"Better than expected"
Rooms are clean, right location at where we workedGenuine Hotels.com guest review
Staff was fine, room seemed clean, comfy beds.,.. But the elevator had a VERY BAD odor that did not go away. I mentioned it at the front desk, just to see what it was and they acted surprised. I checked other reviews and other people had been mentioning the smell as far back as February. I can't imagine what it is, but it is nauseating!!Genuine Hotels.com guest review
"Good clean fun!"
We like a pool when we travel, and it was clean and bright. Staff were friendly.Genuine Hotels.com guest review
"We were too rowdy."
Smelly floor and room. We it a call at 10 saying we were too loud. We were watching the treehouse channel with our niece. The breakfast was dismal.Genuine Expedia guest review
"Delay in Check-in"
Other than the almost 40 minutes after 3pm that our room was released to us, everything was fine. The room was clean, the staff was helpful. The rate was high, which would be because of it being Easter Weekend. Overall, the hotel and staff were good.Genuine Hotels.com guest review
"Not bad but disappointed with checking in process."
Staff polite but not friendly, very little communication and didn't seem interested in providing info when asked. Morning Staff very friendly, helpful and cheerful. Early morning fire alarm due to "microwave" malfunction poorly handled. Stood outside 20-25 mins before anyone came out and said, "oh you could have gone back in", sorry.Genuine Expedia guest review
the staff that work here are amazing they went way beyond to help . To the management give your staff a rasie the deserve itGenuine Hotels.com guest review
"Great hotel. Close to shopping."
Would definately stay here again! Friendly staff, clean room.Genuine Expedia guest review
"Helpful staff & Great breakfast"
The staff were very kind and helpful. I was suprised by the breakfast which included both hot and cold items when it was described as a continental breakfast. The room was comfortable and nicely decorated but had a very slight odour of staleness or dampness - it is true that I have a sensitive nose. Lots of pillows and towels! Overall, it suited my […] needs well. Read moreGenuine Hotels.com guest review
"Great - met the standards I have for Best Western"
It was a comfortable room.Genuine Hotels.com guest review
"Great hotel right off the highway"
Clean, beautiful rooms. Complimentary coffee and tea 24/7 and popcorn in the evening. Great hot breakfast in the morning. The pool and sauna are opened from 8 am - 11 pm. We had a great stay. Thank you.Genuine Expedia guest review
"Practical and affordable"
The Hotel overall is good but there is no restaurant and breakfast only served in the reception lobby. There are restaurants within walking distance for able bodied people but for elderly or disabled it would be very difficult to get to the restaurants as there is a busy large road to cross. Breakfast was mainly continental style with only scrambled […] egg as an alternative every day. Our stay was comfortable but we were disappointed with the catering. Read moreGenuine Expedia guest review
"Nice, clean and comfortable"
Stayed for 3 nights and found everything the way you'd like when you're on the road. Beds were very comfortable and breakfast was good.Genuine Hotels.com guest review
Nice spot to overnight after a long day of fishing. Easy to find and suited our needs.Genuine Expedia guest review
"ONE NIGHT STOP OVER"
Great friendly service inviting enough for a stop over at another time.Genuine Hotels.com guest review
"close to malls and restaurants"
Breakfast was very good. Staff also very nice and helpful.Genuine Hotels.com guest review
Everything was above and beyond, the only thing - our room was very cold, when we stepped in, did not take long to warm up I admit, but 58 was a tad nippy...The Breakfast was great, the gal in charge was so friendly and warm, as well as the front desk staff.... Would not hesitate to stay again.Genuine Hotels.com guest review
Two principle complaints: 1) the pillows are way too soft 2} There is not enough illuminationGenuine Hotels.com guest review
Very Clean, pleasant front counter staff - Pool a bit small and slow at replenishing breakfast foodGenuine Hotels.com guest review
Handy hotel for what we needed but expensiveGenuine Expedia guest review
I wasn't expecting a lot and was only passing through Belleville and needed to stay somewhere cheap and local. I was very pleasantly surprised by this hotel. The room was very clean, the staff were really friendly and the free breakfast was a delight :) Yes the decor isn't the most up to date but for the price you're paying, why be concerned by the […] decor. I was very happy with my stay, and the hotel being pet friendly was a huge bonus. I would definitely stay here again and recommend it to anyone passing through Belleville and needing somewhere that's comfortable and good value for money. Read moreGenuine Expedia guest review
Comfortable short stay with a nice breakfastGenuine Expedia guest review
Though we did not travel with a pet it was nice to see a pet friendly hotel. The people next to us were traveling with their dog, it was rather vocal. Please if you travel with your pet make sure they are trained as it was a sleepless night for us.Genuine Expedia guest review
"Fun night with friends"
Staff was extremely friendly. My friends and I had 3 rooms we ordered seperately online, once we arrived staff was more than happy to move us near each other. Clearly a hockey tournament was staying at the hotel as well, but hallways stayed clear and clean. Rooms were nice. We were able to walk to MJs nightclub. There was a crazy storm that night, but […] when we woke the parking lot was cleared and we were able to get our cars out with minimal issue. Would definitely go back! Read moreGenuine Hotels.com guest review
Good location. Nice pool but disappointing hot tub, not working. Excellant coffee and breakfast bar.Genuine Expedia guest review
Lobby was inviting; front dest staff pleasant & efficient. Room was pristine with desk well set up for doing reports. Bed was comfy; bedding was clean and crisp and good quality. Lots of lamps to light the place to one's own comfort levels. Pool area looked nice although I didn't use it. Convenient for restaurants, down town, getting to highway.Only […] con was that $16.99 for a movie is a rip off! Read moreGenuine Hotels.com guest review
