"Probably will not stay here again."
The room was not very clean. There were hairs on the toilet. The covers were scratchy.Genuine Hotels.com guest review
"Clean, comfortable . Great value"
One of the best stays I have had for under $75. Clean and comfortable. Refrigerator, microwave, dryer and iron all in great shape. Power shower which I really like. Great value.Genuine Hotels.com guest review
The room did not have a shower curtain, Did not notice it until the next morning. The TV remote would not operate the TV. The curtain over the large window would not close for privacy. I would not go back nor would I send a friend,Genuine Expedia guest review
Iron had black tar on it, which ruined my pants, no lights in the bathroom. I asked to fix two problems above following morning, and it was not fulfilled. Room card not working the second day, and the hotel charged my credit card for the stay, although they were paid through expedia. I resolved the issue through expedia.Genuine Expedia guest review
If you need a place convenient to the Medical complexes in Augusta, GA, this is an excellent location - less than a quarter mile from University, VA and GRU hospitals. Also convenient to downtown restaurants.Genuine Expedia guest review
For being a Medical Area...the neighborhood was kind of sketchy. And, all room entrances were on the outside, which, had I known, I would've stayed elsewhere. The hotel itself was decent, but due to the neighborhood and outside room access, I would not stay here again.Genuine Hotels.com guest review
"close to hospitals"
nice pleasant staff front desk maids & supervisor very close to dining & hospitals!Genuine Expedia guest review
"Not Bad for the price"
Had every thing I wanted pool, Hd tv, Microwave. Good location.Genuine Hotels.com guest review
We booked this hotel to be close to the Riverwalk, greenways and trails. It was clean, pleasant, quiet and comfortable. The hotel is perfectly situated for our needs. It is also well suited for those using the large hospital complex.Genuine Expedia guest review
"Quality Inn Medical Center - Augusta, GA"
Toilet was continually running, no channel guide for the TV, no in room safe as advertised. Pool was dirty, and there are no snack machines.Genuine Expedia guest review
This is the worse hotel I ever experienced. I had called and made reservations for two rooms for one night. Due to the lengthy travel time from New Jersey to Georgia, I called the hotel to let them know that we would be arriving late to the hotel but we would indeed be there. They asked if we would be arriving before midnight, and I told them that we […] wouldn't. They said fine and they would advise the night auditor that we would still be there. When we arrived at 2:30 a.m., the night auditor was aware of my call, but would not permit us to stay. He was very nasty and said we would have to pay for another room if we wanted to stay. I would not recommend the Quality Inn Medical Center. Read moreGenuine Hotels.com guest review
"Not clean, but convenient location"
The hotel is located close to the downtown. Rooms are basic and not so clean. Breakfast is O.K. but on Saturday they end it at 9am.Genuine Hotels.com guest review
"Augusta Neurology Specialist"
Location and convenience of hotel was second to none as was the counter staff with everything from the hello to the goodbye. The room itself, however, was less than spectacular. The A/C didn't function properly. the toilet seat was not secured and may have posed a safety concern. The furniture seemed to be from a 1970's hotel and in disrepair. Our stay […] was, for the most part, simply a place to lay our weary heads for an early morning appointment so it DID perform that function sufficiently. As stated, the staff was spectacular and very helpful. The room left a bit to be desired for an overnight stay and a LOT to be desired for an extended stay. Read moreGenuine Hotels.com guest review
"Easy to find"
Comfortable. Friendly and helpful staff.Genuine Hotels.com guest review
"Perfect overnight stay for the price"
Nothing flashy about this hotel, but a buddy and I were in town for a show at the James Brown Arena and we just needed beds and a hot shower. This was more then enough... The staff as great, the room was what we expected (do not expect any frills, just the basics). I had heard the area was not great, but we did not see any shady people or situations. […] Mostly others going to the show were there and it worked out perfect. Read moreGenuine Hotels.com guest review
Perfect for a short stay. Pool and breakfast was nice. Room smelled like smoke but the shower was nice.Genuine Expedia guest review
Response by Quality Inn Medical Center Area Thank you for taking the time to review our property. I am happy to hear that you enjoyed your stay and we look forward to seeing you again very soon.
