Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
This guest did not leave a comment.Genuine Hotels.com guest review
Response by DoubleTree by Hilton Portland Thank you for your recent stay and your five star rating. I am glad you had a great experience. We look forward to having you stay with us again soon.
Noisy during night - not the normal quiet stay.Genuine Hotels.com guest review
Response by DoubleTree by Hilton Portland Thank you for your recent stay and comment. I apologize for the noisy night. On behalf of our entire staff, we do sincerely appreciate your business and hope to have you stay with us again soon.
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Pleasantly surprised"
I wasn't sure what to expect and my husband and I were surprised at the size of the room and how conveniently located the hotel was. The room was large and clean. We arrived a few hours early and were able to be checked in early, which was very appreciated since I was feeling a little car sick from the ride. We will definitely stay at this hotel ag […] ain. Read moreGenuine Hotels.com guest review
"perfect"
We were there for 3 days....there were 6 huge events going on. The hotel was always clean, staff was friendly. You would have never know the hotel was completely booked. The only downfall was there is no longer a free zone for the Max train.Genuine Hotels.com guest review
"Quit satisfied"
Room was small but adequate. There were a couple of minor problems that were quickly attended to, TV remote with a dead battery and a lamp that wouldn't work. But the HVAC was silent--noisy fans are one of my pet peeves in most hotels. The location was convenient and easy to access. The check-out and check-in was exceptionally quick. The final bill […] slipped under the door and I was told to leave the "key" in the room and just let the desk know by phone as I was leaving. Only minor "complaint" was no hair dryer and I'd forgotten mine. Read moreGenuine Hotels.com guest review
"Just average"
Check-in was easy and all staff we pleasant and eager to help. However the rooms to need some attention. The rooms were generally clean but they were small and lacked the amenities one would expect of the Doubletree name. There was no fridge or microwave.The grout in the bathroom was in need of a good scrubbing and had only a shower, no tub. Too expensive […] for what you got. Read moreGenuine Hotels.com guest review
"Decent hotel, especially for a conference."
Two issues with the hotel. The food is overly salty. But the seasonal "influence" is actually pretty consistent for dinner. The buffet... well there's a food court at the mall across the street for non-dinner meals. Heat! Good grief. My hotel room was roasting. When I finally figured out the thermostat and maintenance took a look at it two days in […] a row... I could get it comfortable during the day but at night, no AC just fan. And back up the temperature climbed. Well three... the pool is outside and only open May through October. Read moreGenuine Expedia guest review
Response by DoubleTree by Hilton Portland Thank you for taking the time to let us know about your stay. I am sorry about the saltiness of the food and will be sure to pass your comments onto the chef. I also am sorry about the thermostat and will make sure our Director of Engineering does a complete analysis of the system for the property. Thank you for your stay and please come back and visit us soon.
"Great place to stay"
First class treatment by teh staff and the room was very clean. Everything I expected...Genuine Expedia guest review
Response by DoubleTree by Hilton Portland Thank you so much for staying at our hotel and taking the time to let us know about your visit. I am delighted the staff provided you with First Class treatment. We look forward to having you stay again soon.
"Very Clean and Comfy"
The hotel was overall very clean and comfy. We got our room on a special deal and for being a 4 star hotel we thought we would have all of the above. We did not have a fridge or microwave in our room and would have to pay for internet. Luckily we had a nice receptionist give us a passcode for internet so we didn't have to pay. Also you can ask for a […] microwave to be brought up to your room at no cost so that was good. Just for the price would have expected a little more. But overall beautiful hotel in a wonderful spot. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Great location and good Hotel for families!"
We were at the Double Tree with our entire family (3 young children), we got a standard double queen bedroom and got and extra little bed, there is plenty of room and great view to the park. We were there for the week end NBA game (go Blazers!) and the location was just perfect, close the park, to the light train, to the mall and only few blocks from […] the Arena. It was one of the best week-end trips made so far and except for a confusion on the breakfast order (that it was fix in a minute) not further complaints. Read moreGenuine Expedia guest review
Response by DoubleTree by Hilton Portland Thank you for your recent stay and your great comments. We are delighted that you chose our hotel and glad the experience was a positive one. Our premium rooms are fantastic for familes. We hope to see you again soon and yes, Go Blazers!
