"Overnight stay before moving home."
Nice room, comfy beds.Genuine Hotels.com guest review
Response by Quality Inn Medical Center Area Thank you for taking the time to review our property. We appreciate your opinion.
I had stayed there before. and I was satisfied. This last time. I noticed how the funiture was was chipped, scrathed and in need of repairs. The bathroom was clean. However, the sheets were somewhat dingy. They had been washed, but were in need of a hot bleach wash.Genuine Hotels.com guest review
Response by Quality Inn Medical Center Area I would like to apoogize for any discomfort you may have experienced during your stay with us. It is our standard to provide a great guest experience and it would appear you were short of that. We would like to humbly ask that you give us another chance to meet your expectations.
"Decent for the price"
Very close to MCG. Appeared safe and was quiet. Had a stain on the bedspread, but otherwise clean--somewhat older hotel. Breakfast was pretty good. Overall, a fine inexpensive stay.Genuine Hotels.com guest review
"service; exceptional, room; not so"
the young lady at the desk was very helpful in switching our upstairs room to a ground level room to accomodate my wife's injured knee. The breakfast attendant was likewise accomodating.The room had several areas that needed attention...the shower stall was in need of a make-over, the sink faucet dripped, there was dust on the coffee maker and coffee […] packs. Read moreGenuine Hotels.com guest review
"The hotel is located near mother's home."
The hotel needs to update the furniture/ do a complete sleeping room remodel.Genuine Expedia guest review
"For the price, what more can you expect.."
Went just to spend the night, as had some work at the GA Health Sciences University. The room served its purpose for me, but would have been worse if there were people loitering outside as the hotel did not have close corridors. You have to be really careful about shutting your curtains properly to avoid light coming in or possibility of people peeping […] into your room. The room had the basic amenities, but the bathroom fittings were not standard. But as I said, with that price, what more could you expect? The breakfast seemed to be good. Not real fancy, but the place was clean and organized. Read moreGenuine Expedia guest review
"Had to involve Expedia"
We booked a non-smoking two bed room hotel in this "pets allowed" hotel. We were given a smoking room -- a very obvious smoking room. When we went to the front desk to be moved to our reserved non-smoking we were told that our options were to stay where we were or be moved to a room that only had one bed -- we had three in our party plus our pet. And, […] the door would not lock....then after maintenance fixed the door...it would lock but would not unlock....or, maybe our keys just weren't working to unlock it. However, after contacting Expedia, Expedia was able to correct the situation and we were given a non-smoking room with two beds and a working door/key. Had Expedia not intervened, the staff was not budging to correct the situation at all. Read moreGenuine Expedia guest review
"Disgusting and horrible customer service"
Room was very dusty and nasty. Sheets weren't cleaned/washed and had a stain/maybe wasn't washed just made to look like it was washed. Air conditioner cover was damaged. Rugs were damaged. Toilet wasn't flushing right. Had a surprise inside the toilet when I went to open the lid to use the first time. No toilet paper had to request for it. Had to go […] get it from front desk. Front desk person couldn't find my room to be checked out and print out total charges summary. Never again will I use Quality Inn. Read moreGenuine Hotels.com guest review
"close to MCG"
Very much satisfied with room. The room was clean. The bed was comfortable and odor free. I would stay again.Genuine Hotels.com guest review
For the money, it was a nice enough establishment. Bedspread was worn out, but I throw that off the bed first thing anyway (most hotels don't launder them after each guest) . The entry door had a half inch gap on the doorknob side, but the deadbolt seemed to make good contact, so while secure it was a source of outside noise. I was in town one night […] for a funeral, if it had been a longer stay, I would have chosen a different location. Read moreGenuine Expedia guest review
"Very decent hotel"
Good deal for the money, better than expected. Room was clean, quiet and everything was in working order. Rooms don't have central air, window units are relatively quiet but since I'm a sensitive sleeper I preferred to use ear buds. I recommend this place highly for the low-maintenance traveler who needs a bed for the night.Genuine Hotels.com guest review
Very convenient to the hospital MCG. My oldest son had surgery and it was only a block away from the parking garage, didn't even have to fight with traffic. It is on the nicer side of town. But still a little cautious with my kids and belongings. The continental breakfast was great. Pool was a plus, although I was not looking for one. Service was very […] friendly. Beds were not so bad, but nothing ever beats the comfort of your own home. Very good place to stay, would most def stay again if ever needed to. Read moreGenuine Hotels.com guest review
"nice for the price"
Overall, a good stay. Needed towels, got em; a better than average breakfast buffet; very clean and semi-updated with flat screens.Genuine Hotels.com guest review
"Great place to stay."