I quite enjoyed my stay with your hotel. I have only one complaint and that is the whirlpool ,I found was quite dirty and also very cool. I didn't mention it to anyone as it was first thing in the a.m. and I thought perhaps it just hadn't been cleaned for the day but it was disgusting to the point where I wouldn't go in it! Hope it was done for your […] next guest. Read moreGenuine Expedia guest review
"Overall good experience"
Overall pretty good for the price - nice updates to the hotel and great location close to the mall.Genuine Hotels.com guest review
The rooms are tired and in great need of a face lift. The fitted sheet did not fit the bed and it kept coming out while trying to sleep. It seems no one has cleaned the dust and dirt behind the bed.Genuine Expedia guest review
"Easy Access to Shopping and Highway"
The hotel is close to Highway 401 and is easily accessed from Interchange 543 in either direction. It is across the street from Quinte Mall, a large regional mall. Other major stores are adjacent to the mall or across Bell Blvd. The rooms are well maintained and everything, at least in our room, worked perfectly. The beds are comfortable. Free WiFi […] was easy to access in the room and had a strong signal. The bathroom had the usual bath/shower combination and plenty of counter space. The room size was the "standard" North American size. The complimentary breakfast offered a good choice - eggs, bacon/sausage, toast, muffins, juice, fruit, etc. The staff was helpful and courteous. In summary an excellent place to stay - location, comfort and economical. Read moreGenuine Hotels.com guest review
I was put in either a current smoking room,or a previous room that was used as a smoking room.Genuine Hotels.com guest review
"Don't slam doors"
Should maybe post signs that tell people that there are other guest in the hotel and that slamming doors is a sign of "imbecility".Genuine Expedia guest review
"Great nights sleep"
Good breakfast. Very quiet And comfortable.close to Many shops and restaurantsGenuine Expedia guest review
I booked this hotel for my birthday weekend and I would go back in a heartbeat. The staff was very welcoming and efficient. My family and I had a great time!Genuine Expedia guest review
"Clean hotel near 401 - friendly staff"
Easy access, close to everything - good breakfast - helpful staffGenuine Expedia guest review
"Nice to stay over in city"
The retirement of a family member brought us to Belleville & we were so glad to be able to stay overnight. It was most comfortable!!Genuine Expedia guest review
"Comfortable & great breakfast"
This is a very comfortable hotel close to the 401 & the rest of Belleville. Everyone was friendly & helpful, including the gorgeous dog. The breakfast was really good with many choices. Well done.Genuine Expedia guest review
Great, clean and friendly staff. Will definately return.Genuine Expedia guest review
Only at the hotel a short time but it served our needsGenuine Expedia guest review
Checkin very freindly and helpful. Room has some new appointments such as upgraded tv mp3 pug in for inroom radio. Conviently located for food and shopping. Five minutes to downtown. Followup email from manager was welcome. We discussed a particular item that he expressed would be rectified. Recommended. Nice pool but small hottub.Genuine Hotels.com guest review
"Good hotel close to many restaurants."
Rooms were clean with comfortable furnishings. Pleasant staff. Good breakfast with amble choices.Genuine Expedia guest review
everything first class even the breakfastGenuine Hotels.com guest review
Cleanliness of room/hotelGenuine Hotels.com guest review
"Right off the Highway and close to everything."
Just 2 little negative points, my room was right next to the pool and the chlorine smell was really bad in my room, but I eventually got use to it. The towels in the bathroom were really used and too soft, they were not very absorbent. But the rest was perfect.....Genuine Hotels.com guest review
"close to Picton for wineries"
Clean, well rung Hotel but the breakfast is not the best and the double-bed room was very small.Genuine Hotels.com guest review
"Great Value Hotel"
We stayed here for 2 nights in September. Hotel in good position for all shops and places to eat. Room exceptionally clean, and bed and pillows were so comfy you were guaranteed a good nights' sleep. Staff all really friendly and helpful too. All in all a really positive experience.Genuine Expedia guest review
I had a wonderful time away and I would definately go back again for some shopping and just time away and enjoy the scenery as well. :)Genuine Hotels.com guest review
Good value. Breakfasts excellent.Genuine Hotels.com guest review
"Reasonable for the price"
Nice enough hotel, quiet and walking distance to mall/restaurants. Stick to toast for breakfast but since we weren't expecting it - it was nice to have.Genuine Expedia guest review
This was our second stay at Best Western in Belleville. After the first time, several years ago we were pleasantly surprised by the comfort, cleanliness and the quality of breakfast. Unfortunately, this time we cannot share similar feelings. The check in was done quickly; however, we were not offered any information regarding the hotel's facilities. […] Only after asking the person at the front desk we were told where and when the breakfast will be served next morning. No single word on the location of the pool or any local attractions in town. The cleanliness of the room was in order. The room was somewhat small but still comfortable. Beds were too soft; however, we would never complain about the comfort if it was only related to the condition of our beds. The problem was with the noisy activity of a group of young man discussing on the hallway some local events in a very loud and foul language. Later we found some trash on the hallway right beside our room. This was cleaned couple of hours later but the first impression was not the best. Next morning, when we went to the lobby downstairs where the breakfast was served we could not find one empty chair or table. Some of the guests were standing along the wall and using the ledge below the TV set as their table while consuming the food. Later, even that ledge was fully occupied. Scrambled eggs were not tasty at all. Bacon and sausages disappeared immediately and they were not replenished while we stayed in the room. Read moreGenuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )