All hotels in Ainslie, Australian Capital Territory, Australia
1 room, 2 adults
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21 Stephen StreetAinslieACT2602Australia, ‏‎866-925-8648
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Hotels.com reviewsTripAdvisor reviews
3.9 / 5Good

Score breakdown (from 360 reviews)

  • Location
    Great location
  • Value for money
    Best value for money
  • Service
    Fantastic service
  • Cleanliness
    Clean
  • Comfort
    Comfortable
  • Pool
    Bad pool
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3.0 / 5Good
This time we were given a quiet room
Genuine Venere guest review
2 night romance trip Nov 27, 2015
A Traveler
US
2.0 / 5Fair
Rate was about 50% overpriced when compared to other properties.
Genuine Hotels.com guest review
4 night business trip Nov 23, 2015
A Traveler
US
4.0 / 5Excellent
"Nice hotel for a short stay"
In general the hotel was good, we stayed only one night in between our trip from Sydney to Melbourne. The staff was very friendly and helpful, so that was a big plus. The internet works fine in the rooms. However, the room itself was a little bit dirty - there were stains on the floor and the couch, and lots of dust. There was an open drink from previous guests in the fridge. But that wasn't something that bothered us very much, just something that we've noticed and could be taken care of. On the other hand, the room is pretty spacious, the bathroom is very clean and large. The hotel was very easy to find, and it's not far from a street with restaurants, convenience store, gas station, etc. So the location is good. In summary for the price we've paid it was a nice hotel, good for a short stay and if you are on a certain budget.
Genuine Hotels.com guest review
1 night romance trip Sep 5, 2015
Fatima
US
3.0 / 5Good
Second time we've stayed in an executive room, last time 2 nights this time 3 nights, nice view of garden from balcony and situated in a relatively good position. It's OK @ $405 for the period. Will probably stay again.
Genuine Venere guest review
Other trip Jan 4, 2015
A Traveler
US
4.0 / 5Excellent
"Good property"
Good property although a bit isolated and away from the main arteries. Staff was pleasant and parking was free. The room is a bit small but adequate. Make sure you read smoke detectors instructions. If the alarm goes off you could be incurring a fine.
Genuine Hotels.com guest review
1 night romance trip Oct 18, 2014
Grato
US
4.0 / 5Excellent
"Comfortable in Canberra"
Situated in a suburban neighborhood, it was quiet if not close to dining or downtown.
Genuine Expedia guest review
Other trip May 15, 2014
Randall
US
4.0 / 5Excellent
"Comfortable stay in the Capital Territory"
I liked my stay immensely at this hotel. The staff were quite helpful, and the room was very good. However, the Wi-fi strength needs to be bolstered, since most of the time we were not able to access Wi-Fi at all!! Also, the hotel website said there was a pool, but actually you have to walk to a public pool.
Genuine Hotels.com guest review
2 night trip with friends Dec 27, 2013
Saddichha S
US
4.0 / 5Excellent
"Basic but good value. Free wifi!"
Friendly staff. Basic but clean rooms. Free wifi was appreciated and made it good value overall. I would stay again.
Genuine Hotels.com guest review
1 night business trip Oct 8, 2013
Biz traveler
US
2.0 / 5Fair
"Not even close to 4 stars"
No restaurants close to hotel. Must walk at least 2 km which is concerning for a single female traveler traveling in winter when it gets dark early. Restaurant was not available to us between 6:00 to 8:00pm because there was a large group they were catering to. This made it especially difficult to have dinner after working late and not getting home until 6 or 7 compounded by having to try to walk to a restaurant. The hotel would not give out extra wifi codes (1/rm) which makes it difficult when you have a cell phone and computer and are trying to do work in your room. Rooms are older, though clean, not really comfortable or what I would expect from a 4 star accommodation.