"DT Portland Great stay"
Very nice hotel well located. Always love the warm cookies. Only stayed one night but the bed was comfy and staff was pleasant. Has everything you need for business or pleasure.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
rooms were clean and comfortable, I was disappointed in the fact that if you wanted Wi-Fi it cost extra, and some niceties such as fridge and microwave weren't in room like most hotels in this price range have, at no extra cost.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Very Convenient"
Nice hotel for the conference I was attending. Clean room, friendly staff. I did not eat at the restaurant.Genuine Expedia guest review
Response by DoubleTree by Hilton Portland Thank youi for your recent stay and taking the time to let us know about it. I hope the conference was a success and that we have the opportunity to have you as a guest again soon.
"Excellent service and comfort"
Great bed; incredible staff. No complimentary wireless in rooms is a disappointment.Genuine Hotels.com guest review
"Good hotel"
The best thing about this hotel is the delicious cookies they offer when you check in! The location is ok, it's in a quieter neighborhood with a 15 min walk to Safeway, banks, and places to eat other than the mall across the street. Otherwise you have to take the Max line that's just outside the hotel, which can take you to the convention center (saves […] you from the 15 min walk) and downtown. I was a little put off by the stain I found on the sheets and was disappointed that there was not a vending machine on our floor. The walls are really thin and we were able to hear neighbors above us and people talking just outside our room. But the room service was good and the staff were very helpful and really kind. Overall, it is a good hotel but I wish there were more convenient stores and restaurants close by. Read moreGenuine Expedia guest review
Response by DoubleTree by Hilton Portland Thank you so much for your comments about your stay. I am delighted you chose our hotel and appreciate the specific comments. I am terribly sorry about the stain and thank you for letting us know about it. I will be sure to address this with our housekeeping team. Thank you also for the specific comments about the staff being helpful and kind. We truly do focus on serving our guests well and I am glad the team did a great job. We hope to see you again and will gladly share some of the unique pockets of our neighborhood with you to explore and enjoy.
This guest did not leave a comment.Genuine Hotels.com guest review
"Great for everyone"
I got the room last minute, but had no problems checking in. The room was nicely updated and very clean. Smelled great. I would highly recommend.Genuine Expedia guest review
Response by DoubleTree by Hilton Portland Thank you for your recent stay with us and the great comments. We hope to see you again very soon.
"Found a great one!"
Loved staying here for our quick weekend trip to Portland to visit our daughter at school. Room was spacious and clean... lobby and other areas were very nice. Great front desk staff... very entertaining and they recommended a fantastic dessert place close by (Pix) that saved us from a long wait at the place we were planning to go. Great location... […] near shopping and close to downtown. We've paid MUCH more for hotels right downtown that were not as nice. If there was an indoor pool or at least hot tub... it would be perfect! Will surely stay here again... Oh and the bed and linens were wonderful! Read moreGenuine Expedia guest review
Response by DoubleTree by Hilton Portland Thank you so much for your glowing review. I am delighted you had such a wonderful experience at the property and will be sure to pass your comments on to the staff. Thank you for your business and we look forward to your next visit.
"Business trip to the convention center"
Stayed for a business trip to the convention center - The upgrade of the bar/restaurant has made a HUGE difference. We had planned on going out to dinner one night, but enjoyed the place so much we stayed there. I have heard that same thing from a few other friends as well. Staff and service all over the hotel were great!Genuine Expedia guest review
Response by DoubleTree by Hilton Portland Thank you so much for taking the time to write a review about your stay. I am so glad you and your colleagues enjoyed our restaurant, Gather. It truly is a fantastic upgrade and I am glad to hear your feedback. Thank you for your business and on behalf of our entire team we look forward to you staying with us again soon.
This guest did not leave a comment.Genuine Hotels.com guest review
"Close to Public Transit"
The hotel is located very close to all local transit and seemed to be central to all the places we ended up going to. The farthest we had to travel was 30 min on the Max coming and going to the airport. The breakfast they offered was nice and the staff was incredibly friendly and helpful. Added bonus is that we were able to keep our luggage there after […] we checked out and came back later in the evening to pick it up. Read moreGenuine Hotels.com guest review
Happy hour - clean rooms - wonderful staff, all around. Our favorite place to stay in Portland!Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Very good option + good location"
Really like the hotel, front desk very helpful. Only bad point was the quality of the roll-on bed, way too soft. Room is not really big but enough.Genuine Hotels.com guest review
"Wonderful stay"
The hotel was finishing up a convention the day we arrived. Our convention began the next day. The staff was fantastic, always friendly and helpful. The bed and pillows were so comfortable. Everyone in our group commented on them. I would highly recommend this hotel.Genuine Hotels.com guest review
"Enjoyable stay"
Very comfortable beds. The breakfast buffet options are plentiful. Nice ambiance. The parking fee is a bit steep in my opinion, but likely is par for this type of establishment and location.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"extra fees"
I was please to stay this hotel, however I was told that I need pay $9 parking fee per night when I checked out. Expedia should disclosed that there is additional charge and hotel clerk should brought up my attention about the feesGenuine Expedia guest review
Response by DoubleTree by Hilton Portland Thank you for your recent stay and for your comments. I apologize the parking fees were not made clear to you and will make sure to remind our team to share that information with all guests upon arrival. Once again I am sorry and hope we have the opportunity to have you stay with us again soon.
