"Adequate, no frills or thrills"
Beds were comfortable for my one-night stay. Food in the facilities and well-located away from the hustle-bustle but close enough and accessible. Plain room, spacious. No sense of home-away from home but a little more than adequate. Really enjoyed the balcony. All in all, I would stay there again.Genuine Expedia guest review
Our stay at your hotel was okay. From the pictures on your webiste, we thought it would be alot nicer. Very disappointed that there was no microwave or a mini fridge to store anything. We have kids and there was nothing kid friendly about the room. The beds were nicely made but the sheets were stained and luckily it was on the bottom therefore we did […] not have to use it otherwise there would of been a compliant to concierge. Other guests were very loud and obnoxious arguing in the hallways of the floor we were staying at. Read moreGenuine Expedia guest review
I was booked at this hotel for a conference that I would be attending at the Oregon Convention Center. Location-wise, this place was great--literally across the street from a MAX stop and only two stops away from the convention center. There was also a mall with a food court and restaurant attached that was only about a block and a half away. However, […] the hotel itself did not impress me much. My room was VERY small--barely enough room for the queen sized bed and desk they shoved in there--, and the bathroom area was small as well. I was also disappointed by the cleaning crew--I ordered room service on my first night, and they LEFT THE FOOD in my room after cleaning it. There was also clearly stuff on the floor that they did not vacuum in their "cleaning" of it. Moreover, every time I ordered room service, the food arrived cold and tasted rather ill-prepared. Overall, I like the hotel for its location, but if you're paying anything close to the rack rate, choose another location. This place is rather outdated and in need of an overhaul. Read moreGenuine Hotels.com guest review
Very helpful. Nice place awesome cookies.Genuine Hotels.com guest review
"Easy access to everything"
Convenient, Clean, and Comfortable. Easy access to shops and restaurants.Genuine Hotels.com guest review
Everyone at this hotel is courteous and friendly - we've stayed here a few times and it is consistently nice.Genuine Hotels.com guest review
We loved everything about the Hilton DoubleTree in Portland and would highly recommend it to others. The friendliness of the staff is what struck us the most. They all offered us high quality service.Genuine Hotels.com guest review
"Great for event at Moda center"
Convenient, parking was more money than stated on hotels.com. $20/night Sun-Thursday, but overall great place to stay.Genuine Hotels.com guest review
"Perfect for downtown"
Came up to go enjoy a night in downtown Portland and loved the hotel. Close to Max line which made going downtown easy. Good location and great rates compared to others in the area. Very nice hotel.Genuine Hotels.com guest review
I enjoyed my stay at the hotel. The only concern was that the bathroom could have been cleaner.Genuine Hotels.com guest review
"4 blocks from Oregon Convention Center"
The one negative is the cost of parking. $10 a night. DoubleTree (Really all Hilton properties) should be honest with their prices and include the cost of parking. That way I could have paid in advance for everything. OK Second Negative - restaurant prices. IT was simple - I didn't eat at the hotel (A previous stay taught me that. Good Food Good Options, […] but overpriced, at least for Breakfast.. Pool is outdoors so not available this time of year. Everything else is a real positive IMPO. Good location (I was going to an event at the OCC), fairly easy access. Reserve the larger rooms, that puts you in the new wing. This is a MUCH better place to stay than the nearby Red Lion! Read moreGenuine Hotels.com guest review
"Need refrigerator in room"
Like the room stayed in larger room but should have drinking water and fridge.Genuine Expedia guest review
"Nice staff great comfort"
Really enjoyed my stay here the staff was really friendly the room was clean. One thing I would add to the to the room would be a cooler tho overall everything else was greatGenuine Expedia guest review
"Depends on your reason for staying there"
I was staying for a couple of weeks before I moved into my new apartment nearby, in order to take care of all the business I needed to do. everything was fine except that there was no refrigerator in the room. As I don't drink alcohol i needed somewhere to keep fresh milk for tea and coffee. There were not enough teabags for me. Similarly, a microwave […] would have been helpful, as I didn't wish to eat in the noisy restaurant in the evenings and there was only one place in the neighborhood as an alternative. I was staying for nearly 2 weeks and preferred to eat a main meal at noontime. Otherwise the staff were helpful. The hotel was comfortable and very convenient to public transportation, as I do not drive. Read moreGenuine Expedia guest review
"A super place!"