The Hotel was in better condition then I expected.Genuine Expedia guest review
"Comfortable, clean and close to hospital"
Best hotel we have stayed at while in Augusta for medical appointments. Very clean, prices were reasonable and staff very friendly. I highly recommend this hotel for anyone and especially anyone who needs short distance MCG.Genuine Expedia guest review
"Very average, Very thin walls, overall just fine"
Was about what I expected. Moderately low-end but nothing terrible. Walls very thin so every noise outside/next room heard. Clean. Nice people. Jacked up prices for Masters week but so was every other hotel in Augusta that week.Genuine Hotels.com guest review
Very clean, and nice staff. Time for breakfast could be extended a little longer for late sleepers such as myself.Genuine Expedia guest review
"Great location and service!!"
I've stayed here twice due to appointments at MGC and it was so great to be able to stay in a clean and comfy room after a long drive. It's perfect location in proximity to the hospital and the staff is awesome....Thank you for yet another great stay!!!Genuine Hotels.com guest review
Rough location but near the MCG hospital. No towels in bathroom. Cig burns to comforter. You get what you paid for.Genuine Hotels.com guest review
The room had torn drapes, trash left on the floor under the bed, the coffee maker had grounds left in it from the previous occupant, and there were multiple cigarette burns in the bedding in a non-smoking room. The bathroom was reasonable clean and the desk ersonel were very polite.Genuine Hotels.com guest review
convenient, easy to get to, met all basic needsGenuine Hotels.com guest review
Improved over last year.Genuine Hotels.com guest review
"Great place to stay for Triathlon"
There was an "air freshener" smell that penetrated some of the things we carried into the room. The bed spread had a cigarette burn and was a little torn. Other than that, it was a much better room than the Ramada downtown. The quality of the staff was amazing, especially a woman(angel) that was working the breakfast early on Sun 9/30.Genuine Expedia guest review
Response by Quality Inn Medical Center Area I appreciate the feedback you have provided.Bringing these details to our attention allow us the opportunity to improve our property and experience for each and every guest .We value our frequent travelers and hope you will share your feedback when you return.
Ok would stay there again, rom was ready when I arrivedGenuine Expedia guest review
Response by Quality Inn Medical Center Area It will be our pleasure to welcome you again soon
"Good for interview stay"
I flew into Augusta regional airport and I must say driving to the hotel was quite uneasy, the neighborhood is not exactly the safest. Once by the hotel there are fire stations and police stations and the major Hospital facility. The area right in front of the hospital, which is wear the hotel is considerably safe. The hotel room is very clean and the […] bathroom was spotless. I had an interview at the hospital and found it very convenient to so close <2min to parking garage from the hotel. Starbucks is located inside the VA facility for you coffee fanatics! Overall I would recommend this hotel. Read moreGenuine Hotels.com guest review
Response by Quality Inn Medical Center Area Thank you for choosing our property . We value your business and hope to have you as a return guest in the near future.
Older hotel and I had trouble spotting it. Sign hidden behind trees and hotel located behind a Bojangles. Room clean and comfortable. Complimentary breakfast was outstanding.Genuine Expedia guest review
Response by Quality Inn Medical Center Area we are glad you enjoyed our breakfast .Please accept our sincere apology for any inconvenience you may have experience during your stay .we look forward to your return
"surprising stay near GHSU"
best hotel to be near the hospitals. room was clean. breakfast included hot food. pool looked nice. staff was super nice. random negatives - no trash can in the room and the wake-up call went off at 5:30 each morning even though i didn't ask for one.Genuine Hotels.com guest review
Everything was clean and neat. The pool needed some attention thoughGenuine Expedia guest review
Response by Quality Inn Medical Center Area Thank you for your feedback regarding your recent stay. We hope that you will consider us during your next visit to Augusta.we look forward to exceeding your expectation.
