"Suburb location, steps to excellent Metro system"
Welcoming staff and lobby. English speaking staff, all display pleasure in service excellence. Location is away from center city so those who love hustle should choose a different hotel. However, for those who love hustle but not 24/7 close proximity to Metro to city and airport make Altis a perfect choice. A subway ride in either direction is 15-20 […] minutes. Subway opens at 6:30AM, closes after midnight. Rooms are western size w/comfortable bedding, adequate closet space, mini bar. Bath also large. Grocery store, clothing store and grill within steps of front door. Altis also has full service restaurant which I did not visit. Breakfask can be included for a fee. The negatives: room and bathroom lighting is poor, no plug in bathroom, tub deep making getting out an unusually careful exercise. By Read moreGenuine Expedia guest review
Response by Altis Park Hotel Dear customer, Thank you for your kind review. It is very pleasant to all of us to see that our clients are satisfied with our Hotel and service. Hope to see you at Altis Park Hotel once you visit Lisbon again. Our best regards.
"Nice hotel near airport, yet accessible to city"
Standard hotel bed and amenities. The first room we were given had a strong insecticide odor (Raid?) so we were transferred to another room upstairs that did not have the odor.Genuine Expedia guest review
"Just for one night"
I stayed at the hotel only for one night for a short sleep. The room was very clean and quiet, and I saw the sunrise from my window overlooking the water. The shower head was not working in the bathroom but I managed to take a shower anyway... The stuff was very helpful the breakfast is very generous, although I was missing my oatmeal, which they don't […] have. The ride to the train station took a few minutes . Read moreGenuine Expedia guest review
If this is a four-star hotel (as, indeed, it is rated on Expedia), then the Red Roof Inn is a four-star hotel.Genuine Expedia guest review
"A very fine hotel"
It is a quiet, well located hotel with friendly staff. I experienced no inconvenience whatsoever. Staff responded to my requests promptly and with an additional care.Genuine Expedia guest review
excellent location and great value for the price.Genuine Hotels.com guest review
Helpful staff , nice room. We were happy that the hotel bar was open late.Genuine Hotels.com guest review
"Close to Lisbon Airport"
The hotel staff are very friendly and extremely helpful. When we arrived the concierge recommended my husband park the vehicle on the street as there was available free parking.. Our room had a superb view of the Vasquez de Gomez bridge. It was amazing. We picked it because of the proximity to the airport, it was 10 minutes to the airport. Plus there […] is a gas station en route so as we had a rental, it was very convenient. The only down side was the bath stopper was jammed and we were unable to open it up to drain the water. We did not report it because we were only staying one night, but we were very sure it would have been fixed, it was just inconvenient. Read moreGenuine Hotels.com guest review
Subway entrance is right around the corner. We found Lisbon subway system efficient and simple to use.Genuine Expedia guest review
I had a pleasant stay.Genuine Hotels.com guest review
"don't stay here!!!"
the hotel room looks from 60's since then nothing was changed or remodeled! the bathroom smells urine after they "clean" and the door is falling apart! room service doesn't exist because they only have to persons at the from desk for all the costumers. When you call and ask for something you have to go to the lobby and pick it up. As I hear the hotel […] stuff saying miracles it my happen in fatima, not at the altis park hotel!!!this hotel is a night mare, if you're looking to ruin your stay, stay at the altis park!!! Read moreGenuine Hotels.com guest review
Staff and facilities were excellent. Close to Metro and shopping. Would recommend to anyone.Genuine Hotels.com guest review
Very helpful staff. A particular individual, Catano, helped us interpret at a pharmacy when my wife became ill. It was a tremendous relief! He also gave us tips as to how to get around Lisbon. The staff was very friendly, the location convenient and the service excellent.Genuine Hotels.com guest review
"ALTIS near LIS"
no complaints at all. very close to the airport, metro and a small bakery store. Limited bus schedule to and from airport, but the taxi from LIS costs only 7 euros.Genuine Expedia guest review
Good hotel, clean, well located and friendly staff. Business setting.Genuine Expedia guest review
"Near the train"
The lobby was very nice. The rooms look nothing like what was on the website. It felt as if the room was made for children. The chair was broken. The bed was lumpy. Since my son and I were suffering from jetlag we just were happy to have a place to sleep. The quilt cover was also soiled. The nicest thign was that we had the breakfast buffet included […] and that the subway was right downstairs in front of the hotel. They also had a shuttle to and from the airport. Read moreGenuine Expedia guest review
"good service, comfy rooms"
Hostel is easy to find and close to the train station, but a little bit out of the city centre (about 20 min on the train.) The staff were friendly and helpful, the rooms were large, comfortable and clean. Bathrooms also clean and large. Overall an excellent experienceGenuine Hotels.com guest review
Beds are too hard and blankets are too thin and old fashion but overall very nice place to stay .Genuine Hotels.com guest review
Response by Altis Park Hotel Dear customer, Thank you for your kind review at Tripavisor. It is very pleasant to all of us to see that our clients are satisfied with our Hotel and service. Hope to see you at Altis Park Hotel once you visit Lisbon again. Our best regards.