The lady took over 20mins to check me in and after having driven for 7hrs straight, this was incredibly annoying. The hotel is in a bad condition with dilapidated buildings. The a/c was noisy, the toilet kept draining and flushing all night and the building itself is located in a very noisy part of town.Genuine Expedia guest review
Response by Quality Inn Medical Center Area I would like to personally apologise on behalf of our entire team. I hope that in the future you will give us another try. The reason why check in took so long is because is becasue we were having some issues with our internet connection. We have called our internet provider and have got that taken care of. Thank you again for taking the time to review our property. Have a wonderful day.
"Just what you expect"
The hotel is clean and nice. Breakfast was standard. The people at the office tho were extremely helpful and nice. Close to the medical. Center but nothing much around. If you com at night make sure you buy something to eat somewhere else.Genuine Hotels.com guest review
Response by Quality Inn Medical Center Area Thank you for taking the time to review our property. We hope that in the near future you will come back to Augusta and visit us.
"Masters golf tournament"
This was a Quality Inn without the quality. Desperately needs renovating. Quality Inn should be embarrassed to have this motel bearing it's name. I will say the staff did everything in their power to make our stay as bearable as possible. Although it was close to the hospital (which we did not need) and the golf course the neighborhood was seedy.Genuine Hotels.com guest review
Response by Quality Inn Medical Center Area I would like to personally apologise for failing to meet your expectations. We hope that next year you will give us another try to exceed your expectations.
This hotel charged $250.00/night due to the Masters Golf Tournament. Room carpet in terrible shape, room was missing many items (remote control, garbage can, there was a table in room, but no chairs to sit at table, and very little toilet paper left on roll) the "free" breakfast ran out of food items at 7:30 in the morning, the bathroom in room was […] not very clean. I went into the bathroom in the hotel lobby at 7:00am and the garbage was overflowing, paper all over the floor, and the toilet was backed up. For this hotel to charge that price for a room is shameful, would never go back to this hotel. Read moreGenuine Expedia guest review
"Last minute access to the Masters"
This is a motel. If you get last minute tickets to the Masters, lodging is impossible to find, and you just need somewhere to crash, this place definitely fits the bill.Genuine Hotels.com guest review
"Expect value, not quality"
Stayed here during the Masters as it was the only place within a manageable distance with a reasonable rate. The breakfast is decent, but the rooms need some work. The worst part were the pillows - very small and light, and only two per bed. (When you share a queen with someone, that becomes an issue.) Air conditioning was spotty and keys malfunctioned […] once during stay. But, management was friendly and the location isn't bad. Read moreGenuine Hotels.com guest review
Average at best. We stayed during Masters week so the rate was probably 3 times the norm.Genuine Hotels.com guest review
"Good for a night's stay"
I really don't have much to say. I only stayed here for the night. The accommodations were perfect for a night.Genuine Expedia guest review
Outdated tv w/channels unavailable . Ceiling flaking off . old wornout bath linens . Poor ac. But a great shower.Genuine Expedia guest review
Response by Quality Inn Medical Center Area We would like to apologize for your recent experience at our property. It would seem you have caught us during a time of renovations and we humbly ask that you give us another chance to meet your expectations.
"Overnight stay before moving home."
Nice room, comfy beds.Genuine Hotels.com guest review
Response by Quality Inn Medical Center Area Thank you for taking the time to review our property. We appreciate your opinion.
"Its close to medical colledge"
Went to visit our student daughter in medical college , booked yhis hotel because its located very close to it. Room smelled very unplesant, its was none smoking but had a strong smell of cigarettes. Carpet was dirty and old, bed was uncomfortable. Room was clean, lamp didnt work, we were so tired of long trip, and decided to stay there anyway. Overall […] it was quite at night, hotel staff was nice and helpful. Recommend to stay somewhere esle if u r looking for comfort and clean atmosphere. Read moreGenuine Expedia guest review
Response by Quality Inn Medical Center Area I would like to apologize for your last experience at our property. We strive to meet a higher standard . You seemd to have caught us during a period of transition and renovation. We would like to humbly ask that you give us another chance to meet yoru expectations.