Genuine Hotels.com guest review
2 night trip Aug 28, 2013
A Traveler
US

The following English reviews were posted by hotel guests from other countries:

3.0 / 5Good
"Good and not so good"
Cockroaches in the room, hair in the bathroom, but apart from that clean and comfortable room. Staff helpful except that I was charged for a restaurant breakfast which I didn't have. Was resolved ok but hoping my card won't be charged. Obviously breakfast staff need to double check room numbers with guests more carefully
Genuine Hotels.com guest review
3 night family trip Mar 25, 2016
A Traveler
AU
4.0 / 5Excellent
"Mixed bag"
Room did not match description (Missing a couch). But the staff were pleasant. And the bistro very good value
Genuine Hotels.com guest review
3 night romance trip Mar 15, 2016
Kevin
AU
4.0 / 5Excellent
We enjoyed our stay with convenient close location to sight seeing attractions around Canberra. Friendly staff provided us with an upgrade to more suitable room for 3 adults for our 3 night stay. Thank you.
Genuine Hotels.com guest review
3 night family trip Feb 24, 2016
anita c
AU
4.0 / 5Excellent
"Good motel like accommodation."
Just a place to stay while visiting Canberra. Only 10 min drive from centre.
Genuine Hotels.com guest review
2 night romance trip Feb 15, 2016
Rachel
GB
5.0 / 5Outstanding
Would definitely stay again
Genuine Hotels.com guest review
5 night family trip Feb 18, 2016
Jeff
AU
5.0 / 5Outstanding
"Great stay in a central location"
Great place to stay. Easy to get around to all the sights etc. modern fixtures and fittings and decor and comfortable beds!
Genuine Venere guest review
3 night family trip Feb 3, 2016
Kelly
AS
5.0 / 5Outstanding
"Budget accomodation in Canberra"
Always stay here in Canberra. Quiet and excellent value. Nearby pub Edgars has excellent food and atmosphere
Genuine Hotels.com guest review
2 night romance trip Jan 29, 2016
Christopher
AU
3.0 / 5Good
I would have given it a higher rating if there had been room service or even a restaurant close by
Genuine Hotels.com guest review
1 night romance trip Jan 29, 2016
Ramon S
AU
4.0 / 5Excellent
"Nice, well priced hotel in Canberra"
Stayed one night in a comfortable room. Bathroom was very nice. Suited our needs as we were visiting Exhibition Park in Canberra. A few nice restaurants a few minutes drive away.
Genuine Hotels.com guest review
1 night romance trip Jan 22, 2016
Kimberley
AU
5.0 / 5Outstanding
"Central location, quiet street"
Returned to this motel after trying others. The quiet leafy location is very welcome after a long drive. Yet it is handy to all other suburbs. Room and beds clean and comfortable.
Genuine Expedia guest review
Other trip Jan 18, 2016
A Traveler
AU
4.0 / 5Excellent
"More than expected for the price and short notice"
Had to wait a little for service as there was only one person working the desk at any one time, but we just happened to need service at the busiest times it seemed. Wasn't too much of an issue, only poor staff! Room was much bigger than we expected having booked the last room quite cheaply online, everything was clean and comfortable and we had a very enjoyable stay
Genuine Expedia guest review
Other trip Jan 18, 2016
Jordan
AU
3.0 / 5Good
"Every room except mine would be superb ."
Room was far better than expected from the pictures,staff and facilities are great and you can't go wrong with location in Canberra as it's such a small place. My only reason for the low score overall was I was placed in a room at the rear of the property next to the hot water service that ran all,ALL night!! And you just couldn't sleep through that. Stay here,just not down the back room. 263...
Genuine Hotels.com guest review
1 night romance trip Jan 2, 2016
Lloyd
AU
5.0 / 5Outstanding
Location was a little hard to find. Other, than that, we had a very pleasant stay!
Genuine Expedia guest review
Other trip Jan 5, 2016
A Traveler
AU
5.0 / 5Outstanding
"Friends New Year Trip"
The room is clean, and the size is ok, The bed is really comfort.
Genuine Hotels.com guest review
1 night trip with friends Dec 28, 2015
John
AU
5.0 / 5Outstanding
"Very quiet and excellent beds. Plenty of parking."
Absolutely no complaints easy to check in, park etc
Genuine Expedia guest review
Other trip Jan 3, 2016
ian
AU
4.0 / 5Excellent
"Comfort"
Most comfortable pillows. Brought our own and left them in the car. Staff attentive and helpful. Close and handy to places we wanted to visit yet away from busy streets.