Totally affordable enjoyable relaxing with everything we needed!!!!! The customer service was outstanding that are willing to go out of their way to make sure their consumers were happyGenuine Hotels.com guest review
Within walking distance to mall and public transportation. Went to Portland to seee a Trail Blazer game. Moda Center is about 2-3 stops on the Tri-Met from the hotel. I was very satisfied with this location. Sunday morning brunch was convenient...especially because it was pouring rain outside and did not feel like going out in the weather. The free […] COOKIE at check in was delicious..had to buy some to bring home Read moreGenuine Hotels.com guest review
I liked the staff . There was no fridge in my room , didn't like that . Water would have been a nice addition too .Genuine Expedia guest review
The restaurant- the Mahatonah? Grill was amazing! Great service- great food - and great drinks. The bed in the room was so comfortable! The room was a little small and so was the t.v.- that's the only reason I didn't give 5 stars for everything. Also it was surrounded by other hotels- not much you can explore on foot.Genuine Hotels.com guest review
"Great hotel and reasonably priced."
Hotel was nice, pretty clean and staff was great. The hotel was in a perfect location. Close to Downtown and Freeway.Genuine Hotels.com guest review
Wish they had a mini fridge and the room would have been bigger for the price. I could have saved by staying at the shilo inn instead. They had a mini fridge and the room was bigger for half the price!Genuine Expedia guest review
We arrived on a Saturday night at 9pm. We did not see a valet service so we self parked in the garage. Check-in was quick and easy and we were informed the garage was $10 a night parking. We enjoyed our spacious room and comfy beds. Toiletries and towels were very nice. The hotel was quiet and had a view of Portland. We had the breakfast buffet in the […] morning. It was excellent food, but could use more staff to fill drinks, clear plates, and take hot entrée orders. Overall it was an excellent stay. Read moreGenuine Expedia guest review
There were men who would knock on our door at around 1am which was a little concerning. and They kept coming back. We felt very unsafe. Also the extra carry away bed was not delivered even after 3 hours.Genuine Hotels.com guest review
The location is very is great . Walk out the door and light rail is right there. The food is very good if like Better than plain old same old menu. Great price for happy hour also. I had a local draft beer . Wife had a nice glass of wine $8 bucks total.Genuine Hotels.com guest review
"Hotel close to Moda Center."
Four of us came from Seattle to watch a Trailblazer game. We stayed at the Double Tree. It was a short walk to the game which was perfect. After the game we hopped on the tram an took it back up to the hotel. The staff was super friendly an helpful. We ordered breakfast from the hotel an the food was good. Great over all experience.Genuine Expedia guest review
"close to rose garden"
great stay breakfast was to expensiveGenuine Hotels.com guest review
"Everyone was so friendly"
We loved it! The main restaurant was closed on Saturday night which was inconvienient but ataff was helpful, smiling and pleasant.Genuine Hotels.com guest review
Everything was within walking distance and parking was very cheap for the night. Only bad thing is no fridge or microwave. Other than that very nice overall!Genuine Hotels.com guest review
"Close to rose garden"
You have to pay to park in their parking. It is ten dollars extra. Staff is great and hotel is decent. Do not leave a cash deposit as they literally treat you like a thief and send someone to check the room and count the towels.Genuine Expedia guest review
"Double tree double booked"
Arrived at hotel, checked in, went up to room to find people already in the same room. Awkward! Went back to front desk to explain the matter to find that was the last room available, was not offered an upgrade or refunded.Genuine Expedia guest review
We came for a basketball game. We were served at the bar, stood there for service, got served after others who had arrived after me. The bartender topped my glass with ice, argued with me about the the size of the drnk and made sny remarks towards me in front of other guests. We will not be returning. Disappointed since we expected the Hilton name to […] have more appreciation for their guests. Rooms were not fully equiped for guests, had to wait to check in as our room was not ready. Our money would have been more appreciated at motel 6 down the road. Read moreGenuine Hotels.com guest review
"Funky bedding but great overall!"