Overbooked, didn't get double Queen beds as reserved, no cups, 1/3 roll of toilet paper, bed was partly off frame..walk by and catch metal on your ankles, light bulbs burned out, no channel guide for TV....And NO CONTENTINAL BREAKFAST FOR 3 DAYS!! WOULD NOT RECOMMEND!Genuine Expedia guest review
Response by Quality Inn Medical Center Area It would seem that you caught us during a weather event that was beyond our control. Also, we were in the process of doing renovations on our property. We apologize for your experience and would appreciate if you gave us another chance to meet your expectations. We have a higher standard and would like to prove it to you.
I had stayed there before. and I was satisfied. This last time. I noticed how the funiture was was chipped, scrathed and in need of repairs. The bathroom was clean. However, the sheets were somewhat dingy. They had been washed, but were in need of a hot bleach wash.Genuine Hotels.com guest review
Response by Quality Inn Medical Center Area I would like to apoogize for any discomfort you may have experienced during your stay with us. It is our standard to provide a great guest experience and it would appear you were short of that. We would like to humbly ask that you give us another chance to meet your expectations.
"Bad from the start"
First I was given a key and room that all ready had guests in it. Next could not give me a room with King bed like I booked, told had room with two queen beds, BUT they were not, It was a twin and a sofa bed. Sofa bed had no sheets blanket or pillows none in room had to have desk get me some. BUT had no extra blankets had to use a bed spread doubled […] up to keep warm, Sofa bed was in poor shape could feel springs and did not get a good nights sleep. Went to Breakfast bar in morning and found it lacking and not pleasing, decided not to eat there. I was afraid I would get sick. I choose not to stay a 2nd night in these conditions and checked out first thing in AM. POOR JOB BY HOTEL STAFF area was dirty garbage bins overflowing Good Location but not a good stay Read moreGenuine Expedia guest review
I thought it was a good experience considering the price. The bed was quite comfortable and although the pillows were tiny, I have a great night sleep. The room was a bit worn down in some areas, but the TV, Fridge, and Microwave were new and clean. Breakfast was free and pretty good. Waffle maker was a nice option, but the rest was typical fare. Overall, […] it was a great value for the money and so close to VAMC I would definitely stay again for business. Read moreGenuine Expedia guest review
"It's clean and close to GMC"
Well, we arrived at 11:30 pm. Got our keys and went to the room. Upon arriving at the room, I could see clearly from outside the room (thru the window), that it had recently been occupied and the bed sheets and covers removed (not ready for us to use). I quickly ran back to the front office to notify the Attendant that the room looked like it was already […] occupied. She provided me with another room key. Unfortunately, that room, was also not ready for use. Again, we went back to the front office. This time she informed me that the only room available was a King Size, with a couch pull out mattress. I took it. Surprisingly the room was very clean and we were finally able to lay our heads down for the night. Dispite the confusion and running around, the experience was ok. Read moreGenuine Expedia guest review
"Decent for the price"
Very close to MCG. Appeared safe and was quiet. Had a stain on the bedspread, but otherwise clean--somewhat older hotel. Breakfast was pretty good. Overall, a fine inexpensive stay.Genuine Hotels.com guest review
"service; exceptional, room; not so"
the young lady at the desk was very helpful in switching our upstairs room to a ground level room to accomodate my wife's injured knee. The breakfast attendant was likewise accomodating.The room had several areas that needed attention...the shower stall was in need of a make-over, the sink faucet dripped, there was dust on the coffee maker and coffee […] packs. Read moreGenuine Hotels.com guest review
"The hotel is located near mother's home."
The hotel needs to update the furniture/ do a complete sleeping room remodel.Genuine Expedia guest review
"For the price, what more can you expect.."