Genuine Hotels.com guest review
2 night romance trip Dec 29, 2015
Lynette
AU
2.0 / 5Fair
"Avoid room number 142, ask for another room"
This visit was appalling, arrived to Room 142, no weather seal on the front door, so the draft comes under door. We ended up with 2 moths in the room, the bathroom had numerous long blond and black hairs on the tiles from the previous occupant or Staff ? The location of the room means all noise in car park is funnelled toward the room. We heard next doors conversations and clunking from up stairs. We ordered breakfast the day of arrival and ticked the form time 7:00am-7:15am. At 7:30am still no breakfast. Others were waiting as well to be told at reception Breakfast does not start until 7:30am on Sunday. Bad luck if you had a flight to catch and needed to leave on time, despite the fact a $5 room service delivery fee is charged. The young lady who stated no Manager was available turned very nasty when I complained about the delay. You know who are ? Learn conflict resolution. you don't be disrespectful and rude to paying customers for your business mistake. Very arrogant and I'm sure this issue others have experienced as well. Their arrogance will not resolve any of these issues. The room service forms have no price for hot beverages they guess the price, and have no mention breakfast starts at 7l30am on Sunday. My 12 daughter could design a better form.
Genuine Expedia guest review
Other trip Jan 3, 2016
Drew
AU
3.0 / 5Good
"christmas trip"
Home for christmas to catch up with family and friends
Genuine Hotels.com guest review
4 night trip Dec 24, 2015
Leonie
AU
3.0 / 5Good
"a bit Disappointing"
We have stayed at this location a number of times as it is convenient, however this stay was a bit disappointing. when we arrived the toilet still had urine in it and had for a few days by the smell. We were locked out of our room a number of times because the SAFLOCK cards had been wiped out, the one occasion was late at night and required a security person to come and open up for us.
Genuine Expedia guest review
Other trip Dec 28, 2015
A Traveler
AU
4.0 / 5Excellent
"Nice hotel not far from town"
I needed a hotel that was easy to get to, preferably in a quiet location with easy parking; and I got it all!
Genuine Expedia guest review
Other trip Dec 25, 2015
Neale
AU
3.0 / 5Good
"No Frills Hotel"
Best Western Tall Trees in Canberra is a "No Frills" hotel which suited us fine. We simply needed a bed for the night while exploring Art Galleries. The bed was indeed comfortable and the hotel quietly located. That was all we needed, and the hotel was a success in providing our needs.
Genuine Expedia guest review
Other trip Dec 13, 2015
Opera Buff
AU
4.0 / 5Excellent
A fine place to stay. Third or fourth time round over 10 years.
Genuine Expedia guest review
Other trip Dec 5, 2015
A Traveler
AU
4.0 / 5Excellent
"Comfortable with convenience..."
Most enjoyable - very quiet location - convenient access to city area...
Genuine Hotels.com guest review
3 night romance trip Nov 18, 2015
K
AU
5.0 / 5Outstanding
"Quiet Motel close to City"
A pleasant find for somewhere quiet to stay in Canberra.
Genuine Expedia guest review
Other trip Nov 25, 2015
Mac
AU
5.0 / 5Outstanding
"One night"
We were welcomed on arrival with a smile and an efficient young lady who checked us in with no with no fuss .
Genuine Expedia guest review
Other trip Nov 25, 2015
nan
AU
5.0 / 5Outstanding
"Nice hotel"
Great place to stay and cheap too, off the main streets of Canberra but quite
Genuine Expedia guest review
Other trip Nov 17, 2015
Hayden
AU
2.0 / 5Fair
"Very disappointing"
We travel quite a lot and always try to stay at Best Western Hotels because we find them always to be clean and the restaurants very good. However this one is the exception. We tried the restaurant the first night we were there and I had to send my fish and chips back because (the frozen fish) wasn't cooked through needless to say we never ate there again. Then the room cleaning became a problem when we had to ask for milk (we stayed 4 nights) and the biscuits weren't replaced, sheets weren't changed the whole time we were there (the bed just barely made each day) and twice the pillows were left on the sofa. Also had to ask for another bathmat. All in all very disappointing.
Genuine Expedia guest review
Other trip Nov 16, 2015
Lyn
AU
1.0 / 5Poor
"Do not stay at Best Western Tall Trees Canberra"
Only 1 key worked, door jammed, window jammed, room smelt mouldy and damp, carpet was stained, TV not visible when bathroom door opened, mattress very hard (floor would have been as comfortable), bed not positioned between lights (only one switch accessible from the bed), dirt behind couch, no tea towel to dry dishes, noisy refrigerator, no shelf in bathroom, reception staff disinterested both on check-in and check-out.