Funky bedding ("duvet" around down comforters were actually a sheet on either side of the down comforter) & beds a lil hard for my tastes but everything else about the rooms, the staff & hotel otherwise was great!! Also great parking costs, especially Friday and Saturday nights with self park only $10. Way cheaper than most places!Genuine Expedia guest review
"Great place if you can afford it"
My experience was great. No complaints. The only thing that hurt when I left was my wallet. Perhaps prices were raised because it was Valentine's Day weekend?Genuine Expedia guest review
"With Max nearby, Portland was a piece of cake!"
We really enjoyed the hotel and the staff was very friendly and accommodating - especially Big Al! Thanks for everything!Genuine Hotels.com guest review
"Great for going to mods center"
We stay here when we go to blazer or winterhawk games. Since it is next to the max you can park your car and basically take the max anywhere you need to go. It's next to Lloyd center which gives ample shopping opportunities. The hotel is really nice and the staff is friendly. Never had a bad experience here.Genuine Hotels.com guest review
"Quick Portland Trip"
The hotel was very busy with lots of groups holding meetings. Our check in was very quick; the staff was very friendly. The room was very nice; bathroom floor had some hairs (ick) but other than that everything was spotless. The pillows were awful - down but were flat; down comforter on the bed had no cover - I hope it's washed after every visit.Genuine Expedia guest review
"Solid place to stay"
Great location, right next to the max transit. The only issue we had: the crank on the bottom of our door leading into the hall must have been a good 1.5-2 inches. While it wasn't very loud on our floor, things were very audible when there was traffic. Other than that it was a great hotel.Genuine Hotels.com guest review
The room was clean but tiny, very tiny. You could hardly squeeze into the bathroom. We ordered a queen sized bed but it was clearly a full size. The front desk assured me that it was a queen sized bed the tags on the sheets that said "full size" made him look like a liar. We arrived very late so the restaurant was only serving from the Bar menu, which […] was fine it had decent options. The salads were spicy but good, we ordered drinks to cool the spicy and my wife did not get hers until after we were finished eating. At the end of our meal the waitress stated that the drink order "got lost." Which amazed me since we counted 6 staff members working behind the bar and only one other table besides ours. For a place that charges $18 for a waffle (no joke its on the menu) I expected more. I booked the room 3 months in advance and requested a crib to be in the room for our child. When we arrived there was no crib and the front desk was confused about how to get a crib into our room at such a late time because everyone was gone for the night. I felt maybe it was something that should have been done in the day, like all the other hotels we've stayed at. They eventually send a man in a full blue jumpsuit which appeared to be a maintenance man to deliver the crib. Out of everyone at the hotel I thought this man, as scraggly as he appeared, was the most genuinely pleasant people to be employed by this hotel. Our stay was not horrible but for the money I urge people to stay somewhere else. Read moreGenuine Hotels.com guest review
"Great Stay and Location"
Needed a place to stay for wedding. Originally tried to get into the Red Lion, but it was booked. Went with DoubleTree. What a great choice! Others that stayed at the Red Lion were somewhat disappointed with noise (from train and other rooms) and cleanliness. Not an issue at all at the DoubleTree. Great view from room. Close to convention center, shopping, […] and food. Read moreGenuine Hotels.com guest review
"awesome hotel by lloyd center"
I love this hotel! Not only do you receive warm cookies prior to check in but great room service. May be a little pricey but well worth a great time! Some rooms have balcony and the bathrooms only have shower which is great for me...only bad thing is i wish they had microwave and refrigerator to keep food warm and drinks cold in rooms.Genuine Hotels.com guest review
Always love staying here. Close to shopping and great restaurants.Genuine Hotels.com guest review
"Mlk weekend getaway"