Went just to spend the night, as had some work at the GA Health Sciences University. The room served its purpose for me, but would have been worse if there were people loitering outside as the hotel did not have close corridors. You have to be really careful about shutting your curtains properly to avoid light coming in or possibility of people peeping […] into your room. The room had the basic amenities, but the bathroom fittings were not standard. But as I said, with that price, what more could you expect? The breakfast seemed to be good. Not real fancy, but the place was clean and organized. Read moreGenuine Expedia guest review
"Had to involve Expedia"
We booked a non-smoking two bed room hotel in this "pets allowed" hotel. We were given a smoking room -- a very obvious smoking room. When we went to the front desk to be moved to our reserved non-smoking we were told that our options were to stay where we were or be moved to a room that only had one bed -- we had three in our party plus our pet. And, […] the door would not lock....then after maintenance fixed the door...it would lock but would not unlock....or, maybe our keys just weren't working to unlock it. However, after contacting Expedia, Expedia was able to correct the situation and we were given a non-smoking room with two beds and a working door/key. Had Expedia not intervened, the staff was not budging to correct the situation at all. Read moreGenuine Expedia guest review
"Disgusting and horrible customer service"
Room was very dusty and nasty. Sheets weren't cleaned/washed and had a stain/maybe wasn't washed just made to look like it was washed. Air conditioner cover was damaged. Rugs were damaged. Toilet wasn't flushing right. Had a surprise inside the toilet when I went to open the lid to use the first time. No toilet paper had to request for it. Had to go […] get it from front desk. Front desk person couldn't find my room to be checked out and print out total charges summary. Never again will I use Quality Inn. Read moreGenuine Hotels.com guest review
"close to MCG"
Very much satisfied with room. The room was clean. The bed was comfortable and odor free. I would stay again.Genuine Hotels.com guest review
For the money, it was a nice enough establishment. Bedspread was worn out, but I throw that off the bed first thing anyway (most hotels don't launder them after each guest) . The entry door had a half inch gap on the doorknob side, but the deadbolt seemed to make good contact, so while secure it was a source of outside noise. I was in town one night […] for a funeral, if it had been a longer stay, I would have chosen a different location. Read moreGenuine Expedia guest review
"Very decent hotel"
Good deal for the money, better than expected. Room was clean, quiet and everything was in working order. Rooms don't have central air, window units are relatively quiet but since I'm a sensitive sleeper I preferred to use ear buds. I recommend this place highly for the low-maintenance traveler who needs a bed for the night.Genuine Hotels.com guest review
Very convenient to the hospital MCG. My oldest son had surgery and it was only a block away from the parking garage, didn't even have to fight with traffic. It is on the nicer side of town. But still a little cautious with my kids and belongings. The continental breakfast was great. Pool was a plus, although I was not looking for one. Service was very […] friendly. Beds were not so bad, but nothing ever beats the comfort of your own home. Very good place to stay, would most def stay again if ever needed to. Read moreGenuine Hotels.com guest review
"nice for the price"
Overall, a good stay. Needed towels, got em; a better than average breakfast buffet; very clean and semi-updated with flat screens.Genuine Hotels.com guest review
"Great place to stay."
The Hotel was in better condition then I expected.Genuine Expedia guest review
"Comfortable, clean and close to hospital"
Best hotel we have stayed at while in Augusta for medical appointments. Very clean, prices were reasonable and staff very friendly. I highly recommend this hotel for anyone and especially anyone who needs short distance MCG.Genuine Expedia guest review
"Very average, Very thin walls, overall just fine"
Was about what I expected. Moderately low-end but nothing terrible. Walls very thin so every noise outside/next room heard. Clean. Nice people. Jacked up prices for Masters week but so was every other hotel in Augusta that week.Genuine Hotels.com guest review
Very clean, and nice staff. Time for breakfast could be extended a little longer for late sleepers such as myself.Genuine Expedia guest review
"Great location and service!!"
I've stayed here twice due to appointments at MGC and it was so great to be able to stay in a clean and comfy room after a long drive. It's perfect location in proximity to the hospital and the staff is awesome....Thank you for yet another great stay!!!Genuine Hotels.com guest review
Rough location but near the MCG hospital. No towels in bathroom. Cig burns to comforter. You get what you paid for.Genuine Hotels.com guest review
The room had torn drapes, trash left on the floor under the bed, the coffee maker had grounds left in it from the previous occupant, and there were multiple cigarette burns in the bedding in a non-smoking room. The bathroom was reasonable clean and the desk ersonel were very polite.Genuine Hotels.com guest review
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