Genuine Expedia guest review
Other trip Nov 7, 2015
Dia
AU
4.0 / 5Excellent
"Room for improvement"
The accommodation was fine for the price, but the restaurant left a lot to be desired, VERY slow service, customers were walking out as they waited excessively for order to be taken which didn't happen, after over an hour of waiting for meals, neither of us could eat them, meat was too tough to cut through. When I complained at checkout, the receptionist kindly reduced the meal bill to an acceptable amount.
Genuine Hotels.com guest review
2 night romance trip Sep 24, 2015
CONNIE
AU
4.0 / 5Excellent
"Nice hotel, but a littel noisy at night."
A little noisy late at night.
Genuine Hotels.com guest review
1 night trip Oct 20, 2015
Daniel
AU
3.0 / 5Good
"Quiet area"
Hotel staff just doing the basics ie checking you in. Basic room and amenities. Stale crossiants at breakfast. Could do better
Genuine Expedia guest review
Other trip Oct 26, 2015
A Traveler
AU
3.0 / 5Good
I have stayed at Tall Trees Motel quite a bit and have always found the staff helpful and pleasant. The bathroom and room are clean. My only complaint this time was the meals ordered from the menu as room service. The first night I ordered I had to wait for so long I thought I had been forgotten.- reason given was they had all the school-children and other patrons to attend to - perhaps they need to organize things a little better. Second occasion the meal was absolutely atrocious - for the price I expected that the lamb cutlets would be edible and the rest had no flavour at all. Greek salad was OK. I have eaten at Tall Trees every time I stay there and this was the first time I have had to complain. Only hope the chef etc take my comments on board and improve.
Genuine Expedia guest review
Other trip Oct 23, 2015
Yvonne
AU
3.0 / 5Good
"The wireless internet connection is not stable."
I was I able to connect only for 5 min over 5 day stay.
Genuine Expedia guest review
Other trip Oct 17, 2015
A Traveler
AU
4.0 / 5Excellent
Good overall except for some raucous guests returning late on the Saturday evening/early Sunday morning (3/4 Oct)
Genuine Expedia guest review
Other trip Oct 11, 2015
Tony
AU
2.0 / 5Fair
"site convenient"
as it was holiday time staff were under extreme pressure to have rooms cleaned - somewhat mixed when returning in evening - i.e. no milk, no tea/coffee, no bathmat etc. very expensive for what we received.
Genuine Expedia guest review
Other trip Oct 8, 2015
Miriam
AU
5.0 / 5Outstanding
good location in North Canberra, easy access to the "city" and a comfortable, relaxed atmosphere.
Genuine Expedia guest review
Other trip Oct 6, 2015
A Traveler
AU
3.0 / 5Good
"Overall - unhappy"
Unhappy with the room provided, we had to request the bed sheets to be replaced as they were dirty and the linen wasn't even ironed. Would not recommend this hotel.
Genuine Hotels.com guest review
1 night romance trip Oct 3, 2015
A Traveler
AU
4.0 / 5Excellent
I loved the lightness and airiness of the rooms. I found the reception staff exceptionally helpful.
Genuine Expedia guest review
Other trip Sep 30, 2015
A Traveler
AU
3.0 / 5Good
Basic facilities. Breakfast and dinner services no open throughout week. Bed very uncomfortable and needed updating. Very basic for room rate charged. Would not stay again unless limited accommodation available.
Genuine Expedia guest review
Other trip Sep 28, 2015
A Traveler
AU
2.0 / 5Fair
"Overpriced"
Have stayed in every major city in Australia with business, also Bangkok, Jakarta, Calcutta, Bangalore, Singapore, Shanghai, Auckland, LA, Las Vegas and Hawaii and never paid as much for a 4 meter box with a bathroom so small you struggled to dry yourself after a shower. No breakfast before 7.30 am on weekends which is not satisfactory for people travelling on and requiring an early start.
Genuine Expedia guest review
Other trip Sep 27, 2015
John
AU
4.0 / 5Excellent
"Nice place"
Room was very clean and lots of parking Highly recommended
Genuine Expedia guest review
Other trip Sep 26, 2015
jo
AU
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