"Stop serving Breakfast. Absolutely awful"
You say it's a hot breakfast, eggs were cold and dry. Precooked bacon I wouldn't feed my dog!Genuine Hotels.com guest review
"Comfy bed and pillows"
As in other Best Western hotel, the bed and pillows were so comfy. The breakfast coffee was great too. Didn't use much of their facilities, but the swimming pool seemed to close late. Room and bath tub were very clean. I will continue booking Best Western hotels for my coming trips.Genuine Expedia guest review
"pet friendly hotel"
We chose the hotel for a nights stay on our way back from Ottawa because we had our dog with us. Was a pleasant surprise as the staff was very accomodating, the breakfast was a pleasant surprise(hot). The only negative was the distance of the hotel from Sandbanks Provincial park ( 30 mins drive).Genuine Expedia guest review
"Great place to stay!"
The hotel is very nice. It's clean and comfortable. Breakfast is nice, but it would be nice if they had trays to carry your food to the table. Pool and hot tub are nice to relax in. Overall, it's worth the money to stay here.Genuine Expedia guest review
"Good value here!"
The room was ready and as promised from the booking online. The front desk person was quite accommodating and personable. Hotel had a lot of construction in and around the parking lot, which limited parking somewhat. The hotel was getting to the point of needing a bit sprucing up, but as we only stayed one night it was clean and convenient to the highway. […] There is a mall across the main road that has anything you would need! Hot breakfast was an especially nice touch!! Read moreGenuine Expedia guest review
"Great Quality, Great Price"
No complaints at all here - clean, comfortable and a nice hot breakfast in the morning - all for a great price.Genuine Expedia guest review
We have stayed at this hotel a few times now and have always been pleased. It is nice an clean, the price is good and the location is convenient for us also.Genuine Expedia guest review
Very comfortable beds. Convenient, just off the 401, close to amenitiesGenuine Expedia guest review
"Perfect location,close to all amenities."
My wife and i were very pleased with our room. The staff were very polite and check in was a breeze.Good breakfast to get you started in the morning. We will be returning later this summer to Belleville and will stay here again.Genuine Expedia guest review
We were pleasantly surprised with what appeared to be recent renovations -- very clean and comfortable.Genuine Expedia guest review
pillow weren't the greatest,really lumpyGenuine Hotels.com guest review
"Nice Hotel Right Off Hwy 401"
Very easy access with a staff that was helpful and curtious.Breakfast was included and quite sufficient.Genuine Expedia guest review
The Staff was very helpful, and nice.Genuine Hotels.com guest review
"A pleasant stay"
The breakfast was excellent, room was clean and staff were friendly. A pleasant stay.Genuine Hotels.com guest review
"Nice relaxing stay"
Nice hotel with a pleasant atmosphere and pleasant staff. I loved the breakfast area and choices that were available for the breakfast. Very convenient to the mall across the street.Genuine Expedia guest review
The site was very convenient for our purpose. The hot buffet breakfast was especially appreciated.Genuine Hotels.com guest review
A nice place to stay, close to 401. Sink drain pop up was broken and toilet seat was loose. Other than that room was fine and breakfast was good.Genuine Hotels.com guest review
"Better than expected"
Rooms are clean, right location at where we workedGenuine Hotels.com guest review
Staff was fine, room seemed clean, comfy beds.,.. But the elevator had a VERY BAD odor that did not go away. I mentioned it at the front desk, just to see what it was and they acted surprised. I checked other reviews and other people had been mentioning the smell as far back as February. I can't imagine what it is, but it is nauseating!!Genuine Hotels.com guest review
"Good clean fun!"
We like a pool when we travel, and it was clean and bright. Staff were friendly.Genuine Hotels.com guest review
"We were too rowdy."
Smelly floor and room. We it a call at 10 saying we were too loud. We were watching the treehouse channel with our niece. The breakfast was dismal.Genuine Expedia guest review
"Delay in Check-in"
Other than the almost 40 minutes after 3pm that our room was released to us, everything was fine. The room was clean, the staff was helpful. The rate was high, which would be because of it being Easter Weekend. Overall, the hotel and staff were good.Genuine Hotels.com guest review
"Not bad but disappointed with checking in process."
Staff polite but not friendly, very little communication and didn't seem interested in providing info when asked. Morning Staff very friendly, helpful and cheerful. Early morning fire alarm due to "microwave" malfunction poorly handled. Stood outside 20-25 mins before anyone came out and said, "oh you could have gone back in", sorry.Genuine Expedia guest review
the staff that work here are amazing they went way beyond to help . To the management give your staff a rasie the deserve itGenuine Hotels.com guest review
"Great hotel. Close to shopping."