I enjoyed my stay and the staff were very professional and niceGenuine Expedia guest review
Response by Quality Inn Medical Center Area Thank you for your comment ,we look forward to another opportunity to host you at this property .
"A nice night's stay"
I had business meetings all day and late into the evening so I didn't get to the relaxing part of the hotel....breakfast was ok. The egg patties were a little dry and the coffee cups were too small for the to go tops but all that was minor. I had a 7am meeting at the hospital so I knew I could get something later. But the bed was soooo comfortable I […] was so refreshed in the morning, I never knew I had 3.5 hrs of sleep. Read moreGenuine Hotels.com guest review
The receptionist was very nice, and ig waaas just fine to stay then night for a doctors appointment. The shower was the best - nice and full.Genuine Hotels.com guest review
Response by Quality Inn Medical Center Area I am glad to read that you enjoyed your stay at Quality Inn . I appreciate the great comment about the way the team interacted with you. I look forward to welcome you back on your next visit
"Quality Inn at Medical Center"
Wireless did not work for most of the day, fridge was dirty, phone did not work the entire time I was there. Area hotel is in is very run-down. I complained about the phone and wireless but neither issue was addressed. The person working the front desk spent most of her time out front talking to someone in a car. Several calls went unanswered while […] I waited on her to come back in. Read moreGenuine Hotels.com guest review
"good hotel near the highway"
nice hotel, only problem no WLan in the room. Bad Wlan even in the hotel lobby. Around many Fast Fodd restaurants and shops like CVS. City near by car 1,5 Mile awayGenuine Hotels.com guest review
Response by Quality Inn Medical Center Area Thanks for posting such a great review .We look forward to welcome you back on your next visit
"So bad it was funny"
There was nothing wrong with the hotel. The bathroom could have been cleaned better, but for price it was acceptable. The service however was another story. We arrived late, just after midnight, and went to the front entrance. (I had noted in the comments that we would be arriving late.) The door was locked but there was a women working at the counter. […] She acknowledged us and held up a finger asking us to wait. After about 15 minutes of her taking phone calls, and walking back behind the counter with occasional glances up to see if we were still there we called the hotel. She answered right away and told us to come to the side entrance where they have a late night window. I'm not sure why she didn't simply point to that side (there was nothing posted at the front door about a separate window), maybe she assumed that we should know about it. She gave us our reservation and directed us to our room. (Though she seemed shocked and surprised that I would ask her where the room was.) Driving around the hotel to the room we drove past it, and thought it was strange that the lights were on and somebody was smoking right outside of the room. We decided to check it out anyway, parked and walked up to the room. The blinds were open and we could see that the room was occupied so we went back to the late night check in window. Upon arriving at the late night window we were directed to the main entrance, which was now open. (???) As soon as we walked in she said "There was somebody else in that room, right?". Even though she knew that it was occupied she seemed confused as to how it happened. She then proceeded to ask me 3 times if we needed separate beds (My coworker and myself, 2 grown men) and seemed surprised when each time I said yes. Eventually we received our new reservation and got into our room, at 1:20AM. Read moreGenuine Hotels.com guest review
We reserved a room with a king bed and got one with two standard beds. After getting all our things in the room we found the toilet leaking and had to turn off the toliet water supply after flushing. Not enough towels.Genuine Expedia guest review
Response by Quality Inn Medical Center Area Thank you for your comment .I apologize for any inconvenience that you may have experienced ,we hope that we will have an opportunity to host you during your next visit to Augusta
upon arrivial we were registered, given key and away to our room. Room was clean, large and adequate for our needs. Found the toilet would not shut the water off when flushed and the sink sprayed water onto the backsplash. Notified front desk, attendeant came to the room to check the problems. It was decided to move us to another room. 1st room seemed […] to have been used and not completely serviced. 2nd room had no lights. 3rd room was suitable, comfortable and restful. Only problem with this room was caulking was missing in some areas around the tub thereby letting water get behind the tub and wall. Some unfortunate circumstances to say the least. I feel the maintenance is not adequate for a public facility such as this. This facility is very near to the hospital. Read moreGenuine Hotels.com guest review
"Quality Inn Medical Center"
The hotel was convenient to my job interview and had good ratings, so I booked it. Overall I agree with previous reviewers - it was pretty inexpensive, my room was clean, the staff were nice, and they provided a free breakfast. Downsides were the neighborhood (not particularly a good one), it is next to the medical center so I frequently heard sirens […] the evening I stayed, outdoor entry which felt less secure, and the biscuits provided at the hot breakfast were as hard as a rock. However, I would recommend this place if you were looking for an inexpensive place to stay for an evening. Read moreGenuine Hotels.com guest review
"A good place to stay at an affordable price"
A good place to stay at an affordable price!!Genuine Expedia guest review
Response by Quality Inn Medical Center Area Thank you for choosing our hotel for accommodations during your recent visit . We are delighted that you enjoyed your stay . we are looking forward for your next visit.
"Great value for money spent"
One of the best all-time hotel experiences I have ever had the privilege of enjoying. I always book cheap and expect cheap quality - definitely got more than I expected. Great service from staff and they provided shuttle service to my nearby event. Breakfast was a pleasant surprise with respectable selection; not just bagels and juice. Room included […] microwave, fridge, and various amentities that pricier hotels do not include. Good location, reasonable access to nearby events, and easy to find. Very pleased with this selection and would definitely go again. Read moreGenuine Hotels.com guest review
Very clean. Quiet. Safe. Inexpensive.Genuine Hotels.com guest review
This was much better than I expected. Breakfast was great. Place was clean and room very nice. Very close to MCG which is what I wanted and in fact I walked to my seminar.Genuine Hotels.com guest review
"Medical college of Ga very close by."
This hotel is very close to MCG. It is clean and the people at the desk are friendly. There is computer access in the lobby for the guests.There was a refrigerator and microwave in our room. This helped us tremdously while we were there with a sick grandchild.Genuine Hotels.com guest review
"Quality Inn - Medical Center, Augusta, GA"
I booked two rooms here for a one night stay. I was so shocked when I got to the hotel - the people working in the lobby were dirty, the lobby was dirty and the rooms were unbelievably dirty. On top of being dirty, I felt the area was not the safest for two single women to be in. And I really could not sleep on the bed - was afraid of bugs!! My friend […] said she would just have to sleep in the car if we stayed. We drove back home that night!!! AWFUL! AWFUL! AWFUL! Read moreGenuine Hotels.com guest review
need a cheap room for quick overnight stay I guess this will suffice but there's got to be better places in Augusta. Breakfast bar was pretty bad- just not a comfortable place.Genuine Expedia guest review
"No Air Conditioning No Help"
No air conditioning - it just blew hot air. Shower drain was also mostly blocked. Not a very clean feeling room or lobby. I would not stay there again.Genuine Expedia guest review
"Don't stay there!!!!"
We were very disappointed with our recent stay at Quality Inn in Augusta. We requested a non-smoking room, but the room definitely smelled like smoke. The pull-out couch mattress had no bedding on it and had huge stains on it. We called the front desk and they were helpful in bringing in a roll away bed. However, we will definitely NOT stay there or […] recommend it to anyone. The neighborhood was pretty rundown also. We wanted to switch hotels, but unfortunately it was late at night and there were no hotels in the area that had rooms. Read moreGenuine Hotels.com guest review
Decent for the price; room is what I expectedGenuine Hotels.com guest review
"Quality Inn Medical Centre, Augusta GA"
Stayed in the Inn for a period of 10 days. It is suitable for people interested in budget accommodation close to the hospital; certainly not for families and we did not enjoy our stay there at all.Genuine Expedia guest review
Very good breakfast. Free computer with printer. Free newspaper. Near local hospitals (visited my mother after operation). Comfortable room. Good shower and bath. Helpful staff. Depressing area. Oppressive weather. Candy wrappers etc. in hotel's public area.Genuine Hotels.com guest review
今回は知人の訪問にあたり、利用しました まず良い点です ・部屋は広く、風呂、シーツなどは綺麗で不快感は感じません 水栓、空調も問題ないです ・スタッフの対応も不快感は感じません 次に悪い点です ・駅からは距離があるかもしれないです（自分は送迎は知人の車でお願いしていたので細かくはわかりませんが） ・知人いわく周りの治安はあまり良くないようです ・ドアキー（カードキータイプ）が頻繁に効かなくなり、受付に行かなくてはいけなかった 今回はロケーションは自分には重要にならなかったので、 以上をふまえ、評価は３ですGenuine Expedia guest review
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