"Staff very rude and lack any customer service"
We stayed 3 nights the staff couldn't have been any worse I've had better service at the premier inn 4 star hotel I don't think so more like a 2 star location is out of town close to the metro airport is 8 stops, hotel was cheap not cheerfullGenuine Expedia guest review
"Great hotel, would definitely go back there"
We stayed in the hotel for 3 nights and really enjoyed it. The staff was very nice and helpful. The room was excellent, breakfast bar offered tasty hot and cold options (big plus for the gluten-free option). Hotel itself is only a few steps away from the Metro, which runs every few minutes and is a super efficient way of travelling through the city. […] There's also a bus stop across the road (which we did not use, so can't comment on the bus timetables). Overall an excellent experience, one I would like to repeat next time we're in Lisbon. Read moreGenuine Hotels.com guest review
"nice hotel near metro"
goodGenuine Expedia guest review
Altis Park is an excellent hotel, very nice to stay. The staff are most helpful, and the quality of the room is of a high standard you'd expect from a 4* hotel, beds were comfortable and I slept well. The hotel is just beside the metro Olaisis station, using the metro I was able to travel to Lisbon centre easily in the morning and return in the evening. […] I got a high level room with a beautiful view of the sea. The supermarket next door (closes at 9 pm) provided me with drinks and food for the trip. I strongly recommend the installation of wifi throughout the hotel, when it is limited to the lobby it is quite inconvenient but if your device have LAN connection, they provide this in the rooms. Read moreGenuine Hotels.com guest review
"four stars spot on"
Nice comfortable nights stayGenuine Hotels.com guest review
"No free WIFI in rooms"
The hotel was ok for the price. Rooms are comfortable. There is no free wifi in the rooms however there is LAN internet ports in the rooms. You can join the other people trying to use the free WIFI in the foyer. So if you are taking a whole laptop take a cable for it.Genuine Hotels.com guest review
"Good choice for a stay near the airport"
The hotel is 10-15 min from the airport. Its large, fancier than I had imagined, the price is moderately low, and if you do not imagine being in a lively neighborhood (the area around the hotel is residential and dull) then this is a perfect place to stay before going to the airportGenuine Hotels.com guest review
Good hotel, staff were very helpful; though for 4* service you'd really expect to find wifi in the rooms and not just the public foyer. Not much around it but metro out front to city in 2 stops. Save yourself the €13 taxi flag fall from the airport and get the metro for €2Genuine Hotels.com guest review
First time in Lisbon, pleasantly surprised of very high level of Altis Park Hotel service. Everything from the beginning to the end of our visit was perfect: location is 50 meters walk from Metro Olias, nice and clean modern room, professional staff, personal hotel account you can access via TV, business Cisco IP phone, wired Internet access in the […] room ( plus wireless from Lobby) . Breakfast was included so we enjoyed our stay. We had to departure very early, about 6:00 in the morning before metro open, so we ordered a taxi and it took literally 10 min to the airport. Read moreGenuine Hotels.com guest review
"Good value hotel with good links to City centre"
We stayed at the Altis Park overnight because it was within walking distance of an event we were attending. It is situated outside the City centre but there is a Metro station nearby. The overall appearance of the hotel is good, although it is not in a great area. The reception staff did not come across as particularly helpful or friendly. Our room […] on the 7th floor (707) was spacious, clean and comfortable with a view over the rooftops to the river. The included breakfast was quite good considering the room rate with ample food available. There are a couple of basic cafe/bars close to the hotel. Our worst experience was getting our car out of the garage. We were told to leave 10 minutes before departing. We may have misunderstood but it appears they meant you have 10 minutes to leave. When we went to the garage the area where our car was was in complete darkness and we could not see the bay numbers. Eventually someone turned on the lights. When we got to the barrier it would not raise. We found a member of staff who took our car key away saying he would sort it out. We then waited almost 20 minutes and he had not returned. My wife had to go and find him to chase him up. In the meantime another car leaving had the same trouble and they found a different member of staff who did sort the problem quite quickly. Garage parking is 11 Euros per night. Overall we were very satisfied with the hotel and thought it offered excellent value for money. Read moreGenuine Hotels.com guest review
"Best stay in Lisbon"
Reception staff were absolutely wonderful, I had problems of my own making, no problem for them though,they soon sorted. Breakfast, best I have had at any hotel in Portugal, and I'm a frequent userGenuine Expedia guest review
Large, modern hotel. It lacks character, but is conveniently located very close to the metro - 15 minutes to the airport, and 10 minutes to the city centre.Genuine Expedia guest review
We were very comfortable, well looked after and the position next to a metro station was idealGenuine Hotels.com guest review
"Great value. Highly recommend for thrifty people."