Would definately stay here again! Friendly staff, clean room.Genuine Expedia guest review
"Helpful staff & Great breakfast"
The staff were very kind and helpful. I was suprised by the breakfast which included both hot and cold items when it was described as a continental breakfast. The room was comfortable and nicely decorated but had a very slight odour of staleness or dampness - it is true that I have a sensitive nose. Lots of pillows and towels! Overall, it suited my […] needs well. Read moreGenuine Hotels.com guest review
"Great - met the standards I have for Best Western"
It was a comfortable room.Genuine Hotels.com guest review
"Great hotel right off the highway"
Clean, beautiful rooms. Complimentary coffee and tea 24/7 and popcorn in the evening. Great hot breakfast in the morning. The pool and sauna are opened from 8 am - 11 pm. We had a great stay. Thank you.Genuine Expedia guest review
"Practical and affordable"
The Hotel overall is good but there is no restaurant and breakfast only served in the reception lobby. There are restaurants within walking distance for able bodied people but for elderly or disabled it would be very difficult to get to the restaurants as there is a busy large road to cross. Breakfast was mainly continental style with only scrambled […] egg as an alternative every day. Our stay was comfortable but we were disappointed with the catering. Read moreGenuine Expedia guest review
"Nice, clean and comfortable"
Stayed for 3 nights and found everything the way you'd like when you're on the road. Beds were very comfortable and breakfast was good.Genuine Hotels.com guest review
Nice spot to overnight after a long day of fishing. Easy to find and suited our needs.Genuine Expedia guest review
"ONE NIGHT STOP OVER"
Great friendly service inviting enough for a stop over at another time.Genuine Hotels.com guest review
"close to malls and restaurants"
Breakfast was very good. Staff also very nice and helpful.Genuine Hotels.com guest review
Everything was above and beyond, the only thing - our room was very cold, when we stepped in, did not take long to warm up I admit, but 58 was a tad nippy...The Breakfast was great, the gal in charge was so friendly and warm, as well as the front desk staff.... Would not hesitate to stay again.Genuine Hotels.com guest review
Two principle complaints: 1) the pillows are way too soft 2} There is not enough illuminationGenuine Hotels.com guest review
Very Clean, pleasant front counter staff - Pool a bit small and slow at replenishing breakfast foodGenuine Hotels.com guest review
Handy hotel for what we needed but expensiveGenuine Expedia guest review
I wasn't expecting a lot and was only passing through Belleville and needed to stay somewhere cheap and local. I was very pleasantly surprised by this hotel. The room was very clean, the staff were really friendly and the free breakfast was a delight :) Yes the decor isn't the most up to date but for the price you're paying, why be concerned by the […] decor. I was very happy with my stay, and the hotel being pet friendly was a huge bonus. I would definitely stay here again and recommend it to anyone passing through Belleville and needing somewhere that's comfortable and good value for money. Read moreGenuine Expedia guest review
Comfortable short stay with a nice breakfastGenuine Expedia guest review
Though we did not travel with a pet it was nice to see a pet friendly hotel. The people next to us were traveling with their dog, it was rather vocal. Please if you travel with your pet make sure they are trained as it was a sleepless night for us.Genuine Expedia guest review
"Fun night with friends"
Staff was extremely friendly. My friends and I had 3 rooms we ordered seperately online, once we arrived staff was more than happy to move us near each other. Clearly a hockey tournament was staying at the hotel as well, but hallways stayed clear and clean. Rooms were nice. We were able to walk to MJs nightclub. There was a crazy storm that night, but […] when we woke the parking lot was cleared and we were able to get our cars out with minimal issue. Would definitely go back! Read moreGenuine Hotels.com guest review
Good location. Nice pool but disappointing hot tub, not working. Excellant coffee and breakfast bar.Genuine Expedia guest review
Lobby was inviting; front dest staff pleasant & efficient. Room was pristine with desk well set up for doing reports. Bed was comfy; bedding was clean and crisp and good quality. Lots of lamps to light the place to one's own comfort levels. Pool area looked nice although I didn't use it. Convenient for restaurants, down town, getting to highway.Only […] con was that $16.99 for a movie is a rip off! Read moreGenuine Hotels.com guest review
I quite enjoyed my stay with your hotel. I have only one complaint and that is the whirlpool ,I found was quite dirty and also very cool. I didn't mention it to anyone as it was first thing in the a.m. and I thought perhaps it just hadn't been cleaned for the day but it was disgusting to the point where I wouldn't go in it! Hope it was done for your […] next guest. Read moreGenuine Expedia guest review
"Overall good experience"
Overall pretty good for the price - nice updates to the hotel and great location close to the mall.Genuine Hotels.com guest review
The rooms are tired and in great need of a face lift. The fitted sheet did not fit the bed and it kept coming out while trying to sleep. It seems no one has cleaned the dust and dirt behind the bed.Genuine Expedia guest review
"Easy Access to Shopping and Highway"
The hotel is close to Highway 401 and is easily accessed from Interchange 543 in either direction. It is across the street from Quinte Mall, a large regional mall. Other major stores are adjacent to the mall or across Bell Blvd. The rooms are well maintained and everything, at least in our room, worked perfectly. The beds are comfortable. Free WiFi […] was easy to access in the room and had a strong signal. The bathroom had the usual bath/shower combination and plenty of counter space. The room size was the "standard" North American size. The complimentary breakfast offered a good choice - eggs, bacon/sausage, toast, muffins, juice, fruit, etc. The staff was helpful and courteous. In summary an excellent place to stay - location, comfort and economical. Read moreGenuine Hotels.com guest review
I was put in either a current smoking room,or a previous room that was used as a smoking room.Genuine Hotels.com guest review
"Don't slam doors"
Should maybe post signs that tell people that there are other guest in the hotel and that slamming doors is a sign of "imbecility".Genuine Expedia guest review
"Great nights sleep"
Good breakfast. Very quiet And comfortable.close to Many shops and restaurantsGenuine Expedia guest review
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