This doubletree does not compare with any double tree I have been to... Not in a positive way, the hotel was terrible!!! Old, dilapidated, and dirty!!! The carpets we so dirty, u could scrape of the dirt!!! The bathroom was so small, and worse it was a tiny stand in shower!!! No tubs!!! Bathroom tiles were disgusting!!! I took a shower with flip flops!!! I […] might sound too critical but if u have been to other double trees and think this might be similar!!!! Don't go!!! Cause it's not even close to other double trees I have stayed at!!! Ohhh yea they have a parking garage adjacent to hotel but you have to pay for it... Excludes room.. It was $10 a night!!! And another thing!! No wifi!!! U have to pay for that too!!! It 2014 everyone has free wifi!!!! The only positive was that it is pretty close to shopping and the convention center!!! This hotel is not worth the price!!!! Read moreGenuine Hotels.com guest review
Clean facilities and friendly, helpful staff.Genuine Expedia guest review
"Nice hotel close to public transportation"
Great hotel to accommodate basic needs. The hotel is near public transportation, a mall, and about 30 mins from PDX.Genuine Expedia guest review
Staff was very nice and knowledgable. Room was clean. Nice view. No fridge in room, but comfortable bed. Would stay here again.Genuine Expedia guest review
"Bring your ear-plugs"
So I'll start with the good: Friendly staff, affordable room service, tasty food, and staff that wanted to right the not-so-good. It was important that I had a good nights sleep, but that was not the case. First the walls are paper thin, yes, I could hear everything, I mean everything, second the room leaked light from under the door (3"gap?)and from […] around the curtains, third I was interrupted by a call at 2:45 am in the morning from my the front desk, asking if I had left the water running, because someone downstairs had a leak!? Now I was awake again and the neighbors were at it again. no sleep for me. On a positive note they did give me a breakfast voucher and I received a call that a night stay voucher would be sent to me. The bed was very bouncy and decor was a little dated. I do want to thank all the staff that I encountered for being very nice and helpful. Read moreGenuine Hotels.com guest review
"Close to mall and good restaurants"
Very comfortable stay. This is the 2nd time booking a room at this hotel and it won't be our last.Genuine Hotels.com guest review
I was in Portland for some business I had at the federal building. The location of the DoubleTree was perfect. It is directly across the street. That is the reason I selected the DoubleTree. The reason I will return is the top notch service and the overall quality of the hotel and it's convienent location. Not only is it across the street from where […] I need for business it's also across the street from Loydd Center and a nice park. I will be staying here anytime business takes me to Portland! Read moreGenuine Hotels.com guest review
"Convenient location for business or pleasure."
The hotel is very conveniently located for easy travel to Downtown and Airport. Close to shopping and the hotel has a full list of amenities on site.Genuine Expedia guest review
"Nice hotel with very good service"
I arrived in town early and was particularly pleased that they allowed me to check in well before noon. The warm cookie was great and the service at the hotel bar and of the staff was wonderful. My direct tv was not getting a great signal so I went to watch the game at the bar but when I mentioned it to the bartender he had a manger come over, somehow […] reboot my system in my room, offered me a free dirnk and was lovely about it. Rooms were decent and hotel clean. Read moreGenuine Hotels.com guest review
"Nice place, but their customer service needs work."
The hotel itself is very nice, with a full-service bar, restaurant, coffee bar, and a mall right across the street. For that, I have no complaints. My only complaint is with their process of putting a hold on your credit card for "incidentals". Most hotels do this, it's usually a smooth process. A pending transaction appears on your account, and after […] a few days, it goes away. With DoubleTree, not only has it not gone away after a week, but it's no longer "pending", instead it has gone through and cleared. When I called last week, they said that is normal for them and the reversal should soon follow. Right... still waiting. Read moreGenuine Hotels.com guest review
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