room was SMALL!! No fridge,no microwave,no free wi-fi. Aren't these all standard by now people? It's one of those musty enclosed tower hotels […] that has not had fresh air enter it since they sealed the windows shut decades ago. There's a gap under the door so the light from the hallway seeps in,as do voices from other guests. I went outside the room,stuck my hand under the door and waved to my girlfriend. Be aware in addition to your room you also have to pay for parking, a city AND state lodging tax(??!!!) and a two percent tourism asmnt(don't know either..but it's on the bill !!). You want crisp sheets? Sounds like you're sleeping on a giant diaper. And the pillow feels like a hackey sack that's lost most of its beads. In conclusion,you could do way better with your hard earned vacation money. Read moreGenuine Expedia guest review
Old and dated, but comfortable and clean. Just fine.Genuine Hotels.com guest review
"Old facilities, small and expensive."
I would have rated this 2 stars, but the staff was very friendly, especially when the lady at checkout asked how my stay was. I said it was just ok, and she wanted to know why. I was in a rush and reassured her that the staff was very friendly, but didn't want to go into the details, and she kindly took the parking charges off my bill. That made my […] day, enough for me to consider staying at a Hilton again. To me, this hotel is for business travelers only. Expensive and small, and everything is charged (internet and parking are never charged at a Motel 6, but facilities are not much if any better than a Motel 6). Luckily, the staff made up for this at checkout. I would not stay at another Hilton if it weren't for her. Thanks, Lisette. Read moreGenuine Expedia guest review
"Fell a little short of good service"
I pre-ordered a cab on Thursday for Friday. The cab was not ordered. I stayed for 4 days and each day less and less was cleaned up in my room. The beverage machine on the 8th floor took my money and gave no product. Only one of the two elevators were in service for the majority of my stay. On the bright side, my bed was comfortable.Genuine Hotels.com guest review
"Close to the moda Center"
The hotel was great but when I went to check out and they gave me my bill I was not expecting a $20 parking garage charge because it was posted for everyone else using the garage $14...so what was up with that??? I think Hotels charging $233 (including taxes) should at least provide parking!!!Genuine Hotels.com guest review
We arrived at the hotel Thursday the 18th with the intention of staying 2 nights. Thursday night we had dinner with family at a local Italian Café. Since we had taken a three hour drive from Seattle earlier in the day and I had had a cardio stress test right before our departure we both were looking forward to a sound nights sleep. The room was very […] clean and the bed was comfortable. Normally I would have a slight back pain in the morning when sleeping in any bed but our Sleep Number bed but the bed at the hotel did not cause any discomfort. We got up early and met our daughter and her husband for breakfast. Right after we returned from breakfast we received a call from the place we boarded our dog. She had suffered a mild seizure of some sort. WE checked out early ( a day early) yet the hotel did not charge us for "early check-out" due to the nature of the situation. The staff was very helpful and energetic. The room was nicely appointed and the bed was great. To top it off the location is wonderfully close to all things in downtown Portland. We will stay there again. Read moreGenuine Expedia guest review
"Discriminates against disabled people"
Discrimination and broken promises. Will never stay at any hotel of any brand because of the actions if the staff at DoubleTree HiltonGenuine Hotels.com guest review
"pleased with this choice"
Overall I was happy with my stay here. The room was attractive and comfortable. My one complaint is that I kept hearing a strange noise that sounded like a tennis ball being hit ocassionally outside my window. I was on the fourth floor so that couldn't have been possible. I never did figure out what it was but I could sleep through it so I didn't care […] that much. Read moreGenuine Hotels.com guest review
"Very nice room at reasonable price."
Staying at such a nice hotel for our vacation enhanced the trip. The location near the Lloyds Center was great for the shoppers and the light rail was just outside the front door for those of us who wanted to see the sights. The room was very nice and very well maintained. The staff was helpful.Genuine Hotels.com guest review
"I liked it but beware, they charge for parking."
The hotel itself was fine. Very comfy bed and very close to downtown Portland. My issue was that parking was not free and it made no mention that I had to pay once I got there. $30 later I leave with a sour taste in my mouth.Genuine Hotels.com guest review
"Good customer service."
We had a King room with a balcony looking out over downtown. For the price of the room each night, we got a pretty good value. The only thing that I would've liked that was not an option was a refrigerator and/or microwave. The balcony was pretty nice and the bed was comfortable. We had 1 bad experience at the hotel that was apologized for: When we […] arrived there was a pair of underwear and socks left in the drawer of the dresser - not disgusting or entirely awful, but we told the front desk to make sure they didn't just stay there. They had someone remove the items in a matter of 10 minutes and about 45 minutes later we got back to our room and they had left a full block of Tillamook cheese and a large bag of pepperonis with crackers and a plate ad silverware along with a note apologizing for not having them cleaned out before we arrived. I really thought they went the extra mile! I do recommend this hotel to any traveler. Read moreGenuine Expedia guest review
It was very enjoyableGenuine Hotels.com guest review
"Review of the Double Tree Hilton Hotel in Portland"
Very friendly staff who go out of their way to be helpful.Genuine Hotels.com guest review
Was impressed with not only quality but size of the room and bathroom. Nice staff, very helpful.Genuine Expedia guest review
"Nice hotel close to the Max and Moda Center."
Our experience was very nice. We were going to a concert at the Moda Center and it made it nice that the Max was right across the street from The Doubletree.to take us to the venue. We also had an early flight out of PDX and the connection to the freeway was close by. We would highly recommend this hotel.Genuine Expedia guest review
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