- Key here is value for money. Quiet, clean safe place but relatively cheap. You will find it a little dated and service mediocre. Right next to metro station so very convenient. - Service example is did not have electrical adapter in room or even bring one when asked but did have one at front desk. Also slow to bring iron and board when requested. […] But no big deal. The staff was nice. No problems. - Morning coffee is terrible. Worse than Denny's. Solution: Walk out front door and go right about 50 feet up the sidewalk and on right is a small indoor mall. On second floor are two great coffee places. The lady in little store on the left makes extremely good double esspresso. I nursed it all morning. Also in the mall first floor is a full supermarket with very cheap prices. - Lobby seems quiet except when a tour group comes in and then it's mobed as is the breakfast floor. Hotel caters mainly to European older tour groups (or did when I was there). Read moreGenuine Expedia guest review
"Well placed hotel with good services"
Although its not in the centre, this hotel is an easy journey from the airport and a good base (via the metro) for exploring Lisbon. Internet (via an ethernet cable hidden behind the phone) is fast, breakfast good. Its clean and comfortable. OK its not in a tourist area, but you are very close. There is a large supermarket just behind the hotel.Genuine Hotels.com guest review
"For those that like to start the day correctly"
The Breakfast was the best by far of any Hotel we have stayed at in the Algarve and in Portugal itself. If you wanted it, I honestly believe it was there. The staff were quick to replace any dishes that were being depleted. Easy access to and from the airport. ,Genuine Expedia guest review
It was a nice stay. Just for a night, but I felt very conformable. The staff were nice and the hotel is very close to the airport.Genuine Expedia guest review
I stayed for only one night, but the service was spectacular! The restaurant service was great, with great food and friendly staff, the room was very comfortable. I would definaly recomend it to anyone and definately come back!Genuine Expedia guest review
"I would stay here again"
Conveniently located next to transit station.20 min train ride to centre of city. Motel is clean and modern with comfortable rooms. Caters to English speaking guests. Breakfast buffet was sparse but other than that things were good.Genuine Expedia guest review
"Nice Hotel refurbished"
Good service, great beds, clean nice atmosphereGenuine Hotels.com guest review
"nice hotel, but not for holiday makers"
Although the hotel was of a excellent standard, we found it more suited to business people. Rather than holiday makers like ourselfs, we felt slightly out of place as we were the only english people staying there. The service was of a high quality, we found the majority of staff pleasant & helpful.Genuine Hotels.com guest review
Excelente custo benefício. Muito próximo estação metrô Olaias.Genuine Hotels.com guest review
"Hotell med sentral beliggenhet ."
Bra hotell med sentral beliggenhet. Kun 3. minutters gangavstand til metro.Genuine Hotels.com guest review
Short stay for one night, was everything ok.Genuine Hotels.com guest review
"Bedste personlige service nogensinde."
Vi kommer tilbage til det her hotel, hvis vi kommer til Lissabon igen. Hotellet ligger i ok afstand til centrum. Faciliteterne er gode og i orden. Personalet gør den helt store forskel de er hele tiden klar til at hjælpe, og næsten familiære. Man føler sig yderst velkommen. Anbefales fra alle i familien.Genuine Hotels.com guest review
Bom serviço e localizacaoGenuine Hotels.com guest review
Bem sobre este hotel, achei que seria muito melhor, mas nao gostei do quarto, achei um pouco antigo, sobre os funcionários são cordeais, o café da manha razoável, o que achei melhor de tudo e que o metro e na frente do hotel e essa linha do metro tambem leva até o aeroporto, isso e muito bom.Genuine Hotels.com guest review
hotel offrant de bonnes prestations,situé à environ 10 minutes de l'aéroport en métro et placé à une sortie de celui-ci.Un peu trop de monde au petit déjeuner (copieux),mais normal au vu de la capacité de cet hotel.Bien pour une nuit de passageGenuine Hotels.com guest review
Excelente.Genuine Hotels.com guest review
Hotel muito bom porém o estacionamento nao eh grátis como consta no site do hotéis.comGenuine Hotels.com guest review
Die Lage direkt an einer u-Bahn-Station zwischen Flughafen und Innenstadt ist günstig. Aber in die Innenstadt muss man einmal umsteigen. Machbar. Der frühstücksraum war groß und laut. Aber trotzdem bildeten sich Warteschlangen. Die Bar ganz ähnlich: uncharmant. Frühstück: brauchbar. Zimmer/Betten ok. Trotz 10. Stock hatten wir null Blick, da Fenster […] zwischen zwej mauervorsprüngen. Read moreGenuine Expedia guest review
ホテルの場所はメトロのオライアス駅をおりてすぐ。周囲は風情のない新市街地だが、観光スポットにはメトロですぐに行ける。部屋の広さはまずまず。外の騒音は防音されているが、廊下の物音や人声はわりと聞こえる。朝食の種類は豊富でおいしいが、ツアー客やグループが多く、朝一番に食堂に行くと混んでいて騒がしいので、落ち着いて朝食をとりたいなら少しずらした方がよい。（食べ物は随時補給してくれるので、遅く行っても何も残っていないという事はない）Genuine Hotels.com guest review
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