"2 half blocks from light rail"
It was close to public transportation. There were cute coffee shops within 5 blocks or so. The hotel had everything we needed.Genuine Hotels.com guest review
"Nice"
Very clean, very friendly staffs, convenience location.Genuine Expedia guest review
Response by DoubleTree by Hilton Portland Thank you for your comment. On behalf of our entire staff, we are grateful for your business and hope to have you stay with us again soon.
"My Daughter Birthday"
I loved it my daughter and sister had never been to Portland. I surprised them and brought them for my daughter's Birthday!!! Thank you so much for a great stay!!!Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Good hotel near shopping and transportation"
Recently updated...clean with pleasing amenities. They "comp'd" parking which normally runs $12/day.Genuine Expedia guest review
Response by DoubleTree by Hilton Portland Thank you for your recent stay and taking a moment to tell us about it. I am glad you enjoyed your visit and that you noticed the recent improvements we have made to the property. We look forward to having you stay with us again soon.
"Very nice and economical"
On lite rail so very easy to downtown. Great running path by river. Fine service and breakfast. Nice staff. Costs less than other Portland city hotels of similar quality. And a warm yummy choc chip cookie at check in!Genuine Hotels.com guest review
"Parking is too expensive"
Good location for shopping at Lloyd Center with easy freeway access to get to other locations. Parking at $18. a day is expensive given that there are acres of free parking across the street at the shopping center and the walk is no farther than from the hotel parking structure. Hotel staff are friendly, but there is always a line at the front desk […] . Read moreGenuine Hotels.com guest review
"Great hotel."
I can recommend this hotel to a friend or family. The room it's big plus their big is very cozy we enjoy stay in this hotel with my grown kids. I love to go back with this hotel.Genuine Expedia guest review
Response by DoubleTree by Hilton Portland Thank you for your recent stay and your great review. Our premium rooms are very spacious and I am glad you were able to enjoy the extra space. We look forward to having you stay with us again soon.
Heater was not working in the room in the middle of winter with 37 degrees F outside at night and pouring rain. Then next day engineer came, said he fixed some valve in the ceiling. Then it was unbearably hot. Good thing we only stayed 3 nights and were gone most of the day. Otherwise the hotel was fine and the location perfect for us.Genuine Hotels.com guest review
"Friendly, professional staff."
One of my favorite hotels by far in every category; service, room comfort, location, WiFi and amenities.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Nice hotel at affordable price"
I made reservations at the DoubleTree for a weekend getaway with my wife, and it was definitely good enough for that. The hotel is pretty much what one would expect from a DT, and everything including the standard was to our expectations. Perhaps the room was a little small (those wanting to do e.g. pushups would not find enough space to do so), and […] the neighborhood wasn't all that much fun. My wife and I are fast and eager walkers, but most would find this hotel too far from downtown Portland. On the positive side, and to our surprise, the hotel offered a great breakfast buffet at a very affordable price. Too bad we didn't notice it before the last day... There was no information in the room re: the breakfast restaurant as well as prices and terms for their WiFi, etc. So information was scarce, and we found no way of contacting the front desk via phone (no directory and only direct buttons for room service, etc.). We also got no hot water the last day, which wasn't fixed until (I assume) after we checked out around noon; when notifying the front desk (by taking the elevators...) they seemed surprised about the fact, and offered (!) to talk to maintenance. But there was no offer of compensation or a solution to the no-shower-today problem. This was the only major problem we had during our stay. Parking was great and convenient (we had a rental) and the staff was courteous and helpful (but not more than the minimum required). Read moreGenuine Hotels.com guest review
"Doubletree Portland - close enough to the action"
This hotel is near the convention center and on the map seems far from all of Portland's coolness, but if you don't mind a short walk or train ride, you can be in the middle of coffee shop heaven soon enough. The downstairs bar is pretty packed at night (a good thing), and the train stops right across the street from the hotel, making for a very quick […] trip downtown. Or walk it in, about 25 minutes across the bridge. When you are forced to return home, take the train right back into the middle of the airport. Read moreGenuine Hotels.com guest review
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